Performance_Work_Statement-_revised_Sept_24.doc

Performance Work Statement

C1. GENERAL

C1.1. BACKGROUND: The Texas Army National Guard is seeking to acquire a contract service to manage and provide personnel to repair and recondition equipment under the RESET program. When Texas Army National Guard Units and equipment are mobilized to support operations in Iraq and Afghanistan, often times the equipment is transferred to the theater with the unit. In most cases, that equipment is brought back to the United States after about a year. Because of the pace of operations in the theater and the harsh conditions in Southwest Asia, the returning equipment requires repair, reconditioning and in some instances replacement. The process of bringing returned equipment back up to operating standards is referred to as “RESET” and each returned item undergoes that process if it is to be retained.

C1.2. SCOPE: The Texas National Guard Surface Maintenance program involves variable (intermittent) workload on a wide variety of Ground Support Systems (less aviation), including automotive systems, power generation systems, weapons systems (individual and crew served) and ancillary logistics services for the RESET mission. Unless otherwise specified herein, the contractor shall provide all supplies, personnel, equipment, tools, materials, supervision, and other items or services necessary to perform the management and operation of the RESET functions as defined in the Performance Work Statement (PWS). All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards and, to the extent feasible and reasonable, include the exclusive use of bio-based products. All supplies, materials and equipment to be used in the performance of work described herein are subject to the approval of the Contracting Officer Representative (COR).

C2. DESCRIPTION OF SERVICES

C2.1. The objective is to provide facility support services to the Texas National Guard (TXNG) RESET program. The contractor shall provide a full range of non-personal services to achieve maximum effectiveness and economy in operations in support of the TXNG RESET program.

C2.2. The Government will request services under this PWS by issuance of a six month Task Order (TO) option.

C3. SUMMARY OF REQUIRED SERVICES

C3.1. The contractor shall provide professional staff to perform the maintenance, repair and rebuilding of equipment services (non-personal) to support the RESET program.

C3.2. The Contractor shall adhere to the latest revision of the following documents:

AR 700-138

Army Logistics Readiness & Sustainability

AR 750-1

Army Materiel Maintenance Policy

AR 750-2

Supply Policy Below the National Level

AR 750-8

The Army Maintenance Management System (TAMMS)

AR 750-10

Army Modification Program

AR 385-10

The Army Safety Program

AR 385-55

Prevention of Motor Vehicle Accidents

AR/DA/PAM 385 Series Safety Procedures

AR 25.400-2

The Army Records Information Management System (ARIMS)

C4. Technical/Performance Requirements

C4.1. General Requirements: The Contractor shall provide for a full scope of RESET facility Management Support to manage the RESET program which includes but not is limited to the Field Level RESET program, Left Behind Equipment (LBE) program, and Pre-deployment Training Equipment (PDTE) programs.

C4.1.1. Workmanship shall be of a quality which assures all maintenance accomplished meets Army standards for serviceability

C4.1.2. Contractor shall limit disassembly to the extent necessary to accomplish the assigned work

C4.1.3. Whenever the maintenance requirements listed herein are deleted, revised or new requirements added, the Government will determine which end items such changes will affect.

C4.1.4. Replacement parts, material, to include environmentally regulated items, equipment and accessories used in the repair of equipment or any component thereof, as required by this contract, will be those authorized by the Government in approved publications or other official documentation.

C4.1.5. The Contractor shall utilize all feasible conservation practices to reduce material costs to the Government.

C4.1.6. The Contractor shall assist the TXNG with the management of RESET program in the areas such as workflow and supply and logistics management.

C4.2. Equipment Repair: The Contractor shall perform repairs on equipment end items to include replacement of major components. Disassembly of major end items (i.e. parts/components) will occur as necessary to the level authorized by the Maintenance Allocation Charts. Components include, but are not limited to: engine, drive train, hydraulic and sheet metal. The Contractor shall troubleshoot, test and inspect to determine the extent of necessary repairs. The Contractor shall remove parts/components determined to be defective and make authorized repairs. The Contractor shall install serviceable parts/components and inspect or perform operational checks to ensure the repair has corrected the noted deficiency.

C4.3. Receipt of Equipment

C4.3.1. Verification: The Contractor shall verify the serial number or component identification matches the work order upon receipt. Discrepancies shall be reported immediately to the contractor supervisor and remedied before signing for any items.

C4.3.2. The Contractor shall inventory equipment whenever received to ensure it is complete and any Components of End Items (COEI) that are necessary for the performance of maintenance are on hand. Discrepancies shall be reported immediately to the contractor supervisor and remedied before signing for any items.

C4.4. Maintenance Operations

C4.4.1. Servicing: The Contractor shall service and inspect all systems IAW applicable technical manuals and lube orders.

C4.4.2. The Contractor shall conduct and inspect and/or test all repaired end items and components IAW the procedures established in the work center. The Contractor shall provide personnel as necessary to complete or facilitate maintenance operations or inspections in accomplishment of the contract mission as specified in AR 750-1.

C4.4.3. Forms and Records: The Contractor shall complete all maintenance records for all work requested IAW DA Pamphlet 750-8 and local SOP.

C.4.4. Work Orders: The Contractor shall ensure all work orders ready to be closed out are provided to the Quality Assurance Representative (AR) for Quality Assurance (QA) inspection prior to close out. The QAR represents the government’s interests.

C4.4.5. The Contractor shall provide appropriate inspection sheets and record equipment serial numbers, discrepancies and certification that the work was accomplished. All necessary data to complete Army reporting procedures shall be provided to the owning unit of the equipment.

C4.5. HAZMAT. The Contractor shall turn in all hazardous materials produced/incurred by the Contractor to the local installation collection point only.

C4.6. Oil Analysis Program: The contractor shall furnish oil samples, as required, to the Army Oil Analysis Program (AOAP) laboratory assigned to the location, IAW AR 750-32, Policies, Objectives and Responsibilities of AOAP. The Contractor shall enroll equipment in the AOAP, only if directed by the Government.

C4.7. Supply Management: The contractor shall maintain supply accounts, requisitions and property accountability for the program IAW AR 710.2 to ensure operational control.

C4.7.1. The Contractor shall maintain document files and accountable records, establish stock levels (based on fleet density), and requisition, receive and maintain stock levels of expendables/consumable supplies. Contractor shall abide by and follow all directives of the Installation Command Supply Discipline Program (CSDP) at all times.

C4.7.2. The Contractor shall requisition, receive, and verify quantities received against shipping documents and inventory (i.e. make a physical count, verify identity and condition of individual parts and account for contract requested items). The Contractor shall report quantities received to the Government IAW the Installation CSDP.

C4.7.3. The Contractor shall receive, issue, transfer and ship property utilizing both government and commercial transportation facilities at the discretion of the Government. The Contractor shall rely on Government-provided transportation unless other means is approved.

C4.7.4. The Contractor shall requisition, receive, account for and control issue of tools/test equipment, sensitive/controlled items, and consumable items – utilizing custody or receipt documents or direct exchange methods as necessary and as directed by the Government. The contractor shall utilize and maintain assigned standard Army Management Information System (STAMIS).

C4.7.5. The Contractor shall store repair parts to facilitate issue, inventory and segregation by type and class and comply with storage and safety regulations.

C4.7.6. All equipment being repaired or processed by the RESET Program under the scope of this contract will be accounted for on a maintenance request, DA Form 2407-E. Formal property accountability will remain on the customer accountable records.

C4.7.7. If the Contractor identifies work on a job order which is beyond its capability or authorization, the Government will make a determination to utilize other resources to accomplish the work.

C4.7.8. The Government will provide the workload and priority to the COR for equipment enrolled in the RESET program. Equipment will be initially inspected by the contractor to TM 10/20 standards. At the discretion of the Government, the equipment may be repaired to a different level, such as Fully Mission Capable plus Safety items.

C4.8. Maintenance Planning and Control

C4.8.1. The Contractor shall process all maintenance requests (DA Form 2407 or equivalent) as required reporting as directed.

C4.8.2. The Contractor shall check all maintenance requests received from customers to ensure they are completed properly and that a point of contact and a phone number is listed. The Contractor shall ensure the Government approves of all work orders prior to the contractor starting the work.

C4.8.3. The Contractor shall schedule maintenance IAW applicable Department of Defense (DoD) publications and Army Regulation (AR) and local procedures. The Government reserves the right to prioritize the work load.

C4.8.4. The Contractor shall notify the Government of any delays in maintenance requests that will exceed original estimated completion date and shall provide the reason why the time line was not met. The Government reserves the right to change the priority to meet mission requirements. The Contractor shall provide status on open jobs and dead-lining repair parts as requested by the Government.

C4.8.5. The Contractor shall maintain a file IAW DA Pamphlet 750-8 and AR 25-400-2 on all inspections conducted and corrective action taken. This file shall be made available to the Government when requested for the term of the contract.

C4.8.6. Definitions for unacceptable completed work orders: A “recycle” job is a job that was not accepted by the Government because a particular task was not identified in the contractor’s inspection process and therefore no work was performed on that item. A “rework” job is a job that was not accepted by the Government because tasks were not properly performed. Both categories are considered the same in calculating the Government acceptance rates.

C4.8.7. All “rework” will be performed with profit or fees charged to the Government. “Recycle” work will be charged to the Government at the same rate as original work in compliance with specifics of the contract in force.

C4.9 Vehicle Maintenance – Location of Daily Duties, Hours and Operations: The Contractor shall provide vehicle maintenance as specified in the task orders. These hours may be adjusted for seasonal and climatic reasons to enhance safety and improve productivity. It is anticipated that most maintenance will occur during normal duty hours. However, unforeseen mission requirements may constitute the need for temporary surge support. Any additional surge support shall be coordinated with the Contracting Officer prior to the contractor performing the mission. The Government reserves the right to adjust normal duty hours and normal duty day to meet mission requirements. Contractor personnel will work at the RESET program, which includes the facility at MATES, North Fort Hood, Gatesville, TX, within other facilities, under a unit augmentation mission within a unit motor pool, other appropriate facilities, or at temporary duty locations. Temporary Duty (TDY) missions will be coordinated in writing in advance of contractor departure with the COR and Contracting Officer.

C4.9.1. Regular Schedule: The regular schedule will be a 40 hour work week with day shift only.

C4.9.2. Rescheduling: When the Installation/Post is closed for weather delays or is directed to open late/close early and causes lost days or lost hours, this time may be rescheduled, at the discretion of the government.

C4.9.3. Weekends/Holidays/Night Operations: Unless there is a surge or emergency requirement, work will not be done on weekends or holidays.

C4.9.4. The Contractor shall provide overtime support upon request. Overtime is NOT anticipated and must be approved by the Contracting Officer prior to performance assuring sufficient funds are available to support.

C4.9.5. Off-Site Operations: Maintenance performed at any location outside a 50 mile radius of the RESET program, will be considered TDY locations. Off-site operations are not expected to occur as a normal practice in support to Government requirements.

C5.0 OTHER REQUIREMENTS

C5.1. Contract Manpower Reporting (CMR).

C5.1.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the USPFO for Texas Warehouse via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

C5.1.2. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning 2013. Contractors may direct questions to the help desk at: http://www.ecmra.mil/

C5.2. Data Management: The Government will provide a data management system to track productions and costs. The Contractor shall operate the computerized data management system SAMS as the principal maintenance, production, supply management, and funds tracking software. The Contractor will participate in various activities involving other STAMIS as projects may require.

C5.3. Supply Management/Property Accountability: The Government provided data management system is capable of accepting authorization requisitions, funding, receipt and accountability information. It is able to select, sort and print the data in formats necessary to comply with federal supply system procedures.

C5.4. Work Processing/Administrative: The Contractor shall utilize Government furnished equipment (GFE) for automation and office software support. It will have work processing capability to the extent necessary for the preparation of letter quality reports, forms, memorandums and other routine administrative correspondence as may be directed by the Government. No contractor software will be loaded onto GFE.

C5.5. Travel: The Contractor may be required to travel. Temporary duty will be performed as required by the tasking, only after approval and written authorization by the Contracting Officer, in coordination with the COR. All travel will be performed on a reimbursable basis and will be funded under a separate Travel CLIN. The Contractor shall be responsible for making arrangements for all airfare, car rental, lodging, and subsistence required.

C5.5.1. Travel costs shall be reimbursed utilizing the Joint Travel Regulations (JTR) as applicable from FAR 31.205-46 for locality per diem rates. Contractor travel must be approved by the COR prior to departure. Actual modes of transportation and costs shall be agreed to in advance of the travel; will be reimbursed on a cost basis upon receipt of the invoice in Wide Area Workflow; all receipts must be turned in to the COR. The travel costs will be reimbursed to include a travel handling fee (if proposed and awarded). No G&A or profit will be paid on the actual costs; however a set administrative handling fee (if proposed and negotiated) is allowable. The travel handling fee is intended to cover the cost of booking, travel agent services and administrative requirements of Government approved travel.

C5.5.2. Employee’s salaries, benefits, etc., during the period of travel shall be the contractor’s responsibility.

C5.5.3. Mileage Log. The contractor shall develop and maintain a mileage log (if authorized a claim for mileage). The log shall include daily entries and include at a minimum the contractor’s name, date, start and stop mileage and destination. The log shall be submitted with the monthly invoice.

C5.6. Reimbursable Expenses: When allowed, reimbursable expenses shall be paid by the Government with applicable receipts. No G&A or profit will be paid on these actual costs.

C6.0 DOCUMENTATION, PLANS AND REPORTS

C6.1. Documentation Media. Documentation developed under this contract will use a media type in Microsoft Office applications. Delivery is required via electronic media through email with attachment (spreadsheet preferred or alternately Adobe PDF). Upon request, the Contractor will be prepared to provide reports on CDs and/or in hard copy. All products resulting from this contract shall become the property of the Government with unlimited rights.

C6.2. DA Pamplet 750-8 Reports. When the following conditions occur, the Contractor shall advise the Government of conditions/deficiencies so the Government may ensure compliance with reporting requirements of Department of the Army (DA) Pamphlet 750-8, Submission of Equipment Improvement Recommendations (EIR). Preparation of report documents may be required to be completed by the Contractor and submitted by the Government examples of that are:

When it is suspected or confirmed that material failure is the cause of an accident. A condition or material fault that is a hazard to personnel, equipment and/or missions. When a prescribed installation or maintenance action cannot be accomplished or when operational characteristics or durability cannot be obtained because of faulty design or materials. Conditions which are direct results of poor quality workmanship during manufacture modification, repair or overhaul. A Standard Form (SF) 368, Quality Deficiency Report (QDR) per DA Pam 780-8, must be prepared and submitted for approval by the Government before this exemption will be authorized. Deterioration of installed components or operational function. Equipment failure due to effects of climatic or environmental conditions. Inadequate, insufficient or otherwise deficient technical publications which prevent or hinder accomplishment of the contracted maintenance which if not corrected may cause a hazard. The Contractor shall also provide input or assistance to the Government in preparation of DA Form 2028 IAW AR 318-1. Conditions which prevent proper operation of the equipment and when quipment does not perform to publish operational or maintenance standards.

C6.3. Reports: The Contractor shall provide Status Reports as directed by the Government:

C6.4. Electronic Trip Report: The Contractor shall provide a summary of travel chargeable to the Corporate Travel CLIN to include, as a minimum: purpose of the trip, attendees, key points, recommendations, follow-up action required. Report shall be provided within 5 calendar days of completion of travel. Format shall be memorandum transmitted via email.

C6.5. Meeting Minutes: The Contractor shall provide a summary of meetings within 3 calendar days of completion of meeting. Format shall be memorandum transmitted via email.

C6.6. Quality Control (QC) Plan: The Contractor shall provide a QC plan for accomplishment of the contract. The plan shall reflect the Contractor’s overall approach, internal controls and establishment of procedures for evaluating each of the service areas (who, method, how often), for reporting to the Government; for resolving deficiencies; for identifying potential improvements and for maintaining and making available to the Government documentation (as listed in 7.11 below) reflecting quality control inspections and any corrective actions taken. The QC Plan shall be provided as follows:

C6.6.1. Draft plan submitted within 5 days after contract award notification

C6.6.2. Final plan submitted within 30 days after contract award

C6.6.3. Changes/revisions – as made

C6.7. Physical Security Plan: The Contractor shall establish and implement a Physical Security Plan. The plan shall outline procedures to provide internal safeguards for the security of all government-furnished property and all property in the possession of the contractor for the performance of required services. The Physical Security Plan shall be established in accordance with (IAW) the requirements of DoD 5100, 76-M; AR 190-11; AR 190.51; AR 190-40 and 190-13. The Physical Security Plan shall be provided as follows:

C6.7.1. Draft plan submitted within 5 days after contract award notification

C6.7.2. Final plan submitted within 30 days after contract award

C6.7.3. Changes/revisions – as made

C6.8. Delivery and Distribution Requirement for Reports

/Submitted To

Final – 30 days after contract award

1 – KO

1 – COR

1 – COR

1 – COR

Final – 30 days after contract award

1 – KO

1 – COR

Final – 30 days after contract award

1 – KO

1 – COR

C7.0 Special Requirements/Instructions:

C7.1. Key Personnel: Certain skilled, experienced, professional and/or technical personnel are essential for successful contractor accomplishment of the objectives stated in the PWS. Key personnel are defined as part of the Contractor’s response to the contract and are accepted as part of the resultant task order. The contractor shall not remove or replace such personnel from the contract work with compliance with paragraphs 7.1.1 and 7.1.2. below.

C7.1.1. The Contractor shall appoint a Contract Manager and an Alternate Contract Manager, who shall be the contractor’s authorized point of contact with the KO. The Contractor shall also appoint a supervisor for the contractor employees assigned to this contract. The appointments shall be in writing to the KO and COR prior to the start of services on this contract.

C7.1.2. If key personnel become, or are expected to become, unavailable for work for a continuous period exceeding 30 work days, or is expected to devote substantially less effort to the work than indicated in the contract, the Contractor shall immediately notify the Contracting Officer (KO) and COR in writing. Subject to the concurrence of the KO or authorized representative, the Contractor shall promptly replace such personnel with personnel of at least substantially equal ability and qualifications.

C7.1.3. All requests for approval of substitutions hereunder must be in writing with a detailed explanation of the circumstances necessitating the proposed substitutions. Requests must contain a resume for the proposed substitute. Any additional information that the KO deems necessary to approve or disapprove the proposed substitution is also required. The KO, or authorized representative will evaluate such requests and promptly notify the contractor of his/her approval or disapproval thereof in writing.

C7.1.4. If the replacement of key personnel does not occur within 30 workdays, results in reduction of productive efforts and or impairs the successful completion of the contract, the KO may terminate the task order. The task order termination may be either for default or for the convenience of the Government, as appropriate.

C7.1.5. Removal of Personnel. The KO may require the contractor to remove from the job those employees who endanger persons or property; those who manufacture, distribute, dispense, possess or use controlled substances at the worksite (FAR 52.223-6, Drug-Free Workplace); and those whose continued employment under this contract is inconsistent with the interest of installation security.

C7.1.6. The Government will not supervise contractor employees. The contractor has sole responsibility to supervise, remove, replace, discipline or approve leave for its employees. In the event that an employee is removed or replaced, the contractor shall notify the KO whenever changes are contemplated.

C7.1.7. Employment and staffing difficulties shall not be justification for the contractor’s failure to meet established schedules. If such difficulties impair performance, the contractor may be subject to Termination for Default.

C7.1.8. In the event a requirement to increase the level of effort occurs, the contractor shall submit a written request along with supporting documentation to add employees to the task order.

C7.1.9. Reserved C7.2. Safety: The Contractor shall comply with all safety/regulatory guidance including those detailed in appropriate DA Regulations, DoD Regulations, OSHA Regulations, Environmental Protection Agency (EPA) instructions. The Contractor shall be responsible for the safety and accountability of all its employees.

C7.2.1. Mishaps/Incidents: Accident investigation and reporting will remain with the Government. The Contractor is required to comply with all local safety requirements and will be subject to review and evaluation by the Texas National Guard Safety Office.

C7.2.2. Forms: The Government will provide access to local publications and forms

C7.3. Security: The Contractor shall coordinate and ensure the provision of security badges required to allow Contractor personnel access to designated workspaces. The Contractor shall comply with all applicable security requirements, abide by direction given by Military Police or other security personnel and adhere to installation traffic laws.

C7.3.1. All personnel on site will be required to pass a trustworthy National Agency Check (NAC), which shall be verified in the Joint Personnel Adjudication System (JPAS) prior to being allowed to work under this contract. Cost of Contractor personnel National Agency Check shall be the responsibility of the Contractor.

C7.3.2. The Contractor will not be responsible for storage of communications security (COMSEC/CCI) equipment. The Government will provide storage IAW security regulations.

C7.3.3. The Contractor shall be responsible for physical security and accountability of all equipment and tools made available to them to include information assurance IAW AR 25-2 for equipment in their use.

C7.3.4. Personnel who require access to the US Government internet system are required to meet AR 25.2 security requirements. All personnel who have access to any automation (hardware or software) that connects to an Army network must have a National Agency Check (NAC). A NAC is equivalent to a local files check. All computer users must, as a minimum, have IA awareness training. This training is available online (at no cost) at Fort Gordon, http://is.gordon.army.mil. Contractor shall coordinate this effort with the COR.

C7.4. Equipment and Facilities: The government will provide necessary space, tooling, all support equipment, office space, required office equipment and supplies, and access to telephone/fax machine for official calls involving this contract. The Contractor shall provide and incur the expense of all materials, office supplies, data processing equipment, toll calls, telephone lines, internet access, etc., that is determined to be of a purely contractor nature, not related to or in direct support of this contract or associated deliverables. This determination is the decision of the Contracting Officer, if not bi-laterally agreed to by the Contractor and the Government prior to incurring the cost.

C7.5. Work Area Janitorial/Housekeeping Requirements.

C7.5.1. The Contractor shall remove trash daily from assigned work areas prior to end of shift.

C7.5.2. The Contractor shall be responsible for the cleanliness of assigned work areas. This is expected to be primarily on a “Clean as you go” basis.

C7.5.3. The Contractor shall ensure all equipment being utilized by the Contractor is secured at the end of each workday.

C8. GENERAL INFORMATION

C8.1. Travel Requirements. Travel costs shall be reimbursed utilizing the Joint Travel Regulations as applicable from FAR 31.205-46 for locality per diem rates. Contractor travel must be approved in writing by the Government official as specified in the Task Order prior to departure. Actual modes of transportation and costs shall be agreed to in advance and reimbursed on a cost basis upon receipt of the invoice and all receipts turned into the appropriate Government official. The travel costs will be reimbursed to include previously negotiated handling rates. No G&A or profit will be paid on these actual costs, however a set administrative handling fee, if proposed, is allowable. The travel handling fee is intended to cover the cost of booking, travel agent services and administrative requirements of government approved travel.

C8.2. Reserved C8.3. When contractor employees are working on Government facilities or participating at Government meetings, they shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. Contractor or Government issued badges are acceptable. The contractor shall perform no inherently Governmental functions, not withstanding any other provisions in the PWS. Contractor employees shall identify themselves as a contractor in meetings, telephone conversations, all written communications (to include signature blocks on e-mail) and work situations so that their actions cannot be construed as acts of a Government official. The contractor shall take no action that binds the Government to a final decision or results in the exercise of Government discretion. When contractor employees are tasked to attend a Government meeting or conference, they shall identify themselves as employees of a contractor at the beginning of the meeting. The contractor may present Government approved briefings at the meeting and answer questions with pre-approved Government responses; however, the contractor shall not become a de-facto Government representative in discussions.

C8.4. Supervision of contractor employees is the responsibility of the contractor. The contractor’s employee shall, at all times, be under the supervision of the contractor and not Government personnel, whether uniformed or civilian and regardless of rank. There shall be no direct supervision of contract employees by the Government.

C8.5. Observations and Inspections. Government personnel, other than Contracting Officer Representatives (CORs), may occasionally observe contract operations. These personnel may not, however, interfere or provide direction to the contractor employee’s performance.

C8.6. Holidays. The following federal holidays are observed by the Government and are normally closed for business:

New Years Day

1 January

Martin Luther King Jr. Day

3rd Monday in January

Presidents Day

3rd Monday in February

Memorial Day

Last Monday in May

Independence Day

4 July

Labor Day

1st Monday in September

Columbus Day

2nd Monday in October

Veterans Day

11 November

Thanksgiving Day

4th Thursday in November

Christmas

25 December

C8.7. Evaluation of Contractor Performance. Reference FAR Clause 52.246-4, Inspection of Services—Fixed-Price.

C8.7.1. The contractor’s performance will be evaluated at least monthly and as prescribed in each Task Order. For those tasks listed in the Service Delivery Summary (SDS), the Contractor Officer Representative (COR/POC) will follow the methods of surveillance specified in the Government's Quality Assessment Plan (QAP) and any other clauses included in the contract and/or each respective Task Order. Government personnel will record all surveillance observations. When an observation indicates other than a “green” rating, the COR/POC will require the Contract Manager or representative to initial the observation. The initialing of the observation does not constitute concurrence with the observation; only acknowledging that they have been made aware of the defective performance.

C8.7.2. An annual Contractor Performance Assessment Reporting System (CPARS) evaluation of the basic contract will be prepared by the PCO at the exercise of each option IAW FAR 42.15. Individual Task Orders exceeding $150K will be evaluated and submitted into CPARS by the issuing KO.

C8.8. Quality Control (Reference contract clause 52.246-4, Inspection of Services-Fixed Price). The contractor shall develop, implement and maintain a comprehensive quality control program that assures compliance with all requirements of this contract and Task Orders. The contractor shall maintain, enforce and document a Quality Control Plan (QCP). The QCP shall ensure that the Government receives the level of quality that is consistent with the requirements specified in each Task Order.

C8.9. The contractor is required to post the following Department of Labor posters in all employee workplaces:

• Equal Employment Opportunity Is The Law

• Fair Labor Standards Act

• Your Rights Under the Family Medical Leave Act

• Notice to Employees Working on Government Contracts

• Other poster that maybe required by statute

C8.10. Management of Deliverables and Reporting. The contractor shall be responsible for creating, maintaining and disposing of only those Government records and reports required by this PWS. If requested by the Government, the contractor shall provide the original record or a reproducible copy of any such report. All documentation, records, files, continuity books, schedules, etc., which are the responsibility of the contractor are the property of the Government and shall remain so upon termination or completion of this contract. The contractor shall keep these items current. The contractor shall permit the KO or authorized representative access to all records, data, and facilities used in the performance of the contract services. Access shall be provided within 1 work day of the request and shall be for the purposes of verification of allowable costs, verification of contractor employee qualifications, and as otherwise deemed necessary by the KO.

C8.11. Governmental Supervision of Contractor Employees. The Government will not supervise or otherwise direct contractor employees. Contractor employees shall support and not interfere with COR’s/POC’s, or state, federal and other KO designated personnel in the performance of their official duties.

C8.12. Invoicing. The contractor shall submit requests for payment (invoice) through Wide Area Work Flow (WAWF) to comply with DFARS 252.232-7003, Electronic Submission of Payment Requests. For more information on the WAWF system (including how to register), visit the website: https://wawf.eb.mil . Payment will be made by the DFAS office designated in the Task Order. All payments shall be made by electronic funds transfer (EFT). Invoices are to be submitted within 15 calendar days after the end of the month in which the services were provided. The Government will make payment through WAWF upon satisfactory completion of work and receipt of a proper certification for payment.

C9. DoD Anti-Terrorism Standards: Pursuant to Department of Defense Instruction 2000.16, “DoD Anti-Terrorism Standards,” Contractor personnel requiring access to a Federally-controlled facility shall take the Level I Anti-Terrorism Awareness Training. This training is publicly available at https://atlevel1.dtic.mil/at. Each Contractor employee who needs access to a Federally-controlled facility must complete the training and receive a certificate of completion. Completion certificates shall be forwarded to the COR

Service Delivery Summary Worksheet

RESET FACILITY SUPPORT SERVICES

Contract Objective: The Contractor shall provide personnel to advise or assist the Reset Team with planning and management to support the RESET program at the Maneuver Area Training and Equipment Site (MATES) facility located at North FT Hood, TX.

Spot Checks / Monthly

The Government considers an FTE (full-time equivalent) to be based on a minimum of 1920 hour of work per year. Contractor is required to determine and staff adequate services needed to perform the work. List of occupations:

01410 SUPPLY TECHNICIAN

This position performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. This work may require consideration of program requirements together with specific variations in or from standardized guidelines. Assignments require:

(a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines.

23181 ELECTRONICS TECHNICIAN MAINTENANCE I

The Electronics Technician Maintenance I applies basic technical knowledge to perform simple or routine tasks following detailed instructions, performs such tasks as replacing components, wiring circuits, repairing simple electronic equipment; and taking test readings using common instruments such as digital multi-meters, signal generators, semiconductor testers, curve tracers, and oscilloscopes. This person works under close supervision receiving technical guidance from supervisor or higher-level technician. Work is checked frequently for accuracy.

23182 ELECTRONICS TECHNICIAN MAINTENANCE II

The Electronics Technician Maintenance II applies basic and some advanced technical knowledge to solve routine problems by interpreting manufacturers' manuals or similar documents. Work requires familiarity with the interrelationships of circuits and judgment in planning work sequence, in selecting tools, testing instruments, and is reviewed for compliance with accepted practices. This technician works under immediate supervision and achieves technical guidance, as required, from supervisor or higher-level technician.

23430 HEAVY EQUIPMENT MECHANIC

The Heavy Equipment Mechanic analyzes malfunctions and repairs, rebuilds and maintains power equipment, such as cranes, power shovels, scrapers, paving machines, motor graders, trench-digging machines, conveyors, bulldozers, dredges, pumps, compressors and pneumatic tools. This worker operates and inspects machines or equipment to diagnose defects, dismantles and reassembles equipment, using hoists and hand tools, examines parts for damage or excessive wear, using micrometers and gauges, replaces defective engines and subassemblies, such as transmissions, and tests overhauled equipment to insure operating efficiency. The mechanic welds broken parts and structural members, may direct workers engaged in cleaning parts and assisting with assembly and disassembly of equipment, and may repair, adjust and maintain mining machinery, such as stripping and loading shovels, drilling and cutting machines, and continuous mining machines.

05190 MOTOR VEHICLE MECHANIC

The Motor Vehicle Mechanic repairs, rebuilds, or overhauls major assemblies of internal combustion automobiles, buses, trucks or tractors. Work involves most of the following: Diagnosing the source of trouble and determining the extent of repairs required; replacing worn or broken parts such as piston rings, bearings, or other engine parts; grinding and adjusting valves; rebuilding carburetors; overhauling transmissions; and repairing fuel injection, lighting, and ignition systems. In general, the work of the Motor Vehicle Mechanic requires rounded training and experience usually acquired through a formal apprenticeship or equivalent.