FINAL_PWS_TA_Final_02-24-17.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR W912JB-17-R-4005

SELFRIDGE AIR NATIONAL GUARD BASE (SANGB), MI

TRANSIENT AIRCRAFT SERVICES (TA)

Table of Contents

Section 1 General

Section 2 Definitions and Acronyms

Section 3 Government Furnished Property and Services

Section 4 Contractor Furnished Property, Materials & Equipment

Section 5 Requirements

Section 6 Applicable Publications

Technical Exhibit 1 Performance Requirements Summary

Technical Exhibit 2 Deliverables Schedule

Technical Exhibit 3 Historical/Estimated Workload Data

Technical Exhibit 4 Government Furnished Property and Equipment

Performance Work Statement

1.0 General:

1.1 Scope: The contractor shall provide all personnel, labor, equipment, tools, materials, supplies, and supervision necessary for the performance of this contract except as specified in Section 3.0 as Government Furnished, to provide safe TA services to SANGB, Michigan. These services may be required at multiple SANGB locations simultaneously. TA services shall include: transient aircraft management, arrival, processing, and departure services for all transient aircraft.

1.2 Background: The Government is seeking TA Services to support SANGB, MI. The contractor’s staff shall be fully qualified, professional, and customer service oriented. TA services shall be conducted in strict compliance with local, Air Force (AF), Department of Defense (DoD), Occupational Safety and Health Agency (OSHA), Michigan Occupational Safety and Health Agency (MIOSHA) standards which mandate strict safety and security requirements for military air operations.

1.2.1 The estimated quantities of work are listed in Technical Exhibit 3, Historical/Estimated Workload Data. (Note: The estimated quantities listed are estimates only and do not constitute a minimum or maximum quantity the Government represents as being the limits for which service is required. The estimated quantity is the Government’s latest historical data.) The contractor’s staff shall be fully qualified, professional, and customer service oriented. The contractor shall ensure quality work performance in accordance with (IAW) applicable standards and guidelines.

Additionally, the contractor is expected to be a partner with the base community in continuously improving the quality of programs and service offered to customers.

1.3 Period of Performance (PoP): The PoP shall be one Base Year of 6 months and four 12-month option years. The Period of Performance reads as follows:

Base Year: 1 June 2017 – 30 Nov 2017 Option 1: 1 Dec 2017 – 30 Nov 2018 Option 2: 1 Dec 2018 – 30 Nov 2019 Option 3: 1 Dec 2019 – 30 Nov 2020 Option 4: 1 Dec 2020 – 30 Nov 2021

1.4 General Information:

1.4.1 Quality Control (QC): QC is the sole responsibility of the contractor. The contractor shall develop and maintain a Quality Control Program (QCP) to ensure airfield management services are performed IAW this Performance Work Statement and applicable guidelines. The contractor shall develop and implement procedures to identify and prevent, and ensure non-recurrence of defective services. At a minimum, the contractor shall develop quality control procedures that address the areas identified in the Performance Requirements Summary (PRS). A written copy of the contractor’s quality program shall be furnished to the Contracting Officer (KO). Records of the contractor’s quality inspections shall be maintained for the life of the contract, and made available for Government inspection as requested IAW AFI 33-322. The Government evaluator must have a specific contractor quality control inspector to notify in case of customer complaints. After acceptance of the QCP, the contractor shall obtain the KO’s acceptance in writing of any proposed changes to its QCP.

1.4.1.1 The QCP shall specify the areas to be inspected on both a scheduled or unscheduled basis, and frequency of inspections. The QCP shall ensure that areas to be inspected that are affected by seasons or the time of year shall only be inspected during those times. IAW Air Force Instruction (AFI) 21-101 and supplements the contractor shall assist in an annual self-assessment.

1.4.1.1.1 IAW AFI 21-101 and supplements the contractor shall assist in an annual self-assessment of airfield management functions that fall under the scope of this PWS.

1.4.2 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality levels/defect rates.

1.4.2.1 The Government shall periodically evaluate the contractor’s performance by appointing a Contracting Officer’s Representative(s) (COR) to monitor performance to ensure services are received. The COR will evaluate the contractor’s performance through intermittent on-site inspections, review of the contractors QCP, and receipt of customer complaints. The Government may inspect each task as completed or increase the number of quality control inspections, if deemed appropriate because of repeated failures discovered during QC inspections or because of repeated customer complaints. Likewise, the Government may decrease the quantity of inspections if performance dictates. The Government will also receive and investigate complaints from various customers. Initial customer complaints shall be validated by Government personnel and in cases of disagreement with customer(s), the final determination of the validity shall be made by the KO.

1.4.2.2 Government remedies. The KO will follow the requirements of FAR 52.246-4, Inspection of Services – Fixed-Price (AUG 1996), for contractor’s failure to correct non-conforming services. In the event that services fail to conform to contract requirements, and cannot be remedied by re-performance, the Government reserves the right to reduce the contract price to reflect the reduced value of the non-conforming services.

1.4.2.2.1 The contractor shall ensure that timely and effective corrective action is obtained for all deficiencies identified by the Government. All deficiency responses shall include identification of the cause of the deficiency to preclude recurrence and an analysis of the quality program's effectiveness in the area of the deficiency.

1.4.3 Work Hours/General

1.4.3.1 Recognized Holidays: The following are recognized US holidays. The contractor may be required to work on these federal holidays, as approved in advance by the KO. When holiday work is required, the contractor shall be compensated at the applicable line item rate on the Standard Form (SF) 1449 Continuation Sheet(s). Estimated holiday hours to be worked are included in Exhibit 3.

New Years Day 1 January Martin Luther King, Jr.’s Birthday 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11 November Thanksgiving Day 4th Thursday in November Christmas 25 December

1.4.3.1.1 The contractor may choose to perform work on recognized holidays. However, such work shall be performed at no additional cost to the Government. Prior notification to the KO shall be provided in writing.

1.4.3.2 Non-Duty Hours Support. Operating hours shall meet mission requirements. During non-duty hours, required contractor personnel shall be available while aircrew is at the aircraft or while minor servicing is being performed on transient aircraft. When launching aircraft after non-duty hours, stand-by and stay in communications with Airfield Management for 10 minutes after airborne to ensure aircraft does not abort and return to Selfridge ANGB.

1.4.3.3 Additional Workload Requirements Estimated. The contractor shall be required to perform services for special events, emergency services, and special situations as indicated in Technical Exhibit 3. These services are generally accomplished during the hours of operation as depicted in Section 1.4.4 and shall be considered part of the agreed upon contract rates as specified on the SF 1449 Continuation Sheet(s). Only services performed outside normal operating hours shall be considered in the estimated additional surge-hours. Compensation shall be at the negotiated surge rate. Historical Workload Data is listed in Technical Exhibit 3.

1.4.3.4 Air Shows. The contractor shall be responsible for providing transient services for all visiting aircraft. The contractor shall also be responsible for launch and recovery of performing aircraft. Contractor shall not be additionally compensated for the Airshow days which is an every other year event starting Aug 2017.

1.4.3.5 Presidential Visits/Support. The Contractor shall perform all transient services, as required on all Presidential and support aircraft. Additional support may consist of, but not be limited to, delivery of air stairs to other airports.

1.4.3.6 Emergency Locator Transponder (ELT). When requested by Base Operations or Air Traffic Control Tower, the contractor shall assist Base Operations with locating Emergency Locator Transponder (ELT) signals and report findings to Base Operations.

1.4.3.7 In the event of a “call-out” of contractor personnel, the Government shall pay a minimum of two (2) hours of the applicable rate unless the call-out hours extend into Normal Hours of Operation (NHO). If the call-out extends into NHO, the Government will pay the rate for the amount of actual hours worked outside NHO. For example, if the Government calls out the contractor to begin work at 0600 hours, the Government will pay the applicable line item rate for

1.5 hours. If the Government calls the contractor out from 0300 until 0415 hours, the Government will pay the contractor for two hours.

1.4.3.8 Government Performance of Service During Labor Strikes. The Government reserves the right to take over performance of this contract in the event of a labor strike by the contractor’s employees. In such event, the services shall be performed as determined by the Government and not include non-striking contractor employees. Under such circumstances and at the direction of the KO, the contractor agrees to remove its’ non-striking work force from the performance site and will not interfere in any way with Government performance. The contractor further agrees under such circumstances to permit the Government to use any essential contractor-furnished property. The Government shall equitably compensate the contractor for use of such property.

1.4.3.9 Facilities Maintenance. The contractor shall be responsible for maintaining their facilities and surrounding grounds (with the exception of grass cutting) in a neat and clean appearance at all times. The west, north and south steps of Building 50 and the sidewalk north of Building 50 shall be free of ice and snow accumulation.

1.4.3.10 Conservation of Utilities. The contractor shall ensure employees practice utilities conservation. Service problems shall be immediately identified to the COR.

1.4.3.11 Coordination with Other Contractors. The Government may award other contracts or additional work not prescribed in this contract. The contractor shall fully cooperate with other such contractors. The contractor shall not commit or permit any act that will interfere with the performance of work by another contractor.

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0730-2030 on every day of the year excluding federal holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at Selfridge ANGB, MI, 29080 Wilbur Wright Blvd, Building 50. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS.

1.4.4.1 Base Entry: The contractor and its employees shall comply with all base traffic regulations. The award of this contract does not create a right to have access to any military installation.

1.4.4.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges. The award of this contract does not create a right to have access to any military installation.

1.4.4.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees shall only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times.

The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.4.4 Employee Training. The contractor is responsible for providing a fully trained and qualified workforce. Therefore, except as otherwise indicated, the contractor shall train, qualify, and certify personnel for specific job tasks to be performed at its own expense. Records of training, qualification, and certification shall be maintained by the contractor and made available for Government review upon request. The contractor shall provide the KO a copy of the contractor's employee training plan not later than the pre-performance conference. This plan shall define responsibilities of personnel involved in the training process to include initial, recurring and proficiency training IAW AFI 21-101 and Supplements.

1.4.4.5 The Government or contractor may identify training courses for which the contractor may be directed or requests to send its employees. For such “required” training, Government directed training, or approved contractor requested training, the Government will assume the cost of instruction (travel and per diem costs are based on the allowances stated in the Joint Travel Regulation). All training requests must be submitted with an estimate of costs and funding must be available to the COR for recommendation and to the KO for approval and authorization.

However, in order to protect the interest of the Government, if an individual fails to complete a training course or does not receive a satisfactory grade IAW the standards of the institution attended, the contractor shall reimburse the Government for all costs of that training, including per diem and travel expenses. Employee’s salaries, benefits, etc., during the period of instruction shall be the contractor’s responsibility.

1.4.4.6 If the contractor identifies any training for its employees which is not required by the PWS, and has not been approved or directed by the KO, such training shall be at the contractor’s expense.

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD and local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes. The contractor, his employees, and his subcontractors are subject to, and shall abide by and comply with, all relevant statutes, ordinances, laws and regulations of the United States, including Executive Orders of the President, and any state or other public authority now or hereafter in force.

1.4.5.1 COMSEC/IT Security. All communications with DoD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information

1.4.5.2 The contractor shall abide by all Government regulations concerning the authorized use of the Government’s computer network, including the restriction against using the network to recruit Government personnel or advertise job openings. Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right.

Contractor employees shall:

a. Read, sign and comply with AF 4394, User Agreement - Notice of Consent Form prior to account activation.

b. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

c. Protect Information Systems (IS) and IS peripherals located in their respective areas IAW physical security and data protection requirements.

d. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.3 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services IAW DFARS 224.103 and DoDD 5400.11, DoD Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.5.4 Homeland Security Presidential Directive (HSPD-12). The “smart” card or Common Access Card (CAC), identification system is necessary for access to physical assets and IT systems. The CAC is the DoD Federal Personal Identity Verification (PIV) credential. IAW DoDM 1000.13 V1, Initial issuance of a CAC requires at a minimum, the completion of FBI fingerprint check with favorable results reflecting “No Record” and submission of a National Agency Check with Inquiries (NACI) to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing

Standards Publication 201-1, Personal Identity Verification (PIV) of Federal Employees and Contractors, March 2006, and DoD Regulation 5200.2-R, Department of Defense Personnel Security Program, January 1987, and (d) verification of a claimed identity. CAC eligible personnel must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either an authoritative personnel data feed from the appropriate Service or Agency or Trusted Associate Sponsorship System (TASS).

1.4.5.5 Base Access Security. Prior to access to this installation the contractor shall provide a list of employees that includes their full name, date of birth (DOB), driver’s license number, state of issue, gender, race and country of citizenship to the contracting office .

1.4.5.5.1 CAC. Within 10 working days of contract award, the contractor shall submit a list of employees to the KO who will be supporting the effort for input into the TASS. The KO shall ensure that the Trusted Agent Security Manager (TASM) receives this information and the TASM will provide it to the appropriate Trusted Agent (TA). The list shall be on company letterhead and shall include the employee’s full name, address, DOB, social security number and security clearance. It shall include contract number and dates of the contract to include option periods and a statement that the personnel listed have been vetted IAW DoDM 1000.13 V1.

Each member shall process a DD117-2 Form that is signed by the employee and the sponsoring office. The form and the letter will allow the TA to input their data into the TASS, the contract employee will receive notification to visit the TASS website and verify/ update/add their information. After they complete the application (unless there are issues with their registration.), the contract employee will be approved and will notified that they may visit the nearest CAC/DEERS office for issuance of a CAC card along with two (2) pieces of identification.

Failure to respond to the first notification within five working days will remove them from the system. The contract employee will need to resubmit their contact details (any hard copy or electronic documentation will be shredded/deleted once they are input into the TASS.)

1.4.5.5.2 Issued CACs shall be for a period of performance not longer than three (3) years or the individual’s contract end date (inclusive of any options), whichever is earlier.

1.4.5.5.3 Subsequent listings of additions or deletions of contractor staff will be submitted to the KO as employees are hired or released. The KO shall ensure that the TA receives this information for processing.

1.4.5.5.4 The contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract IAW FAR 52.204-9, “Personal Identity Verification of Contractor Personnel.” The norm is at least ten calendar days advance notice to the TA, unless there are extenuating circumstances approved by the COR or KO.

1.4.5.6 Antiterrorism: Contractor shall adhere to installation guidance and operational plans concerning the antiterrorism program. Attend required meetings as identified by the installation’s antiterrorism office. Participate in installation random antiterrorism measure (RAM) program for surveillance and protection of infrastructure. Report results of RAMs to the installation antiterrorism office. Initiate actions directed by the installation commander during changes to force protection conditions to increase surveillance and protection of infrastructure. Immediately notify base security forces on any suspicious events

1.4.5.7 Classified Information. FAR Clause 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and applicable updates/changes. A DD254 will be completed and attached with the solicitation.

1.4.5.8 In accordance with the “Authorization to Carry Personally Owned Weapons (POWs) in Michigan National Guard (MING) Facilities” issued by the Michigan Department of Military and Veterans Affairs (28 Dec 2016), individuals who possess a CPL recognized and valid in the State of Michigan may possess a handgun on their person, or properly secured while on Selfridge ANGB. In accordance with this authorization, the handgun must remain on your person or properly secured. All requirements stipulated by Michigan’s Concealed Pistol License (CPL) law (MCL 28.421, et seq.) and federal law must be followed. This authorization encompasses all buildings and property under the control of the SANGB, except those designated as Concealed Carry Restricted Zones. Security Notices will be posted on buildings that are designated as Concealed Carry Restricted Zones. Open carry on SANGB installations in prohibited. This authorization does not apply to tenant units on SANGB. Michigan law exempts all parking lots from gun-free zones, therefore, parking lots are not considered an extension of a gun-free building or facility. Questions, concerns, and inquiries relating to this policy can be directed to the State Emergency Management Program Coordinator at 517-481-8247 or ng.mi.miarng.list.ewg@mail.mil.

1.4.5.9 Physical Security. The contractor shall be responsible for safeguarding all Government property provided for contractor use. The contractor shall designate a Custodian(s) and Alternate(s) to receipt and account for Government-furnished facilities and equipment. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.5.10 Key Control. The contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.4.5.10.1 Lost keys shall be immediately reported to the KO. The Government, at its option, may replace the affected lock or locks or perform re-keying. The total cost of lost keys, re-keying, or lock replacement may be deducted from the monthly payment due to the contractor.

1.4.5.10.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.5.10.3 Lock Combinations: The contractor shall establish and implement methods of ensuring all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QC Plan.

1.4.6 Safety and Environmental Requirements: The contractor shall comply with all federal and state OSHA requirements and standards as published in the OSHA 29 CFR, technical orders (TO), regulations, and referenced publications. The contractor shall comply with the highest degree of safety protection where any disagreements exist. Additionally, the contractor shall comply with installation regulations governing safety and fire prevention, IAW SANGBI 32-7, Fire Protection Program. The KO, COR, Base Civil Engineer (BCE) or designated representative, Occupational Ground Safety, and Security Police may issue an order to the contractor or employee(s) to stop all or part of the contractor’s work until all violations are corrected. Bio-environmental Engineering personnel, who notice violation of OSHA or local standards, will notify the KO who has the authority to stop all or part of the contractor’s work.

The contractor shall not be excused for unsatisfactory performance that may result from a stop work order.

1.4.6.1 Accident prevention and safety practices on contractual work under the jurisdiction of the KO are the responsibilities of the contractor concerned. The contractor shall brief all employees on proper safety and accident reporting. The contractor shall provide all occupational health services to his employees. Contractor employees shall be instructed to notify the contractor’s Contract Manager of potential or existing occupational health hazards that require attention.

1.4.6.2 The contractor shall establish and maintain a complete Safety Plan. The plan shall be provided to the Government initially at the Pre-Performance Meeting. The Government may require revisions to the Plan, subsequent to contract award. Revisions shall be submitted to the KO within 30 days of occurrence.

1.4.6.2.1 The plan shall include a system that shall promptly identify and report safety hazards and mishaps involving Government facilities or equipment to the Wing Safety Office and COR.

Wing Safety will assist the KO in investigation and reporting of such mishaps. Mishap investigation and reporting of accidents involving only contractor employees shall be the responsibility of the contractor. Immediately notify the Wing Safety Office and COR of serious injury or work-related death of contract employees. The Wing Safety Office may conduct work site visits of contractor operations to ensure Government facilities and equipment are used and maintained IAW applicable safety standards. Contractor shall take action as directed by the KO to correct unsafe conditions/hazards identified during such visits.

1.4.6.3 Liability. The contractor hereby agrees to release the Government (to include its officer, enlisted personnel, agents, and employees) from any liability for any loss, damage, or injury sustained by the contractor or his employees during the performance of this contract. The contractor also agrees to indemnify the Government for any loss, damage, or injury to

Government personnel or agents or other third parties, provided such loss to the Government is caused by the negligence of the contractor or his personnel while performing this contract.

1.4.7 Special Qualifications: All contractor employees who operate motorized vehicles on SANGB shall possess a current state driver’s license. Per AFI 13-213 contractor personnel must complete and maintain certification to operate a vehicle on the airfield, to including meeting all color vision testing requirements.

1.4.7.1 All contractor employees must read, write, speak, and understand English fluently.

1.4.8 Post Award Conference/Periodic Progress Meetings: IAW Federal Acquisition Regulations Subpart 42.5. The Contract Manager may be required to meet at least weekly with COR and the KO during the first month of the contract. Meetings will be as often as necessary thereafter as determined by the KO, generally monthly. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.8.1 On a quarterly basis, the contractor shall provide a status report to the Contract Specialist (CS) and the COR that discusses the performance level the contractor is maintaining IAW the PRS performance thresholds. At a minimum, the contractor shall cover the overall operation to include training accomplished by contractor employees and provided to military members, upcoming airfield events and the possible affect to the contract, equipment issues, and any discrepancies received or self-identified during this period; action taken to correct them; and to prevent reoccurrence of any such discrepancies or any other unsatisfactory performance during the quarter.

1.4.8.2 Government Observations and Inspections. Government personnel other than Kos and CORs may occasionally observe contract operations. These personnel will not, however, interfere or provide direction to the contractors’ performance.

1.4.8.3 Unit Compliance Inspection (UCI). The contractor’s performance will be observed and evaluated during command UCIs, utilizing current command directives to determine compliance with the PWS requirements. Inspectors will not interfere with contractor performance.

1.4.9 Contract Manager (CM): The contactor shall provide a CM and an Alternate Contract Manager (ACM), who shall ensure performance under this contract. The names of these persons shall be designated in writing to the KO. The CM or ACM shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR or the KO if a COR is not available, to resolve issues, receive directions and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.9.1 The CM or ACM shall meet with the Airfield Manager (AFM) daily, Monday through Friday, to learn the status of airfield issues. If the AFM is unavailable for this status meeting prior to 0900, this requirement shall be waived; unless otherwise scheduled by the AFM.

1.4.9.1.1 The contractor shall coordinate with the AFM and provide ideas and potential solutions on planning, coordinating, finalizing and implementing special base events (such as Armed Forces Day, base disaster/incident exercises, local air show, tours, etc.)

1.4.9.2 The CM or ACM shall be available during normal duty hours within 45 minutes to meet with Government personnel to discuss problem areas. After normal duty hours, the CM or ACM shall be available within one hour of notification. The contractor shall furnish to the KO, in writing, the names and phone numbers of the CM and ACM(s) not later than the Pre- Performance Conference. The KO shall be notified in writing immediately whenever changes are contemplated.

1.4.9.3 The CM’s qualifications and responsibilities will meet the requirements of active duty Air Force Specialty Code (AFSC) skill 2A373 or Civilian Personnel Classification Position 8852 Series. The CM shall have a minimum of five years of experience managing aircraft maintenance.

1.4.10 Contractor Employee Qualifications. The contractor shall ensure that employees possess current and valid certifications, licenses, and training to perform aircraft services required by this PWS. Certifications shall validate the employee’s knowledge of aircraft practices and procedures to include pre-flight, launch and recovery of aircraft, and a minimum of 2 years documented experience. Employees shall have completed training in aircraft maintenance courses [i.e., Qualification Training Program (Aircraft Helper)]; Transition-in-Route Course; Air Force Maintenance Specialist Course (or the civilian equivalents). Individuals who possess an appropriate Federal Aviation Administration (FAA) Certification of Airframe and Power Plant license are considered qualified. Records of training, qualifications, and certification shall be maintained on-site by the contractor and be available for Government review IAW AFI 33-322.

1.4.10.1 The contractor is responsible for maintaining employee qualifications and providing training and certification for new employees to perform aircraft services. Employees shall only work under the direct supervision of a qualified worker until task qualified. Records of training, licenses, qualifications, and certifications shall be maintained by the contractor and made available to the Government upon request.

1.4.10.2 Identification of Contractor Employees: All contractor employees working on Government facilities shall wear identification badges or uniforms distinguishing themselves as such. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with

Government or non-Government entities/ contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the KO within 14 days of an employee’s departure.

1.4.11 The contractor shall perform no inherently governmental functions, notwithstanding any other provisions in the PWS. The contractor shall take no action that binds the Government to a final decision or results in the exercise of Governmental discretion. The contractor may present Government approved briefings at the meeting and answer questions with pre-approved Government responses; however, the contractor shall not become a de-facto Government representative in discussions.

1.4.12 Contractor Uniform/Attire. TA contractor employees provide the “first impression” to transient aircrews arriving at SANGB. Contractor employees shall present a neat, clean, and professional appearance and be easily recognized, by wearing distinctive clothing bearing the name of the company. Clothing shall not be soiled, torn, worn, or present an unsightly appearance. The contractor shall provide all uniforms and associated articles.

1.4.12.1 Contractor personnel with flight line duties shall wear uniforms; pants without cuffs and shirts with button down flaps or no pockets. Coveralls may be worn when performing minor maintenance. The employees name, as well as the company name and the words “TRANSIENT ALERT”, shall be permanently affixed to the breast area of all outer garments to avoid potential FOD situations. All personnel shall wear appropriate safety equipment as required. Protection level area badges are required for all contractor employees and shall be displayed when entering controlled/restricted areas. The Government will provide these controlled/restricted area badges.

Badges must not present FOD potential.

1.4.12.2 When a cap is worn, it shall have the company logo on the front. No other caps/hats are authorized. No ball caps /hats will be worn on the flight line. Stocking and/or cold weather hats will be secured using ear defenders.

1.4.12.3 Anti-Static Clothing Restrictions. Personnel must conform to Technical Order (TO) 00- 25-172, Ground Servicing of Aircraft and Static Grounding/Bonding, and Air Force Manual (AFMAN) 91-201, Explosive Safety Standards.

1.4.12.4 Personal Protection Equipment. The contractor shall provide all required personal protection equipment IAW OSHA standards; other than Government-furnished items listed in the contract. The contractor shall perform the requirements of this PWS using the Code of Federal Regulations (CFR), and are responsible for compliance with OSHA standards and the protection of their employees.

1.4.13 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract;

procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.15 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.16 Phase In / Phase Out Periods: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have the opportunity to have personnel on board, for up to 30 days during the phase in/ phase out period. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.4.16.1 The incumbent contractor recognizes that the services provided by this contract are vital to the Government’s overall effort; that continuity thereof must be maintained at a consistently high level without interruption. To ensure a smooth transition in the change of work effort, the contractor shall develop a Phase-Out Plan and submit to the KO for approval. The contractor’s plan shall describe in detail the transition between out-going and in-coming contractors; how responsibility for services will change over without interruption.

1.4.16.2 The successor contractor is responsible for obtaining information from the incumbent contractor necessary to permit a smooth transition without any interruption in service.

Additionally, the incumbent contractor shall cooperate to permit an orderly changeover to the successor contractor. This may include any necessary training, if so directed by the KO. The successor contractor is authorized to place a recruitment notice in the contractor’s work area and shall be allowed access to the incumbent contractor’s employees during none work times as necessary to permit an orderly transition.

1.4.16.3 During the follow-on contract acquisition process, the Government intends to conduct site visits with potential offerors in the facilities operated by the incumbent contractor. The incumbent contractor shall cooperate with the Government during these activities, as well as other similar activities, for acquisition requirements (services or construction) as may be necessary.

1.4.17 An annual performance evaluation will be prepared at the exercise of each option and at the end of the contract period IAW FAR 42.1502. Interim evaluations may be prepared at any time during contract performance when determined to be in the best interest of the Government (i.e. substandard performance).

1.4.17.1 Contractor will be sent an email notice to review and comment (if appropriate) on the performance evaluations via a web based system contract performance reporting system (CPARS). The contractor’s point of contact (POC) to receive notification of performance evaluations shall be identified at time of award of the contract. The POC must maintain a current email address on file with the KO.

1.4.17.2 All DoD contractors are required to obtain a Public Key Infrastructure (PKI) certificate to access the CPARS applications. DoD contractors are required to purchase a certificate from an External Certificate Authority (ECA). Contractor must be proactive in obtaining certificates.

If you have questions on obtaining PKI certificates, please visit www.cpars.navy.mil.

Contractors who fail to have their certificates will not be able to access the system.

1.4.18 Contractor Employees. The contractor shall submit to the KO resumes of the Contract Manager and Alternate. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the KO as a potential threat to the health, safety, security, general wellbeing, or operational mission of the base and its population.

1.4.19 The contractor shall not employ any person who is an employee of the United States Government, if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the DoD, either military or civilian, unless such person seeks approval and complies with the DoD 5500.07-R, Joint Ethics Regulation (JER). The contractor shall not employ any person who is an employee of the DoD, if such employment would be contrary to the policies in AFI 64-106, Air Force Industrial Labor Relations Activities.

1.4.20 The contractor is cautioned that if off-duty active military personnel are hired under this contract, they may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The absence of such employees shall not constitute an excuse for non-performance under this contract.

1.4.21 The contractor shall require its employees to submit to substance abuse testing by a medical substance abuse testing facility designated by the KO when, in the Commander’s judgment, an employee’s actions or inactions may have been a factor in a mishap, as defined in AFI 91-204, Safety Investigation and Reports. Results of the test(s) shall be provided to the Government and used only for the purpose of completing an investigation IAW AFI 91-204.

1.4.22 Removal of Personnel. The KO may require the contractor to remove from the job those employees who endanger persons or property; those who manufacture, distribute, dispense, possess or use controlled substances at the worksite; and those whose continued employment under this contract is inconsistent with the interest of military security.

1.4.23 Industrial Hygiene/Occupational Health/Environmental Management. The contractor shall establish an industrial hygiene program consistent with Occupational Safety and Health Act (OSHA) requirements. The contractor shall establish, provide for, and enforce the use of required personal protective equipment IAW the appropriate Material Safety Data Sheets

(MSDS).

1.4.23.1 Hazardous Materials Handling. The contractor shall comply with all federal, state, local and Selfridge ANGB regulations concerning the use, storage and reporting of any Hazardous Materials (HM) used, or planned to be used, in the contractor’s operations. HM will be defined as any substance listed as having characteristics of flammability, corrosivity, reactivity, toxicity, or contains any listed constituents, or be otherwise harmful to personnel and/or the environment.

IAW AFI 32-7086, Hazardous Materials Management, the Contractor shall provide to the Selfridge ANGB Hazardous Materials (HAZMAT) office, a list types and quantities of any HM on a SANGB Form 23. The list shall identify each HM, an estimate of how much material will be used, amount stored, and location of the storage facility. This list shall also contain a representative Safety Data Sheet (SDS) for each HM listed. Where applicable, the Contractor shall use environmentally safe products in the course of completion of the project.

1.4.23.2 Spill Prevention and Response. The Contractor shall be responsible for the safe handling of all potentially hazardous materials while on Selfridge ANGB. In the case of a release of a HM into the environment, the Contractor shall initiate clean up and make all notifications as outlined in the Selfridge ANGB Facility Response Plan. The liability for the spill or release of such substances rests solely with the contractor and its agent. The contractor is responsible for all costs associated with a spill cleanup. If base personnel are involved in cleanup operations, the Contractor’s responsibility will include the reimbursement of all costs incurred by the government, to include supplies, man-hours and disposal of the waste.

1.4.23.3 The contractor shall participate in the installation recycling program, which includes, as a minimum, the requirement to recycle such items as metals, batteries and paper.

1.5 Government Furnished Training. The contractor is responsible for contacting the individual offices to schedule the necessary training. Contractor personnel shall be responsible for satisfactorily completing and documenting all required training over the life of the contract.

Training shall be scheduled as required by the topic

1.5.1. Driver’s Training and Testing. The contractor shall appoint an Airfield Driving Program Manager (ADPM). Contact Wing ADPM to establish ADPM program, 586-239-4912. The contractor shall ensure that all employees who operate vehicles receive the necessary licensing prior to operating vehicles on the flight line. Upon completion of training, the contractor shall provide testing and submit to AFM for issuance of Certificate of Competency, AF 483. The contractor shall have AF 483 with them any time they are driving on the Airfield.

1.5.2 IT Equipment Custodian appointment and training 127CF/SCXP. Contact 586-239-5267 for further guidance.

1.5.3 Local Mobile Radio (LMR)…