Amendment_3_Solicitation.pdf

W912EP-16-R-0013

W32CS553351288

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

Janitorial Services Recruiting Command, Puerto, Rico

The purpose of the amendment is as follow s:

1. Clarify that the process of evaluation w ill be in accordance w ith FAR 13-106-2 Simpilif ied Acquisition Procedures.

2. The proposal receipt date of 12 April 2016, 12:00PM remain unchanged.

3. See Response to Contractor Questions.

4. SEE SUMMARY OF CHANGES.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 89

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 07-Apr-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912EP-16-R-0013

X 9B. DATED (SEE ITEM 11)

28-Mar-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

07-Apr-2016

CODE

USA ENGINEER DISTRICT, JACKSONVILLE

CONTRACTING DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

W912EP 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

MINIMUM AND MAXIMUM QUANTITY

This will be an indefinite quantity-indefinite delivery type contract for a period of one year from date of award, with options to extend for four additional years; not to exceed a total of five years. Funding will be allocated per Task

Order. The estimated dollar amount per year is $100,000.00. The total amount of the contract shall not exceed

$500,000.00. Minimum guarantee for this contract will be $3,000.00 for the total term of the contract including options, if exercised.

SECTION SF 1449 - CONTINUATION SHEET

SUPPLIES OR SERVICES AND PRICES

CLIN 0003

The CLIN description has changed from Contractor Manhour Reporting to ITEM

NUMBER DELETED.

The CLIN extended description For requirements see PWS Part 5.9. The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items and non-personal services necessary to perform janitorial cleaning services. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas as defined in this Performance Work Statement (PWS) and attached price schedule. has been deleted.

The unit of issue Dollars, U.S. has been deleted.

CLIN 1003

NUMBER DELETED.

The CLIN extended description For requirements see PWS Part 5.9. The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items and non-personal services necessary to perform janitorial cleaning services. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas as defined in this Performance Work Statement (PWS) and attached

The option status has changed from Option to No Status.

CLIN 2003

NUMBER DELETED.

The CLIN extended description For requirements see PWS Part 5.9. The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items and non-personal services necessary to perform janitorial cleaning services. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas as defined in this Performance Work Statement (PWS) and attached price schedule. has been deleted.

CLIN 3003

NUMBER DELETED.

The CLIN extended description For requirements see PWS Part 5.9. The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items and non-personal services necessary to perform janitorial cleaning services. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas as defined in this Performance Work Statement (PWS) and attached price schedule. has been deleted.

CLIN 4003

NUMBER DELETED.

The CLIN extended description For requirements see PWS Part 5.9. The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items and non-personal services necessary to perform janitorial cleaning services. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas as defined in this Performance Work Statement (PWS) and attached

DELIVERIES AND PERFORMANCE

The following Delivery Schedule item for CLIN 0001 has been changed from:

DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

POP 17-APR-2016 TO

16-APR-2017

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

FOB: Destination

W912EP

To:

POP 01-MAY-2016 TO

30-APR-2017

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 0002 has been changed from:

POP 17-APR-2016 TO

16-MAR-2017

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

16-MAR-2017

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 0003 has been changed from:

POP 01-APR-2016 TO

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 1001 has been changed from:

POP 17-APR-2017 TO

16-APR-2018

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 1002 has been changed from:

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 1003 has been changed from:

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 2001 has been changed from:

POP 17-APR-2018 TO

16-APR-2019

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 2002 has been changed from:

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 2003 has been changed from:

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 3001 has been changed from:

POP 17-APR-2019 TO

16-APR-2020

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 3002 has been changed from:

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 3003 has been changed from:

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 4001 has been changed from:

POP 17-APR-2020 TO

16-MAR-2021

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

16-MAR-2021

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 4002 has been changed from:

16-APR-2021

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following Delivery Schedule item for CLIN 4003 has been changed from:

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

N/A REAL ESTATE DIVISION

MELISSA GONZALEZ

REAL ESTATE DIVISION

701 SAN MARCO BLVD

JACKSONVILLE FL 32207-8175

904-232-3725

The following have been added by reference:

52.219-30 Notice of Set-Aside for, or Sole Source Award to, Women-

Owned Small Business Concerns Eligible Under the Women-

Owned Small Business Program

DEC 2015

The following have been modified:

PERFORMANCE WORK STATEMENT

Performance of Work Statement (PWS)

JANITORIAL SERVICES

Changes in Yellow 7 April 2016

Part 1

General Information

1. General: This is a non-personal services contract to provide the necessary janitorial services as described in the schedule of janitorial services for the U.S. Army Corps of Engineers leased space in the Commonwealth of Puerto Rico. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items and non-personal services necessary to perform janitorial cleaning services for the U.S. Army Corps of Engineers leased space. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this contract.

1.2 Background: The US Army Corps of Engineers, acting on behalf of the US Armed Forces Recruiting Commands, is required to provide a clean environment for the Recruiters and their potential recruits.

1.3 Objectives: The objective is to provide cleaning services that will assure a clean, safe, and healthy environment for the Recruiters and potential recruits.

1.4 Scope: The scope of work is as described in the Specification Guide for Janitorial Services for each Armed Forces Career Center. Cleaning services include dusting, vacuuming, mopping, trash removal, window washing, miscellaneous cleaning, cleaning the restroom, and providing the paper supplies and hand soap. The contractor shall accomplish these tasks within the timeframe provided in the Specification Guide.

1.5 Period of Performance (POP): The period of performance for the basic contract shall be for one (1) base year of 12 months with four (4) option years to renew. Each task order will specify POP. The Government shall have the option to renew this contract on a yearly basis.

1.6 General Information:

1.6.1 Quality Control: The contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which he assures himself that his work complies with the requirement of the contract. The Contractor shall provide a written copy of the QCP to Contracting Officer and Contracting Officer’s Representative (COR), no later than 30 days after contract award. After acceptance of the QCP, the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to his quality control system.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The QCP shall include as a minimum the following:

1.6.2.1 An inspection system covering all work tasks stated in the contract to include supplies: Said inspection system shall include a Janitorial Service Checklist (enclosed) for cleaning personnel to fill out each time a space is cleaned and posted in a conspicuous place where visible to the recruiters on site. It shall specify areas to be cleaned and inspected on a per cleaning basis and satisfaction of compliance by recruiters on site.

1.6.2.2 The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number , location, type of deficiencies found, and the corrective action taken for deficiencies.

1.6.2.3 Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.

1.6.3 Recognized Holidays: Contractor is not required to perform services on holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day

Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00 AM until 5:00 PM, Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

In order to lessen the impact on recruiting personnel, it is preferable the Contractor’s representative coordinate the janitorial cleaning in the morning between the hours of 8:30 a.m. and 10:30 a.m. For other than IDIQ contracts, the contractor will not be reimbursed when the Government facility is closed for the above reasons.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Armed Forces Career Center, in the Commonwealth of Puerto Rico, more particularly described in the Task Order.

1.6.6 Type of Contract: Firm Fixed Price.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must have a background check investigation at time of the proposal submission, and must maintain the level of security required for the life of the contract.

1.6.7.1 Background Investigations: All Contractors, subcontractors, or personnel working at or in any Government facility will have a background check investigation and an identification card.

1.6.7.2 Local Background Checks: Most, if not all Police agencies can provide an individual a document, commonly called a “Letter of Good Conduct,” that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Police department in the town/county where they reside and simply request the document.

1.6.7.3 Other Background Checks: There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address. In some locations a signed release is also required from the applicant.

1.6.7.4 Non-US Citizen: The Department of Homeland Security has a pilot program that employers can join, at no fee that allows them to conduct a social security verification check and immigration check on an alien employee. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1-888-464-4210.

1.6.7.5 Physical Security: Recruiter(s) shall always be present when the Contractor or their subcontractor is present. The Government shall be responsible for safeguarding all Government equipment and information.

All Career Centers shall have a janitorial closet which will be available for the Contractor’s use to store equipment and cleaning supplies. At the close of each work period, Government facilities, equipment, and materials shall be secured. The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.

1.6.7.5.1All Contractor and all associated sub-contractor’s employees shall comply with applicable facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet requirements. Contractor workforce must comply with all personal identity verification requirements as directed by the facility local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at facility change, the Government may require changes in Contractor security matters or processes.

1.6.7.5.2 The Contractor and all associated sub-contractors shall receive brief/training on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Military Service Representative. The training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR, no later than 5 calendar days after contract award.

1.6.7.5.3 All contract employees, including subcontractor employees will be escorted by a Military Service Representative.

1.6.7.5.4 The Contractor must pre-screen candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Contractor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible candidates must be provided to the COR, no later than 3 business days after the initial contract award.

1.6.8 Key Control: No keys, lock combinations, nor security alarm codes to Government leased facilities are to be provided to Contractors under any circumstances. A Military Service Representative (MSR) shall unlock doors for the Contractor and shall be physically present and visible in the Facility during all cleaning at the scheduled appointment time. A MSR shall be present in the Facility at least 15 minutes prior to the scheduled appointment time and wait a maximum of 30 minutes beyond appointment time for the Contractor to arrive for cleaning, after which time the Contractor shall be deemed to have not met the appointment.

1.6.9 It should be noted that in multi-service stations, if the Contractor is actively working in another Service's area, the MSR should not leave or mark this as a no-show and should make arrangements with the Contractor on site to complete cleaning as soon as practicable. A no-show shall be reported immediately to the Real Estate POC. If the MSR is a no-show (fails to be available to open the facility a maximum of 30 minutes beyond appointment time) the contractor will not make up that day's cleaning and shall report to clean on the next scheduled appointment time with no penalty assessment. The contractor shall immediately report a no-show by the MSR(s) to the Real Estate POC. No cleaning shall be accomplished on Federal Holidays. If a Federal Holiday occurs on one of the regular scheduled cleaning days, the cleaning shall be done on the next scheduled workday.

1.6.10 Special Qualifications: Contractor shall ensure that all employees and/or subcontractors have adequate knowledge of commercial cleaning chemicals, equipment, and techniques necessary to perform work. The Real Estate POC may require the Contractor to discontinue using any employee or subcontractor, determined by the Real Estate POC/MSR on site, to be unsatisfactory.

1.6.11 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the Government views the contractor's performance, and the contractor will apprise the Government of problems, if any, being experienced. The Contractor shall also meet with the Military Service Representative (MSR) as often as determined necessary by the Real Estate POC or its designated representative. Appropriate action shall be taken to resolve any and all problems identified. These meetings shall be at no additional cost to the Government.

1.6.12 Contracting Officer Representative: The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: 1) Assure that the Contractor performs the technical requirements of the contract; 2) perform inspections necessary in connection with contract performance; 3) Maintain written and oral communications with the Contractor concerning technical aspects of the contract; (4) Issue written interpretations of technical requirements; 5) Monitor Contractor's performance and notifies both the http://www.uscis.gov/e-verify http://www.uscis.gov/e-verify

Contracting Officer and Contractor of any deficiencies;, and 6) Provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.13 Key Personnel: The follow personnel are considered key personnel by the Government: Contract Manager, Alternate Manager and Janitors. The contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services.

Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein: The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available between the hours of 8:00 AM to 5:00 PM, Monday through Friday, except Federal holidays or when the Government facility is closed for administrative reasons.

1.6.14 Identification of Contractor Employees at Government Facilities: All contract personnel attending meetings and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All Contractors, subcontractors, or personnel working at or in any Government facility shall be identified by a Photo Identification (ID). Said ID shall be worn in a conspicuous place and be made available for inspection, upon request by the MSR, or Real Estate POC. The Contractor shall include the name of the company, a clear legible employee photograph at least 1 by 1-¼ inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card.

Part 2

Definitions and Acronyms

2. Definitions and Acronyms: As used throughout this document, the following terms shall have the meaning set forth below. Additional definitions are in FAR 52.202-1, DEFINITIONS, in Section I or common sense considerations and industry standards.

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

2.1.2 Contracting Officer: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 Deliverable: Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.8 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.11 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 Work Day: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 Work Week: Is defined as Monday through Friday, unless otherwise specified.

2.1.14 Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.

2.1.15 Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Real Estate POC is intended unless stated otherwise.

2.1.16 Clean: "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.

2.1.17 Disinfect: Cleaning in order to destroy any harmful microorganisms by application of an approved environmentally safe chemical agent.

2.1.18 Facility: An establishment, structure, or assembly of units of equipment designated for a specific function.

2.1.19 Frequency of Service:

2.1.19.1 Annual: Services performed once during each 12-month period of the contract, specifically during the month of September.

2.1.19.2 Semi-Annual: Services performed twice during each 12-month period of the contract, specifically during the months of April and October.

2.1.19.3 Quarterly: Services performed 4 times during each 12-month period of the contract, specifically during the months of March, June, September and December.

2.1.19.4 Monthly: Services performed 12 times during each 12-month period of the contract, specifically during the last week of the month.

2.1.19.5 Three times Weekly: Services performed 3 times a week, specifically the days of Monday, Wednesday and Friday.

2.1.19.6 Two times Weekly: Services performed 2 times a week, specifically the days of Tuesday and Thursday.

2.1.19.7 Regular Working Hours for Cleaning: The Government's regular (normal) working hours for cleaning are from 8:00 a.m. to 5:00 p.m. Monday through Friday, except (a) Federal Holidays and (b) other days specifically designated by the Real Estate POC. Later times may be permitted for carpet cleaning. No keys to Government leased facilities are to be provided to Contractors under any circumstances.

2.1.19.8 Re-lamping: A procedure by which the Contractor periodically inspects each designated space included in this contract in order to systematically replace burned out and/or blinking fluorescent tubes and compact fluorescent lamps, ballasts or starters as may be required for proper operation of lights and exit signs.

2.1.19.9 Space: A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of halls, restrooms, work areas, common areas, test room areas, storage areas, lobbies, offices, and entranceways.

2.1.19.10 Waste Containers: Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.

2.2. Acronyms:

ASHRAE American Society of Heating, Refrigerating & Air Conditioning Engineers ASTM American Society for Testing & Materials COR Contracting Officer’s Representative CORTR Contracting Officer’s Technical Representative FAR Federal Acquisition Regulation FSC Federal Service Code HVAC Heating Ventilating Air Conditioning ID Identification IDIQ Indefinite Delivery Indefinite Quantity MERV Minimum Efficiency Reporting Value MSR Military Service Representative NRC Noise Reduction Coefficient POC Point of Contact POP Period of Performance PWS Performance Work Statement QASP Quality Assurance Surveillance Plan QCP Quality Control Plan UIC Unit Identification Code VIP Very Important Person

Part 3

Government Furnished Property, Equipment, and Services

3. Government Furnished Items and Services:

3.1 Utilities: The Government will furnish the following utility services if applicable, at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the MSR on site. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning.

Part 4

Contractor Furnished Items and Services

4. Contractor Furnished Items and Responsibilities:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Vehicles: As required to meet contract requirements.

4.3 Materials: The Contractor shall provide all listed materials necessary to meet the requirements under this PWS as specified in Part 5, Janitorial Services Requirements.

4.4 Equipment: The Contractor shall provide all listed equipment necessary to meet the requirements under this PWS as specified in Part 5, Janitorial Services Requirements.

4.5 Wet Floor Caution Signs: The Contractor shall display caution signs when cleaning floors in an area in which people other than contracting personnel are, or will be, present before the floors dry.

Part 5

Janitorial Services Requirements

The Contractor shall provide to the Armed Forces Career Centers basic janitorial services described herein and further described in Technical Exhibit 3, Schedule of Janitorial Services. Any additional services needed and as listed in Technical Exhibit 3, Optional Schedule of Janitorial Services, shall be included in the task order. The location and floor plan shall also be provided in each task order.

5. Specific Tasks:

5.1 Basic Services: Basic services and optional services as described in the individual task order shall be performed per frequencies shown in the PWS and the Schedule of Services at the specified locations.

Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. Performance requirements for these services include the following:

5.2 Task Heading:

5.2.1 Space Cleaning: Space cleaning shall consist of the following services three times per week:

5.2.1.1 Floor Maintenance: Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing and spray buffing as required to achieve the below stated results. The Contractor shall provide floor maintenance for the entire floor surface, concrete/quarry tile, terrazzo, wood, and resilient flooring, including corners and abutments, so that after cleaning, they are free of visible dirt, litter, dust and debris. The Contractor shall move chairs, trash receptacles and easily moved items in order to provide floor maintenance underneath and return them to their original position.

5.2.1.2 Vacuuming: The Contractor shall vacuum all floor areas, carpeting and rugs, so that after vacuuming, they are free of all visible dirt, litter, dust and soil. The Contractor shall remove all spots as soon as noticed. Carpeted areas and rugs shall be vacuumed using a commercial grade vacuum cleaner. Upholstered furniture shall be free of dust, dirt, lint, other stains and discoloration and shall be kept free of all visible lint, litter, soil and embedded grit.

5.2.1.3 Trash Removal: All trash receptacles including all administrative, office, restroom, and those receptacles used for feminine hygiene waste, shall be emptied and returned to their initial location with Contractor provided 100% recycled liners. Any obviously soiled or torn trash receptacle liners in such receptacles shall be replaced.

Boxes, cans, and paper placed near a trash receptacle that is marked “TRASH” shall be removed. All debris or liquids remaining in a trash receptacle due to a leaky trash bag shall be removed prior to new liner replacement.

Trash shall be disposed of in a secured bag. Any trash bags that are full and sitting next to the trash containers shall also be removed by the Contractor. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected shall be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash shall be emptied from all wastebaskets.

5.2.1.4 Drinking Fountains: Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains. After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale and other obvious soil.

5.2.1.5 Spot Cleaning Windows: The Contractor shall spot clean the entrance door (s) glass and all interior glass in order to remove fingerprints, smudges or other debris. Windows should look consistently clean (i.e. should not have a clean spot with the rest of the glass remaining dirty).

5.2.1.6 Restroom Services: Restroom services shall consist of the following three (3) times per week. The Contractor shall maintain each facility to the standards established in this contract. This may require

Contractor services at more frequent intervals, such as supplying latrines to ensure adequate supplies are available.

5.2.1.7 Cleaning of Restrooms: All cleaning tasks shall be accomplished to meet the requirements of complete sanitation and disinfectant. The Contractor shall maintain each facility to the standards established in this contract. This may require Contractor services at more frequent intervals, such as re-supplying latrines to ensure adequate supplies are available and all surfaces spot-free and disinfected. (Floors may require waxing or sealing monthly between damp mopping).

5.2.1.8 Clean and Disinfect: Completely damp clean and disinfect all surfaces of mop sinks, wash bowls, toilet bowls and seats, urinals, lavatories, dispensers, plumbing fixtures, partitions, door, walls, polished exposed piping, mirrors, and other such surfaces, using environmentally-friendly germicidal detergent. If a facility has showers, ensure that the showers and shower mats are appropriately damp cleaned and disinfected. Disinfect all surfaces of partitions, stalls, stall doors, entry doors (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. After cleaning, receptacles will be left free of deposits, dirt, smudges and streaks, soap film, dust, soils, graffiti, scum, and odors. All bright metal finishes such as faucets; pipes, fittings and hardware shall be kept in a bright and clean condition.

5.2.1.9 Sweep and Mop Floor: After sweeping and mopping, the entire surface shall be free from litter, dust, and foreign debris, including grout. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirls, marks, detergent residue, or any evidence of soil, stain, film, or standing water. Easily moveable items shall be tilted or moved aside to sweep and damp mop underneath.

5.2.1.10 Trash Removal: Refer to paragraph 5.2.1.3.

5.2.1.11 Servicing/Re-supplying Restrooms: Servicing restrooms shall include inspecting, replenishing and cleaning supply dispensers. Contractor shall ensure restrooms are stocked so that supplies {Strongly recommended to use 100% recycled paper hand towels, 100% recycled toilet tissue, and environmentally friendly soap (hand, liquid or foam)} and soap deodorants for the urinals and toilet bowls do not run out and that dispensers are in working order. Each restroom shall be stocked during each cleaning, or more frequently if needed. Supplies shall be stored in designated areas or off-site at Contractor’s facility. No overstocking shall be allowed. If supplies run out prior to the next service date, the Contractor shall replenish within one day of notification or next scheduled cleaning appointment time at no additional cost to the Government. Factory rejected paper products shall not be used.

5.2.2 Periodic Cleaning:

5.2.2.1 Clean/Shampoo Carpets: A professional carpet-cleaning Contractor shall accomplish all cleaning/shampoo by “steam cleaning or hot water” deep dirt extraction methods twice per year, specifically in the months of April and October. Apply a heavy-duty spot remover in heavily soiled areas. Apply required amount of cleaning solution with the extractor machine, extract, and allow carpet to dry before use and use drying fans as needed for drying.

After shampooing, the carpeted area will be uniform in appearance and be free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items.

Chairs, trash receptacles, and easily movable items shall be moved to clean carpets underneath, and returned to their original location. No heavy desks, file cabinets or other large furniture will be moved for carpet cleaning.

5.2.2.2 Spot Clean Carpets: The Contractor shall spot clean/shampoo carpets that are stained over an area of 2 square feet (sq. ft.) or less. Spot cleaning shall be accomplished with vacuuming service (per para 5.2.1.2) as needed, or as directed by the Real Estate POC.

5.2.2.3 High Dusting/Cleaning: High cleaning shall be performed once per year in October and includes cleaning horizontal and vertical surfaces above 6'-0" from floor level including all overhead piping and ceiling areas. All dust, lint, litter, and soil shall be removed from all surfaces. Walls shall be free of dirt, smudges, and markings.

Ceilings are to be free of cobwebs and loose dirt.

5.2.2.4 Cleaning Light Fixtures: Globes, reflectors, covers, diffusers, and side panels shall be removed and washed once (1) per year in October. After cleaning and reassembling, light fixtures shall be free of bugs, dirt, dust, grease, and other foreign matter.

5.2.2.5 Cleaning Exterior Glass Surfaces: This service shall be performed monthly and includes all exterior glass surfaces, window frames, sills and sashes, from the ground line up. After cleaning, all glass surfaces shall be left free of streaks and stains, wiped dry and all adjacent surfaces wiped dry. All paint, putty, film, and foreign matter found on glass surfaces shall be removed. Where storm windows exist, exterior window cleaning shall include both sides of the storm window and the outside of the inner glass. Special care instructions for any “window film” will be displayed on top of the installed window film. These instructions may include specific prohibitions of cleaners that might damage the films integrity. Contractor will clean window film in accordance with special care instructions. If instructions are not displayed, Contractor will contact the Real Estate POC prior to cleaning. No exterior glass cleaning will be required when exterior temperatures are below 38 degrees F.

5.2.2.6 Cleaning Interior Glass Surfaces: This service shall be performed monthly and includes all glass partitions, walls, mirrors, and adjacent trim. After cleaning there shall be no traces of dust, dirt, smudges, film, tape, streaks, watermarks, or other foreign matter (with the exception of intentionally placed signs and window film). Special care instructions for any “window film” that will be at 100% of recruiting locations must be followed. Clean the window film with mild soapy solution (baby shampoo) with water and a soft, damp cloth.

5.2.2.7 Clean HVAC Return, Diffuser and Grilles: On a quarterly basis (once every 3 months), the Contractor shall clean all HVAC returns, diffusers and grilles ensuring that they are free from dust, dirt and any other build up. This should be performed in conjunction with replacing the HVAC filter.

5.2.2.8 Wash Trash Receptacles: Trash receptacles shall be washed inside and out once per month and shall be odor free.

5.2.2.9 De-scale Toilet Bowls and Urinals: Required services include cleaning and disinfecting as indicated in paragraphs5.2.1.7 and 5.2.1.8, which are performed after de-scaling. De-scaling shall be performed on a monthly basis. After cleaning, the entire surface shall be free from streaks, stains, scale, scum, urine deposits, mineral deposits, and rust stains.

5.3 Emergency Cleaning: Upon notification by the Contractor Officer Representative or Real Estate POC, the Contractor shall respond within a half day, if at all practicable. The Contractor shall perform emergency cleaning required due to broken or leaking pipes, sinks, toilets or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance. Emergency cleaning will be 100% inspected by the MSR on site and shall be compensated in accordance with the item completed on bid sheet in addition to the normal compensation paid under the contract.

5.5 Other Services:

5.5.1 Re-lamping, Ballasts/Starters: Re-lamping services shall be provided for all interior lights in designated spaces, including track, accent, emergency and interior exit lights. The work shall include monitoring each designated space included in this contract as services are performed and replacing all burned out and blinking fluorescent tubes and compact fluorescent lamps. The fluorescent tubes and compact fluorescent lamps replaced shall be of the same type, wattage, and voltage as those removed and shall be a uniform color temperature (cool white) as the other lights in the office. Contractor handling and replacing fluorescent tubes shall be qualified in accordance with local regulations.