W912EP-12-R-0027-0003.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

a. This amendment is issued to incorporate questions and answ ers into the solicitation.

b. This amendment extends the due date for proposals from 18 September 2012 at 2:00 P.M. to 25 September 2012 at 2:00 P.M.

c. This amendment also incorporates corrections and changes to the solicitation as noted w ithin the questions and answ ers dated 12 September 2012.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 32

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 12-Sep-2012

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912EP-12-R-0027

X 9B. DATED (SEE ITEM 11)

14-Aug-2012

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

12-Sep-2012

CODE

USA ENGINEER DISTRICT, JACKSONVILLE

PRUDENTIAL OFFICE BLDG

701 SAN MARCO BLVD

JACKSONVILLE REGIONAL CONTRACTING CENTER

JACKSONVILLE FL 32207-8175

W912EP 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912EP-12-R-0027

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 18-Sep-2012 02:00 PM to 25-Sep-2012 02:00 PM.

The following have been added by full text:

QUESTIONS AND ANSWERS

Questions and Answers

W912EP-12-R-0027

Quality Assurance Services 12 September 2012

1. Amendment 2 for the subject solicitation indicates to remove the past performance collections sheets and replace them with the new version provided at the end of amendment. The sheets provided at the end are actually a Past Performance Questionnaire that needs to be sent to former or current clients. Please confirm that this is the correct form and provide clarification on where the PPQ’s are to be sent – page 7 indicates they should be sent back to the offeror but that they may be submitted directly back to the USACE – if submitted back to the USACE should they be to the attention of John Vohlken?

Answer: The form is correct. It is also correct that companies other than the offeror should be the ones to fill out the Past Performance Questionnaire. The Past Performance Questionnaires should be submitted with the offerors proposal, but can be sent to USACE directly. If they are sent to USACE directly, please submit them with attention to John Vohlken or Philip Mauldin, and ensure that they reference the solicitation number and the offeror that they are for.

2. Can completed CPARS evaluation forms be submitted in lieu of the PPQ’s if available?

Answer: Final CPARS evaluations can be submitted in lieu of the Past Performance Questionnaire if the offeror has them. Please remember that it is upon the offeror to establish the relevancy of the projects.

3. In the Solicitation, pages 3 through 189, many price line items (CLINS) do not have quantity or unit identified. How does the Government want potential offerors to propose on these items?

Answer: Line items for subject matter experts and travel are To Be Negotiated (TBN) Line items and shall not be priced. Also, CLIN items are for information only and not to be priced, the SubCLIN (identified with the letters AA or AB after the number) is to be priced. The offeror shall price all items which are not TBN or a parent CLIN.

4. For CLINS that have a UNIT identified, but where forecasted to be “0” quantity in the projected data supplied in amendment No. 0001, does the offeror provide a unit price even though the projected number is 0?

Answer: Yes, the offeror shall price all items as described in question 3 and within the solicitation. The projected data is only an estimate.

5. Within amendment 0001, under the questions and answers, the solicitation number is W912EP-12-R-0026, is this in error?

Answer: Yes, this is a typographical error and will be corrected.

6. In the pricing, must we show the sum of the subclins for every item No. in the first net amount blank presented, or do we only present the pricing in the subclins of every item?

Answer: Please place the pricing within the SubCLIN. The CLIN is for informational purposes only.

7. Will there be any COI or consideration (positive or negative) by the Selection committee regarding submissions for the same contract as a Prime and as a subcontractor of another business concern that is submitting?

Answer: There is no Conflict of Interest (COI) or consideration, either positive or negative, given to an offeror who proposes as a prime contractor and is also a subcontractor for another offeror.

8. If travel expenses are to be in a cost reimbursable basis according to PWS section 1.6.15.2., what price do we give for Item 12, (Travel), in the pricing section or do we put

TBN?

Answer: Line Items 0012, 1012, 2012, 3012, 4012 are all To Be Negotiated (TBN) line items and will be negotiated at the time of task order award.

9. Are these other professional services as defined under FAR 36.601?

Answer: The services are not “other professional services” as defined in FAR 36.601.

10. Due to the relative scarcity of major disasters during the past five years, would the USACE consider expanding the past performance requirements in the solicitation to the past 10 years for disaster recovery work?

Answer: Yes, The requirement will be changed to allow for past performance within the past 10 years for disaster recovery work.

11. Regarding to the subject solicitation, we are requesting clarification for the following:

On Solicitation’s page 169 of 189, Section IV- Pricing, it reads:

“Schedule Pricing for Requirements: The offeror shall submit proposed pricing for all contract Line Item Numbers (CLINs) identified in the Request for Proposal, unless otherwise noted. The offeror shall not submit proposed pricing for contract line items for Subject Matter Experts for both Civil Works and Disaster Recovery Line Items. These items will be on a To Be Negotiated (TBN) basis.”

However, USACE has provided UNITS for such Subject Matter Experts in the Exhibit “A” (Projected and Historical Data) provided with the Amendment No. 0001 but the paragraph is still maintained intact in Amendment No. 2. It is not clear if the TBN will be used under the aforementioned circumstances or not, can you please provide clarification?

Answer: The Line Items for Subject Matter Experts are To Be Negotiated (TBN) and shall not be priced. The estimated data contained within Exhibit A is only an estimate.

12. Due to the changes within Amendment 0002, can more time be provided to allow for contractors to obtain the past performance sheets than the two business days given?

Answer: Yes, the solicitation will be extended until 25 September 2012.

The following have been modified:

ADDENDUM TO 52.212-1

ADDENDUM TO FAR 52.212-1

ADDENDUM TO FAR 52.212-1 – INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS (SEP 2006)

Replace Paragraph FAR 52.212-1(b) with the following:

INSTRUCTIONS FOR THE PREPARATION OF PROPOSALS

Offerors shall submit signed and dated offers to the office indicated in Block 9 of the Standard Form (SF) 1449, Solicitation/Contract/Order for Commercial Items, to arrive no later than the date and time specified in Block 8, SF 1449. The proposal shall have a title page identifying the offeror, the full address, phone and facsimile numbers, points of contact (POCs) of the offeror, the solicitation number and its contents.

Written Documentation: The offer shall be prepared in four (4) separate sections as follows.

Original and three copies of sections II and III. Original copy only of section I and IV.

Section I – Administrative Section II – Technical (Factors 1 - 3) (Offerors shall submit one (1) original copy of their technical proposal. Offerors shall also submit three (3) copies of their technical proposal that have been sanitized.

This means that the offeror shall exclude any information that would identify their company (i.e. Name, Address, Telephone Numbers, Employee Names, etc.) The sanitized pages shall contain the offeror’s Commercial and Government Entity (CAGE) code on the top right corner of each page of each copy of the sanitized technical proposal for identification purposes. If the offeror does not have a CAGE code for any reason at the time proposals are due, a five (5) character, alphanumeric code created by the offeror may be used. The codes used should be identified in the Administrative section of the proposal.

NOTE: The original proposal should not be sanitized.

Section III – Past Performance (Factor 4) Section IV – Pricing (Factor 5)

SECTION I – ADMINISTRATIVE.

Administrative:

Submit a dated proposal to:

U.S. Army Corps of Engineers ATTN: SAJ-CT-S/ John D. Vohlken 701 San Marco Blvd

Jacksonville, FL 32207 Fax: 904 232-1884 Email: john.d.vohlken@usace.army.mil

Contractual POC: John Vohlken, 904-232-1884

(Telegraphic or facsimile proposals will not be accepted)

Offers are due no later than the date and time specified in Block 8, SF 1449. The offer shall have a title page identifying the offeror, the full address, phone and facsimile numbers, points of contact (POCs) of the offeror, the RFP number and its contents.

HAND-DELIVERING OFFERS TO THE PRUDENTIAL OFFICE BUILDING IN JACKSONVILLE

If the offeror intends to hand-deliver the offer, it must be delivered to the Jacksonville District’s headquarters in the Prudential Office Building, 701 San Marco Blvd, Jacksonville, FL 32207. Access to this building is controlled by security personnel. Visitors requiring access must present a drivers license, current passport, or similar positive identification. Facsimile copies are not acceptable. Security personnel are neither Government employees nor Government contractor employees. For purposes of determining whether an offer is late, delivery into the hands of security personnel will not constitute delivery to the Government. In order to ensure delivery to the Government, persons hand-delivering offers should call the contract specialist whose name appears in the solicitation and ask the specialist to send someone to the security desk to take possession of the offer. Persons hand-delivering offers should take care to arrive at the Prudential Building in sufficient time to permit completion of security requirements and delivery of the offer to the designated office prior to the time set for receipt of offers.

(End of paragraph 999.204-1)

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered.

SECTION II – TECHNICAL.

These parts of the technical proposal, Volume II, shall be addressed in sufficient written detail for the Government to determine if the offeror understands this aspect of the Government’s requirement. The offeror shall address each factor separately, and shall provide sufficient narrative to support each Factor.

Factor 1. Technical Approach: The Offeror shall provide a Management Plan for fulfillment of the contract that will be followed during contract execution. The Management Plan shall address as a minimum:

a. Overall plan for integrating the requirements of the Performance Work Statement (PWS) and existing workload.

b. Written SOP for controlling product quality.

c. Method(s) for responding to services under normal conditions.

d. Method(s) for responding to services under emergency conditions.

e. Method(s) for acquiring personnel under normal conditions and under emergency conditions.

Factor 2. Relevant Experience: The proposal must demonstrate the extent of the Contractor’s experience (years/diversity) in areas as set forth in the RFP and the following:

a. Experience in quality assurance services following federal regulations and current commercial practices, specifically experience with complex civil works construction projects to include but not limited to dikes, cut-off walls, dams, levees, roads, bridges, etc, and large scale natural disasters.

b. Financial and contract management experience.

Factor 3. Key Personnel: Proposal shall clearly demonstrate the capability, background, training, and relevant experience of proposed key personnel as identified below:

a. Contract Manager.

SECTION III – PAST PERFORMANCE.

Factor 4. PAST PERFORMANCE:

Performance Risk analysis provides insight into an offeror's probability of successfully completing the RFQ requirements based on the offeror's performance record on recent, relevant, and similar contract efforts. The number and severity of problems (if any), the demonstrated effectiveness of corrective actions taken (if required), and the overall performance record will be taken into consideration.

Evaluation of past performance will be subjective based on consideration of all relevant facts and circumstances. The currency, content, general trends, and relevance of the information in contractor's performance will be considered. Providing incorrect references and phone numbers may render your offer as unacceptable.

Past performance information for all relevant contracts and subcontracts started or completed within the past 5 years (measured from the date of this solicitation) for civil works projects, within the past 10 years (measured from the date fo this solicitation) for disaster recovery projects. Submit a separate Past Performance Questionnaire for each project. (A copy of the sheet is attached at the end of this addendum). Include past performance information regarding predecessor companies, key personnel who have relevant experience and subcontractors that will perform major or critical aspects of the work. (For proposed subcontractors, clearly identify the work each will perform.) For each project submitted, explain why it is relevant to this project, and provide information on problems encountered and the actions taken to correct such problems. (Relevancy is defined in the DOD guide to collection and use of past performance as “information that has a logical connection with the matter under consideration and applicable time span”).

The government may also consider and use any additional information from its own files, references provided by the offeror, or from any source it deems appropriate. The Government may survey references to verify information provided and may survey other sources known to the Government.

SECTION IV - PRICING.

Schedule Pricing for Requirements: The offeror shall submit proposed pricing for all contract Line Item Numbers (CLINs) identified in the Request for Proposal, unless otherwise noted. The offeror shall not submit proposed pricing for contract line items for Subject Matter Experts for both Civil Works and Disaster Recovery Line Items. These items will be on a To Be Negotiated (TBN) basis.

Replace Paragraph FAR 52.212-1(c) with the following:

Government’s Minimum Acceptance Period.

The minimum period for acceptance of offers is 120 calendar days after the date specified for receipt of proposals/offers, or date of final offer revisions (if requested), whichever is later. Offerors providing for less than 120 calendar days for government acceptance after the date specified will be rejected without consideration.

Delete Paragraphs FAR 52.212-1(d), 52.212-1(e), 52.212-1(h) and 52.212-1(i).

NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0) CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain) Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: NAVFAC/USACE REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNAIRE AND SUBMITS DIRECTLY BACK TO THE OFFEROR. THE OFFEROR WILL SUBMIT THE COMPLETED QUESTIONNAIRE TO USACE WITH THEIR PROPOSAL, AND MAY DUPLICATE THIS QUESTIONNAIRE FOR FUTURE SUBMISSION ON USACE SOLICITATIONS.

CLIENTS ARE HIGHLY ENCOURAGED TO SUBMIT QUESTIONNAIRES DIRECTLY TO THE OFFEROR. HOWEVER, QUESTIONNAIRES MAY BE SUBMITTED DIRECTLY TO USACE. PLEASE CONTACT THE OFFEROR FOR USACE POC INFORMATION. THE GOVERNMENT RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating.

Also, there should have been NO significant weaknesses identified.

(VG) Very Good Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract.

There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable No information or did not apply to your contract Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards specified for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance

E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes;

responsiveness to administrative reports, businesslike and communication)

E VG S M U N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?

E VG S M U N

b) Ability to hire, apply, and retain a qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines E VG S M U N

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E VG S M U N

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed E VG S M U N price(s)?

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E VG S M U N

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

E VG S M U N

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

Yes No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues?

(Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E VG S M U N

b) Contractor complied with all security requirements for the project and personnel security requirements.

E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E VG S M U N

b) Compliance with contractual terms/provisions (explain if specific issues) E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below) Yes No

d) In summary, provide an overall rating for the work performed by this contractor.

E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks.

Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

(End to Addendum to FAR 52.212-1)

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Quality Assurance Services for Disaster Recovery Missions and Civil Works Construction Projects

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide quality assurance services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform quality assurance services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Quality assurance services are required to respond to the District’s emergency recovery missions in a timely manner, normally within hours and days of an emergency, with a very large number of qualified personnel. Quality assurance services are also required for the District’s large number of complex civil works projects quickly, usually within days and weeks of a request from the field. In most instances, the personnel must possess skills, abilities and aptitudes not commonly found within the District and which are very specific to the civil works construction project or task.

In the past, the procurement of quality assurance personnel has proven to be very difficult since services were provided by volunteers from the District and other Districts within the Corps. While volunteers will still be requested, they will quickly be reinforced by qualified quality assurance personnel. Quality assurance personnel are necessary to either complement the District’s field force, address an urgent and temporary technical need on a project or to provide skilled personnel to satisfy the District’s customers and sponsors. Since many of the District’s projects are complex, it has been difficult to identify, recruit and obtain personnel from within the District and Corpswide. In other instances, highly qualified personnel will be required with no advance notice and which makes it difficult to hire through the Federal hiring process.

1.3 Objectives:

Furnish personnel of adequate numbers and qualifications to inspect completed temporary roofing repairs, oil spills, debris removal, temporary housing, complete daily quality assurance reportsand verify completed right of entry forms. Furnish personnel for of civil works construction projects that will monitor the construction contractors’ progress and document compliance with the P&S. Contractor shall report findings to the Resident Engineer.

Furnish personnel who are experienced and qualified in civil construction, review and monitoring of construction activities, assessment of construction compliance with plans, specifications and ancillary documents.

1.4 Scope: Quality assurance services in conjunction with either emergency response or civil works construction projects are to be performed. Services include, reviewing scopes of work report findings to the RE, materials testing, monitoring, and assessment of construction compliance with plans, specifications, and ancillary documents.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. See each Task Order for the period of performance.

1.6 General Information:

1.6.1 Assignment of Work: Services for each assignment will be requested by the Contracting Officer. Each assignment will be discussed by the Inspection Contractor's and the Contracting Officer's Representative as necessary to develop a mutual understanding of:

Location of work Number of inspectors required Shifts to be worked Type of work to be performed Methods to be used by the Contractor Special equipment requirements Duration of assignment End result expected by the Contracting Officer Reports to be submitted

1.6.2 Contractor Responsibilities: The Contractor shall be held responsible for the accuracy, quality and completeness of the services to be provided. In performing required services, the contractor shall provide all management necessary in receiving assignments, planning, training personnel, checking completed work, and reporting results. Except as otherwise provided in the specifications, the Contractor shall furnish all plant, personnel, transportation, fuel and supply materials as necessary to perform the services required in each task order.

All of the above shall be done in accordance with the specifications of this contract.

1.6.3 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractor shall submit a QC Plan to the COR within 14 days after contract award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

An acceptable plan must be on file with the Government prior to the issuance of a task order. This plan shall include but is not limited to the following:

A description of the Contractor’s QC organization and the name of the contractor’s QC Manager. The description shall include a chart showing lines of authority and acknowledgement that the QC staff shall report to the QC manager. The QC Manager shall have rights provided by the company to take action on behave of the company for all things with respect to quality control.

Letter of Authority to the QC Manager from an officer of the company.

The name, qualifications, duties, responsibilities, and authority of each person with a QC function.

Contractors plan to monitor contract personnel.

Descripton of how contractor plans to temporarily replace contract personnel if personnel are gone from the project site for vacation or sick.

Description of the process in the event of an accident caused by or suffered by a contract person.

Description of the process in the event of an injury to a contract person.

Describe the contractors plan for hazardous weather such as a hurricane, tornado or other acts of nature.

How will contract personnel be notified? How much time in advance of a hurricane will contract personnel be removed from the project site? What is the contractors plans for evacuation of contract personnel? etc.

1.6.4 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.5 Recognized Holidays: The contractor may be required to work holidays depending on the nature of the work.

Federal holidays are:

New Year’s Day Independence Day Martin Luther King Jr.’s Birthday Labor Day President’s Day Columbus Day

Día de la Abolición de la Esclavitud (Puerto Rico) Veteran’s Day Memorial Day Thanksgiving Day Conm del Estado Libre As ( Puerto Rico) Christmas Day

1.6.6 Hours of Operation: The contractor is responsible for conducting business, 8 hours a day or more depending on the nature of the work. The contractor is to conduct business up to seven days a week depending on the nature of the work. Exceptions may be federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.6.7 Place of Performance: The work to be performed under this contract will be performed within the boundaries of Puerto Rico and the U.S. Virgin Islands. Each Task Order will establish the place of performance for that task order.

1.6.8 Type of Contract: Firm Fixed Price IDIQ contract.

1.6.9 Security Requirements: :Contractor’s supporting USACE-Jacksonville District with a Facility Security Office (FSO) or a Cage Code account with Defense Industrial Security Clearance Office (DISCO) will adhere to their company’s guidance on obtaining the minimum required investigation for government employment. The verification process will be followed, in order, as stated below:

1. Contractor FSO will provide the government’s security office and Contracting Officer Representative (COR) with verification of security clearance or the required National Agency Check W/Inquiries investigation is initiated or completed, as confirmed on the Joint Personnel Adjudication System (JPAS) by the government security office.

2. The COR will coordinate with their servicing Contractor Verification System (CVS) Trusted Agent (TA) to complete the application process for DEERS eligibility on contractors. The COR will prepare and process, according to local policy, the ENG Form 6030 for requesting network access.

3. The TA will coordinate with the contractor employee to finalize CVS application process to update DEERS eligibility for issuance of a Common Access Card (CAC).

4. The contractor employee will proceed to the nearest CAC issuing station with two photo IDs to obtain their CAC. For CAC issuance at the Jacksonville District, the COR or designated representative will facilitate the issuance of a CAC by scheduling an appointment and escort new employee, no sooner than 3-5 days after the investigation and CVS processes have been completed (same day appointments are not accepted).

Appointments are made between 8am and 12pm on Wednesdays and Thursdays using the scheduler spreadsheet on the Jacksonville Intranet. Acceptable forms of ID are: Driver’s License, Social Security Card, Military ID, birth certificate or passport.

Contractor’s supporting USACE-Jacksonville District without a Facility Security Office (FSO) or a Cage Code with Defense Industrial Security Clearance Office (DISCO) will adhere to the following in order to obtain access to a government network system.

1. No sooner than 2 weeks prior to and not later than the 3rd day after the start date, the following will be accomplished by the designated government’s Contracting Officer Representative (COR):

1.1. A sponsored Army Knowledge Online (AKO) account will be established by the COR at the earliest possible time. This account is pertinent for processing of new employees and will be used with other government systems.

1.2. The COR will notify the Security Office of a contract hire and will ensure a minimum National Agency Check with Inquiries (NACI) background investigation (BI) has been completed or is requested by providing the following information:

1.2.1. FULL NAME

1.2.2. SSN

1.2.3. DATE OF BIRTH and PLACE OF BIRTH

1.2.4. 2 EMAILS (one must be AKO and Personal)…NOT USACE email

1.2.5. 2 PHONE #s (home, work or cell)

1.2.6. SPONSOR/COR Name, Title, Phone and Email

1.2.7. RESUME

1.2.8. OF 306 (provided by government)

1.2.9. Fingerprints (Two copies of SF258 provided by COR

1.2.10. Once the PSIP request is submitted, the new contract employee will communicate with the

Army’s Center of Excellence (COE) to complete this process and will have 5 days (no exception) to complete the Electronic Questionnaire (e-QIP) and submit fingerprints.

2. Once the background investigation status has been verified, the COR or designated representative will complete the process for establishing network access for the new employee by submitting the ENG Form 6030, with Security Office Authentication, to ACE-IT for processing. Once the ENG Form is processed by ACE-IT the employee will need to complete approximately a half-day of training within the first 30 days of employment. Training is available daily and need not be scheduled with ACE-IT in advance.

3. Contractor Verification System (CVS). Once the initiated investigation is verified, the COR will contact their assigned Trusted Agent (TA) to initiate an account in the Contractor Verification System (CVS) to establish DEERS/RAPIDS eligibility. When the CVS process is complete, by the TA and employee, eligibility will be updated for authorization to issue the Common Access Card (CAC). The CAC will not be issued until the NACI process is completed and submitted to OPM. The contractor shall ensure compliance with the provisions set forth above. The Government reserves the right to amend or supplement these provisions pursuant to the Changes clause in the contract.

3.1. Upon approval of the application, the incoming individual shall receive an e-mail sent to the address in sub-paragraph (1) that the CAC application was approved and to proceed to the nearest CAC Issuing Station with two photo IDs to obtain their CAC. For CAC issuance at the Jacksonville District, the COR or designated representative will facilitate the issuance of a CAC by scheduling an appointment and escort new employee, no sooner than 3-5 days after the investigation and CVS processes have been completed (same day appointments are not accepted). Appointments are made between 8am and 12pm on Wednesdays and Thursdays using the scheduler spreadsheet on the Jacksonville Intranet. Acceptable forms of ID are: Driver’s License, Social Security Card, Military ID, birth certificate or passport.

3.2. Revalidation Requirements. The TA is required to revalidate all contractor personnel, in the DEERS/RAPIDS System, every 6 months. In the event revalidation is denied, the CAC credentials shall be revoked and the Card will not be useable to login.

3.3. Out-processing Requirements. When a contractor employee’s performance under this contract ceases, the COR or designated representative shall:

3.3.1. Notify the Security Office of the termination of employment and provide the retrieved CAC to the appropriate Issuing Station.

3.3.2. Provide written notice to the TA to remove the employee from the CVS

3.3.3. Prepare and process the ENG Form 6030 for deleting/removing employee from the District’s active directory.

1.6.9.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.9.2 Key Control. Not Applicable.

1.6.9.3 Lock Combinations. Not Applicable.

1.6.10 Special Qualifications

1.6.10.1 General Qualifications: All personnel must be duly qualified and experienced to perform the type of required services in accordance with applicable Government regulations, policies, and standard operating procedures including, but not limited to that set forth in publications listed in Part 6. The determination of whether personnel are duly qualified and experienced or whether the Contractor's work is unsatisfactory will be made by the Contracting Officer or the COR. Personnel who are determined to be not qualified and/or experienced, or who do not perform the required services in accordance with the provisions herein, or who compromise or jeopardize the Government's position in any way, shall be replaced immediately by the Contractor at his (the Contractor's) expense. Correction of work or reimbursement to the Government by the Contractor shall be as set forth in 1.6.21 Unsatisfactory Work.

Contractor employees shall be thoroughly familiar with the construction phases of the respective work to which they are assigned. A contractor employee may be assigned to any construction project wherein he/she meets the minimum qualifications for the level required, which will be determined by the COR.

1.6.10.2 Specific Qualifications: Positions to accomplish the work for this contract are listed below. Minimum qualifications for each position are described below. The Contract employees provided for these positions shall have at least the minimum qualifications listed.

1. Junior Quality Assurance Representative. Inspects quality control and safety plans to ensure compliance with contract specifications and applicable regulations, inspects all phases of a variety of goods, services or operation for conformity to established quality, health and safety, and other operational standards by performing on-going work for compliance with contractual provisions; ensures all services listed on the performance requirement summary are performed in a satisfactory manner, specifies areas to be inspected (scheduled and unscheduled) and how often inspections will be accomplished, communicates deficiencies to proper persons, maintains Quality Assurance files, and documents results of all inspections. The required skills shall include a minimum of one to five years experience.

2. Senior Quality Assurance Representative. Inspects quality control and safety plans to ensure compliance with contract specifications and applicable regulations, inspects all phases of a variety of goods, services or operation for conformity to established quality, health and safety, and other operational standards by performing on-going work for compliance with contractual provisions; ensures all services listed on the performance requirement summary are performed in a satisfactory manner, specifies areas to be inspected (scheduled and unscheduled) and how often inspections will be accomplished, communicates deficiencies to proper persons, maintains Quality Assurance files, and documents results of all inspections. The required skills shall include a minimum of five or more years of experience.

3. Administrative Specialist. In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials. The required skills shall include a minimum of three or more years of experience.

4 Data Entry Operator. This position works under close supervision and follows specific procedures or detailed instructions. The Data Entry Operator I works from various standardized source documents that have been coded and require little or no selecting, coding or interpreting of data. Problems such as erroneous items and codes, or missing information are resolved at the supervisory level. Work is routine and repetitive. The required skills shall include a minimum of three or more years of experience.

5 Laboratory Technician (Materials Testing Technician/Laboratory Tester). The Laboratory Technician performs laboratory tests according to prescribed standards to determine chemical and physical characteristics or composition of solid, liquid, or gaseous materials and substances for purposes such as quality control, process control, product development, or determining conformity to specifications. This incumbent sets up and adjusts laboratory apparatus, and operates grinders, agitators, centrifuges, ovens, condensers, and vibrating screens to prepare material for testing according to established laboratory procedure. This worker performs physical tests on samples of cement or raw materials and controls quality of materials and mix during manufacturing process.

Work involves running tests of the following: raw materials, such as aggregate, limestone, and sand, for such qualities as permeability, load-bearing capacity, or cohesiveness; dry and liquid substances used as ingredients in adhesives, propellants, lubricants, refractories, synthetic rubber, paint, paper, and other compounds for purity, viscosity, density, absorption or burning rate, melting point, or flash point, using viscometer, torsion balance scale, and pH meter; solutions used in processes, such as anodizing, waterproofing, cleaning, bleaching, and pickling, for chemical strength, specific gravity, or other specifications; materials for presence and content of elements or substances, such as hydrocarbons, manganese, natural grease or impurities, tungsten, sulfur, cyanide, ash or dust, and samples of manufactured products, such as cellophane or glassware, to verify conformity with heat resistance, tensile strength, ductibility, and other specifications, and examines materials, using microscope.

The Laboratory Technician (Laboratory Tester) records test results on standard forms, writes test reports describing procedures used, and prepares graphs and charts, cleans and sterilizes laboratory apparatus, may prepare chemical solutions according to standard formulae, and may add chemicals or raw materials to process solutions or product batches to correct deviations from specifications. The required skills shall include a minimum of three or more years of experience.

6 Subject Matter Expert. The Contracting Officer may determine that specialized experience is required to perform quality assurance and other construction service duties that may not be set forth in the job descriptions but which are required to support the District’s disaster recovery and construction missions. The subject matter expert shall have an expertise in a particular field such as environmental impact assessment, the handling of hazardous materials or aggregate processing. The individual may be a consultant who would review processes, policies, and quality from the perspective of quality assurance and confirming that the appropriate quality assurance is being implemented.

1.6.10.3 Training: All Quality Assurance Representatives are required to have successfully completed the Corps of Engineers’ Construction Quality Management for Contractors course and to have and maintain a valid certificate for same. Training of these employees is the responsibility of the Contractor and each individual employee.