Attachment 1_PWS BASEOPS_PM_CM_Chicago.pdf

Performance Work Statement BASEOPS PM/CM - Multisite

BASEOPS

PREVENTATIVE MAINTENANCE

& CORRECTIVE MAINTENANCE

SERVICES

Performance Work Statement BASEOPS PM/CM - Multisite

W912DY-18-C-XXXX 13 Jul 2017

SECTION C-1

GENERAL INFORMATION

1.0. SCOPE OF WORK. The contractor shall provide all personnel, equipment, tools, vehicles, materials, supervision, subcontracts, and other items and services necessary to perform all scheduled preventative maintenance (PM), corrective maintenance (CM), and facility management support tasks and functions for designated sites and facilities within the 88th

Regional Support Command (RSC), Chicago Region. Work shall be performed to the standards in this contract, the NFPA, and all other applicable codes and regulations to ensure full facilities operability. The award for services under this Performance Work Statement (PWS) shall be limited to the services identified in the contract line items awarded in the task order and its modifications. Certain CM requirements may be subject to authorization via Service Orders as further delineated within this PWS. In the event of a conflict between this paragraph and any other term or provision of the scope of work, this paragraph shall prevail.

1.1. FORCE STRUCTURE. This task order will focus on the PM and CM services, including certain related facility management services, at sites located within Chicago region of the 88th

RSC. The Chicago region includes 15 sites in portions of 2 states (Southern Wisconsin and

Norther Illinois) and a total of 51 buildings. Specific location details can be seen in TE-1 List of

Sites and Facilities with Summation.

1.2. FACILITIES TO BE MAINTAINED. Facilities to be maintained are identified in

Technical Exhibit TE-1, List of Sites and Facilities with Summation. The FFP shall be inclusive of all PM and CM activities and related services as described and further delineated in this PWS.

1.3. EQUIPMENT TO BE MAINTAINED. Equipment to be maintained is identified by site, included as Technical Exhibit TE-2, RPIE Real Property Installed Equipment) Inventory/PM

Requirements with Summation. Preventative maintenance requirements for all designated equipment are also indicated in TE-2. The contractor shall include the cost of preventative maintenance for any equipment as indicated in these three Technical Exhibits as part of the FFP portion of the task order. The FFP cost for PM of each equipment type should be presented for the following particular schedule arrangements: full PM; deferral of monthly; and deferral of monthly and quarterly. The Contractor shall also provide for Corrective Maintenance of these devices and connected apparatus, subject to certain provisions as further delineated in this PWS.

During the course of the contract period, the Government may routinely request deletions and additions of equipment to or from the original contract equipment list, and it shall be incumbent on the Contractor to arrange for equitable modifications to the contract equipment list to provide for PM and CM services on such equipment. The Government may replace, renovate, update, or install new equipment at Government expense and by means not associated with this task order, and the Contractor shall arrange for equitable modifications to adjust for any changes in the level of PM and CM effort that the Government requests to be provided by the Contractor. Inherent to the FFP management services of this contract, the Contractor shall cooperate with and assist the

Government in relaying CM requests for equipment that is under coverage by other vendors, such as equipment under manufacturer warranty agreements. The term ‘repair’, where used in this PWS, refers to ‘CM’.

Performance Work Statement BASEOPS PM/CM - Multisite

W912DY-18-C-XXXX 13 Jul 2017

1.4. TECHNICAL EXHIBITS. The following Technical Exhibits are included as part of this

PWS:

TE NUMBER TE TITLE_____________________________________

TE-1 List of Sites and Facilities with Summation

TE-2 RPIE Inventory/PM Requirements with Summation

TE-3 Government Points of Contact

TE-4 Required Submittals, Records and Reports

TE-5 Quality Assurance Surveillance Plan (QASP)

TE-6 Service Order Process

TE-7 Service Order Form

TE-8 Safety and Health Plan

TE-9 Maintenance Progress Report

TE-10 CM Work Request/Service Order Prioritization Examples

1.5. CONTRACTOR PERSONNEL. The contractor shall have knowledge of codes, standards, directives, and criteria governing the operation, maintenance and repair of designated facilities, including, military requirements, National Fire Protection Association (NFPA), Occupational

Safety and Health Administration (OSHA) and the Unified Facility Criteria (UFC), and other applicable federal, state, and local codes. The contractor shall remain abreast of any changes which impact any of the facilities covered under this contract, and shall notify, in writing, the KO, Facility Operations Specialist (FOS) and the Contracting Officer Representative (COR) when modifications are required to maintain code compliance.

1.5.1. Contractor Key Personnel. Key positions for this task order include a Project Manager and Contract Maintenance Manager (CMM). Requirements for this key position are as follows:

1.5.1.1. Project Manager. The contractor shall provide one (1) Project Manager for each task order, with overall responsibility for the execution and management of the maintenance services contract. Individual shall perform the duties of single point of contact and liaison between the Contracting Officer, Ordering Officer, and Contracting Officer Representative (COR) and the contractor. Project Manager shall possess a recognized four-year college degree in engineering, business management, or related field and/or 10 years relative experience. Project Manager shall have a minimum of 5 years of experience managing and supervising facility maintenance contracts. Project Manager shall possess a knowledge of codes and standards applicable to maintenance services associated with the contract. The Project Manager shall be capable of obtaining, and shall be responsible to utilize, a government-issued CAC card, in accordance with Par. 1.5.11.7.2.1.

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1.5.1.2. Contract Maintenance Manager (CMM). The contractor shall provide a minimum of one (1) CMM for the Chicago region. The CMM, and an alternate or alternates having authority to act for the CMM when absent, shall be designated in writing to the KO prior to the task order start date. The CMM or alternate shall have full authority to act for the contractor on all task order matters relating to daily operation of this task order. The CMM shall be capable of obtaining, and shall be responsible to utilize, a government-issued CAC card, in accordance with Par. 1.5.11.7.2.1

1.5.1.2.1. CMM Duty Hours. The CMM or alternate shall be on-site during normal duty hours, typically 0730 to 1630. After normal duty hours, the CMM or alternate shall respond promptly to the designated facility for situations requiring the Contractor’s presence on-site in accordance with

Section C-5 and, particularly, Pars. 5.4.4 - 5.4.7.

1.5.1.2.2. CMM Qualifications and Experience. The CMM shall be technically qualified in the field of Facilities Management and should have two (2) years’ experience in business occupancy facilities operations and maintenance and minimum, five (5) years servicing and/or renovating commercial buildings, including the supervision of a diversified work force responsible for operations, maintenance and repair of commercial building infrastructure systems. The CMM shall be familiar with the various codes and standards applicable to the O&M tasks covered by the performance work statement, NFPA, EPA, and OSHA codes and standards. The CMM and alternate shall be able to read, write, speak, and understand English.

1.5.1.2.3. CMM Absence. The CMM shall notify the COR of planned or unplanned absences of one workday or more. The CMM shall provide the name of the alternate/acting CMM who will be performing CMM duties during the absence.

1.5.1.2.4. CMM Reachable 24/7/365. The CMM or alternate shall be reachable, by the KO/OO or designee, on their company cell phone 24/7/365. Whenever the CMM or alternate is contacted by the KO/OO regarding directed response for an emergency situation, the CMM or alternate shall immediately provide guidance to contractor personnel and then contact the COR.

1.5.1.2.5. CMM Monthly Reporting. The CMM shall submit a monthly progress report to the

Government Project Manager. The monthly progress report shall document workload for the reporting month to include, at a minimum, corrective maintenance funding status, summaries of preventative maintenance and unscheduled work received and completed (work orders/service orders), contractor quality control statistics, a summary of safety incidents and safety training, an equipment downtime summary, customer satisfaction statistics and any other contractor comments regarding operational improvements/betterments, work delays, or other issues affecting contractor performance. The monthly progress report shall also address any other criteria identified by the

Quality Assurance Surveillance Program (QASP), provided as Technical Exhibit TE-5. Monthly reporting shall be in accordance with DD Form 1423 and submitted electronically in accordance with prescribed format. The Project Manager shall submit to the COR for acknowledgement prior to submittal to the Base Operations (BASEOPS) Project Manager, United States Army

Engineering Support Center, Huntsville (USAESCH). A fully signed monthly progress report is due to the USAESCH BASEOPS Project Manager no later than 10 calendar days after the reporting month.

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1.5.2. Background Checks and Employee Access to Army-Controlled Facilities. The

Contractor shall have a law enforcement background check completed for all employees who will be entering Army-controlled installations or facilities prior to employment. The law enforcement background check shall include any information entered into National Crime

Information Center (NCIC-3) database. Documentation of these checks shall be sent to the COR for each employee prior to them entering Army-controlled installations or facilities. The

Contractor shall ensure that its employees entering Army-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services. The Contractor shall return within two business days all issued U.S. Government

Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a Contractor employee no longer requires access to the installation or facility. The Contractor shall comply with all personnel identity verification procedures.

Employees must be accompanied by an authorized Government employee at all times while providing services in secure areas. During Force Protection Conditions (FPCON) Charlie and

Delta, services are discontinued and services shall resume when the FPCON level is reduced to level Bravo or lower. The Contractor shall provide to the COR, seven (7) days in advance of an on-site work event, the names and Social Security numbers (or equivalent identification numbers for non-U. S. citizens) of all employees who will be entering Army-controlled installations or facilities. The contractor shall not employ any individual whose background indicates an unacceptable threat to life, health and safety of staff, visitors and/or government property. The contractor shall not employ any person for work on this task order if such person is identified to the contractor by the KO as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and reserve center and its population. The Government reserves the right to deny contractor personnel access to the facility/installation.

1.5.3. Reading and Understanding Operating Instructions. Operators of any equipment or vehicles shall be able to read and understand the signs, signals, and operating instructions in use in accordance with EM 385-1-1. Where reading, understanding, and discussing safety and environmental warnings are an integral part of contractor personnel’s duties, those personnel shall be able to understand, read, write, and speak English.

1.5.4. Physical Qualifications. All contractor personnel shall be physically, medically qualified for performing the duties to which they are assigned. The contractor, in accordance with safety manual EM 385-1-1, shall consider, at a minimum, personnel strength, endurance, agility, coordination, and visual and hearing acuity. Personnel shall meet the physical requirements for specific job tasks and hazards as required by the EM 385-1-1, the position, the job description, the contractor’s Activity Hazard Analysis (AHA), and applicable federal requirements.

1.5.5. Communications. The contractor shall ensure that all contractor personnel maintain open and professional communications with members of the 88th RSC and USACE.

1.5.6. Appearance and Identification. Contractor personnel shall present a neat appearance and be easily recognized as contractor personnel. The Contractor shall also ensure its personnel are dressed appropriately for the functions they perform, including shirts, pants, shoes, socks, and

Performance Work Statement BASEOPS PM/CM - Multisite

W912DY-18-C-XXXX 13 Jul 2017 personal safety clothing and equipment (Contractor uniforms are not required). It is suggested the

Contractor design, and encourage its personnel to wear, work shirts, jackets, or coats that display the Contractor’s corporate logo. The contractor shall provide each employee with an identification badge that includes the employee's name, employee's photograph, and name of the contractor.

Identification shall be available and visible at the times of employment and shall be worn or attached to the outer garment. The appearance of Contractor personnel shall not reflect discredit upon this installation or the Department of the Army (DA). Contractor personnel shall begin each day with clean garments and free of body odor, fingernails shall be clean and free of dirt, and hair must be neatly combed. Jewelry must be kept to a minimum. At no time should jewelry be worn that creates a safety/OSHA risk.

1.5.7. Licensing, Qualifications and Experience Requirements. The contractor shall provide personnel that meet the following requirements:

1.5.7.1. Licensing Requirements. The contractor shall comply with all state licensing requirements of the state where the designated facility is located for the work being performed under this contract. Personnel performing major repair that interfaces with the reserve center’s utility systems shall have the following licenses when the Government determines that the work being performed requires such licensing:

1.5.7.1.1. Personnel designated to repair and test back flow prevention devices shall be certified in accordance with the state licensing requirements of the state where the designated facility is located for the work being performed.

1.5.7.1.2. Personnel handling refrigerants shall be certified in accordance with the EPA 608 refrigerant rules as specified in the Clean Air Act.

1.5.7.2. Qualification & Experience Requirements. The contractor is responsible for ensuring all personnel have the required qualifications and, if applicable, have the required current and valid professional certifications and licenses in compliance with federal, state, local requirements, ordinances, laws, or other requirements imposed by state agencies, courts or localities.

Journeymen, craftsmen, and trades persons shall have a minimum of three (3) years’ experience in commercial facilities. All journeymen, craftsmen, and trade staff hired by the contractor, including subcontractors, shall meet all qualification requirements required by their position within six (6) months of hire. During these hiring transition periods, the contractor is not relieved of complying with the licensing and certification requirements of the task order. The contractor shall ensure all certificates, licenses, permits and bonds are kept current throughout this task order.

Associated expenses shall be borne by the contractor. Copies of all applicable certificates, licenses, permits and bonds shall be maintained on site and made available to the COR immediately upon request. Associated expenses shall be borne by the contractor.

1.5.7.2.1. Electrical Work. Any personnel performing work on electrical systems shall be qualified persons as defined by NFPA 70 and 70E.

1.5.7.2.2. Fire Alarm/Detection Systems. Any personnel performing work on fire alarm or suppression systems shall be shall be NICET Level 2 (or 3 per UFC) Certified.

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1.5.7.2.3. Energy Management System Qualifications. Any personnel operating, monitoring, repairing, or modifying any part of the Building Automation Systems (BAS) shall be OEM qualified and trained. Annual manufacturer training and current certification are considered a betterment to the Government.

1.5.7.2.4. HVAC Systems. Any personnel performing work on HVAC systems shall be certified by a nationally recognized HVAC certification program (i.e., North American Technician

Excellence (NATE) certification or ESCO Institute HVAC Excellence Professional Level

Technician Certification.

1.5.7.2.5. For those trades not specifically cited, appropriate qualifications shall be demonstrated by any of the following:

* Journeyman card for respective trade provided through a recognized apprentice program, State certification;

* Current or expired state contractor's license for the respective trade;

* Evidence of passing the International Code Council (ICC) national journeyman or master certification exam (i.e., electrician, HVAC mechanic, plumber);

* Nationally recognized certification program; or

* Documented military journeyman level or higher experience in the respective trade, as identified on a DD214.

1.5.7.3. Subcontractors. Subcontractors used to perform maintenance, repair and inspection tasks on facilities, systems, or equipment, including, but not limited to, elevators, boilers, chillers, fire alarm/suppression systems, electrical substations, and rooftop air handling units, shall be qualified, certified and licensed to perform that work.

1.5.8. Employment Restrictions. The contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest or the appearance of a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of Defense, either military or civilian, unless such persons seek and receive approval according to DOD Directive 5500.7, Joint Ethics

Regulations (JER).

1.5.9. Minimum Staffing. The contractor shall be responsible to determine and maintain minimum staffing levels that will be sufficient to meet all contract performance requirements at all times, including for normal duty hours as well as after-hours/on-call demand periods. The contractor shall schedule and perform all routine work during the sites’ normal duty hours, unless a special exception may be authorized on an as-requested basis (no blanket requests). Contractor is typically expected to dispatch levels of staffing for each task sufficient to complete the work expeditiously, without unnecessary disruptions to facility operations, ongoing activities, or need for unusual oversight.

1.5.10. Reserved.

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1.5.11. Security Requirements. Contractor personnel or any representative of the contractor entering the reserve center shall abide by all security regulations and shall be subject to security checks. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.11.1. Site Access and Identification Requirements. The contractor shall ensure each employee obtains the required identification items as applicable for access of contractor personnel, privately owned vehicles and contractor owned/leased vehicles. The contractor personnel and any of their approved subcontractors entering any military installation shall abide by all security regulations and shall be subject to security checks enacted by the Department of Defense. The contractor is responsible for ensuring any prior approval documentation is completed to facilitate access to sites and ensure no delay of work due to access issues.

1.5.11.2. Contractor vehicles. Contractor personnel operating motor vehicles used in performance of this contract shall have a valid state operator’s license and shall operate all motor vehicles in accordance with policies and procedures established by the reserve center. The contractor’s vehicles shall have an identification tag clearly visible while on site.

1.5.11.3. Reserved.

1.5.11.4. Reserve Center-Provided Identification Badges. The reserve center may issue a site-specific identification badge to the contractor and subcontract personnel. Badges shall be worn or attached above the waist on the outer garment while on 88th RSC facilities and grounds.

1.5.11.5. Contractor-Provided Identification Badges. The contractor shall provide each employee with a Company identification badge that includes the employee's name, employee's photograph, and name of the contractor. The prime Contractor will be responsible for company badges being provided to employees of all subcontractors’ employees. Identification badge shall be available at the time of employment. Badges shall be worn or attached above the waist on the outer garment while on 88th RSC facilities and grounds.

1.5.11.6. Listing of Employees. The contractor shall maintain a current listing of employees.

The list shall include employee names, position title, and normally assigned shift. This list shall be validated by the contractor and provided to the COR at the start of the task order. An updated listing shall be provided within one (1) day upon change of employees.

1.5.11.7. Antiterrorism (AT) and Operations Security (OPSEC).

1.5.11.7.1. AT Level 1 Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not

Performance Work Statement BASEOPS PM/CM - Multisite

W912DY-18-C-XXXX 13 Jul 2017 assigned, within 60 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

1.5.11.7.2. Access, General Protection, and Security Policy and Procedures. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security

Office. Contractor workforce must comply with all personal identity verification requirements

(FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by

DOD, HQDA and/or local policy. The Contractor shall ensure that their employees entering Army-controlled installations or facilities have obtained access badges and passes in accordance with facility regulations, and that these badges and passes are obtained in advance, so as not to delay the accomplishment of contracted services. The Contractor shall return within two business days all issued U. S. Government Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a Contractor employee no longer requires access to the installation or facility. Employees must be accompanied by an authorized Government employee at all times while providing services in secure areas. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. During Force Protection Conditions (FPCON) Charlie and Delta, services are discontinued and all contractor access to the site is suspended. Services will resume when the FPCON level is reduced to level Bravo or lower.

1.5.11.7.2.1. For Contractors Requiring Common Access Card (CAC). The Government may require some Contractor staff, depending on responsibilities and locations, to use a government-issued CAC. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using

DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. The Contractor shall return within two business days all issued U. S. Government Common Access Cards to the COR when the contract is completed or when a Contractor employee no longer requires access to the installation or facility.

1.5.11.7.2.2. For Contractors that Do Not Require CAC, But Require Access to a DoD

Facility or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate

Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-

05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

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1.5.11.7.3. iWatch Training. The contractor and all associated subcontractor employees shall brief all employees on the local iWATCH program (training standards are provided by COR). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and with 30 calendar days of new employees commencing performance with the results reported to the COR not later than 5 calendar days after contract award.

1.5.11.7.4. OPSEC Training. Per Army Regulation 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of reporting for duty and annually thereafter.

1.5.12. Training. The contractor shall provide both general and specific personnel training as set forth in this task order. Contractor personnel shall also participate in site-provided training.

Specific requirements are as follows:

1.5.12.2. Contractor-Provided Training. Contractor shall provide all training required by federal, state, and local laws and directives, as well as meet regulatory agencies. These regulatory agencies include, but are not limited to, NFPA, OSHA, and the EPA. Additionally, the contractor shall provide ongoing training for employees to ensure the highest level of service and code compliance. The contractor shall ensure that employees obtain training necessary to maintain skilled trade licenses and manufacture training updates on building animation systems, OSHA

Hazards training. Copies of all applicable training certificates or completion reports shall be maintained on site and made available to the COR immediately upon request.

1.5.13. Reporting of Contractor Wage Rates for Unscheduled Work. Consistent with all other contract terms, all SCA, DBA, and professional wage rates in effect at the time of the award of the task order, and any awarded options, shall be held firm for the specified performance period. This includes labor costs for all scheduled/preventative and unscheduled/corrective work, and any optional services, regardless of when funds are applied to the task order. Within 10 work days of the initial task order award, and award of any subsequent optional performance period, the contractor shall provide an excel spreadsheet constructing the loaded wage rate for all regular and overtime hours for each SCA, DBA, CBA and professional category anticipated during the specified performance period.

1.6. Reserved.

1.7. SAFETY. The contractor shall maintain a safe working environment to prevent accidents and preserve the life and health of contractor personnel and government personnel. The contractor shall instruct employees in appropriate measures as specified by the applicable provisions of the

Occupational Safety and Health Act, 1970, PL 91-596 (84 Stat 1590).

1.7.1. Safety Compliance Requirements. The contractor shall execute all work IAW the latest version of Safety Manual EM 385-1-1 and Technical Exhibit TE-8 entitled ‘Safety and Health

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Plan’. This FFP Contract includes a special ‘Safety and Health Officer Variance’ to EM 385-1-

1, as detailed in TE-8, that provides for some specific types of field delegation of safety oversight.

As detailed by instructions on this form, Draft Abbreviated Accident Prevention Plans (AAPP template provided by the Safety Office) and draft Accident Prevention Plans (APP, IAW EM 385-

1-1) shall be submitted electronically for review and acceptance. Upon acceptance by the HNC

Safety Office, the contractor shall submit final safety plans by CD/DVD media only, including tracking submittal via Form 4025 through QCS/RMS. The contractor's AAPP shall be submitted and accepted by the HNC Safety Office prior to starting any survey activities at the site. Similarly, the contractor's APP shall be submitted and accepted by the HNC Safety Office prior to starting any work activities at the site. The APP shall include an Activity Hazard Analysis (AHA) for all activities required by the contract.

1.7.1.1. Site Safety and Health Officer. The contractor shall employ a minimum of one

Competent Person for each project Task Order/service order to function as the Site Safety and

Health Officer (SSHO) for all worksites under the task order. The SSHO shall be a direct hire employee of the prime contractor. Technical Exhibit TE-8 Safety and Health Plan provides for some specific types of field delegation of safety oversight. Alternate SSHOs are approved at the discretion of the USAESCH Safety Office and are not required to be a direct hire employee of the prime. The Contractor shall declare on the APP and demonstrate, through training documentation maintained at the site, that the SSHO meets the requirements of EM 385-1-1, 01.A.17. The SSHO or appropriate designee is required to be onsite at all times during the performance of work. The duties of the SSHO may be fulfilled as an additional job site responsibility (dual hat) by another

Competent Person who is not the Supervisor; however, these collateral duties shall not overcome, inhibit or restrict the effective administration of the Safety and Health Program. Moreover, the functions and roles of the SSHO shall be a singular, full-time responsibility (no other collateral duties) during high hazard activities to include, but not limited to: crane operations, excavations greater than 5-feet, confined space entry, and electrical work to include LOTO in accordance with the AHA as prepared per the accepted APP. Contractor must demonstrate that this employee’s non-safety duties are transferred to another when full-time SSHO responsibilities are warranted per the risk activities. The SSHO must be at the location of the high hazard activities while they are being conducted.

1.7.1.2. Accident Reporting. The contractor shall follow all accident reporting requirements.

This paragraph applies to contracts and purchase orders that require the contractor to comply with

EM 385-1-1 (e.g., contracts that include the Accident Prevention clause at FAR 52.236-13 and/or other safety provisions). EM 385-1-1 and its changes are available at http://usace.army.mil/ceso/pages/em385-1-1.aspx (at the HQ homepage, select Safety and

Occupational Health and then select Changes to EM). The contractor shall be responsible for complying with the current edition and all changes posted on the web as of the effective date of this solicitation.

1.7.1.3. Monthly Work Related Injuries. The contractor shall submit a monthly record at the contract level of Work-Related Injuries/Illnesses and Exposure, not later than the seventh (7th) of each month. This report shall include all man-hours of exposure at the work site and indicate any accidents as per EM 385-1-1.

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1.7.1.4. Exposures and Lost Workday Requirement. The contractor shall follow all Exposure

Hours and Lost Workday Reporting as per contract requirements.

1.8. QUALITY CONTROL (QC). The contractor shall establish and maintain a QC program that ensures that all requirements of the contract are met as specified.

1.8.1. Quality Control Plan. The contractor shall provide a Quality Control Plan (QCP) to the USAESCH BASEOPS Project Manager and the COR, as a submittal for approval, in accordance with the requirements of this task order and the schedule provided in Technical Exhibit

TE-4, Required Submittals, Records, and Reports. The QCP shall ensure that all work is furnished to the government in a first-class, workmanlike condition and in accordance with prevailing industry standards. A copy of the QCP shall be maintained on-site by the contractor. Updates shall be provided to the KO and COR for review and approval as they occur. The QCP shall include, as a minimum, the following (1.8.1.1 – 1.8.1.11):

1.8.1.1. All key personnel of the contractor's organization shall be identified with their level of authority clearly defined, including an organization chart.

1.8.1.2. The contractor’s quality control inspection system describing all general and specific tasks included in the contract scope of work. The QC inspection system shall describe and specify tasks or areas to be inspected on a scheduled or unscheduled basis, and the manner in which inspections are to be conducted. The QC inspection system shall also address major repairs and/or minor construction, emergency maintenance, corrective maintenance and preventative maintenance individually. The Contractor as a minimum shall provide for ‘before and after’ photographic documentation, as may be feasible and sufficient, that validates the accomplishment of all CM actions authorized via a Service Order.

1.8.1.3. The QCP shall identify names of firms or individuals tasked to perform inspections and other quality control responsibilities, the extent of their authority, and an organization chart indicating the individual’s position and reporting chain. The QCP shall also identify which trades the identified firms or individuals are qualified to evaluate.

1.8.1.4. The QCP shall identify proposed test methods and qualified testing laboratories to be used. Tests shall include testing of chemical treatment at boilers, chillers, cooling towers and booster hot water systems.

1.8.1.5. The QCP shall identify the contractor’s methods and procedures for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The QCP shall also identify the contractor’s procedures for notifying the COR of scheduled inspections or tests so that the Government may have a government representative present to observe the contractor inspections and tests, or to schedule separate inspections, if so desired. Note that the intent of government observations or the scheduling of separate inspections will be to determine the accuracy and completeness of the contractor's quality control inspections.

1.8.1.6. The QCP shall identify the contractor’s methods and procedures for documenting and ensuring quality control operations of both prime and any subcontractor work, including

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W912DY-18-C-XXXX 13 Jul 2017 inspection and testing.

1.8.1.7. The QCP shall incorporate the following inspection frequencies: QC inspections must occur within three (3) workdays of the work completion by the mechanic for preventative maintenance or within five (5) workdays of completion for corrective maintenance. It is the responsibility of the Contractor, as a minimum, to achieve the following QC testing frequency levels for all facilities: 10% of unscheduled maintenance, 20% of scheduled maintenance performed, and 100% of emergencies shall be inspected.

1.8.1.8. The QCP shall be constructed in such a manner that each functional area plan may be extracted and used for that function only and not contain information extraneous to that function.

1.8.1.9. The QCP shall address the contractor’s methods and procedures for documenting the quality control program, what records and files will be maintained, and how they will be updated.

The contractor’s quality control inspection program records shall be made available to the COR upon request.

1.8.1.10. The QCP shall address what quality control data will be reported to the COR and the

KO. The QCP shall address how this data will be reported in the Monthly Progress Report. Refer to PWS Paragraph 1.5.1.2.5.

1.8.1.11. Acceptability: The contractor shall provide, as a minimum, a quality of service consistent with best practices to achieve more cost-effective reliability through the implementation of better operations and maintenance practices. The contractor’s work and any services performed shall be accepted only when in full compliance with the clause entitled "INSPECTION OF

CONSTRUCTION" or “INSPECTION OF SERVICES – FIXED PRICE” as applicable. For purposes of acceptance, contractor's QC program will be considered as work or service and shall be subject to acceptance throughout the terms of the contract, to include any extensions of contract term. The contractor shall notify the KO, in writing, of any proposed change to the QC program.

No change shall be implemented prior to review by the KO.

1.8.2. Quality Control Plan Training. The contractor shall establish and document a training program for contractor personnel in the QCP. All training records shall be provided to the COR upon request.

1.9. QUALITY ASSURANCE (QA). According to the Inspection of Services-Fixed Price clause, FAR 52.246-4, Section E of the contract, the Government shall evaluate the contractor's performance under this contract.

1.9.1. Performance Evaluation Meetings. The KO or COR may require the CMM to meet with the KO, COR, FC and/or other government personnel as deemed necessary. The contractor may request a meeting with the KO or COR when he or she believes such a meeting is necessary.

1.9.2. Quality Assurance Surveillance Plan (QASP). The Government will conduct surveillance based on the QASP provided in Technical Exhibit TE-5.

Performance Work Statement BASEOPS PM/CM - Multisite

W912DY-18-C-XXXX 13 Jul 2017

1.10. PHYSICAL SECURITY. The contractor shall safeguard all government property provided for contractor use. At the close of each work period, vehicles, facilities, support equipment, and materials shall be secured. The contractor shall designate a custodian and alternate for the accounting of government-furnished facilities and equipment.

1.10.1. Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. Where the text refers to “keys”, it shall be understood to refer to keys, electronic access cards or other access methods. The contractor shall not duplicate any keys issued by the Government. The contractor shall be provided keys or allowed access to all buildings and rooms requiring services. The Government may choose to accompany contractor personnel, without prior notice, when working in restricted or controlled areas. Keys shall be issued via the

FC or a site key-master. Keys provided to the contractor shall not be removed from the premises

(with the exception of the CMM and selected supervisors). All keys not issued for the day shall be retained in a designated and locked key box. The CMM shall be issued all keys, may distribute the keys, and shall be responsible for all keys.

1.10.1.1. Unauthorized Uses. The contractor is prohibited from issuing government keys to unauthorized individuals. The contractor shall not open locked rooms or secured areas to permit entrance of persons other than contractor employees performing assigned duties or other authorized personnel, unless directed by the COR or FC. The contractor shall ensure that contractor personnel who no longer require access to locked areas turn-in issued keys. The FC and COR and his/her designated representative(s) shall have access to any government-owned property under the control of the contractor. All rooms or areas required to be locked shall not be left unattended during duty performance and shall be re-locked by contractor personnel after completion of duties. The contractor shall prohibit the use of keys issued by the Government by any persons other than contractor personnel or subcontractors.

1.10.1.2. Lost, Stolen or Duplicated Keys. The contractor shall immediately report any occurrence of lost, stolen or unauthorized duplication of keys to the COR and FC. The contractor shall provide the COR a written report, within 24 hours of notification, providing all details of lost/stolen/duplicated key occurrences. In the event that a non-master key is lost, or that unauthorized duplicates are suspected to have been made, all locks and keys for the system that the key unlocks shall be replaced or re-keyed, upon direction from the COR. The costs for replacement of keys and or re-keying shall be at the contractor’s expense. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced, and the total costs shall be borne by the contractor. The contractor shall be responsible for the replacement of any keys which their personnel lose. In some cases, lock cylinders may have to be replaced by the contractor if the key lost represents a security risk to the organization.

1.10.2. Lock Combinations. The contractor shall control contractor employee access to government provided lock combinations to preclude unauthorized entry.

1.10.3. Controlled Forms. If controlled forms are required for use, the contractor shall control access to these forms.

Performance Work Statement BASEOPS PM/CM - Multisite

W912DY-18-C-XXXX 13 Jul 2017

1.11. HOURS OF OPERATION. The contractor shall perform the services required under this task order primarily during the normal duty hours Monday through Friday, excluding federal holidays.

1.12. WORK RESTRICTIONS. There may be mission situations that require the contractor to work other than normal duty hours and during holidays. Examples of these situations are military exercises, contingency operations, or weather emergencies. When access to a work areas conflicts with a reserve center mission requirement, work shall be rescheduled to another time during normal duty hours to minimize the disruption. If rescheduled work must be completed outside of normal duty hours then it shall be initiated via service order.

1.12.1. Support from Other Service Providers. Other service providers, if requested by the reserve center, may respond to emergencies in order to preserve life or minimize damage to government property. The Contractor shall coordinate their contractual activities with such authorized parties.

1.13. CONSERVATION OF UTILITIES. The contractor shall ensure employees practice utilities conservation. The contractor shall operate under conditions that prevent the waste of utilities to include, but are not limited to, the following:

Turn off water faucets or valves when not in use (for prolonged periods)

Turn off lights when not in use (unoccupied areas)

Report and repair all types of water/liquid leaks and drips

Report and repair ripped, torn or missing insulation

Support reserve center energy conservation initiatives and programs

1.14. ENVIRONMENTAL COMPLIANCE.

1.14.1. Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, Army regulations, and requirements regarding environmental protection. The contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community and minimize then eliminate the risk of environmental pollution. The contractor shall comply with the installation and/or the reserve center Hazardous Waste Management Plan, as applicable.

1.14.2. Contractor Use of Hazardous Materials. The contractor shall ensure appropriate coordination in the purchase, use, handling, transporting, storage, and disposal of all hazardous materials and wastes. Coordination shall be made with the appropriate agency, and/or installation activity (i.e., DPW). Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations, and requirements regarding environmental protection. The contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community and minimize/eliminate the risk of environmental pollution.

1.14.2.1. Hazardous Materials Approval. The contractor shall maintain a hazardous materials

Performance Work Statement BASEOPS PM/CM - Multisite

W912DY-18-C-XXXX 13 Jul 2017 inventory in accordance with Army Policy and regulatory requirements. The contractor shall submit to the COR an inventory of all hazardous materials intended for use during the course of work, along with Material Safety Data Sheets (MSDSs) for each hazardous material. This submittal shall be made to the COR for approval prior to bringing a hazardous material onto the installation or 88th RSC grounds. All chemicals must have a current MSDS on file at the job site.

1.14.3. Hazard Communication Program. The contractor shall be responsible for implementing a Hazard Communication Program for all contractor employees IAW OSHA requirements or other local and state regulations.

1.14.4. Notification of Environmental Spills. If the contractor spills or releases any substance listed in 40 CFR 302 into the environment, the contractor shall immediately report the incident to the COR. The contractor shall be liable for containment and environmental clean-up of the spill or release of such substance. As applicable, spill response, reporting and cleanup shall be performed IAW the installation Spill Prevention and Response Plan, the installation and reserve center’s Hazardous Waste Management Plan, and with federal, state and local laws.

1.14.5. Hazardous Substance Abatement. Abatement of hazardous substances shall be conducted in accordance with the Installation Hazardous Waste Management Plan, as applicable.

The Government will apprise the contractor regarding any known or suspected locations/types of asbestos containing materials (ACM), lead-based paint and other potentially hazardous substances such as PCB that may be encountered during work accomplishment. If such substances are unexpectedly encountered or could be contacted during the process of doing a job, the work shall be stopped immediately, and the CMM shall notify the COR and KO of the situation, and abatement procedures shall be accomplished before the job is resumed. The installation shall separately provide for abatement services if services are available in-house (through the DPW, if applicable) or through existing base contracts. If possible, an alternate plan for accomplishing the original work objectives may be pursued that avoids the hazardous materials, with commensurate price adjustment of any existing Service Order.

1.14.6. Ozone Depleting Substances (ODS). The contractor shall not use any products containing

Class I Ozone Depleting Substances in the performance of this contract.

1.15. FIRE & SECURITY POLICE. The contractor shall follow local fire prevention and security procedures and regulations. The contractor shall post and maintain the telephone numbers of the Security Police and Fire Department for easy access by employees. Burning of any material is prohibited without a burn permit. The contractor shall acquire a burn permit from the installation

Fire Department…