W912DW19Q0026_CUSTODIAL_SVS_AMENDMENT_0005.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

1. Correct reference from Part 7 to Part 6 in Pricing Schedule CLIN descriptions under CLINS 0004, 1004, 2004, 3004, 4004.

2. Incorporate a revised QASP (Quality Assurance Surveillance Plan)

3. Extend due date for submission of quotes from 10 May to 14 May NLT 2:00 p.m. local time.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 2

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 09-May-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W912DW19Q0026

X 9B. DATED (SEE ITEM 11)

12-Apr-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

09-May-2019

CODE

USA ENGINEER DISTRICT, SEATTLE

ATTN: CENWS-CT

4735 EAST MARGINAL WAY SOUTH, BLDG. 1202

SEATTLE WA 98134-2388

W912DW 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912DW19Q0026

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

The following items are applicable to this modification:

The purpose of Amendment 0005 to RFQ W912DW19Q0026 for project entitled, “Custodial Services, Chief Joseph Dam, Bridgeport, Washington” is for the following:

1. To incorporate revised a pricing schedule dated 9 May 2019 that corrects the references within the CLIN description for CLINS 0004, 1004, 2004, 3004, & 4004 from Part 7 to Part 6.

2. To incorporate a revised Quality Assurance Surveillance Plan (QASP) dated 9 May 2019 that corrects the reference under Part 4 (Performance Standards) from Parts 6.2 & 7.2 to Parts 6 & 7.

3. To extend the due date for quote submission from 10 May 2019 2:00 p.m. local time to 14 May 2019 2:00 p.m. local time.

All other terms and conditions under this RFQ solicitation remains unchanged.

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 52 Week

OFFICE BUILDING 2X WEEK BASIC

Custodial Services for office buildings for two times per week per standards listed in Part 6 of the Performance Work Statement (PWS)."

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 12 Months

OFFICE BUILDING 1X MONTH

Custodial Services for office buildings for one time per month services per standards listed in Part 6 of the Performance Work Statement (PWS).

NET AMT

ITEM

NO

SUPPLIES/SERVICE QUANTITY UNIT UNIT PRICE AMOUNT

0003 2 Each

OFFICE BUILDING 2X PER YEAR

Custodial Services for office buildings for two times per year per standards listed in Part 6 of the Performance Work Statement (PWS)."

FOB: Destination

FFP

NET AMT

W 912DW19Q0026 AMENDMENT 0005 9 MAY 2019

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0004 1 Job

EMERGENCY CLEANING SVS

Office Buildings Additional/Emergency Cleaning Services as needed per standards listed in Part 7 Part 6 of the Performance Work Statement (PWS). Not to Exceed (NTE) $5,000. Proposed hourly rate $________. (Contractor to complete)

NET AMOUNT

0005 30 Week

REC TOILETS OFF-SEASON

Custodial Services for recreational area Vault Toilets during the Off-Season (3x per week) per standards listed in Part 7 of the Performance Work Statement (PWS).

0006 22 Week

REC TOILETS PEAK-SEASON

Custodial Services for recreational area Vault Toilets during the Peak-Season (4x per week) per standards listed in Part 7 of the Performance Work Statement (PWS).

0007 30 Week

REC LOCATIONS OFF-SEASON 3X WEEKLY

Janitorial Services for recreational sites, Spillways w/Restroom, Fishing Area, Information Rest Area w/Restroom during the Off-Season (3x per week) per standards in Part 7 of the Performance Work Statement (PWS).

0008 22 Week

REC LOCATIONS PEAK-SEASON 4X WEEKLY

Janitorial Services for recreational sites, Spillways w/Restroom, Fishing Area, Information Rest Area w/Restroom during the Peak-Season (4x per week) per standards in Part 7 the Performance Work Statement (PWS).

NET AMOUNT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0009 1 Job

REC AREA EMERGENCY CLEANING

Additional/Emergency cleaning for recreational sites per standards in Part 7 of the Performance Work Statement (PWS). Not to Exceed (NTE) $5,000.

Proposed hourly rate $________. (Contractor to complete)

NET AMOUNT

TOTAL BASE CLINS $______________

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 52 Week

OPTION OFFICE BUILDING 2X PER WEEK BASIC

Custodial Services for office buildings for two times per week basic services per standards listed in Part 6 of the Performance Work Statement (PWS).

NET AMOUNT

W912DW19Q0026 CUSTODIAL SVS, CHIEF JOSEPH DAM, AMENDMENT 0005

9 MAY 2019

1002 12 Months

OPTION OFFICE BUILDING 1X PER MONTH SVS

Custodial Services for office buildings for one time per month services per standards listed in Part 6 of the Performance Work Statement (PWS).

1003 2 Each

OPTION OFFICE BUILDING 2X PER YR SVS

Custodial Services for office buildings for two times per year services per standards listed in Part 6 of the Performance Work Statement (PWS).

1004 1 Job

OPTION EMERGENCY CLEANING SVS

Office Buildings Additional/Emergency Cleaning Services as needed per standards listed in Part 7 Part 6 of the Performance Work Statement (PWS). Not to exceed (NTE) $5,000.Proposed hourly rate $________. (Contractor to complete)

1005 30 Week

OPTION REC TOILETS OFF-SEASON

1006 22 Week

OPTION REC TOILETS PEAK-SEASON

1007 30 Week

OPTION REC LOCATION OFF-SEASON 3X WEEKLY

Janitorial Services for recreational sites, Spillways w/Restroom, Fishing Area, 1008 22 Week

OPTION REC LOCATION PEAK- SEASON

Janitorial Services for recreational sites, Spillways w/Restroom, Fishing Area, Information Rest Area w/Restroom during the Peak-Season (4x per week) per

1009 1 Job

OPTION REC AREA EMERGENCY CLEANING

Additional/Emergency cleaning for recreational sites per standards in Part 7 of the Performance Work Statement (PWS). Not to Exceed (NTE) $5,000.Proposed hourly rate $________. (Contractor to complete)

TOTAL OPTION ONE CLINS $ _____________

2001 52 Week

OPTION OFFICE BUILDING 2X PER WK BASIC

Custodial Services for office buildings for two times per week basic services per

2002 12 Months

OPTION OFFICE BUILDING 1X PER MONTH

2003 2 Each

OPTION OFFICE BUILDING 2X PER YEAR

2004 1 Job

OPTION EMERGENCY CLEANING SVS

Office Buildings Additional/Emergency Cleaning Services as needed per standards listed in Part 7Part 6 of the Performance Work Statement (PWS).Not to Exceed (NTE) $5,000.Proposed hourly rate $________. (Contractor to complete)

2005 30 Week

OPTION REC TOILETS OFF-SEASON

Custodial Services for recreational area Vault Toilets during the Off-Season (3x per week) per standards listed in Part 7 of the Performance Work Statement

(PWS).

2006 22 Week

OPTION REC TOILETS - PEAK-SEASON

2007 30 Week

OPTION REC LOCATIONS OFF-SEASON

Janitorial Services for recreational sites, Spillways w/Restroom, Fishing Area, 2008 22 Week

OPTION REC LOCATIONS PEAK-SEASON

Janitorial Services for recreational sites, Spillways w/Restroom, Fishing Area, 2009 1 Job

OPTION EMERGENCY CLEANING SVS

Emergency cleaning for recreational sites per standards in Part 7 of the Performance Work Statement (PWS).Not to exceed (NTE) $5,000.Proposed hourly rate $________. (Contractor to complete)

TOTAL OPTION TWO CLINS $ ___________

3001 52 Week

OPTION OFFICE BUILDING 2X WEEK BASIC

3002 12 Months

OPTION OFFICE BUILDING 1X MONTH

3003 2 Each

OPTION OFFICE BUILIDNG 2X YEAR

Custodial Services for office buildings for two times per year services per

3004 1 Job

OPTION EMERGENCY CLEANING SVS

Office Buildings Emergency Cleaning Services as needed per standards listed in Part 7 Part 6 of the Performance Work Statement (PWS).Not to exceed (NTE)

3005 30 Week

OPTION REC TOILETS OFF-SEASON

Custodial Services for recreational area Vault Toilets during the Off-Season(3x per

3006 22 Week

OPTION REC TOILETS PEAK-SEASON

3007 30 Week

OPTION REC SITES OFF-SEASON 3X WEEKLY

Janitorial Services for recreational sites, Spillways w/Restroom, Fishing Area, 3008 22 Week

OPTION REC SITES PEAK-SEASON 4X WEEKLY

Janitorial Services for recreational sites, Spillways w/Restroom, Fishing Area, 3009 1 Job

OPTION EMERGENCY CLEANING SVS

Emergency cleaning for recreational sites per standards in Part 7 of the Performance Work Statement (PWS). Not to exceed (NTE) $5,000. Proposed

TOTAL OPTION THREE CLINS $ _______________

4001 52 Week

OPTION OFFICE BUILDING 2X WEEK BASIC

4002 12 Months

OPTION OFFICE BUILDING 1X PER MONTH

4003 2 Each

OPTION OFFICE BUILDING SVS 2X YEAR

4004 1 Job

OPTION EMERGENCY CLEANING SVS

Office Buildings Emergency Cleaning Services as needed per standards listed in Part 7Part 6 of the Performance Work Statement (PWS). Not to exceed (NTE)

4005 30 Week

OPTION REC TOILETS - OFF-SEASON

4006 22 Week

OPTION REC TOILETS - PEAK-SEASON

4007 30 Week

OPTION REC SITES OFF-SEASON

Janitorial Services for recreational sites, Spillways w/Restroom, Fishing Area, 4008 22 Week

OPTION REC SITES - PEAK-SEASON

Janitorial Services for recreational sites, Spillways w/Restroom, Fishing Area, 4009 1 Job

OPTION REC SITE - EMERGENCY CLEANING SVS

Emergency cleaning for recreational sites per standards in Part 7 of the Performance Work Statement (PWS). Not to exceed (NTE) $5,000. Proposed

TOTAL AMOUNT OPTION FOUR CLINS $______________

TOTAL BASE CLINS $_____________

TOTAL OPTION ONE CLINS $_____________

TOTAL OPTION TWO CLINS $_____________

TOTAL OPTION THREE CLINS $_____________

TOTAL OPTION FOUR CLINS $_____________

GRAND TOTAL: $_______________

QUALITY ASSURANCE SURVEILLANCE PLAN

Chief Joseph Dam Janitorial Services

9 May 2019

Contract Number:

Contract Description: Services include but are not limited to: Basic Restroom Cleaning such as disinfecting toilets, floors, trash pickup and stocking supplies; Periodic Services that are more involved such as pressure washing surfaces; General Cleaning Service Hours which include emergency, special event cleaning services or extra cleaning of areas due to extended open seasons or use and Performance Records for work accomplished.

Contractor’s name: Chief Joseph Dam Janitorial Services (hereafter referred to as the contractor).

1. PURPOSE.

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

What will be monitored.

How monitoring will take place.

Who will conduct the monitoring.

How monitoring efforts and results will be documented.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the

QASP should recognize that unforeseen and uncontrollable situations may occur.

This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the

Government will coordinate changes with the contractor. Updates will ensure that the QASP remains a valid, useful, and enforceable document.

This QASP was developed to comply with the Federal Acquisition Regulation (FAR), Subpart 37.6, Performance

Based Acquisition and 46.4, Government Contract Quality Assurance. In addition, FAR, Subpart 46.103, Contracting Officer Responsibilities, states that agencies will develop quality assurance surveillance plans when acquiring services.

2. GOVERNMENT ROLES AND RESPONSIBILITIES.

The following personnel will oversee and coordinate surveillance activities.

Contracting Officer (KO) - The KO will ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and will safeguard the interests of the United States in the contractual relationship. The KO will also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The KO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Contract Specialist - The Contract Specialist acts as an acquisition consultant and serves as the liaison between the contractor and the KO.

Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and will assure proper Government surveillance of the contractor’s performance. The COR will keep a quality assurance file. At the conclusion of the contract or when requested by the KO, the COR will provide documentation to the KO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor will refer any changes they deem may affect contract price, terms, or conditions to the KO for action.

Quality Assurance Representative (QAR). The QAR is responsible for technical administration of the contract and will assure proper Government surveillance of the contractor’s performance pertaining to the recreational and vault toilets of the contract. The QAR is not empowered to make any contractual commitments or to authorize any contractual

Assigned COR: Amanda Sparks

Telephone: 509-686-2233

Email: amanda.j.sparks@usace.army.mil

Assigned QAR: Peggy Marcus Natural Resource Manager

Telephone: 509-686-3625

Email: Peggy.E.Marcus@usace.army.mil

3. CONTRACTOR REPRESENTATIVES: ( TO BE DETERMINED AT TIME OF CONTRACT AWARD)

The following employees of the contractor serve as the contractor’s Primary and Alternate Point of Contact for this contract. (Communication should occur with them during QASP development. It will help if they review the draft

QASP and accept the final version.>

a. Primary Point of Contact - <upon award, enter name>

Telephone: <enter number>

Email: <enter address>

b. Alternate Point of Contact - <upon award, enter name>

c. Other Contractor Personnel - <upon award, enter name or delete these lines if not applicable>

Title: <enter title>

4. PERFORMANCE STANDARDS.

QUALITY ASSURANCE SURVEILLANCE PLAN

Performance Objectives Performance Standards Quality Level Methods of Inspection and

Frequency

Recovery

The Contractor will conduct tasking within the janitorial

Performance Work

Statement (PWS).

Specific tasks are performed w/out causing programmatic delay to the

Government nor violating the schedule provided in parts 6.2 and 7.2 of the PWS.

Satisfactory Each category will be evaluated upon deliverable submissions according to the scope.

The contractor will develop a plan for recovery.

Marginal Inspections will be based upon Government evaluation reports, verified customer complaints, or 100% inspection method through the performance period.

Continuous review until performance is satisfactory or better. Elevate to higher level of contract management if actions fail to result in improvement.

Unsatisfactory If the acceptable scheduling level falls below satisfactory, payments may be affected, and/or a Cure Notice and/or

Show Cause letter may be issued which may result in contract termination. Insufficient

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

The Performance Requirements Summary Matrix (PRS), paragraph < Technical Exhibit 1 – Performance Requirements Summary; Page 20> in the Performance

Work Statement includes performance standards. The Government will use these standards to determine contractor performance and will compare contractor performance to the PRS thresholds.

5. METHODS OF QA SURVEILLANCE: Various methods exist to monitor performance. The COR will use the surveillance methods listed below in the administration of this QASP.

Regardless of the surveillance method, the COR will always contact the contractor's primary point of contact when a defect is identified and inform the point of contact of the specifics of the problem. The COR will be responsible for monitoring the contractor’s performance in meeting a specific performance standard.

100% INSPECTION. (Evaluates all outputs. Most applicable to small quantity, but highly important services. May be used where there are written deliverables and stringent requirements such as tasks required by law, safety, or security.)

RANDOM SAMPLING. (Designed to evaluate the outputs of the award requirement by randomly selecting and inspecting a statistically significant sample.

Highly recommended for large quantity repetitive activities with objective and measurable quality attributes.)

Surveillance results may be used as the basis for actions (to include payment deductions) against the contractor. In such cases, the Inspection of Services clause in the Contract becomes the basis for the KO’s actions.

RATINGS.

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given PRS standard. A rating scale will be used to determine a positive, neutral, or negative outcome. The following ratings will be used:

Example 1:

EXCEPTIONAL:

Performance significantly exceeds contract requirements to the

Government’s benefit.

SATISFACTORY: Performance meets contractual requirements.

UNSATISFACTORY: Performance does not meet contractual requirements.

DOCUMENTING PERFORMANCE: Acceptable and unacceptable contract performance will be determined by the COR. The Contractor may not be paid for that portion of performance determined to be unsatisfactory by the COR.

ACCEPTABLE PERFORMANCE: The Government will document positive performance. A report template is attached. Any report may become a part of the supporting documentation for fixed fee payments, award fee payments, or other actions.

UNACCEPTABLE PERFORMANCE: When unacceptable performance occurs, the COR will inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. The COR will document the discussion and place it in the COR file and courtesy copy the KO.

When the COR determines formal written communication is required, the COR will prepare a Contract Discrepancy Report (CDR), and present it to the contractor's primary or alternate point of contact. A CDR template is attached to this QASP. The contractor will acknowledge receipt of the CDR in writing.

The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor will correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the QAR. The Government will review the contractor's corrective action plan to determine acceptability. Any CDRs may become a part of the supporting documentation for contract payment deductions, fixed fee deductions, award fee nonpayment, or other actions deemed necessary by the KO.

FREQUENCY OF MEASUREMENT: During contract/order performance, the COR will take periodic measurements, <Twice a Month> as specified in the PRS matrix, and will analyze whether the negotiated frequency of measurement is appropriate for the work being performed. The COR will meet with the contractor quarterly to assess performance and will provide a written assessment on an annual basis. This applies to the base contract and any awarded option years.

6. PAYMENT DEDUCTION: If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the Contractor, monthly payments to the Contractor may be reduced as deemed appropriate by the COR and Contracting Officer (KO). Deductions may also be taken by the Government for defective individual services not satisfactorily performed and/or not performed. Deductions will be made for no-shows for scheduled appointment times on the basis of daily bid items. In the event of continued unsatisfactory performance with documentation of three (3) incidents where correction and time to cure have been given, the entire cleaning contract may be terminated and Contractor barred from any further bidding of Government Contracts per FAR 9.406(a)(1).

X Signature

PERFORMANCE REPORT

1. CONTRACT NUMBER: <insert number>

2. Prepared by: (Name of COR) <insert name>

3. Date and time of observation:

4. Observation:

<Examples of items to include in a report are:

- Method of surveillance.

- How frequently you conducted surveillance.

- Surveillance results.

- Number of observations.>

Prepared by: <Enter COR’s name>

Signature – Contracting Officer’s Representative Date

CONTRACT DISCREPANCY REPORT (CDR)

1. Contract Number: <insert number>

2. TO: (Contractor Point of Contact) <insert name>

3. FROM: (Name of COR) <insert name>

4. Date and time observed discrepancy:

5. Source of Complaint:

6. Discrepancy of Problem:

<Describe in detail. Identify any attachments.>

7. Corrective action plan:

A written corrective action plan < is / is not > required.

< If a written corrective action plan is required include the following. > The written Corrective Action Plan will be provided to the undersigned not later than < # days after receipt of this

CDR. >

8. Government actions (payment deductions, performance evaluation meetings, or other actions):

Prepared by: <Enter COR’s name>

Signature – Contracting Officer’s Representative Date

Received by:

Signature - Contractor Task Manager or on-site representative Dat