W912DW19Q0026_AMENDMENT_0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Reference Amendment 0001 SF30 Continuation Sheet

1. CONTRACT ID CODE PAGE OF PAGES

J 1 20

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 30-Apr-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W912DW19Q0026

X 9B. DATED (SEE ITEM 11)

12-Apr-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

30-Apr-2019

CODE

USA ENGINEER DISTRICT, SEATTLE

ATTN: CENWS-CT

4735 EAST MARGINAL WAY SOUTH, BLDG. 1202

SEATTLE WA 98134-2388

W912DW 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912DW19Q0026

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

The following items are applicable to this modification:

The purpose of this Amendment 0001 to Request for Quote solicitation W912DW-19-Q-0026 for Custodial Services, Chief Joseph Dam in Bridgeport, Washington is to make the following changes:

1. Incorporate a Revised Performance Work Statement dated 24 April 2019 that clarifies Emergency cleaning performance requirements under paragraph 7.2.6. (Revisions highlighted in yellow). This revised PWS shall replace the original PWS dated 21 March 2019, as issued under the initial solicition, in its entirety.

2. Attach Bidder Inquiries and Answers. Information provided in this bidder inquiry document is for information purposes only. The information provided here does not change the Performance Work Statement originally sent.

3. To incorporate corrected FAR Clause 52.222-42 as follows:

The following FAR CLAUSE has been modified:

FROM:

52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES (MAY 2014)

In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor (29 CFR part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C. 5341 or 5332.

THIS STATEMENT IS FOR INFORMATION ONLY: IT IS NOT A WAGE DETERMINATION

Employee Class Monetary Wage-Fringe Benefits

11150 - Janitor /$18.55 per hour

(End of clause)

TO:

52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES (MAY 2014)

In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor (29 CFR part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C. 5341 or 5332.

THIS STATEMENT IS FOR INFORMATION ONLY: IT IS NOT A WAGE DETERMINATION

Employee Class Monetary Wage-Fringe Benefits

11150 - Janitor – WG 2/2 $14.85 per hour

(End of clause)

All firms submitting a quote under this RFQ solicitation must acknowledge this amendment as part of their submission, failure to do so may cause the quote to be rated as “unacceptable.”

The due date for quote submission of 10 May 2019 as referenced in the original solicitation remains the same.

All other terms and conditions under this RFQ remain unchanged.

REVISED PWS 24 APR 19

Janitorial Services, Chief Joseph Dam, Bridgeport, WA

Performance Work Statement (PWS) 21 March 2019

Revised 24 April 2019 (Government’s minimum acceptable standards for janitorial services)

NOTE: Revisions to PWS are highlighted in yellow

PART 1: GENERAL INFORMATION

1. Introduction with Overview of Services:

1.16. Equal Opportunity for Veterans

PART 2: SECURITY AND TRAINING REQUIREMENTS

2.1. Security Requirements:

2.2. Training Requirements:

PART 3: DEFINITIONS & ACRONYMS

PART 4: CONTRACT ADMINISTRATION AND MANAGEMENT

4. Contract Administration and Quality Control

4.1. Administration:

4.2. Quality Assurance / Control:

PART 5: GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICE

PART 6: SCHEDULE OF JANITORIAL SERVICES FOR OFFICE BUILDING LOCATIONS

6. Janitorial/Custodial Services for Office Building Locations

6.1. General Information:

6.2. Specific Tasks:

6.3. Periodic Services:

6.4. Performance Logs:

PART 7: SCHEDULE OF JANITORIAL SERVICES FOR RECREATIONAL LOCATIONS

7. Janitorial/Custodial Services for Recreational Locations:

7.1. Cleaning Frequencies:

7.2. Specific Tasks:

7.3. Performance Logs:

PART 8: ATTACHMENTS/TECHNICAL EXHIBITS (Provided under separate cover)

PART 1: GENERAL INFORMATION

1. Introduction with Overview of Services:

1.1. General: This is a non-personal services contract to provide custodial services at the Chief Joseph Dam Project and its designated properties in Bridgeport, WA in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2. Background / Description of Services: Chief Joseph Dam is the second-largest hydropower producer in the United States. The Dam sustains fifty-one mile long Rufus Woods Lake which offers a bounty of recreational opportunities. Facilities at the outdoor areas, project offices and security building need janitorial services to maintain a satisfactory facility condition and present a clean, neat and professional appearance.

1.3. Objective: Maintain the facilities at Chief Joseph Dam and its’ surrounding properties in a manner that maximizes facility use by staff during normal duty hours, and allows the Government to perform its duty to provide a safe work environment to its personnel. The Contractor shall perform to the standards of this contract.

1.4. Scope: The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items necessary to perform janitorial services as described in the schedule of janitorial services for the Chief Joseph Dam Project. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas. The Contractor shall use Environmental Protection Agency (EPA) approved products for all maintenance and cleaning. Use of recycled materials is highly encouraged.

1.5. Recognized Holidays: Holidays may fall on scheduled work days. If the scheduled work falls on a Holiday the contractor may perform services on that holiday at no additional cost to the government or immediately the next day and then resume the regular cleaning schedule. If temporary changes need to be made to the work schedule the contractor must notify the COR seven (7) days prior to make arrangements.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6. Hours of Operation: The Contractor is responsible for conducting business during the following work hours so as to not disrupt normal duty hours:

Outdoor Areas: Sunday through Saturday anytime, but avoiding evening when recreation is highest.

Project Offices to include the Security Station: Tuesday and Thursday between the hours of 3:00pm and midnight and midnight to 6am.

These hours shall be followed except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.7. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four

(4) 12-month option years.

1.8. Place of Performance: The work to be performed under this contract will be performed at Chief Joseph Dam Project, USACE fee owned areas in association with the Dam and developed recreation areas along Rufus Woods Lake.

1.9. Contractor Travel: All travel that may be required during the duration of this contract will be the responsibility of the contractor.

1.10. Other Direct Costs: N/A

1.11. Data Rights: N/A

1.12. Special Qualifications: The Contractor shall obtain all necessary licenses and/or permits required to perform this work. The Contractor shall take all precautions necessary to protect persons and property from injury or damage during the performance of this contract. The Contractor shall be responsible for any personal injury to the Contractor, their employee, or others, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by the Contractor’s employees’ fault or negligence.

1.13. Phase In/Phase Out Period: N/A

1.14. Safety Requirements: The Contractor shall conform to applicable OSHA, and State of Washington, standards, as well as the Corps of Engineers Safety Requirements Manual (EM 385-1-1), available here:

https://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf. A copy of the most recent version will be provided to the Contractor after award. It is the Contractor’s responsibility to be familiar and comply with all applicable safety standards.

1.14.1. Prior to commencement of work, the Contractor shall provide the COR a written plan of the Contractor’s overall safety program. The plan must address policies and procedures for safe operation and compliance with OSHA, EM 385-1-1 and other applicable safety requirements. The plan shall include, but not be limited to, employee training and orientation, vehicle operations, public safety, level and manner of supervision, and a Job Hazard Analysis.

1.14.2. Safety Exposure Report; in accordance with the provisions of EM 385-1-1, Section 01 Program Management, Paragraph 01.D Accident Reporting and Recording, sub-paragraph 01.D.05, the Prime Contractor shall report all accidents and shall provide a monthly record of all exposure and accident experience incidental to the work. The Safety Exposure Report shall be submitted along with the monthly invoice.

1.15. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.16. Equal Opportunity for Veterans

1.16.1. Veterans Employment Emphasis for U.S. Army Corps of Engineers Contracts:

In addition to complying with the requirements outlined in FAR Part 22.13, FAR Provision 52.222-38, FAR Clause 52.222-35, FAR Clause 52.222-37, DFARS 222.13 and Department of Labor regulations, U.S. Army Corps of

Engineers (USACE) contractors and subcontractors at all tiers are encouraged to promote the training and employment of U.S. veterans while performing under a USACE contract.

While no set-aside, evaluation preference, or incentive applies to the solicitation or performance under the resultant contract, USACE contractors are encouraged to seek out highly qualified veterans to perform services under this contract.

1.16.2. The following resources are available to assist USACE contractors in their outreach efforts:

U.S. Department of Labor Veterans employment: www.vets.gov/ Federal veteran employment information: www.fedshirevets.gov/index.aspx Veterans’ Employment and Training Service (VETS): http://www.dol.gov/vets/ Veterans Opportunity to Work (VOW) Program: http://benefits.va.gov/vow/ U.S. Army Warrior Transition Command Employment Index:

https://wtc.army.mil/modules/employers/index.html Hiring Our Heroes initiative: www.uschamberfoundation.org/hiring-our-heroes Guide to Hiring Veterans:

www.whitehouse.gov/sites/default/files/docs/white_house_business_council__guide_to_hiring_veterans_0.pdf

PART 2: SECURITY AND TRAINING REQUIREMENTS

2. Prior to the commencement of work the Contractor shall be responsible for coordinating with the COR to obtain an identification badge/card for each employee prior to the employees work on site, and for requiring each employee engaged on the work to display identification. The Contractor shall be responsible for ensuring all training requirements listed below are completed and certificates turned into the COR for the contract file.

2.1. Security Requirements:

Employee Identification. Identification badge/card will also be a key card that will be issued by the Security Specialist once the employee/s are cleared for access. All prescribed identification shall immediately be delivered to the Contracting Officer, for cancellation upon the release of the employee. Contractor employees performing work within designated security areas are subject to restrictions on entry and movement of personnel and equipment. All contractor personnel are subject to meeting the requirements of this clause.

(1) For all potential new hires, the contractor first shall pre-screen candidate using the E-Verify Program (http://www.uscis.gov/e-verify) as part of establishing the candidates’ employment eligibility. The contractor must ensure that personnel candidates have two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-Verify system. An initial list of verified personnel candidates must be provided to the COR no later than 10 calendar days after contract award.

(2) Candidates must also have a local criminal history check completed by the contractor via local law enforcement resources.

(3) Government Security background investigation: All personnel candidates that have been found eligible for employment shall undergo and pass a Government security background investigation prior to work under this contract. All contractor personnel performing work under this contract must have a favorable national agency check with local records and credit check (NACLC) background investigation complete prior to assuming duties at CJD.

Initial investigation submissions will be submitted to the COR. The submission package will include the following:

SF-87 Fingerprint chart (Can be done with Security Specialist) Personnel Security Investigation Process (PSIPs) information form (Includes: name, SSN, Date of Birth and Place of Birth.

Copy of birth certificate, passport or naturalization/citizen certificate OF-306 Declaration for Federal Employment SF-85 Signature page Color copy of drivers identification

(4) At any time during the security background investigation, potentially disqualifying information revealed will be conveyed by the COR to the contractor which may result in termination of the candidate.

g. All Contractor employees working under this contract having access to Chief Joseph Dam will be listed on company letterhead by full name in alphabetical order by last name first. This letter will be submitted to the COR and provided to the Security Specialist before the start of the contract and every time new personnel are hired or are no longer employed by the contractor.

Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period and if the Contractor temporarily leaves the work area, Government facilities, equipment, and materials shall be secured.

Key/Key Card Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost, misplaced and are not used by unauthorized persons. Keys shall not be duplicated and the contractor shall immediately report any occurrences of lost keys/key cards to the COR. In the event keys are lost or duplicated the Government at its option, may replace the affected lock/locks or by re-keying areas affected. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or replacement of the lock/locks shall be deducted from the monthly payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced at the cost to the contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees that have been cleared to use issued keys/key cards. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

Lock Combinations: N/A

2.2. Training Requirements:

AT Level 1 Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://jko.jten.mil/courses/atl1/launch.html.

iWatch, CorpsWatch Training: The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 15 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training https://www.dhs.gov/see-something-say-something.

OPSEC Training: All new contractor employees shall complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training.

The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or Contracting Officer (if a COR is not assigned), within 5 calendar days after completion of training.

OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operationssecurity.html; or it can be provided by the RA OPSEC Officer in presentation form which shall be documented via memorandum.

PART 3: DEFINITIONS & ACRONYMS

Throughout this PWS terms are defined as follows:

Army Regulation (AR): A United States Army Regulation. Army Regulations applicable to this contract.

http://www.apd.army.mil/ProductMaps/Administrative/ArmyRegulation.aspx

Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Consumable Items: Material that is consumed in use or loses its identity in use.

Contract Manager (CM): Within the context of this PWS, CM refers to the Contractor’s person with overall management responsibility for this contract. The CM shall be the Contractor’s primary point of contact between the Contracting Officer and the CORs.

Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Durable Item: Material that does not quickly wear out and yields utility over time rather than being completely consumed in one use.

EM 385-1-1 Safety and Health Requirements Manual: This manual prescribes the safety and health requirements for all Corps of Engineers activities and operations and applies to all military, civilian or contractor personnel.

Federal Acquisition Regulation (FAR): The Federal Acquisition Regulation (FAR), 48 CFR Chapter 1, is the principal set of rules in the Federal Acquisition Regulation System. The FAR System governs the "acquisition process" by which the federal government purchases (acquires) goods and services.

Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security: Actions that prevent the loss or damage of Government property.

Quality Assurance (QA): The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Representative (QAR): An employee of the U.S. Government appointed by the contracting officer to verify that services being performed by the Contractor are performed according to acceptable standards.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control (QC): All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Quality Control Plan (QCP): The methodology to be used by the Contractor for surveillance to ensure services are performed in accordance with the requirements in the PWS.

Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

Work Week. Sunday thru Saturday, unless specified otherwise.

PART 4: CONTRACT ADMINISTRATION AND MANAGEMENT

4. Contract Administration and Quality Control

4.1. Administration:

4.1.1. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

4.1.2. Key Personnel: The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer. The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available during normal business hours of 8am-5pm, Monday thru Thursday except Federal holidays or when the government facility is closed for administrative reasons.

4.1.3. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies: coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the resulting order.

4.1.4. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer or COR will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

4.1.5. Certification of Services: On the first working day of the month the Contractor shall post in each working area, at a location, approved by the COR, an inspection form. The form shall show the building number/name and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial to indicate that service was performed that day. Additionally, space shall be provided for the Contractor’s supervisor to sign acceptance of the job performed that month. These forms shall be retained by the Contractor and a copy provided to the COR. The forms shall be received by the COR as an attachment to the monthly invoice for which services are being provided.

4.2. Quality Assurance / Control:

The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

4.2.1. Quality Control: The Contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS and made available to the Contracting Officer and/or Contracting Officer’s Representative (COR) upon request. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

4.2.2. The QCP shall include, as a minimum, the following:

(1) An inspection system covering all work tasks stated in the contract to include supplies. The inspection system shall include a Janitorial Service Checklist for cleaning personnel to fill out each time a space is cleaned and posted in an inconspicuous place where it shall be accessible by the COR. The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

(2) Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.

4.2.3. Performance Evaluation Meetings: The Contractor shall meet with the COR as often as determined necessary. A mutual effort shall be made to resolve any and all problems identified.

PART 5: GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICE

5. Government Furnished Property, Equipment, and Service

5.1. Government Furnished Facilities: The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense. The Government will provide parking space and storage space. Adequate parking space will be made available to the Contractor for overnight use. This location shall be near the Commons Building. Limited storage space adjacent to most flush restrooms is available for storage of supplies. A locking cage for storage of larger equipment such as floor buffers is located in the Western Warehouse adjacent to the Commons Building.

5.2. Government Furnished Equipment: The Government will not provide tools or equipment to the Contractor. The Government will provide disposal dumpsters and recycling dumpsters as well as disposal dumpster for all garbage collected as relating to this contract. The dumpster shall be located on the Project, but not necessarily adjacent to immediate work sites. The storage locations for white paper recycling and aluminum cans shall be located on the Project, but not necessarily immediately adjacent to work sites.

5.3. Utilities: The Government will furnish the following utility services, if applicable, at existing outlets for use in those facilities leased by the Government and as may be required for the work to be performed under the contract:

electricity, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the COR. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment. The Contractor will provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

5.4. Services: The Government will provide fingerprinting service for new employees under this contract as well as keys and proximity cards needed to access service areas and shall be supplied at no cost to the Contractor.

PART 6: SCHEDULE OF JANITORIAL SERVICES FOR OFFICE BUILDING LOCATIONS.

6. Janitorial/Custodial Services for Office Building Locations

6.1. General Information:

During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing and spray buffing as required to achieve the below stated results. The Contractor will provide floor maintenance for the entire floor surface, concrete/quarry tile, terrazzo, wood, and resilient flooring, including corners and abutments, so that after cleaning, they are free of visible dirt, litter, dust and debris. The Contractor will move chairs, trash receptacles and easily moved items in order to provide floor maintenance underneath and return them to their original position.

6.2. Specific Tasks:

6.2.1. Trash Removal (2x weekly): All trash receptacles including all administrative, office, restroom, and those receptacles used for feminine hygiene waste, will be emptied and returned to their initial location with Contractor provided liners. Any obviously soiled or torn trash receptacle liners in such receptacles will be replaced. All debris or liquids remaining in a trash receptacle due to a leaky trash bag will be removed prior to new liner replacement.

Trash will be disposed of in a secured bag. Any trash bags that are full and sitting next to the trash containers will also be removed by the Contractor.

The Contractor will pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected will be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash will be emptied from all wastebaskets. Remove all trash from the facility, to include any accumulated full bags that are no longer in the waste baskets for pick-up by service at the facility. The trash shall be deposited in the nearest dumpster provided for this service. Trash receptacles shall be left clean, free of foreign matter, and free of odors. The Contractor shall empty all public cigarette butt receptacles each cleaning cycle and keep clean and maintained. Ensure that sand is cleaned and/or replaced as it shows signs of use. The Government reserves the right to add or remove trash receptacles at its sole discretion without additional compensation due to the Contractor.

6.2.2. Restrooms (2x weekly): Completely clean and disinfect all surfaces of sinks, toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick-plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.

6.2.3. Vacuuming (2x weekly): Vacuum all carpets, throw-rugs, and hard surfaced floors, window sills, restroom facilities, entryways, common areas, and storage closets, baseboards to remove visible particles, to include but no limited to all dust, debris, cob webs. Upholstered furniture will be free of dust, dirt, lint, other stains and discoloration and will be kept free of all visible lint, litter, soil and embedded grit.

All tears, burns, and raveling shall be brought to the attention of the COR.

6.2.4. Hard Surface Cleaning (2x weekly): All floors, except carpeted areas, shall be swept, dust mopped, mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and are free of dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be cleaned to prevent build-up. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

6.2.5. Drinking Fountains, Microwave Ovens, Sinks, and Refrigerators (2x weekly): Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains, as well as exterior surfaces of fountain. The drinking fountain shall be free from stains, spots, smudges, scale and obvious soil. Clean all exterior surfaces of microwave ovens, sinks, and refrigerators to be free of streaks, spots, smudges, and other obvious soil.

6.2.6. Entrance Door and Interior Glass (2x weekly): Includes removal of finger prints or smears on glass entrance doors and interior glass in between window cleanings and surfaces that are highly noticeable including furniture or doors.

6.2.7. Furnish Restroom Supplies (as required): Contractor shall ensure all restrooms are stocked sufficiently so that supplies do not run out. Toilet paper for the Administration building, Commons Building, Ranger offices, Construction Offices and Security Station, and Entry Booth shall be a minimum of 2-ply. All supplies shall be adequately stocked to prevent any supply shortages. The Government will maintain the right to object/reject unapproved cleaning products as prescribed by the EPA. The Contractor shall immediately comply with all objections and/or determinations regarding cleaning supplies.

6.2.8. General Spot Cleaning (as required): Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning cobwebs, smudges, fingerprints, marks, streaks, spills. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

6.3. Periodic Services:

Periodic cleaning shall be coordinated with the COR 7 days prior to services being performed within the scheduled deliverable month (refer to attachment 2 exhibit B), and performed after normal working hours. Routine cleaning shall maintain all areas specified in this Performance Work Statement. Periodic Cleaning Services are more involved and labor intensive than the routine cleanings performed throughout the week. They include intensive cleaning or special services to maintain facilities presentable in the long term as well as to increase their longevity. The Administration Building, NRM Offices, Construction Offices, Commons Building, Orientation Area Restroom and Security Station shall receive periodic Services. Such Periodic Services may include, but are not limited to:

thorough shampooing of carpet, and re-waxing of tile floors (completely stripping, sealing, and re-waxing), washing interior and exterior windows, while other areas such as stairs, and sidewalks will require pressure washing. The minimum cleaning frequencies are established below.

6.3.1. Clean Glass Surfaces (once per month): Clean all interior glass, including glass in doors, partitions, walls, display cases, etc. Glass building entrance doors shall have the outside and inside glass cleaned each cleaning day. After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

6.3.2. Damp Dusting (once per month): Dust all surfaces, including: chairs, desks, cabinets, furniture, window sills, and blinds, to include mini blinds baseboards, woodwork, HVAC vents, light fixture lens, or any surface where dust may collect and is visible to the eye.

6.3.3. Wash Trash Receptacles (once per month): Completely clean and disinfect all trash receptacles. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors.

6.3.4. De-scale Toilet Bowls and Urinals Dusting (once per month): De-scaling shall be performed monthly as a minimum and as often as needed to keep areas free of scale, soap films, and other deposits. After de-scaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, rust stains, and other foreign material.

6.3.5. Strip, Scrub, Seal, and Wax Floors (2x per year): Strip, scrub, seal, and wax finished floors as necessary to maintain a uniform glossy appearance. A non-skid wax is required. A uniform glossy appearance is free of scuff marks, heel marks, wax build-up, and other stains and discoloration.

6.3.6. Clean Interior Windows (2x per year): Deep clean all glass surfaces. After surfaces have been cleaned, all traces of film, dirt, smudges, water and other foreign matter shall be removed from frames, casings, sills, and glass.

6.3.7. Clean Exterior Windows (2x per year): Windows are the glass surfaces that are an integral part of the outer wall of the building. Window screen shall be removed, cleaned, and replaced as needed. After window has been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water and other foreign matter.

6.3.8. Clean/Shampoo Carpets (2x per year): The Contractor shall use hot water extraction for carpet cleaning.

Place fans on wet areas during cleaning and allow carpets to dry as long as possible. It is recommended that carpet cleaning be done on a Thursday to allow ample time for the carpet to dry prior to the beginning of the following work week.

6.3.9. Light Fixtures (2x per year): Globes, reflectors, covers, diffusers, and plastic side panels shall be removed and washed. After cleaning and reassembling, light fixtures shall be free of bugs dirt, dust, grease and other foreign matter. Contractor shall clean light fixtures in conjunction with an already schedule cleaning appointment.

6.3.10. Emergency Cleaning (as needed): The Contractor shall respond within 5 hours following notification by the COR, if at all practicable. The Contractor shall perform emergency cleaning required due to broken or leaking pipes, sinks, toilets, or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance.

6.4. Performance Logs:

Refer to 4.1.5 Certification of Services

PART 7: SCHEDULE OF JANITORIAL SERVICES FOR RECREATIONAL LOCATIONS.

7. Janitorial/Custodial Services for Recreational Locations:

7.1. Cleaning Frequencies:

7.1.1. Hours: Cleaning hours of the recreation area facilities are at the Contractor’s discretion, provided the cleaning does not interfere with the visiting publics’ free use of said facilities. The COR and/or QAR may request from the Contractor a review of scheduled hours for the recreation areas, if it is determined that the needs of the Government are not being met.

7.1.2. Peak Season (4x per week): The calendar months of May, June, July, August, and September are designated as ‘peak-season’ months. During peak-season facilities will be cleaned every Sunday, Monday, Wednesday, and Friday. Pressure wash areas once per week in areas stated.

7.1.3. Off-Season (3x per week): The calendar months of October, November, December, January, February, March, and April are designated as ‘off-season’ months. During off-season facilities will be cleaned at a minimum every Sunday, Wednesday, and Friday. Pressure was areas once per month in areas stated.

7.2. Specific Tasks:

7.2.1. Basic Restroom Services: Completely clean and disinfect all surfaces of sinks, toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick-plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. All trash receptacles in the information rest area restroom shall be emptied and the liner replaced.

7.2.2. Vault Toilets and Structures: Wash with pressurized water with enough frequency to avoid the accumulation of sediments, residues, and dirt from concrete and asphalt surfaces such as floors and walls and the toilet seat and riser. Excess water on the floor of the vault toilet after cleaning is to be removed from the vault.

7.2.3. Lower Spillway Area (north shore): All sidewalks, stairs, ramps, and steps shall be pressure washed to include enough pressurized water to wash the fish blood, sediments, residues, etc. from the concrete and asphalt surfaces. This extends from the Dam’s spillway, along all concrete walking/standing surfaces alongside the bank, the stairs, the picnic area, and all walking and parking areas.

7.2.4. Lower Spillway Area (south shore): All sidewalks, stairs, ramps, and steps shall be pressure washed to include enough pressurized water to wash the fish blood, sediments, residues, etc. from the concrete and asphalt surfaces. This extends from the dam’s spillway to the dam’s Unit 1 (generator 1) on the tailrace and includes walking and parking areas.

7.2.5. Foster Creek Fishing Area: All sidewalks, stairs, ramps, and steps shall be pressure washed to include enough pressurized water to wash the fish blood, sediments, residues, etc. from the concrete and asphalt surfaces.

This includes the length of the bridge, and all paved areas extending from the bridge to the Dam’s Unit 25 on the tailrace. It includes the small recreation area next to the Foster Creek vault toilet. It also includes incidental pressure washing in the parking lot to the west of Foster creek where fishermen park their vehicles.

7.2.6. Emergency Cleaning: The Contractor shall respond within 5 hours following notification by the COR, if at all practicable, and perform emergency cleaning in any building, area, or room covered under this Contract. If such an emergency request falls during the Contractor’s usual working hours, the Contractor shall proceed immediately to the area requiring attention to duly clean it. All emergency hours worked shall be recorded and itemized by the Contractor and submitted with the monthly invoice.

7.2.7. Special Event Cleaning: The Contracting Officer, or COR will notify the Contractor as soon as a special event requirement is known, but no less than 24 hours prior to the event. Completion schedule for additional work shall be determined at that time.