A.07.24_-_W912DW18R0004_Amendment_No._0005_MMDF_MAFB.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Request for Proposal (RFP) W912DW18R0004, Missile Maintenance Dispatch Facility Amendment No. 0005

Please see continuation page for the Amendment details

1. CONTRACT ID CODE PAGE OF PAGES

1 17

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 11-Jul-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912DW18R0004

X 9B. DATED (SEE ITEM 11)

01-Jun-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

11-Jul-2018

CODE

USA ENGINEER DISTRICT, SEATTLE

ATTN: CENWS-CT

4735 EAST MARGINAL WAY SOUTH, BLDG. 1202

SEATTLE WA 98134-2388

W912DW 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912DW18R0004

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE (SF 30)

The following have been added by full text:

AMENDMENT NO. 0005

1. This Amendment No. 0005 provides for the following:

a. Revisions to Section 00 22 16, Evaluation Factors for Award

2. The proposal submittal time and date of 2:00:00 PM LOCAL TIME (Pacific Standard Time), 17 July 2018 remains the same.

3. The attached revised sections are to be replaced in their entirety. Specifications changes are generally identified, for convenience, either by strikeout for deletions, and double underlining of text for additions or a single dark line in the margin. All portions of the revised sections shall apply whether or not changes have been indicated.

4. NOTICE TO OFFERORS: Offerors must acknowledge receipt of all amendments including this amendment by number and date on SF1442.

Encl:

Section 00 22 16 (Revised)

SECTION 00 22 16 - SUPPLEMENTARY INSTRUCTIONS TO PROPOSERS

The following have been modified:

EVALUATION FACTORS FOR AWARD

1.0 BASIS OF AWARD

Award of this Contract will be made to the technically acceptable responsible Offeror submitting the lowest priced offer – Lowest Priced Technically Acceptable Offer (LPTA). This acquisition will result in the award of a firm-fixed price, construction contract.

The technical evaluation of each proposal will be solely on the basis of Technical Evaluation Factors found in this section. The Government will evaluate each proposal on a technically acceptable/unacceptable basis only with respect to the technical evaluation factors (criteria) described herein. Award will be to the Offeror who presents the technically acceptable proposal with the overall total lowest price. It is the intent of the Government to award off initial offers without discussions.

2.0 PROPOSAL EVALUATION

2.1 Technical Evaluation:

Acceptability will be based on all factors receiving an acceptable rating. The proposal will be evaluated according to the CRITERIA for Non-Price Evaluation Factors of this section.

Proposals will receive either an ACCEPTABLE or an UNACCEPTABLE rating for each of the evaluation factors.

Find the description of these ratings in Table 1.

TABLE 1: TECHNICAL ACCEPTABLE/UNACCEPTABLE RATINGS

Rating: Description:

Acceptable Proposal clearly meets the minimum requirements of the solicitation.

Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation.

2.3 Price Evaluation:

In accordance with FAR provision 52.217-5, the Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. Additionally, the prices for the base and option line items will be evaluated for fairness and reasonableness through the use of a price analysis. The prices for the base and option items will also be checked for unbalancing of line items.

The low offeror shall be determined as follows—

1) Those offerors whose non-priced proposals were determined to be technically acceptable and their offered prices determined fair and reasonable will be eligible for award consideration.

2) The Government will award to the technically acceptable lowest priced offeror and lowest price is determined by totaling the base items and option items.

3.0 EVALUATION PROCESS:

The evaluation process consists of three parts:

1) Proposal Compliance Review. This is an initial review to ensure that all required forms and certifications are complete and that a complete proposal is received. An initial review of each of the proposals will be conducted to check for apparent errors, omissions and areas that require clarification. The purpose of this preliminary review session is to eliminate minor irregularities or apparent clerical mistakes. This preliminary evaluation will ensure that each proposal contains the Price Volume II and the correct number of copies.

2) Company Experience and Past Performance. Company Experience and Past Performance will be evaluated according to the CRITERIA for Non-Price Evaluation Factors found in this section.

3) Price Evaluation. The Government will evaluate price for fairness and reasonableness through the use of price analysis. Price will also be verified for unbalancing of line items.

3.1 Definitions:

a) Clarification is a limited exchange with an Offeror for the sole purpose of eliminating minor irregularities, informalities, or apparent clerical mistakes in the proposal or to address adverse past performance not previously addressed with the Offeror. Clarifications do not give an Offeror the opportunity to revise or modify its proposal and are used, as necessary, when not opening discussions.

b) Communications are a limited exchange with an Offeror used to assist in determinations of the competitive range. Communications are limited to enhancing Government understanding of proposals and addressing adverse past performance information not previously addressed if said information is the determining factor preventing an Offeror from being included in the competitive range. Such communications shall not be used to cure proposal deficiencies or material omissions, or otherwise revise the proposal.

c) Discussions offer the opportunity to resolve deficiencies or weaknesses in the proposals, based on the requirement and the evaluations factors set forth in the solicitation. If the Contracting Officer determines it is necessary to open discussions, they must discuss with all Offerors in the competitive range. Offerors have the opportunity to revise their proposals at the conclusion of discussions.

d) Year: A “year” is 365 consecutive calendar days.

3.2 Bid Guarantee:

The Offeror is required to submit a bid guarantee along with its proposal. The bid guarantee shall be included in Volume II of the proposal. Any proposal received without a bid guarantee will be rejected and is ineligible for review by the Government. The amount of the Bid Guarantee shall be twenty (20) percent of the Offeror’s proposed price or $3,000,000.00, whichever is less.

3.3 Submission Format: (Please refer to Section 00 21 16 for number of required copies)

All proposal materials shall be submitted in binders with a table of contents and tabbed section dividers. The sections should parallel the submission requirements identified below. In Volume I, Technical Proposal, there shall be a tabbed section for each Non-Price Evaluation factor. Volume II, Price Proposal, shall be submitted in a clearly marked envelope.

3.3.1 Volume I - Offeror’s Technical Proposal shall include the following sections, in the general format specified below:

• Table of Contents for Volume I - (Listing of all sections of the technical proposal)

• Tab A which contains submittal for Factor A – Company Experience, Attachment 1 and 2.

• Tab B which contains submittal for Factor B – Past Performance, Attachment 3.

3.3.2 Volume II – Offeror’s Price Proposal shall include the following, in the general format specified below:

• SF 1442 and Bid Schedule, Section 00 10 00 (filled out in its entirety)

• Bid Guarantee

• Pre-Award Information found at back of Section 00 45 00 (filled out in its entirety)

• Section 00 45 00 Representations and Certifications

NOTE: Offeror’s Price Proposal is due AT THE SAME TIME as Technical Proposal.

4.0 EVALUATION CRITERIA

4.1 CRITERIA for Non-Price Evaluation Factors:

Proposals shall concisely, accurately, and completely provide the information required for each of the following non-price evaluation factors. NOTE: Absence of complete information will be deemed as if no support information was provided for that factor. Proposals that do not meet the minimum requirements of all of the non-price evaluation factors shall be determined to be UNACCEPTABLE and are not eligible for award consideration.

NO assumptions may be made by the Government. Your proposal must CLEARLY demonstrate the requisite technical experience and qualifications to receive an ACCEPTABLE rating for each of the following criteria:

TABLE 2: EVALUATION

FACTORS: LOCATION: DESCRIPTION:

FACTOR A VOLUME 1, TAB A COMPANY EXPERIENCE

FACTOR B VOLUME 1, TAB B PAST PERFORMANCE

5.0 FACTOR A (TAB A) – Company Experience

5.1 DEFINITIONS FOR FACTOR A (Definitions for the purposes of this factor):

Complexity means construction of a new building with sequencing of multiple elements of work. Examples of work elements include structural, mechanical, electrical, plumbing, and architectural work.

Concrete Grade Beam Supported by Drilled Concrete Pier Foundation: Experience constructing a facility foundation that included concrete grade beams supported on drilled concrete piers.

Function means new construction of a commercial building.

Magnitude means projects equal to or greater than Contract amount of $5,000,000.00. See Paragraph 5.2.2 for the exception to this project magnitude.

Military Operations Facility: A facility such as or similar to a “Vehicle Maintenance Facility”, “Vehicle Storage Facility”, and/or “Munitions Maintenance Handling Facility”.

Relevant means that present or past performance effort involved with projects similar in function, scope, magnitude, and complexity.

Similar Geographic Location: Experience constructing projects in Climate Zone 6 or higher as defined by the International Energy Conservation Code 2018.

5.2 SUBMISSION REQUIREMENTS FOR FACTOR A:

For this Factor, the Offeror shall submit at least two (2), but no more than five (5), projects which clearly demonstrate that they meet the requirements for this Factor A using Attachment 1 (no more than one (1) form for each project), Offeror or Key Subcontractor Experience Form, or using no more than three (3) type written pages for each project (minimum 10 point font and double spaced) that include at a minimum the same information as Attachment 1. Offeror should describe each project with enough detail to ensure that the Government can meaningfully assess whether the projects submitted are recent and relevant to this project. If more than five (5) projects are submitted, only the first five will be evaluated, starting with the most recent and working backwards in time.

Submitted projects shall be 100% construction progress completed and accepted by the client. Project(s) submitted for Paragraph 5.2.1, 5.2.2, and 5.2.3 of this Section shall have been completed within six (6) years from the date of issuance of this solicitation. Project(s) submitted for Paragraph 5.2.4 of this Section shall have been completed within ten (10) years from the date of issuance of this solicitation. Two of the submitted projects shall have been performed by the Offeror acting as the Prime Contractor (See paragraph 5.2.1 and 5.2.3). Any other projects submitted (but no more than a cumulative of five (5)) may have been performed by the Offeror acting as a Key Subcontractor or a Key Subcontractor on your team for this project. If submitting a project performed by a Key Subcontractor, Attachment 2, Letter of Commitment for Key Subcontractor, shall also be provided. Submit projects with characteristics matching the following:

5.2.1 At least one (1) project shall be construction of a new Military Operations Facility valued over $5M on a Military Installation where the Offeror was the general/prime contractor.

5.2.2 At least one (1) project shall show experience with either:

5.2.2.1 Building Information Modeling (BIM) experience constructing a facility that required BIM modeling, coordinating and resolving conflicts in the work prior to fabrication and installation of the work similar to the requirements of Specification Sections 01 78 25 of this solicitation. The project example(s) submitted to demonstrate this characteristic DO NOT have to meet the $5M project magnitude.

5.2.2.2 Or Construction Operations Building Information Exchange (COBIE): Experience constructing a facility that required COBIE deliverables similar to the requirements of Specification Sections 01 79 00 of this solicitation. The project example(s) submitted to demonstrate this characteristic DO NOT have to meet the $5M project magnitude.

5.2.3 At least one (1) project shall be new construction or renovation of a facility valued over $5M in a Similar Geographic Location, the Offeror shall have been the general/prime contractor.

5.2.4 At least one (1) project shall be construction of a facility valued over $5M that included a Concrete Grade Beam Supported by Drilled Concrete Pier Foundation.

The total of two (2) and up to five (5) submitted projects combined, must meet all four elements of the especially relevant experience areas listed above, although all four elements do not necessarily need to be present in any one project. However, each project submitted must demonstrate at least one of the four elements indicated above and in Table 2 below.

Using a Relevant Experience Matrix similar to that shown below in Table 2, clearly identify to which experience area(s) each project example pertains (i.e. Project 1 for the Prime Offeror demonstrating experience with Military Operations Facility and in a Similar Geographic Area; Project 5 demonstrating experience of a Key Subcontractor with Drilled Concrete Pier and Concrete Grade Beam Foundation; etc.):

Table 2: Factor A – Relevant Experience Matrix

Project Title

Military Operations Facility Para. 5.2.1

BIM and/or

COBIE

Para. 5.2.2

Similar Geographic

Location Para. 5.2.3

Concrete Grade Beam Supported by

Drilled Concrete Pier Foundation Para. 5.2.4

Prime Offeror, Project 1 X X

Prime Offeror, Project 2 X X X

Prime Offeror, X X

Project 3 Prime Offeror or Key Sub, Project 4

X X X

Prime Offeror or Key Sub, Project 5

X

5.3 EVALUATION METHOD FOR FACTOR A:

5.3.1 This Factor A will be evaluated to determine whether it meets the requirements of this Factor. If any of the required information is not provided in the Offeror’s proposal the Contractor may be considered nonresponsive and evaluated as Unacceptable.

Table 3: Factor A – Company Experience Evaluation Ratings

Rating Description

Acceptable The proposal clearly demonstrates how the project examples submitted meets the requirements of paragraph 5.2.

Unacceptable The proposal does not clearly demonstrate how the project examples submitted meets the requirements of paragraph 5.2.

6.0 FACTOR B (TAB B) – Past Performance

6.1 SUBMISSION REQUIREMENTS FOR FACTOR B:

The Offeror shall provide past performance information for each of the projects submitted for Factor A, Company Experience. DO NOT provide past performance references for projects other than those project examples provided for Factor A.

If a completed interim and/or final Contractor Performance Assessment Reporting System (CPARS) evaluation is available, it shall be submitted with the proposal. Offeror shall not submit a Past Performance Questionnaire (PPQ) when a completed CPARS evaluation is available. If both are submitted, only the CPARS will be evaluated.

Completed PPQs should be submitted with your proposal ONLY if a CPARS evaluation is not available. If the Offeror is unable to obtain a completed PPQ from a client for a project(s) before proposal closing date, the Offeror should complete and submit with the proposal the first page of the PPQ (Attachment 3), which will provide contract and client information for the respective project(s). Offeror should follow-up with clients/references to ensure timely submittal of questionnaires.

If the client requests, PPQs may be submitted directly to the Government's point of contact, Shawna West, via email at shawna.west@usace.army.mil prior to the proposal closing date. The Offeror shall instruct the clients to refer to the solicitation number in the subject line. The PPQs are Source Selection materials. All successfully submitted PPQs will receive an e-mail confirmation upon receipt. If the Offeror does not receive the confirmation, it is their responsibility to follow up to ensure the government has received the information.

Offeror shall not incorporate by reference into their proposal PPQs or CPARS previously submitted for other solicitations. However, this does not preclude the Government from utilizing previously submitted past performance information in the past performance evaluation.

Offeror may provide explanation on problems encountered on past projects and the corrective actions taken by the Offeror.

6.2 EVALUATION METHOD FOR FACTOR B:

mailto:shawna.west@usace.army.mil

The Government will evaluate an Offeror’s past performance based on a demonstrated record of performance. Past performance information is an indicator of an Offeror’s ability to perform the contract successfully.

The Government will evaluate the successful completion of all project examples for the past six (6) years. The Government reserves the right to check any or all cited references to verify supplied information and to assess owner satisfaction.

The Government may review other sources of information for evaluating past performance. Other sources may include, but are not limited to, past performance information retrieved through the PPIRS, including Contractor Performance Assessment Reporting System (CPARS), using all CAGE/DUNS numbers of team members (partnership, joint venture, teaming arrangement, or parent company/subsidiary/affiliate) identified in the Offeror’s proposal, inquiries of owner representative(s), FAPIIS, telephone interviews with organizations familiar with the Offeror’s performance, Government personnel with personal knowledge of the Offeror’s performance capability, and any other known sources not provided by the Offeror. This information may involve the Offeror as submitted for relevant experience in paragraph 5.2.

While the Government may elect to consider data from other sources, the burden of providing detailed, current, accurate and complete past performance information rests with the Offeror.

Table 4: Factor B – Past Performance Evaluation Ratings Rating Description

Acceptable Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown.

Unacceptable Based on the offeror’s performance record, the Government does not have a reasonable expectation that the offeror will be able to successfully perform the required effort.

NOTE: In the case of an Offeror without a record of past performance or for whom information on past performance is not available; the Offeror’s past performance may not be evaluated as favorable or unfavorable. [Ref:

FAR 15.305(a)(2)(iv)]. Therefore, the Offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.”

7.0 REPRESENTATIONS AND CERTIFICATIONS:

The following representations and certifications apply to this solicitation. The Offeror submitting a proposal in response to this solicitation shall fill in the appropriate information and/or check the appropriate boxes for each provision listed below and complete the Pre-Award Information which can be found in Section 00 45 00. This information shall be submitted with the Offerors Proposal.

Contractors are required to be registered in the System for Awards Management (SAM) for awards resulting from solicitations.

This rule more efficiently implements the Debt Collection Improvement Act of 1996, as it requires contractors to be registered in SAM for consideration of future solicitations, awards, and payment. Registration is required prior to award of any contract, basic agreement, basic ordering agreement, or blanket purchase agreement from a solicitation issued after May 31, 1998.

LACK OF REGISTRATION IN THE SAM DATABASE WILL MAKE AN OFFER INELIGIBLE FOR AWARD.

The web site may be accessed at www.sam.gov.

http://www.sam.gov/

SECTION 00 22 16 - ATTACHMENT 1

OFFEROR or KEY SUBCONTRACTOR EXPERIENCE FORM

USE ONE FORM PER PROJECT

Note: A separate Word version of this document will be accessible on fedbizopps at fbo.gov

Provide the following information to show examples of projects your company constructed within the last six (6) years indicating experience with recent and relevant projects.

1. Type of Construction Represented: ______________________________________________________

2. Name of Offeror: ____________________________________________________________________

3. Project Title: _______________________________________________________________________

4. Contract/Project Number: _____________________________________________________________

5. Project Owner and Location: ___________________________________________________________

6. Total Contract Value: $ _____________________________

7. If Offeror performed as Subcontractor, the $-value of Subcontract: $ ___________________________

8. Construction Phase Start Date (Month/Day/Year): __________________________________________

9. Original Construction Phase Completion Date (Month/Day/Year): _____________________________

10. Actual Construction Phase Completion Date (Month/Day/Year): _____________________________ (Actual date if project has been completed)

11. Name of Owner/Client POC: __________________________________________________________

12. Telephone Number of Owner/Client POC: _______________________________________________

13. Email Address of Owner/Client POC: ___________________________________________________

14. General Scope of Construction Project: __________________________________________________

ATTACHMENT 1 CONTINUED:

15. Describe/demonstrate how the project is relevant to the solicitation in the following areas, as stated in the Factor A Definitions:

(a) Function: _____________________________________________________________________

(b) Magnitude of effort: _____________________________________________________________

(c) Complexity:____________________________________________________________________

16. If applicable, explain how the project is relevant to the solicitation in the following areas, as defined in Factor A:

(a) Military Operations Facility as general/prime contractor: ________________________________

(b) Building Information Modeling (BIM):______________________________________________

(c) Construction Operations Building Information Exchange (COBIE) Deliverables_____________

(d) Similar Geographic Location as general/prime contractor:________________________________

(e) Concrete Grade Beam Supported by Drilled Concrete Pier Foundation:______________________

17. Describe your role and responsibility during construction of the project (indicate whether your firm performed as a prime or subcontractor and what percentage of work you self-performed and/or type of work you subcontracted out, if applicable):

18. Summarize your performance evaluation by Customer/Client, if known:

19. Were you issued a Cure Notice, Show Cause Letter, Terminated for Default and/or Assessed Liquidated Damages? (If “Yes” provide an explanation):

ATTACHMENT 2

LETTER OF COMMITMENT OF KEY SUB-CONTRACTOR

(USE SUB-CONTRACTOR’S COMPANY LETTERHEAD)

TO: Contracting Officer:

SUBJECT: Letter of Commitment for Proposed Contract for:

Dear Sir or Madam:

I hereby indicate my commitment that, in the event of an award of a contract to (Fill in name of Offeror), (insert name of subcontractor) will fulfill the duties of (state role on project).

Sincerely, (Signed by Authorized Official)

Date: __________

NOTE: NAVFAC/USACE REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNAIRE AND

SUBMITS DIRECTLY BACK TO THE OFFEROR. THE OFFEROR WILL SUBMIT THE COMPLETED

QUESTIONNAIRE TO USACE WITH THEIR PROPOSAL, AND MAY DUPLICATE THIS

QUESTIONNAIRE FOR FUTURE SUBMISSION ON USACE SOLICITATIONS. CLIENTS ARE

HIGHLY ENCOURAGED TO SUBMIT QUESTIONNAIRES DIRECTLY TO THE OFFEROR.

HOWEVER, QUESTIONNAIRES MAY BE SUBMITTED DIRECTLY TO USACE. [PLEASE CONTACT

THE OFFEROR FOR USACE POC INFORMATION. THE GOVERNMENT RESERVES THE RIGHT TO

VERIFY ANY AND ALL INFORMATION ON THIS FORM.

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information:

Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yyyy):

Contract Completion Date (mm/dd/yyyy):

Actual Completion Date (mm/dd/yyyy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.):

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information:

Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

ATTACHMENT 3: CUSTOMER SATISFACTION SURVEY

NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0)

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information:

Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number:

Email Address:

Point of Contact: Contact’s Phone Number:

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT EVALUATION

(E) Exceptional:

Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good:

Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory:

Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal:

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

(U) Unsatisfactory:

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable: No information or did not apply to your contract. Rating will be neither positive nor negative.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT EVALUATION

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards specified for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)

E VG S M U N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer? E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force? E VG S M U N

b) Ability to hire, apply, and retain a qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines E VG S M U N

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E VG S M U N

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program) E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)? E VG S M U N

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E VG S M U N

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk. (Please attach additional pages if necessary)

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section. Yes No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below. Yes No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues? (Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E VG S M U N

b) Contractor complied with all security requirements for the project and personnel security requirements. E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E VG S M U N

b) Compliance with contractual terms/provisions (explain if specific issues) E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below) Yes No

(End of Summary of Changes)