W912CN-25-Q-0007-0002 (Released).pdf
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- Solicitation number
- W912CN25Q0007
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This is Amendment 0002 to solicitation W912CN25Q0007 for Preventive Maintenance and Repair services, which updates section 8.19 to require company certification through IKECA and reflects this change in Technical Exhibit 7 deliverables. The amendment also updates FAR 52.212-2 Addendum to add company certification requirements and includes answers to questions and answers.
The solicitation seeks a contractor to provide preventive maintenance and repair services for fire suppression/alarm systems, automatic chemical wash systems, and kitchen exhaust system cleaning at Army installations on Oahu and Hawaii (PTA/KMC). Key requirements include monthly PM for chemical wash systems, semi-annual PM for fire alarm systems per NFPA 72 standards, and kitchen exhaust cleaning per specified frequencies. The contractor must have IKECA certification for kitchen hood cleaning and CFI-I certified personnel. Technical evaluation factors include Technical Approach (including certifications and organizational structure), Past Performance, and Price. Quotes are due January 16, 2025 and a site visit is scheduled for January 10, 2025. The period of performance includes a base year and four one-year options plus a potential 6-month extension.
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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
Except as provi ded herei n, all t erms and condit ions of t he document refere nced in Item 9A or 10A, as heretofore change d, remai ns unchanged and in ful l force and effect .
15A. NAME AND TIT LE OF SIGNER (Type or print)
30-105-04EXCEPTION TO SF 30
APPROVED BY OIRM 11-84
ST ANDARD FORM 30 (Rev. 10-83) Prescr ibed by GSA
FAR (48 CFR) 53.243
The purpose of this amendment is to:
1. Answ er the Questions and Answ ers.
2. Update PWS section 8.19 to require company certif ication through IKECA and reflect this change in the TE 7 Deliverables.
3. Update FAR 52.212-2 Addendum to add company certification for IKECA
1. CO NTRACT ID CODE P AGE OF P AGES
1 65
16A. NAME AND T ITLE OF CONTRACTING OFFICER (Type or print)
16C. DAT E SIGNED
BY
16B. UNITED ST AT ES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR
(Signature of Contract ing Officer )(Signature of person authorized t o sign)
8. NAME AND ADDRESS OF CONTRACTOR (No., Street, Count y, Stat e and Zip Code) X W912CN25Q0007
X 9B. DAT ED (SEE IT EM 11)
20-Dec-2024
10B. DAT ED (SEE IT EM 13)
9A. AMENDMENT OF SOLICITAT ION NO.
11. THIS IT EM ONLY APPLIES T O AMENDMENT S OF SOLICITATIONS
X The above numbered soli cit ati on i s amended as set forth in It em 14. The hour and date specified for rece ipt of Offer is ext ended, X is not extended.
Offer must acknowl edge rece ipt of t his amendment pri or to the hour and date specified in the sol ici tat ion or as amended by one of t he fol lowing methods:
(a) By compl eti ng Items 8 and 15, and returning 1 copi es of the amendment ; (b) By acknowledgi ng recei pt of thi s a mendment on each copy of t he offer submit ted;
or (c) By s epara te let ter or t elegram whi ch i ncludes a refe rence t o t he s olic ita tion and amendment numbers . FA ILURE OF YOU R A CKNOWLEDGMENT TO BE RECEIVED AT TH E P LACE D ESIGNATED FOR TH E RECEIPT OF OFFERS P RIO R TO THE HOUR AN D DATE SP ECIFIED MA Y RESULT IN
REJECTIO N OF YOUR OFFER. If by vir tue of thi s amendment you desire t o change an offer already submit ted, s uch c hange ma y be made by t ele gram or let ter, provided each t elegram or l ett er makes reference to the sol ici tat ion and this amendment , and is re ceived prior to the openi ng hour and dat e speci fi ed.
12. ACCOUNTING AND APPROPRIATION DAT A (If required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORT H IN ITEM 14 ARE MADE IN THE
CONT RACT ORDER NO. IN ITEM 10A.
B. T HE ABOVE NUMBERED CONT RACT /ORDER IS MODIFIED T O REFLECT THE ADMINIST RATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORT H IN ITEM 14, PURSUANT TO T HE AUTHORITY OF FAR 43.103(B).
C. T HIS SUPPLEMENT AL AGREEMENT IS ENT ERED INTO PURSUANT TO AUTHORITY OF:
D. OT HER (Specify type of modification and authorit y)
E. IMPORTANT: Contract or is not, is required to sign this document and return copies t o the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/cont ract subject matter where feasible.)
10A. MOD. OF CONTRACT/ORDER NO.
U0002
2. AMENDMENT/ MODIFICATION NO. 5. P ROJECT NO .(If appli cable)
6. ISSUED BY
3. EFFECTIVE DATE
16-Jan-2025
CODE
413 CSB
413TH CSB, RCO-HAWAII,
742 SANTOS DUMONT AVENUE
BLDG 108, 3RD FLOOR (WAAF)
SCHOFIELD BARRACKS HI 96857- 5026
W912CN 7. AD MINISTERED BY (If other t han item 6)
4. REQUISITION/PU RCHASE REQ. NO.
CODE
See I tem 6
FACILITY CODECODE
EMAIL:TEL:
SECTION SF 30 BLOCK 14 CONTINUATION PAGE
SUMMARY OF CHANGES
SECTION SF 1449 - CONTINUATION SHEET
The following have been modified:
PERFORMANCE WORK STATEMENT
Performance Work Statement (PWS) Base Operations
Preventive Maintenance and Repair of Fire Suppression/Fire Alarm, Automatic Chemical Wash Systems and Hoods, Ducts, Fans & Filter Cleaning
16 JAN 2024 v1 26 Feb 2024 v2 27 Feb 2024 v3 2 Apr 2024 v4 6 May 2024 v5
28 May 2024 v6 30 May 2024 v7 13 Jun 2024 v8 28 Jun 2024 v9 30 Jul 2024 v10 30 Aug 2024 v11 16 Jan 2025 final
Table of Contents
1.0 INTRODUCTION
1.1 Background
Objectives
1.3 Climatic Conditions
1.4 Facility Access
1.5 Traffic Flow
1.6 Drainage
1.7 Restoration of Landscape Damage
1.8 Dust Suppression
1.9 Utility Location
1.10 Excavation Permits
1.11 Work Clearance
2.0 REQUIREMENTS
2.1 Description of Services
General Information
2.1.3 Place of Performance and Hours of Operation
2.1.4 Federal Holidays
Travel/Temporary Duty Emergency Services
2.1.7 Contract Administration and Management
2.1.8 COR/ACOR Functions
2.1.9 Quality Control (QC).
2.1.10 Subcontract Management.
2.1.11 Contractor Employees
2.1.12 Business Relations
2.2 Work Management
2.2.1 Coordination
2.3 As-Builts and Geospatial Information System (GIS).
2.3.1 Maintain As-Builts
2.3.2 Real Property Records Updates
2.3.3 GIS
2.3.4 GIS Support Services
2.3.5 GIS Files
2.3.6 Other Documents
2.4 Historic Property or Archaeological Site
2.4.1 Repair and Replacement
2.5 Special Requirements
2.5.1 Security
2.5.2 Security Training
2.5.3 Safety
2.5.4 Training, Physical Requirements, or other Expertise Required.
2.5.5 Environmental Requirements.
2.5.6 Contingency Plans
3.0 PERFORMANCE REQUIREMENTS AND STANDARDS
3.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)
3.2 Quality Assurance
4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX
5.0 COMMON LEVELS OF SERVICE (SERVICE)
6.0 DELIVERABLES
7.0 RELATED DOCUMENTS19
7.1 Definitions and Acronyms
7.1.1 Definitions
7.1.2 Acronyms
7.3 Applicable Directives, Publications
7.3
7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)
7.4.1 Utilities
7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE
7.5.1 Contractor-Furnished Material and Responsibilities
7.5.2 Contractor-Furnished Items
7.5.3. Contractor Facilities
7.6 U.S. Department of Labor (DOL) Wage Determination (WD)
8.0 Description of Services
8.1 Facility Workload
8.2 Fire Alarm, Fire Suppression and building Mass Notification Systems
8.2.1 Fire Alarm Systems
8.2.1.1 Turnover/Fire Testing Schedule
8.2.1.1.2 Initial Inspections
8.3 Preventive Maintenance (PM) Requirements
8.3.1 Preventive Maintenance (PM) Schedule
8.4 Sprinkler and Hood Suppression Systems
8.5 Fire Alarm Systems
8.6 Routine Repairs identified during Preventive Maintenance (PM) Services
8.7 Routine Service Call. (Fire Alarms Systems, Sprinkler and Hood Suppression Systems
8.8 Emergency Service Call. (Fire Alarms Systems, Sprinkler and Hood Suppression Systems)
8.9 Replacement Parts
8.10
8.11 Weekly Status Report
8.12 Monthly invoice
8.13 Auto Chemical Wash Systems
8.13.1 Auto Chemical Wash Preventive Maintenance (PM) Services
8.13.2 Preventive Maintenance (PM) Schedule Auto Chemical Wash System
8.14 Routine Service Call (Auto Chemical Wash System)
8.15 Emergency Service Call (Auto Chemical Wash System
8.16 Replacement Parts (Auto Chemical Wash System)
8.17 Weekly Status Report (Auto Chemical Wash System).
8.18 Monthly invoice
8.19 Kitchen Exhaust Hoods, Ducts, Fan and Filter System Cleaning Services
8.20 Cleaning Report
8.20.1 Identify Kitchen Exhaust System Defects
8.20.2 Cleaning Report Photos
8.21 Kitchen Exhaust System Cleaning Schedule
8.22 Annual Rust Removal and Painting
8.22.1 Rust Removal and Painting Photos
8.23 Work Site Cleanup and Disposal of Waste
8.24 Government Furnished Utilities/Services
8.25 Monthly invoice Kitchen Exhaust System Cleaning Services. Kitchen Exhaust Hoods, Ducts, Fans and Filter systems.
1.0 Introduction. This is a non-personal services contract to provide Preventive Maintenance and repair of Fire Suppression/Fire Alarm, and Auto Chemical Wash Systems and Hoods, Ducts, Fans & Filter Cleanings. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Maintenance and all repair parts required for Demand Maintenance Orders (DMOs).
1.1 Background. Provide monthly preventive maintenance (PM) and repair services of automatic chemical wash systems at various facilities listed in Technical Exhibit (TE 1). The Contractor shall perform semi-annual PM and inspection services on fire suppression/alarm systems and components listed in TE 2, 3 and 4 IAW the latest edition NFPA 72, National Fire Alarm and Signaling Code, technical manuals, Unified Facilities Criteria (UFC) 3-601-02, Operation and Maintenance: Inspection, Testing, and Maintenance of Fire Protection Systems, and manufacturers’ instructions. The contractor shall provide cleaning of kitchen exhaust systems hoods, ducts, fans, and filters at various facilities listed in Technical Exhibit (TE 5). Location and frequency of requirement is at various Army installations listed in TE 1-5 on the Island of Oahu and Pohakuloa Training Area and Kiluaea Military Camp (PTA/KMC), Island of Hawaii.
1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and Local Laws, Regulations, and Directives to include, but not limited to, the publications in Section 7, Related Documents.
1.2.1 The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.
The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill Fire Suppression/Fire Alarm- Hoods, Ducts, Fans & Filter Cleanings and Auto Chemical Wash Systems and their component needs, emphasizing innovation and commercial best practices.
1.3 Climatic Conditions. The average annual rainfall is 33.15 inches; with the wettest months being (November- March). The average annual maximum and minimum temperatures are approximately 79 and 89 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 79 degrees in the month of December thru March and a high of 89 degrees in the month of June through October Summer temperatures often reach 89 degrees Fahrenheit.
1.4 Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.
1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during surfaced area maintenance.
The Contractor shall notify the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets. Emergency road closures shall be coordinated with the Contracting Officer Representative (COR) or Alternate Contracting Officer Representative (ACOR).
1.6 Drainage. Maintenance work performed under this contract shall not impede drainage. N/A
1.7 Restoration of Landscape Damage. N/A
1.8 Dust Suppression. N/A
1.9 Utility Location. N/A
1.10 Excavation Permits. N/A
1.11 Work Clearance. N/A
2.0 Requirements.
2.1 Description of Services.
2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.
2.1.2 General Information.2.1.2.1 Transition (Phase In/Phase Out). The Contractor shall prepare and submit a transition plan within ten (10) business days after contract award. The transition plan will have a sixty (60) business day transition period that will be implemented by the Contractor and shall state Contractor key personnel on board. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.
2.1.2.1.1 Phase In/Phase Out for Incumbent Contractor.
If the Contractor is the incumbent Contractor, the phase out/phase in period shall be no more than thirty
(30) calendar days and will primarily consist of administrative transition under the new contract number.
All documents shall be updated with the new contract number and new dates and submitted for approval.
All previous approvals under the old contract are invalid.
2.1.2.2 Transition (Phase-Out). Sixty (60) business days prior to contract expiration will constitute the phase-out period. The Contractor shall develop and implement a plan to affect a smooth and orderly transfer of performance responsibility to a potential successor. The initial phase-out plan shall be submitted to the COR for approval no later than six (6) months after the start of the base contract year.
The plan shall contain details that include but are not limited to; timelines for events, key personnel involved and interface with the Government and follow-on Contractor. The plan shall fully describe how the Contractor shall approach the following issues: Employee notification; Retention of key personnel;
Turn-over of work-in-progress, inventories and transfer of Government furnished property; Removal of Contractor property; Data and information transfer; deletion of password access to Government systems, installation clearance actions including turn-in of windshield decals and controlled access cards (CAC) and any other actions required to ensure continuity of operations. The plan shall also include a joint inventory among the incumbent, the Government, and the successor Contractor; reconciliation of all property accounts and requisitions, turn-in of excess property and cleanup of Contractor work areas.
The Contractor shall correct any damage to Government-Owned Property caused by employee negligence or mistake, intentional or otherwise. During the thirty (30) business day transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract. The Contractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties. The Contractor shall provide reasonable assistance to the Government's contract solicitation process such as verifying workload data and other factual information to be included in a new solicitation and providing access to the workplace for site visit(s) of prospective offerors.
2.1.2.3 Service Plans. Within thirty (30) calendar days of the start of the contract, the Contractor shall submit to the KO/COR a Service Plan (Deliverable A013). The Service Plan shall describe all preventive maintenance services to be performed and their frequencies as reflected by this Contract, standard operating procedures/orders, and proposed staffing.
2.1.2.4 High Risk Utilities Plan. Within thirty (30) calendar days the Contractor shall submit detailed management plans for high-risk utility systems (for example water, electrical, and gas). These management plans shall include, at a minimum, specific maintenance tasks and frequencies, specific instructions for accomplishment of tasks, required special tools and equipment, personnel requirements, safety requirements, emergency procedures, personnel training requirements, and documentation procedures. The Contractor shall submit the plan annually for Contracting Officer approval. The following plans shall be submitted as part of the Service Plan.
2.1.3 Place of Performance and Hours of Operation.
2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in TE 1-5.
2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.
2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below, unless there is a requirement to respond to a Priority 1, Emergency. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 United States Code (U.S.C) § 6103, Government Organization and Employees, Holidays).
New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November
Christmas Day 25th day of December
NOTE: When a holiday falls on a Sunday, the following Monday will be observed as a holiday, and, when a holiday falls on a Friday or Saturday, the preceding Thursday is observed as a holiday by U.S.
Government Agencies. Federal holidays also include any Presidential or Congressionally designated days off other than the holidays listed above.
2.1.4.1 The Contractor shall provide personnel support within two (2) hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Project Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.
2.1.4.2 Installation Closures.
When an unforeseen Installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the next business day following the closure unless the following day is a Saturday, Sunday, a recognized Federal Holiday, and when routine work is not scheduled for that day.
2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within two
(2) hours. The Contractor shall resume operations with KO/COR approval.
2.1.4.4 Curtailment of Operations. When operations are curtailed due to manmade or natural conditions on a working day, it may be necessary for the KO/COR to interrupt that day’s work under this contract. The Contractor shall reschedule the work on any day acceptable to the Government. If the KO agrees, the Contractor may continue the work as scheduled. The KO will provide verbal announcements of immediate curtailment of operations to the Contractor.
2.1.4.5 Days of No Scheduled Activities (DONSA). The Installation has historically granted Military personnel (Enlisted and Officers) DONSA, for example, the Friday after Thanksgiving, in addition to the listed Federal Holidays above.
DONSA are not considered a day of excused absence for the Government civilian work force or Contractor employees.
If a DONSA affects scheduled contract work or access to facilities, the work in affected facilities may be rescheduled to compensate for the DONSA.
However, announced DONSA or exodus of Military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas or uninterrupted performance of work (i.e., training facility and area maintenance and supply inventories).
The Contractor shall vary work schedules to take full advantage of such opportunities by planning maintenance that is better accomplished when personnel are not using facilities during those times.
2.1.5 Travel/Temporary Duty. N/A
2.1.6 Emergency Services.
2.1.6.1 Emergency Medical Treatment. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the United States (US) Government.
2.1.6.2 Accident Reporting. The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. A completed typed original plus one (1) copy of ENG FORM 3394 United States Army Corps of Engineers Accident Investigation Report shall be delivered to the KO within five (5) calendar days of occurrence, whenever an accident involving personal injury or government owned property occurs.
2.1.7 Contract Administration and Management.
2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5, Post-award Orientation. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Project Manager and the KO. The written minutes will be distributed within five (5) calendar days after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.
2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.
2.1.7.3 The following provides the roles and their respective authority during the performance of the contract.
2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO.
Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.
2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or Alternate Contracting Officer’s Representative (ACOR), and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The Alternate Contracting Officer Representative (ACOR) will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.
2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.
2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).
2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions:
assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements;
monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.
2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.
2.1.10 Subcontract Management. N/A
2.1.11 Contractor Employees.
2.1.11.1 Key Personnel.
2.1.11.1.1 Project Manager (PM). The Contractor shall provide a PM who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall have a baccalaureate degree from an accredited College or University and five (5) years of experience in base support management or a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided by the Contractor to the KO.
In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence of the Project Manager. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer at the start of the contract. The PM or alternate shall be available 24/7/365 including Federal holidays. The Project Manager performing work under this contract shall have and maintain installation access at time of the contract start date and for the life of the contract. The PM and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.
2.1.11.1.2 GFEBS PM Coordinator Lead. N/A
2.1.11.1.3 GFEBS Certification. N/A
2.1.11.1.4 Common Access Card (CAC). N/A
2.1.11.1.5 U.S. Residency. All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.
2.1.11.1.6 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or Sub-contractor personnel.
2.1.11.1.7 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.
2.1.11.1.8 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government Installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the Installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.
2.1.11.1.9 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with Joint Ethics Regulation (JER) DoD 5500.07-R.
2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of Subcontractors within (10) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.
2.1.13 Manual Operations. N/A
2.2 Work Management. Applicable only for SERVICE 411, 414, and 420.
2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission. All correspondence shall be submitted within the established suspense dates. All extensions, releases, or other relief of suspense requirements shall be obtained from the originating office by the Contractor.
2.2.2 General Fund Enterprise Business System (GFEBS): N/A
2.2.3 Demand Maintenance Orders (DMOs). N/A
2.2.3.1 DMO Desk. N/A
2.2.3.2 DMO Call Receipt and Entry. N/A
2.2.3.3 GFEBS and/or ArMA Case Number. N/A
2.2.3.4 Completed Work. The Contractor, certifying the work was satisfactorily performed, shall sign completed work authorizations.
2.2.4 Preventive Maintenance Orders (PMOs). N/A
2.2.4.1 PMO Program. N/A
2.2.4.2 PMO Schedules. N/A
2.2.4.3 Approved PM Schedule. The Contractor shall strictly adhere to the scheduled PM dates to facilitate verification of work by the COR/ACOR. If the Contractor finds it necessary to reschedule a PM, a written request shall be made to the COR/ACOR detailing the reasons for the proposed change at least five (5) working days prior to the originally scheduled PM date. No scheduled PM dates shall be changed without the prior written approval of the COR/ACOR.
2.2.4.4 PMO Stickers/Log. N/A
2.2.4.5 Warranty Program. N/A
2.2.4.6 Operation and Maintenance (O&M) Manual Digital Library. N/A
2.2.5 Operations Work Orders (OWOs). N/A
2.2.6 Project Work Orders (PWOs). N/A
2.2.7 Warranty Program. N/A
2.2.7.1 Warranty Enforcement Manager. N/A
2.2.7.2 Warranty Management. N/A
2.2.7.3 Routing of Warranty DMOs. N/A
2.2.7.4 Warranty Records. The Contractor shall comply with standard Army execution and warranty claim action reporting programs as defined in AR 700-139.
2.2.7.5 Exceptions. The existence of a warranty does not alleviate the Contractor of his responsibility to perform work needed to prevent potential damage to personnel and property or to prevent unnecessary shutdown of facilities and functions.
2.2.7.6 Technical Document Library Operation. N/A
2.3 As-Builts and Geospatial Information System (GIS). N/A
2.3.2 Real Property Records Updates. N/A
2.3.3 GIS. N/A
2.3.4 GIS Support Services. N/A
2.3.5 GIS Files. N/A
2.3.6 Other Documents. N/A
2.4 Historic Property or Archaeological Site. N/A
2.5 Special Requirements.
2.5.1 Security.
2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated Subcontractors’ employees shall comply with applicable Installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DoD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or Installation changes.
2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve require operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.
2.5.1.3 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, all vehicles must be registered IAW current state requirements. In addition, all vehicles must be registered IAW current state requirements. In addition, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the Installation at all times. The list may be used in case of emergency and/or another contingency. Evidence of vehicle ownership and vehicle liability insurance must be presented upon request.
2.5.1.3.1 Contractor and Vendor Access. All privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess identification documents as required by USAG-HI DES to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state and/or commercial driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access. All vehicles must be registered IAW current state requirements in which they are registered.
2.5.1.3.2 All Contractor personnel, not possessing a Common Access Card (CAC), requesting access to USAG-HI installations will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of all Army installations on the island of Oahu Hawaii.
2.5.1.3.3 ACCESS TO ARMY INSTALLATIONS – PERSONNEL AND VEHICLES.
The Government recognizes the important roles companies like you play in our day-to-day operations.
That is why USAG-Hawaii is enhancing the current access control solution called the Automated Installation Entry (AIE) Program. This program supports the security requirements while offering a streamlined access procedure for vendors, contractors, sub-contractors, suppliers and service providers.
This program is available to new and existing personnel who require access to USAG-Hawaii and are not authorized to receive a Department of Defense CAC and desire a streamlined entry into the installation.
Sponsorship and participation at each USAG-Hawaii location (e.g., Schofield Barracks, Wheeler Army Airfield, Fort Shafter, Tripler Army Medical Center, Pililaau Army Recreation Center and Pohakuloa Training Area) is required.
AIE Credential holders may access the installation through any of the USAG-Hawaii Gates that size allows and will only be subject to random inspections.
Companies that choose not to participate in the AIE Program will have limited access through the Schofield Barracks Lyman gate, Fort Shafter’s Buckner Gate and Tripler Army Medical Center Main Gate.
All employees will be required to go through the inspection area and will be subject to the standard access control procedures, security screenings, and/or vehicle inspections.
*Access control changes can occur at any time due to security requirements
Companies that service USAG-Hawaii facilities may initiate enrollment in the AIE Program by contacting the Contracting Officer’s Representative (COR).
If you have questions regarding the AIE Program at USAG-Hawaii, please contact Security Branch Operations, at 808-656-0232.
AIE Program Enrollment Process for Background Check and Process to obtain AIE Badge
Enroll your company by contacting the COR who will be the Sponsor. The COR will provide the excel spreadsheet for the list of contractor employee information. The following information is required from the contractor: last name, first name, date of birth, status, social security number, company name, and contract number. The COR will complete the Sponsor information and provide the list to the Directorate of Emergency Services (DES) Access Control Division. The DES will conduct the background check to vet personnel prior to arrival to pick up their AIE Badge and will ensure a more efficient process while saving time.
The AIE Program performs background screening and credentialing.
DES will contact the COR (Sponsor) once the background checks have been validated to schedule a time for the contractor employees to go to one of the registration locations and complete the process to obtain the AIE Badge.
Contractor employees should bring an acceptable form of identification (see List A and List B) to the appointment. Upon arrival, a photo will be taken to complete the process. Employees will be issued their AIE Badge, which they will use for access to the installation.
Forms of Acceptable Identification for picking up your credential:
List A - One (1) needed
U.S. Passport (unexpired)
Permanent Resident Card or Alien Registration Receipt Card (Form I-551)
Unexpired foreign passport, with I-551 stamp or attached Form I-94 indicating unexpired employment authorization Unexpired Employment Authorization Document that contains a photograph (Form I-766, I-688, I688A, I-688B)
List B – Two (2) needed
Driver’s license or ID card issued by a state
ID Card issued by federal, state or local government agencies or entities
School ID card with a photograph
Voter’s registration card
U.S. Military card or draft record
Military Dependent’s ID card
U.S. Coast Guard Merchant Mariner Card
Native American tribal document
Driver’s license issued by a Canadian government authority
U.S. Social Security card issued by the Social Security Administration
Certification of Birth Abroad issued by the Department of State (Form FS-545 or Form DS-1350)
Original or certified copy of a birth certificate issued by a state, county, municipal authority or outlying possession of the United States bearing an official seal
U.S. Citizen ID Card (Form I-197)
ID Card for use of Resident Citizen in the United States (Form I-179)
Unexpired employment authorization document issued by DHS (other than those listed under List A)
2.5.1.4 Physical Security. N/A
2.5.1.5 Secure Area Access. N/A
2.5.1.6 Employee Terminations. When an employee is terminated from employment on the contract for any reason, the Contractor shall have an out-processing checklist that identifies the Government issued Installation Access Badge/Pass has been turned in to the COR and property items accounted for and back in proper custody. A signature shall be required on the checklist from the appropriate person acknowledging receipt of the items. Checklists shall be retained for the duration of the contract.
2.5.1.7 Departing Employees. The Contractor shall ensure Contractor employees return security photographic identification cards, permits, CAC, GFP, keys, photo passes, range passes, sensor access (slide) cards and that access to the LAN email has been canceled. All out-processing Contractor employee CACs must be returned to the COR no later than close of business on the last workday. A formal termination or departing memo must be submitted to the COR and security office with the requested items stating they have been collected.
2.5.1.8 Key Control. N/A
2.5.2 Security Training.
2.5.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated Subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.
2.5.2.2 Anti-Terrorism (AT) Level 1 Awareness Training. All Contractor employees, to include Subcontractor employees, requiring access to Army Installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days of contract start date and within five (5) calendar days of new employees commencing performance and send to the COR via both electronic and paper copy. The Contractor shall complete the training within thirty (30) calendar days of contract award AT level I awareness training is available at the following website: http://jko.jten.mil.
2.5.2.3 Operational Security (OPSEC) Awareness Training. IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within thirty (30) calendar days of contract award and send to the COR via both electronic and paper copies. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website: https://securityawareness.usalearning.gov/opsec/index.html.
2.5.2.3.1 All Contractor employees must complete the DoD Cybersecurity Awareness Training before issuance of network access and annually thereafter. N/A
2.5.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program. All Contractor employees shall wear a reflective vest or suitable substitute while working during darkness hours. Contractor shall be responsible for any injury to any Contractor’s representative, or others, as well as for any damage to any personal or public property that occurs during the performance of this contract that is caused by the Contractor’s fault or negligence.
2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees.
The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.
2.5.3.2 Occupational Safety and Health Administration (OSHA). The Contractor shall comply with the OSHA standards. The Contractor shall comply with all applicable Federal, State, and Local Laws, Regulations, and Directives. If the Contractor fails or refuses to comply promptly with safety requirements, the Government may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such order shall be made the subject of claim for extension of time or for excess costs or damages to/by the Contractor. The Contractor shall be responsible for enforcement of all safety requirements by the Contractor and his Subcontractors/teaming partners and/or joint venture partners.
2.5.3.3 Hot Work Permit.
A Hot Work Permit is required any time heat producing devices are used and shall be issued by the Fire Department prior to ANY work being started.
Example, welding, grinding, cutting, brazing, etc.
Hot Work Permits will be closed by the Fire Department, after hot work is completed, and before personnel responsible for the work clears the job site.
2.5.4 Training, Physical Requirements, or other Expertise Required.
2.5.4.1 Certification and Licensure. The Contractor shall ensure all Contractor’s employees and associated Subcontractors are certified or licensed in the specific areas required by the State of Hawaii.
The Contractor shall ensure employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.
2.5.5 Environmental Requirements.
2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.
2.5.5.2 The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.
2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, Local, and Installation Environmental Laws, Rules, Plans, and Policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the Installation IAW with Industry Standards, Local, State and Federal Laws. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.
2.5.5.4 Spill Plan. N/A
2.5.6 Contingency Plans.
2.5.6.1 General. N/A
2.5.6.2 Mobilization Contingency Plan. N/A
2.5.6.3 Disaster Contingency Plan. This plan shall establish procedures, identify personnel, document essential PWS disaster services and identify the means of maintaining essential PWS services during disasters.
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