Amendment 0002 - Responses to Questions 085820 .pdf

Solicitation Number Amendment 0002 - W912CL-20-Q-0300

Responses to Questions 28 August 2020

Important Contractor is required to sign this document and return 1 copy to the issuing office with its Quote by signing the document at the end of this page.

Line Reference Questions Response

1 Attachment 1 –

Pricing

Schedule

Item No 0006 – 1 JOB - Upgrade Software/Hardware

The contractor shall update the Windows operating platform and INTELLI-SITE OSSI operating system which is listed in the PWS.

FFP

Upgrade Software/Hardware

FOB: Destination

Should this line item (Item No 0006) include the yearly software maintenance cost for the (Open Options Access Control and Qugnify Ocularis CCTV software maintenance)?

This is a yearly cost that it may be beneficial to include in the service contract for automatic renewals. Should we include the yearly software maintenance costs of the security systems in this line item, or is this for labor only for the hardware and software?

The cost associated with CLIN 0006 is for the upgrade of the 1st floor base computer and operating system. The current system is operating on antiquated windows and

INTELLI-SITE OSSI software and needs to be updated with current operating software. The current CCTV software operates on a different system and is not connected to the MASC system or contract. Currently we are not asking for annual software maintenance and are asking only for the system upgrade, labor, software and hardware.

2 Combo Synopsis

Solicitation

Questions Due 12:00 PM CDT 21 Aug, Due to the current COVID19 and Civil Unrest issues creating significant issues, would the Government consider an extension for the proposal submission in order to allow for the vendor to submit a quality quote ?

Quotes are expected to be submitted on 31 Aug 20. The current contract will expire on 25 Sep 20 and any delay with awarding the follow-on contract will create serious security issues.

3 PWS Para 1.4.

Scope of Work

Upgrade the 1st floor control registration station and the backup slave station with current Window and

INTELLI-SITE OSSI software/hardware. 2)

After all upgrades are completed, the contractor will provide diagnostics, trouble shooting, preventive maintenance, and repair/replacement of the software/hardware and doors

Perform Quarterly Preventive maintenance checks and services of access control electronic security system hardware, devices and components, circuit board panels, power supply, electric strike locking devices, electronic motion sensor devices, biometric readers w/number key pad, computer hardware and software applications and conduit as required:

In order to allow for the best quote possible, will the

Government allow the Vendor to conduct the Upgrade and the

PM tasks simultaneously?

No, the requirements due to time and manpower would be need to be conducted at separate times. The PM tasks are detailed and have impacts on ARSOUTH personnel due to requirements for escorting and overseeing of the task.

4 PWS Para 1.4.

Scope of Work

Upgrade the 1st floor control registration station and the backup slave station with current Window and

INTELLI-SITE OSSI software/hardware. 2)

After all upgrades are completed, the contractor will provide diagnostics, trouble shooting, preventive maintenance, and repair/replacement of the software/hardware and doors

Perform Quarterly Preventive maintenance checks and services of access control electronic security system hardware, devices and components, circuit board panels, power supply, electric strike locking devices, electronic motion sensor devices, biometric readers w/number key pad, computer hardware and software applications and conduit as required:

Could the Government provide some historical data on how many of the 9 biometric/proximity card readers, 65 door sensors, 10 proximity/pin card readers, 2 biometric enrollment readers, 31 circuit board panels, 2 central control registration stations, 1 Backup Slave Station, 1 Uninterrupted Power Supply

(UPS) and 20 Altronix power supply have had mainfulctions in the past 12 months. This historical data will allow the vendor to create a more accurate budget quote for the work required for the PM phase of the requirement.

There are more than 9 biometric/proximity card readers.

Refer to PWS paragraph 1.2 for the number of biometric/ proximity card readers. During the last 12 months there has been 6 recorded issues with the MASC system. Each of the issues effected different components of the system but all were resolved within reasonable time frames.

Normally we see hardware on doors failing more often, due to use, than software issues. Software issues have happened in the last year and due to the system not being network a contractor was called to conduct emergency repairs.

PWS Para .2.1

PWS Para 5.2.12

Parts List-Commonly used, but not all inclusive list of parts that the contractor shall replace, as needed, during the quarterly maintenance checks, at no additional charge to the

Government:

Repair Parts: Contractor shall provide all necessary repair parts that are needed to make repairs to the MASC Access Control Computer System. Government will pay actual cost of repair parts. The contractor shall provide the COR with a written quote for all necessary repair and/or maintenance parts. The COR will review the contractor's submittal prior to part replacement. The contractor shall use only new parts and shall show the new part to the COR prior to installation. The contractor shall show the COR the damaged part after replacement.

Is this stating that if we replace a part during the PM that we will not charge for the part or is it stating that we will not charge any addition labor.

Are we using the premise all parts will be billed separately except for anything under warranty?

No additional charge to the Government will be made for the amount of time it takes for the replacement of Access Control component Parts List IAW

5.2.1 of the PWS or any other parts the contractor has included in it proposed parts list or under warranty. If there is something found during the PM checks that is not working or broken. then the Contractor shall provide a cost estimate of the amount of time it takes for the repair. Refer to revised Attachment 1 – CLINS 0003, 1003. 2003, and 3003.

No additional charge to the Government will be made for the replacement of access control components/parts under warranty. Also, no charge will be made for the replacement of Access Control commonly used parts during PM in accordance with PWS paragraph 5.2.12. If there is something found during the PM checks that is not working or broken, the Government will reimburse the contractor the firm-fixed price for the cost of the Access Control component repair parts listed in the contractors list of repair parts commonly used for MASC. As stated in Attachment 1 – Offeror shall submit firm-fixed pricing for repair parts commonly used for MASC. Refer to revised Attachment 1 – Pricing Schedule CLINS 0004,1004,2004 and 2005. This statement is also stated within 52.212-1

INSTRUCTIONS TO QUOTERS-COMMERCIAL ITEMS

ADDENDUM, Page 6 - Emergency Repair parts, Quoter's shall submit a pre-priced Emergency Repair Parts List of emergency parts commonly used for MASC This would include all parts that are not under warranty or parts that may break after warranty.

Name and title of Signer (Type or print)

Contractor/Offeror DATE SIGNED

(Signature of person authorized to sign)