63RD_REGION2MS_PWS_FINAL_REV3_24MAY2022.pdf

SOLICITATION NO. W9127S22R6029

MUNICIPAL SERVICES

FOR

63D READINESS DIVISION

Region 2

U.S. Army Engineer District, Little Rock Corps of Engineers 700 West Capital, Room 7315 Little Rock, AR 72201

Performance Work Statement Final Rev 3

MAY 24, 2022

REVISION HISTORY

Revision # Description of Change Date -- 03/21/2022

MUNICIPAL SERVICES FOR 63d RD Region 2

1 Rev 1 - Updated to be consistent with 3Year Base + 2 Option Years.

Section C 0200000, Spec Item 2.10.3; Section F: Deliveries or Performance, Spec Item 2.10.3; Section C 1503010 Janitorial, Spec Item 3.1.

05/04/2022

2 Rev 2 - Updated Section F, Deliveries or Performance, to include new security deliverables per Section C 0200000, Spec Items 2.7.2.7, 2.7.2.8, 2.7.2.9 and Section C 1503010 Janitorial, Spec Item 3.1.

05/18/2022

3 Rev 3 - Updated to RFP # [SOLICITATION NO. W9127S22R6029] 05/24/2022

Initial Release [SOLICITATION NO. ------W9127S--------22---Q---00---29--] See Rev 3

TABLE OF CONTENTS

SECTION A – SOLICITATION FORM – SEE SF1449

SECTION B – SUPPLIES OR SERVICES AND PRICES – SEE SF1449

SECTION C – DESCRIPTIONS AND SPECIFICATIONS – PERFORMANCE WORK STATEMENT

SECTION D – NOT USED

SECTION E – INSPECTION AND ACCEPTANCE – SEE SF1449

SECTION F – DELIVERIES OR PERFORMANCE

SECTION G – CONTRACT ADMINISTRATION DATA – SEE SF1449

SECTION H – SPECIAL CONTRACT REQUIREMENTS – SEE SF1449

SECTION I – CONTRACT CLAUSES – SEE SF1449

SECTION J – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

SECTION K – REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS –

SEE SF1449

SECTION L – INSTRUCTIONS, CONDITIONS AND NOTICE TO BIDDERS – SEE SF1449

SECTION M – EVALUATION FACTORS FOR AWARD – SEE SF1449

MUNICIPAL SERVICES FOR 63d RD Region 2

SECTION A – SOLICITATION FORM – SEE SF1449

SECTION B – SUPPLIES OR SERVICES AND PRICES – SEE SF1449

SECTION C – DESCRIPTIONS AND SPECIFICATIONS – PERFORMANCE

WORK STATEMENT

0100000 – General Information

0100000 – General Information

Spec Item

Title Description

1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide Municipal Services at the 63d Readiness Division (RD) Region 2 sites outlined below and described in this Performance Work Statement

(PWS):

REGION 2

Facility Code Site Name & Site Address

TX056

TX068

TX114

TX184

TX187

TX189

TX190

TX195

TX196

TX209

TX213

Midland ARC, 2414 Windecker St., Midland, TX 79711 Seagoville ARC, 701 West Simonds Rd., Seagoville, TX 75159 Grand Prairie Reserve Complex, 397 Armed Forces Dr., Grand Prairie, TX 75051 COL James L. Stone ARC, 11280 White Settlement Rd., Fort Worth, TX 76108 Amarillo AFRC, 4511 NE 24th Ave., Amarillo, TX 79107 Lewisville AFRC, 1860 Summit Ave., Lewisville, TX 75077 Denton ARC, 3250 Jim Christal Rd., Denton, TX 76207 Huntsville AFRC – 1901 Veterans Memorial Parkway, Huntsville, TX 77340 Tyler AFRC – 13592 State Highway 31 W, Tyler, TX 75709 Lufkin AFRC – 4201 N Medford Dr, Lufkin, TX 75901 Bryan ARC – 2350 North Harvey Mitchell Parkway, Bryan, TX 77807

The PWS is organized into annexes. Annex 1 is "General Information". Annex 2 contains on-site project management and administration requirements. Annex 3 through Annex 18, and related sub-annexes, contain the technical requirements.

Contractor may be requested to perform an inventory of a new site within the Region through an IDIQ task order under this contract. Additional sites may be added to this PWS for the Contractor to provide Municipal Services through future modifications.

1.2 Project Location The work shall be performed at various locations as listed in Spec Item 1.1 above, and will vary from location to location. Service locations may be added or deleted, and the services required at each location may be changed during the term of the contract via contract modification, at the discretion of the Government. The following is an example of the dispersion of work at the various locations.

(1) Janitorial Services: various locations

0100000 – General Information

Spec Item

Title Description

(2) Grounds Maintenance Services: various locations

1.3 Background Information The total estimated number of personnel utilizing the facilities is 7,000 people per month. The cost of these services shall be accounted for in the Contractor’s ELIN prices. In accordance with FAR 52.208-9, this contract requires the use of mandatory subcontractors (SourceAmerica/AbilityOne participating nonprofit agencies). These subcontractors are currently servicing the following sites under the current contract. The new contract requires continued use of mandatory subcontractors for the specific services at the sites listed below. The specific mandatory subcontractor contact information will be provided at time of award.

List of Sites and Services with Mandatory Subcontractors*

SITE SERVICE

TX114 JANITORIAL

TX195 JANITORIAL

TX195 GROUNDS MAINTENANCE

*See Section I - FAR 52.208-9

1.4 Verification of Workload

and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as maps, floor plans, and tables to represent the type, quantity and location of services to be provided, as of the time of inventory. However, offerors are encouraged to attend the site visit as part of its due diligence to assess the nature of work and conditions under which work is to be performed.

1.5 Climate Patterns The climate pattern is predominately hot dry summers and mild winters but may vary considerably.

1.6 Related

Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

0100000 – General Information

Spec Item

Title Description

1.7 RESERVED

1.7.1 RESERVED

1.7.2 RESERVED

1.7.3 RESERVED

1.8 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Army-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Army’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract. Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Firm Fixed- Price (FFP) requirements. Specification item 4 will always contain the Indefinite Delivery-Indefinite Quantity (IDIQ) requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all firm fixed priced specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items. Specification Items 3.2 and 3.3 are not considered subordinate to

3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 3 through 18.

1.9 RESERVED

1.10 Technical Proposal

Certification The contractor warrants that its proposal incorporated herein by reference including, but not limited to, proposed approaches, staffing, methodology, or work plans, will meet the performance objectives set forth in this contract during execution thereof. The contractor is not excused from meeting such performance objectives in the event such proposal proves inadequate as conceived or executed to meet such performance objectives. The contractor understands that it bears all of the cost and performance risk associated with adopting acceptable additional (and/or alternative) means or methods of meeting the performance objective.

1.11 Services per Site

SITE JANITORIAL GROUNDS

TX056 N/A X

TX068 X X

TX114 X X

TX184 X X

TX187 X X

TX189 X X

0100000 – General Information

Spec Item

Title Description

TX190 X X

TX195 X X

TX196 X X

TX209 X X

TX213 X X

0200000 - Management and Administration

0200000 - Management and Administration Spec Item Title Description 2 Management and Administration

2.1 Definitions and

Acronyms

See J-0200000-01 for Acronyms.

2.1.1 Area Facility

Operations Specialist

(AFOS)

A Government or Contractor representative of the US Army Reserve.

2.1.2 Calendar Days Unless otherwise noted, all days are calendar days.

2.1.3 Competent

Person A person who has the professional experience and training necessary to identify existing and predictable hazards at a work or service environment, and who has the authority to take prompt and corrective action to eliminate or remove dangers from the environment.

2.1.4 Contract

Deficiency

The failure of the Contractor to perform in accordance with contract requirements and specifications. A contract deficiency may result from failure of the Contractor to provide, or provide on time, the required contract service or it may result when the required service does not meet specific contract standards.

2.1.5 Contracting

Officer (KO)

That individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

2.1.6 Contracting

Officer’s Representative

(COR)

The person designated in writing by the Contracting Officer to act as his/her authorized representative to assist in administration of the contract.

2.1.7 Contractor That entity or its representative responsible for the delivery of the services or materials specified in this contract, as designated by contract award. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall insure that subcontractors comply with the provision of this contract.

2.1.8 Contractor

Representative

That individual appointed by the Contractor, either orally or in writing, who has been assigned responsibility for executing the requirements of this contract.

2.1.9 RESERVED

2.1.10 Equipment Anything kept, furnished, or provided for a specific purpose. All equipment needed to accomplish this contract to be supplied by Contractor.

2.1.11 Facility A building or structure designed and created to serve a particular function.

2.1.12 Facility

Coordinator The Government employee designated by the Center Commander at each service location to provide building access and other local coordination with the Contractor as required for the provision of services under this contract.

2.1.13 Frequency of

Service

Annual (A) or Yearly (Y). Services performed once during each 12-month period of the contract at intervals of 335 to 395 days.

Biennial (B). Services performed once during each 24-month period of the contract at intervals of 670 to 790 days.

0200000 - Management and Administration

0200000 - Management and Administration Spec Item Title Description

Daily (D5) or 5W. Services performed once each calendar day, Monday through Friday, including holidays unless otherwise noted.

Every two weeks. Services performed once every two weeks, or 26 times during each 12-month period of the contract.

Every four weeks. Services performed once every four weeks, or 13 times during each 12-month period of the contract.

Monthly (M). Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 calendar days.

Quarterly (Q) or four per year (4Y). Services performed four times during each 12-month period of the contract at intervals of 80 to 100 calendar days.

Semiannual (SA) or two per year (2Y). Services performed twice during each 12-month period of the contract at intervals of 160 to 200 calendar days.

Semimonthly (SM) or two per month (2M). Services performed 24 times during each 12-month period of the contract at intervals of 14 to 16 calendar days.

Six times per month (6M). Service performed six times per month.

Six times yearly (6Y). Services performed six times per year, such as in January, March, May, July, September, and November.

Three times yearly (3Y). Services performed three times per year, such as in January, May, and September.

Three times weekly (3W). Services performed three times a week, such as Monday, Wednesday, and Friday.

Twice weekly (2W). Services performed twice a week, such as Monday and Thursday or Tuesday and Friday.

Weekly (W). Services performed 52 times during each 12-month period of the contract at intervals of six to eight calendar days.

2.1.14 RESERVED

2.1.15 RESERVED

2.1.16 Operation and

Maintenance and Support Information

(OMSI)

OMSI is a set of consultant-prepared data manuals that contain detailed, as-built technical information that describes the efficient, economical and safe operation, maintenance and repair of a facility, plant, equipment or system throughout its life cycle. Generally prepared following completion of new construction facility or major facility upgrade. OMSI’s typically include staffing and budgeting information, supply support including critical spare parts, operating procedures, troubleshooting and diagnostic guides, extended warranty data, maintenance task frequencies and documentation, technical data, repair procedures and manufacturer’s product data.

2.1.17 RESERVED

2.1.18 Quality

Assurance A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

2.1.19 Quality

Assurance

That individual designated by the KO to be responsible for the monitoring of Contractor performance.

0200000 - Management and Administration

0200000 - Management and Administration Spec Item Title Description

Representative

(QAR)

2.1.20 Quality Control

(QC)

A method used by the Contractor to control the quality of goods and services produced.

2.1.21 Response Time The time allowed the Contractor after initial notification of a work requirement to be physically on the premises at the work site with appropriate personnel, tools, equipment, and materials, ready to perform the work required.

2.1.22 Regional

Facility Operations Specialist

(RFOS)

Regional Government Representative for Army Reserve.

2.1.23 RESERVED

2.1.24 Ordering Officer

(OO)

Not applicable

2.1.25 Directorate of

Public Works

(DPW)

Directorate of Public Works for Army Reserve.

2.2 General

Information

2.2.1 Government

Regular Working Hours

The Government's regular working hours include times in which facilities are used to support the military mission, and vary from site to site. Regular working hours are typically 0800-1600, five days per week, Monday through Friday, except observed Federal holidays; and Saturdays and Sundays up to two weekends per month. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior COR approval.

2.2.1.1 Observed

Federal Holidays

The Government observes the following holidays:

New Year’s Day, January 1st Labor Day, 1st Monday in September Martin Luther King Jr.’s Birthday, 3rd Monday in January Columbus Day, 2nd Monday in October Washington’s Birthday, 3rd Monday in February Veterans’ Day, November 11th Memorial Day, last Monday in May Thanksgiving Day, 4th Thursday in November Juneteenth National Independence Day, 19 June Christmas Day, December 25th Independence Day, July 4th Note: If a holiday falls on a Saturday, for most Federal employees, the preceding Friday will be treated as a holiday. (See 5 U.S.C.

6103(b).) If a holiday falls on a Sunday, for most Federal employees, the following Monday will be treated as a holiday. (See Section 3(a) of Executive Order 11582, February 11, 1971.) See also our Federal Holidays – "In Lieu Of" Determination Fact Sheet at https://www.opm.gov/policy-data-oversight/pay-leave/work-schedules/fact-sheets/Federal-Holidays-In-Lieu-Of-Determination.

https://www.opm.gov/policy-data-oversight/pay-leave/work-schedules/fact-sheets/Federal-Holidays-In-Lieu-Of-Determination

0200000 - Management and Administration

0200000 - Management and Administration Spec Item Title Description

2.2.2 Wage

Determinations Refer to J-0200000-02 for Service Contract Act wage determinations.

2.2.3 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

2.3 General

Administrative Requirements

The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that subcontractors comply with the provision of this contract. The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives, standards, and other requirements of the contract. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records and drawings, and quality control. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met. The Contractor shall provide contract management consistent with the Management Plan submitted in the Contractor’s quote. The Contractor shall conduct operations with a clear focus on safety, security, energy conservation and environmental stewardship of all resources. The Contractor shall designate a minimum of one individual for this contract, hereafter referred to as the Project Manager (PM), to serve as the central Contractor point of contact with the Government. The PM shall be authorized to act on behalf of the Contractor for all matters relating to this contract to include the authority to bind the Contractor for matters pertaining to this contract. The PM shall be hands-on and hold collateral duties in the performance of the PWS, however PM duties will be their primary focus. The Contractor shall confirm the designated PM in writing to the KO and COR no later than five (5) calendar days after contract award. The PM shall be the individual designated in the offeror’s quote unless written approval is obtained from the KO. Any successor PM shall meet or exceed the qualifications of the original designee and this PWS. The Contractor shall submit the qualifications of any successor to the Government Program Managers for evaluation and approval prior to his/her assumption of duties. The Contractor PM shall be available on the phase-in start date and throughout the term of the contract. The Contractor shall designate an individual(s) with the authority to act for the PM in his/her temporary absence.

2.3.1 Required

Conferences and Meetings

The Contractor may be required to attend administrative and coordination meetings.

2.3.2 Permits and

Licenses

Within 15 days after award of this contract, the Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable federal, state and local laws and regulations. Provide evidence of such permits and licenses to the COR before work commences and at other times as requested by the COR.

2.3.3 Insurance Within 15 days after award of this contract, the Contractor shall furnish the KO and COR a certificate of insurance as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-05, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

0200000 - Management and Administration

0200000 - Management and Administration Spec Item Title Description

2.3.3.1 Certificate of

Insurance The Certificate of Insurance shall provide for at least 30 days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.3.2 Minimum

Insurance Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage Workmen's Compensation: As required by Federal and State worker's compensation and occupational disease statutes Employer's Liability coverage: $100,000, except where worker's compensation may not be written by private carriers - Other as required by State Law

2.3.4 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.5 Access to Work

Areas

The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government will not issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.3.6 Instructions, Directives, and References

Applicable Department of Defense (DoD) and other directives, instructions, and references are listed in J-0200000- 03.

2.3.7 Invoicing

Procedures

See FAR Clause 52.212-4(g), CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS, Section I. A consolidated package with all sites individually invoiced will be accepted no more frequently than monthly. See invoicing procedures in J-0200000-04.

At this time the Army Corps of Engineers is NOT using Wide Area Work Flow (WAWF) for invoice submission. Until further notice is provided any invoices submitted via WAWF will not be processed.

2.3.8 Forms See Section J-0200000-05 for accident reporting, and damage reporting.

2.3.9 Training for

Maintenance and Operation of New and Replacement Systems and Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

0200000 - Management and Administration

0200000 - Management and Administration Spec Item Title Description

2.4 Government-

Furnished Property, Materials and Services

The Government will furnish or make available to the Contractor certain Government-owned facilities, utilities, materials, and equipment for use in connection with this contract. Refer to J-0200000-06.

2.4.1 Government-

Furnished Facilities (GFF)

If existing, janitor’s closets will be provided at each facility receiving janitorial services. Existing closets are identified in J-1503010-03. No other facilities will be provided for the Contractor’s use.

2.4.2 Government-

Furnished Utilities

All normally available utilities will be free to the Contractor at existing outlets for completion of this contract, to include water, sewer, and electricity. No phone, fax, copying, computer services, or office space will be available.

2.4.3 Government-

Furnished Materials

(GFM)

None

2.4.4 Government-

Furnished Equipment

(GFE)

None

2.5 Contractor-

Furnished Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. All Contractor furnished items shall meet or exceed applicable commercial and industry standards for grade and quality. The COR may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and PCB’s shall not be brought on site. The COR may at any time require samples, Safety Data Sheets (SDS), manufacturer’s data cut sheets of materials used in this contract.

All materials must comply with Army Regulation (AR) 200-1, which requires all Army Organizations and activities to meet affirmative procurement requirements and promote use of nontoxic substances.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control. The Contractor shall provide staff with the necessary management expertise to assure performance objectives and standards are met.

2.6.1 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and status

0200000 - Management and Administration

0200000 - Management and Administration Spec Item Title Description reports shall be provided when requested by the COR. A written status report of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0900 the following work day for inquiries after regular working hours.

2.6.2 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the COR of any difficulty in scheduling work due to Government controls.

2.6.3 Service

Interruptions

If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the COR, affected tenants, and customers a minimum of 10 calendar days in advance. If the discontinued service is due to an emergency breakdown the Contractor shall notify the COR, affected tenants and customers as soon as practicable.

2.6.4 Contractor’s

Computerized Maintenance Management Systems

(CMMS)

The Government will not make CMMS systems available for the Contractor's use in managing the effort required under this contract. The Contractor shall maintain complete and accurate records of all services provided and make these records available for the Government's use in managing the effort required under this contract.

2.6.5 Quality

Management System (QMS)

The Contractor shall establish and maintain a complete QC program in accordance with the provisions specified herein. The Contractor’s QC Program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QC program shall address:

Accurate documentation of work processes, procedures, and output measures.

A systematic procedure for assessing compliance with performance objectives and standards.

Accurate documentation of quality inspections conducted throughout the execution of work.

Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.5.1 Quality

Management (QM) Plan

The Contractor shall develop and submit a QM Plan within 15 calendar days after award. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance within seven calendar days.

2.6.5.2 Quality

Inspection and Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

2.6.5.3 Quality

Inspection and

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report monthly with the monthly invoice. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of

0200000 - Management and Administration

0200000 - Management and Administration Spec Item Title Description

Surveillance Report the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.6 System and

Equipment Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The COR will furnish available information for the existing systems and equipment.

2.6.7 Additional

Quality Control & Quality Assurance Information

Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.212-4, Contractor Inspection Requirements). The contractor shall maintain an inspection system commensurate with commercial practices to ensure the Contractor only tenders for acceptance those items or services that conform to the requirements of this contract.

Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. Non-conforming services shall be re-performed at no increase in contract price. If non-conforming services are recurring, cannot be re-performed, or the services fail to achieve the performance standards in the PWS, the Government may reject the nonconforming service(s) and document the contractor’s performance record accordingly.

The Government may also issue a Contract Discrepancy Report (CDR) in which the contractor will be required to respond with the development of a Corrective Action Plan (CAP) which identifies the root cause, corrective action for the root cause, corrective action for the specific nonconformance, and the date the corrective action(s) will be complete. The Government may also reduce payment to reflect the value of the services performed, or may perform the services and charge the Contractor for any related cost incurred, or may terminate this contract for default.

Government will require rework for any services found not performed to the stated PWS standard. Reoccurring performance issues can lead to contract termination.

If rework cannot be completed, or is not completed to standard, an equitable price reduction and/or adequate consideration will be assessed by the Contracting Officer for acceptance of nonconforming services when the contractor compliance is below the stated performance threshold.

Results will be recorded and may be reported in CPARS.

0200000 - Management and Administration

0200000 - Management and Administration Spec Item Title Description

2.7 Personnel

Requirements The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Project Manager and Quality Control Manager shall be considered key personnel as defined in Section L.

2.7.1.1 Project

Manager (PM) The PM must have relevant experience at a comparable level of responsibility in projects of similar size, scope and complexity. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be available by phone within one hour both during and after the Government's regular working hours.

2.7.1.2 Quality Control

Manager

(QCM)

The Contractor shall provide a QCM who shall have full authority and responsibility for assuring performance objectives and standards identified in this contract are met.

The QCM shall be appointed in writing and empowered to operate independent of the Contractors program manager. The QCM shall be responsible for implementing and assuring that all contract personnel follow the requirements of the Contractor’s approved Quality Control Plan (QCP) . The QCM shall monitor the performance and quality control activities at all facilities covered by the contract and shall provide remedial training as necessary to the responsible personnel at those locations. The QCM shall conduct not only administrative quality control, but also schedule on-site inspections as part of the quality control process.

2.7.1.2.1 QCM

Qualifications

The QCM shall possess, at a minimum, working computer knowledge, have the skills to utilize and navigate the Internet and utilize Microsoft Office products. The QCM shall be able to write memo’s use email and develop and use spreadsheets. The QCM must be familiar with multi-function printer capabilities. In order to successfully meet the performance objective of each task order, the QCM shall possess the following knowledge/skills:

• Minimum of three (3) years documented experience in quality control management.

• Ability operate independently and make timely decisions to effectively manage an effective Quality Control

Program.

• Ability to analyze organizational and operational problems and develop timely and economical solutions.

• Highly skilled in verbal and written communications in order to conduct professional meetings, execute plans, and generate memorandums of instructions.

2.7.1.3 Site Safety and

Health Officer

(SSHO)

A Contractor employee whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

For contracts greater than $100,000/year but less than $2M/year – “The SSHO shall have completed 3 years of satisfactory experience in preparing and enforcing the Contractor’s safety program on contracts of similar size and complexity in the past, and shall have completed 30-hour OSHA safety class or equivalent within the last three years.” The SSHO may be the same person as the project manager; however, the pre-requisite qualification and experience for the SSHO position remains.

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract.

Personnel shall be fully knowledgeable of all safety and environmental requirements associated with the work they

0200000 - Management and Administration

0200000 - Management and Administration Spec Item Title Description perform. Personnel shall speak, read, and comprehend English to the extent that they can read and understand printed regulations, detailed written orders, operating procedures, training instructions and materials.

The Contractor shall ensure that all Contractor personnel have received proper safety training, appropriate to their respective jobs. At a minimum, all Contractor personnel shall have attended the OSHA 10 hour safety course.

The Contractor shall implement an ongoing training program that refreshes the safety skills, qualifications and awareness of the Contractor workforce on a regular, periodic basis. The details of the Contractor’s safety training program shall be included as part of the Contractor’s Accident Prevention Plan, as required in Spec Item 2.9.1.

The contractor shall maintain a centrally-located (within the region) presence to ensure the QCM and/or PM can visit any location within an 8 hour timeframe (standard work day). This is not a requirement of response time, simply proximity.

2.7.2.1 Employee

Appearance

The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The COR reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.2 Employee

Conduct

Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.3 Removal of

Employees

The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be unsafe, contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.4 Proof of

Citizenship

No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of citizenship is furnished, or, if an alien, legal residency within the United States is confirmed.

2.7.2.5 Antiterrorism

Training (AT) Level I Requirement

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

2.7.2.6 Access and

General Protection /

All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of

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0200000 - Management and Administration Spec Item Title Description

Security Policy and Procedures

Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.7.2.7 iWATCH Training

The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training."

2.7.2.8 Operational

Security

(OPSEC)

Training

All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum.

2.7.2.9 E-Verify Pre-

Screen

The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

2.8 Security

Requirements

The Contractor shall comply with all federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the COR when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

2.8.1 Employee

Listing

The Contractor shall maintain and provide upon request a current listing of employees. The list shall include employee’s name, social security number, address, copy of valid driver’s license and proof of insurance (if ever driving on Government property) and level of security clearance.

https://www.iad.gov/

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0200000 - Management and Administration Spec Item Title Description

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid license plate that complies with applicable Vehicle Code requirements.

Vehicles shall meet all other requirements of the applicable Vehicle Code, such as safety standards, and shall carry proof of insurance and registration, if applicable.

2.8.3 Passes and

Badges

All Contractor employees shall obtain the required employee and vehicle passes. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within 10 calendar days. CAC and government issued badge are only required at selected locations. If not required at a location the contractor will not be required to wear. If required, the Contractor employees must be able to obtain CAC in accordance with security requirements. Each employee shall wear the Government issued badge over the front of the outer clothing.

For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.8.4 Access to

Buildings

The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.

2.8.5 Access

Arrangements

The Contractor shall make all arrangements necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority.

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2.8.6 Security

Clearances The Contractor shall obtain all required corporate and personnel security clearances prior to commencement of work. The Contractor shall ensure that a list of all personnel with Security Clearances is maintained current, including clearances that are pending.

2.9 Contractor

Safety Program

The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps. The Contractor’s safety program shall comply with all safety standards identified in the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM-385-1-1 and Public Law 91-596, Occupational Safety and Health Act; and Contractor shall submit a monthly exposure report to the Contracting Officer.

2.9.1 Accident

Prevention Plan

(APP)

To ensure that the Contractor has a well-organized and thorough Safety Program, the Contractor shall prepare an Accident Prevention Plan (APP). The APP shall be prepared by the Contractor’s SSHO and shall be followed by all Contractor employees, subcontractors, and vendors at each service site. The APP shall follow the format and cover all topics as delineated in Appendix A of EM-385-1-1.