W9124P19RA026.pdf

SEE ADDENDUM

(No Collect Calls)

W9124P19RA026 19-Feb-2019

b. TELEPHONE NUMBER

256-842-5337

8. OFFER DUE DATE/LOCAL TIME

02:30 PM 22 Mar 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W9124P9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

DARNELL BOOZE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

ACC-RSA-CCAM-CAD-A

5303 SPARKMAN BUILDING

REDSTONE ARSENAL AL 35898

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W908RX 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

GARRISON

STEVEN J DELCORE

BLDG 4488 MARTIN RD

REDSTONE ARSENAL AL 35898

TEL: 256-876-0035 FAX: 256-876-0035

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$7,500,000

NAICS:

541922

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF83

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9124P19RA026

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job MVI Photography

FFP

CLIN 0001: MVI Photography - Taking Dept. of the Army (DA) Photographs and other Armed forces official photos as well as DA Portraits (a.k.a. Command Photographs/Head and Shoulder) in studio. Digital processing the photos/portraits and uploading the DA Photos to the Department of the Army Photo Management Information System (DAPMIS.)

(Base Year 1) 1 April 2019 - 31 March 2020)

FOB: Destination

PSC CD: 7020

NET AMT

0002 1 Job Other Direct Costs (ODC) Equipment

FFP

CLIN 0002: Other Direct Costs (ODC) Equipment and Materials - This CLIN covers the upkeep and replacement of Government Furnished Equipment used in the performance of the contract (e.g. Cameras, Lenses, Photo printers,etc.) The CLIN also covers the costs associated with the expendable items used in performance of the contract (e.g. Discs, Ink for printers, photo paper, software licenses, and similar items.)

(Base Year 1) 1 April 2019 - 31 March 2020)

0003 1 Job

CMRA

FFP

CLIN 0003: CMRA - is the data base that contractors report their manpower in.

(Base Year 1) 1 April 2019 - 31 March 2020)

1001 1 Job OPTION MVI Photography

FFP

CLIN 1001: MVI Photography - Taking Dept. of the Army (DA) Photographs and other Armed forces official photos as well as DA Portraits (a.k.a. Command Photographs/Head and Shoulder) in studio. Digital processing the photos/portraits and uploading the DA Photos to the Department of the Army Photo Management Information System (DAPMIS.)

(Option Year 1) 1 April 2020 - 31 March 2021)

1002 1 Job OPTION Other Direct Costs (ODC) Equipment

FFP

CLIN 1002: Other Direct Costs (ODC) Equipment and Materials - This CLIN covers the upkeep and replacement of Government Furnished Equipment used in the performance of the contract (e.g. Cameras, Lenses, Photo printers,etc.) The CLIN also covers the costs associated with the expendable items used in performance of the contract (e.g. Discs, Ink for printers, photo paper, software licenses, and similar items.)

1003 1 Job

OPTION CMRA

FFP

CLIN 1003: CMRA - is the data base that contractors report their manpower in.

2001 1 Job OPTION MVI Photography

FFP

CLIN 2001: MVI Photography - Taking Dept. of the Army (DA) Photographs and other Armed forces official photos as well as DA Portraits (a.k.a. Command Photographs/Head and Shoulder) in studio. Digital processing the photos/portraits and uploading the DA Photos to the Department of the Army Photo Management Information System (DAPMIS.)

(Option Year 2) 1 April 2021 - 31 March 2022

2002 1 Job OPTION Other Direct Costs (ODC) Equipment

FFP

CLIN 2002: Other Direct Costs (ODC) Equipment and Materials - This CLIN covers the upkeep and replacement of Government Furnished Equipment used in the performance of the contract (e.g. Cameras, Lenses, Photo printers,etc.) The CLIN also covers the costs associated with the expendable items used in performance of the contract (e.g. Discs, Ink for printers, photo paper, software licenses, and similar items.)

(Option Year 2) 1 April 2021 - 31 March 2022

2003 1 Job

OPTION CMRA

FFP

CLIN 2003: CMRA - is the data base that contractors report their manpower in.

(Option Year 2) 1 April 2021 - 31 March 2022)

3001 1 Job OPTION MVI Photography

FFP

CLIN 3001: MVI Photography - Taking Dept. of the Army (DA) Photographs and other Armed forces official photos as well as DA Portraits (a.k.a. Command Photographs/Head and Shoulder) in studio. Digital processing the photos/portraits and uploading the DA Photos to the Department of the Army Photo Management Information System (DAPMIS.)

(Option Year 3) 1 April 2022 - 31 March 2023

3002 1 Job OPTION Other Direct Costs (ODC) Equipment

FFP

CLIN 2002: Other Direct Costs (ODC) Equipment and Materials - This CLIN covers the upkeep and replacement of Government Furnished Equipment used in the performance of the contract (e.g. Cameras, Lenses, Photo printers,etc.) The CLIN also covers the costs associated with the expendable items used in performance of the contract (e.g. Discs, Ink for printers, photo paper, software licenses, and similar items.)

(Option Year 3) 1 April 2022 - 31 March 2023

3003 1 Job

OPTION CMRA

FFP

CLIN 2003: CMRA - is the data base that contractors report their manpower in.

(Option Year 3) 1 April 2022 - 31 March 2023)

4001 1 Job OPTION MVI Photography

FFP

CLIN 3001: MVI Photography - Taking Dept. of the Army (DA) Photographs and other Armed forces official photos as well as DA Portraits (a.k.a. Command Photographs/Head and Shoulder) in studio. Digital processing the photos/portraits and uploading the DA Photos to the Department of the Army Photo Management Information System (DAPMIS.)

(Option Year 4) 1 April 2023 - 31 March 2024

4002 1 Job OPTION Other Direct Costs (ODC) Equipment

FFP

CLIN 2002: Other Direct Costs (ODC) Equipment and Materials - This CLIN covers the upkeep and replacement of Government Furnished Equipment used in the performance of the contract (e.g. Cameras, Lenses, Photo printers,etc.) The CLIN also covers the costs associated with the expendable items used in performance of the contract (e.g. Discs, Ink for printers, photo paper, software licenses, and similar items.)

(Option Year 4) 1 April 2023 - 31 March 2024)

4003 1 Job

OPTION CMRA

FFP

CLIN 2003: CMRA - is the data base that contractors report their manpower in.

(Option Year 4) 1 April 2023 - 31 March 2024)

Section C - Descriptions and Specifications

STATEMENT OF WORK

Performance Work Statement For

Redstone Arsenal Photo Studio (RSAPS) November 2018

TABLE OF CONTENTS

SECTION C

1.0 SCOPE

2.0 APPLICABLE DOCUMENTS

3.0 REQUIREMENTS

3.1 Work Responsibility

3.2 Area of Support

3.3 Customers Supported

3.4 Functional Areas

4.0 WORK DISCRIPITION

4.1 Work Control

4.2 Photography Services

5.0 ADMINSTRATION SUPPORT SERVICES

5.1 Contracting Officer and Contracting Officer’s Representative Authority

5.2 Meetings, Conferences and Briefings

5.3 Reporting Requirement

5.4 Federal Holidays

5.5 Hours of Operations

5.6 Personnel

5.7 Reports

5.8 Performance

5.9 Warranty Maintenance

5.10 Computer Systems

5.11 Property Control

6.0 Badging, Key Control, Safety and Environmental Protection

6.1 Department of the Army Civilian Common Access Card (CAC)

6.2 Key Control

6.3 Safety

6.4 Environmental Protection

6.5 Strike Contingency Report

7.0 Antiterrorism/Operations Security

7.1 AT Level 1 Training

7.2 Access and General Protection/Security Policy and Procedures

7.3 iWATCH Training

7.4 Contractor Employees Who Require Access to Government Information Systems

7.5 OPSEC Training

7.6 Information Assurance (IA)/Information Technology (IT) Training

7.7 Handling or Accessing Classified Information

Appendix A – Government Furnished Property and Government Furnished Equipment Appendix B – Acronyms and Definitions Appendix C – Deliverables

1.0 SCOPE

Provide all services, materials, supplies, labor, and equipment, except that specified herein as Government-furnished, to perform Department of the Army (DA) Studio Photo functions, as a Firm Fixed Price type contract, for the Redstone Arsenal Photo Studio (RSAPS) at Redstone Arsenal, Alabama. This work includes input and receipt of electronic or hardcopy work requests, maintaining baseline and reimbursable statistical data, technical advisory services, management and control of photographic services, administrative services, and library services at Redstone Arsenal, Alabama.

2.0 APPLICABLE DOCUMENTS

Applicable top level documents are contained in the contract Document Summary List (DSL), by number, title, and date. The document versions specified on the DSL take precedence over the generic references (without revision letters) cited in the Performance Work Statement (PWS).

3.0 REQUIREMENTS

3.1 Work Responsibility Contractor responsibility shall include all administration, personnel management and execution necessary to provide requested photographic services. The Contractor shall perform all administrative services, such as material requisitioning, quality control (QC), financial control, and correspondence. The Contractor shall acquire and maintain accurate and complete records, files, and libraries of documents to include federal, state, and local regulations, codes, laws, technical manuals, and manufacturer's instructions and recommendations, which are necessary and related to functions being performed.

3.2 Area of Support The majority of work, outlined in the Scope (1.0), to be performed is in the Redstone Arsenal/Huntsville, Alabama area. Other geographical areas may be supported due to base closures, mission changes, or directives by the United States Army Garrison-Redstone Arsenal (USAG-RSA) or higher Headquarters.

3.3 Customers Supported The Contractor shall provide support and service for Redstone Arsenal and its tenant organizations, other U.S. Armed Forces including their respective Reserve and National Guard components, and other federal agencies having Service Support Agreements (SSA) with USAG-RSA.

3.4 Functional Area The Contractor shall provide support for Photographic Services for the Redstone Arsenal Photo Studio (RSAPS).

4.0 WORK DESCRIPTION

The Contractor shall produce, provide, and maintain products, records, data, information, and other products and services described herein. All products produced by the Contractor shall become the property of the Government and shall not be used outside the requirements of this contract or sold by the Contractor for any purpose. The Contractor shall comply with laws and regulations governing copyrights, releases, rights of data, security and patents. The Contractor shall be required to deliver data as required by general talent release forms and minor talent release forms and provide to the Contracting Officer’s Representative (COR) photo release. The Contractor (Program Manager or Designated representative(s)) shall attend weekly scheduled COR staff meetings.

4.1 WORK CONTROL

The Contractor shall only initiate work after the receipt of an approved work order from the COR. All questions concerning work that may be applicable to or required by this contract shall be referred to the COR.

4.2 PHOTOGRAPHIC SERVICES

The Contractor shall perform still photographic services in color, black and white, in a studio and field environment. The Contractor shall print photographic products as requested on approved electronic or hardcopy work order In-Accordance-With (IAW) AR 25-1, AR 640-30, DA Pam 25-91, and DoD Directive 5040.5. The Contractor shall also be responsible to maintain photographic files, reports, reimbursable and statistical data as required by this contract. The scope of services include originating, scanning, captioning, filing, disposing, editing, labeling, enlarging, printing, and reproducing images digitally. The Contractor shall receive and print digital media provided by authorized users IAW an approved work order. The Contractor shall transfer negative or positive film and images to digital storage as requested on an approved work order.

4.2.1 Complexity Levels. There are three levels of product complexity: Simple, Average and Complex. The Customer’s work order and its description will determine complexity level for photographic services requested.

4.2.1.1 Simple The Contractor shall scan existing products, capture images with no supplemental lighting, print with no alterations and provide no guidance in pose of subjects or objects.

4.2.1.2 Average The Contractor shall provide studio or field photography services with or without supplemental lighting in a digital format. These photographs shall include head & shoulder, command and individual photography as prescribed by local policy.

The Contractor shall provide official Department of the Army (DA) photograph IAW AR 640-30. The Contractor shall upload the DA Photographs to Department of the Army Photograph Management Information System (DAPMIS). The Contractor shall provide photographic documentation of significant events and ceremonies. These events shall include retirement, awards, change of command, very important person (VIP) visits and conferences. The Contractor shall make only minor alterations to include cropping, color correcting, contrast and provide minimum guidance in pose of subjects or objects.

4.2.1.3 Complex The Contractor shall capture images with or without supplemental lighting and extensive alteration of prints IAW DoD Directive 5040.5. The Contractor shall provide extensive guidance on pose of subject e.g. collages, photo display and unique backgrounds. The Contractor shall provide photographic documentation of social and organizational events, New Equipment Training, Mobile Team Training, and Individual Readiness Training.

4.2.2 Hours of Operation

The Contractor shall provide studio still photographic services from 8:00 AM - 4:00 PM, Tuesdays through Thursdays, except federal holidays and base closures. The Contractor shall provide studio still photographic services in Building 3434 or designated government location. All still photographic services including military personnel file photographs shall be provided by appointment only with an approved work order.

4.2.3 Work Criteria

The Contractor shall employ existing light and supplemental lighting to include single flash, multiple flash, studio flash, or photo floods to render adequate detail on the subject. The Contractor shall provide still photographic products that are composed, exposed, lighted, and focused to emphasize the subject matter. Photographic subjects include official portraits, DA photos, and other Department of Defense official photographs.

4.2.3.1 Scheduling Photographic Services

Photographic services are requested through the submission of an electronic or hard copy work request. Electronic requests include requests made through the Visual Information Ordering Site (VIOS) as well as emailed requests. Appointments may also be made in person and entered in the local work request database. The Contractor shall perform studio and location photographic services to meet completion dates required by approved work orders.

4.2.3.1.1 The Contractor shall perform photographic services outside regular work hours IAW approved work requests.

4.2.3.1.2 The Contractor shall provide a Program Manager (PM) and Alternate to the KO/COR at contract start date to receive, coordinate, and respond to photographic unscheduled work outside the standard operating hours. The Contractor shall be on call after standard operating hours and may be required to work on a 24-hours-per-day, 7-days-per-week basis.

4.2.3.1.3 The Contractor shall provide photographic services as listed in an approved work order.

4.2.3.1.4 The Contractor shall ensure photographers responding to photographic service requests are equipped with adequate still photography equipment and supplies to photograph subjects and events.

4.2.4 PHOTOGRAPHIC PRODUCTS

The Contractor shall produce photographic products to include prints from photographic digital image files stored on deliverable media formats such as CD-ROM, DVD, and email.

4.2.4.1 Digital Prints The Contractor shall produce digital prints in various sizes i.e.

3x5, 8x10, 11x14, etc. The Contractor shall process photographic prints so that density, contrast, resolution, and color balance of finished prints are equal to similar prints retained by the government.

4.2.4.2 Photographic Digital Image Files The Contractor shall produce photographic digital image files on digital media in format and resolution as directed by the COR and approved work order.

4.2.5 CATEGORIES OF PHOTOGRAPHIC SERVICES

4.2.5.1 Studio Photography

The Contractor shall perform still photographic services that include DoD, foreign service, and multi-national official military personnel file photographs; equipment test documentary photos; trial exhibit photos, crime evidence photos, or other photographs requested on approved work orders.

4.2.5.1.1 The Contractor shall provide U.S. Army personnel file photographs IAW AR 640-30, AR 25-1, and DA Pam 25-91.

4.2.5.1.2 The Contractor shall also provide the Official Personnel file photographs of the other U.S. Armed Forces. This also includes the respective, Reserve and National Guard units of all U.S. Armed Forces. The photographs will be taken IAW the regulations of each of the U.S. Armed Forces.

4.2.5.1.3 The Contractor shall allow the customer to select the official record image as seen on the computer monitor or authorize the photographer to make the selection.

The Contractor shall grant additional exposures only if the original exposures do not meet acceptance criteria of AR 640-30 and approved by the COR. The Contractor shall document these additional portraits on the approved work order.

4.2.5.1.4 The Contractor shall mail or forward official portraits to the addressee IAW instructions annotated on the work order. The Contractor shall pack portraits to preclude damage in transit in accordance with U.S. Postal Services procedures.

5.0 ADMINISTRATION SUPPORT SERVICES

The Contractor shall provide a person to fulfill the roles and duties of an Executive Administrative Assistant and an on-site Project Manager (PM) with full authority to obligate the company. The PM’s duties encompass responsibility for overall performance of this contract. The PM’s duties require verbal, written, and listening communication skills necessary to interpret direction and work order priorities from the COR. The PM’s duties entail monitoring contractual funding and expenditures to ensure compliance with contractual/budgetary limits, and ensure invoices are accurate and timely to include the purchasing of office supplies. The PM’s duties require the contractor to be physically present on-site from 8:00 a.m. to 4:00 p.m., Tuesdays thru Thursdays, except during federal holidays, as defined in Title 5, USC 6103(a) and act as central point of contact for the KO/COR.

5.1 Contracting Officer Authority The Contracting Officer is only person authorized to direct changes in any requirements under this contract and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the Contracting Officer. In the event that the Contractor effects any change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and solely at the risk of the Contractor.

5.2 Meetings, Conferences, and Briefings The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to contracted functions and services as required by the KO/COR to provide effective communication and impart necessary information. The Contractor shall request KO/COR approval to schedule overnight stays.

5.3 Reporting Requirement The Contractor may be required to attend meetings, conferences, or trips outside Redstone Arsenal, Alabama.

5.4 Federal Holidays All Government offices will be closed, except for minimum essential personnel required for in-house operations, during Federal holidays. The Contractor shall not schedule routine work on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons. Work performed outside of normal business hours, shall be approved and coordinated with the Contracting Officer prior to the work being performed.

The legal federal holidays are as follows:

New Year’s Day 1 January Martin Luther King, Jr. Birthday 3rd Monday of January Presidents Day 3rd Monday of

February Memorial Day Last Monday of

May Independence Day 4 July Labor Day 1st Monday of

September Columbus Day 2nd Monday of

October Veterans Day 11 November Thanksgiving Day 4th Thursday of November Christmas Day 25 December

When such holidays fall on a Saturday, the preceding Friday will be considered a holiday. When such holidays fall on a Sunday, the following Monday will be considered a holiday.

5.5 Hours of Operation The Contractor’s core hours of operation shall be 7:00 AM to 5:00 PM, Tuesday through Thursday, excluding Federal holidays. Any variances during core operating hours must be approved by the KO/COR.

5.6 Personnel

The Contractor shall provide qualified supervisory, production, technical, skilled craftsman, quality control, administrative, and clerical personnel to accomplish all work and services required by this contract within specified time frames.

5.6.1 Mission Essential Personnel In cases of increased security levels of the installation Force Protection Condition or other contingencies, access to the installation may be limited to mission essential personnel only. The Contractor shall identify jointly with the KO/COR positions that are mission essential IAW DFARS subpart 237.76 and clause 237.7603.

5.6.2 Employment Limitations The Contractor shall not employ any person whose employment shall violate the joint ethics requirements IAW DoD 5500.7-R. The Contractor shall employ only persons that are legal residents of the United States to accomplish work specified in this contract.

5.6.3 Language Requirement The Contractor shall employ only persons able to speak, read, write, and understand fluent English for those positions interacting with Government and other personnel in performance of this contract, or where English is used or essential to provide the product, record, data, information, or service.

5.6.4 Utilizing Electronic Mail (e-mail) When Contractor personnel send e-mail messages as part of contract performance, each sender shall include only his/her first and last name, e-mail address and name of employer. Slogans and phrases of the day are prohibited. Accounts established in Government e-mail systems for Contractor personnel shall identify individuals as Contractor personnel in the Address Book display and on individuals’ e-mail. Detailed properties for the account shall include name of employer and customer’s name for the contract. The Contractor shall immediately notify Network Enterprise Center - Redstone (NEC-R) and KO/COR when a Contractor employee is no longer performing duties that require an account in the Government e-mail system.

5.6.5 Personnel Appearance

The Contractor shall wear attire that is appropriate for safety and commensurate with the work environment.

5.6.6 Conduct of Personnel The Contractor shall be responsible for the performance and conduct of Contractor employees at all times.

5.6.7 Personnel Removal The Contractor shall maintain provisions for the immediate removal of employees. The Contracting Officer or COR may require the Contractor to remove any employee working under this contract for reason of misconduct, safety or security. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer or COR that such action is necessary in the interest of the Government.

5.6.8 Personnel Training

The Contractor shall complete government mandated training and any related travel will be provided and paid for by the Government IAW FAR 31.205-46. The Contractor shall maintain records of training accomplished.

5.7 CONTINGENCIES

The Government develops contingency plans to support increased training missions, mobilization, and severe weather, and to augment state and local Governments in the event of other natural emergencies. The Government must be able to react to such events without undue delay. These sudden and unusual events could have a great impact on contract requirements.

5.7 REPORTS

5.7.1 Services Reports The Contractor shall prepare a Cost Report IAW Deliverable

001. The Contractor shall also be responsible to maintain administrative work order files, reports, reimbursable and statistical data as required by this contract.

5.7.2 Contractor Manpower Reporting The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report all Contractor manpower (including subContractor manpower) required for performance of the contract IAW Deliverable

002. The Contractor shall be required to completely fill in all required information annually using the following web address: https://www.ecmra.mil.

The required information includes

(1) Contracting office, Contracting Officer, Contracting Officer’s Representative;

(2) Contract number, including task and delivery order number;

(3) Beginning and ending dates covered by reporting period;

(4) Contractor name, address, phone number, e-mail address, identify of Contractor employee entering data;

(5) Estimated direct labor hours (including sub-Contractors);

(6) Estimated direct labor dollars paid this reporting period (including sub-Contractors);

(7) Total payments (including subContractors);

(8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each subContractor, if different);

(9) Estimated data collection cost;

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting the information);

(11) Locations where Contractor and subContractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

(12) Presence of deployment or contingency contract language; and

(13) Number of Contractor and subContractor employees deployed in theater this reporting period (by country).

The reporting period shall be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported by 31 October of each calendar year. Contractors shall use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format transferring files from a Contractor’s systems to the secure web site without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website. https://www.ecmra.mil

5.8 PERFORMANCE

5.8.1 Quality Control The Contractor shall be responsible for the quality of products and services provided under the terms of this contract, to include those provided by subContractors. To ensure that requirements of this contract are met, the Contractor shall implement an effective quality control program.

5.8.2 Contractor Quality Control Plan (QCP)

The Contractor shall develop a proactive QCP for measuring and attaining quality of performance under this contract. The Contractor shall maintain a quality control plan (QCP). The Contractor shall submit the quality control plan IAW Deliverable 003.

5.8.3 Government Quality Assurance

The KO and COR will inspect for compliance with contractual terms throughout the contract’s period of performance. Evaluations will be based on the Contractor’s compliance with requirements set forth in the PWS. The Government will monitor the Contractor's performance under this contract by performing checks as contained in the Quality Assurance Surveillance Plan (QASP). Typical procedures include random sampling, planned sampling, scheduled inspections, incidental inspections, and validated customer complaints.

5.8.5 Inspection Reports the Government will record surveillance inspections. When the Contractor's performance is unsatisfactory, a DD Form 2772, Contract Discrepancy Report (CDR), will be issued by the COR. The Contractor shall reply in writing within five work days from the date of the CDR, giving reasons for unsatisfactory performance, corrective action taken, and procedures to preclude recurrence as specified on DD Form 2772.

5.8.6 Customer Complaint Program

The QASP will include the use of the Interactive Customer Evaluation (ICE) system to receive and track customer comments and complaints.

5.8.7 Notification of Inspection

5.8.7.1 Planned Functions or Visits The Contractor shall notify the KO/COR of planned visits, investigations, or corrective actions required by federal, state, local or any non-installation agencies. In no instance shall the Contractor use government facilities to recruit, hire personnel, conduct company business, or host functions without the written approval of the KO/COR.

5.9 WARRANTY MAINTENANCE

5.9.1 Warranty Records The Contractor shall maintain records of all Government-owned property, vehicles, and equipment that is under warranty and used, managed, or supported under this contract.

5.9.2 Warranty Enforcement The Contractor shall exercise the warranty to repair or replace any installed equipment and materials furnished by the Contractor that fail within the warranty period. The processing of all warranty claims shall be performed IAW AR 700-139 and DA Pam 750-8. The Contractor shall notify the COR of any equipment warranty issues.

5.10 COMPUTER SYSTEMS

The Contractor shall use standard automated information systems to accomplish the VI production and services support. The Contractor shall be responsible for system operation, data input and output and operator maintenance. The Contractor shall manually process transactions when the automated system is non-operational. The installation NEC will provide desktop support on all systems that are on the installation network.

5.10.1 Web Sites The Contractor shall design and update the content of the VI production and services web sites at https://redsportal.redstone.army.mil/doim/itsupport/desktopsupport/mvi/pages/wel cometomviservices.aspx. All designs and updates require appropriate G6 approval prior to implementation. The Contractor shall be responsible for providing updates to the VI web site monthly or as required by the KO/COR. The Contractor shall obtain KO/COR approval of design changes and update information prior to implementation.

5.10.2 Local Area Networks (LAN) The Contractor shall maintain, operate and archive all departmental data in the U.S. Army Garrison Visual Information Production System (GVIPS) local area networks to support VI production and services functions identified in this contract. Networks designed and used for the transmission and exchange of work product, external communications, operation and maintenance of Internet Protocol Television (IPTV) will be maintained by the Contractor. The Contractor will further ensure that all internal networks stand alone and are separated by any Army Network Enterprise Technology Command (NETCOM) networks provided by the Government.

Connection diagrams of LANs and internal networks will be created and made available for inspection and maintenance purposes.

5.10.3 Equipment Requirements The Contractor shall research and evaluate evolving technologies and shall install and test new automated visual information systems and subsystems as directed by the KO/COR.

5.10.4 Automated Systems The Contractor shall use an electronic Government approved system as indicated by the KO/COR to initiate work order production data and collect completion information and costs IAW AR 25-1, DA Pam 25-91 and local policies. The status of each work order and work request shall be tracked and available to the KO/COR upon request. The Contractor shall count work by quantity and type as stated on approved work order. The Contractor shall provide data as requested by the COR to complete government reports.

5.10.5 Work Order Request Forms The Contractor shall not change, alter, or modify requirements set forth on an approved electronic or hardcopy work order without prior KO/COR approval.

5.10.6 Consultation, Design, and Estimating The Contractor shall provide consultation, product design and estimates to customers.

5.10.7 Completion of Products and Services The Contractor shall contact the work order specified customer when work is ready for pickup or delivery. When a completed product is provided or service is rendered by the Contractor, the Contractor shall obtain the customer’s signature on the approved work order. The Contractor shall time and date stamp “Called for Pickup” on the work order at the time the customer is notified and input data into the Government approved electronic system. The customer or COR signature on the completed work order signifies completion and approval of work.

5.10.8 Work Order Documentation The Contractor shall maintain an audit trail and file of work orders from contract start date. Files shall reflect the assigned work order number, type of work and description, due date, status, completion date, number of originals, duplicates, and delivery date. Data shall also identify the number of hours per product and labor cost, plus all costs associated with production, fabrication and completion by quantity, material, unit, and total cost. All work order and work request files shall be subject to review by the COR.

5.10.9 Work Priorities The Contractor shall annotate work priorities on all approved work orders provided by the COR. The Government reserves the right to change priorities. The Contractor shall respond to authorized work priorities.

5.10.9.1 Priority 1 This category of work includes requests in direct support of training and mobilization, official command sponsored requirements, or tasking from a general officer with a due date of three work days or less from the work order submission date.

The Contractor shall notify the KO/COR when Priority 1 work will be delayed. Such notification shall occur as soon as the Contractor learns of the delay.

5.10.9.2 Priority 2 This category of work includes requests for products or services in direct support of Army training requirements with a due date within five work days of work order submission date. The Contractor shall notify the KO/COR when Priority 2 work will be delayed. Such notification shall occur as soon as the Contractor learns of the delay.

5.10.9.3 Priority 3 The Priority 3 category of work includes requests for products or services in support of the Redstone Arsenal operational and administrative mission or requests for products or services in direct support of Army training requirements, with a due date in excess of five work days from work order submission date. Required due date will be annotated on the work order form. The Contractor shall notify the KO/COR when Priority 3 work will be delayed. Such notification shall occur as soon as the Contractor learns of the delay.

5.10.10 Numbering

5.10.10.1 The Contractor shall mark applicable VI products with a Production Identification Number (PIN).

5.10.10.2 The Contractor shall assign a Visual Information Record Identification Number (VIRIN). Video, photographs, and graphic imagery, regardless of medium in which it is acquired, stored, or displayed, should have a VIRIN applied to support long term record requirements IAW AR 25-1 and DA Pam 25-91, Chapter 6.

5.10.11 Captions The Contractor shall prepare captions for applicable VI products IAW AR 25-1, DA Pam 25-91 and DoD Imagery and Caption Style Guide.

5.10.12 VI Product Display and Catalog The Contractor shall maintain a VI product and service catalog on the VI website. The Contractor shall display VI product samples for review as approved by the KO/COR.

5.10.13 Master Cataloging The Contractor shall catalog and retain for potential reuse all production materials and masters developed from an approved work order request.

Production materials and masters include comprehensive drafts, board art, magnetic media, digital or hard copy photographic images or negatives, and other VI production materials. Exceptions to this shall be annotated by the COR on the approved work order when work involved is a unique requirement.

5.10.14 Tours The Contractor shall be prepared to provide orientation tours with overview briefings of any functional area under this contract to customers and visitors as directed by the COR.

5.11 PROPERTY CONTROL

The Contractor shall conduct an annual hundred percent physical inventory of GFE and GFP under the direct control of the Contractor. The Contractor, while performing the inventory, shall not interrupt daily operations unless approved by the KO/COR.

5.11.1 The Contractor shall prepare and submit a GFE/GFP Report IAW Deliverable 004.

5.11.2 The Contractor shall develop phase-in and phase-out procedures IAW Deliverable 005. The Contractor shall ensure all tasks identified in Appendix A are completed.

5.11.3 Government Property Loss or Damage Claims

5.11.3.1 The Contractor shall provide written notification to the KO/COR when government property loss or damage occurs for other than fair wear and tear. The Contractor shall prepare a Government Property Lost or Damage Report identifying damaged, lost or stolen equipment by nomenclature, serial number and statement of events IAW Deliverable 006.

5.11.3.2 The Contracting Officer will make a determination to approve or disapprove actions to adjust the Contractor’s GFE or GFP list.

5.11.4 Requirements for New and Replacement Equipment and Property

5.11.5 Mail and Shipping Requirements The Contractor shall package and ship visual information media products IAW US Postal Services to customers in appropriate containers.

5.11.6 GFE/GFP Instructions The Contractor shall conduct an initial inventory and maintain accountability of GFE/GFP.

6.0 BADGING, KEY CONTROL, SAFETY AND ENVIRONMENTAL PROTECTION

6.1 DEPARTMENT of the ARMY (DA) Contractor Common Access Card (CAC)

6.1.1 Contractor employees shall obtain a DA Contractor CAC for use during performance of this contract. Only those Contractor employees who shall work 30 or more continuous work days on the installation on this contract are authorized to receive the DA Civilian CAC. The DA Civilian CAC will be issued by the Adjutant General (AG)/Garrison ID Card Section, building 3494, Redstone Arsenal Alabama IAW Redstone Arsenal instructions. The AG/Garrison has final authority to approve or deny issuance of an ID card to a Contractor employee. Contractor employees may be denied access to Redstone Arsenal without this form of identification. Contractor personnel shall display an ID card at all times when performing work under this contract.

6.1.2 The contract Project Manager shall ensure each Contractor employee completes a DD Form 1172. The Contractor employee shall present the form to the AG/Garrison ID Card Section, building 3494, Redstone Arsenal, Alabama for issuance of a DA Civilian ID Card IAW all applicable regulations.

6.1.3 The contract Program Manager shall be responsible for collection and turn-in of DA Contractor CAC from terminated employees and from all Contractor employees upon completion of contract. Turn-in shall be accomplished within five work days of employee termination and/or contract expiration.

6.1.4 Identification of Contractor Employees: This standard language text is for Contractor employees with an area of performance within an Army controlled installation, facility or area. The Contractor (to include subContractors) shall provide each employee a Redstone Arsenal Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subContractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subContractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and SubContractor personnel changes. Foreign owned companies and foreign national Contractors will only be permitted to perform under this contract when there are no qualified U.S. companies and /or U.S. Contractors. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They shall also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

6.2 KEY CONTROL

The Contractor shall develop and submit a written key control plan to ensure that keys issued to the Contractor by the Government are not lost, misplaced, or used by unauthorized persons IAW Deliverable 007. The Contractor shall ensure responsibilities and procedures are IAW AR 190-13, AR 190-51, and FM 3-19-30. The Contractor shall prepare the following forms; DA Form 5513 and SF 702; to ensure accountability of keys.

6.2.1 Master and File Keys Building keys shall only be issued to Contractor employees performing services under this contract. Building numbers or room numbers shall not be placed on master and file keys. Keys shall be coded so as to identify buildings or room numbers. Keys to areas where fire alarms, panels, and extinguishing systems are located shall be provided to the fire department. Keys shall not be checked out to anyone other than authorized personnel unless approved by the KO/COR.

6.2.2 Key Inventories The Contractor shall conduct key inventories IAW the approved key control plan. The Contractor shall make key inventory records available for review by the COR upon request.

6.2.3 Key Duplication, The Contractor shall not have any duplicate Government keys made unless authorized by a KO/COR approved work document request (DA Form 4283).

6.2.4 Unauthorized Users Use of Government keys issued to the Contractor by any person other than authorized Contractor employees is prohibited.

6.2.5 Lost Keys, The Contractor shall report any occurrence of lost keys to the KO/COR and prepare a report listing the key number, location(s) accessed by the key, date the key was discovered missing, lost or stolen, name of person signed for the key, and any other relevant details IAW Deliverable 008.

6.3 SAFETY

All work shall be conducted in a safe manner and in compliance with OSHA, EPA, state, and the installation Safety Office requirements. If the Contractor fails or refuses to promptly comply with safety requirements, the Contracting Officer will issue an order stopping all or part of the work until satisfactory corrective action has been taken.

6.3.1 Safety Procedures The Contractor shall be required to develop and maintain a safety plan that identifies procedures and practices to minimize accident risk.

6.3.2 Safety Training The Contractor shall provide and document initial and refresher safety training to enable employees to recognize and report safety hazards in their work areas. Initial indoctrination shall include instructions in safe practices; proper use, care, and maintenance of tools and equipment; accident reports and individual responsibility for accident prevention; and, known hazards in work areas.

6.3.3 Safety Equipment Use The Contractor shall ensure proper use of safety and personal protective equipment by its personnel when a task requires it. All safety equipment used shall be IAW OSHA, for example: safety boots/shoes, hard-hats, safety glasses and goggles, clothing and earplugs.

6.3.4 Energy and Utilities, The Contractor shall comply with Federal, state, local, and installation energy regulations and programs. Energy conservation measures shall include the following: reducing fuel oil and electricity consumption; minimizing energy losses; reporting to the COR any tampering or by-passing of Energy Management Control System (EMCS).

6.4 ENVIRONMENTAL PROTECTION

6.4.1 The Contractor shall comply with federal, state, local environmental protection laws and AR 200-1 in order to prevent and provide for the abatement and control of any environmental pollution and to prevent the degradation of historical sites arising from the activities of the Contractor and any subContractors in the performance of this requirement.

6.4.2 All environmental protection matters shall be coordinated with the Directorate of Public Works, Environmental Division, in Building 4488.

6.4.3 Any facility operated by the Contractor may be inspected on a non-notice basis.

Access for inspection by Government inspectors shall be granted during the Principal Period of Performance (PPP).

6.5 STRIKE CONTINGENCY REPORT

6.5.1 The Contractor shall provide a Strike Contingency Report to the KO which describes procedures of how the Contractor shall perform the services required by this PWS in the event of a work stoppage by Contractor employees. The Strike Contingency Report shall be prepared IAW Deliverable 012.

6.5.2 The Contractor shall notify the KO in writing within 2 hours after being officially notified of a planned or unplanned work stoppage by Contractor employees. The Contractor shall implement the Contractor’s Strike Contingency procedures as soon as a planned work stoppage occurs, or within 24 hours after an unplanned work stoppage occurs.

6.5.3 In the event of a work stoppage, implementation of the Contractor’s Strike Contingency procedures shall not affect the Government’s right to perform urgently or critically required services. Contractor employees shall not interfere with performance of contract services by Government personnel or another Contractor when Contractor performance has stopped due to a labor strike or other work stoppage.

7.0 ANTITERRORISM/OPERATIONS SECURITY

7.1 AT Level I Training. This provision/contract text is for Contractor employees with an area of performance within an Army controlled installation, facility or area. All Contractor employees, to include subContractor employees, requiring access to government installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the…