Attachment 1 - FY26 OEMTD WOIC REFoRM PWS_24 Sept 26.docx

WOIC Electronic Systems Maintenance Lab Performance Work Statement United States Army Ordnance School (USAOS) Part 1 General Information

1. GENERAL: This is a non-personal services contract to provide an Augmented Reality (AR)/ Virtual Reality (VR) learning environment software and hardware solution in support of the Department of the Army Electronic Maintenance Ordnance School at Fort Gordon, Georgia. The AR/VR Learning environment aims to modernize maintenance and repair training for the AN/TPN-31(V)8 Air Traffic Navigation, Integration, and Coordination System (ATNAVICS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the 948B WOIC Electronic Systems Maintenance Virtual Learning Environment (VLE) as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall meet the standards in this contract.

1.2 Background: The Ordnance School of the CASCOM G3/5/7 Training Development Directorate (TDD) Fort Lee VA is responsible for the development and maintenance of Programs of Instruction (POI), courses and lesson plans that support the Warrant Officer Intermediate Course (WOIC) of the 948B Electronic Systems Maintenance Warrant Officer. The Ordnance Corps has embarked on a change to the current training methodology which is augmented reality and virtual learning environment (VLE). This update promises to have a dramatic impact on the way Ordnance Soldiers learn. VLE also falls directly in line with meeting the requirements of Army Learning Concept (ALC) for Training and Education 2020-2040. The 948B WOIC course, now being VLE, meets the goal of ALC 2020-2040 by incorporating concepts such as: instructor as facilitator; utilization of problem changes; integration of the Operational Environment variables; and the future use of equipment apps. These leverages advances made in instructional design and proven science of learning practices. This training program is sequential, progressive, and directly tied to core competencies for the 948B MOS/Skill Level.

1.3 Objectives: The primary mission of the ATNAVICS Immersive Training effort is to address four critical areas;

· Enhance Training Effectiveness: Increase Soldier throughput and expand capacity for Warrant Officer students by providing virtual reps and sets.

● Lower Operational Cost: Mitigate the utilization and degradation of physical systems to reduce equipment wear and lower repair parts and replacement costs.

● Increase Readiness: Enable instruction on newly fielded systems (like NGC2) with faster equipment integration before the hardware arrives at the schoolhouse and commensurate with equipment fielding to the force.

● Minimize Environmental Impact: Reduce high electricity and fuel consumption required by equipment training on physical assets.

1.4 Scope: Contractor will deliver a comprehensive immersive training environment to host enhanced technical manual (TM) procedures. The solution features:

· Immersive Task Instruction: The contractor provides step-by-step guidance by combining detailed technical manual content with invaluable subject matter expert and instructor knowledge. This enriched instruction can be overlaid upon digital twins or real-world assets, offering a highly contextual and practical learning experience.

● 2D Multimedia Integration: High-resolution photos and videos to guide students through active screen instructions and equipment inspections.

● 3D Digital Twins: High-fidelity models for component review and complex assembly / disassembly tasks.

● Animation Support: Dynamic visualizations for critical tasks such as pallet leveling, jack mounting, antenna stow pin engagement, and reflector setup for the ATNAVICS Immersive Training Integration.

The contractor will develop work packages based on the ATNAVICS Technical Manuals, Lesson Plan, and digital twins reviewed with OEMTD:

● WP1: Program Management & Success Planning: Includes regular coordination with OEMTD program leads (frequency to be jointly agreed) to align training content with the Program of Instruction (POI).

● WP2: AR/VR Software & Provisioning: Contractor will deploy AR/VR software and client access for student and instructor devices. Includes two (2) ‘Full’ client access for instructors devices, and twenty eight (28) ‘Operator’ client access for students devices.

● WP3: Hardware: Procurement and delivery of client devices for students and instructors. Thirty (30) total devices - two (2) management tablets with AR/VR Software, fourteen (14) AR/VR headsets able to host and operate virtual reality software with additional battery and faceplate, and fourteen (14) students tablets able to host and operate virtual reality software.

● WP4: Content Development (Phase I & II):

○ Base Content: Equipment descriptions and component locations.

○ Virtual Procedures: Siting requirements, Grounding, OPS setup, Cable installation, and Initial Adjustments/Self-Test.

○ Advanced Models: Animating static figures from TM 11-5840-381-23, specifically for precision positioning and mount releases.

● WP5: Training & Proficiency: A "Train-the-Trainer" program to certify OEMTD instructors on AR/VR content authoring and system troubleshooting.

· The Contractor shall provide a demonstration of the proposed immersive training platform, a sample module or digital twin before the contract is awarded.

The period of performance shall be for one (1) Base Year of 12 months. The Period of Performance reads as follows:

1.5 Period of Performance: The Period of Performance (PoP) for this task order consists of one (1) 12-month Base Period. This includes analysis, design, development, evaluation, delivery, testing, training for instructors and implementation of the products. Implementation includes incremental validation and development to ensure the product is ready for fielding. To support continuous training operations, the Government reserves the right to exercise subsequent annual renewal options.

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered within 30 days after contract award, three copies of a comprehensive written QCP shall be submitted to KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to make deliveries or attend meetings on Federal Holidays as recognized by the Office of Personnel Management. The Government will not work on Federal holidays. The days specified below are legal Federal holidays, to include President Executive Orders, during which non-essential work shall not be required of the Contractor. If the holiday falls on a Saturday, it is observed on Friday; if the holiday falls on Sunday, it is observed on Monday. The COR will provide the Contract Program Manager (PM) a list of training holidays and block leave holiday period on an annual basis. Contractor employee services will not be required during the 2-week block leave holiday period and training holidays unless specified in the individual TOs.

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800-1600 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be at Fort Gordon, Georgia OEMTD campus, Air Traffic Control Systems Outside Training Area (OTA) and the contractor place of business as require.

1.6.6 Type of Contract: The Government will award a firm fixed price contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must have an Unclassified level of security at time of the proposal submission and must maintain the level of security required for the life of the contract.

1.6.5 1.6.6 1.6.7

1.6.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1 In the event keys are lost the Contractor shall immediately contact the COR (and physical property manager, if applicable) to report the loss, to request another key or have the affected lock or locks replaced. The total cost of re-keying or the replacement of the lock or locks may be deducted from the next payment due the Contractor.

1.6.7.2.2 The Contractor shall prohibit the use of Government issued keys by any person other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 OPSEC Requirements:

1.6.7.3.1 Adjudication Standards. Contractor and all associated subcontractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.7.3.2 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by Installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.3.3 AT Level I training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil

1.6.7.3.4 Access and general protection/security policy and procedures. Contractor and all associated sub-contractor’s employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.3.5 For contractors that do not require CAC but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations

1.6.7.3.6 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.6.7.3.7 OPSEC program. Contractor will follow Unit's OPSEC Policies or the unit’s OPSEC Standing Operating Procedure (SOP)/Plan. The contractor will adhere to the unit OPSEC and Policies. This unit SOP will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level I OPSEC coordinator per AR 530-1. Contractor personnel will complete the standard Level I awareness and follow the unit's OPSEC program.

1.6.7.3.8 OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.6.7.3.9 Threat Awareness Reporting Program. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will appraise the contractor of how the government views the contractor's performance and the contractor will appraise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

B. Group Trials: A total of two (2) Group Trial events shall be conducted. Each Group Trial will consist of twelve (12) student and two (2) instructor. The Contractor is responsible for providing on-site technical support during these trial events.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: At the post award meeting, the contractor shall provide a listing of key personnel along with their positions that will provide work during the analysis, design, development, implementation, and evaluation of this TO. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:00 PM, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.11 Identification of Contractor Employees: All contract personnel attending meetings and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will obtain badges from the OEMTD school and will wear badges in the performance of this service.

1.6.12 Contractor Travel; Contractor will be required to travel to Fort Gordon Georgia during the performance of this contract to perform tasks related to the reproduction of training material, conduct training events and delivery of final product. Contractor will be responsible for all personnel travel at no extra cost to the government. The government will establish a separate CLIN for contractor travel for the NTE amount of $20,700.00.

1.6.13 Other Direct Costs; Contractor will be responsible to ship training aids to Fort Gordon Georgia in support of this PWS at no extra cost to the government.

1.6.14 Data Rights; The Government has full ownership of all source files, training content and material produced under this contract for perpetuity while the vendor retains ownership of their commercial software platform. All training content and materials produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These training content and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All training content and materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.14.1 Exclusion of Background Intellectual Property: The AR/VR platform software engine, proprietary authoring tools, and pre-existing commercial 3D asset libraries or frameworks remain the proprietary property of the Contractor and are excluded from Government ownership.

1.6.14.2 Delivery Formats for 3D Models & Animations: The Contractor shall deliver all completed 3D digital twins, models, textures, and animations in both:

a. Runtime Format: Compiled executable packages ready for immediate deployment on client devices.

b. Raw Source Format: Open-standard, non-proprietary formats such as glTF / glb (preferred) or FBX (including embedded textures/materials and rig hierarchy) and source scripts. These source files will be delivered under Technical Exhibit 2 as a final deliverable package upon completion of WP4.

1.6.15 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

Part 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the person’s that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

CONUS Continental United States (excludes Alaska and Hawaii)

DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center

MSR Monthly Status Report

Part 3

GOVERNMENT FURNISHED INFORMATION, PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED INFORMATION, EQUIPMENT, AND SERVICES:

3.1. Government Furnished Information (GFI): The Government will provide to the Contractor lesson plans, PowerPoint slides, technical manuals (TMs), and technical bulletins pertinent to the operation and employment of the AN/TPN-31(V)8 Air Traffic Navigation, Integration, and Coordination System (ATNAVICS) and its components as GFI.

3.1.1 Delivery Timeline: All initial GFI will be provided electronically to the Contractor within ten (10) business days following the Post-Award Conference.

3.1.2 Information Security: GFI provided under this contract may contain Controlled Unclassified Information (CUI). The Contractor shall safeguard all GFI in accordance with the security requirements of this contract and Section 1.6.7.

3.1.2.1 The proposed AR/VR platform shall be designed to run entirely offline

3.1.2.2 Authorization Boundary: The standalone student and instructor client devices operating offline are excluded from the cloud boundary and will be governed under the local "Assess Only" RMF security package.

3.1.2.3 Contractor Development Environment: In accordance with DFARS 252.204-7012, the Contractor's internal development networks where GFI (CUI) is stored or manipulated must be compliant with NIST SP 800-171 standards.

3.1.3 Disposition: The Contractor shall destroy or return all GFI, including digital copies and backups, no later than fifteen (15) calendar days following the expiration of the Period of Performance (PoP), and provide a written certification of destruction to the Contracting Officer’s Representative (COR).

3.2. Government Furnished Property / Equipment (GFP/E): The Government will provide on-site access to one (1) operational AN/TPN-31(V)8 ATNAVICS and associated tactical equipment located at the Ordnance Electronic Maintenance Training Department (OEMTD) campus, Fort Gordon, Georgia.

3.2.1 Access Limitations: This equipment is provided for on-site engineering, 3D scanning, validation, and testing purposes only. The Contractor is strictly prohibited from removing the equipment or any of its sub-components from the designated Government installation.

3.2.1 Scheduling Coordination: The Contractor shall coordinate equipment access requirements with the COR at least five (5) business days in advance to ensure asset availability.

3.3. Government Furnished Services: The Government will provide the Contractor with reasonable access to OEMTD Subject Matter Experts (SMEs) and instructional staff during normal operating hours (0800–1600, Monday through Friday, excluding Federal holidays).

3.3.1 Role of SMEs: SMEs will assist with the technical validation of AR/VR digital twins, work package content, and virtual procedures.

3.3.2 Review Turnaround: The Government will make every effort to review and return feedback on draft deliverables (Alpha and Beta validation packages) within five (5) business days of submission to ensure program milestones are maintained.

3.4. Doctrinal and Technical Manual Updates: No major doctrinal changes or structural Technical Manual updates are anticipated during the Period of Performance. However, the Contractor shall incorporate minor verbal, technical, or procedural corrections (such as updated safety warnings or nomenclature changes) identified during the iterative validation reviews at no additional cost to the Government.

Part 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: Except for those items specifically draft as Government Furnished Information (GFI) or Government Furnished Property (GFP) in Section 3, the Contractor shall furnish all personnel, equipment, supplies, materials, software, facilities, and services required to perform all work under this PWS.

4.2. Secret Facility Clearance: Not applicable. All work performed under this task order shall be at the Unclassified level.

4.3. Equipment and Client Devices (Hardware Deliverables): The Contractor shall procure, configure, and deliver thirty (30) total client devices to the Government at Fort Gordon, Georgia, to support the ATNAVICS VLE. Devices will not connect to the Army Network. Devices need to be commercial internet enabled and able to operate offline. The government will locally manage the mobile devices. Devices’ storage capacity shall meet software and AR/VR environment requirements. Wi-Fi and Bluetooth capabilities are required for the devices and means to update devices are also required.

4.3.1 Hardware Breakdown:

· Two (2)Management tablets ;

· Fourteen (14) AR/VR headsets with additional battery straps and replacement faceplates

· Fourteen (14) student tablets.

4.3.2 Ownership and Acceptance: Upon physical delivery, inspection, and written acceptance by the COR (in accordance with Section 1.6.8), all thirty (30) devices shall become the sole property of the Government.

4.3.3 Warranties: The Contractor shall transfer all standard manufacturer warranties for the delivered hardware to the Government at the time of delivery.

4.3.4

4.4. Software and Maintenance: The Contractor shall provide fully functional 2D Multimedia, 3D Digital Twins, and animation support for the ATNAVICS immersive training platform.

4.4.1 AR/VR Software Provisioning: The Contractor shall provide, configure, and provision thirty (30) software client access, consisting of two (2) "Full" software client access for instructors and twenty eight (28) "Operator" software client access for students.

4.4.2 AR/VR Software Support: The Contractor shall ensure that the AR/VR software remain active, fully operational, and compliant with DoD cybersecurity requirements. This support must include seamless software version upgrades, security patches, and remote technical support at no additional cost to the Government. To ensure the long-term sustainment of the training laboratory, the Contractor is required to deliver a fully paid, perpetual enterprise software with all compiled application installers delivered physically to the Government in the Base Year. The software must be fully functional offline and designed to allow government personnel to independently install, upload, and provision the platform onto replacement client devices at any time in the future without active contractor intervention or licensing server verification. The Contractor shall deliver a Step-by-Step Device Provisioning and Sideloading Manual enabling Government personnel to independently install and configure the software on replacement client devices

4.4.3 Technical Support Service Level Agreement (SLA): The Contractor shall provide remote technical support during standard duty hours (0800-1600 Eastern Time, Monday-Friday, excluding Federal holidays) via a dedicated support portal or email address. The required response and resolution times are as follows;

4.4.3.1 Severity Level

A. Critical- System-wide outage; training is completely unavailable for all users. 1 Business Hour (Max Response Time) (MRT) 4 Business Hours (Target Resolution Time) (TRT)

B. High- A major software feature is unavailable or severely degraded, impacting a significant number of users.

2 Business Hours (MRT) 8 Business Hours (TRT)

C. Medium- A minor software feature is unavailable or degraded, or a single user is experiencing a significant issue.

4 Business Hours (MRT) 3 Business Days (TRT)

D. Low- Cosmetic defect or general user inquiry.

1 Business Day (MRT) 5 Business Days (TRT)

.4.5. Network and Account Access: The Contractor shall provide its own internet access and commercial computing resources to download GFI, coordinate with the schoolhouse, and upload deliverables.

4.5.1 Access Portals: Authorized portals include, but are not limited to, the Army Publishing Directorate (APD), DoD SAFE, and other approved DoD networks.

4.5.2 Sponsorship: If the Contractor requires specialized government account sponsorship (e.g., for JKO access or Army training portals), the Contractor shall submit a formal request to the COR within five (5) business days of the Post-Award Conference.

4.1

Part 5

SPECIFIC TASKS

5. Specific Tasks: The Contractor shall provide services as specified in the base contract for the WOIC Electronic Systems Maintenance Virtual Learning Environment (VLE)

5.1. The Contractor is permitted to use of AI-assisted development tools (e.g., GitHub Copilot, generative 3D applications, and LLMs) to support productivity and content creation, subject to the following strict cybersecurity and data-handling restrictions:

A. No Processing of CUI or GFI in Commercial/Public AI: Under no circumstances shall any Controlled Unclassified Information (CUI), Government Furnished Information (GFI), or technical data derived from restricted Army Technical Manuals (TM 11-5840-381-10, TM 11-5840-381-23, and TM 11-5840-381-23P) be uploaded, pasted, processed, or ingested into any commercial or public AI tool, LLM, or generator. This restriction applies even to tools utilizing commercial "private" data policies unless they are formally authorized at the DoD Impact Level 5 (IL5) security boundary.

B. Permitted AI Tasks: AI tools may only be utilized for producing generic, non-proprietary assets, standard software code logic, and spelling/grammar corrections. All custom 3D models of ATNAVICS components must be hand-drafted or built securely using the raw manual specifications without public AI intermediary rendering.

C. Contractor Liability & Disclosures: The Contractor must disclose the use of any generative AI tools in their technical proposal. The Contractor remains solely liable for ensuring all AI-assisted deliverables are fully functional, free of security vulnerabilities, and do not violate third-party intellectual property or copyright laws.

5.2. Immersive Training Environment: The Contractor shall deliver a comprehensive immersive training environment to host enhanced technical manual (TM) procedures.

5.2.1 Immersive Task Instruction: Step-by-step guidance by combining detailed technical manual content with invaluable subject matter expert and instructor knowledge.

5.2.2 2D Multimedia Integration: High-resolution photos and videos to guide students through active screen instructions and equipment inspections.

5.2.3 3D Digital Twins: Development shall focus on the components and procedures required for five (5) specific virtual procedures: Siting, Grounding, OPS Setup, Cable Installation, and Initial Adjustments/Self-Test. This will require the creation high-fidelity digital twin models of the associated ATNAVICS components. High-fidelity models for component review and complex assembly/disassembly tasks.

5.2.4 Animation Support: The contractor will produce advanced animations depicting the critical tasks for precision positioning and mount releases as specified in TM 11-5840-381-10 and TM 11-5840-381-23. Dynamic visualizations for critical tasks such as pallet leveling, jack mounting, antenna stow pin engagement, and reflector setup for the ATNAVICS Immersive Training Integration.

5.2.5 Checks on Learning (COLs): The Contractor shall develop COLs (or develop existing COLs as specified). The effort covers one (1) Course consisting of approximately 12 lessons. The contractor is responsible for creating a Check on Learning (COL) for each lesson within the AR/VR environment. COLs will be furnished by the government. Placement of COLs will be located throughout each lesson in coordination with the Government and the SME.

5.2.5.1. Each Learning Objective standard will have an associated COL.

5.2.5.2. Successful completion of COLs is not required for advancement through the courseware. If the student fails the COL, they will be given another chance after an appropriate reminder. If the student fails a second time, they will be provided with the correct answer and allowed to continue.

5.2.5.3. COLs shall incorporate graphics, animations, labeling, and object placement.

5.2.5.4. COL questions will not be the same questions as those used in the pre-test or post-test.

5.3 Practical Exercises (PEs): The PEs will be furnished by the government. The Contractor shall develop performance-oriented Practical Exercises within the AR/VR environment to assess a student's ability to perform ATNAVICS performance-oriented, scenario-based Practical Exercises (PEs) and allow learners to demonstrate the ability to operate specific sensors, processing group components, and ATNAVICS operational procedures.

5.3..1. The PEs developed must allow the learner to demonstrate equipment operation using step-by-step procedures in the proper sequence within a specified time limit. The Contractor shall incorporate the time allowed for the student to complete the post-test timing for the assessments within the authoring tool.

5.3..2. The Contractor shall design PEs based on real-life scenarios. The PEs shall be grounded in the learning objectives, require the student to make decisions based on the objectives, and display results based on real-life consequences.

5.4. Work Packages (WPs): The Contractor shall execute work packages based on the ATNAVICS Technical Manuals and Lesson Plan reviewed with OEMTD:

5.4.1 WP1 (Program Management & Success Planning): Includes regular coordination with OEMTD program leads (frequency to be jointly agreed) to align training content with the Program of Instruction (POI).

5.4.2 WP2 (AR/VR Software & Provisioning): Execute the provisioning, deployment, and maintenance of the AR/VR software strictly in accordance with the requirements and funding caps established in Section 4.4 of this PWS.

5.4.3 WP3 (Hardware): Execute the procurement, configuration, and delivery of the thirty (30) client devices strictly in accordance with the requirements established in Section 4.3 of this PWS.

5.4.4 WP4: (Content Development- Phase I & II): Phase I and II fall inside the 12 month period.

5.4.4.1 Base Content: Equipment descriptions and component locations.

5.4.4.2 Virtual Procedures: Siting requirements, Grounding, OPS setup, Cable installation, and Initial Adjustments/Self-Test.

5.4.4.3 Advanced Models: Animating static figures from TM 11-5840-381-23, specifically for precision positioning and mount releases.

5.4.5 WP5 (Training & Proficiency): Develop and execute a "Train-the-Trainer" program to certify OEMTD instructors on AR/VR content authoring and system troubleshooting. The Train-the-Trainer program shall certify six (6) OEMTD instructors who will be assigned the Full AR/VR software access as specified in PWS 4.4.1.

5.4.5.1 Number of Sessions: The Contractor shall conduct two (2) comprehensive training sessions sufficient to cover all topics required for certification.

5.4.5.2 Certification Standard: The certification shall be based on the Contractor's own established standards and curriculum for their proposed AR/VR platform, content authoring tools, and system troubleshooting procedures. There is no separate Government-mandated certification standard.

5.4.5.3 Location: In accordance with PWS 1.6.12, the training shall be conducted on-site at the OEMTD campus at Fort Gordon, Georgia.

5.5. Instructional Design Flow: The Contractor shall provide an overarching design document that explains the flow and progression of the components to be used with the asynchronous, self-development delivery of the content. The total estimated trainee time for the resulting courseware is approximately 80 hours.

5.6 Storyboards: The Contractor shall create storyboards to gain Government approval for instructional design and for content validation prior to full digital development.

5.7. Storyboard Formatting: The Contractor shall develop and submit storyboards using standard, commercially available formats (e.g., Microsoft PowerPoint, Microsoft Word, or Adobe PDF) that ensure the Government can successfully open, review, and provide consolidated comments on standard DoD network computers.

5.8. Storyboard Acceptance: The Government will review and accept that the Storyboards meet the base contract requirements.

5.9. Deficiency Remediation and Timelines: The Contractor shall strictly follow the review times and milestone turnarounds indicated in the Milestone Schedule and Section 3.3. Upon notification of any deficiency or rejected deliverable from the Government, the Contractor shall remedy the problem(s) and return the corrected Storyboard or module within five (5) business days at no additional cost to the Government.

5.10 CONTRACTOR MANPOWER REPORTING (CMR) : The contractor shall report ALL contractor labor…