W9124919R0002-0002.pdf

MICC - FORT GORDON

LEON MCKENZIE,706-791-1837

LEON.M.MCKENZIE.CIV@MAIL.MIL

FORT GORDON GA 30905

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

1. Change the follow ing in the PWS: Estimated Workload data, Deliverable schedule and remove paragraph 1.6.28.

2. Add a Data Sheet.

3. All DHR Admistrative Service Supprt Pricing w ill be put on CLIN 0002, 1001, 2001, 3001, 4001.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 90

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 23-Jan-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124919R0002

X 9B. DATED (SEE ITEM 11)

28-Dec-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

23-Jan-2019

CODE

MICC - FORT GORDON

271 HERITAGE PARK LANE

BLDG. 35200

FT GORDON GA 30905

W91249 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE W91249

FACILITY CODECODE

EMAIL:TEL:

W9124919R0002

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SUPPLIES OR SERVICES AND PRICES

CLIN 0002

The CLIN description has changed from PERFORMING UNIT MANNING to DHR Administrative Support Services.

The CLIN extended description has changed from:

(Non Personal) Personnel ManningPerforming Unit Manning Services in accordance with PWS Section 5.2 Military Personnel Division, Fort Gordon, Georgia

To:

The contractor shall provide all necessary management, supervision and other labor required to successfully perform non-personal DHR Administrative Support Services in accordance with the Performance Work Statement (PWS) and other areas of the solicitation.

CLIN 0014

The CLIN description has changed from SUPPLIES to Other Direct Cost (ODC).

The CLIN extended description has changed from:

Provide Supplies IAW the PWS Part 4, This is a Cost Reimbursable CLIN, which allows for reimbursement of supplies only with a Not-to-Exceed amount of $29,911.00.

Includes all supplies and materials, other than Travel, approved in advance by the COR in accordance with PWS

1.6.14. Approved ODCs shall be reimbursed in accordance with FAR 31.205-26 and shall be a Not-to-Exceed Amount of $29,911.00. Profit, G&A and handling fees are not allowable. Contractor insert $29,911.00.

CLIN 1001

Support Services.

The CLIN extended description has changed from:

(Non Personal) Personnel ManningPerforming Unit Manning Services in accordance with PWS Section 5.2 Military

The contractor shall provide all necessary management, supervision and other labor required to successfully perform non-personal DHR Administrative Support Services in accordance with the Performance Work Statement (PWS)

CLIN 1013

The CLIN extended description has changed from:

Provide Supplies IAW the PWS Part 4, This is a Cost Reimbursable CLIN, which allows for reimbursement of supplies only with a Not-to-Exceed amount of $30,808.00.

Includes all supplies and materials, other than Travel, approved in advance by the COR in accordance with PWS

1.6.14. Approved ODCs shall be reimbursed in accordance with FAR 31.205-26 and shall be a Not-to-Exceed Amount of $30,888.00. Profit, G&A and handling fees are not allowable. Contractor insert $30,808.00.

CLIN 2001

Support Services.

The CLIN extended description has changed from:

(Non Personal) Personnel ManningPerforming Unit Manning Services in accordance with PWS Section 5.2 Military

The contractor shall provide all necessary management, supervision and other labor required to successfully perform non-personal DHR Administrative Support Services in accordance with the Performance Work Statement (PWS)

CLIN 2013

The CLIN extended description has changed from:

Provide Supplies IAW the PWS Part 4, This is a Cost Reimbursable CLIN, which allows for reimbursement of supplies only with a Not-to-Exceed amount of $31,732.00.

Includes all supplies and materials, other than Travel, approved in advance by the COR in accordance with PWS

1.6.14. Approved ODCs shall be reimbursed in accordance with FAR 31.205-26 and shall be a Not-to-Exceed Amount of $31,732.00. Profit, G&A and handling fees are not allowable. Contractor insert $31,732.00

CLIN 3001

Support Services.

The CLIN extended description has changed from:

(Non Personal) Personnel ManningPerforming Unit Manning Services in accordance with PWS Section 5.2 Military

The contractor shall provide all necessary management, supervision and other labor required to successfully perform non-personal DHR Administrative Support Services in accordance with the Performance Work Statement (PWS)

CLIN 3013

The CLIN extended description has changed from:

Provide Supplies IAW the PWS Part 4, This is a Cost Reimbursable CLIN, which allows for reimbursement of supplies only with a Not-to-Exceed amount of $32,684.00.

Includes all supplies and materials, other than Travel, approved in advance by the COR in accordance with PWS

1.6.14. Approved ODCs shall be reimbursed in accordance with FAR 31.205-26 and shall be a Not-to-Exceed Amount of $32,684. Profit, G&A and handling fees are not allowable. Contractor insert $32,684.

CLIN 4001

Support Services.

The CLIN extended description has changed from:

(Non Personal) Personnel ManningPerforming Unit Manning Services in accordance with PWS Section 5.2 Military

The contractor shall provide all necessary management, supervision and other labor required to successfully perform non-personal DHR Administrative Support Services in accordance with the Performance Work Statement (PWS)

CLIN 4013

The CLIN extended description has changed from:

Provide Supplies IAW the PWS Part 4, This is a Cost Reimbursable CLIN, which allows for reimbursement of supplies only with a Not-to-Exceed amount of $33,665.00.

Includes all supplies and materials, other than Travel, approved in advance by the COR in accordance with PWS

1.6.14. Approved ODCs shall be reimbursed in accordance with FAR 31.205-26 and shall be a Not-to-Exceed Amount of $33,665. Profit, G&A and handling fees are not allowable. Contractor insert $33,665.00.

The following have been modified:

PWS

PERFORMANCE WORK STATEMENT (PWS)

Support Base Services (SBS) AG/MILPO Fort Gordon, GA and Fort Gillem GA

Part 1 General Information

1. GENERAL: This is a non-personal services contract to provide Adjutant General (AG), Military Personnel Services Division (MPSD), Fort Gordon, Ga and Fort Gillem Ga. The services will be performed are; Personnel Strength Accounting; Perform Electronic Military Personnel Office Operations (EMILPO); Process Personnel Records; Provide Administrative Service Support; Personnel Processing; Process Personnel Actions; Personnel Manning; Causality Operations; Provide Separation, Retirement Services; Conduct Soldier Readiness Processing (SRP). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, management, supervision, equipment, supplies, and other items and non-personal services necessary to perform Adjutant General (AG), Military Personnel Services Division (MPSD), Fort Gordon and Fort Gillem Ga as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract. The contractor will provide the necessary personnel to manage DEERS/RAPIDS systems section at Fort Gillem Ga. The contractor will be required to provide employees the access to issue required Government ID cards.

1.2 Background: Fort Gordon is a major subordinate command of the Army Training and Doctrine Command (TRADOC). The AG MPSD is organizationally aligned under the Directorate of Human Resources and has the mission of providing total personnel services and support to approximately 12,826 permanent party military; 16,500 military students; 25,000 retirees and 48,346 family members. Fort Gordon is also home to approximately 3,608 federally employed civilians and 1,940 contract employees. Fort Gordon covers approximately 55,857 acres.

1.3 Objectives: The work to be performed in this PWS for the command Fort Gordon, Ga and Fort Gillem Ga community is to provide services in the areas of military personnel actions, processing; records processing and management; personnel manning; casualty management; transition and separations processing; personnel information systems management; and administrative processing of soldiers returned to military control. The Contractor shall provide all personnel, management, supervision, equipment, tools, supplies, materials, transportation, and any other items and services necessary to perform the functions in this PWS except that which is made available by the Government. The work shall be performed at MPSD Fort Gordon, Georgia and Fort Gillem Ga for supported organizations, in accordance with (IAW) applicable Intra-Service/Inter-Service Support Agreements (ISSAs), Memoranda of Agreement (MOAs), and Memoranda of Understanding (MOUs).

1.4 Scope: This includes information management and automation support to include management of personnel information systems such as the Army Training Requirements Resource System (ATRRS), Department of the Army Information Support Module (DA ISM), Total Officer Personnel Management Information System (TOPMIS), Personnel Network (PERNET), and Enlisted Distribution and Assignment System (EDAS), Integrated Personnel and Pay System-Army (IPPS-A); customer service, recurring reports and briefing of AG/MPSD functions.

Services include: Personnel Strength Accounting. This includes preparation, validation and submission of strength account reports. Perform Electronic Military Personnel Office Operations (EMILPO). This includes performance of EMILPO functions, which includes, but not limited to: systems maintenance and administration, and Installation level training and assistance. Process Personnel Records; This includes accounting for, creating, and forwarding personnel records; posting documents to personnel records; and auditing personnel records for accuracy and completeness. Provide Administrative Services Support; this includes orders accountability and supply services.

Personnel processing; this includes in-out processing, reassignments, family travel, deletions/deferment, and tracking of no-shows. Process Personnel Actions; This includes administration of the Defense Enrollment Eligibility Reporting System (DEERS), processing requests from soldiers to obtain a large variety of entitlements, schools, and other support. Personnel Manning; this includes the analysis of the personnel manning requirements of the installation and providing recommendations to the AG/MPSD for assignments and personnel requisitions.

Casualty Operations This includes managing the Casualty Assistance Program and being on call 24 hours per day, 7 days per week to respond to reported casualties; the collection and dissemination of casualty information;

coordination of casualty related support with other agencies; providing support and assistance to the survivors as well as personnel and agencies providing survivor assistance; and casualty related reporting. Our area of responsibility includes 45 counties (30 in Georgia and 15 in South Carolina) as listed at TE 5.3.1, Casualty Area Command.

Provide Separation, Retirement Services. This includes assisting personnel transitioning from active duty to civilian life, the US Army Reserve, or National Guard with administrative support and performing the final personnel actions to accomplish the transition and separation. The Retirement Services area of responsibility is dictated by Zip Codes in Georgia and South Carolina as listed at TE 5.12.1, Retirement Services Area of Responsibility. This area of responsibility currently includes 49 counties in Georgia.

Conduct Soldier Readiness Processing (SRP), Mobilization Operations. This includes the coordination and conducting of soldier readiness/mobilization, and conducting soldier readiness processing for National Guard and Reserve units/individuals.

1.5 Period of Performance:

Base Year 1 May 2019 - 30 April 2020 Option Year I 1 May 2020 - 30 April 2021 Option Year II 1 May 2021 - 30 April 2022 Option Year III 1 May 2022 – 30 April 2023 Option Year IV 1 May 2023 – 30 April 2024

1.6 General Information: All Contractor employees shall abide by pertinent regulations set forth in this PWS and all applicable Federal, State, and local installation laws and/or regulations. This will be done IAW applicable regulations and as directed by the Contracting Officer or designated representative. The Contractor shall provide a workforce possessing the skills, knowledge and training to satisfactorily perform the requirements of services included in this PWS. Contractor employees shall have the ability to proficiently communicate in the English language. Personnel performing work under this PWS shall remain employees of the Contractor and shall not be considered employees of the Government. If the Contractor becomes aware that personnel are not performing requirements of this contract, the Contractor shall maintain personnel provisions to correct the deficiencies. With submission of the proposal, the Contractor shall provide the name and telephone number of the program manager and an alternate. The Contractor shall provide an on-site program manager during normal operating hours. The program manager shall be responsible for the overall management and coordination of the effort and shall act as the central point of contact with the Fort Gordon and Fort Gillem AG Management. The program manager shall be available for discussion with the Contracting Officer or designated representative during normal operating hours.

When performance is required outside normal operating hours, an individual shall be designated by the Contractor to act for the program manager. The Contractor shall furnish to the Contracting Officer a copy of the Contractor’s organizational chart as proposed for the performance of this effort thirty calendar days prior to the commencement of work. The organizational chart shall include names, addresses and telephone numbers of the program manager, supervisory personnel, and key management personnel that shall serve as a focal point between the Contractor and the Government to resolve problems and emergency situations. The Contractor shall ensure that the chart shall remain current at all times and shall notify the Contracting Officer within one (1) day, in writing, whenever changes are made. Work performed under this PWS shall encompass a broad range of light to moderate physical demands, depending on the service that is being provided. The majority of functions performed in this PWS are primarily sedentary, allowing the employee to sit in order to do most of the work. However, there will be some regular and recurring walking, standing, lifting and bending. The requirements set forth in this PWS involve everyday risks and discomforts normally associated with an office environment. The work areas are climate controlled (heated and cooled) and adequately lighted. The Contractor shall be required to perform normal operator maintenance of Automated Data Processing (ADP) equipment.

1.6.1 Federal Observed Holidays: Contractors are not required to work on federal holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.2 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0730-1600 Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. The Contractor shall provide to the Contracting Officer at commencement of work, emergency telephone numbers and addresses for contacting key personnel during other than normal duty hours. The Contractor shall be prepared to respond to emergency requests within one (1) hour of notification. Inclement Weather. Notification is provided by local radio and television stations, which broadcast closings and delayed opening announcements. The Fort Gordon and Fort Gillem information telephone number to verify installation closures is (706) 791-9747. During these times, only activities that have been designated as essential services by the Contracting Officer or designated representative shall maintain operational staffing.

Services outside Normal Operating Hours. The Contractor shall provide support to special commitments to include but not limited to retiree appreciation day and mobilization exercises required outside normal operating hours, to include Saturdays, Sundays, and holidays.

1.6.3 Place of Performance: The work to be performed under this contract will be performed at Fort Gordon Ga and Fort Gillem Ga. This is a Government facility.

1.6.4 Quality Control Program (QCP): The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS. The QCP must be forwarded to and accepted by the KO. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirement of the contract. The contractor shall incorporate into their QC/CSP that they notify the Government

COR, within one business day, when a specific PWS performance is not met, why the performance standard was not met, corrective action taken, and how they will prevent future occurrences. After acceptance of the QCP the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QCP.

1.6.5 Quality Assurance: The contractor shall comply with the government’s quality assurance program as defined in the Quality Assurance Surveillance Plan. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable quality level(s) (AQL). Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition. (Note: This paragraph does not apply in PWSs for Commercial Contracts.)

1.6.6 Type of Contract: The Government will award a Firm Fixed Price, Support Based Service (SBS) contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must have a minimum of a favorable T1/NACI background investigation. The T1/NACI investigation will be initiated by the government. The IANO/IASO, Mail Distribution, Program Manager/Deputy Program Manager personnel will have a minimum of a T3/NACLC security investigation. Contractors filling these positions must have the in-depth investigation IAW AR 25-2, Information Assurance and AR 600-8-3, Postal Operations. The contractor is responsible for acquiring the security investigations. The contractor shall ensure that all assigned personnel understand applicable security policies and directives found in DOD 5220.22-M, National Industry Security Program Operating Manual (NISPOM); AR 380-5, Information Security Program; and all other applicable policies and regulations at time of the contract start date, and must maintain the level of security required for the life of the contract. The contractor shall ensure that data is controlled, protected, and safeguarded in accordance with AR 380-5 and current Army and DOD policy. The contractor shall agree that any data furnished by the government to the contractor shall be used only for performance under this PWS, and all copies of such data shall be returned to the government upon completion of this effort. The contractor Facility Security Officer (FSO) will ensure there is a procedure for all contractor personnel to in-process and out-process the installation, Security & Intelligence Division, (Darling Hall, Room 307).

Any derogatory information must be brought to the attention of the COR and contractor FSO immediately. The security requirements are in accordance with the attached DD254 (The unit security monitor is responsible for initiating this form).

1.6.7.1 Physical Security: The Contractor shall safeguard all government equipment, information and property provided for Contractor use. Contractor shall maintain a physical security checklist/log which will be forwarded to the COR on a monthly or quarterly basis. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. Lost keys shall be reported to the COR and the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer (KO).

1.6.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.6.8 Special Qualifications: Contractor employees shall be trained, qualified, and certified under the requirements specified in individual sections of the PWS prior to starting work. The Contractor shall maintain records of training qualifications and certifications on each employee for the duration of their employment. These records shall be available to the Contracting Officer or designated representative upon request. The Contractor shall provide sufficient internal training to ensure that employees remain qualified and certified. Special certification requirements for the Electronic Military Personnel Office (EMILPO) Survivor Benefit Plan Program and Information Assurance Network Officer (IANO) include:

The contractor is responsible for ensuring all employees possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract. The Contractor will ensure they have qualified Computer Analyst with the following certifications: Computer Baseline Certification; and or one of the following Certifications: Comptia A+; Comptia Net +; Comptia Sec +. These certifications must be maintained throughout this contract. The CA will have 180 days to be qualified, if the CA doesn’t receive the required qualifications this could be grounds for termination.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and Contracting Officer’s Representative (COR) shall meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.10 Contracting Officer’s Representative (COR): The COR Management System Tool (Virtual Contracting Enterprise (VCE)-Acquisition Resource Center (ARC) https://arc.army.mil/COR) for nomination, tracking, documentation, and management of CORs will be used. The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The following personnel are considered key personnel by the Government: Program Manager and Alternate Program Manager. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:30 A.M to 4:00 P.M, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. The program manager shall be available for discussion with the Contracting Officer or designated representative during normal operating hours. When performance is required outside normal operating hours, an individual shall be designated by the Contractor to act for the program manager. The Contractor shall furnish to the Contracting Officer a copy of the Contractor’s organizational chart as proposed for the performance of this effort thirty calendar days prior to the commencement of work. The organizational chart shall include names, addresses and telephone numbers of the program manager, supervisory personnel, and key management personnel that shall serve as a focal point between the Contractor and the Government to resolve problems and emergency situations.

The Contractor shall ensure that the chart shall remain current at all times and shall notify the Contracting Officer within one (1) day, in writing, whenever changes are made. Contractor employees shall be trained, qualified, and certified under the requirements specified in individual sections of the PWS prior to starting work. The Contractor shall maintain records of training qualifications and certifications on each employee for the duration of their employment. These records shall be available to the Contracting Officer or designated representative upon request.

The Contractor shall provide sufficient internal training to ensure that employees remain qualified and certified.

Special certification requirements for the Electronic Military Personnel Office (EMILPO) Survivor Benefit Plan Program and Information Assurance Network Officer (IANO) include: EMILPO Systems Administrator, EMILPO Work center Supervisor, Survivor Benefit Plan Counselor, IANO.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. In accordance with FAR

37.114 contractor employees shall identify themselves as a contractor at all times while on the job, e.g., in the workplace, when attending meetings, in email, when answering government telephones, or when making phone calls. The contractor shall provide each contractor employee an identification (ID) badge on contract start date or on employment start date. The ID badge shall be made of nonmetallic material, be easily readable, and shall contain the following minimum information: Employee’s Name, Contract Company Name and Employee’s Photograph.

Contract employees shall wear proper identification at Government workplaces at all times. Contractor employees shall wear the ID badge at all times when performing work under this contract to include attending government meetings and conferences. Unless otherwise specified in the contract, each contract employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.6.12.1 Utilizing Electronic Mail. When contractor employees send e-mail messages to government personnel while performing on this contract, the contractor employee's e-mail address shall include the company name together with the person's name (ex: John Smith, Contractor, ABC Company). When contractor employees require access to a government computer, the contractor employee shall be required to obtain a Common Access Card. To do so, the contractor employee shall request a CAC Card through the COR.

NOTE: The government issued CAC is the property of the U.S. Government and shall be returned to the COR upon expiration of the contract, replacement or termination of the contract employee (CAC card must be turned in to the COR on contractor employee's last day of employment). Unauthorized possession of the CAC can be prosecuted criminally under section 701, title 18, United States Code. All contractor employees shall conduct official communication using Government-owned or provided e-mail, networks, websites, systems, and devices.

1.6.13 Contractor Travel: Contractor will be required to travel CONUS and within the NCR during the performance of this contract to attend meetings, conferences, and training. The Contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government pre-approval/authorization and notification to the COR. Government and Army Unique Training. Government-furnished training will be required based on skills/job requirement as deemed necessary through the Department of the Army. Government unique training is defined as training that is only available in Government or Army service schools. Such training may be provided at the work site or at other Government designated locations. Government-furnished training will not be offered or provided for equipment or systems in place at commencement of work. Contractor will reimburse the Government for all such required training tuition and associated travel costs. Training includes:

a. Information Assurance Network Officer – Initial Training/Certification. This training is web-based with an estimated cost of $250. Recertification $49.00

b. Retirement Service Officers Conference – TDY TBD by IMCOM estimated cost $1,500. This training is required every two (2) years for a duration of One (1) week.

c. Survivor Benefit Training – TDY TBD by IMCOM estimated cost $1,500. This is an annual training for new Survivor Spouse Benefit Counselors. The duration of the training is three (3) days.

d. Casualty Assistance Conference – TDY Fort Knox, KY, estimated cost $1,500. This training is required for all new Casualty Assistance Counselors. The duration of the training is one (1) week.

1.6.14 Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on the USA Facilities.

1.6.15 Other Direct Costs (N/A):

1.6.16 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.17 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase In/Phase Out: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have key personnel on board, during the 30 day phase in/ phase out periods.

The plan shall specify a training program and a date for transferring responsibilities for each division of work described in the plan, and shall be subject to the Contracting Officer's approval. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency.

1.6.19 Antiterrorism (AT) and Operations Security (OPSEC)

1.6.19.1 AT Level I Training: This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO, if a COR is not assigned within 45 calendar days after completion of training by all employees and subcontractor personnel. Contractor personnel shall receive a travel briefing when traveling OCONUS. Briefing must be provided by a certified ATO Level II Officer within 60 working days prior to departure outside the 50 United States, its territories, and possessions. This is separate from the normal annual AT Level I training requirement. (Ref AR 525-13)

1.6.19.2 Access and General Protection/Security Policy and Procedures: This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility, or area.

Contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. All contractor employees, including subcontractors, shall comply with applicable installation and facility access security policies and procedures at all work and TDY locations. All contractors and subcontractors will be issued a Common Access Card (CAC) or an Installation Pass issued through the Automated Installation entry (AIE) Security System to access the installation. The Fort Gordon/Gillem military installations is a limited access post. Unscheduled gate closures by the military police may occur at any time. In accordance with Army Regulation 525-13, paragraph 5-19, all prospective contractors will undergo a verification process by the installation Provost Marshal Office, Director of Emergency Services to determine the trustworthiness and suitability prior to being granted access to federal property. This will be accomplished using the National Crime Information Center (NCIC) Interstate Identification Index (III). This is the minimum baseline background check for entrance onto Army Installations for non-CAC holders to include entrance of visitors (Ref AR 190-13, paragraph 8-2). All personnel entering or exiting the installation may experience a delay due to vehicle inspections, registration checks, verification of seat belt use, etc. All vehicles and personnel are subject to search and seizure. The search and seizure provisions shall apply to contractor personnel while within Fort Gordon, Georgia and Gillem Enclave Georgia area of jurisdiction. Contractor personnel shall comply with all entry control requirements and security policies/procedures in effect. Security procedures may change without notice. The government issued CAC is the property of the U.S. Government and shall be returned to the COR upon expiration of the contract, replacement or termination of the contract employee (CAC card must be turned in to the COR on contractor employee's last day of employment). Unauthorized possession of the CAC can be prosecuted criminally under section 701, title 18, United States Code. All contractor employees shall conduct official communication using Government-owned or provided e-mail, networks, websites, systems, and devices.

1.6.19.3 AT Awareness Training for Contractor Personnel Traveling Overseas: This standard language text required US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13.

Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.6.19.4 iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.6.19.5 Contractor Employees Who Require Access to Government Information Systems (IS): All contractor employees with access to a government IS must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter. When contractor employees send e-mail messages to government personnel while performing on this contract, the contractor employee's e-mail address shall include the company name together with the person's name (ex: John Smith, Contractor, ABC Company). When contractor employees require access to a government computer, the contractor employee shall be required to obtain a Common Access Card. To do so, the contractor employee shall request a CAC Card through the COR.

1.6.19.6 For Contracts that Require an OPSEC Standing Operating Procedure (SOP)/Plan: The contractor shall develop an OPSEC SOP/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor will ensure this individual becomes OPSEC Level II certified per AR 530-1.

1.6.19.7 For Contracts that Require OPSEC Training: Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training. Annual refresher training shall be completed on-line at http://cdsetrain.dtic.mil/opsec/index/htm. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR and unit/activity security manager.

OPSEC training guidelines are contained in AR 530-1, Operations Security. The contractor shall adhere to local OPSEC policies and procedures of the government requiring activity. When in a TDY status in support of this work effort, the contractor shall also adhere to any OPSEC policies and procedures in effect at TDY locations. All contractor employees, including subcontractors, assigned to this contract shall complete TARP training within 30 days of reporting for duty and then annually thereafter. TARP training will be conducted monthly by the 902nd MI Group. The COR will ensure contractors are notified of available training. Completion of training shall be reported to the COR and the unit/activity security manager. (Ref AR 381-12).

1.6.19.8 For Information Assurance (IA)/Information Technology (IT) Training: All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.6.19.9 For Information Assurance (IA)/Information Technology (IT) Certification: Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.19.10 (Not Applicable) For Contractors Authorized to Accompany the Force: DFARS Clause 252.225-7040, Contractor Personnel Authorized to Accompany U.S. Armed Forces Deployed Outside the United States. The clause shall be used in solicitations and contracts that authorize contractor personnel to accompany US Armed Forces deployed outside the US in contingency operations; humanitarian or peacekeeping operations; or other military operations or exercises, when designated by the combatant commander. The clause discusses the following AT/OPSEC related topics: required compliance with laws and regulations, pre-deployment requirements, required training (per combatant command guidance), and personnel data required.

1.6.19.11 (Not Applicable For Contractors Requiring Performance or Delivery in a Foreign Country, DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the US: The…