The file's text, extracted by GovTribe without its formatting.
Questions Answer
| Current Incumbent & contract # |
| Please submit FOIA Contract Number is |
W9124J-12-D-0009-2C01
| Anticipated Start Date |
| 01 May 2019 |
| FTEs at Ft. Gordon & FTEs at Ft. Gillem |
| All of the FTE’s are located at Fort Gordon except for one located at Fort Gillem |
Paragraph 1.6.7 states “The IANO/IASO, Mail Distribution, Program Manager/Deputy Program Manager personnel will have a minimum of a T3/NACLC security investigation. Contractors filling these positions must have the in-depth investigation IAW AR 25-2, Information Assurance and AR 600-8-3, Postal Operations. The contractor is responsible for acquiring the security investigations.”
Question: security investigations are conducted by the Government. Can the Government confirm this is an error?
The Contractor is responsible for making sure these individuals have the required level of clearance.
| Will the Government reimburse the contractor for travel expenses related to the performance of PWS elements? |
| NO |
| Can the Government clarify the security clearance requirements in the table on page 127 of the solicitation? |
| Please see the attached spreadsheet |
| When will the incumbent contract expire? |
| 31 April 2019 |
| Will the Government provide a minimum or maximum number of FTE required based on the Workload Data or is it up to the offeror to determine the number of FTE to satisfactory meet all PWS requirements? |
| It is up to the offeror to determine the number of FTE to satisfactory meet all PWS requirements. |
| Are the 55 Human Resources Specialist (military) positions military or will these be filled by the contractor? |
| All Contractor Personnel |
| Is there an active collective bargaining agreement (CBA) for current employees? |
| NO |
| Do current employees have “first right of refusal”? |
| Yes for all positon subject to the service contract act |
| Is there an active organizational chart? |
| Please see attached spreadsheet |
| What benefits do the current employees have that the new contractor may be responsible? |
| Government do not have information on current employee’s benefits. |
| PWS 1.16.18, Phase In/Phase Out states the contractor shall “furnish phase-in and phase-out services for up to 10 months after this contract expires.” Would the Government please clarify? |
| Phase in is on for 30 days. Removed language. |
PWS Part 5, Specific Tasks
Which services described in the PWS are performed at Fort Gillem? It appears that only ID cards issuance and DEERS related tasks are to be accomplished there, please confirm?
ID Cards/DEERS enrollment
Technical Exhibit 2 Estimated Workload Data
Can the Government explain how the workload for this contract has been measured in the past? For example, what measurements is the government using to determine it needs 60 FTEs to accomplish 114,734 annual (or monthly) transactions? Additionally, what are the average times for task furnished in the TEs?
Times may vary depending upon the individual working the action. Please see the attachment for the historical data.
| Is the facility at Fort Gillem occupied by Government or other contractors or is the contractor required to have two FTE for safety concerns? |
| Government Facility. Only one FTE required |
| Section L, Part C, Table 2 instructions specify digital format for submissions be in Word. Will the Government allow PDF? |
| Yes |
Section L, Part C instructions specify “Each volume of the proposal should be separately bound in a three-ring loose leaf binder which shall permit the volume to lie flat when open.”
Would the Government allow spiral bound hardcopy submissions?
Yes
| Paragraph 1.6.4, Quality Control Program (QCP), states "The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS. The QCP must be forwarded to and accepted by the KO." TE 3, Deliverables Schedule, does not advised when the draft QCP is to be delivered to the KO. Question: Will the government establish the delivery date as 30 days after the Phase-in Period ends? |
| Yes |
| Paragraph 1.6.5, Quality Assurance, states "The contractor shall comply with the government’s quality assurance program as defined in the Quality Assurance Surveillance Plan." Question: Will the Government provide a copy of the Quality Assurance Surveillance Plan (QASP) for Contractor review prior to the proposal submission date? |
| The Government will not provide a copy of the QASP to the Contractor. |
| Paragraph 1.6.9, Post Award Conference/Periodic Progress Meetings, states "The KO and Contracting Officer’s Representative (COR) shall meet periodically with the contractor to review the contractor's performance." Paragraph 1.6.31.1, Performance Evaluation Meetings, states "The Contractor’s Project Manager shall meet at least weekly with the Contracting Officer or designated representative during the first month following commencement of work. Any additional meetings will be determined as necessary by the Contracting Officer or designated representative." Question: Will the government provide more specific information on the number and frequency of Periodic Progress Meetings after the first month to support a determination of the required contractor's level of effort and for pricing purposes. |
| The meetings is conducted with the Program Manager that is onsite. It should not have an effect on your pricing. |
| Paragraph 1.6.28, Property Control System, states "The Contractor shall comply with FAR Clause 52.245-1, AR 735-5 (Policies and Procedures for Property Accountability), and Fort Gordon DPW Supply Standing Operating Procedures (SOP) and Training Support Center Audio Visual SOP." Question: Will the government provide offerors a copy of Fort Gordon DPW Supply Standing Operating Procedures (SOP) and Training Support Center Audio Visual SOP prior to proposal submission? |
| This paragraph was removed. |
| Will the government identify the required font/letter size for the main body of all proposal volumes? |
| (12-pitch type and Time New Roman. Please see updated Instruction to Offeror |
| Section L, para C.2(c), page 161 states, "printing shall be easily readable (12-pitch type or 10 point proportional spacing.)" Question: Can the government clarify if 10 point type is the minimum point size or the required point size? Also, will the government specify a particular typeface that to be used for the body of the proposal, such as Times New Roman? |
| (12-pitch type and Time New Roman. Please see updated Instruction to Offeror. |
| Section L, para C.3(a) Volume I - General, TAB C, page 162, states, "It shall contain the offeror's prices for the established Contract Line Items." Question: Should Section B (Contract Line Items) appear in two places, Volume I and Volume IV? |
| Yes |
| Section M, para A.a.(1), page 168, states, " This is a best value source selection…" In the same paragraph, it states, "…and whose proposal…represents the Lowest Priced Technically Acceptable offer." Question: Will the government clarify which source selection criteria will be used, Best Value or LPTA? |
| LPTA |
| 3.22 Withdrawal of GFP, states, "The Government retains the right to withdraw any GFP at any time during the performance of the contract. If such equipment is still required to perform work required in this contract, the Contractor shall replace withdrawn equipment with contractor furnished equipment at the approval of the Contracting Officer. Question: Will the government pay for the replaced equipment, or will this be at contractor expense? |
| Government will provide equipment to successfully accomplish the mission. |
| Performance Work Statement (PWS), page 45 of 200, Conduct Soldier Processing (SRP), Mobilization Operations. Question: What locations are these SRPs conducted? |
| SRP briefings are conducted every Tuesday morning at 0800 hrs. in Darling Hall Room 280. Unit SRP is conducted on as needed basis at Gym #5 |
| PWS para 1.6.12 Identification of Contractor Employees, line 8 states the contractor shall provide each contractor employee an identification badge. Question: Is the cost of producing the ID badges cost reimbursable? |
| No |
| PWS para 1.6.32.1 Overtime Reports. Question: What historically are the overtime hours delivered per year? |
| 65-70 hours. Government will pay for overtime. |
| Who pays for the replaced equipment? If the contractor pays for the equipment, is this cost reimbursable? |
| The Government will pay for all GFE to include out of date equipment. |
| PWS, para 4.3 Materials, page 82 of 200. Question: What materials do these include? |
| Copy Paper, Photo Paper, and Toner. |
| Workload History table page 127 of 200. Question: What do the two Estimated Quantity columns refer to? Is the first column the number of personnel and the second column the number of weekly hours of those persons and if that is the case, should the second column for the Human Resources Specialist be 2200 hours? |
| Government use 1920 hours. Please see attachments |
| Does Executive Order 13495, No displacement of Qualified Workers apply for the non-professional positions? |
| Yes |
| Page 150 of 200, Does Executive Order 13706, Paid Sick Leave apply to the non-professional positions? |
| Yes. Please see wage determination. |
| Section L, Instructions, Conditions, and Notices to Offerors, para C. 3. (b) (2) Sub factor 2: Management and Staffing Approach, first paragraph, line 9 states "Offerors shall provide proof of certifications, security clearances, and all other qualifications for each employee proposed based on what’s required for their designated positions." Question: Does this requirement apply to just the Key Personnel or for all personnel (all 55 positions)? |
| All Personnel |
| Will the government provide Position Description Documents for all positions by service listed for all service centers? |
| No. |
| What is the number of transactions by work center, by service for each of the offices and subordinate services to be staffed per the RFP at Fort Gordon, Georgia and the Gillem Enclave? |
| Information for Fort Gordon is provided in the PWS. There is no data currently for Gillem due to the position recently being filled. |
| Can the government provide an organizational chart for the office(s) supported with a current breakdown of contractor personnel for each work center covered by the RFP? |
| Please see attached document. |
| For Fort Gordon, GA and Gillem Enclave GA, what is the specific breakdown of personnel by position and work center for the Military Personnel Services Division under the directorate of Human Resources and other work centers this contract supports? |
| Please see attached document. |
| What were the performance report ratings for the incumbent over the last 24 Months? Question: Has there been any change to the level of effort since the original contract award? If so, what are these by work Center? |
| Not Relevant to this Solicitation |
| The contractor shall conduct pre-transition (pre-separation and pre-retirement) briefings to separating and retiring Soldiers and Survivor Benefit Plan (SBP) to retiring Soldiers. Information shall include, but not limited to the mandatory requirements under the Soldier For Life-Transition Assistance Program (SFL-TAP), entitlements/benefits processing procedures, and Survivor Benefit Plan. A certified Survivor Benefits Plan (SBP) counselor is required." Question: Are these briefing a part of the normal duties of the personnel in the Surviro''s benefit work center or is this position a part of the SFL-TAP office in the Solider Support Center? |
| The Retirement Service Office conducts the SBP briefings. |
| The contractor shall conduct pre-transition (pre-separation and pre-retirement) briefings to separating and retiring Soldiers and Survivor Benefit Plan (SBP) to retiring Soldiers. Information shall include, but not limited to the mandatory requirements under the Soldier For Life-Transition Assistance Program (SFL-TAP), entitlements/benefits processing procedures, and Survivor Benefit Plan. A certified Survivor Benefits Plan (SBP) counselor is required." Question: How many of these briefings are conducted monthly? |
| Pre-separation is conducted 1x a month; |
SBP briefing is conducted 2x a month
| Page 49 orf 200, Para 1.6.11 states: “The Contractor shall provide sufficient internal training to ensure that employees remain qualified and certified. Special certification requirements for the Electronic Military Personnel Office (EMILPO) Survivor Benefit Plan Program and Information Assurance Network Officer (IANO) include: EMILPO Systems Administrator, EMILPO Work center Supervisor, Survivor Benefit Plan Counselor, IANO. Question: Whereas there are government programs, will the government provide the Programs of Instruction, related Training Support Packages (TSP) and certification standards for EMILPO, EMILPO Systems Administrator, and EMILPO Work Center Supervisor since they are not covered in the training provided under para 1.6.13? |
| The Government will provide the SBP training. The contractor is responsible for paying for the expenses if the training is not conducted at Fort Gordon Ga. |
IANO certifications are payed for by the contractor.
| Page 49 orf 200, Para 1.6.11 states: “The Contractor shall provide sufficient internal training to ensure that employees remain qualified and certified. Special certification requirements for the Electronic Military Personnel Office (EMILPO) Survivor Benefit Plan Program and Information Assurance Network Officer (IANO) include: EMILPO Systems Administrator, EMILPO Work center Supervisor, Survivor Benefit Plan Counselor, and IANO. Question: Given only the incumbent would have access to the training effort required to support these requirements will the government provide these prior to award to ensure the requirement is not overly restrictive to competition? |
| Yes |
The GVT will provide training to EMILPO, SBP counselor, EMILPO systems administrator, IANO must have baseline certifications in A+, NET +, Security +
| Page 49 of 200, para 1.6.19 states: " Briefing must be provided by a certified ATO Level II Officer within 60 working days prior to departure outside the 50 United States, its territories, and possessions. Question: Whereas this is a government training and certification, will the government provide access to the training and certification program? |
| Yes, Will be accomplished using the Garrison Security office. |
| Page 49 of 200, para 1.6.19 states: " Briefing must be provided by a certified ATO Level II Officer within 60 working days prior to departure outside the 50 United States, its territories, and possessions. Question: Must the individual be already certified upon contract award? |
| Yes, Will be accomplished using the Garrison Security office. |
| Page 51 of 200, para 1.6.19.6 states: "The contractor will ensure this individual becomes OPSEC Level II certified per AR 530-1. Question: Whereas this is a government training and certification, will the government provide access to the training and certification program? |
| Yes, Will be accomplished using the Garrison Security office. |
| Page 51 of 200, para 1.6.19.6 states: "The contractor will ensure this individual becomes OPSEC Level II certified per AR 530-1. Question: Must the individual be already certified upon contract award? |
| Yes, Will be accomplished using the Garrison Security office. |
TECHNICAL EXHIBIT 2 provides a summary of the workload by PWS subtask number and the WORKLOAD HISTORY provides a summary of positions by name and total quantity. Each Army installation is unique in the clientele it services and each of the MPSD services are organized differently by function. The Fort Gordon and Fort Gillem have unique processes and requirements within the functions represented in the CLIN structure and the major PWS specific tasks of Part 5 as listed below:
PWS 5.2 PERFORMING UNIT MANNING
PWS 5.3 PROVIDE PERSONNEL ACCOUNTING AND STRENGTH REPORTING SERVICES
PWS 5.4 MANAGE CASUALTY OPERATIONS
PWS 5.5 MANAGE PERMANENT PARTY INSTALLATION SUPPORT MODULES (ISM) IN/OUT PROCESSING
PWS 5.6 MANAGE PERMANENT PARTY REASSIGNMENT PROCESSING
PWS 5.7 PROVIDE MILITARY PERSONNEL SUPPORT TO ANNUAL SOLDIER READINESS
PWS 5.8 ISSUE ID CARDS/TAGS PWS 5.9 PROCESS PROMOTIONS/REDUCTIONS (GARRISON ONLY)
PWS 5.10 PROCESS SEPARATIONS AND RETIREMENTS
PWS 5.11 PROCESS INDIVIDUAL PERSONNEL ACTIONS AND PROVIDE MILITARY PERSONNEL SERVICES
PWS 5.12 MANAGE INDIVIDUAL MILITARY PERSONNEL INFORMATION
PWS 5.13 PROVIDE RETIREE SERVICES
Will the government provide a detailed list of positions by section by grade for each of these 11 PWS functions at each location?
There are no grades.
| In light of the number and seriousness of the questions being raised and the fact that it will be difficult, if not impossible, to complete certain aspects of the proposal confidently without the answers, will the Government consider a two-week extension from the government's response to all questions? |
| The Government extended the solicitation until 5 February 2019. |
| Section L, C.2.(c), page l161. The text lists Power Point as one of several formats that will be included on the CD ROM and references Table 2. However, Table 2 does not list any Power Point formats. Question: Are Power Point formats to be included in either the hard copy proposal or the CD ROM? |
| Removed Power Point added PDF. |
| Is the Government open to trade‐offs? |
| No this is a LPTA |
| What is the historical SCA level for the Human Resources Specialist; i.e. Level I, II, …? |
| Please see attached document. |
| What's the historical number of mail handlers? |
| 2 |
| What's the SCA labor category job description and qualification for each position? |
| Please see attached document. |
| What's the education requirement for each position? |
| HS Diploma or Equivalent, |
PM Bachelor’s Degree
| Will the Government provide any software to the awarded Contractor? |
| Government did not understand this question. |
| Will the Government provide any equipment to the Contractor to accomplish the mission? |
| Yes. Equipment required to complete the mission. |
| Is SECRET facility clearance required prior to award? |
| Yes. |
| Will the government expedite clearances of our proposed key personnel who are currently cleared at the Secret level and working at Fort Gordon? |
| If they are already cleared then they should only have to be verified in the system. |
| Based on our experience with the EMILPO Database, there has been a steady increase in users. Are the 24 annual EMILPO Training Classes, listed in Section 5.3.10.1, not-to-exceed numbers? |
| Yes |
| Are the 50 annual Completed Assistance Visits, listed in Section 5.3.10.2, not-to-exceed numbers? |
| Yes |
| The following statement appears under Section C – Proposal Preparation Instructions: Offeror’s proposal shall consist of three volumes: (1) Technical, (2) Past Performance, and (3) Price. Table 2 under Section C – Proposal Preparation Instructions shows four volumes. Which is accurate and how many volumes should be submitted? |
| There should be 4. Correction made to solicitation. |
| A period of validity is not provided in the solicitation. How long should offerors' proposal remain valid? |
| The quote must be valid for 120 days. Government updated solicitation. |
| Please specify what a man-hour is considered to be: 1880, 1920, or 2040? |
| 1920 |
| Sub factor 2: Management and Staffing Approach: This section states "The Offeror shall provide proof of certifications, security clearances, and all other qualifications for each employee proposed based on what’s required for their designated positions." Please clarify what will serve as "proof" for personnel who are non-key and/or not identified at time of proposal submission. |
| Security forms |
Certificates of Certifications
NACI
NAC
Security Clearance
| Is there a page limit for each resume? Further, the instructions regarding resumes state that only the "Present Position" is required. Please confirm that previous experience prior to the present position are allowed. |
| There is not a page limit. That is just a format. Previous experience is required. |
| Attachment 2 – Specific Relevant Contracts Sheet: The instructions on the first page do not align to the requested information on the following pages. If we are to include the information on page 1 in our 3-page limit, are both sets of requested information to be completed? |
| Question is not clear. |
| Key Personnel: Are the special certification requirements for the Electronic Military Personnel Office (EMILPO) Survivor Benefit Plan Program and Information Assurance Network Officer (IANO) required to be in place at the end of transition / prior to commencement of work, or is there a grace period? |
| Yes, 30 Days Phase IN/OUT |
| For Information Assurance (IA)/Information Technology (IT) Certification: This section states "Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award." Taking into consideration that not all personnel may be identified at date of contract award, is a grace period allowed for this certification? |
| 30 Days Phase In/OUT |
| Publish Retiree Newsletter: What format is the newsletter in and what software is used for development? |
| MS Word and MS Publisher |
| The "Name"s in this table do not map to labor categories listed in the WD nor are mentioned in the PWS. Is it the contractor's responsibility to map those to the appropriate WD? |
| Please see attached document and Wage Determination. |
| Please clarify what an "SAA" clearance is. |
| SAA has been removed please see attached. |
| The PWS has previously stated the Alternate Program Manager and the Information System Network Officers require a Secret or T3/NACLC clearance, but this table requires them to have an "SAA" clearance. Will the government please clarify the PWS instructions or the Workload History Table? |
| Please see attachment. |
| Would the government consider a trade-off evaluation vice an LPTA evaluation? |
| No |
| This section states "Contractor will reimburse the Government for all such required training tuition and associated travel costs." Will the government add a Training CLIN? |
| No |
| What PWS tasks do the Unplanned Requirements fall under? Will the government add a CLIN for Unplanned Requirements? |
| Yes, if a Modification is needed due to emerging missions. |
| Will the awarded contractor be required to sign NDAs with the Independent Contractors? |
| Yes. |
| This section states “The Contractor shall prepare and provide recurring reports to include but not limited to those listed at TE 5.2.4, Recurring Reports.” Question. Is TE 5.2.4 provided? If not, could it be provided for reference? |
| Recurring Reports are attached. |
| Please clarify if the Exceptions/Assumptions in Volume I are for all volumes combined, and the Exceptions/Assumptions to be included in Volume II are for that volume only, or if the full set of Exceptions/Assumptions are to be included in both volumes? |
| All Exceptions/Assumptions are included in volume 1. |
| Is the PgM and APgM required to be onsite? |
| Yes |
| Is the PgM and APgM required to have knowledge of the Integrated Personnel and Pay System - Army (IPPS-A) a multi-Component Army HR system that will be Integrated during this contract? |
| Yes, IPPS-A training will be required by all contractors when the Army fills the system (onsite). |
| Due to the government shutdown is it possible the Proposal will be extended? |
| No. DOD is not affected by the shutdown. |
| Are there any specific skills and qualifications for the Key Personnel required other than having a Secret Clearance as none are noted in the PWS for Key Personnel? |
| Program manage must have a Bachelor’s Degree. |
| The past performance requirement section on page 165 does not specify how man references are required from the Prime and Subcontract that are projected to perform 50% of the work. Under Specific Relevant Contracts Format on page 167, the solicitation provides the minimum and maximum contract references that are to be provided, however there is no specification as to how minimum for the Prime Contractor References. Will the Government please Clarify how many references are required from the Prime Contractor? |
| The Prime Contractor should have two and at the subcontractor should have one. |
| Can the govt. provide the cost of lost key replacement? |
| $150 |
| Can the govt. clarify what is meant by perform operator maintenance on equipment and provide the work load history for maintenance? |
| Operator maintenance is referred to cleanliness of IA equipment and contractors working areas. |
| Per PWS 4.2. Will the govt. provide a copy of the DD 254 for this requirement? |
| Please see draft 254 attached. Final will be given at the time of award. |
| Per PWS 1.6.8 Special Qualifications: The contractor is responsible for ensuring all employees possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract. – Please confirm this requirement is only for the employees responsible for Information Technology responsibilities? |
| Yes, only for ITR |
| Per PWS 1.6.21.2 Safety Program Management Plan Provisions. Can the govt. provide a timeline for when the plan is due and how often does it need to be updated? |
| Yes, during the phase IN/OUT period. |
| Per PWS 1.6.22.5. Contingency Plan. The Contractor shall provide a contingency plan at least 30 days prior to contract start date. Can the govt. confirm that this plan is due after award and during the Phase in Period? |
| Yes, during the phase IN/OUT period. |
| Per PWS 1.6.25 Physical Security Plan: Can the govt. confirm that this plan is due after award and during the Phase in Period? |
| Yes, during the phase IN/OUT period. |
| Per PWS 1.6.37 Certifications. The Contractor shall provide sufficient internal training to ensure that employees remain qualified and certified. Can the govt. clarify what is meant by sufficient? What is the minimum and/or preferred training required? |
| Contractors must have the required training to successfully accomplish the mission. |
| Per PWS 4.1 General. The Contractor shall furnish all necessary supplies, parts, materials, tools, support equipment, labor and vehicles required to perform all operations required by this effort. Can the govt. provide more information on the vehicle requirement listed? |
| The Government will supply vehicles. |
| Can the govt. provide work load data for the requirements at the Fort Gilliem location? |
| Government does not have any workload data because this position was established about two months ago. |
| Will the govt. consider changing the past performance requirement dates from 3 years to 5 years? |
| No |
| Are copies of proposed key personnel security clearances required in offeror’s proposal submission? |
| Yes |
| At which location is the CO/KO and COR/COTR for this requirement located? |
| Fort Gordon Ga. |
| Based on the provided work history provided by the Government, does the Government agree that 60 FTEs is the minimum number technically acceptable (TA) for the contract? |
| That data is what it has historically taken to accomplish the mission. |
| Page 40 of the CLINS does not match the Period of Performance (POP) in the PWS 1.5., page 45 that says 1‐May ‐ 2019 to 30‐April‐2020. Page 40 of the CLINS Section 0002 states that the POP is,” POP‐01‐May‐2019 to 31‐Mar‐2020, “Section 0003 states, “POP‐01‐May‐2019 to 31‐Mar‐2020.” This continues through the CLINs section. What is the correct POP that should be reported in the CLINS section? |
| Correction were made to Period of Performance. |
| The government has a due date/time of 29 Jan 2019 @ 0900 PM; is this actually 0900 (AM) or 2100 (PM)? |
| Due date has been changed. Please see amendment. |
| The government is requesting pricing based on 12 month periods but does not provide a historical level of effort associated under support of each CLIN item; will these CLINs be evaluated as part of an overall price viewpoint or does the government expect specific pricing per CLIN? |
| Specific pricing per CLIN |
| If the government is unable to provide historical/expected staffing levels or hours expended per CLIN for manning requirements, how is the government able to provide a specific NTE dollar amount of $29,911.00? Are the supplies indicated supportive of government-furnished equipment (with contractor provided supplies (e.g. paper, toner, etc.?) What is the approximate age/status/and/or lifecycle replacement expectation of the current equipment in use? |
| Everyone will enter the same amount for each of the ODC CLINs |
| Are contracted staff under this solicitation providing any engineering/programming services, or are the actions and scope indicated reserved to data entry operations only? |
| Data entry |
| The government has indicated a start date of 1 May 2019; is this inclusive of the 30 day phase-in period (indicating and award date in the March 2019 timeframe) or is the phase-in period inclusive of the 1 May 2019 projected start period? |
| Phase in starts 1 April 2019 |
| How does the government address contractor support for locally designated “training” days either preceding or following identified holiday periods? |
| Federal Holidays only |
| Will contracted staff be allowed or able to access work sites for scheduled work days? |
| Yes |
| Are any services expected or required to be provided under this solicitation considered to be essential services? |
| Yes |
| The government states “The Contractor shall provide support to special commitments to include but not limited to retiree appreciation day and mobilization exercises required outside normal operating hours, to include Saturdays, Sundays, and holidays.” Are these services considered to be outside of normal 40-hour workweeks, and thus would be eligible for overtime pay? Please provide a historical reference for the amount of overtime incurred annually per CLIN for planning/pricing purposes. |
| Government will respond on 22 January 2019 |
| The RSOC has a periodicity of every two years; how many staff will require attendance, and when was the last time the event was held? What is the date(s) for the next expected event? |
| RAD is conducted annually. The required staff is coordinated between the RSO supervisors. The next RAD has not been scheduled yet however it is normally scheduled in Nov of each year. |
| The government states “The Contractor shall ensure that personnel present a professional appearance.” What is the mandated attire for daily work per job classification? |
| Business casual |
| Is the OCONUS briefing for contractor employee travel relative to official business only, or also relative to ANY travel conducted outside the CONUS areas? |
| This applies to SMs that are taking OCONUS leave. |
| Is it a correct assumption that awarded contractors and provided support staff are not able to use local (base site) emergency services for critical care response during assigned work shifts? |
| They are authorized to use Fort Gordon EMS. EMS services cannot be denied. |
| Will training and materials be made available for contracting staff to become proficient in the use and application of the new IPPS-A system? |
| Yes |
| Are training costs for any new technology being provided as cost-reimbursable items to the contractor? |
| No |
| To what extent are current staff trained and using the new system, and is there an established timeline for implementation? |
| Current staff hasn’t been trained on IPPS-A. The Army is currently in the process of training employees on the system. Implementation date has been moved TBD by the ARMY. |
| The government has outlined that special certification for several areas specifically the EMILPO Survivor Benefit Program, and also EMILPO Systems Administrator, EMILPO Work center Supervisor, Survivor Benefit Plan Counselor, IANO, and IPPS-A is required, but nowhere are the actual requirements, certification levels, or ability/mechanisms/training necessary for certification detailed. Please provide the paths or way that potential awardees are to obtain or train employees in these required special certs. |
| SBP Counselor online training course. |
IANO, Baseline certification, A+, Net +, Security +
| If the government removes GFP that is still required for completion of on-going work, is the contractor furnished replacement a cost-reimbursable item? |
| The Government will not remove GFE/P that is required for mission unless it is replaced or if the mission has changed. |
| Does EO 13706 apply to this solicitation for SCA-labor categories? |
| Yes |
| If EO 13706 is applicable, should the government also check the 52.222-62 clause statement? |
| 52.222-62 added to solicitation |
| Are vehicles required for mail distribution? |
| Government owned vehicle provided. |
| Do all personnel in the mailroom require a Secret clearance? |
| Yes |
| The government has provided two (2) Wage and Determination statements, but has not indicated via clause or reference that assigned staff are covered under the SCA; please identify the SCA category and labor code title for each SCA-based role as assigned to each work location. |
| Government will respond on 22 January 2019 |
| Does the 12 pt/font limitation for text also apply to tables, graphics, and other support materials? |
| Yes |
| This appears to be an SCA based contract; should the 52.222-17 clause and the 52.222-41 clauses be checked as well? |
| 52.222-17 and 52.222-41 added to the solicitation. |
| Will the Government please consider providing a single CLIN for Labor to simplify the pricing and contracting processes?" |
| Government will respond on 22 January 2019 |
| Will the Government clarify allowable typefaces and point sizes to be used in the proposal? We recommend times new roman 11 point for text, 10 point for charts, and 8 point for graphics. |
| Please see Instructions to Offerors. The font is 12 point Time New Roman but you can adjust for charts and graphs. |
