35th CSB Advanced Technical Training PWS.pdf

UNCLASSIFIED//FOR OFFICIAL USE ONLY

Performance Work Statement (PWS)

For

35th Corps Signal BDE

Advanced Technical Training

TABLE OF CONTENTS

1. General Information…………………………………………………..……………………………..1-7

2. Definitions & Acronyms

3. Government Furnished Property, Equipment, & Services

4. Contractor Furnished Items & Services

5. Specific Tasks

6. Attachments:

Work Breakdown Structure

Performance Requirement Statement

Deliverables

Estimated Workload Data

PART 1

GENERAL INFORMATION

1.0 Description of Services/Introduction: The purpose of this firm-fixed contract is to provide advanced technical training across the 35th Corps Signal Brigade (CSB), Fort Bragg, NC. The 35th

CSB is charged to install, operate, maintain, defend, and modernize IT support services on behalf of the XVIII Airborne Corps Commander. The 35th Corps Signal Brigade leverages this contract for

Advanced Information Assurance Training Support.

Background: 35th CSB and subordinate battalions require advanced tactical and enterprise communications expertise to ensure mission readiness to 35th CSB customers globally and enable the XVIII ABC Commanding

General’s priority for innovation. Training is required to prepare personnel to sustain and maintain newly fielded equipment that relies on advanced commercial technologies. The training currently provided by the program manager focuses on basic operation of the equipment, such as startup, shutdown, and routine user actions. It does not provide the depth of knowledge needed for personnel to diagnose complex problems, perform higher-level maintenance, manage system configurations, or restore equipment to operational status when issues occur. Completing this training within the next 180 days will reduce readiness risk and ensure the unit has personnel capable of providing timely, independent technical support if equipment is required for deployment. The requested training will build the advanced maintenance and troubleshooting skills necessary to keep the equipment available, minimize downtime, reduce reliance on external support, and meet personnel responsibilities for technical oversight and sustainment.

1.1 Scope: The Contractor shall provide IT Network Support Training, Program Management Training, and Information Assurance Training Support to 35th CSB personnel. This contract also encompasses any additional training requirements necessary to adapt to emerging technologies, mission-critical IT systems, or operational changes. The contractor shall provide flexible and scalable training solutions to address evolving IT demands and ensure personnel readiness for both CONUS and OCONUS operations.

1.2 Objectives:

• System Mastery & Configuration: Equip brigade and battalion network operations (NETOPS) personnel with the advanced technical proficiency required to independently configure, operate, and manage the newly fielded C2NOW SDN software, operating systems, and advanced hardware features.

• Advanced Tactical Troubleshooting: Develop rapid Tier 2 and Tier 3 troubleshooting capabilities, enabling signal operators to quickly diagnose and resolve network faults, software errors, and hardware failures under pressure in expeditionary environments.

• Continuous C2 Network Sustainment: Ensure the 35th CSB has the organic capacity to establish, manage, defend, and sustain secure Command and Control (C2) tactical networks, preventing C2 blackouts and ensuring uninterrupted communications support to all warfighting functions.

• Bridge the Operational Gap: Transition signal personnel beyond the Program Manager's (PM) baseline

"button-ology" familiarization, eliminating operational friction during the equipment transition and preventing the brigade from struggling to utilize the new technology.

Course Slots per

Network+ 36

CCNA 42

Linux+ 40

Certified Kubernetes Administrator (CKA) 40

1.3 Period of Performance:

The period of performance shall be for a base period of 12 months. The period of performance reads as follows:

Base Period 30 SEPTEMBER 2026 - 29 SEPTEMBER 2027

1.4 Specific Requirements/Deliverables

The vendor shall provide training services to the 35th CSB based on the course list and other required training and certifications as necessary. Within 30 days following contract award, the unit will provide the vendor with a training plan and the duration of each course for approval. Once the vendor provides course length information, the 35th CSB will supply training dates within 30 days. Training will be conducted in-person. The Contractor shall be responsible for project management, course preparation, workstations, and necessary training materials to support the courses (deliverable #1). Additionally, the

Contractor shall provide labor, training materials, and vouchers for certification tests associated with the training courses (deliverable #2). The Contractor shall administer pretests and post-tests or certifications for each course, with all tests requiring validation by 35th CSB (deliverable #3). The Contractor shall conduct post-course assessments with students and shall provide feedback to 35th CSB (deliverable #4).

Acceptance criteria require a minimum of 90% of students to demonstrate improvement by increasing their day-one pretest score on the final test. The Contractor shall provide training support as directed by 35th CSB until allocated funding is exhausted.

1.4.1 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.4.2 Government Remedies: Not applicable.

1.4.3 Recognized Holidays: The Contractor is not required to perform services on these holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.5 Hours of Operation/Place of Performance: Normal working hours for this effort are 8 hours per day

Monday through Friday, within the window of 0600-1800 Monday through Friday, excluding Federal

Holidays. The contractor is required to work 8 consecutive hours during the 12-hour period as directed by the Contracting Officer’s Representative.

1.6 The proximity of the proposed physical training facility to Fort Bragg NC located within a 25-to-

30-mile local commuting radius to eliminate Government travel/per diem expenses and allow rapid recall of personnel for operational taskings.

1.6.1 Type of Contract: The Government anticipates award of a firm-fixed price contract.

1.7 Security Requirements: The Contractor shall secure information, information technology (IT) systems, and government furnished property in compliance with applicable Department of the Army policies and regulations.

1.7.1 Background Checks. Contractors shall obtain, at a minimum, a National Agency Check with

Inquiries (NACI) in accordance with Army Regulation 25-2, Information Assurance Training, prior to starting employment under the terms of this contract. The Contractor shall forward investigation results to the Contracting Officer’s Representative within five days after contractors are hired

(deliverable #5).

1.7.2 Anti-Terrorism (AT) Awareness Training. All contractor employees, to include sub-contractor employees, requiring access to Army installations, facilities and controlled access areas shall complete Anti-Terrorism (AT) Level I awareness training within 30 calendar days after contract start date. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR, or the contracting officer, if a COR is not assigned, within 10 calendar days after completion of training by all employees and subcontractor personnel. AT Level I Training is available at the following website: https://atlevel1.dtic.mil/at/

(deliverable #6).

1.7.3 Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation

Provost Marshall Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes

(deliverable #7).

1.7.4 Local iWATCH Program. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity anti-terrorism officer). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 10 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award (deliverable #8).

1.7.5 Information System Access. Reserved

https://atlevel1.dtic.mil/at/%20(deliverable#6).

https://atlevel1.dtic.mil/at/%20(deliverable#6).

1.7.6 Operations Security (OPSEC) Awareness Training. Per AR 530-1, Operations Security, the new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees shall complete annual OPSEC awareness training.

Once training has been completed, the contractor shall provide completion certificates to the COR.

Training is available at: https://cdsetrain.dtic.mil/opsec/index.htm (deliverable #9).

1.7.7 Information Assurance (IA) Awareness Training. Reserved

1.7.8 Common Access Cards (CAC). Reserved

1.7.9 Trusted Associated Sponsorship System (TASS). Reserved

1.7.10 Conservation of Utilities. Reserved

1.8 Special Qualifications: All contractor employees working IA/IT functions shall comply with DoD, Army, XVIII ABC training requirements in DODD 8570.01, DoD 8570.01-M, AR 25-2 and published

XVIII requirements within 180 calendar days of employment.

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officer’s

Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.10 Contracting Officer Representative (COR): The (COR) is identified below:

CPT Brandy McGinnis / brandy.n.mcginnis.mil@army.mil

The COR monitors all technical aspects of the contract and assists in contract administration. The

COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting

Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.11 Contract Manager: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract (deliverable #10).

https://cdsetrain.dtic.mil/opsec/index.htm%20(deliverable#9).

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the

PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

CSB Corps Signal Brigade

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT & SERVICES

3. GOVERNMENT FURNISHED SERVICES; FACILITIES; UTILITIES, ETC.

3.1. Reserved

PART 4

CONTRACTOR FURNISHED ITEMS & SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Facility Clearance: Reserved

4.3 Clearance Office. Reserved

4.3. Travel: Reserved

4.4. Lodging & Meals: Contractor shall provide all lodging and meals for any non-local hire instructors for the duration of all courses requested and throughout the duration of the contract. Any local hire instructors residing within fifty (50) miles of the course location will not have lodging or meals funded.

4.5 Transportation of Equipment and Materials: The Contractor shall provide students with digital copies of the comprehensive suite of course resources and textbooks and building-wide, Wi-Fi capability for seamless integration of personal laptop use during classroom instruction.

PART 5

SPECIFIC TASKS

C 5 Advanced Technical Training

1. Performance Objective: The Contractor shall provide highly specialized, advanced technical training consisting of CompTIA Network+, Cisco Certified Network Associate (CCNA), Certified Kubernetes

Administrator (CKA), and CompTIA Linux+ to 35th CSB BDE and BN NETOPS teams. This training bridges the gap between baseline familiarization and the advanced Tier 2/Tier 3 troubleshooting required to establish, manage, and sustain secure Command and Control (C2) tactical networks.

2. Performance Standard: The Government will measure successful completion using the metrics defined in the subordinate tasks below.

C 5.1 Advanced Course Instruction

1. Performance Objective: The Contractor shall deliver a total of 158 slots for advanced technical training courses distributed across the following specific disciplines: CompTIA Network+ (36 slots), Cisco CCNA (42 slots), Certified Kubernetes Administrator (CKA) (40 slots), and CompTIA

Linux+ (40 slots). The contractor shall execute a minimum of 40 hours per iteration. The contractor shall execute all courses in accordance with industry standards for certification for each discipline.

The contractor shall provide courses that support a minimum of ten (10) students and maximum of twenty (20) students per iteration.

2. Performance Standard: The Government will measure successful completion of the

Performance Objective using the following indicators and standards:

• Quality & Completeness:

• 100% of the curriculum shall align with the official, current exam objectives for

CompTIA Network+, CCNA, CKA, and Linux+, focusing on network routing/switching, container orchestration, Linux command-line administration, and tactical network security.

• The Contractor shall provide all necessary physical or digital training materials, official student guides, and virtual lab environments that support a minimum of ten (10) students and maximum of twenty (20) students per iteration.

• Timeliness:

• The Contractor shall deliver a total of 158 slots for advanced technical training courses distributed across the following specific disciplines: CompTIA Network+ (36 slots), Cisco CCNA (42 slots), Certified Kubernetes Administrator (CKA) (40 slots), and

CompTIA Linux+ (40 slots) during the Period of Performance (PoP).

• Each certification course will run a minimum of 40 hours per iteration over a standard 8 hour work day, Monday-Friday. Training schedules will be synchronized with the COR to ensure classes are completed prior to the unit's final equipment transition dates for

C2Now training and fielding in November, 2026.

• Effectiveness:

• At least 90% of attending students shall demonstrate operational proficiency through hands-on practical exercises troubleshooting simulated network interruptions, Linux OS faults, and Kubernetes cluster deployments.

C 5.2 Course Evaluations, Testing, and Certification Vouchers

1. Performance Objective: The Contractor shall administer a mid-course evaluation to gauge student progress, conduct a comprehensive post-course test to validate system mastery, and issue official industry certification exam vouchers to students who successfully pass the post-course test.

2. Performance Standard: The Government will measure successful completion of the

Performance Objective using the following indicators and standards:

• Quality & Completeness:

• The Contractor shall develop and administer a mid-course evaluation designed to assess student comprehension of the respective Network+, CCNA, CKA, or Linux+ course materials and identify knowledge gaps.

• The Contractor shall provide a post-course test tailored to the specific curriculum to validate the students' readiness for the official industry certification exam.

• The Contractor shall provide an official industry certification exam voucher (CompTIA

Network+, Cisco CCNA, CNCF CKA, or CompTIA Linux+, corresponding to the course attended) to every student who achieves a passing score on the post-course test.

• Timeliness:

• The mid-course evaluation shall be administered at the halfway point of each class iteration.

• The post-course test shall be administered on the final day of each class iteration.

• Certification vouchers shall be digitally distributed to passing students within three (3) business days of post-course test completion.

• Effectiveness:

• Instructors shall review mid-course evaluation results immediately and adjust their instructional focus during the second half of the course to remediate any identified weaknesses before the post-course test.

C 5.3 Training Execution Reporting and Deliverables

1. Performance Objective: The Contractor shall track training execution, student evaluations, and facility readiness to ensure the brigade commander has an accurate assessment of readiness and to identify/mitigate any technical barriers that could disrupt the training.

2. Performance Standard: The Government will measure successful completion of the

Performance Objective using the following indicators and standards:

• Quality & Completeness:

• The Contractor shall submit a pre-training Facility Assessment of their selected training site. This report shall identify any local network constraints or physical limitations (e.g., lack of bandwidth required to access external CCNA/CKA virtual labs) and recommend immediate mitigations to prevent day-of-execution delays that waste funded training hours (EN5).

• 100% of class rosters, mid-course evaluation trends, post-course test scores, and voucher distribution logs shall be documented.

• Timeliness:

• The Facility Assessment for the training site shall be submitted to the COR no later than ten (10) business days prior to the start of the first class iteration.

• Final Post-Training Reports (including test metrics and voucher logs) constitute a mandatory deliverable (EN6) and shall be submitted to the COR within five (5) business days of the conclusion of each class.

• Effectiveness:

• Zero training days lost due to unidentified facility constraints or failure to properly schedule student throughput.

C 5.4 Training Material, Supplies, and Equipment

1. Performance Objective: The Contractor shall provide, configure, and manage high-quality training materials, supplies, and equipment to ensure a professional, fully functional classroom and laboratory learning environment.

2. Performance Standard: The Government will measure successful completion of the

Performance Objective using the following indicators and standards:

• Quality & Completeness:

o 100% of student manuals, laboratory walk-throughs, quick-reference guides, and handouts shall be complete, formatted professionally, and up-to-date with the current authorized curriculum version.

o All student workstations, networking hardware, physical training aids, and diagnostic equipment shall be inspected, updated, and verified as 100% operational prior to the start of instruction.

• Timeliness:

o All training materials, classroom physical setups, and technical hardware shall be completely delivered, deployed, and tested on-site at least forty-eight (48) hours prior to the scheduled start of each technical training class.

o Zero hours of instruction or lab time lost due to missing, defective, or misconfigured training materials or hardware.

C 5.5 Training Software Licensing

1. Performance Objective: The Contractor shall procure, manage, and verify software licenses to support designated training classes, ensuring that software platforms remain fully authorized, active, and legally compliant.

2. Performance Standard: The Government will measure successful completion of the

Performance Objective using the following indicators and standards:

• Licensing Compliance:

o 100% of software applications, virtual operating systems, hypervisors, and specialized training programs utilized shall be fully licensed in accordance with End User License Agreements (EULAs) and enterprise compliance guidelines.

o Zero instances of unlicensed software deployment, expired trial licenses, or unauthorized program activations.

• Availability & Operational Integrity:

o Software licenses shall be fully active, validated, and verified on 100% of student and instructor workstations prior to class commencement on Day One.

o Zero instruction or laboratory execution time lost due to software verification failures, license blockouts, key exhaustion, or activation errors.

PART 6

APPLICABLE

PUBLICATIONS

6.0 Publications applicable to this PWS are listed below and are available via the Internet.

APPLICABLE PUBLICATION

Publication Title Mandatory / Advisory Dated Chapter

Number

FM 6-02 Signal Support to Operations Advisory 09/13/2019 All

ATP 6-02.71 Techniques for Department of

Defense Information Network (DODIN)

Operations

Advisory 08/14/2025 All

PART 7

ATTACHMENT A

WORK BREAKDOWN STRUCTURE (WBS)

ATTACHMENT B

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

PERFORMANCE REQUIREMENTS SUMMARY

Paragraph Number

Title Performance Objective

Performance Indicator

Performance Standard

Method of Surveillance

5.1 Advanced

Course

Instruction

The Contractor shall deliver a total of 158 slots for advanced technical training courses distributed across the following disciplines:

CompTIA

Network+ (36 slots), Cisco

CCNA (42

slots), Certified

Kubernetes

Administrator

(CKA) (40

slots), and

CompTIA

Linux+ (40 slots). The contractor shall execute a minimum of

40 hours per iteration. The contractor shall execute

Quality & Completeness

Curriculum shall align 100% with the official, current exam objectives for each respective certification. The

Contractor shall provide all necessary physical or digital training materials, official student guides, and virtual lab environments for a minimum of ten (10) students and maximum of twenty (20) students per iteration.

Periodic

Inspection

Timeliness The Contractor shall deliver a total of 158 slots for advanced technical training courses distributed across the following disciplines: CompTIA Network+ (36 slots), Cisco CCNA (42 slots), Certified Kubernetes Administrator (CKA) (40 slots), and all courses in accordance with industry standards for certification for each discipline.

The contractor shall provide courses that support a minimum of ten (10) students and maximum of twenty (20) students per iteration.

CompTIA Linux+ (40 slots) during the Period of Performance (PoP). The contractor shall execute a minimum of 40 hours per iteration. The.

Effectiveness At least 90% of attending students must demonstrate operational proficiency through hands-on practical exercises relevant to their course (e.g., troubleshooting simulated network interruptions, OS faults, or Kubernetes cluster deployments).

5.2 Course

Evaluations, Testing, and

Certification

Vouchers

The Contractor shall administer a mid-course evaluation, conduct a comprehensive post-course test, and issue official industry certification exam vouchers to students who successfully pass the post-course test.

Quality &

Completeness

The Contractor shall provide an official industry certification exam voucher

(CompTIA Network+, Cisco CCNA, CNCF CKA, or CompTIA Linux+, corresponding to the course attended) to every student who achieves a passing score on the post-course test.

100% Inspection

Timeliness The mid-course evaluation shall be administered at the halfway point of each class iteration. The post-course test shall be administered on the final day of each class iteration. Certification vouchers shall be digitally distributed to passing students within three (3) business days of post-course test completion.

Periodic

Inspection

5.3 Training

Execution

Reporting

The Contractor shall track training execution, student

Quality &

Completeness

Submit a pre-training

Facility Assessment that identifies any local network constraints or physical

Periodic

Inspection evaluations, and facility readiness to ensure the brigade commander has an accurate assessment of

METL readiness and to identify/mitigate any technical barriers that could disrupt the training.

limitations and recommends immediate mitigations.

Final reports shall document 100% of class rosters, post-course test scores, and voucher distribution logs.

Timeliness The Facility Assessment for the training site shall be submitted to the COR no later than ten (10) business days prior to the first class iteration. Final Post-

Training Reports shall be submitted to the COR within five (5) business days of the conclusion of each class.

Effectiveness Zero training days lost due to unidentified facility constraints or failure by the contractor to properly schedule student throughput.

5.4 Training

Material, Supplies, and

Equipment

The Contractor shall provide, configure, and manage high-quality training materials, supplies, and equipment to ensure a professional, fully functional classroom and laboratory learning environment.

Quality &

Completeness

100% of student manuals, laboratory walk-throughs, quick-reference guides, and handouts shall be complete, formatted professionally, and up-to-date with the current authorized curriculum version. All student workstations, networking hardware, physical training aids, and diagnostic equipment shall be inspected, updated, and verified as 100% operational prior to the start of instruction.

Periodic

Inspection

Timeliness All training materials, classroom physical setups, and technical hardware shall be completely delivered, deployed, and tested on-site at least forty-eight (48) hours prior to the scheduled start of each technical training class.

Zero (0) hours of instruction or lab time lost due to missing, defective, or misconfigured training materials or hardware.

5.5 Training

Software

Licensing

The Contractor shall procure, manage, and verify software licenses to support designated training classes, ensuring that software platforms remain fully authorized, active, and legally compliant.

Licensing

Compliance

100% of software applications, virtual operating systems, hypervisors, and specialized training programs utilized shall be fully licensed in accordance with End User

License Agreements

(EULAs) and enterprise compliance guidelines. Zero

(0) instances of unlicensed software deployment, expired trial licenses, or unauthorized program activations.

Periodic

Inspection

Availability &

Operational

Integrity

Software licenses must be fully active, validated, and verified on 100% of student and instructor workstations prior to class commencement on Day

One. Zero (0) instruction or laboratory execution time lost due to software verification failures, license blockouts, key exhaustion, or activation errors.

ATTACHMENT C

Deliverables Schedule

DELIVERABLES

Paragraph

Number Report Title Quantity Submit To

Due Date

Frequency

C 5.1 Training

Course

Materials &

Student Guides

1 electronic master copy; physical copies for up to 20 students per class iteration.

Contracting Officer’s

Representative (COR) & Class

Lead

Delivered to the training site and verified at least forty-eight (48) hours prior to the start of each class iteration.

C 5.2 Mid-Course Student

Evaluations

1 electronic compilation of student performance and trends per class.

Contracting

Officer’s

Representative

(COR)

Administered and compiled at the exact halfway point of each 40-hour course.

C 5.2 Post-Course Test

Results

1 electronic roster detailing final student scores and pass/fail metrics.

Contracting

Officer’s

Representative

(COR)

Submitted within five (5) business days of the conclusion of each class iteration.

C 5.2 Certification

Voucher

Distribution Log

1 electronic log mapping student names, units, test scores, and unique issued voucher codes.

Contracting

Officer’s

Representative

(COR) & Unit S3

Submitted within five (5) business days of the conclusion of each class iteration.

C 5.3 Pre-Training

Facility & Network

Assessment

1 electronic report detailing local network, bandwidth, power, and physical space readiness.

Contracting

Officer’s

Representative

(COR)

Submitted no later than ten (10) business days prior to the start of the first class iteration.

ATTACHMENT D

ESTIMATED WORKLOAD DATA

ESTIMATED WORKLOAD DATA

Item Description of Task / Workload

Unit of Measure Estimate d Quantity

(Total)

Frequency /

Tempo

1 Advanced Course Instruction (minimum 40-Hour Class iterations) distributed across four courses: Network+ 36 slots), CCNA (42 slots), CKA (40 slots), Linux+(40 slots)

Class Slots 158 Scheduled throughout the Period of Performance

(PoP)

2 Direct Instructional Hours Network+ 3 classes), CCNA (4 classes), CKA (4 classes), Linux+(4 classes)

Instructional Hours

600 Minimum of 40 hours per scheduled class iteration

3 Student Throughput & Capacity (Minimum of 10, Maximum of 20 students per class)

Students Up to 158 Distributed across four courses: Network+ (36 slots), CCNA (42 slots), CKA (40 slots), Linux+(40 slots)

4 Pre-Training Facility & Network Assessments

Site Assessments

15 1 Master Assessment, with verification checks prior to each class iteration

5 Mid-Course Evaluations Evaluations Administered

Up to 158 Once per student, at the mid-way point of each class

6 Post-Course Tests & Grading

Tests Administered

Up to 158 Once per student, on the final day of each class

7 Certification Vouchers Issued (Awarded strictly to passing students)

Vouchers Up to 158 Issued within 3 days of post-course test completion

8 Hardware/Software Prep & Lab Setup

Setup/Teardo wn Events

15 Executed and validated 48 hours prior to every class start

9 Post-Training Deliverable Packets (Rosters, scores, critiques, voucher logs)

Report Packets

15 Submitted within 5 days of each class conclusion