Amendment W91247-22-R-0096 0001 20221103 (Released).pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This amendment is hereby being issued to:

1. Correct Language in PWS. ( All revisions are highlighted in yellow w ith bold text)

2. Add DFARS Clause 252.237-7023 - Continuation of Essential Contractor Services

3. Add DFARS Provision 252.237.7024 - Notice of Continuation of Essential Contractor Services

4. Revise Addendum to FAR Provision 52.212-1 - Instructions to Offerors - Commercial Products and Commercial Services.

5. Revise Addendum to FAR Provision 52.212-2 - Evaluation - Commercial Items All other Terms and Conditions remain the same.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 39

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 03-Nov-2022

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124722R0096

X 9B. DATED (SEE ITEM 11)

28-Oct-2022

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

04-Nov-2022

CODE

MICC CENTER - FORT BRAGG

MICC - FORT BRAGG

2-1731 C ARMISTEAD STREET

FORT BRAGG NC 28310-5000

W91247 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9124722R0096

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PWS

PERFORMANCE WORK STATEMENT (PWS)

ACCESS CONTROL MONITORING SERVICES, USARCENT

PART 1

GENERAL INFORMATION

1. GENERAL. This is a non-personal services contract to provide Access Control Monitoring Services (ACMS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in tum is responsible to the Government.

1.1. Description of Services/Introduction. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform ACMS as defined in this Performance Work Statement except for those items specified as Government furnished property and services. All contractor provided supplies, materials, and equipment to be used in the work described herein are subject to the approval of the COR.

1.2. Background. Headquarters, U.S. Army Central Command (USARCENT) occupies Building 1947 (Patton Hall), 1 Gabreski Drive, Shaw AFB, South Carolina. With the ever present threat of all-hazard incidents, to include but not limited to, natural, manmade, and technological disasters, CBRNE and accidents on or affecting military and Government facilities and personnel, particularly those with missions impacting in the USARCENT Area of Concern, it is critical to maintain contracted personnel to operate and monitor the security systems installed to preclude access to, exploitation of or danger to Building 1947, and the personnel who work and visit therein. Until 2002 military personnel fulfilled the mission to monitor and control access to the headquarters building; however, the use of "borrowed military manpower" support in order to meet this purpose diverted talent from other critical missions and became increasingly counterproductive. With the use of electronic security technology and security procedures to enhance physical security of and control of access to Building 1947, contracted access control personnel can continue to replace the borrowed military manpower previously committed to access control as contractor is monitoring and reporting.

1.3. Objectives. The Contractor shall provide non-personal services support, in the form of Access Control Monitoring Service Specialists (ACMSS), to assist the Commander, Headquarters and Headquarters Battalion, USARCENT by providing the following basic service objectives:

1.3.1. Monitoring and operating electronic Access Control system, Security System, Closed Circuit Television systems and manual processes that support the access control of the facilities.

1.3.2. Facilitate access to the facilities by military and civilian employees whose place of duty is therein and by personnel who have validated visit requirements to conduct business or provide support within the headquarters building.

1.3.3. Support the Command's access key control, Random Anti-Terrorism Measures (RAM), and property pass programs.

1.4. Scope. ACMS include monitoring and operating electronic security systems and manual processes that facilitate the access control and security of Building 1947. The contractor shall accomplish these services in accordance with the specific requirements of this performance work statement (PWS) and in full compliance with DOD, U.S. Army, Installation (Shaw AFB) and organizational (USARCENT) policy, directives, orders and guidance.

1.5. Period of Performance. The period of performance shall be for a 14 day Phase-In Period, one (1) Base Year period of 11 months and four (4) 12-month option periods.

1.6. Quality Control.

1.6.1. Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.2. The Contractor shall develop, implement, and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedures and methodologies for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP shall contain a systematic approach to monitor operations to ensure acceptable services, supplies and products described in the contract are performed at or above the standards defined in the PWS and Performance Requirements Summary (PRS).

1.6.3. The Contractor shall submit their QCP as part of the Contractor’s Phase-in Period. After acceptance of the QCP, the Contractor shall receive the Contracting Officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The Contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and acceptance prior to implementation. The QCP shall address as a minimum:

1.6.4. Contractor’s organizational and management structure, titles, responsibilities and qualifications, work, and quality control verification. A comprehensive program to plan and deliver quality services and/or supplies described in the contract.

1.6.5. The QCP shall contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, trend analysis of process deficiencies, and problem resolution.

1.6.6. Describe a method, acceptable to the Government, of identifying deficiencies in the quality of service performed under the contract before the level of performance becomes unacceptable. Describe a method for preventing and addressing processes for corrective actions without dependence upon Government direction.

1.6.7. An established inspection system covering all services required by the contract. The plan shall specify areas to be inspected on both a scheduled or unscheduled basis and the title of the individual who will do the inspection. Maintain a system to inspect their subcontractor services and products to ensure compliance with contract requirements, and applicable laws and regulations. Specify tasks or areas to be inspected on a scheduled or unscheduled basis, and how inspections are to be conducted. The contractor shall provide a current list of all titled positions and the names of the incumbents who will perform the inspections and the percentage of the work that will be inspected regularly.

1.6.8. Inspection Files. The contractor shall keep records on-site of all inspections conducted by the Contractor and the necessary corrective action taken. Documentation of all contractor quality control inspections and corrective actions shall be maintained by the contractor throughout the term of this contract.

1.6.9. The QCP shall have a customer comment processing system for correction of COR validated comments received verbally or through the Interactive Customer Evaluation (ICE) program. The system should be designed to provide feedback to the Government based on customer contact, investigation of unsatisfactory performance, rebuttal to unsatisfactory performance, or corrective action(s). The government collected and graded customer satisfaction comment cards will be part of the Government’s performance evaluation process.

1.6.10. The QCP shall include a disaster contingency plan and plan for performing the Mission Essential Services: Alarm Monitor (AM), Receptionist, and East Door Monitor. The plan shall establish procedures, identify personnel, document essential PWS disaster services, and identify the means of maintaining essential PWS services during disasters. Disaster means natural disasters (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack, or other special circumstances identified by the Government.

1.7. Non-Conformance Report (NCR). When the Contractor's performance is unsatisfactory, an NCR will be issued. The Contractor shall reply in writing within the period specified in NCR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance. The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP or the performance objectives, outlined in this PWS, “Performance Requirements Summary (PRS).” The Government retains the right to evaluate all services required by the contract. When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.9. Property Management System (PMS). The Contractor shall establish a system to manage Government Furnished equipment in its possession to control, use, preserve, protect, repair and maintain. The PMS must be adequate to satisfy the requirements of the contract. The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use, or in the custody or control of the contractor. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.10. Random Anti-Terrorism Measures (RAM) Security Plan. The contractor shall assist the Government in the planning and execution of the USARCENT RAM program IAW the USARCENT RAM SOP. The COR will publish the monthly RAM calendar directing the execution date/time/entity for conducting all required monthly RAMs. A monthly RAM Report will be submitted by the Access Control Monitoring Manager (ACMM) to the COR and Installation ATO no later than 5 business days from the close of the month indicating all RAMs conducted and stating any issues or faults.

1.11 Recognized Holidays. With the exception of the following positions: Receptionist, AM, and the East Door positions, the Contractor is normally not required to perform all services on recognized federal holidays. The Receptionist, AM, and the East Door positions are expected to work on all federal holidays. The recognized federal holidays include:

New Year's Day Labor Day Martin Luther King Jr.'s Birthday Columbus Day President's Day Veteran's Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.11.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. With the exception of the following positions: Receptionist, AM, and the East Door positions, the Contractor shall work on the days the Government is scheduled to work.

1.11.2 With the exception of the following positions: Receptionist, AM, and the East Door positions, when an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.11.2.1. Reschedule the work so it is performed the following.

1.11.2.2. Reschedule the work on any day that is mutually satisfactory to the Government.

1.11.3. Hours of Operation. The Contractor shall be responsible for providing ACMS at the following locations:

1.11.3.1. ACMM: Regular Business Hours- 8:00am – 5:00pm (1 hour lunch) Monday through Friday (8 hour day/40 hour week/2,080 annual hours) except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar Government directed facility closings. ACM or Alternate must be available for notification by phone during after Regular Business Hours to rectify any scheduling, duty, or emergency issues.

1.11.3.2. Main Reception Desk (MRD) (Receptionist): Regular Business Hours- 24 hours a day, 365 days a year and on federal holidays.

1.11.3.3. Alarm Monitor Office (AM): Regular Business Hours- 24 hours a day, 365 days a year and on federal holidays.

1.11.3.4. East Access Point Door Monitor: Regular Business Hours- 24 hours a day, 365 days a year and on federal holidays.

1.11.3.5. West Access Point Door Monitor: Regular Business Hours- 6:00am – 6:00pm Monday through Friday except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar Government directed facility closings.

1.11.3.6. North Access Point (Loading Dock) Door Monitor: Regular Business Hours- 7:00am – 5:00pm Monday through Friday except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar Government directed facility closings.

1.11.3.7. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for any of the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract.

1.11.3.8. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.11.4. Place of Performance. Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished primarily at Building 1947 (Patton Hall) and surrounding USARCENT facilities on Shaw AFB, SC 29152.

1.12. Security Requirements.

1.12.1. Security Clearance. All contractor personnel shall have at a minimum SECRET CLEARENCE at time of employment and must maintain the level of security required for the duration of the contract. The security requirements are in accordance with the attached DD254. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DODD 8140.01. For more information, please visit http://www.dss.mil. Personnel Security Clearances must be kept to an absolute minimum based on contractual needs.

1.12.1.1. Originate the request through your Contractor Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement.

1.12.1.2. Contractor personnel shall have a favorable National Agency Check (NACI) with inquiry in accordance with Security definition for personnel who occupy “ADP (Automated Data Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601, “The Personnel Security Program” no later than 15 calendar days after contract award.

1.12.2. Common Access Card Issuance.

1.12.2.1. All Contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC) and USARCENT Access Badge. The CAC and USARCENT Access Badge shall be worn at all times, when performing work under this contract, to include attending government meetings and conferences. Unless otherwise specified in the contract, Contractor personnel shall wear the USARCENT Access Badge in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access. Reference CAC Issuance and Revocations: DoDI 5200.46, September 9, 2014.

1.12.2.2. Contractor personnel shall be required to obtain a CAC prior to performance under this contract.

1.12.2.3. The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards. The Contractor shall submit their initial roster to the COR 15 calendar days after contract award and within five (5) calendar days of any changes.

1.12.2.4. The Contractor shall immediately report any lost or stolen CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.12.3. National Industrial Security Program (NISP).

1.12.3.1. The Contractor shall implement and maintain a security program for control of personnel, property, and information, including, unclassified and classified materials, documents, and records. Contractor shall comply with Federal Acquisition Regulation (FAR) 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with—(1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and, (2) Any revisions to DoD 5220.22-M, notice of which has been furnished to the Contractor. In addition, the Contractor’s security program shall include provisions for, but not limited to:

1.12.3.1.1. Initial and Annual Operations Security (OPSEC) awareness training IAW AR 530-1. Operations Security, new contract employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

1.12.3.1.2. Receiving, storing, disseminating, transmitting, transporting, and protecting items classified as CONFIDENTIAL or SECRET by the Government, including the use of courier cards.

1.12.3.1.3. In-processing and out-processing Contractor personnel for security matters.

1.12.3.1.4. Obtaining Contractor personnel security clearances.

1.12.3.1.5. Documenting and reporting actual and potential security problems.

1.12.3.1.6. Initiating proper procedures to correct documented problems and implementing corrective procedures in the Contractor's security program.

1.12.3.1.7. Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date shall be maintained in accordance with AR 25-400-2 or other applicable regulations. Files shall be transferred to the KO or designated representative upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the U.S.

Government. The Contractor shall provide security of classified documents in accordance with AR 380-5 and DoD 5200.1-R, NISP Operating Manual.

1.12.3.2 Physical Security Plan. This portion of the Contractor’s security program shall address physical security aspects associated with contract performance and describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor-controlled facilities and Government Furnished Property (GFP). The following regulations shall apply when developing the physical security plan: ARs 190-11, 190-13, and 190-51; DoD 4500.9-R; Department of Defense Instruction (DODI) 5100.76; DODI 5220.22; and applicable USARCENT and Shaw AFB installation policies and regulations. The Contractor shall develop and implement a physical security plan in accordance with AR 190-13, The Army Physical Security Program.

1.12.3.3. Key Control. The Contractor shall include in the physical security section of the Contractor’s security program a key control plan IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The key control plan shall include requirements of AR 380-5, USARCENT and Shaw AFB installation policies and regulations, if classified materials are being stored. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.12.3.3.1. In the event keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.12.3.3.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than authorized Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.12.3.4. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s security program plan.

1.12.4. Information Security Plan.

1.12.4.1. The Contractor shall develop and implement an Information Security Plan IAW AR 380-5, AR 380-67, and applicable USARCENT and Shaw AFB installation policies and regulations for the control of classified information. The Contractor’s information security program shall include applicable provisions of AR 380-series regulations.

1.12.4.2. Information assurance (IA)/information technology (IT) training: The Contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoDD 8570.01-M and AR 25-2 within 180 days of employment.

1.12.5. Access and General Protection/Security Policy and Procedures. All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the 20 FSF Visitor Control. Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, HQ Department of Army (DA) and Shaw AFB installation policies. Sponsoring organizations, activities, and persons will be responsible for monitoring Contractor access by submitting a completed and approved Shaw AFB contractor pass request, detailing the contracted services to be performed, location of services, and duration of the contract. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.13. Anti-Terrorism Program.

1.13.1. Anti-Terrorism (AT) Level I Training. Contractor personnel performing work under this contract that require access to Air Force installations, facilities and controlled access areas shall complete AT Level I awareness training. This training shall be completed within 10 calendar days of contract award with the results reported to the COR NLT 15 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract, with the results reported to the COR NLT 15 calendar days. AT Level I awareness training is available at the following website:

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.13.1.1. iWATCH Training. The Contractor shall brief all personnel performing work under this contract on the local iWATCH program provided by the USARCENT, HHBn S-2. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 10 calendar days of contract award with the results reported to the COR NLT 15 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract, with the results reported to the COR NLT 15 calendar days.

1.13.1.2. iWatch is simply common awareness. Contract employees can be good sources of information. iWatch training would include organization instructions on “things to look for” and a phone number to call in case the contract employees have information regarding possible terrorist or criminal activities. Providing Contractors with awareness materials such as the iWatch brochure or wallet card is a cost effective alternative to training.

The card describes suspicious activity and can be modified to include the COR in reporting procedures. Samples of the iWatch brochure and posters are available on the Antiterrorism Enterprise Portal (ATEP) at https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx and https://www.army.mil/e2/c/downloads/287489.pdf

1.13.2. Contractor Employees Requiring Access to Government Information Systems. Contractor shall have access to Government-controlled information systems during performance of work under this contract. All Contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services, and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems. Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract.

1.14. Safety. The Contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

1.14.1. Environment and OSHA. The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR.

1.15. Special Qualifications. N/A

1.15.1 Organizational Conflict of Interest. The Contractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the Contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5. Contractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever Contractor becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.15.2. General.

1.15.2.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.15.2.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.15.2.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.15.3. Key Personnel. Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the Contractor shall promptly replace personnel with personnel who possess qualifications required by the PWS. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.15.3.1. The following is considered key personnel by the Government: The Contractor shall provide an ACMM who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate, who shall act for the Contractor when the ACMM is absent, shall be designated in writing to the KO at the post award conference. The ACMM or Alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The ACMM or Alternate shall be available between the hours of 8:00am to 5:00pm, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.15.3.2. Qualifications for Key Personnel.

1.15.3.2.1. ACMM. The ACMM shall meet or exceed the following minimum qualifications:

Must possess a valid active SECRET security clearance. The Contractors Facility Security Officer must provide verification of security clearance to the USARCENT Personnel Security Manager in accordance with Defense Security Services policies.

Minimum of 3 years’ experience with managing a staff of more than 15 on a contract that requires 24/7 performance.

Must possess a Bachelor’s Degree.

Upon contract award, a System Galaxy end user certification course through a certified System Galaxy agent will be provided by USARCENT. Upon successful completion of this course, the Contractor shall submit employee certificates of completion within 10 calendar days of the training to the COR.

Upon contract award, an AXIS Camera Station 5 end user certification course through a certified AXIS agent will be provided by USARCENT. Upon successful completion of this course, the Contractor shall submit employee certificates of completion within 10 calendar days of the training to the COR.

The ability to read, to comprehend, and to apply printed rules, detailed orders, instructions, and training material.

The ability to use a personal computer and to utilize Microsoft software programs.

The Alternate shall meet or exceed the same qualifications as the ACMM.

1.15.4. Other Qualifications. All ACMSS shall meet or exceed the following minimum qualifications:

A valid active SECRET security clearance. The Contractors Facility Security Officer must provide verification of security clearance to the USARCENT Personnel Security Manager in accordance with Defense Security Services policies.

A High School diploma or equivalency.

The ability to read, to comprehend, and to apply printed rules, detailed orders, instructions, and training material.

The ability to use a personal computer and to utilize Microsoft software programs.

1.15.4.1. Reception and Information Specialist. Contractor personnel performing work under this contract as the Reception and Information Specialist shall complete the following courses during the Phase-in period and prior to performing duties in this position thereafter:

System Galaxy end user training conducted by ACMM. Upon successful completion of this training, the Contractor shall submit employee certificates of completion within 10 calendar days of the training to the COR.

AXIS Camera Station 5 end user training conducted by ACMM. Upon successful completion of this training, the Contractor shall submit employee certificates of completion within 10 calendar days of the training to the COR.

1.15.4.2. AM: Contractor personnel performing work under this contract as the AM shall complete the following courses during the Phase-in period and prior to performing duties in this position thereafter:

System Galaxy end user training conducted by ACMM. Upon successful completion of this training, the Contractor shall submit employee certificates of completion within 10 calendar days of the training to the COR.

AXIS Camera Station 5 end user training conducted by ACMM. Upon successful completion of this training, the Contractor shall submit employee certificates of completion within 10 calendar days of the training to the COR.

1.15.5. Identification of Contractor Personnel. All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.15.6. Contractor Personnel Appearance and Performance. It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents.

Contractor personnel shall be neatly groomed and dressed in approved attire to present a professional appearance at all times. The Contractor shall require its employees to wear distinctive uniform clothing and shall assure that every employee is in uniform upon contract start date and continuously through the performance of this contract.

The uniform shall have the Contractors name, easily identifiable, permanently attached above the waist.

1.15.6.1. Uniform Dress Code Requirements. The uniform shall have the Contractor's name, easily identifiable, permanently attached above the waist. The Contractor's employees shall maintain an appearance that is neat and clean, and reflects favorably upon both the Contractor and the DoD.

1.15.6.2. Conduct of Personnel. The KO may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government. In accordance with this contract, the removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.16. Contractor Travel. N/A

1.17. Other Direct Costs (ODC). N/A

1.18. Data Rights. The government has unlimited rights to all documents/material produced under this contract to the extent permitted by the data rights clauses. The parties mutually acknowledge their understanding that this is the government’s intent. All documents and materials, to include the source codes of any software, produced under this task order shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the Contractor without written permission from the contracting officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.19. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The post award conference will also be utilized to ensure Contractor understands all HSPD-12 requirements. IAW AR 70-13 para 4-4.b.(1), the contracting office will hold periodic status or progress meetings with the KO, COR, Contractor, and other personnel as necessary (at least quarterly) to discuss problems, progress of the contract, and Contractor performance. This meeting will be held at a mutually agreed location, or telephonically. The CORs must ensure that they receive copies of written minutes and other correspondence related to these meetings, including follow-up actions. These meetings shall be at no additional cost to the Government.

1.20. Contracting Officer Representative (COR). The KO will designate, in writing, a COR. The COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The KO will retain the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR shall be addressed, in writing, to the KO. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel.

1.20.1. The Contracting Officer will designate, in writing, an Alternate Contracting Officer’s Representative.

The Alternate COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the Alternate COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract. The Alternate COR’s authority shall only be in effect during the absence of the COR.

1.21. Phase-In/Phase-Out Periods.

1.21.1. Phase-In. To minimize any decreases in productivity and to prevent possible negative impact on additional services, the Contractor shall have all key personnel on board, during the month of the 14 day phase-in period. During the phase-in period, the Contractor shall become familiar with performance requirements, in order to commence full performance of services after the completion of the 14 day Phase-in period. An ALT ACMM is not required during phase-in period as long as an ACMM is present. The Contractor shall obtain their CAC or other form of government identifications, any specific government training, conducting inventory and transfer of GFP/GFE/GFM during the phase-in period.

1.21.2. Phase-Out. Prior to the completion of this contract, an observation period shall occur, at which time team management personnel of the incoming Contractor may observe operations. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of services. The outgoing Contractor is ultimately responsible for performing full services IAW the contract, during the phase-out period, and shall not defer any requirements for the purpose of avoiding responsibility or of transferring, such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties.

1.21.2.1. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the outgoing Contractor shall have all personnel on board during the phase-out period. The outgoing Contractor shall be prepared to transition the work load to the newly selected Contractor during the thirty (30) day phase-out period, which will occur at the end of the period of performance of the contractual effort.

1.21.2.2. Phase-Out Plan. The incoming Contractor shall develop a phase-out plan to affect a smooth and orderly transfer of contract responsibility to a successor. The plan shall fully describe the Contractor’s approach to the following issues, at a minimum: Inventories and turn-over of government property; removal of Contractor property; reconciliation of all property accounts; turn-in of excess property; data and information transfer; clean-up of Contractor work areas; and security debriefings in accordance with AR 380-5 for incumbent personnel holding security clearances; and any other actions required to ensure continuity of operations. The Contractor shall provide the plan to the COR thirty (30) days before the phase-out period commences.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS.

2.1. DEFINITIONS:

2.1.1. CONFLICTING DIRECTIVES. Any apparent conflict between compliance with the directives, rules, and regulations identified in the contract and the satisfaction of the requirements of the contract shall be immediately brought to the attention of the KO for final resolution prior to performing the work involved. The Contractor shall notify the KO in writing in addition to any verbal notification of such conflict as soon as possible but no later than one (1) workday of the discovery of a conflict.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. CONTRACTOR PERSONNEL. Includes Contractor and subcontractor employees performing working under this contract.

2.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.7.…