W9124718R4P0NP0001_Conformed_Copy,_23OCT18.pdf

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TAC C4 SIGNAL READINESS SUPPORT SERVICES
Solicitation number
W91247-18-R-4P0N
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SEE ADDENDUM

(No Collect Calls)

W9124718R4P0N 10-Oct-2018

b. TELEPHONE NUMBER

908-1922

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 08 Nov 2018

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912479. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

SYDNEY G. JOHNSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC CENTER - FORT BRAGG

MICC - FORT BRAGG

2175 REILLY ROAD STOP A

FORT BRAGG NC 28310-5000

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

USARC CIO/G-6

DEBORA THEALL

4710 KNOX ST, 8-1808 / RM 2509

FT BRAGG NC

TEL: 910-570-8398 FAX:

FAX:

TEL: 910-396-2253 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$27,500,000

NAICS:

541512

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF87

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9124718R4P0N

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Months Phase In

FFP

Phase-In IAW paragraph 1.21.1.1. The contractor shall furnish all labor, personnel, equipment, supplies, materials, supervision and any other items necessary to perform TAC/C4 Readiness Service Support in strict compliance with the PWS, all specifications, terms, conditions, clauses, and all other provisions contained herein.

FOB: Destination

PSC CD: D306

NET AMT

0002 11 Months Signal Readiness Service Support

FFP

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform communication support as defined in this Performance Work Statement and in accordance with the terms and conditions of the contract.

0003 1 Job Travel/Shipping

FFP

Contractor shall provide all travel and shipping in accordance with the PWS.

Travel and shipping are only authorized to the extent that it is necessary for the performance of this contract. The full procedure and terms for the authorization of travel and shipping expenses are prescribed in the PWS. Only those travel/shipping expenses incurred in accordance with the terms and conditions of this contract, PWS, and the associated documents will be reimbursed. The Contractor shall not apply any profit to any travel/shipping provided under this CLIN. The Contractor's invoice will be accompanied and supported by a copy of the supplier's invoice for shipping expense IAW PWS 1.16. The estimated cost cited in the travel/shipping CLIN is an annual value and is presented as a "pool" from which actual charges will be drawn. Travel/shipping are not to exceed (NTE) $552,000.00.

0004 1 Job Contractor Manpower Reporting

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS 5.3. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”.

1001 12 Months OPTION Signal Readiness Service Support

FFP

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform communication support as defined in this Performance Work Statement and in accordance with the terms and conditions of the contract.

1002 1 Job OPTION Travel/Shipping

FFP

Contractor shall provide all travel and shipping in accordance with the PWS.

Travel and shipping are only authorized to the extent that it is necessary for the performance of this contract. The full procedure and terms for the authorization of travel and shipping expenses are prescribed in the PWS. Only those travel/shipping expenses incurred in accordance with the terms and conditions of this contract, PWS, and the associated documents will be reimbursed. The Contractor shall not apply any profit to any travel/shipping provided under this CLIN. The Contractor's invoice will be accompanied and supported by a copy of the supplier's invoice for shipping expense IAW PWS 1.16. The estimated cost cited in the travel/shipping CLIN is an annual value and is presented as a "pool" from which actual charges will be drawn. Travel/shipping are not to exceed (NTE) $552,000.00.

1003 1 Job OPTION Contractor Manpower Reporting

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS 5.3. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”.

2001 12 Months OPTION Signal Readiness Service Support

FFP

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform communication support as defined in this Performance Work Statement and in accordance with the terms and conditions of the contract.

2002 1 Job OPTION Travel/Shipping

FFP

Contractor shall provide all travel and shipping in accordance with the PWS.

Travel and shipping are only authorized to the extent that it is necessary for the performance of this contract. The full procedure and terms for the authorization of travel and shipping expenses are prescribed in the PWS. Only those travel/shipping expenses incurred in accordance with the terms and conditions of this contract, PWS, and the associated documents will be reimbursed. The Contractor shall not apply any profit to any travel/shipping provided under this CLIN. The Contractor's invoice will be accompanied and supported by a copy of the supplier's invoice for shipping expense IAW PWS 1.16. The estimated cost cited in the travel/shipping CLIN is an annual value and is presented as a "pool" from which actual charges will be drawn. Travel/shipping are not to exceed (NTE) $552,000.00.

2003 1 Job OPTION Contractor Manpower Reporting

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS 5.3. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”.

3001 12 Months OPTION Signal Readiness Service Support

FFP

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform communication support as defined in this Performance Work Statement and in accordance with the terms and conditions of the contract.

3002 1 Job OPTION Travel/Shipping

FFP

Contractor shall provide all travel and shipping in accordance with the PWS.

Travel and shipping are only authorized to the extent that it is necessary for the performance of this contract. The full procedure and terms for the authorization of travel and shipping expenses are prescribed in the PWS. Only those travel/shipping expenses incurred in accordance with the terms and conditions of this contract, PWS, and the associated documents will be reimbursed. The Contractor shall not apply any profit to any travel/shipping provided under this CLIN. The Contractor's invoice will be accompanied and supported by a copy of the supplier's invoice for shipping expense IAW PWS 1.16. The estimated cost cited in the travel/shipping CLIN is an annual value and is presented as a "pool" from which actual charges will be drawn. Travel/shipping are not to exceed (NTE) $552,000.00.

3003 1 Job OPTION Contractor Manpower Reporting

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS 5.3. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”.

4001 12 Months OPTION Signal Readiness Service Support

FFP

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform communication support as defined in this Performance Work Statement and in accordance with the terms and conditions of the contract.

4002 1 Job OPTION Travel/Shipping

FFP

Contractor shall provide all travel and shipping in accordance with the PWS.

Travel and shipping are only authorized to the extent that it is necessary for the performance of this contract. The full procedure and terms for the authorization of travel and shipping expenses are prescribed in the PWS. Only those travel/shipping expenses incurred in accordance with the terms and conditions of this contract, PWS, and the associated documents will be reimbursed. The Contractor shall not apply any profit to any travel/shipping provided under this CLIN. The Contractor's invoice will be accompanied and supported by a copy of the supplier's invoice for shipping expense IAW PWS 1.16. The estimated cost cited in the travel/shipping CLIN is an annual value and is presented as a "pool" from which actual charges will be drawn. Travel/shipping are not to exceed (NTE) $552,000.00.

4003 1 Job OPTION Contractor Manpower Reporting

FFP

Contractor is required to provide data on Contractor labor hours (including subcontractor labor hours) for performance of this contract IAW the PWS 5.3. The cost, if any, for providing this data shall be entered into the space provided at this CLIN. If no direct cost is associated with providing the data, enter “Not a Direct Cost”.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

TAC/C4 READINESS SUPPORT SERVICES

UNITED STATES ARMY RESERVE COMMAND, G6

Part I

General Information

1. GENERAL: This is a non-personal services contract to provide Tactical Command and Control Communications and Computers (TAC/C4) Readiness Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform TAC/C4 Readiness Services, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.1.1. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform TAC/C4 Readiness Services, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.2. Background: USARC CIO/G-6 provides Network Enterprise Center (NEC) and Cyber services as a single virtual installation in accordance with the US Army’s Command, Control, Communications, Computers and Information Management (C4IM) Services List and applicable regulations and publications at 700+ sites located throughout the United States, Alaska, Hawaii, Puerto Rico, Korea, Germany and other worldwide locations (see site inventory list at Attachment A). USARC CIO/G-6 provides Virtual Private Network Services (VPNS), Ethernet Services, Internet Protocol Services (IPS) and Internet Protocol (IP) Voice Services (IPVS) in support of 205,000 Reservist. In addition to these underlying services, USARC CIO/G-6 provides Information Technology Service Management Services (ITSM) ton include Managed Service Desk, Managed Network Service, Unified Communications, Managed Data, Systems and Applications (DSA) Service and Managed Security Service.

USARC CIO/G-6 is charged under Army Regulation (AR) 25-1 to provide these critical service IAW Command, Control, Communications, Computers, and Information Technology Management (C4IM) Services List. C4IM Services List is located https://www.itmetrics.hua.army.mil.

In addition to the NEC and Cyber services, USARC CIO/G-6 also has the mission of ensuring Mission Command and Signal Readiness in support of USAR’s Operational Forces. This mission includes full range of support for Mission Command and Signal Readiness, Exercise Planning and Frequency and Spectrum Management. The focus of this contract effort is on this operational mission.

1.3. Objectives: USARC CIO/G-6 and Contractor agree that the Guiding Principles are important to ensure the success of their relationship. If any term or condition of this PWS is ambiguous or unclear or if the parties did not anticipate a particular issue, the parties shall use the Guiding Principles to interpret or resolve the issue arising from the execution of this contract. The basic service objectives include the following:

1.3.1. Ensure flexibility. As world events change, the Army Reserve Network (ARNet) transforms and technology evolves, flexibility is imperative to increase, enhance and upgrade services and solutions available under this contract.

1.3.2. Align and interoperate with active Army and Department of Defense (DOD). Understanding Army IT strategies and guidance and ensuring USAR remains aligned and/or becomes better aligned with active Army.

1.3.3. Enhance operational readiness. Preparing Reserve Units of Action to go into a hostile environment and win as the number one priority and overarching goal of this contract effort.

1.3.4. Reduce and control IT costs. Cost control and reduction are key objectives for USARC CIO/G-6 in securing Services from Contractor. The Contractor will continuously propose new and cost-effective processes and technologies in order to, at minimum, control and with all due expectations further reduce the overall cost of Services provided to USARC CIO/G-6.

1.3.5. Improve and standardize business processes/workflows

1.3.6. Document all actions/events/significant events. Documentation lowers overall Government risk and ensures Government retains necessary knowledge base. As such documenting is a guidance principle and needs to occur at all levels and in all areas of support provided per this contract.

1.3.7. Provide highly, skilled trained personnel. This PWS requires highly skilled and trained personnel with practical deployment experience and expert knowledge in strategic, operational, and tactical communications operations couple with a strong understanding/knowledge about Mission Command network, information system and processes.

1.4. Scope: The scope of this PWS includes a full range of support TAC-C4 Signal Readiness to include Exercise Planning, Mission Command Assessments and Frequency and Spectrum Management within USARC CIO/G-6, Operations, Tactical Command and Control Communications and Computers (OPS TAC/C4) Division and supporting major commands and small unit level exercise, engagements and assigned operations across the USAR.

To the extent that the contractor will be training and advising units on compliance in any of the areas described in this PWS, the Contractor shall not perform any inspections, audits, assessments, reviews related to said areas as this could constitute a prohibited impaired objectivity organizational conflict of interest.

In support of the Government planned exercises, the Contractor coordinates, manages and executes approximately five (5) TAC-C4 Signal Readiness training exercises across the USAR environment per year with each requiring no less than 3 to 4 TDY trips supporting planning workshops. Contractor shall ensure USARC CIO/G-6 support is delivered to the exercise on time and to standard. This support includes being prepared as required to be on ground to support exercises with appropriate level of knowledge/expertise/tools and providing guidance/ assistance to USARC G-3/5/7 planners and their staffs to ensure continuity of effort and the orderly management and execution of the exercise at the prescribed locations.

In support of Mission Command Assessments, the Contractor shall assist Mission Command Assessment Team (MCAT) Officer in Charge (OIC)/ Non Commissioned Officer in Charge (NCOIC) on assessing units and Signal Soldiers readiness to establish, operate, and protect mission command networks and systems. This will be accomplished through focused training, readiness assistance visits as well as formal assessments with the aim of making today’s Reserve “the most capable, combat-ready and lethal federal reserve force in the history of the Nation”. As for size of effort, the Contractor 2 (two) teams shall support approximately 46 assessments per year with Mission Command Assessment Team (MCAT) face-to-face/on the ground assistance visits and/or MCAT face-to-face/on the ground formal assessments. The team(s) as a whole conducting MCAT assistance and formal assessment must be knowledgeable across 12 Lines of Effort (LOEs) with each team member being responsible for 2 to 3 LOEs during an assistance visit and/or formal assessment.

The 12 LOEs include a) G-6/S-6 Staff & Signal Processes, Network Management, b) Warfighter Information Network – Tactical (WIN-T), c) Combat Network Radio (CNR), d) Spectrum Management (SM), e) Battle Command Common Services (BCCS), f) Battle Command Servers (BCS) and Mission Command Systems Integration, g) Battle Command Sustainment Support (BCS3), h) Command Post of the Future (CPOF), i) Helpdesk

Operations (Service Desk Operations), j) SharePoint, k) Defense Cyber Operations – Internal Defensive Measure (DCO-IDM), and l) Communications Security (COMSEC).

In addition to these functions, the Contractor must provide subject matter expertise (SME) support for the Mission Command network and information system. This SME must have extensive experience and knowledge of Mission Command Systems to include Warfighter Information Network – Tactical (WIN-T), Combat Network Radio (CNR), Battle Command Common Services (BCCS), Battle Command Servers (BCS) and Mission Command Systems Integration, Battle Command Sustainment Support (BCS3) and the Command Post of the Future (CPOF). This SME must understand how the systems are configured and how they interoperate/integrate so as to offer feedback to units during visits. Essentially this person is the “go to” person for any technical questions regarding Mission Command Systems.

Last, the Contractor must also provide a full range of frequency and spectrum management support to include planning, coordinating, and managing use of electromagnetic spectrum with the objective of enabling electronic equipment to perform their functions in intended environment without causing or suffering unacceptable interference.

1.4.1. ORGANIZATIONAL CONFLICT OF INTEREST (OCI)

1.4.1.2. Conflict of Interest, see FAR 9.5, Organizational and Consultant Conflicts of Interest.

1.4.1.3. "Organizational Conflict of Interest" means that because of other activities or relationships with other persons, a person is unable or potentially unable to render impartial assistance or advice to the Government, or the person's objectivity in performing the contract work is or might be otherwise impaired, or a person has an unfair competitive advantage. "Person" as used herein includes Corporations, Partnerships, Joint Ventures, Teaming Arrangements, and other business enterprises.

1.4.1.4. The term "contractor" as used in this section, includes any person, firm or corporation which has a majority or controlling interest in the contractor or in any parent corporation thereof, any person, firm, or corporation in which the contractor (or any parent or subsidiary corporation thereof) has a majority or controlling interest. The term also includes the corporate officers of the contractor, those of any corporation which has a majority or controlling interest in the contractor, and those of any corporation in which the contractor (or any parent or subsidiary corporation thereof) has a majority or controlling interest. All references to the “contractor” as contained in this section shall apply with equal force to all of these included.

1.4.1.5. "Contract" shall be used as applicable to the level at which this section is being invoked.

1.4.1.6. Impact on Future Agency Contracts:

1.4.1.6.1. The following examples illustrate situations in which questions concerning organizational conflicts of interest may arise. They are not all inclusive, but are intended to help the Contracting Officer (KO) apply general guidance to individual contract.

1.4.1.6.2. Unequal access to information: Access to "nonpublic information" as part of the performance of a task order provided under the contract or work performed under a separate Government contract could provide the contractor a competitive advantage in a later competition. Such an advantage could easily be perceived as unfair by a competing vendor who is not given similar access to the relevant information. If the requirements of the Government procurement anticipate the successful vendor may have access to nonpublic information, the successful vendor should be required to submit and negotiate an acceptable mitigation plan. Alternatively, the "nonpublic information" may be provided to all vendors.

1.4.1.6.3. Biased ground rules: A contractor in the course of performance under a task order contract has in some fashion established important "ground rules" for another requirement, where the same contractor may be a competitor. For example, a contractor may have drafted the statement of work, specifications, or evaluation criteria of a future procurement. The primary concern of the Government in this case is that a contractor so situated could slant key aspects of a procurement in their own favor, to the unfair disadvantage of competing vendors. If the requirements of the Government procurement anticipate the contractor may have been in a position to establish important ground rules, including but not limited to those described herein, the contractor should be required to submit and negotiate an acceptable mitigation plan.

1.4.1.6.4. Impaired objectivity: A contractor in the course of performance of a task order or contract is placed in a situation of providing assessment and evaluation findings over itself, or another business division, or subsidiary of the same corporation, or other entity with which it has a significant financial relationship. The concern in this case is that the contractor's ability to render impartial advice to the Government could appear to be undermined by the contractor's financial or other business relationship to the entity whose work product is being assessed or evaluated.

In these situations, a "walling off" of lines of communication may well be insufficient to remove the perception that the objectivity of the contractor has been tainted. If the requirements of the Government procurement indicate that the successful vendor may be in a position to provide evaluations and assessments of itself or corporate siblings, or other entity with which it has a significant financial relationship, the affected contractor should provide a mitigation plan that includes recusal by the vendor from the affected contract work. Such recusal might include divestiture of the work to a third party vendor.

1.4.1.7. In order to prevent a future OCI resulting from potential bias, unfair competitive advantage, or impaired objectivity, the contractor shall be subject to the following restrictions:

1.4.1.7.1. The contractor shall be excluded from competition for, or award of any Government contracts as to which, in the course of performance of this contract, the contractor has received advance procurement information before such information has been made generally available to other persons or firms.

1.4.1.7.2. The contractor shall be excluded from competition for, or award of any Government contract for which the contractor actually assists in the development of the screening information request, specifications or statements of work.

1.4.1.7.3. The contractor shall be excluded from competition for or award of any Government contract which calls for the evaluation of system requirements, system definitions, or other products developed by the contractor under this contract or resulting task orders.

1.4.1.7.4. The contractor shall be excluded from competition for, or award of any Government contract which calls for the construction or fabrication of any system, equipment, hardware, and/or software for which the contractor participated in the development of requirements or definitions pursuant to this contract or resulting task order.

1.4.1.8. This section shall not exclude the contractor from performing work under any amendment or modification to this contract or from competing for award for any future contract for work that is the same or similar to work performed under this contract.

1.4.1.9. The agency may in its sole discretion, waive any provisions of this section if deemed in the best interest of the Government. The exclusions contained in this section shall apply for the duration of this contract and for three

(3) years after completion and acceptance of all work performed hereunder.

1.4.1.10. If any provision of this section excludes the contractor from competition for, or award of any contract, the contractor shall not be permitted to serve as a subcontractor, at any tier, on such contract. This section shall be incorporated into any subcontracts or consultant agreements awarded under this contract unless the Procuring Contracting Officer (PCO) determines otherwise.

1.4.1.11. Affirmative Duties and Responsibilities for Government contractors:

1.4.1.11.1. The contractor warrants that to the best of its knowledge and belief, and except as otherwise set forth in the contract, the contractor does not have any organizational conflict of interest(s) as defined in paragraph 1.4.1.3.

above. The contractor agrees that, if after award, it discovers an actual or potential organizational conflict of interest at the contract level it shall make immediate and full disclosure in writing to the Tactical Command and Control

Communications and Computers (TAC/C4) Readiness Services PCO. Changes in the contractor's relationships due to mergers, consolidations or any unanticipated circumstances may create an unacceptable organizational conflict of interest might necessitate such disclosure. The notification shall include a description of the actual or potential organizational conflict of interest, a description of the action that the contractor has taken or proposes to take to avoid, mitigate, or neutralize the conflict, and any other relevant information that would assist the TAC/C4 PCO in making a determination on this matter.

1.4.1.11.2. The contractor, upon identification of a potential conflict, shall submit requests to participate in the task order for written approval per task order, unless the contractor is aware of multiple task orders that may create the appearance of a conflict, or be an actual conflict. In the case of the later, the contractor shall notify the TAC/C4 PCO as soon as the conflicts/apparent conflicts have been identified. This provision shall be in effect throughout the period of performance of this contract, any extensions thereto by change order or supplemental agreement, and for three years thereafter.

1.4.1.11.3. The contractor shall permit a Government audit of internal OCI mitigation procedures for verification purposes. The Government reserves the right to reject a mitigation plan, if in the opinion of the TAC/C4 PCO, such a plan is not in the best interests of the Government.

1.4.1.11.4. The contractor shall hold the Government harmless and will freely indemnify the Government as to any cost/loss resulting from the unauthorized use or disclosure of any third-party proprietary information by its employees, the employees of subcontractors, or by its agents.

1.4.1.11.5. The TAC/C4 PCO's decision as to the existence or nonexistence of an actual or potential organizational conflict of interest shall be final.

1.4.1.11.6. The contractor shall include the same provisions as are expressed in this section, including this paragraph, in all subcontracts awarded for performance of any portion of this requirement. This restriction is applicable throughout the period of performance of the subcontract, and any extensions thereof by change order or supplemental agreement, and for three years thereafter. When the provisions of this section are included in a subcontract, the term "Contracting Officer" shall represent the head of the Contracts Office of the prime contract.

Any deviations or less restrictive coverage deemed necessary or required by the prime contractor for a particular subcontract must first be submitted to the TAC/C4 PCO for approval.

1.4.1.12. Compliance: Compliance with this OCI requirement is a material obligation of this contract. The rights and remedies described herein shall not be exclusive and are in addition to other rights and remedies provided by law, including those set forth at FAR Part 9.5, Organizational and Consultant Conflicts of Interest, or elsewhere included in this contract. If the contractor takes any action prohibited by this requirement or fails to take action required by this requirement, the Government may terminate this contract for default. For breach of any of the restrictions contained herein, or for nondisclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government reserves the right to terminate this contract for default, disqualify the contractor for subsequent related contractual efforts, and to pursue such other remedies as may be available under law. If in compliance with this section, the contractor discovers and promptly reports an organizational conflict of interest subsequent to contract award, the TAC/C4 PCO may choose to terminate this contract for convenience of the Government, when such termination is deemed to be in the best interest of the Government.

1.5. Period of Performance: The period of performance shall be for a one (1) month Phase-In Period, one (1) Base Year period of 11 months and four (4) 12-month option periods.

1.6. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain a Quality Control Program (QCP) to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor to ensure that it performs and delivers high-quality service and products. And it shall include methods of documenting and enforcing quality control operations of both prime contractor and or subcontractor work; including inspection and testing.

1.6.1 The Contractor shall submit their QC Plan within ten (10) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation. The Quality Control Plan shall address as a minimum:

1.6.2. Inspection System. The contractor shall develop, implement and maintain a system to inspect their services as well as their subcontractor services and products to ensure compliance with PWS requirements, and applicable laws and regulations. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis.

1.6.3. Inspection Files. The contractor shall document all inspections conducted, and the necessary corrective and preventive actions taken.

1.6.4. Deficiency Identification, Prevention and Correction. The QCP shall include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS, without dependence upon Government direction. The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable and before they are provided to the Government. The QCP at a minimum shall address process control and continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification;

procedures for root cause analysis; corrective and preventive action procedures to include procedures for addressing Government discovered non-conformances; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The QCP shall document process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.5. The contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. These documents shall be available for inspection by the Government during the term of the contract.

1.6.6. The QCP shall contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

1.6.7. The QCP shall have a customer comment processing system for correction of Contracting Officers Representative (COR) validated comments received verbally or through the Interactive Customer Evaluation (ICE) program. The system should be designed to provide feedback to the Government based on customer contact, investigation of derogatory comments, rebuttal to derogatory comments, or corrective action(s). Government collected and graded customer satisfaction comment cards will be part of the Government’s performance evaluation process. The contractor shall document all customer complaints and report the complaint to the COR within one workday after receipt of complaint. The contractor shall use electronic mail or other written memoranda as notification. Each customer complaint reported to the COR shall have a scheduled completion date subject to COR approval.

1.6.8. Detail how continuous quality improvement will be a sustaining focus throughout the QCP and report monthly via a Process Improvements Tracker (PIT) ongoing initiatives to streamline processes, improve service and detail benefits to the Government.

1.6.9. Upon request from the COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.7. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.9. Property Management System: The Contractor shall establish a system to manage Government Furnished Property (GFP) in its possession to control, use, preserve, protect, repair and maintain. The Property Management System (PMS) must be adequate to satisfy the requirements of the contract.

1.10. RESERVED

1.11. Recognized Federal Holidays: The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.11.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.11.2 When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.11.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.11.2.2. Reschedule the work on any day that is mutually satisfactory.

1.11.3. Hours of Operation: The Contractor shall be responsible for providing services, between the hours of 8:00 A.M. – 5:00 P.M., Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.11.3.1. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.

1.11.4. Place of Performance: Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at various Government facilities.

1.12. Security Requirements:

1.12.1. Security Clearance:

Contractor personnel shall have a SECRET security clearance at time of the proposal submission, and must maintain the SECRET level of security required for the duration of the contract. The security requirements are in accordance with the attached DD254. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DODD 8140.01. For more information please visit http://www.dss.mil. Personnel Security Clearances must be kept to an absolute minimum based on contractual needs.

1.12.1.1. Originate the request through your Contractor Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement.

1.12.1.2. Contractor personnel shall have a favorable National Agency Check (NACI) with inquiry in accordance with Security definition for personnel who occupy “ADP (Automated Data Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601, “The Personnel Security Program” no later than 30 days after contract award or after hiring of personnel.

1.12.2. Common Access Card Issuance:

All Contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC) and FORSCOM/USARC Access badges. The CAC and FORSCOM/USARC Access badges shall be worn at all times, when performing work under this contract, to include attending government meetings and conferences. Unless otherwise specified in the contract, Contractor personnel shall wear the indicate identification badges in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access. Reference CAC Issuance and Revocations: DoDI 5200.46, September 9, 2014

Contractor personnel shall be required to obtain a CAC at least ten (10) work days prior to start of base contract period or prior to performance under this contract, whichever comes first.

The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards. The Contractor shall submit initial roster to the COR within ten (10) calendar days after commencement of base period of performance and within 5 calendar days of any changes.

The Contractor shall immediately report any lost CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.12.3 National Industrial Security Program (NISP).

The Contractor shall implement and maintain a security program for control of personnel, property, and information, including, unclassified and classified materials, documents, and records. Contractor shall comply with FAR 52.204- 2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with—(1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor. In addition, the Contractor’s security program shall include provisions for, but not limited to:

--Initial and Annual Operations Security (OPSEC) awareness training IAW AR 530-1. Operations Security, new contract employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

--Receiving, storing, disseminating, transmitting, transporting, and protecting items classified as CONFIDENTIAL or SECRET by the Government, including the use of courier cards.

--In-processing and out-processing Contractor personnel for security matters.

--Obtaining Contractor personnel security clearances.

--Documenting and reporting actual and potential security problems.

--Initiating proper procedures to correct documented problems and implementing corrective procedures in the Contractor's security program.

--Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date and those generated under this contract shall be maintained in accordance with AR 25-400-2 or other applicable regulations. Files shall be transferred to the KO or designated representative upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the U.S. Government. The Contractor shall provide security of classified documents in accordance with AR 380-5 and DOD 5200.1-R, NISP Operating Manual.

1.12.3.1 Physical Security Plan. This portion of the Contractor’s security program shall address physical security aspects associated with contract performance and describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor-controlled facilities and Government Furnished Property (GFP). The following regulations shall apply when developing the physical security plan: ARs 190-11, 190-13, and 190-51; Department of Defense (DOD) 4500.9-R, and Department of Defense Instruction (DODI) 5100.76 and DODI 5220.22, and applicable policies. The Contractor shall develop and implement a physical security plan in accordance with AR 190-13.

1.12.3.2. Key Control. The Contractor shall include in the physical security section of the Contractor’s security program a key control plan IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The key control plan shall include requirements of AR 380-5, Fort Bragg 380-5 and FORSCOM Supplement 1 to AR 380-5, if classified materials are being stored. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

In the event keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or…

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