PWS (updated 26-11-04)_Catered Meals BPA.pdf
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- Attached to
- Catered Meals BPA DEC 2026 - 2031
- Solicitation number
- W911YP27QA001
About this file
Performance Work Statement Summary: Catered and Boxed Meal Services
This Performance Work Statement (PWS) establishes requirements for multiple Blanket Purchase Agreements (BPAs) to provide prepared catered meals and boxed lunch services supporting Utah National Guard (UTNG) units throughout Utah for Individual Drill Training (IDT) and Annual Training (AT) exercises. The base period runs five years from 27 December 2026 to 26 December 2031, with no minimum purchase requirement and no obligation of funds at the master BPA level. Individual BPA calls will be issued by the Contracting Officer or designated Government Purchase Cardholder. The contractor must furnish all personnel, equipment, supplies, tools, materials, supervision, and quality control necessary to deliver reliable, nutritious, and quality meal services. The Government will provide facility access with valid driver's license only (no security clearance required), utilities, facilities, and specified training (AT Level I, OPSEC, iWATCH, Information Assurance, and PII).
The contractor shall provide breakfast, lunch, dinner, and holiday meals meeting strict nutritional standards (minimum 850 calories per meal), as well as boxed lunches and dietary accommodations (vegetarian, vegan, gluten-free, kosher, halal). Key performance requirements include: 100% compliance with food safety regulations (TB MED 530, AR 30-22, AR 40-657); delivery window compliance at 98% on-time performance with zero vendor no-shows; temperature control for all time/temperature control for safety (TCS) foods (hot foods at or above 135°F, cold foods at or below 41°F); order acknowledgment within 24 hours; acceptance of orders with 48-hour notice for new orders, cancellations, and quantity adjustments; geographic coverage to 20+ UTNG locations throughout Utah; and three service tiers (Level 1: full catering with servers, Level 2: vendor delivery only, Level 3: Government pickup). The contractor must furnish 100% of authorized meal quantities, correct any shortages within the required meal service period at no additional cost, provide accurate delivery documentation, and bear all travel and transportation expenses. Key personnel must include a Contract Manager and Alternate with minimum five years' experience in food service management and current Food Protection Manager Certification.
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AUG 22
PERFORMANCE WORK STATEMENT (PWS)
for
CATERED AND BOXED MEAL SERVICES
JFHQ/G4 - 1253 S Minuteman Drive, Draper, UT 84020
1. GENERAL: This is a non-personal services contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.
1.1 Description of Services/Introduction: The United States Property and Fiscal Office (USPFO) for Utah intends to establish multiple Blanket Purchase Agreements (BPAs) for the preparation, delivery, and serving of prepared catered meals to support Utah National Guard (UTNG) units throughout the State of Utah for training requirements throughout the year.
1.2 Background: The United States Property and Fiscal Office (USPFO) for Utah has an on-going requirement to support Utah National Guard (UTNG) units for their annual and drill training requirements by providing catered meals during these training time periods. The Government’s intent is to establish multiple Catered Meal BPAs to facilitate UTNG units training throughout the State of Utah for a base period of FIVE (5) years, from 27 DEC 2026 to 26 DEC 2031. The Government is obligated only to the extent of authorized purchases made under this BPA with fully funded individual BPA call contracts.
The Master BPA DOES NOT obligate or commit any funds. Funds will be obligated by executed individual BPA calls made against this master BPA by a warranted Contracting Officer OR by a dedicated Ordering Officer (OO) Government Purchase Cardholder (GPC). There will be no minimum purchase required under this BPA
1.3 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3 as Government Furnished, to perform Catered and Boxed Meal Services, as defined in this PWS.
1.4 Objectives: The objective of this Master BPA is to provide the Utah National Guard (UTNG) reliable, nutritious, and quality catered and boxed meal support service for Individual Drill Training (IDT) and Annual Training (AT) exercises throughout the year. The Period of Performance will have a base period of FIVE (5) years from 27 DEC 2026 to 26 DEC 2031. This will help provide adequate catered meal support for IDT and AT UTNG exercises throughout the year.
1.5 General Information:
1.5.1 Quality Control Plan (QCP): The contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QCP procedures that address the areas identified in Deliverable #1 Technical Exhibit B, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.
1.5.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).
If minimum standards are not met by the contractor, the Contracting Officer will discuss the non-conforming supplies or services with the contractor and attempt to remedy the situation. If non-conforming supplies or services continue and remedies fail to bring the contractor into conformance with the minimum standards stated within the QASP and terms and conditions of the BPA, the UTNG may at its option terminate the BPA with the contractor.
1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.
1.5.3.1 U.S. Holidays: Work typically WILL NOT be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.
New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th
1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide; however, they may differ. Please refer to the following.
1.5.4.1 Government Facility Office Hours: The Government facility office hours are between 0500 to 1900 and Monday through Thursday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0500 to 1900 and Sunday through Saturday. The Government facility is open during local or national emergencies, administrative closings, or similar Government directed facility closings. For example, “The Government facility is open for operations during the recognized U.S. Holidays identified in paragraph 1.6.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.”
1.5.4.3 Contractor Support Hours: The Contractor shall provide service support between the hours of 0500-1900 Monday through Sunday (during prescribed meal times for breakfast, lunch, and dinner), for catered meal services. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.
1.5.4.3.1 Contractor Work Plan: Reserved
1.5.4.3.2 Telework: Reserved
1.5.5 Training Holidays: Reserved
1.5.6 Place of Performance: Place and Period of Performance shall be contained in each executed BPA call (or GPC request) and coordinated with the Contractor prior to performance. The contractor shall provide services as specified in each BPA call (or GPC request), except when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings.
1.6 Security Requirements: The following information is provided on security related matters.
1.6.1 Security Program: Contractor personnel performing work under this contract ONLY need a VALID DRIVER’S LICENSE and do not need a specific clearance level to perform on this contract.
1.6.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract ONLY need VALID DRIVER’S LICENSE and do not need a specific clearance level to perform on this contract.
1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria, are authorized, AND possess a VALID DRIVER’S LICENSE. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings, and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.
The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.
The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.
1.6.3.1 Installation Pass Log: Reserved
1.6.3.2 Individual Termination or Expiration of Employment: Reserved
1.6.3.3 Contract Termination or Cancellation: Reserved
1.6.3.4 Common Access Cards (CAC) and CAC Log: Reserved
1.6.4 Background Checks: Reserved
1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within 14 days of receipt by the Contractor, identifying such with the appropriate contract number Deliverable #2 Technical Exhibit B. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within 14 days of receipt by the Contractor, identifying with the appropriate contract number Deliverable #2 Technical Exhibit B. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.
1.6.4.2 Local Nationals and Third Country Nationals: Reserved
1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.
1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.
1.7 Key Control: Reserved
1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with RFO FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.
1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.
1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.
1.10 Key Personnel: The following personnel are considered key personnel by the Government: Program/Contract Manager/Alternate Program/Contract Manager. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than five (5) days after contract award.
The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available 24 hours a day, 365 days a year. Qualifications for all key personnel are listed below:
a. Contract Manager and Alternate Contract Manager: The CV provided for the Contract Manager and Alternate Contract Manager shall demonstrate a minimum of five (5) years of experience within the past ten (10) years working as a Program/Contract Manager in commercial or institutional food service management. The Contract Manager shall possess and maintain a current, nationally recognized Food Protection Manager Certification (e.g., ServSafe Manager) during the execution of this contract.
1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.
1.12.1 Reserved
1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). (For services at Child, Youth, and School Services where children are present, recommend personnel wear identification when children are present.)
1.13 Contractor Travel: Reserved
1.14 Other Direct Costs (ODCs): Reserved
1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorize Government personnel or upon written approval of the Contracting Officer.
The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.
1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.
1.18 Non-Disclosure Statements: Reserved
http://www.dimoc.mil/resources/limitations/
1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in RFO FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI Deliverable #3 Technical Exhibit B. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.20 Phase In /Phase Out Period: Reserved
1.21 Safety: Reserved
1.21.1.1 Reserved
1.21.1.2 Reserved
1.22 Environmental Compliance: Reserved
1.22.1 Environmental Compliance Plan and Program: Reserved
1.23 Required Training: The following provides information on training requirements.
1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under this Master BPA AND will access military installations, shall complete AT Level I Training within 14 days as required on the AT/OPSEC Cover Sheet Deliverable #4 Technical Exhibit B after Master BPA start date or effective date of incorporation of this requirement into the contract, whichever applies, or 14 days after employment of new personnel.
Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S.
based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion Deliverable #4 Technical Exhibit B for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within 14 days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training Deliverable #4 Technical Exhibit B every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies
If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #4 Technical Exhibit B.
1.23.2 OPSEC Training: All Contractor employees, including subcontractors, who are employed under this Master BPA AND will access military installations, shall complete Level I OPSEC training within 14 days of employment under this contract Deliverable #5 Technical Exhibit B. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #5 Technical Exhibit B. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months Deliverable #5 Technical Exhibit B. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #5 Technical Exhibit B.
If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #5 Technical Exhibit B.
1.23.3 iWATCH Training: The Contractor and all associated subcontractors who are employed under this Master BPA AND will access military installations, shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 14 days as https://jkodirect.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html required on the AT/OPSEC Cover Sheet after the contract is awarded and within 14 days after new employees commence contract performance, with the results reported to the COR within 14 days after the contract is awarded and within 14 days after new employees commence contract performance Deliverable #6 Technical Exhibit B. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #6 Technical Exhibit B. Training slides can be found on the Army OneSource we site:
http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx
1.23.4 Information Assurance (IA) Training
1.23.4.1 All Contractor employees, including subcontractors, who are employed under this Master BPA AND will access military installations requiring access to Government information systems, shall complete the DoD IA Cyber Awareness Training within 14 days as required on the AT/OPSEC Cover Sheet Deliverable #7 Technical Exhibit B after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 14 days after employment of new personnel. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #7 Technical Exhibit B.
1.23.4.2 All Contractor employees, including subcontractors, who are employed under this Master BPA AND will access military installations working information technology (IT)/IA functions, shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp .
1.23.4.3 All Contractor employees, including subcontractors, who are employed under this Master BPA AND will access military installations performing services under this contract with access to a Government information system, must be registered in the Army Training Certification Tracking System (ATCTS). Verification of registration shall be provided to the COR within 14 days after registration Deliverable #7 Technical Exhibit B. Contractor personnel must complete refresher training every twelve (12) months Deliverable #7 Technical Exhibit B. Verification of the training shall be provided to the COR within 14 days after completion of the training Deliverable #7 Technical Exhibit B.
1.23.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, who are employed under this Master BPA AND will access military installations performing services under this contract with access to PII and Government information, shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment.
Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion Deliverable #8 Technical Exhibit B. Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.html
1.24 Reserved
1.24.1 Reserved
1.24.2 Reserved
1.24.3 Reserved
1.25 Notice to Proceed: Reserved
1.26 Reserved
1.27 Government Property and Services: Reserved
1.28 Reserved
2. DEFINITIONS AND ACRONYMS
2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.
http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx https://ia.signal.army.mil/DoDIAA/default.asp http://iatraining.disa.mil/eta/piiv2/launchPage.html
Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.
Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f).
Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”
Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.
Day – means, unless otherwise specified, a calendar day.
Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.
Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.
Food Handlers - Food service personnel, who work where unsealed food or drink is handled, processed, prepared, or served, and who touch food or food contact surfaces in any way.
Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract
Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.
High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.
Leftovers - Leftovers are unserved portions of any item prepared for a specified meal period.
Meal Serving Hours - Hours the Government requires the caterer to be open for services.
Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.
Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.
Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.
Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS.
The QASP, with very few if any exceptions, is an internal to Government document.
Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.
Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.
Subsistence-in-Kind (SIK) - Food furnished to enlisted personnel at Government expense, instead of a monetary allowance.
Supplies - Expendable items such as paper and paper products, utensils and tableware.
Trash/Garbage - Any non-salvageable waste material other than rocks, or dirt. The waste material includes metal, paper, glass, cardboard, floor sweepings, cartons, food waste, and similar spent materials.
Work Day - The number of hours per day the Contractor provides services in accordance with the contract.
Work Week - Monday through Thursday
2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.
ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense
FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office RFO Revolutionary FAR (Federal Acquisition Regulations) Overhaul SIGE Safety and Health Protection Plan TE Technical Exhibit USAG United States Army Garrison USAREUR United States Army Europe UOM Unit of Measure
3. GOVERNMENT FURNISHED PROPERTY, MATERIAL, EQUIPMENT and SERVICES (GFP/M/E/S): The contractor shall not use Government Property (GP) or services for any other purpose than execution of work under this Master BPA unless approved by the Contracting Officer. Any requests for GP use outside the execution of this Master BPA will be sent to the KO for approval. Modification, alterations or cannibalization of GP is not authorized unless approved by the KO.
3.1 Services: The Government will provide assistance to contractor personnel in obtaining access to military installations with a VALID DRIVER’S LICENSE.
3.2 Facilities: IAW RFO FAR 52.237-2, “The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of these properties, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.”
3.3 Utilities: The Government will provide all utilities in the military installations and be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
3.4 Equipment: Reserved
3.5 Special Tooling and Test Equipment: Reserved
3.6 Materials: Reserved
3.7 Training: The government will provide the following training: AT Level 1 Awareness, OPSEC, iWATCH, Information Assurance, and TARP.
3.8 Common Access Cards (CAC): Reserved
4. CONTRACTOR FURNISHED PROPERTY, MATERIALS, and EQUIPMENT (CFP/M/E):
4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3., the contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.
4.2 Secret Facility Clearance: Reserved
4.3 Materials: The contractor shall provide contractor employees with all necessary materials to execute this Master BPA, including: contractor uniforms, Personal Protective Equipment (PPE), training for a food handlers permit, and all culinary equipment.
4.4 Vehicles and Equipment: The Contractor shall provide their own necessary vehicles (no GSA vehicles provided to Contractor for use on this contract) and equipment to perform the work described in this PWS. If a Contractor-supplied vehicle is provided to the contracted employee, then all Contractor provided vehicles and equipment shall have the company name prominently displayed on both sides of the vehicle or equipment and present a neat, professional appearance. Contractor's vehicles and equipment used in the performance of this contract shall meet all local traffic, safety, and environmental requirements. Vehicles and equipment found to be unsafe shall be removed from the installation and replaced. The Contractor shall not use any Government-owned tools, materials, or parts to maintain Contractor vehicles and equipment without prior written approval of the Contracting Officer (KO). The COR may inspect the Contractor’s vehicles and equipment at any time.
4.5 Background Checks: Reserved
5. SPECIFIC TASKS: The services to be performed under this contract are described in sufficient detail below. This includes all general tasks required by the Government.
5.1 Basic Services: The primary objective of this Master BPA is to provide the Utah National Guard (UTNG) reliable, nutritious, and quality catered and boxed meal support service for Individual Drill Training (IDT) and Annual Training (AT) exercises throughout the year. The Period of Performance will have a base period of FIVE (5) years from 27 DEC 2026 to 26 DEC 2031. This will help provide adequate catered meal support for IDT and AT UTNG exercises throughout the year..
The Government will provide Government Furnished Property, Material, Equipment and Services as outlined in para 3.0 of this PWS.
5.2 Food Safety, Sanitation, and Employee Health
5.2.1. Food Safety Program and Regulatory Compliance
5.2.1.1. Regulatory Adherence: The Contractor shall prepare, handle, transport, and serve all food products in strict compliance with applicable federal, state, local, and military regulations, including AR 30-22 (Army Food Program), AR 40- 25 (Nutrition Standards and Education), AR 40-657 (Veterinary/Medical Food Safety, Quality Assurance, and Laboratory Service), TB MED 530 (Tri-Service Food Code), and TB MED 577 (Sanitary Control and Surveillance of Field Water Supplies).
(a) STD: All food service operations, storage, and holding procedures shall conform to TB MED 530, AR 30-22, and AR 40-657 at all times. Non-conforming services or products shall be remedied or replaced immediately at no additional cost to the Government.
(b) AQL: 100% compliant. Zero uncorrected health or food-code violations.
5.2.2. Personnel Health, Qualifications, and Disease Control
5.2.2.1. Communicable Disease Exclusion: The Contractor shall exclude any individual afflicted with, or confirmed to be a carrier of, a communicable disease, or exhibiting infected cuts, boils, or open lesions on exposed body surfaces, from food preparation, handling, packaging, or serving operations.
(a) STD: Zero personnel exhibiting communicable illnesses or infected exposed wounds shall participate in meal production, transit, or serving.
(b) AQL: 100% compliant. Zero tolerance for health code violations.
5.2.2.2. Employee Age and Food Handler Certification: The Contractor shall verify that all personnel engaged in preparing, packaging, delivering, or serving meals are at least 18 years of age and hold active food handler permits issued by the appropriate Utah State or County Health Department.
(a) STD: All Contractor and subcontractor food service personnel shall possess a valid food handler permit. Legible copies of employee certifications shall be maintained on file at the Contractor’s facility and made available to the Contracting Officer's Representative (COR) upon request.
(b) AQL: 100% compliant. Zero non-certified food handlers permitted on-site.
5.2.3. Personal Hygiene, Grooming, and Operational Conduct
5.2.3.1. Hygienic Practices and Personal Restraints: The Contractor shall ensure food handlers maintain strict personal hygiene, wash hands before work and follow contamination risks, use effective hair/beard restraints, wear clean clothing, and refrain from wearing unsecured jewelry.
(a) STD: All employees shall wear hairnets, beard nets, clean attire, and remove unsecured jewelry prior to entering food processing or service zones. Shorts and open-toed shoes/sandals are strictly prohibited.
(b) AQL: Zero documented hygiene or apparel deficiencies during Government inspections.
(c) STD: Eating, spitting, or the use of tobacco/nicotine products in any form is prohibited in rooms and vehicles used to store, transport, prepare, or serve food.
(d) AQL: 100% compliant. Zero instances of tobacco or food consumption in unauthorized spaces.
5.2.4. Facility Sanitation and Transport Equipment
5.2.4.1. Hand-Washing Facilities: The Contractor shall maintain dedicated hand-washing stations stocked with potable hot and cold running water, antibacterial soap, single-use paper towels, and sanitary waste receptacles in numbers sufficient to support operating staff.
(a) STD: Hand-washing stations shall remain fully operational and stocked throughout all food preparation and service operations.
(b) AQL: 100% compliant. Zero unstocked or non-functioning stations.
5.2.4.2. Transport Vehicle Sanitation and Capability: The Contractor shall transport all meals using clean, sanitized vehicles and insulated commercial transport containers constructed and maintained to prevent food deterioration, contamination, or thermal loss.
(a) STD: Transport vehicles and thermal containers shall be sanitized, mechanically sound, and capable of maintaining proper temperature thresholds during transit.
(b) AQL: No more than one minor equipment cleanliness defect per quarter, corrected prior to food contact.
5.3. Nutritional Standards and Meal Composition
5.3.1. Baseline Nutrition and Caloric Value
5.3.1.1. Nutritional Profile Fulfillment: The Contractor shall prepare all meal offerings to meet the nutrition parameters established in AR 40-25 and Choose MyPlate nutritional guidelines, supplying not less than 850 total calories per meal.
(a) STD: Each portioned meal shall yield at least 850 calories, 115g to 225g Carbohydrates (minimum 10g dietary fiber), 23g to 45g Protein, 6g to 40g Fat (averaging 10% to 30% of total calories, with at least 6g of omega/linoleic fatty acids), and 3mg to 6mg of Iron.
(b) AQL: 95% compliance on nutritional testing samples; 100% adherence to minimum caloric floor (850 kcal).
5.3.2. Breakfast Meal Preparation (Hot Catered)
5.3.2.1. Hot Breakfast Menu Delivery: The Contractor shall prepare and deliver breakfast meals meeting the mandatory component minimums: Eggs (1 serving), Breakfast Meat (1 serving), Fruit or Vegetable (1 serving), Starch/Potato (1 serving), Cereal (1 hot or cold serving), Specialty/Bread (1 serving), Beverages (brewed coffee, milk, and juice), and assorted condiments.
(a) STD: Breakfast meals shall include all required food classes and portion sizes in accordance with the accepted BPA menu and call/order.
(b) AQL: 100% compliant. Zero missing meal components.
5.3.3. Lunch, Dinner, and Holiday Meal Preparation (Hot Catered)
5.3.3.1. Lunch, Dinner, and Holiday Menu Delivery: The Contractor shall prepare and deliver lunch, dinner, and holiday meals containing: Entrée/Protein (minimum 6.0 oz cooked serving with compatible sauce/gravy), Vegetables (2 servings), Starch/Potato (1 serving), Bread (1 serving), Fruit or Dessert (1 serving), Beverages (brewed coffee plus choice of two alternative drinks), and accompanying condiments.
(a) STD: Meal portions and menu classes shall meet or exceed all specified serving weights and counts.
(b) AQL: 100% compliant. Zero unapproved menu reductions.
5.3.4. Boxed Lunch Preparation
5.3.4.1. Boxed Meal Assembly: The Contractor shall prepare and package individual boxed lunches comprising a 6-inch sub or large bun sandwich with 5.5 to 5.75 ounces of sliced deli turkey or ham and American cheese; fresh lettuce, sliced tomato, onions, and pickles packaged on the side; individually portioned condiment packets (mayonnaise, mustard, salt, pepper); one 1.5-ounce bag of potato chips; one 1.5-ounce cookie or fresh fruit; one 12-ounce beverage (juice, water, or carbohydrate drink); and a disposable napkin and utensil pack.
(a) STD: Boxed lunches shall be packaged in crush-resistant, commercially sealed boxes with all specified components and condiments packed separately to preserve freshness.
(b) AQL: Deficiencies in packaging or component count shall not exceed 1% per order.
5.3.5. Dietary Accommodations
5.3.5.1. Special Diet Fulfillment: The Contractor shall provide alternative meals to accommodate specific dietary requirements (e.g., vegetarian, vegan, gluten-free, dairy-free, religious/halal/kosher) in the quantities ordered by the Government.
(a) STD: Alternative dietary meals shall meet caloric and nutritional equivalents, be clearly labeled with the dietary category, and be prepared and packaged to prevent allergen cross-contact.
(b) AQL: 100% accuracy in delivering ordered special dietary meals.
5.4. Order Management, Coordination, and Service Coverage
5.4.1. Order Reception and Confirmation
5.4.1.1. Order Acknowledgment: The Contractor shall receive orders from designated ordering officials/KOs/CORs and provide written confirmation within 24 hours of receipt, detailing location, meal window, menu, quantities, and service tier.
(a) STD: All BPA calls/orders shall be confirmed in writing within 24 hours of transmission, acknowledging menu, quantity, delivery window, and location.
(b) AQL: 100% compliance. Zero unconfirmed orders.
5.4.2. Operational Notice Timelines
5.4.2.1. Notice Windows Execution: The Contractor shall accept new orders, cancellations, or headcount adjustments (increases/decreases) submitted in accordance with the established standard lead times:
Initial Meal Order Notice: 48 Hours (or 2 Business Days) Order Cancellation Notice: 48 Hours Quantity Increase Notice: 48 Hours Quantity Decrease Notice: 48 Hours
(a) STD: The Contractor shall adjust procurement, production, and logistical plans to accommodate government notices provided 48 hours or more in advance.
(b) AQL: 100% compliant. Zero unexcused rejections of timely orders or adjustments.
5.4.3. Service Coverage and Geographical Reach
5.4.3.1. Geographic Coverage: The Contractor shall maintain delivery capabilities to service designated Utah National Guard readiness centers, training areas, and armories throughout Utah as identified in the BPA call/order.
Serviced Location (Yes/No)
Service Location
Week-End Minimum
Week-End Maximum
Week-Day Minimum
Week-Day Maximum
Daily Menu Options
Logan
Brigham City
Ogden
North Salt Lake
West Jordan
Draper HQ
Tooele
Wendover
Dugway
Lehi
American Fork
Orem
Springville
Spanish Fork
Nephi
Camp Williams
Price
Vernal
Manti
Mt. Pleasant
Richfield
Beaver
Cedar City
Saint George
Blanding
O…
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