PWS Amendment 1.pdf

W911SG

Section SF 1449- CONTINUATION SHEET PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

(Shredder Services & Hard Drive Destruction for William Beaumont Army Medical Center)

PART 1

GENERAL INORMATION

1. General. This is a non-personal services contract to provide Shredder Services for William Beaumont Army Medical Center (WBAMC). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction. Contractor shall perform shredding services of PII and PHI Containers, hard drive and media destruction for William Beaumont Army Medical Center and Outlying Clinics in Fort Bliss and El Paso, TX as described herein and in accordance with Government mandated standards/outputs and regulations. The Contractor shall service full shredder containers on the 3rd week of the month; the service days shall be established by the COR. Hard Drive and Media destruction shall occur on the 3rd week of each month. The Contractor shall furnish all materials, equipment, management, labor, supervision, training, and transportation (except as specified herein as Government furnished) to provide complete shredder services for William Beaumont Army Medical Center Hospital & Outlying Clinics at Fort Bliss-El Paso TX.

William Beaumont Army Medical Center Hospital- (WBAMC) Environmental Services Branch, Room HB603 & HB519 Loading Dock 1 18511 Highlander Medics Street Fort Bliss-El Paso, TX 79918

Contractor shall walk through WBAMC Campus & Satellite Clinics docks or designated spaces identified in the Exhibit-F to identify (shredding truck parking areas). The contractor shall not retrieve bins from facilities, all shredding bins shall be brought out of the facilities by Federal employees or military personnel to designated shredding areas.

1.2. Background. William Beaumont Army Medical Center Campus currently consists of six (6) buildings, and currently 34 buildings located throughout Fort Bliss West, Fort Bliss East, Biggs Army Airfield and the El Paso Texas Marketplace, (See Attached Exhibit F for individual building inventory). All facilities generate documents with sensitive patient information that must be shredded and removed from all buildings. There are 140 (government owned) 64-gallon shredder bins 24”x29” width x 41” height and 300 Hard drives to be destroyed on the third week of every month.

1.3. Objectives. The Contractor shall shred all documents "ON SITE"(Hospital and building docks’) and shall not transport the documents to another location for shredding purposes. The Contractor shall implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality and integrity of the documents that are collected, transported, and destroyed. The Contractor shall ensure that any agent or subcontractor to whom it gives authority to collect, transport, and destroy documents that belong to WBAMC also agrees to implement reasonable and appropriate safeguards.

1.4 Scope. This contract includes all functions, tasks and responsibilities normally performed by a

(Shredder Services Contractor). The Contractor shall be responsible for providing shredding services to

William Beaumont Army Medical Center Campus and all Satellite Clinic's located on Fort Bliss West, Fort Bliss East, Biggs Army Airfield and the El Paso Texas Marketplace. Shredding services are scheduled for the 3rd week (subject to holidays) of the month. The service day for the WBAMC Campus shall be the 3rd Tuesday of every month from 7:30 am to 12:00 The service day for WBAMC Satellite Clinics (Exhibit F be the third Thursday of week three of every month, from 7:30 am to 4pm The Contractor shall comply with all applicable laws and regulations, including but not limited to Federal Law, and Texas State Law(s), Occupational Safety and Health Administration "The contractor shall destroy WBAMC hard drives IAW any approved method outline in NSA/CSS Policy Manual 9-12 Storage Device Sanitization and Destruction Manual dated 4 December 2020. The Contractor shall destroy one (1) to 300 WBAMC Hard Drives and other Removable Media, i.e., Tapes, Storage CDs, or any Media which Stores Data for use or Backups. Hard Drive and Media destruction shall occur on the 3rd Tuesday of each month between the hours of 730 am to 4 p.m. If those days fall on a federally recognized holiday the destruction shall be performed the day after. The Contractor shall conduct the destruction on site unless prior arrangements have been made. The Contractor shall be required to pick up the drives from authorized personnel of Information Management Division in room H4000 IMD Help Desk. Electronically scan or manually record all serial numbers of Hard Drives and removable Media prior to removal from authorized site. The Contractor shall provide a certificate of destruction document for all hard drives disposed of no later than (NLT) 72 hours from the destruction date. The Contractor shall dispose of all material IAW local policies.

Material shall not be left on site and is not the responsibility of the customer to arrange for disposal. The destruction document(s) shall list by serial numbers of each hard drives destroyed. The document(s) may be in hard copy or electronic format delivered to the helpdesk manager or their representative. The document may be on company letterhead or any prior approved document attesting to the destruction of the listed drives. It is the responsibility of the Contractor to verify that there are no drives which need destruction on the pickup days. The Contractor shall notify the Contractor Officer’s Representative (COR) prior to any date the drives cannot be destroyed and coordinate an alternate date/time for destruction services." (OSHA) regulations, Army, and installation regulations.

1.5. Period of Performance. The period of performance shall be for one (1) Base Year of 12 months and three (3) 12-month option years. The Period of Performance reads as follows:

Base Year- 01 August 2025 to 31 July 2026 Option I- 01 August 2026 to 31 July 2027 Option II- 01 August 2027 to 31 July 2028 Option III- 01 August 2028 to 31 July 2029

1.6. Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services to the Government in accordance with (IAW) the terms and conditions.

contained in Federal Acquisition Regulation (FAR) 52.246 1 entitled, "Contractor Inspection Requirements" and applicable sub-clauses pertaining to quality control.

1.6.1. The Contractor shall develop, implement, and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors' QCP must contain a systematic approach to monitor operations to ensure acceptable services are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall provide to the Government their quality control documentation within 30 calendar days after contract award: changes to the QCP after award shall be submitted to the Contracting Officer (KO) and COR within five (5) working days prior to the proposed changes thereafter. After acceptance of the quality control plan the Contractor shall receive the KO’s acceptance in writing of any proposed change to their QC System regarding this contract.

1.6.2. Corrective Actions. At any time, it is determined by the KO that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to contract requirements, action shall be taken by the Contractor to correct the deficiency. If a Non- Conformance Report (NCR)I s issued the Contractor shall develop a Corrective Action Plan (CAP) which identifies the root cause, Corrective Action (CA) for the root cause, CA for the specific non-conformance and CA to the root cause to prevent recurrence and a timeline for completion.

1.7. Quality Assurance. The Government shall evaluate the Contractor's performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This plan is a government only document primarily focused on what the Government must do to assure that the Contractor has performed IAW the requirements of the PWS of this contract. It defines how the performance standards shall be applied, the frequency of surveillance, and the minimum acceptable deficiency rate(s) as illustrated within the PWS and Performance Requirements Summary (PRS).

1. 7 .1. Contracting Officer’s Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is NOT authorized to change any of the terms and conditions of the resulting order.

1. 7.2. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW FAR 42.5, Post Award Orientation. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO shall apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be considered into the overall contract price.

1.8. Hours of Operation.

1.8.1. Normal Duty Hours. The Contractor is responsible for providing performance/service, between the hours of 730 am to 4 p.m. except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.8.2. Federal Government Holidays.

a. New Years Day 1st day of January Martin Luther King Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October

Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

b. When one of the above designated legal holidays falls on a Sunday, the following Monday shall be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday. This list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of any Wage Determination regarding applicable paid holidays.

c. It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. In the event the Contractor's personnel work during the holiday, the Contractor may reimburse them; however, no form of holiday or other premium compensation shall be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked, unless stipulated otherwise. This provision does not preclude reimbursement for authorized overtime work if applicable.

d. When the Department of Defense grants excused absence to its employees, the Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and shall be guided by the instructions issued by the KO or the COR. Changes in employee work schedules shall comply with the terms and conditions of the contract, to include payment provisions.

e. If Government personnel are furloughed, the Contractor shall contact the KO or the COR to receive direction. It is the Government's decision as to whether the contract price/cost shall be affected as a result of Government shutdown and/or furloughed Government employees. In the event that Government shutdown and/or furloughed Government employees do impact contract price/cost, a negotiated settlement shall be reached as deemed appropriate by the KO.

1.8.3 Emergency Services. On occasion, services may be required to support a contingency plan or event outside the normal duty hours described above; Holiday and special event services are considered emergency services and are to be distinguished from routine services. Emergency services shall be authorized by the KO. The Contractor's responsibilities for emergency services are described in paragraph [5.6.] of this PWS.

1.9. Place of Performance. The work to be performed under this contract shall be performed at William Beaumont Army Medical Center Campus and outlying buildings on Fort Bliss West, Fort Bliss East, Biggs Army Airfield and the El Paso Marketplace.

1.10. Type of Contract. The Government shall award a Firm Fixed Price contract.

1.11. Security.

1.11.1. Security Requirements Security Requirements. Contractor personnel performing work under this contract must have a basic background investigation/check, as initiated by the WBAMC security monitor at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW the Department of Defense Contract Security Classification Specification form DD 254.

1.11.2. AT Level 1 Training. All Contractor employees, including Subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within five (5) working days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit Certificates of completion for each affected contract employee and Subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within five (5) working days after completion of training by all employees and Subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: https://atlevel1.dtic.mil/at. If access to a computer is not available, the Unit's Level II A TO shall conduct AT Level I training for the Contractor and employees within five (5) working days after contract start and maintain a copy of the attendance roster for one year. Any Contractor hired after contract start shall be required to receive AT Level I training within five (5) working days by the ATO.

It shall also be acceptable for the new hire to take the training on line and present the training certificate to the ATO within three (3) calendar days. AT Level I training is an annual requirement with the 12 month period starting on the date of initial training and re-certification NL T the last day of the 12 month period. If the requiring activity does not have an ATO, the first ATO in the chain of command shall conduct this training.

1.11.3. Access and General Protection/Security: Policy and Procedures. Contractor and all associated sub-Contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HODA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security.

1.11.4. iWATCH Training. The Contractor and all associates Subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO) This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within five (5) working days of contract award and within five (5) working days of new employees' commencing performance with the results reported to the COR NLT five (5) working days from employment start.

Documentation to be used by the COR to satisfy this requirement can be found at https://www.bliss.army.mil/iWATCH.

1.11.5. Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.11.6. Key Control. The Contractor shall establish and implement methods of making sure all keys/ key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop and implement a key control program and procedures compliant with AR 190-13 to ensure that keys are controlled and safeguarded.

The plan shall be incorporated within the Contractor's QCP or submitted to the COR for approval (Insert a time frame, i.e., NLT five (5) working days after award). Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO, COR and Security Manager.

1.11.7. Security of Classified Items, Systems and Information. The Contractor, as a general rule, shall not have access to classified information; however, should classified documents fall into the possession of the Contractor, the Contractor shall immediately contact the COR for disposition instructions.

1.11.8. For contractors that do not require CAC but require access to a DoD facility or installation.

Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-111) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); applicable installation, facility and http://www.bliss.army.mil/iWATCH area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, in accordance with status-of-forces agreements and other theatre regulations.

1.11.9. Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a Cl agent or other trainer as specified in 2-4b.

1.12. Safety. The Contractor shall establish and maintain a safety plan. Contractor's final Safety Plan shall be submitted NTL five (5) calendar days after contract award to the COR.

1.12.1. In order to provide safety control for protection to the life and health of employees and other persons; for preventi9n of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract, the Contractor shall comply with the following Safety Accident Prevention Standards: 29 CFR 1910, Occupational Safety and Health Standards; 29 CFR 1926, Safety and Health regulations for Construction; Army Corps of Engineers Manual 385-1-1, Safety and Health Requirements Manual. The Contractor shall comply with the above and all other applicable DoD, Army, Federal, State and Local safety and health requirements.

1.12.2. Reporting of Fire and Safety Hazards. The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. The Contactor shall take corrective action to remedy reported deficiencies IAW the terms of this contract. The COR shall be notified of deficiencies beyond the terms of this contract.

1.12.3. Environment and OSHA. The Contractor shall comply with all local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State, and Federal environmental and occupational safety laws, rules, regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO authorized representative for final resolution. The Contractor shall notify the r authorized representative in writing in addition to any verbal notification of such conflict. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for KO actions.

1.12.4. Reporting Mishaps. The Contractor shall adhere to reporting of mishaps IAW AR 385-10, The Army Safety Program and DA Pam 385-40, Army Accident Investigations and Reporting. in addition, the Contractor shall report: (1) Injury or occupational illness to on-duty Contractors; (2) Damage to GFM, GFP, or GFE provided to a Contractor; (3) Contractor accidents involving Army property and personnel.

1.12.5. Personnel Safety. The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the KO designated representative, or COR and shall notify the KO of the corrective action to be taken.

1.13. Personnel. For purposes of this paragraph, the term "personnel" or "employee(s)" refers to any person performing work related to this contract, including but not limited to, the Contractor's employees, agents, representatives. or Subcontractors. The Contractor shall staff this effort with trained, competent and capable employee(s) for the discipline they are assigned to. Contractor personnel shall present a clean, neat and professional appearance. The Contractor shall ensure that employees meet all applicable federal, state, local, and installation certification, licensing, medical requirements, and qualifications to perform all assigned tasks and functions as defined in this contract prior to commencement of work. The Contractor shall not permit any personnel to work under this contract if such person is identified by a Government authorized representative to the Contractor as a potential threat to the health, safety, security, general wellbeing, or operational mission of the Army and (William Beaumont Army Medical

Center, El Paso, TX). All Contractors' personnel shall comply with installation security and access procedures and the Contractor's final Safety Plan.

1.13.1. Contractor personnel, whose tasks involve operation of any vehicles, shall possess a valid U.S.

state driver's license, certificates and permits, applicable for the type and class of vehicle being operated.

1.13.2. Contractor personnel shall either be a United States Citizen or authorized to work in the United States or possess a valid U.S. Immigration T-151 or 1-94, Alien Registration Card.

1.13.3. Speaking, Reading, and Understanding English. Contractor shall hire and staff personnel who can communicate with Government representatives and where reading, understanding, and discussing environmental, health, and safety warnings are an integral part of an employee's duties, Contractor's employee shall be able to understand, read, write, and speak the English language fluently. English shall be the only language used with regard to this contract for written correspondence, discussions and other business transactions.

1.13.4. Identification of Contractor Employees. The Contractor (to include Subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be always worn during which the employee is performing work under this contract. Each Contractor (to include Subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include Subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the KO prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.13.5. Conflict of Interest & Employment of Government Personnel. The Contractor shall not knowingly employ any person who is a U.S. Government employee if employing that person would create a conflict of interest. Additionally, the SP shall not knowingly employ any person who is an employee of the Government, either military or civilian, unless such person seeks and receives written approval according to DOD 5500.7-R, Joint Ethics Regulations (JER) by the individual's commander or director. A copy of the authorization shall be provided to the COR. In addition, the Contractor is prohibited from employing Government Quality Assurance Representatives whom the Contractor knows or should have known are responsible for monitoring any contracts/subcontracts awarded to the service provider.

1.13.6. Conduct of Employees. Contractor employees shall conduct themselves IAW William Beaumont Army Medical Center policies and procedures concerning conduct and DOD 5500.7-R, JER. The KO may require the Contractor to remove from the job site any employee working under this contract for reason of misconduct, security, found to be, or suspected to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises if such action is necessary in the best interests of the Government. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS.

1.13.7. Contractor Vehicles. All Contractor vehicles shall be readily identifiable and shall display contractor's name in clear and unobstructed location on the vehicle. Motor vehicles entering Fort Bliss and William Beaumont Army Medical Center operational Area shall be properly licensed, insured, and registered with the Installation Access Pass Office.

1.13.8. Contractor Advertising. The Contractor shall not place or display advertising of any kind on Government property.

1.13.9. Key Personnel: The follow personnel are considered key personnel by the Government:

a. Project Manager (PM)/alternate PM. The Contractor shall provide a PM who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the KO within five (5) calendar days after contract award, thereafter any changes shall be provided five (5) business days prior to expected change and no less than 24-hours after unplanned changes. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or alternate shall be available between 7:30 am to 4pm Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.13.10 Supervision of Contractor Employees. The Government shall not exercise any supervision or control over Contractor or Subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Subcontractor employees.

1.14. Data Rights. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO All materials.

supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.15. Phase In/Phase Out Period. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30-day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the contract start date.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms.

2.1. Definitions. Federal Acquisition Regulation (FAR), Dictionary of US Army Terms, AR 310-25 and Authorized Abbreviations and Brevity Code, AR 310-50, are the references for definitions and acronyms not listed below.

2.1.1. Contract Administrator. The official Government representative delegated authority by the KO to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.3. Contracting Officer (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note:

The only individual who can legally bind the Government.

2.1.4. Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Controlled Area. A controlled space extending upward and outward from a specified point. This area is typically designated by a commander or director, wherein sensitive information or operations occur and requires limitations of access.

2.1.6. Defective Service. A service output that does not meet the standard of performance associated with the PWS.

2.1.7. Deliverable. Anything that can be physically delivered but may include nonmanufactured things such as meeting minutes or reports.

2.1.8. Government-Furnished Property {GFP) or Government Property (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.9. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.10. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.11. Property Administrator (PA) or Plant Clearance Officer (PLCO). An authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of the Contractor.

2.1.12. Quality Assurance. The Government procedures to verify that services being performed by the Contractor are acceptable IAW established standards and requirements of this contract.

2.1.13. Quality Assurance Specialist. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.14. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.15. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.16. Subcontractor. One that enters a contract with a prime Contractor. The Government does not have privet of contract with the Subcontractor.

2.1.17. Workday. The number of hours per day the Contractor provides services IAW the contract.

2.1.18. Work Week. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. Acronyms.

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AOL Acceptable Quality Level AR Army Regulation AT Antiterrorism FR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation FPCON Force Protection Condition HIPPA Health Insurance Portability and Accountability Act of 1996 JER Joint Ethics Regulation JTR Joint Travel Regulation KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PA Property Administrator PIPO Phase In/Phase Out PLCO Plant Clearance Officer POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services.

3.1. Services. The Government shall provide no Government furnished items or services.

3.2. Facilities. The Government shall provide no workspace for staff or equipment.

3.3. Utilities. The Government shall provide no utilities.

3.4. Equipment. The Government shall provide no equipment.

3.5. Materials. The Government shall provide no materials.

3.6. Property Control Plan. No Government property shall be provided.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items and Responsibilities.

4.1. Contractor Furnished Items. Everything included in this paragraph and its subparagraphs is basic to the contract and should be included in the contract price.

4.1.1. The Contractor shall provide all labor, supervision, transportation, vehicles, supplies, equipment, materials, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials. The Contractor shall provide shredding equipment, and vehicles required to meet the requirements of this PWS.

4.3. Reserved

4.4. Responsibilities of the Contractor.

a. The Contractor shall be responsible for all damages to persons and property that occur in connection with the work and service under this contract, without recourse against the Government.

b. Contractor shall exercise extreme caution to protect building finishes, private property, military property, etc., from damage during the performance of these contract requirements. Contractor shall be responsible for all loss or damage or whatsoever kind and nature to all Government property, while in the performance of these contract requirements, which result in whole or in part from the negligence or omissions of Contractor, any of his Subcontractors or any employee, agent or any representative of the Contractor or Subcontractor(s).

c. The Contractor shall, without additional expense to the Government, be responsible for obtaining any necessary licenses and permits, and for complying with any Federal, State, and municipal laws, codes, and regulations applicable to the performance of the work.

PART 5

SPECIFIC TASKS

5. General. Contractor shall provide shredding services and hard drive destruction for William Beaumont Army Medical Center (WBAMC}, El Paso, TX as described herein and in accordance with Government mandated standards/outputs and regulations. The Contractor shall service full containers on the 3rd week of the month. The service day for the WBAMC Campus shall be the first calendar Tuesday of week three of every month. The service day for WBAMC Satellite Clinics shall be on Thursday of week three of every month. Service day shall be established by the COR. The Contractor shall furnish all materials, equipment, management, labor, supervision, training, and transportation (except as specified herein as Government furnished) to provide complete shredder services for William Beaumont Army Medical Center (WBAMC) & Outlying Clinics of (WBAMC), Fort Bliss-El Paso, TX.

5.2. Deliverables.

5.2.1. The Contractor shall ensure that Certificates of Destruction are delivered to the COR by 5th calendar day of the month for all Paper Documents, Hard Drive and Media destruction.

5.2.2. Monthly Reports. The Contractor shall provide a Monthly Report to the COR NLT the 5th calendar day of the month. At a minimum the report shall contain total pounds of paper removed from the facility, and confirmation that each bin has been serviced.

5.2.3. All Invoices shall be submitted through Wide Area Workflow (WAWF) and Monthly Status Reports shall be submitted to the COR.

5.2.1. Solid Waste Diversion Report. The Army is mandated by Sec. 2.(e)(ii) of Executive Order 13514, to divert at least 50 percent of non-hazardous solid waste by the end of fiscal year . The Contractor shall provide a monthly Solid Waste Diversion Report to the Directorate of Public Works, Solid Waste program manager, 915-568-3329, KURT.D.FENSTERMACHER.CIV@ARMY.MIL and COR.

mailto:KURT.D.FENSTERMACHER.CIV@ARMY.MIL

5.3. Inspection Requirements. The Contractor shall provide quality services and/or products IAW this contract. The Contractor is responsible for the delivery of quality services to the Government in accordance with (IAW) the terms and conditions contained in Federal Acquisition Regulation (FAR) 52.246-1 entitled, "Contractor Inspection Requirements" and applicable sub-clauses pertaining to quality control.

5.3.1. When the Contractor's performance is unsatisfactory; a NCR shall be issued. If a NCR is issued, the Contractor shall reply in writing, giving the reason for the unsatisfactory condition, and what corrective action has been taken; and procedures to prevent recurrence.

5.4. The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Army via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on "Department of the Army. Army CMRA" or the icon of the DoD organization that is receiving or benefitting from the contracted services.

5.4.2. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported NLT October 31 of each calendar year, beginning with 2025. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/.

Contractors may direct questions to the help desk by clicking on "Send an email" which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component's CMR website".

PART 6

APPLICABLE PUBLICATIONS AND FORMS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor (to include Subcontractors) must abide by all applicable regulations, publications, manuals, and local policies and procedures. Engineering Manual (EM) 385-1-1, General Safety Requirements 29 CFR 1910, Occupational Health and Safety DoD 5200.08-R, Physical Security Program 32 CFR 147.24, The National Agency AR 190-13, The Army Physical Security AR 385-10, The Army Safety Program DA Pam 385-40, Army Accident Investigations and Reporting

6.2. Forms. Mandatory records and report forms are listed below. DD254 Department of Defense Contract Security Classification Specification, available at https://www.dtic.mil/dtic/pdf/formsNguides/dd0254. pdf

Attachment 1:

Performance Requirements Summary.

Performance Objective (Include PWS Ref)

Performance Standard

Performance Threshold

Incentive / Disincentive http://www.ecmra.mil/ http://www.ecmra.mil/ http://www.dtic.mil/dtic/pdf/formsNguides/dd0254

PWS 1.3 The objective of this contract is to shred and destroy documents containing personal sensitive information from WBAMC Outlying Clinics on the third Thursday of every month.

The Contractor shall be responsible for providing shredding services to WBAMC & Outlying Clinics. The Contractor shall service all shredder bins on a MONTHLY basis including shredding and removal of shedding material

Hospital staff will bring shredding bins to the collection point for contractor to dispose of material.

Contractor compliance to services performed within an 8-hour period on Tuesdays for CPAR reporting periods and the results of the data shall be used to substantiate objective ratings of Contractor performance. Trends of less than acceptable performance could result in reductions in monthly payments at the discretion of the Contracting Office.

Results of this performance objective shall be used in calculation of timely performance of services for 140 (64 gallon) and 300 hard drives.

Performance Objective Standard Acceptable Performance Level

Incentive / Disincentive

1. Contractor Manager / Alternate Para 1.13.13.a

1a. Shall be designated in writing to the KO within 30 calendar days of contract award.

0% Deviation Contractor compliance shall be tallied for CPAR reporting periods and the results of the data shall be used to substantiate objective ratings of Contractor performance Treads of less than acceptable performance could result in reductions in monthly payments at the discretion of the KO

1b. Shall be available between 7:30 am and 4:00pm, Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

Government facility is closed for administrative reasons.

95% Deviation allowable per month

2. Normal Duty Hours; PWS Para 1.8.1

Data to support this deviation shall be maintained by contractor.

Quality Assurance Evaluation, and monitoring performed thru Environmental Services