W911SA-24-Q-3091 Amendment 1- 9.27.24.pdf

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Pest Control Services, Region 3, Multiple Locations in Texas
Solicitation number
W911SA24Q3091
Issued by

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This document is an amendment to Solicitation W911SA24Q3091 for Pest Control Services at various USAR facilities in Texas. The amendment changes the Solicitation Point of Contact to Breanna Huff. The performance work statement details the requirement for the contractor to provide pest control services, including general pest and rodent control, at 16 facilities across Texas. The period of performance is a 1-year base period with 4 one-year option periods and a 6-month extension. The contract will be awarded as a firm-fixed-price contract. The solicitation is set aside for 100% Service Disabled Veteran Owned Small Businesses under NAICS code 561710. Quotes are due by September 20, 2024. The incumbent contractor is Dowell Pest Control with a total contract value of $386,017.50.

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0012080102

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of Amendment One (1) is to change the Solicitation POC to Breanna Huff, breanna.d.huff.civ@army.mil, (608) 388-5535, effective September 25, 2024. All other terms and conditions of the Solicitation remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 19

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 25-Sep-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W911SA24Q3091

X 9B. DATED (SEE ITEM 11)

20-Sep-2024

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

25-Sep-2024

CODE

MICC - FT MCCOY

BLDG 1108 SOUTH R ST

FORT MCCOY WI 54656-5153

W911SA 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W911SA24Q3091

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PWS

PERFORMANCE WORK STATEMENT (PWS)

Pest Control Services for Various USAR Facilities in Texas

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide pest control services for the following facilities:

TX011 Carl Pipkin ARC–3020 College ST, Beaumont, TX 77701-4694 TX018 Conroe ARC/ASF 62–4724 S Montgomery Air PKWY, Conroe, TX 77303-2298 TX019 Corpus Christi Memorial ARC–4722 McArdle RD, Corpus Christi, TX 78411-3905 TX046 Colbern Memorial ARC–McIntosh (Bldg T-50) FT, Laredo, TX 78040-4343 TX054 LT Luis Garcia Memorial ARC – 600 S. COL Rowe BLVD, McAllen, TX 78501-2810 TX075 Victoria ARC – 406 Ben Jordan ST, Victoria, TX 77901-8637 TX078 Yoakum ARC – 705 Yoakum ST, Yoakum, TX 77995-1932 TX092 Harlingen AFRC – 1300 Teege Ave, Harlingen, TX 78550-4630 TX154 E Houston AFRC – 10949 Aerospace AVE, Houston, TX 77034 TX160 Robstown CHW Facility – 501 North Highway 77, Robstown, TX 78380-6174 TX188 Brownsville AFRC – 600 Woodruff AVE, Brownsville, TX 78520 TX201 San Marcos AFRC – 1220 Clovis Barker RD, San Marcos, TX 78666 TX210 Round Rock AFRC – 651 N Red Bud Lane, Round Rock, TX 78665 TX212 Sinton AFRC – 8096 Highway 77, Sinton, TX 78687 TX232 North Houston ARC – 13960 North Freeway, Houston, TX 77090

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision and other items and non-personal services necessary to perform Pest Control Services as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The USARMY Reserve strives to maintain their facilities at a level that will give an outstanding initial impression to Military personnel, civilian employees, visitors and the surrounding community.

1.3 Objectives: The objective of this requirement is for the contractor to perform pest control services.

1.4 Scope: The Contractor shall provide pest control services in accordance with the terms, conditions and standards contained herein. All area measurements provided by the Government are estimates only. The Contractor shall be responsible for verifying all measurements and square footage provided on plans and task listings.

1.5 Period of Performance: The period of performance shall be for 1 – 12-month Base Period, 4 – 12-month option periods, and an optional 6-month extension if needed.

1.6 General Information

1.6.1 Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements).

The Contractor shall develop, implement and maintain an effective Quality Control System, which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The QCP shall be delivered to the Contracting Office with the Contractor’s proposal. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the QCP. If changes to the QCP is made after contract award the Contractor shall submit a copy of the new QCP to the Contracting Officer and Contracting Officer Representative within 5 business days of the effective change.

1.6.1.1 Quality Control Plan: The QCP is developed by the Contractor to validate it performs and delivers high-quality service and products (see Federal Acquisition Regulation (FAR) Part 46.105 and 52.246-1, Contractor Inspection Requirements). The Contractor shall submit their QCP to the COR no later than 30 calendar days after award for COR review and approval. Any changes to the QCP shall be approved by the COR prior to implementation. Use of the previous QCP will be available but it is the Contractor’s responsibility to update based on the required information of the QCP. The QCP shall include, but not be limited to the following:

a. The name(s) of the individual(s) who will perform the inspection.

b. An inspection system covering the services stated in the contract comprised of a checklist used in inspecting contract performance during regularly scheduled or unscheduled inspections.

c. The checklist shall include every area of the operation serviced by the contractor as well as every task required to be performed.

d. A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable.

e. A file of all inspections conducted by the contractor and the corrective actions taken. The documentation shall be maintained locally and made available upon request.

f. A service guarantee detailing contractor’s commitment to make all reasonable effort to remedy identified problems to be provided with quality control plan. Any and all remedies shall be performed at no additional cost to the government.

g. How the Contractor shall make available to the Government documentation and records, including internal audit reports, Corrective Action Reports, and Preventive Action Reports that impact the quality of products or services offered.

h. Method used to ensure service deficiencies are not repetitive in nature (e.g., root cause identified and corrected, and problem does not reoccur).

i. Customer complaint program: system for identification and correction of validated complaints and to provide feedback to the COR and customer of corrective actions taken.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. Non-conforming services shall be re-performed at no increase in contract price.

If non-conforming services are recurring, cannot be re-performed, or the services fail to achieve the Performance Requirements Summary (PRS) acceptable quality level (AQL) (see A.1.), the Government may reject the nonconforming service(s) and document the contractor’s performance record accordingly. The Government may also issue a Corrective Action Request (CAR) in which the contractor will be required to respond with the development of a Corrective Action Plan (CAP) which identifies the root cause, corrective action (CA) for the root cause, CA for the specific nonconformance, and the date the CAs will be complete. The Government may also reduce the payment to the contractor IAW the PRS or reduce payment to reflect the value of the services performed or may perform the services and charge the Contractor for any related cost incurred or may terminate this contract for default.

1.6.2.1 Non-conforming Services: CARs (formerly Nonconformance Reports) are used for managing contractual nonconformances on ACC administered contracts. Nonconformance occurs when a contractor fails to meet contract or task order terms, conditions and/or specifications. The COR will notify the contractor, in person, each time an unacceptable observation has been recorded and ask the contractor to correct the problem or re-accomplish the service. Resolution of nonconformance discovered at the subcontractor level shall be addressed with the prime contractor. CARs are issued, overseen and closed IAW ACC Acquisition Instruction (AI) and FAR subpart 46.407 nonconforming supplies or services.

1.6.2.1.1 Level I: A Level I CAR describes a deficiency on a product or service and is not a systemic breakdown of a process or system. It includes those nonconformances that are minor in nature and can be promptly corrected by the contractor, present no need for root cause analysis, no determination if other contract requirements are affected, present no need for further preventive action, and do not materially reduce the usability of the supplies, services, construction, or deliverables. While the Government must document the nonconformance and the contractor must correct the nonconformance, further actions and Government follow-up are not required, and no written response from the contractor is needed. Level I CARs are considered closed immediately upon issuance.

1.6.2.1.2 Level II: A Level II CAR describes deficiencies in a contractor’s processes or systems but are not significant deficiencies. Level II CARs shall require the contractor to correct the nonconformance, perform root cause, and develop and provide a Corrective Action Plan (CAP) acceptable to the government. Some examples of systems affected may be quality inspection/management systems, and CBS identified in DFARS 242.70, or issues such as:

• Multiple deficiencies on products or services indicating a systemic issue throughout the process, or,

• An escalation of repetitive Level I CARs for the same or similar nonconformance demonstrating the contractor is failing to institute effective corrective action and/or failing to implement effective quality and/or internal control(s).

1.6.2.1.3 Level III: A Level III CAR describes deficiencies in a contractor’s system that is affecting a contract’s or program’s ability to meet cost, schedule or performance requirements, or are:

• A significant deficiency pursuant to DFARS 252.242-7005(b), “Contractor Business Systems” (CBS), or,

• A failure to respond to Level II CARs, or to remedy a recurring nonconformance.

• The contractor shall be required to provide a CAP that is acceptable to the government.

NOTE: If not resolved satisfactorily, a Level III CAR may result in the initiation of available contractual remedies, such as reductions of payments, cost disallowances, revocation of government assumption of risk of loss, or business management system disapprovals, etc.

1.6.2.1.4 Level IV: A Level IV CAR documents a critical nonconformance of such serious nature that is issued to the contractor’s business segment or corporate management for their attention to both the nonconforming condition and the company’s corrective action, or when a Level III CAR has been ineffective. A Level IV CAR will result in a mandatory review of available contractual remedies, such as cost disallowance, reduction or suspension of payments, revocation of government assumption of risk of loss, CBS disapproval, or suspension of all product and service acceptance activities. Contractual remedies will be implemented IAW applicable FAR/DFARS clauses and/or ACC Acquisition Instructions if applicable. Action to suspend product or service acceptance will be accomplished via a Level IV CAR. The contractor shall be required to provide a CAP that is acceptable to the government.

Overarching CAR Process Flow. The following outlines the normal process flow for the corrective action process.

Follow the steps provided within the Product Data Reporting and Evaluation Program (PDREP) CAR Module User Guide.

NOTE: Steps in subparagraphs (f)-(j) below do not apply to Level I CARs as they are considered closed immediately upon issuance.

a. Identify a contract nonconformance.

b. Create a CAR.

c. Review the CAR.

d. Coordinate and approve the CAR.

e. Issue the CAR to the contractor.

f. Receive and review the contractor’s CAP.

g. Accept/reject the contractor’s CAP.

h. Oversee contractor corrective action using a risk-based approach.

i. Receive notification from the contractor that corrective action is accomplished.

j. Verify corrective action was accomplished satisfactorily.

k. Close the CAR.

The contractor will be notified of Government inspection results. The contractor shall acknowledge receipt of the inspection results. The contractor may be notified of inspection results verbally. Verbal notifications of defective work will be confirmed in writing. When Government inspectors are unable to contact the contractor to notify the contractor of inspection results, acceptance or rejection of work will be made on the basis of the initial inspection.

1.6.2.1.5 Performance Evaluation Meetings; the Project Manager shall meet with the COR prior to start of the contract. However, meetings will be held whenever deficiencies are noted by the COR. A mutual effort will be made to resolve all problems identified.

1.6.3 Federal Government Holidays: Facilities will be closed on Federal Holidays and on training holidays as announced by the Chain of Command or President. If a Holiday falls on a regular workday, the services shall be rescheduled in the same week to either the day preceding or following the Holiday. If these Holidays fall on Saturday, the preceding Friday will be observed. If these Holidays fall on Sunday, the following Monday will be observed. The scheduled holidays are:

New Year’s Day 1st day of January Martin Luther King Jr.’s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth National Independence Day 19th day of June

Independence Day 4th day of July Labor Day 1st Monday in September Columbus Day 2nd Monday of October Veterans Day 11th Day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.3.1 Unforeseen Installation Closures: meaning when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Contractor will be notified by the COR of an installation closure. The contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Government shall have the following options:

a. To require the Contractor to perform the work on the following day unless the following day is a Saturday or Sunday and routine work is not scheduled for Saturday or Sunday.

b. To reschedule the work on any day satisfactory to both parties.

c. Forego the work and reduce the contract price to reflect the reduced value of the services performed.

1.6.4 Hours of Operation: The Contractor is responsible for conducting business between the hours of 8:00 am and 4:00 pm (0800-1600) Monday thru Friday except for Federal Holidays as listed in 1.6.3 or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.4.1 The contractor shall perform routine pest control services that do not adversely affect occupant health or productivity during normal working hours of operation in the buildings.

1.6.4.2 When it is necessary to perform work outside of the regularly scheduled hours set forth in the IPMP, the contractor shall notify the COR and Alternate Government POC at least one (1) day in advance.

1.6.5 The Government expects to award a Firm Fixed Price (FFP) Contract for the services outlined in this PWS.

1.6.6 Security Requirements: Contracted personnel (to include subcontractors) performing work under this contract must have a favorable national agency investigation at the time of the proposal submission and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached Blanket OPSEC Review Cover Sheet.

1.6.6.1 Physical Security: The Contractor shall be responsible for safeguarding all Government Furnished Equipment (GFE), information and property provided for use in performing the requirements of this PWS.

1.6.6.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued by the Government to the Contractor as not lost, misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of an issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicated keys to the Contracting Officer.

1.6.6.2.1 The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit the entrance of persons other than Contractor employees engaged as described in this PWS or as authorized entrance by the Contracting Officer.

1.6.6.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.7 Special Qualifications: The Contractor shall provide pesticide applicators certified and licensed by Federal, State and local regulations as applicable, in the category of pest control in which they are performing and/or applying pesticides. Contractor pesticide applicators shall maintain a current copy of their certification in their possession at all times while conducting pest control operations. Prior to commencement of work, the Contractor shall provide the COR or Contracting Officer with a copy of the Contractor’s license; State certification for each Contractor employee performing pest management services under this contract. The Contractor will submit updates, as necessary. The copy of State certification provided will contain, at the minimum, the following information:

licensee’s full name, license/certification number, pest control categories, and license/certification expiration date.

1.6.8 Anti-Terrorism Program:

1.6.8.1 The Contractor shall allow the Government to conduct periodic inspections to ensure adherence to access control procedures in accordance with DoD Anti-Terrorism Program. 5152.209-4000 DOD LEVEL I

ANTITERRORISM (AT) STANDARDS (FEB 2009).

1.6.8.2 AT Training Qualifications: AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR within 30 calendar days of contract award and within 45 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

1.6.8.3 iWATCH Training: The Contractor and all associated Subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Administrative and Training Office (ATO)). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. The Contractor shall coordinate with the COR to get the current copy of this training within 5 days of contract start.

1.6.8.4 iWATCH is simply common awareness. Contract employees can be good sources of information.

iWATCH training would include organization instructions on “things to look for” and a phone number to call in case the contract employees have information regarding possible terrorist or criminal activities. Providing Contractors with awareness materials such as the iWATCH brochure or wallet cards is a cost-effective alternative to training. The card describes suspicious activity and can be modified to include the COR in reporting procedures. Samples of the iWATCH brochure and posters are available on the Anti-terrorism Enterprise Portal (AETP) at https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx and https://www.army.mil/e2/c/downloads/287489.pdf.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR or any persons other than the KO do not have the authority to change any of the terms and conditions of the resulting order.

1.6.11 Key Government Personnel information will be provided during the Post Award Kick-Off meeting.

1.6.12 Key Contractor Personnel and Contract Management: The following personnel are considered key personnel by the Government: designated Point of Contact (POC) and an alternate POC. The Contractor shall provide a designated POC and an alternate, who shall be responsible for the competent performance of the work required under the specifications of this contract NLT 5 business days after contract award and as changes occur. The name and contact information of the POC and an alternate, who shall act for the contractor when the POC is absent, shall be designated in writing to the COR. The POC or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The POC or alternate shall be available between 7:30 a.m. to 4:00 p.m. Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. The POC(s) and alternates shall be able to read, write, speak, and understand English.

1.6.12.1 Management Plan: The Contractor shall submit a Management Plan as part of their quote which shall demonstrate a thorough knowledge and a full understanding of the complexity and functions detailed in the PWS and how staffing will be provided to complete the tasks. It shall provide a sound management approach for responding to changing priorities, enhancing customer service, providing adequate staff for a geographically dispersed requirement while ensuring adequate levels of performance are maintained. The final accepted Contractor Management Plan shall become a part of the contract document and shall be incorporated into the contract award document. The Contractor shall implement the plan NLT the performance start date. Any changes to the Contractors Management Plan shall be submitted to the COR for review and approval from the KO prior to incorporation into the contract.

1.6.12.2 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Contractor Personnel shall also indicate their job title. ID Badges shall be worn at all times while the employee is performing under this contract. Each Contractor (to include subcontractors) shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued ID Badges shall be provided to the COR within 5 days of contract award and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13 Supervision of Contractor Employees: The Government will not exercise any supervisor or control over Contractor or Subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Subcontractor employees.

1.6.14 Data Rights: The Government has unlimited rights to all documents/material produced in the execution of this PWS. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges or ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without prior written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.15 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interest (OCI) as defined in FAR Subpart 9.5. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as they deem necessary, including prohibiting the Contractor from participating in subsequent contracted requirements which may be affected by the OCI.

1.7 Approved CPMR and MSDS: The Contractor shall provide the COR with a list of pesticides, herbicides, fungicides and any other chemicals to be used in the performance of this contract with Material Safety Data Sheets (MSDS). The contractor shall provide the list of chemicals and MSDS within 10 business days of contract award.

After award, the Contractor shall report any additional or deletion of chemicals to the COR within 72 hours of the anticipated change for approval. The Government has provided a list of approved products to be used in the execution of this PWS (Attachment 7.6). The Contractor is not authorized to deviate from this approved list without prior approval from the Contracting Officer.

1.8 Adding and Removing Sites: The Government reserves the right to add newly constructed or acquired sites and remove any site planned for divestiture or deemed necessary for closure from this contract. This will be completed via formal contract modification.

1.9 Reduction or Increase of Services: The Government reserves the right to reduce or increase the frequency of services needed at will depending upon need and percentage of occupancy of each building or facility.

1.10 ATOPSEC:

Access and general protection/security policy and procedures. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

For contractors requiring CAC. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

For contractors that do not require a CAC, but require access to a DoD facility or installation. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, in accordance with status-of-forces agreements and other theater regulations.

For contracts that require OPSEC Training. Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

Controlled Unclassified Information (CUI). Include DFARS clause 252.204-7012, which requires the contractor to comply with NIST 800-171. Also include DFARS provision 252.204-2019 into solicitations. Acquisition officials should follow procedures outlined in DFARS 204.73 and verify vendors have an adequate NIST SP 800-171 summary assessment score within the Supplier Performance Risk System (within PIEE). If the score doesn’t show a medium- or high-level assessment with a score of 110 or better (as described in the “NIST SP 800-171 DoD Assessment Methodology”), include clause 252.204-7020 and obtain the vendor’s “system security plan” and “plan of action” for NIST SP 800-171 verification and assurance by Army security officials.

PART 2

DEFINITIONS AND ACRONYMS

2.1 Definitions:

2.1.1 Contract Administrator: The official Government representative delegated authority by the Contracting officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2 Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this document refers to the prime vendor.

2.1.3 Contracting Officer (KO): A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government.

Note: This is the only individual who can legally bind the Government.

2.1.4 Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6 Deliverable: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7 Government Furnished Property (GFP) or Government Property (GP): Property in the possession of, or directly acquired by the Government and subsequently made available to the Contractor.

2.1.8 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9 Physical Security: Actions that prevent the loss or damage of Government property or data.

2.1.10 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11 Quality Assurance Specialist: An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Process. Acts as technical advisor to the Contracting Officer in the areas of Quality Assurance and Quality Control.

2.1.12 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used performing surveillance of the contractors’ performance.

2.1.13 Quality Control: All necessary measures taken by the Contractor to validate that the quality of services provided meet the contractual requirements.

2.1.14 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15 Workday: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16 Work Week: Monday through Friday, except for Federal holiday as specified in para 1.6.3 of this PWS.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AFOS Area Facility Operations Specialist AQL Acceptable Quality Level AR Army Regulation AT Anti-Terrorism CA Corrective Action CAP Corrective Action Plan CAR Corrective Action Request CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf CPMR Contracted Pest Management Record DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation FFP Firm Fixed Price FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GP Government Property HIPAA Health Insurance Portability and Accountability Act of 1996 IAW In Accordance With ID Identification KO Contracting Officer IPMP Integrated Pest Management Plan MSDS Material Safety Data Sheet OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PIPO Phase In/Phase Out PM Project Manager POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAE Quality Assurance Evaluator QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program QCS Quality Control System RD Readiness Division SO Service Order TE Technical Exhibit USAR United States Army Reserve

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT AND SERVICES

3.1 Facilities: The Government will not provide on-site storage space to be used in the performance of this PWS.

3.2 Utilities: The Government will provide electric power and water needed to perform the tasks as outlined in this PWS. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish the requirements in this PWS.

PART 4

CONTRACTOR FURNISHED PROPERTY, EQUIPMENT AND SERVICES

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, services, personal protection equipment (PPE,) and licenses required to perform successfully under this contract.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 Initial Facility Inspections: The contractor shall conduct an inspection of each facility within 30 days of contract award and submit an initial inspection report within 5 days of completing initial inspection.

5.2 Integrated Pest Management Plan: The Contractor shall submit a regionally based Integrated Pest Management Plan (IPMP) which shall demonstrate a thorough knowledge and understanding of the 63d RD Integrated Pest Management Plan (see attachment 5) to the COR within 30 calendar days of contract award and within 15 calendar days of any change. The contractor’s IPMP shall include, but is not limited to the following:

a. The frequency services shall be performed at each facility. It is the Government’s expectation that services are provided at a rate of no less than one (1) time per month.

b. Proposed methods for control, including labels and Material Safety Data Sheets (MSDS) for all pesticides to be used, a list of types of tamper-resistant rodent bait boxes, insect and rodent trapping devices, pest monitoring devices, and any other control devices or equipment that may be necessary to implement the plan.

c. The “Contracted Pest Management Record – FY21” shall be included as part of the Contractors IPMP for pest control. One “Contracted Pest Management Record – FY21” shall be filled out for each pest that will be controlled with a pesticide. If more than one pesticide is needed to control the pest, one form should be filled out for each of the pesticides used. This form shall be filled out for every location and for each pesticide application. The form shall be filled out entirely. In the event that all information is not provided, it will be sent back to be completed. The completed document shall be submitted monthly via email to the 63d Environmental Branch at usarmy.usarc.63-rd.mbx.integrated-pest-management@army.mil

d. The contractors IPMP shall acknowledge that endangered, threatened, protected species, and sensitive habitat exist at CA007, CA012, CA062, CA150, CA151, and CA187 (see Appendix J of the 63d IPMP for details and maps). At these facilities, the IPMC will review treatments prior to application to preclude environmental damage. Requests for review shall be sent via email to usarmy.usarc.63-rd.mbx.integrated-pest-management@army.mil

5.3 Contractor shall be responsible for maintaining a pest control logbook or file of each site and building. These records shall be kept on facility being serviced, as well as with the contractor, and updated each time contractor visits site.

5.4 Service Orders: Special or emergency services that shall be performed on a case-by-case basis and may include but not limited to the eradication of feral hogs, humane removal of bats, the proper relocation of a beehive, or treatment of various termite species and will be subject to approval by COR and KO utilizing the Service Order (SO) CLIN. The dollar value of CLIN X002 for Base Special/ Emergency Services shall not exceed $10,000.00.

The government does not anticipate Special or emergency services (CLIN X002) to exceed $10,000.00 per year due to the contractor’s requirement to provide regular pest control services at a rate of no less than one (1) time per month.

5.5 General Pest and Rodent Control:

5.5.1 Before application of any pesticide, the contractor shall check the FY22 Pesticide Use List 63d RD (See attachment 7.4) and submit an accurate Contracted Pest Management Record FY24 (attachment 5) for each pesticide use with each monthly invoice.

5.5.2 General pest and rodent control shall include the exterior and interior of all facilities and buildings and shall include an exterior pest control perimeter barrier as required IAW 63d RD IPMP. Pest management shall include but not limited to the following species:

a. General Pests/Insects – Ants, spiders, fleas, ticks, cockroaches, mosquitoes, scorpions, pantry pests, centipedes, millipedes, crickets, beetles, flies, gnats, stored product pests, occasional invaders and other similar insects, as well as wasps, hornets and yellow jackets in areas from ground level up to 12 feet high.

b. Rodents – Including but not limited to, mice, rats, squirrels, and perimeter treatments of herbaceous growth around various area(s) or building(s) to be serviced, which could harbor rodents.

c. Real Property Pests (Termites) – In the event that evidence is found of any termite species infestation this information should be brought to the attention of the COR so that the proper process can be initiated to address the affected area(s). Types of termite species and the corresponding treatment(s) can vary so a licensed and certified termite specialist may be needed to determine the proper course of treatment.

d. Bees – The proper relocation of bees shall be practiced; pesticides shall not be used unless imminent danger to government or contracted employees is determined and there is no possible way to safely relocate the hive.

5.6 Pesticide Application Standards:

5.6.1 All pesticides shall be administered by a licensed pesticide applicator and comply with all federal and state government regulations. The applicators license number must be provided on the Contracted Pest Management Record FY21.

5.6.2 All chemicals purchased, and proper use shall be the responsibility of the contractor. The contractor also shall not store any pesticide product on the property being serviced. When on site, products shall remain under the contractor’s care and control at all times.

5.6.3 Contractor shall use non-pesticide methods of control whenever possible. As stated in the IPMP, mechanical, physical, cultural, and biological controls must be considered first. Chemical control shall only be implemented when non-chemical methods have been deemed ineffective. When determined that a pesticide must be used in order to obtain adequate control, the contractor shall employ the use of formulations and treatment techniques, which minimize the amount of pesticides used and the potential exposure of people and the environment.

5.6.4 Pesticide use shall consist of the least hazardous material, most precise application technique, and minimum quantity of material necessary to achieve control.

5.6.5 Any and all monitoring or trapping devices shall be placed in a manner that will not interfere with grounds maintenance operations. Whenever possible, the devices shall also be placed in a manner that discourages public tampering by placing them in inconspicuous locations where they are not readily visible.

5.6.6 When rodent bait stations are used, only the tamper-resistant type shall be installed.

5.6.7 No sprays, dust, or applications of liquid or aerosol pesticides may be applied when the immediate area to be treated is occupied, if so directed by the label.

5.6.8 Transport, handling, and use of all pesticides shall be performed in strict…

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