W911SA24Q3011 Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

W911SA24Q3011 18-Jul-2024

b. TELEPHONE NUMBER 8. OFFER DUE DATE/LOCAL TIME

10:00 AM 24 Jul 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W911SA9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

COURTNEY L DAVIS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011944176

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC - FT MCCOY

BLDG 1108 SOUTH R ST

FORT MCCOY WI 54656-5153

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W91AFN 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

LOGISTICS READINESS CENTER

LOGISTICS READINESS CENTER

209 WASHRACK ROAD

FORT MCCOY WI 54656

TEL: FAX:

(608) 388-3798FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$8,000,000

NAICS:

812320

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

X

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF202

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

SUPPLEMENTAL INFORMATION

1. This requirement will be awarded as a firm fixed price (FFP), Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The Government reserves the right to order the maximum quantities and is only obligated to order the minimum guarantee. It is the unilateral right of the Government to exercise the option year(s) of this contract.

2. The guaranteed minimum for the base year is $2,500.00. There is not a minimum guarantee for the option periods. The first task order is estimated to start on or about 1 August 2024. The maximums for this contract are specified in the CLINS.

3. An Award for this requirement will be made pursuant to FAR 13, Simplified Acquisition Procedures.

4. The period of performance is anticipated base period from 1 August 2024 to 31 January 2025 with four (4) one (1) year options periods, and a six (6) month option to extend services. The six (6) month base period of performance shall include one (1) 30 day phase in period from 1 August 2024 to 31 August 2024, and five (5) months of contractor full performce from 1 September 2024 to 31 January 2025.

5. Quotes shall be emailed to Solicitation POC: Contract Specialist Jeremy Berlin, Jeremy.l.berlin.civ@army.mil. Quotes are due to the Government on or before the date/time listed on the solicitation in central time. It is the contractor’s responsibility to ensure their quote is received by the due date and time. As an Addendum to FAR 52.212-1, contractor shall submit all items in accordance with the Supplemental Information by the solicitation closing date and time. The contractor SHALL provide all required documents with submission of quotes.

Signed SF 1449 Completed information from the Supplemental Information section of the solicitation Completed Price Schedule Attachment Signed Amendments (if applicable)

If all required documents are not provided with the quote submission, your quote MAY NOT be considered for award.

6. If a quote is based on a teaming/partnering relationship or a joint venture, the contractor shall provide, with the quote, all required solicitation information for all parties including a copy of the teaming/partnering or joint venture agreement. The agreement shall include information, which identifies the responsibilities for each entity under this contract. The agreement shall demonstrate the relationship between firms and identify contractual relationships and authorities to bind each entity of the teaming/partnering or joint venture relationship.

7. This procurement is Set Aside as 100% Total Small Business NAICS Code 812320 with a size standard of $8.0 Million.

8. New Requirements: No prior contract information avalible.

9. Period for acceptance of quotes. The contractor agrees to hold the prices in its quote firm for 90 calendar days from the date specified for receipt of quotes.

10. Site visit: ***No Site Visit will be held for this solicitation

11. Written questions must be furnished to the Government no later 10:00 a.m. CT on 22 July 2024 in order to ensure a timely response is provided by the solicitation closing date. All questions are to be submitted in writing at the time indicated in the solicitation or they may not be addressed before solicitation closing date; therefore, contractors are advised to submit questions as soon as possible. Please provide your company name, telephone, point of contact, e-mail address, and solicitation number on all questions. The

Government will respond to questions via the issuance of an amendment which incorporates the question and the Government’s response.

12. SAM Unique Entity ID: ______________________________.

13. TAXPAYER ID #______________________________.

14. CAGE CODE __________________________________.

15. SYSTEM for AWARD MANAGEMENT (SAM) REGISTRATION: An Active SAM Registration is required of all Department of Defense contractors. SAM registration enables electronic funds transfer of contract payments. If your company is not already actively registered, please register in the SAM database at www.sam.gov. If your company is currently registered and close to expiring, begin/complete the process for SAM registration renewal.

a. A SAM Unique Entity ID is required for SAM registration. If your company does not have a DUNS #, obtain one by calling 800-333-0505.

b. Whether your company is a current or new registrant in the SAM database, your registration must indicate that you are a provider of NAICS 812320, or a NAICS of similar business size, under the Goods – Services section of the registration to be eligible to receive a contract for this solicitation.

c. If the prospective awardee for this request for quotes is not actively registered in the SAM database by close of solicitation, including NAICS 812320, or a NAICS of similar business size, under the Goods – Services section, depending on mission requirements, the government reserves the right to proceed to award to the next otherwise successful actively registered contractor.

d. Within the SAM Representations and Certifications, please ensure you company has selected that you wish to bid on, or currently hold Department of Defense (DoD) issued or DoD funded Contracts. The DFARS provisions in SAM must also be completed by solicitation closing date and time.

e. Prospective contractors who have not completed electronic annual representations and certifications at http://www.sam.gov/ in conjunction with required registration in the System for Award Management (SAM) database, shall complete and submit FAR 52.212-3 Alternative 1 Offeror Representations and Certifications - Commercial Items and DFARS Representations and Certifications in SAM to be eligible to receive an award for this solicitation.

16. Contract Administrator: TBD at time of award.

If you have questions pertaining to this contract after contract award (i.e. questions regarding delivery, invoice procedures, etc.), please request assistance from the Contract Administrator. Be sure to include the contract number in your request for assistance. Requesting contract administration assistance from any other individual could result in a delayed response.

17. Contracting Officer: TBD at time of award.

18. Contracting Officer’s Representative (COR): TBD at the time of Award.

19. The Government intends to evaluate quotes and award a contract without discussions. Therefore, the contractor’s initial offer should contain the contractor’s best terms from a price and technical standpoint.

However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all quotes if such action is in the public interest and waive informalities and minor irregularities in quotes received.

20. Service Contract Reporting (SCR): Contractors will report manpower data relating to the performance of service contracts into the system for Award Management (SAM) (https://sam.gov) consistent with existing service contract reporting requirement under the federal acquisition regulation subpart 4.17- Service Contracts Inventory. SAM will only enable reporting for entities with contract that meet the SCR threshold at FAR 4.1703. As part of its quote, the vendor must include the estimated total cost (if any) incurred to comply with the Service Contract Reporting requirement.

21. Post Award Conference: In the event the Contracting Officer decides to conduct a Post Award Conference in accordance with DFARS 242.5, the awardee will be notified and will be required to attend. The Contracting Officer’s notification will include specific details regarding the date, time, and location of the conference, any need for attendance by subcontractors, and information regarding the items to be discussed.

22. ABILITYONE DESIGNATED ITEMS: In accordance with 52.208-9, contractors are referred to the web site of the Committee for Purchase from People Who Are Blind or Severely Disabled, the independent federal agency that administers the AbilityOne (formerly Javits-Wagner-O'Day or JWOD) Program for the lists of designated products and services http://abilityone.gov/procurement_list/product_buy.html

23. In accordance with FAR 52.223-2, Affirmative Procurement of Bio-based Products under Services and Construction Contracts, contractors are required to submit annual bio-based reports to the reporting module in the System for Award Management (SAM) at https://www.sam.gov.

24. The “Equal Employment Opportunity Is The Law” notice (poster) referenced in FAR Clause 52.222-

26(b)(3), is located at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .

25. In accordance with FAR Clause 52.222-41(g), the contractor must notify each service employee working on this contract of the minimum wage and fringe benefits required to be paid pursuant to this contract, or shall post a copy of the wage determination and Department of Labor Form WH-1313 in a prominent place at the worksite. The applicable wage determination is incorporated into the contract. The WH-1313 poster is located at http://www.dol.gov/whd/regs/compliance/posters/sca.htm.

26. In accordance with FAR 52.222-42, In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor (29 CFR part 4), this clause identifies the classes of service employees expected to be employed under the contract states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C. 5341 or 5 332.

This Statement is for Information Only. It is not a Wage Determination.

Employee Class Monetary Wage -- Fringe Benefits Laborer WG-2; Step 2

27. Required insurance:

The contractor shall provide, within ten (10) calendar days after contract award. The Contractor shall provide the Certificate of Insurance (COI) via email to the Post Award Contracting Officer and Post Award Contract Specialist. The COI shall be updated and sent to the Post Award Team on an annual basis.

In accordance with FAR clause 52.228-5 entitled, “Insurance--Work on a Government Installation” the following minimum amounts of insurance are required.

Workmen’s Compensation As required by state laws

Employer’s Liability Insurance $100,000 per accident General Liability Insurance - Bodily Injury Liability $500,000 per occurrence Auto Liability Insurance $200,000 per person Bodily Injury $500,000 per occurrence Property Damage $20,000 per occurrence Contractor shall require the insurance company to specify contract number in the Description of Operation block of the Certificate of Insurance (COI) and the below statement.

"The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective- (1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the Insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer."

28. Legal compliance: The Contractor shall comply with all Federal, State, and Local Laws, codes and regulations applicable to his performance under this contract, and shall be solely responsible for all costs associated with said compliance.

29. Contract performance:

Purpose. IAW with FAR Subpart 42.1500 contractor past performance information (PPI) is relevant information for future source selection purposes regarding a contractor’s actions under previously awarded contracts. It includes, for example, the contractor's record of conforming to contract requirements and to standards of good workmanship; the contractor's record of forecasting and controlling costs; the contractor's adherence to contract schedules, including the administrative aspects of performance; the contractor's history of reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the contractor's business-like concern for the interest of the customer. Contractor past performance information is one of the tools that support Army efforts to acquire best value and is used to evaluate performance risk in source selection. The feedback provided by the government to the contractor in collecting PPI, and the knowledge that PPI will be used in future source selection decisions, should result in improved performance and a greater contractor focus on customer satisfaction.

Contractor Performance Assessment Reports System (CPARS): CPARS shall be prepared IAW AFARS Subpart 42 upon physical completion of the contract. If the period of performance will exceed 18 months, an “interim” assessment report shall be prepared at the completion of 12 months performance and annually thereafter until the contract is physically complete. An out-of-cycle or “addendum” report may be prepared if there is a need to record an extraordinary event prior to the next regularly scheduled evaluation or if it is necessary to report a meaningful occurrence during the period between physical completion of the contract and contract closeout. Additionally, addendum reports may be prepared to record contractor’s performance relative to contract closeout and other administrative requirements (e.g. final indirect cost proposals, technical data, etc.).

Completion Due Date. The government will complete the CPARS within 60 days after the end of the assessment rating period (if applicable).

Evaluators. The Contracting Officer and the Contracting Officer’s Representative will jointly complete the performance assessment.

Contracts Performance Elements. The contractor’s performance shall be assessed in accordance with elements and rating system set forth in AFARS Subpart 42.

Contractor Review. The Contracting Officer will furnish a copy of the CPARS to the contractor requesting that the contractor submit comments, rebutting statements, and/or additional information to the Contracting Officer within 30 calendar days of receipt. Failure to respond within the designated timeframe will be taken as agreement with the assessment.

Contract Concurrence. Where a contractor concurs with, or takes no exception to a CPARS, such report shall be considered final and releasable for use in source selection and other deliberative purposes.

Contractor Rebuttal. Where a contractor takes exception to a performance report, the Contracting Officer will review the contractor’s rebuttal or comments and make appropriate changes. If the Contracting Officer makes changes, the changed rating will be reflected in the narrative. The Contracting Officer will make all reasonable efforts to reconcile the report and the contractor’s comments. However, it is not necessary that they reach agreement on the report where such is clearly impracticable. The contractor’s rebuttal or comments shall be made part of the CPARS.

Resolving Disagreements between the Government and the Contractor. In the event disagreements between the parties regarding the CPARS occur, the Contracting Officer will review the rebuttal and make appropriate changes. If no agreement is reached, the CPARS is forwarded to the Reviewing Official (Director of Contracting) along with the Contracting Officer’s Findings and Recommendation and supporting documentation. The decision of the Reviewing Official is final. Copies of the CPARS and the contractor’s response and review comments, if any, shall be retained as part of the evaluation.

Release of Contractor Performance Evaluation Information. The evaluation will not be released to other than government personnel and the contractor whose performance is evaluated. The performance evaluation information will be input into the applicable module within Contractor Performance Assessment Reporting System (CPARS) database (or Government system in use at time of the evaluation).

Source Selection Information. Departments and agencies will electronically access the CPARS information to support future award decisions.

30. Alternate disputes resolution: In furtherance of Federal policy and the Administrative Dispute Resolution Act of 1990 (ADR Act), Public Law 101-552 and FAR Clause 52.233-1, Subparagraph (d) (2) (1) (B) (2), the Contracting Officer will try to resolve all post award acquisition issues in controversy by mutual agreement of both parties. Interested parties are encouraged to use alternative dispute resolution procedures to the maximum extent practicable, in accordance with the authority and requirements of the ADR Act.

PWS

Performance Work Statement (PWS)

Fort McCoy, WI

Laundry and Dry Cleaning

01 August 2024 – 31 July 2029

W911SA24Q3011

1. General.

1.1 Introduction.

Army Sustainment Command (ASC) provides contracted Laundry and Dry Cleaning (L&DC) services In Accordance With (IAW) Army Regulation (AR) 210-130 to launder and press fabrics, textiles, garments, linens, and specified Organizational Clothing and Individual Equipment (OCIE).

1.2 Background.

The Army Sustainment Command (ASC) has provided or made available, L&DC services to launder and press textiles, garments, linens, OCIE and fabrics on a direct funded basis. L&DC operations are primarily governed by AR 210-130, Laundry and Dry-Cleaning Operations. ASC provides manpower and contracts for L&DC at specific Installations, both Continental United States (CONUS) and Outside of Continental United States (OCONUS).

1.3 Mission.

The Army’s Installations L&DC Program provides the laundry and dry-cleaning of government owned items IAW environmental Occupational Safety and Health Administration (OSHA) and other applicable regulations and policies listed in paragraph 5 of this PWS. This process includes pick-up and return delivery service at customer designated locations. The laundry services include accountability, wash, dry, and package specified items IAW Attachment 6, List of Items to meet organizational health and sanitation requirements. Dry-Cleaning services include accountability and cleaning, packaging of items IAW Attachment 6, List of Items.

1.4 Objectives.

The Contractor shall schedule and manage operations to maximize responsiveness, efficiency, and economy to the Fort McCoy, WI community. The Contractor shall provide L&DC services for which includes labor, supervision, vehicle transportation for pickup and delivery, facilities, equipment, supplies and material necessary for the performance for bulk and piece rate Customer support at Fort McCoy, WI. This contract includes functions, tasks and responsibilities normally inherent to a Laundry and Dry-Cleaning Facility. The Contractor shall receive, account for, process and return articles tendered for laundry.

1.5 Contract Type – This contract is a Firm Fixed Price per piece/item with an Indefinite Delivery and Indefinite Quality (IDIQ).

2. Requirements.

2.1 Description of Services.

2.1.1 The Contractor shall operate and manage the Laundry Distribution and Collection Point(s) for the issue, receipt, requisition, exchange, warehousing, and turn-in of linens IAW AR 710-2, Supply Policy Below the National Level; AR 210-130, Laundry and Dry-Cleaning Operations; AR 710-4, Property Accountability; and other regulatory requirements.

2.1.2 The Contractor shall maintain a contractor developed accountability system for linens and other items submitted for L&DC services IAW AR 710-2, Supply Policy Below the National Level; AR 710-4, Property Accountability; and other regulatory requirements.

NOTE: All work and services provided by the Contractor shall be performed IAW the standards as contained or referenced herein.

2.1.3 The Contractor shall provide laundry service to Government authorized customers only IAW AR 710-4.

2.1.4 In the case of a holiday or emergency (e.g., inclement weather, post closure), the Contractor shall coordinate an alternate day for laundry service (pick up / delivery) during the same business week.

2.1.5. The Contractor personnel shall be clean in appearance and be appropriately dressed (IAW the contractor’s dress code) for the work to be performed while on duty. The contractor shall provide employees with appropriate dress code information that aligns with Army values for their required functional area. The Government will not provide for or reimburse the contractor for the cost of uniforms or appropriate dress.

2.1.6 The Contractor shall be compliant with Federal, State, Local and Department of Health regulations and CDC.

2.1.7 The Contractor shall use bio-base Laundry and Dry-Cleaning cleaning products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.

2.1.8 The Contractor shall accurately and timely submit deliverables IAW Attachment 2 - Deliverables Schedule and Formats.

2.1.9 All linens (sheets, pillows, pillowcases, mattress covers/pads, bedspreads, and blankets) shall be clean and serviceable and laundered IAW Manufacturer care label/instructions.

2.1.10 All finished linen shall be folded and bundled (ten (10) each sheet, ten (10) each pillowcase, five (5) each mattress covers/pads, five (5) each bedspreads, and five (5) each blankets). The contractor shall ensure linens are dry with no signs of wetness, damage to the cleaned items or deep creases.

2.1.11 All soiled linen items turned in for laundry shall be returned as clean, and serviceable items.

2.1.12 The contractor shall follow TG MED 314, Non-Vaccine Recommendations to Prevent Acute Infectious Respiratory Disease among U.S. Army Personnel Living in Close Quarters/TRADOC Regulation 350-6, Enlisted Initial Entry Training Policies and Administration.

2.1.13 All items that fail to meet quality standards shall be returned for re-laundering at no additional costs.

2.1.14 The Contractor shall clean specialty items (e.g., OCIE (sleep system) and Care of Supplies in Storage (COSIS)) for authorized customers IAW manufacturer care/label instructions, be serviceable, dry (with no signs of wetness) and free of dirt and soil.

2.1.15 OCIE items IAW Attachment 6, List of Items shall be cleaned and serviceable. All items shall be cleaned and dried with no signs of wetness IAW with manufacturer care label/instructions.

2.1.16 OCIE Items shall be folded and bundled by size and like-items to provide ease of count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit.

2.1.17 All laundered and dry-cleaned items (except linen) turned in for cleaning shall be completed within three (3) business days. All Military Funeral uniforms and clothing of deceased military personnel shall be completed as a same day service.

2.1.18 All dry cleaning of flags, bunting, ceremonial uniforms (Coats, trousers or shirts), and chaplains’ vestments, shall be cleaned, wrinkle free, and be free of dirt and soil IAW manufacturer/care label instructions.

2.1.19 Draperies accepted by the Contractor for processing shall be invoiced by the Contractor at the established rate per square foot. This price shall include appropriate processing, ironing, and delivery of the completed work to the Requiring Organization.

2.1.20 The Contractor at their expense shall repair (minor snags, holes, open seams, replacement of buttons, and repair or replacement of broken zippers) or replace items damaged during the laundering process. Any existing damages discovered at the time of turn in shall be so noted on the laundry or dry-cleaning ticket. The replacement linen shall be IAW Attachment 3 - Linen Specifications.

2.1.21 Thread, material, zippers and buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article.

2.1.22 Claims for lost or damaged items shall be documented and resolved within ten (10) business days following the date the claim is received by the Contractor.

2.1.23 All cleaned laundry and dry-cleaning items shall be transported separately from items to be cleaned and dry cleaned.

2.1.24 Vehicles shall be cleaned with germicidal cleaner after each working day.

2.1.25 The Contractor shall maintain accountability of Government-owned items.

2.1.26 Reserved.

2.1.27 Reserved.

2.2 General Information.

2.2.1 Non-Personal Services.

This is NOT a personal services contract, and the Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any action constitutes, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (KO) immediately.

2.2.2 Period of Performance (PoP).

The six (6) month base period (to include a one (1) month phase in period from 01 August 2024 to 31 August 2024 and five (5) months of full performance from 01 September 2024 to 31 January 2025) with four (4) 12-month Option year periods and an option to extend services for up to six months.

2.3 Place of Performance and Business Hours.

The Contractor shall pick-up/return items IAW customer appointments (Technical Exhibit - B Pick-Up & Delivery Schedule) during normal business hours of 0800-1500 Tuesday through Thursday except for Federal holiday or when Government facility is closed due to local or national emergencies.

2.4 Recognized Government Holidays.

The Federal Government observes the following holidays. Government personnel in CONUS locations (to include Alaska and Hawaii) will not be available.

New Year’s Day Martin Luther King President’s Day Memorial Day Juneteenth

Independence Day

Labor Day Columbus Day Veteran’s Day

Thanksgiving Day Christmas Day

2.4.1 When a federal holiday falls on a pick-up/delivery day the Contractor shall coordinate through the COR to the customer to reschedule their pickup/delivery within the same business week.

2.4.2 In the event that weather or other emergency conditions prevent performance of scheduled pickups or deliveries, the Contractor will work through the COR IOT provide a revised schedule as soon as practical. The contractor shall perform to the revised schedule, upon notification, to the same standard as the normal schedule.

2.5 Contract Administration and Management.

2.5.1 Post Award Conference/Performance Evaluation Meetings.

2.5.1.1 The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office IAW Federal Acquisition Regulation (FAR) 42.5, Post Award Orientation, or as agreed upon and stated in the contract award document. IAW AR 70-13 Chapter 4-4b (1), the Contracting Office will hold periodic status or progress meetings with the KO, COR, Logistics Readiness Center (LRC) management, and Contractor, and other requiring activities personnel as necessary (at least quarterly) to discuss problems, progress of contract and contractor performance. These meetings shall be at no additional cost to the government. If the Contractor does not concur with any portion of the minutes/MFR, recorded by the Government, the non-concurrence shall be provided in writing to the KO within three (3) workdays following receipt of the document.

2.5.1.2 The Contractor shall be responsible for total management during the performance of this contract. The administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.5.2 Roles, Responsibilities and Respective Authority.

2.5.2.1 Contracting Officer (KO). The KO is the only person authorized to make changes in any of the requirements under the contract, and notwithstanding any provisions contained elsewhere in the contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.5.2.2 Contracting Officer’s Representative (COR)/ Alternate Contracting Officer’s Representative (ACOR). The KO will appoint a COR/ACOR during the performance of this requirement. IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as Contracting Officer’s Representative(s) and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification, and Defense Federal Acquisition Regulation Supplement (DFARS) 201.602-2, Contracting Officer’s, Responsibilities. The COR will aid in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems.

The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.5.2.2.1 COR Authority. A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR. The COR has no authority to change cost, price estimates, or changes in delivery dates IAW FAR 1.602-1 (a).

2.5.2.2.2 COR Functions. The COR or designated ACOR shall monitor all technical aspects of the contract and assist in contract administration. The COR or designated ACOR is authorized to perform the following functions:

assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; interpret technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government- Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.5.2.3 The Contractor shall not in any way represent that it is a part of the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (U.S.A).

2.5.3 Contract Management.

2.5.3.1 The Contractor shall provide a Program Manager (PM) who shall be responsible for the overall management, performance and coordination of this contract. The PM shall act as the central point of contact with the Government.

The PM shall have signature authority for contract-related documents and make independent decisions concerning the performance of the contract to include personnel staffing, work beyond normal operating hours and contract negotiations. An Alternate shall be designated to act in the same capacity as the PM during his/her absence. The PM and Alternate, shall be designated in writing to the Contracting Officer. The Contractor shall submit an organization chart (to include contact info) for the PM and their Alternate and replacements, to the KO and COR, not later than ten (10) business days prior to the contract start date or ten (10) business days after the start date of any new employees.

2.5.3.2 The Contractor's PM and Alternate shall each possess three (3) years specialized experience in supervising, administering, and managing a L&DC operation.

2.5.3.3 The PM or Alternate shall be available during normal business hours 0800-1500, Monday through Friday, to address contractual matters and customer complaints and respond within 48 hours after being contacted/notified.

(Technical Exhibit - E Customer Complaint Record).

2.5.3.4 The contractor shall maintain a current and complete listing of employees entering the installation IAW Technical Exhibit – C - Employee Information.

2.5.3.5 The contractor shall ensure that the COR is included on all correspondence between the customer and the contractor.

2.5.3.6 The contractor shall provide to the COR an invoice (Technical Exhibit K – Monthly Invoice) NLT five (5) business days after the last day of each calendar month for comparison to the delivery records for the month. The COR will utilize Technical Exhibit L – Invoice Quantity Tracker to verify the correctness of the invoice. The COR will then provide email notification to the contractor of any monthly invoice discrepancies, if required, or a COR signed MFR providing the contractor with authorization to submit the invoice for payment.

2.5.4 Personnel Administration.

The Contractor shall provide administrative support to employees IAW state and federal employment policies (time keeping, leave processing, pay, emergency needs). The Contractor shall provide guidance to employees during designated Government non-workdays or other periods where Government offices are closed due to weather or security conditions.

2.5.5 Subcontract Management.

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement.

2.6 Contractor Personnel, Disciplines, Training and Specialties.

2.6.1 Contractor Personnel Requirements.

2.6.1.1 The Contractor shall provide personnel with required skills and experience to accomplish the work required under this PWS. Additionally, the Contractor shall exercise due diligence in its hiring practices to ensure employee probity. Moreover, the Contractor shall provide its employees with detailed instruction on Government policies and regulations in the areas of safety, security, and environmental compliance as they pertain to the operations specified in this PWS and subsequent modifications.

2.6.1.2 The Contractor shall ensure that all Contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned.

2.6.1.3 Reserved

2.6.1.4 While on a DoD Installation: Contractor personnel shall be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. At no time will Contractor employees, or representatives wear or display any clothing, garment or accessory that is offensive, racial, gang-related, otherwise derogatory, or contrary to the Army values. Government rules and policies, regulations, laws, directives and requirements which are in place or issued during the contract term relating to law, order, and security shall be applicable to all Contractor employees. Contractor personnel who violate such rules, policies, regulations, laws, directives or requirements may be denied access to the Installation, either temporarily or permanently. The Contractor shall provide employees with appropriate dress code information.

2.6.1.5 The Contractor shall not hire any person whose employment would result in a conflict of interest or employment that is prohibited by the latest Department of Defense Directive (DoDD) 5500.7-R entitled "Joint Ethics Regulation".

2.6.1.6 Employment of off-duty Military personnel or Government civilian personnel is permissible provided such employment does not contravene the policies set forth in DoD Joint Ethics Regulation 5500.7-R as determined by the local Staff Judge Advocate (SJA).

2.6.1.7 The Contractor shall ensure the Contractor PM and the Alternate PM possess basic proficiency in the English language (reading & writing).

2.6.1.8 Contractor employees having duties on a DoD Installation shall not loiter in any work or patron area. Upon completion of their assigned duties on the Installation, Contractor employees shall depart the facility.

2.6.2 Required Training

2.6.2.1 The Contractor shall develop a training program addressing both Government required training and Contractor-provided training to ensure Contractor personnel are trained and required skills are maintained to accomplish the requirements of this effort. Additionally, the Contractor will be advised by the COR of mandatory Government sponsored training and shall request, in writing, authorization for additional training to be approved by the KO. The Contractor shall maintain records of all accomplished training and update Technical Exhibit – C – Employee Information when required.

2.6.2.2 Antiterrorism Training, all Contractor employees, requiring access to Army Installations, Facilities or Controlled access areas shall complete Antiterrorism (AT) Level I Awareness Training within thirty (30) calendar days after contract award date or effective date of incorporation of the requirement into the contract, whichever applies and annually thereafter. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or COR within thirty (30) calendar days of completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I Awareness Training is available at the following site: https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf.

2.6.2.3 iWatch Training - The Contractor and all associated sub-Contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days of contract award and within five (5) days of new employees commencing performance and annually thereafter. Results shall be reported to the COR NLT 10 days after completion. Course takes approximately two (2) hours to complete. iWatch training is available at https://www.mepcom.army.mil/Home/Contractors/

2.6.2.4 Reserved

2.6.2.5 Reserved

2.6.2.6 Reserved