W911SA24Q3011 Attachment 01 Performance Requirements Summary (PRS).xlsx

20 KB Posted

Attached to
Fort McCoy Laundry and Dry Cleaning
Solicitation number
W911SA-24-Q-3011
Issued by

About this file

Written by GovTribe AI ·

This document is a Performance Requirements Summary (PRS) that is part of the solicitation for Laundry and Dry Cleaning Services at Fort McCoy, Wisconsin under Solicitation Number W911SA-24-Q-3011. The PRS outlines the key performance requirements for the contract, including providing laundry service to authorized customers, coordinating alternate service during holidays/emergencies, ensuring proper appearance and dress of contractor personnel, complying with regulations, using bio-based cleaning products, submitting deliverables accurately and timely, maintaining quality standards for linens and specialty items, and meeting timeliness requirements for completed work. The PRS also details the inspection methods, acceptable quality levels, and potential incentives/remedies for each requirement. The related federal contract opportunity is for a 1 August 2024 to 31 January 2025 base period with four option years and a six-month extension option. Quotes are due by the date and time listed in the solicitation, which will be issued on 18 July 2024 and can be accessed on www.sam.gov.

View the file

Other files

File Type Posted
W911SA24Q3011 Soliciation Amendment 1 - Questions.pdf PDF
W911SA24Q3011 Technical Exhibit K Monthly Invoice.xlsx XLSX spreadsheet
W911SA24Q3011 Attachment 06 List of Items.xlsx XLSX spreadsheet
W911SA24Q3011 Attachment 08 ATOPSEC.pdf PDF
W911SA24Q3011 Technical Exhibit J Laundry Ticket.docx DOCX document
W911SA24Q3011 Technical Exhibit B Pick-Up and Delivery Schedule.xlsx XLSX spreadsheet
W911SA24Q3011 Technical Exhibit L Monthly Quantity Tracker.xlsx XLSX spreadsheet
W911SA24Q3011 Attachment 07 Price Schedule - CUI.xlsx XLSX spreadsheet
W911SA24Q3011 Solicitation.pdf PDF
W911SA24Q3011 Attachment 03 Linen Specifications.docx DOCX document
W911SA24Q3011 Technical Exhibit E Customer Complaint Record.xlsx XLSX spreadsheet
W911SA24Q3011 Attachment 02 Deliverables Schedule.xlsx XLSX spreadsheet
W911SA24Q3011 Technical Exhibit C Employee Information.xlsx XLSX spreadsheet
W911SA24Q3011 Technical Exhibit F Rework Tracker.xlsx XLSX spreadsheet
W911SA24Q3011 Technical Exhibit G Damaged Item Tracker.xlsx XLSX spreadsheet
W911SA24Q3011 Technical Exhibit H Lost Item Tracker.xlsx XLSX spreadsheet
Show all 16

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file
Try for free Login

Text version

The file's text, extracted by GovTribe without its formatting.

PRS 2024

PRS #PWS Contract Paragraph ReferencePerformance threshold. (This is the maxium error rate. It could possibly be zero deviation from standard.)Inspection MethodIncentives / Remedy
12.1.3 The Contractor shall provide laundry service to Government authorized customers only IAW AR 710-4.2 valid discrepancies per inspection period.100% Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%DesksideCustomer FeedbackOn-Site
22.1.4 In the case of a holiday or emergency (e.g., inclement weather, post closure), the Contractor shall coordinate an alternate day for laundry service (pick up / delivery) during the same business week.1 valid discrepancy per inspection period.Random Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
32.1.5 The Contractor personnel shall be clean in appearance and be appropriately dressed (IAW the contractor’s dress code) for the work to be performed while on duty. The contractor shall provide employees with appropriate dress code information that aligns with Army values for their required functional area. The Government will not provide for or reimburse the contractor for the cost of uniforms or appropriate dress.4 valid discrepancy per inspection period.Customer Feedback1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
42.1.6 The Contractor shall be compliant with Federal, State, Local and Department of Health regulations and CDC.1 valid discrepancies per inspection period.Random Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
52.1.7 The Contractor shall use bio-base Laundry and Dry-Cleaning cleaning products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.2 valid discrepancies per inspection period.Random Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
62.1.8 The Contractor shall accurately and timely submit deliverables IAW Attachment 2 - Deliverables Schedule.0 valid discrepancies per inspection period.100% Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
72.1.9 All linens (sheets, pillows, pillowcases, mattress covers/pads, bedspreads, and blankets) shall be clean and serviceable and laundered IAW Manufacturer care label/instructions.
2 valid discrepancies per inspection period.Customer Feedback1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
82.1.10 All finished linen shall be folded and bundled (ten (10) each sheet, ten (10) each pillowcases, five (5) each mattress covers/pads, five (5) each bedspreads, and five (5) each blankets). The contractor shall ensure linens are dry with no signs of wetness, damage to the cleaned items or deep creases.2 valid discrepancies per inspection period.Customer Feedback1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
92.1.11 All soiled linen items turned in for laundry shall be returned clean, and serviceable at the time of turn-in.2 valid discrepancies per inspection period.Customer Feedback1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
102.1.12 The contractor shall follow TG MED 314, Non-Vaccine Recommendations to Prevent Acute Infectious Respiratory Disease among U.S. Army Personnel Living in Close Quarters/TRADOC Regulation 350-6, Enlisted Initial Entry Training Policies and Administration.0 valid discrepancies per inspection period.Customer Feedback1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
112.1.13 All items that fail to meet quality standards shall be returned for re-laundering at no additional costs.0 valid discrepancies per inspection period.100% Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
122.1.14 The Contractor shall clean specialty items (e.g., OCIE (sleep system) and Care of Supplies in Storage (COSIS)) for authorized customers IAW manufacturer care/label instructions, be serviceable, dry (with no signs of wetness) and free of dirt and soil.
0 valid discrepancies per inspection period.Customer Feedback1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
132.1.15 OCIE items IAW Attachment 6, List of Items shall be cleaned and serviceable. All items shall be cleaned and dried with no signs of wetness IAW with manufacturer care label/instructions.0 valid discrepancies per inspection period.Customer Feedback1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
142.1.16 OCIE Items shall be folded and bundled by size and like-items to provide ease of count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit.2 valid discrepancies per inspection period.Customer Feedback1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
152.1.17 All laundered and dry-cleaned items (except linen) turned in for cleaning shall be completed within three (3) business days.1 valid discrepancy per inspection period.Random Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
162.1.18 All dry cleaning of flags, bunting, ceremonial uniforms (Coats, trousers or shirts), and chaplains’ vestments, shall be cleaned, wrinkle free, and be free of dirt and soil IAW manufacturer/care label instructions.0 valid discrepancies per inspection period.Customer Feedback1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
172.1.19 Draperies accepted by the Contractor for processing shall be invoiced by the Contractor at the established rate per square foot. This price shall include appropriate processing, ironing, and delivery of the completed work to the Requiring Organization.1 valid discrepancy per inspection period.Random Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
182.1.20 The Contractor at their expense shall repair (minor snags, holes, open seams, replacement of buttons, and repair or replacement of broken zippers) or replace items damaged during the laundering process. Any existing damages discovered at the time of turn in shall be so noted on the laundry or dry-cleaning ticket. The replacement linen shall be IAW Attachment 3 - Linen Specifications.0 valid discrepancies per inspection period.100% Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
192.1.21 Thread, material, zippers and buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article.2 valid discrepancies per inspection period.Random Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
202.1.22 Claims for lost or damaged items shall be documented and resolved within ten (10) business days following the date the claim is received by the Contractor.2 valid discrepancies per inspection period.Random Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
212.1.23 All cleaned laundry and dry-cleaning items shall be transported separately from items to be cleaned and dry cleaned.0 valid discrepancies per inspection period.Customer Feedback1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
222.1.24 Vehicles shall be cleaned with germicidal cleaner after each working day.0 valid discrepancies per inspection period.Random Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%
232.1.25 The Contractor shall maintain accountability of Government-owned items.0 valid discrepancies per inspection period.100% Inspection1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10%

File details come from the government source that posted it. Updated .