W911SA-23-Q-3032 Attachment 4 - Performance Requirements Summary (PRS).docx
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- Solicitation number
- W911SA-23-Q-3032
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This document contains a Performance Requirements Summary (PRS) for a contract to provide airfield services support at Fort McCoy, Wisconsin. The contractor will be required to manage and operate all functions of the Fort McCoy Army Airfield including base operations, airfield/aircraft services, and petroleum, oil and lubrication. Specific requirements include providing pilots with flight planning assistance, transmitting flight plans, maintaining publications, coordinating notices to airmen, marshalling aircraft, conducting airfield inspections, participating in wildlife hazard programs, and testing and handling fuel in accordance with applicable regulations. Performance will be evaluated using a PRS inspection checklist on metrics such as compliance with procedures, response times, and customer complaints. Failure to meet performance thresholds can result in payment reductions or noncompliance assessments.
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ATTACHMENT 07: EXHIBIT 1A PRS PART 1 DESCRIPTION
PERFORMANCE REQUIREMENTS SUMMARY (PRS)
1. GENERAL. The Performance Requirements Summaries (PRS) in this section will be used to measure performance of PWS requirements for the purposes of determining the continuation of service under this contract. The rights of the Government and remedies described in this section are in addition to all other rights and remedies set forth. The Government reserves its right under the "Inspection of Services" and "Termination for Default" clauses of this contract. The Government has the right to inspect all services called for within the PWS, to the extent practicable at all times and places during the term of the contract. The Contractor shall not be relieved of full performance of the services hereunder and the contract may be terminated for default based upon inadequate performance of services even if a reduction was previously taken for inadequate performance.
2. PRS INSPECTION CHECKLIST. The COR will ensure surveillance is conducted using a PRS Inspection Checklist to inspect the compliance of PWS requirements on a monthly basis for acceptance of service invoices in WAWF iRAPT. The PRS Inspection Checklist is primarily derived from high and moderate risk assessed PWS requirements but can include any PWS requirement within which the requiring activity deems necessary to ensure acceptable contractor performance over this contract. PWS requirements not included in the PRS Inspection Checklist remain subject to separate quality assurance evaluations under the "Inspection of Services" clause of this contract. The absence from the PRS Inspection Checklist of any contract requirement, however, shall not detract from its enforceability or limit the rights or remedies of the government under any provision of this contract.
2.1. PRS INSPECTION CHECKLIST NONCONFORNANCE. All negative findings on the PRS Inspection Checklist will be addressed using the government quality assurance process as referenced in section 1 of the PWS:
· Level I (Minor) Nonconformance. Issued when a negative result are identified on the PRS Inspection. Rework of nonconformance will be required, when possible.
· Level II (Major) Nonconformance. Issued for:
· Cumulative PRS Inspection Checklist percentage results below the Performance Threshold
· Any safety or environmental issues found
· Negative results identified on PRS Inspection checklist and rework is not possible
· Reoccurrence of a negative result on the PRS Inspection checklist and a Level I NCR had previously been issued.
· Level III (Critical) Nonconformance. Issued when reoccurring negative results are identified on the PRS Inspection Checklist and a Level II NCR had previously been issued.
3. PRS TABLE.
3.1. PERFORMANCE OBJECTIVE. The Performance Objective column lists each section of the PWS which may be assessed within the PRS Inspection Checklist.
3.2. PERFORMANCE STANDARD. The Performance Standard column states the required standard that will be used to measure performance for each section of the PWS.
3.3. PERFORMANCE THRESHOLD. The Performance Threshold column states the acceptable monthly cumulative compliance rate percentage resulting from COR surveillance as indicated in the PRS Inspection Checklist. Falling below the Performance Threshold percentage indicates to the government that the contractor’s quality control over the PWS requirements is failing.
3.4. PERFORMANCE NONCOMPLIANCE. The performance noncompliance column states the consequence of the contractor failing to meet the compliance rates indicated in the Performance Threshold column, and the consequence of any negative results identified within PRS Inspection checklist. The PRS Inspection Checklist surveillance results will be recorded monthly and can be used in CPARS evaluations. The government will require rework for negative results, when possible. If rework cannot be completed to remedy negative findings, or if reworked results are still not completed to the PWS standard, an equitable price reduction to reflect the value of serves performed and/or adequate consideration to make the government whole can be assessed by the Contracting Officer and the determined monetary value will deducted from the monthly invoice.
3.5. METHOD OF SURVEILLANCE. The Method of Surveillance column lists the method(s) the government will use to inspect the Contractor ‘s performance. One or all the methods listed may be used to perform inspections throughout any given month of active performance under this contract.
3. PRS TABLE
Technical Exhibit 2 Airfield Base Operations
| PRS # |
| Performance Objective |
| Performance Standard |
| AQL |
| Method of Surveillance |
| Consequence |
| 01 |
| 5.1. Manage and operate the Fort McCoy Army Airfield (FMAAF) functions of Base Operations IAW Fort McCoy AOM. |
| Service Provided in accordance with PWS, Airfield SOPs, Airfield Procedures Guide, Army Regulations, and Training Circulars (TC). |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint 1% reduction in payment (RIP) per task order within NCR contract year
| 02 |
| 5.1.1. Contractor is responsible for providing pilots with information and assistance necessary for planning and conducting a safe flight. |
| Service Provided in accordance with PWS, Airfield SOPs, Airfield Procedures Guide, Army Regulations, and Training Circulars (TC). |
| No deviation |
| · Random Inspections |
· Customer Complaint Reported in Contractor’s CPARS Performance Record
| 03 |
| 5.1.3., 5.1.7. The Contractor shall review notice to airmen (NOTAM) information with aviators that effect the proposed route of flight. |
| Contractor shall draft, transmit, disseminate, and maintain NOTAM with respect to operation of FMAAF. Process and coordinate, 100% |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 04 |
| 5.1.4. The contractor shall transmit IFR and VFR flight plans. |
| Contractor shall use AIS IAW AR 95-11. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 05 |
| 5.1.6. The Contractor shall post and maintain flight publications used for flight planning purposes to ensure that such publications are current. |
| The Contractor shall maintain an adequate supply of flight plans, manifests, standard instrument, departure forms, flight planning cards, and maintain a daily journal of the operations section activities. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 06 |
| 5.1.8. The Contractor shall provide airfield flight advisory and special hazard identification service to aircrews when the tower is closed. |
| IAW AR 95-1, AR 95-2, and local procedures. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 07 |
| 5.1.9.1. The Contractor shall disseminate local weather conditions, severe weather warning, preferred runway, and local traffic advisories to arriving, departing, or transitioning through FMAAF |
| IAW AR 95-2 and local procedures. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 08 |
| 5.1.10. The Contractor shall initiate the crash rescue alert net when an airfield emergency or crash information is received either by visual, radio, or telephonic means. |
| Service Provided in accordance with PWS, Airfield SOPs, Airfield Procedures Guide, Army Regulations, and Training Circulars (TC). |
| No Deviation |
| · Random Inspections |
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 09 |
| 5.1.15. The Contractor shall monitor access to FMAAF to ensure only authorized personnel are allowed to enter by opening and close electronic gates when authorized identification is presented. |
| The Contractor shall inform the Airfield Management, and appropriate agencies of security breaches, equipment malfunctions or maintenance requirements. |
| No Valid Complaints |
| · Random Inspections |
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 10 |
| 5.1.20. The Contractor shall perform airfield checks and inspections to ensure compliance with the Fort McCoy AOM, AR 95-2, IMCOM Supplement to 95-2, and applicable DoD and federal guidance. |
| Checks and inspections shall include driving the runway, taxiways, and ramps to check for pavement distresses, marking deficiencies, lighting outages, braking action, bird/wildlife activities, and obstructions. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 11 |
| 5.1.22.2. The Contractor shall maintain Base Operations Training programs/Master Training Records. |
| The Contractor shall conduct or receive on the job training (OJT) in direct support of BASOPS or aircraft services operations. |
Zero -No Valid Complaints.
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead reviewing training packets Reported in Contractor’s CPARS Performance Record
| 12 |
| 5.1.23. The Contractor shall participate in the airfield Bird/Wildlife Aircraft Strike Hazard (BASH) program. |
| Report verified hazards to appropriate authorities and assist with mitigation efforts when required. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead review of Operation logs Reported in Contractor’s CPARS Performance Record
| 13 |
| 5.1.24. The Contractor shall assist with aircraft service in the marshalling of aircraft using prescribed hand and arm signals IAW TC 3-21.60 |
| Service Provided in accordance with PWS, Airfield SOPs, Airfield Procedures Guide, Army Regulations, and Training Circulars (TC). |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 14 |
| 5.1.26. The Contractor will execute the FPCON, HPCON, and Anti-Terrorism measures |
| As required by the Fort McCoy AOM, and all applicable laws, regulations, codes, and directives for the protection and operation of the Sparta-Fort McCoy Airport. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
Technical Exhibit 2 Airfield/Aircraft Services
| PRS # |
| Performance Objective |
| Performance Standard |
| AQL |
| Method of Surveillance |
| Consequence |
| 01 |
| 5.2. Specific work requirements (Airfield/Aircraft Services). The Contractor shall manage and operate the FMAAF functions of airfield/aircraft services. |
| The Contractor shall provide all labor, and equipment, except that specified as Government Furnished, to perform airfield/aircraft services at Fort McCoy, WI. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight 1% reduction in payment (RIP) per task order within NCR contract year
| 02 |
| 5.2.1. The Contractor shall direct aircraft into and out of parking areas utilizing proper hand and arm signals. |
| IAW TC 3-21.60, North American Treaty Organization (NATO), Standardization Agreement (STANAG) 3117, and local procedures. |
| No more than 1valid customer complaint per event. |
| · Random Inspections |
· Customer Complaint Reported in Contractor’s CPARS Performance Record
| 03 |
| 5.2.2. The Contractor shall furnish ground handling services and assistance to include aircraft fueling, fire guard, parking guides and assistance, mooring repositioning, and similar preflight and post-flight ground handling. |
| Service Provided in accordance with PWS, Airfield SOPs, Airfield Procedures Guide, Army Regulations, and Training Circulars (TC). |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 04 |
| 5.2.12. The Contractor shall receive notification of impending arrival of transient aircraft. |
| The Contractor shall develop parking plans for aircraft based on flow and positions aircraft appropriately based on load. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 05 |
| 5.2.16. The Contractor shall receive, store, and inspect all petroleum products delivered to the storage area. |
| The Contractor shall manage and operate the Fort McCoy Army Airfield (FMAAF) functions of Petroleum, Oil and Lubrication (POL) IAW applicable Army regulations, policies, procedures, applicable laws, regulations, codes, and directives. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 06 |
| 5.3.8. The Contractor shall determine when necessary to receive fuel by gauging the tank to calculate amount of fuel required, and place order with the Government. |
| Prior to accepting the fuel, the Contractor shall ensure fuel meets DoD standards (clarity and specific gravity) prior to pumping into the fuel pits. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
| 07 |
| 5.3.9. The Contractor shall test fuel according to DoD standards, example: daily (Aqua Glow), monthly, and semiannual testing. Contractor shall segregate water from the filter separator of the pump station daily. |
| The Contractor shall perform required fuel handling and testing IAW Army Regulation (AR) 710-2, Logistics Readiness Center (LRC) Standard Operating Procedure (SOP), and ATP 4-43 requirements. |
| Zero -No Valid Complaints. |
100% accountable
· Random Inspections
· Periodic and Customer Complaint
· Airfield Operations Team Lead oversight Reported in Contractor’s CPARS Performance Record
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