Attachment 1 PRS Laundry and Dry-Cleaning.pdf
PDF 89 KB Posted
- Attached to
- Fort Leonard Wood Laundry & Dry Cleaning (IDIQ)
- Solicitation number
- W911S7-24-B-0003
About this file
This document is a Performance Requirements Summary (PRS) that outlines the performance standards, thresholds, surveillance methods, and incentives/disincentives for a laundry and dry-cleaning services contract. The key details include:
The contractor must provide laundry services only to authorized government customers, coordinate service during holidays/emergencies, ensure employees are appropriately dressed, comply with all relevant regulations, use bio-based cleaning products, accurately and timely submit deliverables, provide clean and serviceable linens, fold and bundle linens properly, exchange dirty linens for clean ones, comply with cleaning cycle requirements, re-launder items that fail quality standards at no additional cost, clean specialty items per manufacturer instructions, clean and dry OCIE items per attachment, fold and bundle OCIE items by size, complete laundry/dry-cleaning within 3 business days, and properly clean and transport items. The contractor is also responsible for repairing or replacing any damaged items. The performance thresholds, surveillance methods, and potential incentives/disincentives are specified for each requirement.
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Text version
PRS
PWS Contract Paragraph Reference Performance
Standard
Performance threshold. (This is the maxium error rate. It could possibly be zero deviation from standard.)
Method of Surveillance
Incentives / Disincentivies
2.1.3 The Contractor shall provide
laundry service to Government authorized customers only IAW AR 710- 4.
The contractor shall not service customers that do not have a validated DA Form 1687 submitted to the
COR.
2 validated discrepancies per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.4 In the case of a holiday or
emergency (e.g., inclement weather, post closure), the Contractor shall coordinate an alternate day for laundry service (pick up / delivery) during the same business week.
The contractor failed to coordinate adjusted schedule.
1 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.5 The Contractor personnel shall be
clean in appearance and be appropriately dressed (IAW the contractor’s dress code) for the work to be performed while on duty. The contractor shall provide employees with appropriate dress code information that aligns with Army values for their required functional area. The Government will not provide for or reimburse the contractor for the cost of uniforms or appropriate dress.
The contractor failed to dress IAW the contractors dress code.
4 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.6 The Contractor shall be compliant
with Federal, State, Local and Department of Health regulations and
CDC.
The contractor failed to follow Federal, State, Local, Department of Health and CDC regulations.
1 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.7 The Contractor shall use bio-base
Laundry and Dry-Cleaning cleaning products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.
The Contractor shall use bio-base Laundry and Dry-Cleaning cleaning products.
2 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.8 The Contractor shall accurately and
timely submit deliverables IAW Attachment 2 - Deliverables Schedule.
The Contractor shall accurately and timely submit deliverables. 0 validate discrepancy per monthly inspection period.
Periodic Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.9 All linens (sheets, pillows, pillowcases, mattress covers/pads, bedspreads, and blankets) shall be clean and serviceable and laundered IAW Manufacturer care label/instructions.
All linens shall be clean and serviceable and laundered IAW Manufacturer care label/instructions.
10 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.10 All finished linen shall be folded
and bundled (ten (10) each sheet, ten
(10) each pillowcases, five (5) each mattress covers/pads, five (5) each bedspreads, and five (5) each blankets).
All linens shall be flatwork ironed, dried, and folded.
The contractor shall ensure all linen is dry, ironed, folded and bundled IAW PWS requirements.
5 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.11 All soiled linen items turned in for
laundry shall be exchanged for clean, and serviceable like items at the time of turn-in.
One for one (Dirty for clean) exchange conducted at appointment.
2 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.12 The contractor shall follow TG
MED 314, Non-Vaccine Recommendations to Prevent Acute Infectious Respiratory Disease among U.S. Army Personnel Living in Close Quarters/TRADOC Regulation 350-6, Enlisted Initial Entry Training Policies and Administration.
The contractor shall comply with established cleaning cycles.
0 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.13 All items that fail to meet quality
standards shall be returned for re-laundering at no additional costs.
The contractor shall not charge the government for items that failed the quality standards and are required to be recleaned.
0 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.14 The Contractor shall clean
specialty items (e.g., OCIE (sleep system) and Care of Supplies in Storage (COSIS)) for authorized customers IAW manufacturer care/label instructions, be serviceable, dry (with no signs of wetness) and free of dirt and soil.
The contractor failed to clean and dry items IAW the manufacture care instructions.
10 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.15 OCIE items IAW Attachment 6, List of Items shall be cleaned and serviceable. All items shall be cleaned and dried with no signs of wetness IAW with manufacturer care label/instructions.
The contractor shall not clean any items outside of Attachment
6. All OCIE Items shall be clean and dry.
2 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.16 OCIE Items shall be folded and
bundled by size and like-items to provide ease of count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit. Sleep systems will be treated as bulk items.
The contractor shall ensure OCIE in like size and items are bundled, sleeping systems will be treated as bulk items. All items returned shall be maintained in sanitary conditions.
2 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.17 All laundered and dry-cleaned
items (except linen) turned in for cleaning shall be completed within three (3) business days. All Military Funeral uniforms and clothing of deceased military personnel shall be completed as a same day service.
Comply with specified standards.
1 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
2.1.18 All dry cleaning of flags, bunting, ceremonial uniforms (Coats, trousers or shirts), and chaplains’ vestments, shall be cleaned, wrinkle free, and be free of dirt and soil IAW manufacturer/care label instructions.
The contractor shall ensure items are cleaned, dry, and wrinkle free IAW PWS standards.
5 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.19 Draperies accepted by the
Contractor for processing shall be invoiced by the Contractor at the established rate per square foot. This price shall include appropriate processing, ironing, and delivery of the completed work to the Requiring Organization.
Comply with specified standards.
1 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.20 The Contractor at their expense
shall repair (minor snags, holes, open seams, replacement of buttons, and repair or replacement of broken zippers) or replace items damaged during the laundering process. Any existing damages discovered at the time of turn in shall be so noted on the laundry or dry-cleaning ticket. The replacement linen shall be IAW Attachment 3 - Linen Specifications.
The contractor shall repair or replace any damaged item(s) caused under their oversight. 2 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.21 Thread, material, zippers and
buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article.
Comply with specified standards.
2 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.22 Claims for lost or damaged items
shall be documented and resolved within ten (10) business days following the date the claim is received by the Contractor.
Comply with specified standards.
2 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.23 All cleaned laundry and dry-
cleaning items shall be transported separately from items to be cleaned and dry cleaned.
Comply with specified standards.
0 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.24 Vehicles shall be cleaned with
germicidal cleaner after each working day.
Comply with specified standards.
0 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
5) Show Cause Notice
6) Termination
2.1.25 The Contractor shall maintain
accountability of Government-owned items.
The contractor shall ensure all Government items in their possession is accounted for and maintained at all times.
0 validate discrepancy per monthly inspection period.
Random Inspection
1) Corrective Action Report
(CAR)
2) PMR Feedback
3) Cure Notice
4) CPARS Rating
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