Attachment 1 PRS Laundry and Dry-Cleaning.pdf

PRS

PWS Contract Paragraph Reference

Performance threshold. (This is the maxium error rate. It could possibly be zero deviation from standard.)

Inspection Method

Incentives / Remedy

2.1.3 The Contractor shall provide

laundry service to Government authorized customers only IAW AR 710- 4.

2 valid discrepancies per inspection period.

100% Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.4 In the case of a holiday or

emergency (e.g., inclement weather, post closure), the Contractor shall coordinate an alternate day for laundry service (pick up / delivery) during the same business week.

1 valid discrepancy per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.5 The Contractor personnel shall be

clean in appearance and be appropriately dressed (IAW the contractor’s dress code) for the work to be performed while on duty. The contractor shall provide employees with appropriate dress code information that aligns with Army values for their required functional area. The Government will not provide for or reimburse the contractor for the cost of uniforms or appropriate dress.

4 valid discrepancy per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.6 The Contractor shall be compliant

with Federal, State, Local and Department of Health regulations and

CDC.

1 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.7 The Contractor shall use bio-base

Laundry and Dry-Cleaning cleaning products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.

2 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.8 The Contractor shall accurately and

timely submit deliverables IAW Attachment 2 - Deliverables Schedule. 0 valid discrepancies per inspection period.

Periodic

Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.9 All linens (sheets, pillows, pillowcases, mattress covers/pads, bedspreads, and blankets) shall be clean and serviceable and laundered IAW Manufacturer care label/instructions.

10 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.10 All finished linen shall be folded

and bundled (ten (10) each sheet, ten

(10) each pillowcases, five (5) each mattress covers/pads, five (5) each bedspreads, and five (5) each blankets).

The contractor shall ensure linens are dry with no signs of wetness, damage to the cleaned items or deep creases.

5 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.11 All soiled linen items turned in for

laundry shall be exchanged for clean, and serviceable like items at the time of turn-in.

2 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.12 The contractor shall follow TG

MED 314, Non-Vaccine Recommendations to Prevent Acute Infectious Respiratory Disease among U.S. Army Personnel Living in Close Quarters/TRADOC Regulation 350-6, Enlisted Initial Entry Training Policies and Administration.

0 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.13 All items that fail to meet quality

standards shall be returned for re-laundering at no additional costs. 0 valid discrepancies per inspection period.

100% Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.14 The Contractor shall clean

specialty items (e.g., OCIE (sleep system) and Care of Supplies in Storage (COSIS)) for authorized customers IAW manufacturer care/label instructions, be serviceable, dry (with no signs of wetness) and free of dirt and soil.

10 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.15 OCIE items IAW Attachment 6, List of Items shall be cleaned and serviceable. All items shall be cleaned and dried with no signs of wetness IAW with manufacturer care label/instructions.

2 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.16 OCIE Items shall be folded and

bundled by size and like-items to provide ease of count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit.

2 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.17 All laundered and dry-cleaned

items (except linen) turned in for cleaning shall be completed within three (3) business days. All Military Funeral uniforms and clothing of deceased military personnel shall be completed as a same day service.

1 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every

2.1.18 All dry cleaning of flags, bunting, ceremonial uniforms (Coats, trousers or shirts), and chaplains’ vestments, shall be cleaned, wrinkle free, and be free of dirt and soil IAW manufacturer/care label instructions.

5 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.19 Draperies accepted by the

Contractor for processing shall be invoiced by the Contractor at the established rate per square foot. This price shall include appropriate processing, ironing, and delivery of the completed work to the Requiring Organization.

1 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.20 The Contractor at their expense

shall repair (minor snags, holes, open seams, replacement of buttons, and repair or replacement of broken zippers) or replace items damaged during the laundering process. Any existing damages discovered at the time of turn in shall be so noted on the laundry or dry-cleaning ticket. The replacement linen shall be IAW Attachment 3 - Linen Specifications.

2 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.21 Thread, material, zippers and

buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article.

2 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.22 Claims for lost or damaged items

shall be documented and resolved within ten (10) business days following the date the claim is received by the Contractor.

2 valid discrepancies per inspection period.

Random Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.23 All cleaned laundry and dry-

cleaning items shall be transported separately from items to be cleaned and dry cleaned.

0 valid discrepancies per inspection period.

100% Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.24 Vehicles shall be cleaned with

germicidal cleaner after each working day. 0 valid discrepancies per inspection period.

Random

Inspection

1) Corrective Action Report

(CAR)

2) Possible equitable adjustment for every fraction above AQL, NTE 10%

2.1.25 The Contractor shall maintain

accountability of Government-owned items. 0 valid discrepancies per inspection period.

100% Inspection

1) Correctiv+A1:E24e Action Report (CAR)

2) Possible equitable adjustment for every