W911S025RDL1W U00001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

the purpose of this admendment is provide answ er to questions and address cahnges made to the PWS and attachments.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 97

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 12-Jun-2025

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W911S025RDL1W

X 9B. DATED (SEE ITEM 11)

20-May-2025

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

12-Jun-2025

CODE

MICC - FORT EUSTIS

705 WASHINGTON BLVD

FORT EUSTIS VA 23604

W911S0 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W911S025RDL1W

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time has changed from 23-Jun-2025 10:00 AM to 27-Jun-2025 10:00 AM.

SECTION B - SUPPLIES OR SERVICES AND PRICES

Global Changes

CLIN 0001 -- CLIN 0006

The cost constraint NTE has been added.

CLIN 0001

The pricing detail quantity 1.00 has been added.

The unit of issue Job has been added.

CLIN 0002

CLIN 0003

CLIN 0004

The unit of issue Lot has been added.

CLIN 0005

The unit of issue Lot has been added.

CLIN 0006

The unit of issue Each has been added.

The following have been modified:

SUPPLIES OR SERVICES AND PRICE

AWARD INFORMATION

The Government will solicit three (3) Time and Material (T&M) Single Award Indefinite Delivery / Indefinite Quantity (IDIQ) contracts with the ability to issue Task Orders (TO) with Firm Fixed Price (FFP), Labor Hours (LH), and Cost Reimbursable Contract Line Item Numbers (CLINs) for travel and other direct costs (ODCs) only, in accordance with (IAW) Federal Acquisition Regulation (FAR) 16.504, Indefinite-quantity contracts. ( Language Group 2 is a 100% small business set aside). Vendors are responsible for unambiguously indicating to which language Group their proposals are directed. Please note: Cost Reimbursable clauses and provisions provided in this request for proposals (RFP) pertain only to the cost reimbursable CLINs as described in this paragraph.

B.1.1. Individual TOs issued under the basic contract will be on a T&M basis. The acquisition of services will be done on a T&M basis whereby the contractor is performing services that meet requirements defined in the PWS that can be objectively measured.

B.1.2. The Government is obligated to purchase, from the contractor, a minimum amount of $1,000.00 in services under this contract over the contract ordering period.

This is the minimum guarantee for the contract. Please note this minimum guarantee applies to the contract; refer to FAR clause 52.216-19 for the minimum amount required for an order.

B.1.3. The maximum ordering amount of this requirement, to include all four Single Award IDIQs is $122.9M. This is the maximum value limitation of all orders placed over the life of the Foreign Language Training and Training Support Services for the Defense Language Institute Foreign Language Center, Washington Office (DLI-W).

B.1.4. The final proposed labor category rates for each Single Award IDIQ will become the maximum rates allowable (ceiling rate) for each labor category under the resultant contract when pricing TOs and TO modifications. The proposed fully burdened labor (ceiling) rates may not be adjusted except as provided by FAR 52.222-43 Fair, Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts). Therefore, Offerors are cautioned to include escalation where warranted.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Defense Language Institute Foreign Language Center (DLIFLC) – Washington Office (DLI-W)

Department of the Army

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1. Description Of Services/Introduction: This is a non-personal service(s) contract to provide foreign language training support for Defense Language Institute Foreign Language Center (DLIFLC) through DLI-W.

1.2. Background: The DLIFLC mission is unique. DLIFLC has been responsible for ensuring that our Nation’s effort to understand the languages and cultures of our friends and foes alike are met. In the era of Great Powers Competition, foreign language and culture skills have become more critical than ever. In an increasingly globalized and interconnected world, maintaining our Nation's security interests requires a military force that can successfully communicate and interact with a wide range of cultures in their native language. U.S. forces continue to play important roles advising, training, and supporting partners and allied forces in support of the national security goals and imperatives of the United States.

Training requirements are driven by world events and United States Government (USG) political-military priorities. It should be anticipated that languages indicated on the strategic Language list shall see a higher volume of students than those languages that are not part of the list, and that languages with large numbers of native speakers shall see higher training demand than those with fewer native speakers.

This contract calls for the use of established, professional foreign language schools (with an established educational facility) to perform the duties defined herein.

1.3 Scope: The Contractor shall provide non-personal service(s). Under the Contract Foreign Language Training Program (CFLTP), the Contractor provides all labor, material, and services, except as specified to be furnished by the Government, necessary to perform the types of tasks specified herein. The Contractor shall provide foreign language instruction, and support services. Typical resident student load in the national capital region (NCR) is 200-400 resident students at any given time and 400- 500 in a year. The contractor shall also be prepared to support non- resident instruction via Mobile Training Teams (MTT) at USG facilities or other locations outside the NCR including overseas locations. The student body is predominantly composed of non comissiond officer (NCO) and commissioned officer ranks. Courses range from familiarization courses of ten (10) weeks to basic courses of 26-64 weeks. As part of this requirement, approximately 275–300 task orders shall be awarded annually for all languages.

1.3.1. Resident Instruction: The Contractor shall provide language instructors and other language subject matter experts (SME) specialist, program manager, language training supervisors, documentation of student accountability and progress, classroom space (unless USG facilities are provided) and related instructional facilities, and instructional materials to include syllabi, weekly schedules and lesson plans, educational technology tools, and course teaching and assessment materials.

1.3.1.2. The great majority of the resident training is highly unpredictable, with changes such as curtailments, extensions, hiatuses, and class divisions are the norm rather than the exception. Often the requirements come with a month’s notice or less. This training is levied in response to ad-hoc requirements from the Military Service components and DoD Agencies. Training shall be provided to individual students or to small groups, normally not exceeding five (5) students.

1.3.1.3. The Contractor shall provide resident foreign language instruction at the Contractor’s facility within the Washington, D.C. metropolitan area/ NCR The facility shall be within walking distance of Metro (rail or bus) transportation or at USG facilities in the NCR or elsewhere as outlined Section 1.5.4 of this document.

1.3.1.4. Management, oversight, and infrastructure shall be sufficient to support at least 30 full-time classes with a mix of individual or small-group classes simultaneously. A majority of the classes are taught in a one-on-one setting. However, the Government anticipates a smaller but regular flow of small-group classes whose schedules are pre-determined and controlled by the DLI-Washington Office. The contractor shall have the capability to expand and obtain additional classrooms as needed due to surge or increased requirements in awarded languages, with possible heavy concentration in one or more languages.

1.3.1.5. Contractors shall be able to deliver synchronous online instruction under specific circumstances outlined in Sections 5.1.4.2 and 5.1.5 of this document.

1.3.1.6. Cancellation of training by the Government:

1.3.1.6.1. If cancelled less than two weeks prior to class start, the Government shall pay a cancellation fee of 80 hours at the proposed instructional rate.

1.3.1.6.2. If a class is curtailed during the specific period of performance with a two-week advance notice, the Government shall pay a curtailment fee of 40 hours at the proposed instructional rate.

1.3.1.6.3. If a class is curtailed with less than a two-week notice, the Government shall pay a cancellation fee of 80 hours at the proposed instructional rate.

1.3.1.7. All classes shall observe the exodus established for the winter holidays, when training is generally suspended IAW Army Training Command guidance. Furthermore, some classes may also include a one- week academic break (depending on the length of training), which shall be specified in the Task Order at award time.

1.3.2. Non-Resident instruction: The Government may also issue task orders for Mobile Training Teams (MTT) at USG facilities or other locations outside the NCR including overseas locations. General oversight shall be provided by DLIFLC or other DoD onsite training managers. Requirements vary in length from days to months, in level of training from familiarization to professional proficiency, in a variety of languages of high national security priority, and in quantity from a single instructor to dozens.

Long-distance support and quality control of the instructors remain the Contractor’s responsibility during the MTT. The Government may provide the curriculum or may require the Contractor to do so. Details shall be provided in each task order. Non-resident training is divided in two categories:

1.3.2.1. Standard MTT to provide support for units outside the NCR whether for deploying forces or general foreign language acquisition. Specific requirements and objectives shall be provided with the task order.

1.3.2.2. Graduation Readiness Intensive Training (GRIT) courses in the form of resident face-to-face classroom instructional services for military DoD linguists at the Presidio of Monterey, California. GRIT courses are designed for students of the DLIFLC Undergraduate Education (UGE) basic level courses whose DLPT scores have not reached the proficiency level of 2 or 2+ in the listening and/or reading skill and/or a 1+ level in the speaking skill. See Section 5.6 for more details.

1.3.3. Foreign Language Training Support: As needed, the Government shall task the Contractor to provide other language services. These services may include development of curriculum and assessment tools, independently or in collaboration with DLIFLC personnel.

1.3.4. Language Difficulty Categories (LDCs): as defined by DLIFLC to reflect differences in the amount of time needed to attain a certain level of proficiency in the assigned target language by a reasonably capable native English-speaking, beginning learner, LDCs, basic course lengths. Examples of languages follow:

Cat I: 26 training weeks -- includes (not limited to) Portuguese, Italian Dutch, and Norwegian

Cat II: 35 training weeks -- includes (not limited to) German, Indonesian, Malay, and Romanian

Cat III: 48 training weeks -- includes (not limited to) Russian, Hungarian, Cambodian, Somali, and Swahili

Cat IV: 64 training weeks -- includes (not limited to) Chinese (Mandarin/Cantonese), Arabic, Pashto, Japanese, and Korean

1.3.5. Training may be required at any of the Interagency Language Roundtable (ILR) Skill Level Descriptions (SLD) levels of proficiency from 0 to 3.

1.3.5.1. The ILR scale is a set of descriptions of abilities to communicate in a language and provides descriptions of language proficiency levels (from 0 – 5) in speaking, reading, listening, and writing, unrelated to any particular language curriculum. Each higher level implies control of the previous levels' functions and accuracy. The designation 0+, 1+, 2+, etc. is assigned when proficiency substantially exceeds one skill level and does not fully meet the criteria for the next level. The "plus-level" descriptions, therefore, are subsidiary to the "base-level" descriptions.

1.3.5.2. For the full description, please go to https://www.govtilr.org.

1.4. Objectives: As the Defense Department’s premier foreign language provider, the mission of the Defense Language Institute Foreign Language Center (DLIFLC) is to provide culturally based foreign language education, training, evaluation, and sustainment to enhance the security of the nation here and abroad. DLIFLC plays a critical role in the preparation of service members for their missions whether as Foreign Area Officers, foreign affairs or liaison officers, military attachés, or simply as the language “go-to” soldier in a platoon on a patrol in a far-off province where the need for language and cultural expertise can mean the difference between key national security mission success and failure, or simply life and death. U.S. forces shall continue to play important roles advising, training, and supporting partners and allied forces.

1.4.1. At the Headquarters in Monterey, CA, DLIFLC conducts training in 14 languages annually to over 3,500 students from all branches of the military service, plus the United States Coast Guard. However, DLIFLC requires language training and training support services beyond those available at its training facility in California. The program is conducted in the National Capital Region (NCR) under the Director, DLI – Washington, through the Contract Foreign Language Training Program (CFLTP). DLI-Washington, which is under DLIFLC Command, trains approximately 400 students annually in approximately 60 languages under the Contract Foreign Language Program (CFLTP).

1.4.1.1. Mission: DLIFLC provides exquisite, regional and culturally based foreign language education in support of the Department of Defense globally to provide a competitive edge to the joint force and increase capacity and capability for the national security of the United States. The goal is to deliver the world's best culturally based foreign language education and training in languages encompassing every region of the world – at the point of need.

1.4.2. The specific work to be performed under this agreement shall be initiated through the issuance of individual task orders (TO) in accordance with the solicitation and the ordering guide. Individual task orders shall include definitive task requirements, nature and scope of work, deliverables, and special requirements. The types of tasks that the government may order under this contract are outlined in Section 5.0 of this PWS.

1.5. General Information:

1.5.1. Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

1.5.1.1. The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award.

The Government shall review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within five (5) days. If the Government has provided comments, the Contractor shall then have five (5) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than five (5) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above shall apply for review and acceptance for proposed changes. At a minimum, the QCP shall include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor shall monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor shall monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor shall monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor shall inventory and track maintenance of all Government

Provided Equipment / Materials (if any);

(f) How the Contractor shall identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(g) How the Contractor shall file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.2. The Contractor shall inform the COR of issues or potential issues that might affect the performance within five (5) days of identifying those issues. Verbal reports shall be followed up by written reports within five (5) days.

1.5.2. Quality Assurance: The Government will ensure compliance of the contractor’s performance under this contract IAW the PWS. In addition, the Performance Requirements Summary (PRS) defines how the performance standards will be applied.

1.5.3. Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g.

deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday shall apply as the deadline for submittal.

1.5.3.1. U.S. Holidays: When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day - January 1st Inauguration Day -- January 20th every four years following a presidential election

M. L. King Day - 3rd Monday in January Presidents Day - 3rd Monday in February

Memorial Day - last Monday in May Juneteenth National Independence Day -

June 19th

Independence Day - July 4th Labor Day - 1st Monday in September

Columbus Day - 2nd Monday in October Veteran’s Day – November 11th

Thanksgiving Day - 4th Thursday in November

Christmas Day - December 25th

1.5.4. Facilities This contract calls for the use of established, professional foreign language schools (with an established educational facility) to perform the duties defined herein.

1.5.4.1. Unless specifically requested or approved in advance by the COR, all foreign language instruction shall be provided on the Contractor's premises. These premises shall be located in the National Capital Region (NCR) and convenient to metro rail/bus transportation and commercial eating facilities.

1.5.4.2. Management, oversight, and infrastructure shall be sufficient to support at least 30 full-time individual or small-group classes simultaneously. However, vendors shall have capability to expand and obtain additional classrooms as needed due to surge or increased requirements in awarded languages, with possible heavy concentration in one or more languages.

1.5.4.3. Contractor’s established educational facility shall include, but not be limited to, the following features:

1.5.4.3.1. Classroom soundproofing, proper lighting, desks/tables and chairs, classroom computer, whiteboards or the equivalent, ventilation and air conditioning/heating.

1.5.4.3.2. Current up-to-date technological facilities adequate to support training activities to satisfy the requirements of this contract. This includes audio, video, computers, internet, and reliable WIFI available to entire teaching facility.

1.5.4.3.3. Lounge area for student breaks.

1.5.4.3.4. Reliable capability to transmit, accept and forward emergency telephone and electronic messages for students, as well as limited access to computers that are Common Access Card (CAC) enabled with Internet access for official email purposes.

The Government reserves the right to install a smart card reader and software on a computer at the Contractor’s site to enable students to access official websites requiring authentication.

1.6. Security Requirements

1.6.1. IAW the requirements of DOD 5200.2-R and AR 380-67 (Personnel Security Program), the Government conducts a security background vetting for foreign language instructors performing services on this contract.

1.6.2. For non-resident requirements (MTTs), the Government shall perform background checks of ALL instructors offered by a Contractor in response to requirements.

Background checks shall normally consist of: The Joint Personnel Adjudication System (JPAS) terminal checks, OPM fingerprints and name checks, and detailed security screening. Instructors shall not be authorized to go on an MTT unless they have a favorable security vetting.

1.6.2.1. Contractors shall submit a signed Optional Form (OF) 306, a DLI Security Spreadsheet (provided by the Government) and OPSEC Security Certificate for each instructor proposed for an MTTs (https://securityawareness.usalearning.gov/opsec/).

1.6.2.2. Additionally, the Government requires each individual to have fingerprints of less than two (2) years old on file. The Government shall provide fingerprint support for instructors in the NCR. For instructors outside the NCR, the Government shall assist in locating an approved fingerprint location but cannot assure support. Ultimately, it is the vendor's responsibility to make instructors available for fingerprinting.

1.6.3. For resident instructors, unless specified differently by the Government, background checks shall normally consist of: The JPAS terminal checks and detailed security screening.

1.6.3.1. Contractor is required to submit an Optional Form (OF) 306, a DLI Security Spreadsheet (provided by the Government) plus proof of completion of OPSEC Security training and Level I Anti-Terrorism training once a month for those instructors not previously submitted. Training Certificates are due by the 10th working day of the following month.

1.6.4. Fingerprints for resident instructors are not required prior to the start of training but shall be conducted during the period of the contract (based on annual security review). Vendors may bill one hour for instructor training.

1.6.5. Task orders whose performance is outside the Contractor's premises at USG installations, such as DLIFLC's in-house facility in Monterey, CA, may require access to the internet and local area networks. All other equipment (such as laptops) necessary to execute contract responsibilities not provided by the Government shall be the responsibility of the Contractor and shall be clearly stated in the task order request.

1.6.6. Contractors shall nominate four key personnel to be vetted to obtain a NAC, Tier

1. Upon positive results, each individual shall obtain a DLIFLC account (.edu) in order to access specific foreign language materials as approved by the COR or GTM. A Common Access Card (CAC) shall not be provided.

1.7. Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer shall apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.7.1. The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.8. Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR shall be appointed and identified by letter of designation, a copy of which shall be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.9. Key Personel And Enhanced Academic Support: This portion describes specific expectations in terms of Key Personnel and enhanced academic duties the Contractor is required to perform. Key Personnel are defined as personnel charged with day-to-day management of instruction. They implement processes and procedures for ensuring adherence to the terms of the contract, identifying discrepancies, taking corrective action, and addressing areas for improvement. This includes Program Managers, academic specialists, first-line language training supervisors and upper-level management. There are a variety of academic duties the Government expect from the Contractor. KO and COR shall be informed whenever changes to Key Personnel take place.

1.9.1. Program Manager for Requirements at the NCR: A Program Manager (PM) shall be the principal point of contact responsible for overall contract management and quality control as well as being the main point of contact for DLI-W and MICC.

Responsible for all contractual and administration issues, to include selection, assignment, and management of highly qualified personnel for the production of all deliverables. Program Manager shall be local and available on-site. The Government shall issue an annual task order to request and fund some PM services. Refer to Section 5.6 for details regarding a Program Manager for the GRIT program.

1.9.1.1. Overall responsible for ensuring all deliverables listed in this document are complied with Government requirements. The PM shall facilitate visits by Government personnel other than the COR.

1.9.1.2. The PM shall have worked as a program manager or a related job in the field of foreign language teaching and second language acquisition at least for 2 years.

Experience in managing resources and personnel, prioritizing work/assignments, and quality control is expected.

1.9.1.3. Examples of duties include managing the flow of task orders and ensuring paperwork and funding are accurate and timely. The PM ensures all Request for Task Order Proposals (RTOPs) are submitted and approved by DLI-W and that orders are received prior to the course start. The PM is also responsible for monitoring program metrics, root cause analysis, and implementing remediation plans in concert with DLI- W.

1.9.2. Language Training Supervisors (LTS): Supervisory personnel Shall be available during work hours and be immediately accessible to both, students and the Government as required. They shall have at least five years of experience in foreign language teaching and/or proficiency testing plus a Bachelor’s degree or equivalent degree. Contractor shall have enough language supervisors to support the number of students/classes awarded to them.

1.9.2.1. Contractor’s supervisory personnel shall conduct (and document) at least one monthly classroom visit for each class trained under this contract. Observations shall serve a dual purpose: to evaluate teacher effectiveness and to assess student progress.

More frequent observations shall be conducted where warranted by student progress or instructor experience, or as requested by the COR. The supervisory personnel shall notify in writing of any issues pertaining to instructors’ changes, schedule changes, academic or behavioral issues with the students.

1.9.2.2. These supervisors shall oversee instruction, language training support projects, guide the development and execution of curricula, and ensure the integration of technology into the curricula. Further, the supervisors shall evaluate and mentor instructors and ensure pre- and in-service teacher training as required, oversee the administration of student assessment and feedback sessions, in-processes, and counsel students. The supervisors shall also conduct teacher mentoring, student academic support, and classroom observations.

1.9.2.3. Serve as language experts responsible for leading instructional teams in high-demand language programs, which includes but not limited to maintaining instructor schedules, planning rotations, coordinating immersions and cultural events, and gathering and reviewing course documentation, and serving as substitute instructors for instructor absences or other urgent staffing needs.

1.9.2.4. Some of these duties may be performed by team leads reporting directly to the

LTS.

1.9.2.5. For curriculum and assessment development projects, the Contractor shall provide oversight and supervision of ongoing work, coordinating with the DLI-W Academic Advisor in coordination with the COR to ensure quality control of the process.

Supervision of such tasks generally requires more specialized effort than day-to-day classroom training, including sufficient attention to detail to ensure production of a clean, edited (English and target language) product.

1.9.3. Enhanced Academic Support Responsibilities: This portion describes essential academic duties the Government expects to Contractor to provide with specific focus on DoD requirements and need. The Government shall issue an annual task order to request and support these services.

1.9.3.1. Instructional Materials Responsibilities:

1.9.3.1.1. Evaluate existing curricula and materials for alignment with the DLI-W training requirements, and update materials as needed.

1.9.3.1.2. Design language enhancement activities for such events as field trips and guest speakers to provide cultural and language learning opportunities.

1.9.3.1.3. Analyze assessment data and instructor/student feedback to make informed decisions regarding instructional design modifications and improvements.

1.9.3.1.4. Ensure a comprehensive and systematic assessment and evaluation plan that is aligned with language training goals and the ILR scale across all programs.

1.9.3.1.5. Identify and implement both traditional and innovative test formats and stay abreast of advancements in language assessment technologies, contributing to the integration of adaptive language testing practices.

1.9.3.1.6. Support instructors in creating appropriate test items for the variety of tests that include but are not limited to tests and performance tests.

1.9.3.2. Technology Support:

1.9.3.2.1. Identify new and developing opportunities for integrating technology into instructional practices, staying current with emerging trends and best practices. Such opportunities include integrating technology into curriculum design and assessment.

1.9.3.2.2. Provide training to teachers and students on the effective use of educational technology tools, including LMS, and digital language learning resources.

1.10. Contractor Travel: As required by the Government, the Contractor may be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46, and the limitation of funds specified in this contract. All travel requires Government approval and authorization prior to scheduled travel

1.11. Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.12. Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI.The Contractor’s OCI Mitigation Plan shall be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.13 ELECTRONIC COST REPORTING AND FINANCIAL TRACKING (eCRAFT):

IAW Headquarters, U.S. Army Contracting Command (ACC) Operational Order 25-0016 (Army Contracting Command Implementation of the Electronic Cost Reporting and Financial Tracking (eCRAFT) Enterprise Tool), eCRAFT is hereby incorporated into this requirement to improve cost monitoring and cost oversight on this cost reimbursement service type contract. eCRAFT is a tool designed to enhance cost reporting and financial tracking utilizing standardized labor categories, authoritative data, and automated reports. The use of eCRAFT will enhance the Army’s cost monitoring capabilities, enable the easy identification of reimbursable cost irregularities, improve cost visibility, and enhance Army financial decision-making by Senior Leaders.

Developed as a Government-owned and administered web-based application utilizing a Microsoft.NET framework and Oracle database hosted on a Defense Information Systems Agency (DISA) website (https://ecraft.csd.disa.mil), eCRAFT leverages authoritative data from DoD and Federal systems to automate 95% of its processes, which reduces administrative costs and improves data accuracy. eCRAFT is used to review Contractor-submitted financial reports that provide details in standardized format that Wide Area Workflow (WAWF) vouchers lack, and has a direct connection to Procurement Integrated Enterprise Environment (PIEE) enabling data feeds. eCRAFT fills an Army capability gap to efficiently and effectively conduct cost monitoring that includes; Standardized Labor Categories (LCATS), Automated Tripwires (Planned Costs vs Actual Costs), Ceiling Dollars and Hours, Tracking Obligations and Disbursements using Authoritative Source Data, Available De-Obligations, Contractor Full-Time Equivalent (FTE) Manning Reports, and Contractor Acquired Property Listings, Contains Robust COR Management Capabilities, Contains easily queried Historical Database for Independent Government Cost Estimates and for establishing

Negotiation Positions.

1.13.1 The Contractor shall upload the Contractor’s Funds and Man-hour Expenditure Reports in the eCRAFT system and submit the Contract Status Report on the day and for the same timeframe the Contractor submits an invoice into the WAWF module in PIEE. Compliance with this requirement is a material requirement of this contract.

Failure to comply with this requirement may result in contract termination. The Contractor shall submit their reports on the same day and for the same timeframe the Contractor submits an invoice in WAWF. The amounts shall be the same in WAWF and eCRAFT. Acceptance/rejection will be indicated by e-mail notification from eCRAFT. If the report is rejected by eCRAFT, the Contractor shall resolve any errors or deficiencies in the report and resubmit the report within eCRAFT. (CDRL A009).

The Contract Status Report indicates the progress of work and the status of the program and of all assigned tasks. If informs the Government of existing or potential problem areas.

The Contractor’s Fund and Man-hour Expenditure Report reports Contractor expenditures for labor, materials, travel, subcontractor usage, and other contract charges.

1.13.2 ACCESS: Contractors shall upload reports through the eCRAFT System Periodic Report Utility (EPRU). The EPRU spreadsheet and user manual can be obtained at https://www.navsea.navy.mil/Home/Warfare-Centers/NUWC- Newport/Partnerships/Commercial-Contracts/Information-eCraft-/under eCRAFT information. The link for eCRAFT report submission is: https://www.pdrep.csd.disa.mil/pdrep_files/other/ecraft.htm. If there are technical issues experienced while uploading reports, please see the Frequently Asked Questions at the site address above.

1.13.3 ePRU for Contractors Only: The ePRU utility is a Microsoft Excel-based utility (separate from the eCRAFT application) that the Government created for Contractors to use to generate eCRAFT Vendor Reports (.XML file) see CDRL A009. Contractors are not mandated to use the ePRU tool, but the .XML file they submit to the Government needs to conform to the format found in the ePRU utility when generating an .XML file.

Contractors can import cost data from its accounting system into the ePRU utility.

Contractors are required to submit an eCRAFT Vendor Report for each WAWF invoice submission. The ePRU utility and User Guide can be accessed at the following link:

https://www.navsea.navy.mil/Home/Warfare-Centers/NUWC- Newport/Partnerships/Commercial-Contracts/Information-eCraft-/.

After Contractors have downloaded the ePRU utility and generated its eCRAFT Vendor Report (.XML File), Contractors are then required to upload its .XML file to the Product Data Reporting and Evaluation Program (PDREP) website at: https://www.pdrep.csd.disa.mil/pdrep_files/other/ecraft.htm . After accessing the PDREP website via the link provided, Contractors shall click on “eCRAFT Vendor Report – File Upload” to upload its eCRAFT Vendor Report (.XML file).

Important Notes for Contractors Accessing the PDREP Website:

o Contractors DO NOT need to request a PDREP account to access the website or upload the report.

o Contractors uploading eCRAFT Vendor Reports to the PDREP website need to have a CAC or 3rd party token (i.e., external certificate authority).

o For Contractors without CACs, please visit the link below for useful information on how to obtain a 3rd party token (i.e., external certificate authority). External Certificate Authorities (ECAs) provide digital certificates to non- DoD Contractors (private industry partners) using their own equipment.

https://www.pdrep.csd.disa.mil/pdrep_files/reference/pki_info.htm Approved ECA vendors: “The appearance of hyperlinks does not constitute endorsement by the Department of Defense of non-U.S. Government sites, or the information, products, or services contained therein. Although the Department of Defense may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.”

o Operational Research Consultants, Inc. (ORC) o IdenTrust

PART 2

DEFINITIONS

2. Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

2.1. Abbreviated Basic Course - A course that is shorter than a full basic course but longer than a familiarization course where the focus is on initial acquisition of the target language.

2.2. Academic Advisor - Government Academic Advisor/Government Technical Monitors are DLI-W employees who conduct quality assurance inspections and surveillance, serve as liaisons on academic matters between the Contractor, students, and DLI-W office. Among the tasks they carry out are classroom observations, academic advising, and review of required documentation on student progress and performance, as well as advising Contractors on all academic matters.

2.3. Administrative Days, "Admin Days" - Days where there shall be no scheduled classes as per DLI- Washington-designation. These are days available for students to schedule appointments or attend to other military matters. However, students may elect to attend training with coordination and agreement of the Contractor and the COR.

2.4. Assessment - A comprehensive process that involves gathering, analyzing, and interpreting information about a student's knowledge, skills, and understanding. It is a tool used to measure student progress, identify areas of strength and weakness, and inform instructional decisions. Assessment can be summative and/or formative This may include feedback on student performance during immersions or field trips or similar cultural events.

2.5. Asynchronous Learning - A form of learning where instruction and learning do not happen at the same time.

2.6. Authentic Texts/Materials - Aural (e.g., radio broadcasts), visual (e.g., TV programs, video), or written materials actually developed by native speakers for use by native speakers of the specified foreign language. Examples also include menus, hotel bills, timetables for commercial transportation, maps, newspapers, advertisements, magazines, recipes, literature, etc. For this contract, authentic materials may include those considered to have imperfect characteristics, such as the following:

a. Recordings containing moderate background noise and less than perfect quality recordings. Real colloquial language

b. Conversations where several people are talking/arguing at the same time

c. Handwritten documents, smudged paragraphs

d. Non-standard regionalisms

2.6. Basic Course - Language courses lasting anywhere from 26 to 64 weeks (depending on Language Category) where the focus is on initial acquisition of the target language up to ILR levels 2/2/1+ (Listening/Reading/Speaking).

2.7. Banked hours - Hours that students miss due to timely cancellations. They are set aside with a possibility to be made up at a later time before the end of Task Order.

2.8. Class Preparation Period - For the purpose of this contract, one hour of preparation shall be required for every three hours of instruction. Time devoted to material preparation, computer lesson preparation, and adaptation of authentic texts for classroom presentation, student evaluation, and formal record keeping. The instructor shall prepare for each class he/she teaches, tailoring the lesson to individual student’s needs. It is the responsibility of the Contractor to ensure that such preparation is accomplished as a matter of course – materials, activities, and an instructional plan for the day.

2.9. Contact Hour - Educational period where instructor is present in the classroom.

This may consist of either directing learning activities or facilitating semi-autonomous lessons. Generally, no more than two hours of semi-autonomous training per day is allowed.

2.10. Contracting Officer – A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.11. Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart

202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, shall be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.” A COR has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.12. Contractor – a language school awarded a contract to provide specific supplies or service to the government.

2.13. Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

2.14. Day – means, unless otherwise specified, a calendar day.

2.15. Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work…