Attachment 3 Industry Questions and Answers (as of 06SEP24) W911RX24Q0001.pdf
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- Attached to
- Lenel Onguard Security System Maintenance
- Solicitation number
- W911RX
About this file
This document appears to be a set of Industry Questions and Answers related to a federal contract opportunity for the maintenance and repair of the Lenel Onguard security system at Fort Riley, Kansas. The key details are:
The contract requires the contractor to provide routine maintenance, minor repairs, and parts replacement for the Fort Riley Operations Center (FROC) security system and surrounding areas. The contractor will be responsible for all personnel, equipment, supplies, facilities, transportation, tools, materials, and supervision necessary to perform the work as specified in the Performance Work Statement (PWS).
The document includes questions and answers regarding architectural drawings, site visits, Lenel system details, camera placement, training requirements, and performance requirements. It also provides information on the current system configuration, including firmware versions, desired uptime, and the process for handling discontinued equipment. Overall, the document addresses technical details and clarifications related to the security system and the scope of work for this contract opportunity.
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FROC Industry Questions
1. Architectural/Engineering Drawings: Could you please provide architectural or engineering drawings showing the placement of cameras and access control systems? Attached.
2. Will site visits be available for review of the location? Yes. 28 August 2024, 1000 am located at building 580, Fort Riley, Kansas POC Larry Caldwell (785) 239-2222.
3. Would it be possible to get the Lenel Dongle ID to request an updated license quote from Lenel? Dongel ID 69822
4. Would it be possible to find out what the Video Management Software/Servers are being used? Attached with schematics file
5. Detailed Inventory: Can you provide a detailed inventory of the access control systems and video systems currently in use? Attached with item #1 file
6. Exhibit B: Could you provide us with a copy of Exhibit B? Answer… Exhibit A not B is in the attachments of the Solicitation... This is iWatch Suspicious Activity Reporting it is training that is conducted by the contractor and the roster of those who completed the training is sent to the Contracting O ice.
7. Lenel Dongle ID: Could you provide the Lenel dongle ID associated with the system? N/A
8. System Configuration: Is the Lenel system part of an enterprise system, or is it a stand-alone configuration? No, it’s stand alone.
9. Alarm Monitoring Devices (Section 5.2): Section 5.2 mentions alarm monitoring devices. Are these alarms managed through the Lenel system, or is a di erent system in place? It’s managed through the same system.
10. Training Frequency (Section 5.2.1): There is a mention of training in Section 5.2.1. Could you provide an estimate of the frequency with which this training is required? See question thirteen.
11. Identity Management (Section 5.3.1): Section 5.3.1 mentions identity management. Is the Lenel system utilized as the identity management database? Identity management is associated with the BLDG access cards not the security cameras.
12. Camera Placement: Are any of the cameras placed higher than 11 feet? If so, are there any specific requirements or equipment needed to service these cameras? Additionally, if cameras are roof-mounted, is the roof access available? Some exterior cameras required a lift to access them. Contractor would have to rent one. There is roof access.
13. Training Details (Page 24): The training section on page 24 mentions Anti-Terrorism, OPSEC, TARP, and Feedback training. Could you provide details on the duration of each training session and how these are delivered (e.g., in-person, online)?
Answer… Anti-Terrorism, OPSEC, TARP, are delivered online each session is between one and two hours. The URL is in the PWS in the same section(s).
14. Performance Requirements Summary (Section 7.1.1): Could you please provide us with a copy of Attachment 1 – Performance Requirements Summary mentioned in Section 7.1.1?
Answer…The Performance Requirements Summary is located after section 7 in the
PWS.
Industry Questions from Site Visit
Regarding Exhibit B, which is more important: the task itself or the month in which it's performed? For instance, we could test and inspect all aspects of the door in a single visit, rather than spreading it over three separate visits A: Tasks are to be performed as listed
What is the firmware of LNVRs A: 7.4.93
What is the firmware of the Intelligent Controllers?
A: Inteligent Server Firmware Revision 103B 1.291 123A 1.296 203B 3.121.aes 303H 1.291 305I 3.121.aes
What is the firmware of door controllers? A: Same as intelligent Servers
Our understanding is that any failures of discontinued equipment will be handled under a separate CLIN and are not included in this agreement. Is that correct? A: All purchased equipment falls under the same CLIN. If an item is discontinued, contractor will provide a quote for compatable replacement parts.
Are we required test and replace batteries? If so, what is the desired uptime requirement for the access control panel reader and lock? A: Yes, contractor will test and replace batteries
What is desired uptime for Lenel server? A:100%
We are looking at how to access the cameras that are mounted to the building. We are thinking the safest way to reach the cameras for support is via a lift. This would require us to drive the lift onto the lawn and could potentially damage grass or inground sprinkler systems. Can the government give us an idea on how the previous vendor was able to access the cameras? A: Contractor will provide a lift as needed. Lift can be positioned on concrete driveways/sidewalks to avoid damage to grass. As long as the ground is not soggy from a recent rain there is no issue.
What is the current version of the Lenel software? A: Lenel S2 On Guard 8.0.458.105
Does the SCIF have a separate standalone Lenel and Alarm system? Is it included in this PWS request? If so, what is the current Lenel software version for the SCIF location. A: Yes-stand alone.
Same version of software;
| Attachment- 3 Industry Questions and Answers W911RX24Q0001 |
| Industry Questions, W911RX24Q0001 |
| BLDG 580 Security System Components and Schematics |
Attachment- 4 Industry Questions and Answers (Site Visit) W911RX24Q0001
File details come from the government source that posted it. Updated .