TE_G_-_Water_Quality_FY13_Report_16-R-0042_Ft_Hood_HVAC_Chem_Treatment__06_Jan_16.pdf

American Water Works Company, Inc., together with its subsidiaries, is referred to as American Water. “American Water Military Services” and the star logo are the registered trademarks of American Water Works Company, Inc. All rights reserved.

This report contains important information about your drinking water. If you do not understand it, please have someone translate it for you.

Este informe incluye información importante sobre el agua potable. Si tiene preguntas o comentarios sobre éste informe en espanol, favor e llamar at tel. (254) 213-0382

– para hablar con una persona bilingüe en espanol.

Continuing Our Commitment A Message From Military Services Group Vice President

James Sheridan

American Water’s Military Services Group owns and operates water and wastewater utilities under the Utilities

Privatization program and we proudly provide water and wastewater services to military communities around the country, including yours. Our lives revolve around water. It’s in everything we do, everything we use. That’s why it’s important that we share with our customers information about our commitment to providing high-quality water service.

I am pleased to provide you with the 2013 Annual Water

Quality Report with detailed information about the source and quality of your drinking water. We have prepared this report using the data from water quality testing conducted for your local water system from January through December

2012. You’ll find that we supply water that surpasses or meets all federal and state water quality regulations.

With equal importance, we place a strong focus on acting as stewards of our environment. In all of the communities we serve, we work closely with the local Directorate of

Public Works, civil engineering departments, local environmental departments and state regulatory agencies to protect environmental quality, educate customers on how to use water wisely and ensure the high quality of your drinking water every day.

At American Water, we deliver more than just water. We deliver a key resource for public health, fire protection, the economy and the overall quality of life we enjoy. For more information or for additional copies of this report, visit us online at www.amwater.com.

Sincerely, James Sheridan

Vice President of Military Services Group

Special Health Information You may be more vulnerable than the general population to certain microbial contaminants, such as Cryptosporidium, in drinking water. Infants, some elderly or immunocompromised persons such as those undergoing chemotherapy for cancer; those who have undergone organ transplants; those who are undergoing treatment with steroids; and people with HIV/AIDS or other immune system disorders can be particularly at risk from infections.

You should seek advice about drinking water from your physician or health care provider. Additional guidelines on appropriate means to lessen the risk of infection by

Cryptosporidium are available from the Safe Drinking Water

Hotline at (800) 426-4791.

Water Information Sources Fort Hood - American Water O & M Military Services Group

(AWE-MSG) provides water service to approximately 54,250 customers at the Fort Hood Military Post located in Bell and

Coryell Counties, Texas. Fort Hood – American Water

Military Services Group is part of American Water. Founded in 1886, American Water is the largest publicly traded U.S.

water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs approximately

6,700 dedicated professionals who provide drinking water, wastewater and other related services to an estimated 14 million people in more than 30 states and parts of Canada.

More information can be found by visiting www.amwater.com.

The web sites of US EPA Office of Water, the Centers for

Disease Control and Prevention, and Texas Department of

Environmental Quality (TCEQ) provide a substantial amount of information on many issues relating to water resources, water conservation and public health. You may visit these sites as well as American Water’s website at the following addresses:

Centers for Disease Control and Prevention www.cdc.gov

United States Environmental Protection Agency

US Army

South Fort Hood

PWS ID: TX0140107

2013 Annual

Water Quality Report

American Water Works Company, Inc., together with its subsidiaries, is referred to as American Water. “American Water Military Services” and the star logo are the registered trademarks of American Water Works Company, Inc. All rights reserved.

www.epa.gov/safewater

Texas Commission On Environmental Quality www.TCEQ.com

American Water www.amwater.com

American Water Works Association www.awwa.org

Safe Drinking Water Hotline: (800) 426-4791

What is a Water Quality Report?

To comply with Texas Commission on Environmental Quality

(TCEQ) and the U.S. Environmental Protection Agency (EPA) regulations, American Water issues a report annually describing the quality of your drinking water. The purpose of this report is to provide you an overview of last year’s

(2012) drinking water quality. It includes details about where your water comes from and what it contains. We hope the report will raise your understanding of drinking water issues and awareness of the need to protect your drinking water sources.

How is Your Water Treated?

Water is treated by the Bell County Water Control and

Improvement District No 1 (BCWCID1). BCWCID1 uses advanced water treatment techniques including chemical coagulation, filtration and disinfection to provide potable water that meets federal and state drinking water standards. Drinking water that enters the Fort Hood water distribution system is analyzed by American Water staff to ensure it meets drinking water standards. Depending on water quality, American Water staff may add additional disinfectant to ensure disinfectant residuals are maintained consistently throughout the Fort Hood water distribution system.

Public Participation Public input concerning water quality is always welcome.

Water quality suggestions may be forwarded directly to the following:

Mail: 4612 Engineer Drive #076

Ft. Hood, TX 76544-5057

Phone: (254) 213-0382

Share This Report Landlords, businesses, schools, hospitals and other groups are encouraged to share this important information with water users at their location who may not receive this report directly.

Water Conservation Tips Conservation measures you can use inside your home include:

Fix leaking faucets, pipes, toilets, etc.

Replace old fixtures; install water-saving devices in faucets, toilets and appliances.

Wash only full loads of laundry.

Do not use the toilet for trash disposal.

Take shorter showers.

Do not let the water run while shaving or brushing teeth.

Soak dishes before washing.

Run the dishwasher only when full.

You can conserve outdoors as well:

Water the lawn and garden in the early morning or evening.

Use mulch around plants and shrubs.

Repair leaks in faucets and hoses.

Use water-saving nozzles.

Use water from a bucket to wash your car, and save the hose for rinsing.

Where Does My Water Come From?

Fort Hood’s drinking water is obtained from a surface water source, Belton Lake. Fort Hood purchases treated drinking water for South and West Fort Hood and BLORA from Bell

County Water control and Improvement District No. 1

(BCWCID1).

Source Water Assessment Completed The TCEQ has completed a Source Water Assessment for all drinking water systems that own their sources. The report describes the susceptibility and types of constituents that may come into contact with your drinking water source based on human activities and natural conditions. The system from which we purchase our water received the assessment report. For more information on source water assessments and protection efforts at our system, contact

A.J. Olson @ 254-213-0382

Substances Expected to be in Drinking Water To ensure that tap water is of high quality, U.S.

Environmental Protection Agency prescribes regulations limiting the amount of certain substances in water provided by public water systems. U.S. Food and Drug Administration regulations establish limits for contaminants in bottled water, which must provide the same protection for public health.

Contaminants may be found in drinking water that may cause taste, color, or odor problems. These types of problems are not necessarily causes for health concerns.

For more information on taste, odor, or color of drinking water, please contact American Water O&M at

(254) 213-0382.

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the EPA’s Safe Drinking

Water Hotline at (800) 426-4791.

The sources of drinking water (both tap water and bottled water) includes rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and, in some cases, radioactive material, and can pick up substances resulting from the presence of animals or from human activity.

Contaminants that may be present in source water include:

Microbial Contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, or wildlife.

Inorganic Contaminants, such as salts and metals, which can be naturally occurring or may result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming.

Pesticides and Herbicides, which may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses.

Organic Chemical Contaminants, including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and may also come from gas stations, urban stormwater runoff, and septic systems.

Radioactive Contaminants, which can be naturally occurring or may be the result of oil and gas production and mining activities.

For more information about contaminants and potential health effects, call the U.S. EPA’s Safe Drinking Water

Hotline at (800) 426-4791.

Information About Lead Is there lead in my water?

If present, elevated levels of lead can cause serious problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. American Water is responsible or providing high quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead and copper exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned about lead in your drinking water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the

National Lead Information Center (800-LEAD-FYI) or the

EPA Safe Drinking Water Hotline at 1-800-426-4791 or at http://www.epa.gov/safewater/lead.

How to Read the Data Tables American Water O&M-Military Service Group (AWE-MSG) conducts extensive monitoring to ensure that your water meets all water quality standards. The results of our monitoring are reported in the following tables. While most monitoring was conducted in 2013, certain substances are required to be monitored less than once per year and represent the most current results available. For help with interpreting this table, see the “Table Definitions” section.

Starting with a Substance, read across. Year Sampled is usually in 2013 or year prior. MCL shows the highest level of substance (contaminant) allowed. MCLG is the goal level for that substance (this may be lower than what is allowed).

Average Amount Detected represents the measured amount (less is better). Range tells the highest and lowest amounts measured. A Yes under Compliance Achieved means the amount of the substance met government requirements. Typical Source tells where the substance usually originates.

Unregulated substances are measured, but maximum allowed contaminant levels have not been established by the government.

Table Definitions and Abbreviations Action Level: The concentration of a contaminant that, if exceeded, triggers treatment or other requirements that a water system must follow.

MCL (Maximum Contaminant Level): The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.

MCLG (Maximum Contaminant Level Goal): The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.

MRDL (Maximum Residual Disinfectant Level): The highest level of disinfectant routinely allowed in drinking water.

There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

MRDLG (Maximum Residual Disinfectant Level Goal): The level of drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contamination.

MFL: Million fibers per liter (a measure of asbestos) mrem/year: Millirems per year (a measure of radiation absorbed by the body.

NA: Not applicable.

ND: Not detected.

NTU: Nephelometric Turbidity Units (a measure of turbidity) pCi/L: Picocuries per liter (a measure of radioactivity) pH: A measurement of acidity, 7.0 being neutral.

ppb: Parts per billion, or micrograms per liter (µ/L) ppm: Parts per million, or milligrams per liter (mg/L) ppt: Parts per trillion, or nanograms per liter (ng/L) ppq: Parts per quadrillion, or picograms per liter (pg/L)

TT (Treatment Technique): A required process intended to reduce the level of a contaminant in drinking water.

Water Quality Statement

The American Water – Fort Hood is required to sample for many different contaminants in your drinking water annually. The tables below only contain sample results for contaminants that were detected in your drinking water.

Some contaminants are required to be sampled for less than annually and in these cases, the most recent sample results are provided below and the year they were collected.

REGULATED CONTAMINANTS

INORGANIC CONTAMINANTS

Substance

(units)

Year

Sampled

MCL MCLG

Average Amount

Detected Range

Compliance

Achieved Typical Source

Treated water sampled by Bell County WCID #1

Barium (ppm) 2008 2 2 0.06 0.06 - 0.06 Yes Discharge of drilling wastes; Discharge from metal refineries; Erosion of natural deposits

Fluoride (ppm) 2013 4 4 0.20 0.00 - 0.46 Yes Water additive that promotes strong teeth

Fort Hood water sampled by American Water

Nitrate (ppm) 2013 10 10 0.065 0.65 - 0.65 Yes Runoff form fertilizer use; Leaching from septic tanks, sewage; Erosion of natural deposits

SYNTHETIC ORGANIC CONTAMINANTS INCLUDING PESTICIDES

Source water sampled by Bell County WCID #1

Substance (units) Year

Sampled

MCL MCLG

Average Amount

Detected Range

Compliance

Achieved Typical Source

Atrazine (ppb) 2013 3 3 0.1008

0.08 -

0.19 Yes Runoff from herbicide used on row crops

Di(2-ethylhexyl)phthalate

(ppb)

2013 6 0 <0.51 <0.51 Yes Discharge from rubber and chemical factories

VOLATILE ORGANIC CONTAMINANTS

Source water sampled by Bell County WCID #1

Substance (units) Year

Sampled

MCL MCLG

Average

Amount

Detected

Range Compliance

Achieved Typical Source

None detected

RADIONUCLIDES

Source water sampled by Bell County WCID #1

Substance (units) Year

Sampled

MCL MCLG

Average Amount

Detected Range

Compliance

Achieved Typical Source

Gross beta emitters (pCi/L) 2009 50 0 4.7 4.0 - 5.5 Yes Decay of natural and man made deposits

TURBIDITY

Treated water sampled by Bell County WCID #1

Substance (units) Year Sampled MCL MCLG Average Amount Detected Range Compliance Achieved Typical Source

Turbidity has no health effects. However, turbidity can interfere with disinfection and provide a medium for microbial growth. Turbidity may indicate the presence of disease-causing organisms. These organisms include bacteria, viruses, and parasites that can cause symptoms such as nausea, cramps, diarrhea and associated headaches.

Turbidity (NTU) 2013 0.3 NA Highest Single Measurement 0.29 NA Yes Soil runoff

TOTAL ORGANIC CARBON

Treated water sampled by Bell County WCID #1

Substance (units) Year

Sampled

MCL MCLG

Average Amount

Detected Range

Compliance

Achieved Typical Source

Total organic carbon has no health effects. The disinfectant can combine with TOC to form disinfection by-products. Disinfection is necessary to ensure that the water does not have unacceptable levels of pathogens. By-products of disinfection include trihalomethanes (THM’s) and haloacetic acids (HAA) which are reported elsewhere in this report.

Source Water (ppm) 2013 NA NA 7.67 4.39 – 13.0 NA Naturally present in the environment

Drinking Water (ppm) 2013 NA NA 0.12 0.0 – 4.99 NA Naturally present in the environment

Removal ratio (% removal) 2013 NA NA 51.14% 46% - 69.8% NA NA

DISINFECTANT AND DISINFECTION BY-PRODUCTS

Fort Hood water sampled by American Water

Substance (units) Year

Sampled

MCL MCLG

Average Amount

Detected Range

Compliance

Achieved Typical Source

Haloacetic Acids

(HAA5) highest single site (ppb) 2013 60 NA 13.03 6.1 - 16.7 Yes

By-product of drinking water disinfection

Total Trihalomethanes

(TTHMs) highest single site (ppb) 2013 80 NA 21.55 19.6 – 24.2 Yes

By-product of drinking water disinfection

Chloramines (ppm) 2013 4 4 2.26 0.5 - 3.9 Yes Disinfectant water additive used to control microbes

UNREGULATED CONTAMINANTS

Source water sampled by Bell County WCID #1

Substance (units) Year

Sampled

MCL MCLG

Average Amount

Detected Range

Compliance

Achieved Typical Source

Bromoform, Chloroform, dichlorobromethane, and dibromochloromethane are disinfection by-products. There is no maximum contaminant level for these chemicals at the entry point to distribution.

Chloroform (ppm) 2012 NA NA 9.5 9.5 - 9.5 NA By-product of drinking water disinfection

Bromoform (ppm) 2012 NA NA 0.1 0.1 - 0.1 NA By-product of drinking water disinfection

Bromodichloromethane (ppm) 2012 NA NA 5.7 5.7 - 5.7 NA By-product of drinking water disinfection

Dibromochloromethane (ppm) 2012 NA NA 5.7 5.7 - 5.7 NA By-product of drinking water disinfection

SECONDARY AND OTHER CONTAMINANTS NOT REGULATED

Source water sampled by Bell County WCID #1

Substance (units) Year

Sampled

MCL SMCL

Average Amount

Detected Range

Compliance

Achieved Typical Source

Bicarbonate (ppm) 2012 NA NA 138 138 - 139 NA Corrosion of carbonate rocks such as limestone

Calcium (ppm) 2008 NA NA 52.4 49.6 - 53.9 NA Abundant naturally occurring element

Chloride (ppm) 2012 NA 300 25 24 - 26 NA

Abundant naturally occurring element;

Used in water purification; By-product of oil field activity

Copper (ppm) 2008 NA 1.0 0.001 0 - 0.003 NA

Corrosion of household plumbing systems;

Erosion of natural deposits; Leaching from wood preservatives

Magnesium (ppm) 2008 NA NA 10.5 10.3 - 10.8 NA Abundant naturally occurring element

Manganese (ppm) 2008 NA 0.05 0.002 0.0016 - 0.0025 NA Abundant naturally occurring element

Nickel (ppm) 2008 NA NA 0.002 0.002 - 0.002 NA Abundant naturally occurring element

Sodium (ppm) 2012 NA NA 11.8 11.7 - 11.9 NA Erosion of natural deposits; By-products of oil field activity pH (units) 2012 NA >7.0 7.1 7.1 - 7.2 NA Measure of corrosivity of water

Sulfate (ppm) 2012 NA 300 27 26 - 28 NA Naturally occurring; common industrial by-product; By-product of oil field activity

Total Alkalinity as

CaCO3 (ppm) 2012 NA NA 113 113 - 114 NA Naturally occurring soluble mineral salts

Total Dissolved

Solids (ppm)

2012 NA 1000 192 188 - 195 NA

Total dissolved mineral constituents in water

Total Hardness as

CaCO3 (ppm) 2008 NA NA 174 168 - 177 NA Naturally occurring calcium

Zinc (ppm) 2009 NA 5.0 0.002 0.0 - 0.005 NA Moderately abundant naturally occurring element; Used in the metal industry

MICROBIOLOGICAL CONTAMINANTS

Fort Hood water sampled by American Water

Substance (units) Year

Sampled

MCL MCLG

Highest Monthly % of

Positive Samples

Compliance

Achieved Typical Source

Total Coliform bacteria are used as indicators of microbial contamination of drinking water because testing for them is easy. While not disease-causing organisms themselves, they are often found in association with other microbes that are capable of causing disease. Coliform bacteria are more hardy than many disease-causing organisms; therefore, their absence from water is a good indication that the water is microbiologically safe for human consumption.

Coliform, Total

(TCR)

Presence of coliform bacteria in more than 5% of the monthly samples.

0 1.6% Yes

Naturally present in the environment

Coliform, Fecal or E.Coli (TCR) REPORTED MONTHLY TESTS FOUND NO FECAL COLIFORM BACTERIA

LEAD AND COPPER

Fort Hood water sampled by American Water

Substance

(units)

Year

Sampled

AL MCLG

90th

Percentile

Sites

Above AL

Compliance

Achieved Typical Source

Lead (ppb) 2013 15 0 1.6 0 Yes Corrosion of household plumbing; Erosion of natural deposits

Copper (ppm) 2013 1.3 0 0.0551 0 Yes Corrosion of household plumbing; Erosion of natural deposits

Violations Table

Lead and Copper Rule The lead and copper rule protects public health by minimizing lead and copper in drinking water, primarily by reducing corrosivity. Lead and copper enter drinking water mainly from corrosion of lead and copper containing plumbing materials.

In 2013 American Water had 30 samples analyzed for lead and copper at a State certified laboratory. None of the samples were above the TCEQ action level and posed no taste, odor or heath affects to our customers. All of the results were given to the customers that had their taps sampled in accordance with TCEQ regulations.

Violation type Violation begin Violation end Violation explanation

FOLLOW-UP OR ROUTINE TAP

M/R (LCR)

10/01/2013 02/05/2014 The contract laboratory used to analyze the lead and copper samples, failed to report the results to the TCEQ by the submission deadline

Lead customer notice 12/31/2013 07/01/2014 Failure to certify to the TCEQ that the lead results were provided to the customers. The certification was to be provided no later than 90 days after the results were reported to the customers.