W81XWH-16-R-0023.doc

Section SF 1449 - CONTINUATION SHEET

Program Admin. and Technical Support

FFP

Services to provide Program Administration and Technical Support to the CDMRP during the base period of 01 July 2016 - 30 June 2017. The contract price shall consider the requirements of the PWS and the annual estimated level of support provided in the PWS. This is an IDIQ contract so all funding will be applied at the task order level.

FOB: Destination

NET AMT

Other Direct Costs

COST

The Government assumes a CLIN for travel and travel-related expenses in the amount of $25,000 in the base period. All travel shall be reimbursed in accordance with the Joint Travel Regulations. This CLIN shall be used for travel costs associated with Base Year Support.

ESTIMATED COST

Contractor Manpower Reporting

FFP

Input of the Accounting for Contract Services information in the website operated and maintained by the Assistant Secretary of the Army (Manpower and Reserve Affairs). See the "Contractor Manpower Reporting" paragraph for specific reporting information. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall provide evidence of compliance with the CMR requirement to the COR no later than 30 November of each calendar year. The Unit Identification Code (UIC) for the U.S. Army Medical Research and Material Command (USAMRMC) is W03JAA.

NET AMT

FFP

Services to provide Program Administration and Technical Support to the CDMRP during the option period of 01 July 2017 - 30 June 2018. The contract price shall consider the requirements of the PWS and the annual estimated level of support provided in the PWS. This is an IDIQ contract so all funding will be applied at the task order level.

NET AMT

COST

The Government assumes a CLIN for travel and travel-related expenses in the amount of $25,000 in the option period. All travel shall be reimbursed in accordance with the Joint Travel Regulations. This CLIN shall be used for travel costs associated with Option Period 1 Support.

ESTIMATED COST

FFP

Input of the Accounting for Contract Services information in the website operated and maintained by the Assistant Secretary of the Army (Manpower and Reserve Affairs). See the "Contractor Manpower Reporting" paragraph for specific reporting information. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall provide evidence of compliance with the CMR requirement to the COR no later than 30 November of each calendar year. The Unit Identification Code (UIC) for the U.S. Army Medical Research and Material Command (USAMRMC) is W03JAA.

NET AMT

FFP

Services to provide Program Administration and Technical Support to the CDMRP during the option period of 01 July 2018 - 30 June 2019. The contract price shall consider the requirements of the PWS and the annual estimated level of support provided in the PWS. This is an IDIQ contract so all funding will be applied at the task order level.

NET AMT

COST

The Government assumes a CLIN for travel and travel-related expenses in the amount of $25,000 in the option period. All travel shall be reimbursed in accordance with the Joint Travel Regulations. This CLIN shall be used for travel costs associated with Option Period 2 Support.

ESTIMATED COST

FFP

Input of the Accounting for Contract Services information in the website operated and maintained by the Assistant Secretary of the Army (Manpower and Reserve Affairs). See the "Contractor Manpower Reporting" paragraph for specific reporting information. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall provide evidence of compliance with the CMR requirement to the COR no later than 30 November of each calendar year. The Unit Identification Code (UIC) for the U.S. Army Medical Research and Material Command (USAMRMC) is W03JAA.

NET AMT

FFP

Services to provide Program Administration and Technical Support to the CDMRP during the option period of 01 July 2019 - 30 June 2020. The contract price shall consider the requirements of the PWS and the annual estimated level of support provided in the PWS. This is an IDIQ contract so all funding will be applied at the task order level.

NET AMT

COST

The Government assumes a CLIN for travel and travel-related expenses in the amount of $25,000 in the option period. All travel shall be reimbursed in accordance with the Joint Travel Regulations. This CLIN shall be used for travel costs associated with Option Period 3 Support.

ESTIMATED COST

FFP

Input of the Accounting for Contract Services information in the website operated and maintained by the Assistant Secretary of the Army (Manpower and Reserve Affairs). See the "Contractor Manpower Reporting" paragraph for specific reporting information. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall provide evidence of compliance with the CMR requirement to the COR no later than 30 November of each calendar year. The Unit Identification Code (UIC) for the U.S. Army Medical Research and Material Command (USAMRMC) is W03JAA.

NET AMT

FFP

Services to provide Program Administration and Technical Support to the CDMRP during the option period of 01 July 2020 - 30 June 2021. The contract price shall consider the requirements of the PWS and the annual estimated level of support provided in the PWS. This is an IDIQ contract so all funding will be applied at the task order level.

NET AMT

COST

The Government assumes a CLIN for travel and travel-related expenses in the amount of $25,000 in the option period. All travel shall be reimbursed in accordance with the Joint Travel Regulations. This CLIN shall be used for travel costs associated with Option Period 4 Support.

ESTIMATED COST

FFP

Input of the Accounting for Contract Services information in the website operated and maintained by the Assistant Secretary of the Army (Manpower and Reserve Affairs). See the "Contractor Manpower Reporting" paragraph for specific reporting information. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. The Contractor shall provide evidence of compliance with the CMR requirement to the COR no later than 30 November of each calendar year. The Unit Identification Code (UIC) for the U.S. Army Medical Research and Material Command (USAMRMC) is W03JAA.

NET AMT

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

Program Administration and Technical Support Services

SECTION 1.0: GENERAL INFORMATION

1.1 Purpose

To award a contract for program administration and technical support services to the Congressionally Directed Medical Research Programs (CDMRP) and the United States Army Medical Research and Materiel Command (USAMRMC).

To support the tasks identified below requires an experienced and cohesive team of junior and senior level program administrators, technical, and administrative personnel who can demonstrate a comprehensive understanding of the requirements to produce acceptable deliverables within the required timelines while meeting cost, schedule, and performance requirements.

The Government reserves the right to include support for other federal agencies. These efforts may be in conjunction with changes directed by USAMRMC or a separate task. The Contractor shall provide all necessary qualified personnel to provide support for each of the selected organizations.

1.2 Background The USAMRMC is a major subordinate Command of the United States Army Medical Command. The Commanding General (CG), USAMRMC, directs the management of a number of medical research, development and acquisition programs. Research includes breast, prostate, ovarian and lung cancer, defense health, neurofibromatosis, tuberous sclerosis complex, autism, psychological health/traumatic brain injury, spinal cord injury research, bone marrow failure, multiple sclerosis medical imaging, medical informatics, behavioral health, medical simulators, mobile health applications, medical robotics, deployed health, and other medical research programs. The USAMRMC is responsible for planning, coordinating, integrating, programming, budgeting and executing these programs.

1.3 Period of Performance

The anticipated period of performance of this contract is date of contract award for 12 months. There will also be four (4) one-year renewable options to be exercised at the discretion of the government (total potential of a five [5] year contract).

1.4.

Key Personnel

Key Personnel will be identified at the task order level. Substitutions of proposed Key Personnel shall not be allowed for a period of six months after award, except under extreme circumstances. Any substitution or replacement of Key Personnel shall have qualifications equal to or greater than the individuals proposed. For temporary and/or permanent replacement of Key Personnel, the Contractor shall provide a resume for each individual to the COR. Resumes shall be provided at least one week (or as mutually agreed upon) prior to making any personnel changes. The Government reserves the right to pre-approve any replacement or substitutions of Key Personnel. Contractor personnel must submit necessary information to start the clearance review process prior to reporting for performance.

1.5 CDMRP Hours of Operation

The CDMRP operates on a Monday through Friday work schedule. Overtime is only permitted when pre-approved by the Contracting Officer. Overtime typically occurs during business travel. Normal hours of operation are 7:30 AM to 4:30 PM. Telework and alternate work schedules may be considered.

1.6 Contract Kick-Off Meeting The Contractor shall contact the COR to set up a post-award conference with the COR and other designated staff, within 30 business days after the start date of the contract.

1.7 Contract Description

The government intends on awarding an Indefinite Delivery Indefinite Quantity contract with firm fixed price task/delivery orders.

1.8 Travel

Travel may be required to perform tasks in Section 4.0 below. The COR is the travel order approval authority as designated in writing by the Contracting Officer. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the COR and is on a strictly cost reimbursable basis. The Contractor shall be authorized travel expenses consistent with the substantive provisions of the JTR and the limitation of funds specified in the task order. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs, subject to local policy and procedures.

1.9 Non-Personal Services

This award identifies services that are strictly non-personal in nature.

1.10 Severable / Non-Severable Services

This award identifies services that are severable in nature.

1.11 Inherently Governmental Functions

This requirement has been reviewed and contains no services that are inherently governmental functions.

1.12 Organizational Conflict of Interest (OCI) Category

OCI is categorized into three broad categories, as defined in Attachment 1, for purposes of identifying, avoiding or mitigating against OCIs in accordance with FAR Subpart 9.5. If the Offeror/Contractor believes that a real or apparent OCI may exist as a result of an award, the Contractor shall also submit an OCI Mitigation Plan with its proposal as outlined in Attachment 1.

Contractor participation in more than one of these areas may give rise to an unfair competitive advantage resulting from access to advance acquisition planning, source selection sensitive or proprietary information. Furthermore, Contractor participation in more than one area may give rise to a real or apparent loss of Contractor impartiality and objectivity where its advisory or planning assistance in one area potentially affects its present or future participation in another area.

The purpose of this categorization is to accomplish the following three objectives: (1) to inform prospective Offerors that CDMRP presumes that award of a contract or order in the subject category will give rise to real or apparent OCI’s with respect to requirements in the other two categories and or may give rise to an CCI in the same category; (2) to assist current Contractors and prospective Offerors in developing their own business strategies regarding participation in CDMRP requirements and in identifying and, where possible, avoiding or mitigating against OCIs; and (3) to ensure that all current Contractors and prospective Offerors are afforded the maximum practicable opportunity to compete for all CDMRP requirements consistent with the restrictions required under FAR Subpart 9.5 and sound business practices.

For purposes of identifying and/or mitigating against OCIs, CDMRP will examine all its services requirements and acquisitions regardless of the cognizant contracting activity (e.g., USAMRAA, GSA, other agency Multiple Award Schedules, etc.) or the type of contract vehicle used (e.g., FSS order, Fair Opportunity competitive order under Multiple Award ID/IQ Contracts, competitively negotiated awards under FAR Part 15, etc.).

Each CDMRP services solicitation will therefore be designated as falling within one of the three above defined categories. The work called for under this contract / order has been determined by CDMRP to fall within the following OCI category:

Category 2: Program and/or Administrative Support

SECTION 2.0: GOVERNMENT-FURNISHED PROPERTY AND SERVICES

2.1 General Information

The government will provide the facilities, equipment, and materials listed below. All Government furnished property will be tracked on the appropriate form at the task order level.

2.2 Government-Furnished Property

The government will provide office space at the government site designated in the task/delivery order. The government will also make available a personal computer, telephone, fax machine, copying and scanning machine, printer, and supplies necessary to perform the work on-site. If the employee is a teleworker, the government will provide required government furnished equipment, but telephone, internet connectivity, and other equipment will not be provided and shall be the sole responsibility of the contractor’s employee.

2.3 Government-Furnished Services

The government shall provide custodial, utility, pest control, telephone, refuse collection, and postage (government related materials only) services for government provided space.

2.4 Government-Mandated Training

All government mandated training (partially noted in Section 3.0 below) is required for all individuals who are physically located at Fort Detrick or require network access, including contractors. All government mandated training shall be government furnished and shall be completed online or on-site during duty hours and in accordance with established timelines.

SECTION 3.0: CONTRACTOR REQUIREMENTS

3.1 Contractor Personnel Minimum Requirements

3.1.1 The contractor shall have a signed letter of intent from the proposed Key Personnel employees in response to the task order solicitations and must be available to begin work at the CDMRP provided facility (as outlined in section 2.2 above).

3.1.2 The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with skills, and when required, training, and experience. The contractor shall match personnel skills to the work or task. The contractor shall ensure the labor categories as defined in the Labor Categories and Descriptions labor rates, and man-hours utilized in the performance of each task order issued hereunder will be the minimum necessary to accomplish the task. The contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract and task orders. The governments estimated labor categories and descriptions are provided in Attachment 2.

3.1.3 All contractor personnel requiring access to a government information system who are proposed on this contract shall be designated as ADP III at a minimum as defined by Department of Defense Regulation 5200.2R (for reference, review http://www.dtic.mil/whs/directives/corres/pdf/52002r_0187/p52002r.pdf). Each employee must also be a United States citizen. This is necessary so the contract employee may be granted access to the Fort Detrick domain. The CDMRP will initiate the process with the appropriate personnel at Fort Detrick for the successful offeror’s employees to obtain a National Agency Clearance and Inquiries (NACI). If contractor personnel are unable to receive a favorable NACI and/or be a United States citizen, that individual may not be employed under this contract.

3.1.4 All contractor employees, including sub-contractor employees, requiring access to Army installations, facilities or controlled access areas shall complete AT Level I training within (30) calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor employee and sub-contractor employee to the COR and CDMRP Training Officer within five (5) calendar days after completion of training by all employees and sub-contracting personnel. AT Level I awareness training is available at https://atlevel1.dtic.mil/at.

3.1.5 The contractor and all associated sub-contractor employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Security Office. The contractor workforce must comply with all personnel identity verification requirements as directed by DoD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

3.1.6 All contractor employees with access to a government information system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services and must successfully complete the DoD Information Awareness training prior to access to the information system and then annually thereafter. The CDMRP Training Officer will register contractor employees and will be responsible for tracking and uploading all training certificates into ATCTS.

3.1.7 All contractor employees and associated sub-contractor employees with access to a government information system must complete Level I Operations Security (OPSEC) training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training thereafter.

3.1.8 All contractor employees and associated sub-contractor employees with access to a government information system must complete the DoD IA Awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.02, DoD 8570.01-M and AR 25-2 within six months of employment.

3.1.9 All contractor employees and associated sub-contractor employees with access to a government information system must complete the annual Health Insurance Portability and Accountability Act (HIPAA) and Privacy Act Security Training annually. The Contractor and subcontractor employees shall complete this required non-residential initial core training course and annual refresher training thereafter.

SECTION 4.0: PERFORMANCE OBJECTIVES

The Government intends to issue task orders as the need for support arises. Task order requests will specify the support required at that time.

4.1 Objective 1 – Provide Administrative Support to the CDMRP

The contractor shall provide the administrative support necessary to support the following aspects of CDMRP’s mission.

4.1.1 Key Task: Clerical Support to the Grants Management Division

The contractor shall provide all clerical support to the CDMRP Grants Management division. The contractor shall in/out-process all progress reports using CDMRP’s Electronic Grants System (EGS), assist the Science Officers with Grants Officer Representative file maintenance including upload electronic contracting documents and support agreements into EGS, review documents for accuracy in comparison with the EGS data, and collaborate with USAMRMC personnel to resolve any discrepancies.

4.1.2 Key Task: Logistical Support

The contractor shall provide logistical support services to assist in the government oversight of all CDMRP logistics and property management functions. The contractor shall provide assistance in CDMRP warehouse operations, in assembly of new furniture and equipment, assist in maintaining office supplies in three (3) office buildings, assist in moving furniture, supplies and equipment between the CDMRP warehouse and three (3) office buildings, act as the facility manager for four (4) buildings, track all training requirements for CDMRP military, federal civilian, IPA and contractor personnel, provide planning and repair support services and planning renovation and construction projects, and have working knowledge of the Army Regulation (AR) 40-61, Inventory Management and Medical Supply Support Account (MSSA) procedures.

4.2 Objective 2 – Provide Technical Support Services to the CDMRP

The contractor shall provide all technical support necessary to support all aspects of CDMRP’s mission.

4.2.1 Key Task: Public Relations Support

The contractor shall provide all CDMRP public relations support services. In collaboration with CDMRP leadership and staff, the contractor shall provide public relations planning support services, public relations coordination services, provide web media support services, and provide CDMRP social media services. The contractor shall also collaborate with USAMRMC public affairs office, other federal agencies, consumer organizations, professional associations, biotechnical industries, and educational institutions.

4.2.2 Key Task: Program Evaluation Support

The contractor shall provide program evaluation support services. In collaboration with CDMRP leadership and staff, the contractor shall provide expert guidance and support on program-specific evaluation projects. The contractor shall also lead, design, and implement program evaluation studies and analyze the results of those studies. The contractor shall also identify key areas of the organization’s processes that can be feasibly assessed and improved through detailed evaluation. The contractor shall also prepare graphic presentations including summary spreadsheets and graphs in support of program evaluation efforts. The contractor shall also maintain the program evaluation calendar, attend, participate in, and write minutes for all program evaluation meetings.

4.2.3 Key Task: Portfolio Analysis Support

Serve as the primary custodian of all data obtained through CDMRP’s portfolio analysis process and ensure the integrity of this data in EGS, track the annual validation of portfolio codes by program and coordinate the code locking process in EGS, serve as an external resource to individual IPTs by preparing pie charts and graphs for specific project requests, maintaining summary tables for each program, and by annually developing baseline pie charts for each program, coordinate efforts to review and update the portfolio coding outlines, and maintain coding guidelines and provide training materials for portfolio coding.

4.2.4 Key Task: Data Management and Reconciliation Support

The contractor shall provide data management and reconciliation support services by tracking, monitoring, and confirming data deliverables for imports into EGS; coordinate, quality control review, correct, and format all exports of data from EGS; document data procedures, policies and practices and ensure compliance by users of EGS; monitor and verify data on CDMRP website; train new EGS users on data management processes; define data elements shared across organizations within MRMC for their data requirements; reconcile EGS and website data with Financial Manager’s records; identify data on the CDMRP website that requires updates and/or identify incorrect data.

4.3 Objective 3 – Provide Program Administration Support to the CDMRP

The contractor shall provide the program administration support services necessary to support all aspects of CDMRP’s mission. The specific programs to be supported shall be identified at the task order level.

4.3.1 Key Task: Program Analyst Support

The contractor shall provide technical and administrative Program Analyst support by assisting with harvesting, analyzing and collating data and/or information for responses to information requests, developing program reports, award progress tracking, assisting with program evaluation and portfolio analysis, providing program and project briefings, developing and tracking interagency support agreement documents, reviewing and following up on delinquency reports, and providing project management support to the Science Officers and Grants/Contracting Officer’s Representative.

4.3.2 Key Task: Program Administration Support

The contractor shall provide program administration and management support (research program to be identified at the task order level) by providing program planning, budgeting, and execution in accordance with established milestones; responding to taskers, Congressional inquiries, data calls, and all other inquiries; developing and facilitating efforts to evaluate the efficacy and outcomes of identified research programs to inform Congress and for future planning; assisting in identifying research program accomplishments for information dissemination; leading or participating on the research program’s Integrated Program Team to support all aspects of the program life cycle; managing the update of the program announcement templates for use by any CDMRP program; and coordinating activities related to enhancing the rigor of preclinical research across multiple levels of the CDMRP award cycle.

SECTION 5.0: QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

5.1 The COR shall inspect the services performed by the contractor by reviewing work products on a random sampling basis and by obtaining regular customer feedback.

5.2 The contractor shall contact the COR to set up quarterly evaluation meetings to discuss the status of the contract, deliverables, contract performance and results of the QASP evaluation. Prior to meeting, the CDMRP contract manager will coordinate schedules for government staff (Contract Officer, Contract Specialist, COR and CDMRP personnel) to receive input for the evaluation of the performance of the contractor.

5.3 Specific QASP surveillance items shall be negotiated at the task order level. A QASP (Attachment 3) is provided with the minimum requirements and additional items shall be added per the task order performance work statement.

SECTION 6.0: DELIVERABLES

6.1 Delivery Address

All deliverables shall be submitted to the COR and/or Task Order COR (TOCOR) designated in the COR/TOCOR appointment letter.

6.2 Method of Delivery:

Electronic copies shall be delivered using Microsoft Office suite of tools (for example, MS Word, MS Excel, MS PowerPoint) or in Adobe PDF format, unless otherwise specified by the COR. Electronic submission shall be made via email, unless otherwise agreed to by the COR.

6.3 Deliverables

6.3.1 Confidentiality Agreement (Deliverable 1)

For each task order awarded under the resulting contract, the Contractor shall sign the CDMRP Confidentiality Agreement (Attachment 4) and ensure that all staff including all employees, subcontractors, and consultants assigned to or performing under the task order execute, sign, and adhere to the terms of the Non-Disclosure Statement. Assignment of key staff who has not executed this statement or failure to adhere to this statement may constitute default on the part of the Contractor.

6.3.2 Monthly Task Status Report (Deliverable 2)

The Contractor shall submit a Monthly Report for each task order issued under this contract. The report shall be sorted by the task order number. The report shall include progress, status, and any problems/issues encountered as applicable to task order type. This report does not replace reporting on Fixed Fee as required by FAR 52.216-8. The Contractor shall require and incorporate input from subcontractors where there are critical or significant tasks related to the prime contract. Critical or significant tasks shall be defined by mutual agreement between the Government and the Contractor. The format for the report shall be agreed upon by the Government and Contractor. Additional reporting requirements will be identified at the task order level.

6.3.3 Incoming Transition Plan (Deliverable 3)

6.3.3.1 The Contractor shall provide an Incoming Transition Plan for the 30 day period prior to full task order performance. This may include the following tasks:

Obtaining Ft. Detrick ID and Common Access Card (CAC) for appropriate personnel, scheduling and completing Government required training and certification in accordance with the AT/ OPSEC requirements in accordance with Section 3 of the performance work statement, Orientation phase and program to introduce Government personnel, programs, and users to the Contractor's team, tools, methodologies, and business processes, Coordination with Government representatives, Review, evaluation, and transition of incumbent support services, Transfer of Government Furnished Equipment (GFE) and Government Furnished Information (GFI), and GFE inventory management assistance.

6.3.4 Outgoing Transition Plan (Deliverable 4)

6.3.4.1 The Contractor shall provide an Outgoing Transition Plan for the 60 day period prior to contract end when work is being transitioned from this active contract to a follow-on contract/order or Government entity. This transition may be to a Government entity, another Contractor, or to the existing Contractor under a new contract/order.

6.3.4.2 In accordance with the Government-approved plan, the Contractor shall assist the Government in planning and implementing a complete transition from this Contract and/or orders issued under this Contract to a successful provider. This shall include formal coordination with Government staff and successor staff and management. The transition plan may include tasks such as:

· Ensuring continuity of services

· Coordination with Government representatives

· Transition of historic data to new Contractor system including a list of current incumbent contractor personnel

· Transfer of any Contractor purchased Government owned assets (if applicable)

· Transfer of GFE and GFI and GFE inventory management assistance

· Coordination with the Government to account for government keys, ID/access cards, and any security codes (if applicable)

6.3.5 Contractor Manpower Reporting (CMR)

Accounting for Contract Services: This requirement is to be completed on an individual task order basis. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL Contractor manpower (including sub-Contractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the format using the following web address: https://cmra.army.mil. The required information includes (1) Contract Number; (2) Delivery Order Number (if applicable); (3) Task Order Number (if applicable); (4) Requiring Activity Unit Identification Code (UIC); (5) Command; (6) Contractor Contact Information; (7) Federal Service Code (FSC); (8) Direct Labor Hours; (9) Direct Labor Dollars; and (10) Location. In the event the Contracting Officer Representative (COR)/Contracting Officers’ Technical Representative (COTR) has not entered their data requirements first, the Contractor must also enter the COR/COTR required data with the exception of fund cite, obligations, and disbursement data. The CMRA helpdesk can be reached at 703/695-5103 or 703/695-5058 for any technical questions. The helpdesk can also be contacted via email: contractormanpower@hqda.army.mil. As part of its quote or offer, the Contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting requirement. The reporting period will be the period of performance not to exceed 12 months ending 30 September of each Government fiscal year and must be reported by 15 November of each calendar year. The contractor shall provide verification of CMR submission to the COR (Deliverable 5).

Base Contract Deliverables

A summary of deliverables for the base contract follows:

USAMRAA: CS, KO

SECTION 7.0: SECURITY REQUIREMENTS

7.1 Information Security

Establish appropriate administrative, technical, and physical safeguards to protect any and all Government data. Ensure the confidentiality, integrity, and availability of Government data in compliance with all applicable laws and regulations, including data breach reporting and response requirements, in accordance with DFAR Subpart 224.1 (Protection of Individual Privacy), which incorporates by reference DoDD 5400.11, “DoD Privacy Program,” May 8, 2007, and DoD 5400.11-R, “DoD Privacy Program,” May 14, 2007. The contractor shall also comply with federal laws relating to freedom of information and records management.

7.1.1 Health Insurance Portability and Accountability Act (HIPAA)

Comply with all requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) (Pub. L. 104-191), as implemented by the HIPAA Privacy and Security Rules codified at 45 C.F.R. Parts 160 and 164, and as further implemented within the Military Health System (MHS) by DoD 6025.18-R, "DoD Health Information Privacy Regulation," January 24, 2003, and DoD 8580.02-R, “DoD Health Information Security Regulation, July 12, 2007. Comply with all applicable HIPAA-related rules and regulations as they are published and as further defined by later-occurring Government requirements and DoD guidance, including current and forthcoming DoD guidance implementing applicable HIPAA amendments under the American Recovery and Reinvestment Act of 2009 (ARRA). Any rules and regulations that are published, and/or requirements that are defined after the award date of this contract, and that require expenditure of additional Contractor resources for compliance, may be considered “changes” and will be subject to the “changes” clause under the contract.

7.1.2 Breach Response

DoD 5400.11-R, “DoD Privacy Program,” May 14, 2007, defines a breach as the “actual or possible loss of control, unauthorized disclosure, or unauthorized access of personal information where persons other than authorized users gain access or potential access to such information for other than authorized purposes where one or more individuals will be adversely affected.” Within one hour of discovery, the breach must be reported to the US Computer Emergency Readiness Team (US CERT) at https://forms.us-cert.gov/report/ and to the TMA Privacy Office at PrivacyOfficerMail@tma.osd.mil as well as the USAMRMC IA and CDMRP IA.

Adhere to the reporting and response requirements set forth in the Office of the Secretary of Defense (OSD) Memorandum 1504-07, “Safeguarding Against and Responding to the Breach of Personally Identifiable Information,” June 5, 2009; DoD 5400.11-R, and applicable TMA Privacy Office guidance, including current and forthcoming DoD guidance on ARRA breach notification requirements, available at: http://www.tricare.mil/tmaprivacy/breach.cfm.

7.1.3 Privacy Impact Assessment (PIA)

Provide for the completion of a Privacy Impact Assessment (PIA) for any applicable systems that collect, maintain, use or disseminate personally identifiable information (PII) or protected health information (PHI) about members of the public, federal personnel, contractors, or in some cases foreign nationals.

To begin the PIA process, Contractors are responsible for the completion of the PIA Determination Checklist. This Checklist provides basic system information to the TMA Privacy Office and ensures that the appropriate decision concerning PIA requirements is made. The Checklist can be downloaded from http://www.tricare.mil/tmaprivacy/downloads/PIADC.121008.pdf.

Contractors are responsible for the employment of practices that satisfy the requirements and regulations of: Section 208 of E-Government (E-Gov) Act of 2002, (Pub. L. 107-347); DoDI 5400.16, “DoD Privacy Impact Assessment (PIA) Guidance,” February 12, 2009; and, Office of Management and Budget (OMB) Memorandum 03-22, “OMB Guidance for Implementing the Privacy Provisions of the E-Government Act of 2002,” September 26, 2003. When completing a PIA, the Contractor is responsible for using the DoD-approved PIA Template, DD Form 2930, available at http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd2930.pdf.

Completed PIA Determination Checklists and DD Form 2930s will be sent to the TMA Privacy Office at piamail@tma.osd.mil.

7.1.4 Privacy Act and HIPAA Training

Ensure that all staff including subcontractors and consultants comply with the training requirements of the Privacy Act of 1974 (5 U.S.C. 552a) and Health Insurance Portability and Accountability Act of 1996 (HIPAA) (Pub. L. 104-191). The training requirements are mandated by OSD Memorandum 15041-07, “Safeguarding Against and Responding to the Breach of Personally Identifiable Information;” DoD 6025.18-R, “DoD Health Information Privacy Regulation,” January 24, 2003; and the TMA Workforce Training Policy Memorandum, dated May 28, 2008, on the subject, “Workforce Training Policy Pursuant to the Department of Defense Privacy Act Regulations and the Department of Defense Health Insurance Portability and Accountability Act Privacy and Security Regulations.”

Ensure that the annual Privacy Act and HIPAA training is completed by all staff assigned to or performing on this task order contract, including subcontractors and consultants. All required Privacy Act and HIPAA training will be conducted online through Military Health System Learn (MHS Learn) at https://mhslearn.csd.disa.mil to meet the above requirements. Ensure all employees and subcontractors supply a certificate of Privacy Act and HIPAA training completion to the Contracting Officer Representative (COR) within 30 days of being assigned to task order contract and on an annual basis based on the trainee’s birth month thereafter.

7.1.5 Records Management

When creating and maintaining official government records, comply with all federal requirements established by 44 United States Code (USC), 41 USC, 36 Code of Federal Regulations (CFR), Department of Defense (DOD) Administrative Instruction No. 15 (DOD AI-15), “Records Management, Administrative Procedures and Records Disposition Schedules,” and Chapter 2 of the TRICARE Operations Manual.

7.1.6 Freedom of Information Act (FOIA) Office

TRICARE Freedom of Information Act Service Center procedures require a written request under FOIA to be addressed to the Freedom of Information Officer, USAMRAA. The request shall describe the desired record as completely as possible to facilitate its retrieval from files and to reduce search fees which may be borne by the requestor. No more than ten working days shall elapse after a request has been received by the Freedom of Information Officer before notification is sent that the request has been granted or denied. The administrative time limit for responding to FOIA requests does not begin until the request is received by USAMRAA.

In response to requests received by contractors for the release of information, unclassified information, documents and forms which were previously provided to the public as part of routine services shall continue to be made available in accordance with previously established criteria. All other requests from the public for release of USAMRMC records and, specifically, all requests that reference the Freedom of Information Act shall be immediately forwarded to USAMRAA, ATTENTION: Freedom of Information Officer, for appropriate action. The contractor shall process requests by individuals for access to records about themselves under the Privacy Act procedures when those procedures are more advantageous to the requestor.

ADDITIONAL INSTRUCTIONS

PROPOSAL SUBMISSION INSTRUCTIONS.

a. POINT OF CONTACT (POC): Due to the difficulties in receipt of mail through normal postal services, questions and proposals shall be sent via E-mail to the POC, at christopher.l.baker132.civ@mail.mil. The Offeror is responsible for ensuring receipt by the POC.

b. PROPOSAL QUESTIONS: Questions may be submitted to the POC via email No Later Than 5 April 2016 at 4:00PM Eastern Time. Follow-up/additional questions will not be accepted after this date. Answers to Contractor submitted questions will be provided via amendment posted to FedBizOpps.

c. PROPOSAL DUE DATE: No Later Than: 21 April 2016 at 3:00 PM Eastern Time (also shown in Block 8 of the solicitation).

d. ELECTRONIC SUBMISSION: Proposals shall be electronically submitted to the Point of Contact above. Your submission should include three separate parts: a Price proposal , a Non-Price proposal, and Solicitation/Representations and Certifications. The Non-Price proposal shall be submitted in MS Word or searchable PDF format. The Price proposal shall be submitted in MS Word or MS Excel 2000 or higher, but not greater than MS Word or MS Excel 2003 format. The firewall utilized by the Government contracting office does not authorize or accept zip files.

PROPOSAL CONTENT AND FORMAT INSTRUCTIONS.

The Offeror’s submission shall include three separate parts: a Price proposal , a Non-Price proposal, and Solicitation/Representations and Certifications.

a. ADMINISTRATIVE FORMAT INSTRUCTIONS:

(1) PAGE LIMITS: Non-price proposals are limited to 25 double-sided pages. Pages should be numbered consecutively throughout the document and not by sections. For any sections of a proposal with a defined page limit, pages exceeding the specified limit will be removed and not forwarded for evaluation. The following sections are not subject to page limits:

· Table of Contents

· Title page

· Contractor Task Order POC Cover Page

· Past Performance Questionnaires

· Transition-In Plan

(2) FORMATTING: Proposal content shall be no smaller than Times New Roman font 12 pitch. Exhibits, graphics, charts, captions, etc., shall be no smaller than 10 pitch.

b. NON-PRICE PROPOSAL CONTENT INSTRUCTIONS The Offeror’s non-price proposal shall clearly reflect the offerer’s approach to execute and comply with the performance requirements identified in the PWS, regardless of the Government’s estimated effort. Your non-price proposal, including any supporting documentation, is to be clear and concise. The level of effort proposed must be consistent with the proposed solution outlined in your non-price proposal. The proposal must fully document and substantiate a cross mapping of your price approach as it equates to the non-price proposal. If you intend to use any labor categories that you feel are consistent in duties with the level of effort labor categories but are titled differently, in accordance with your cost accounting procedures, you must cross map those labor categories to the Government’s PWS to ensure your proposal receives a proper evaluation. All items should be addressed in the evaluation criteria.

The Offeror’s non-price proposal shall contain the following:

Technical Approach

Experience

Management Approach

Past Performance

Factor 1 - Technical Approach:

The Offeror’s proposed Technical Approach shall demonstrate the excellence and appropriateness of the techniques, methods, and processes the offeror plans to use to successfully accomplish the objectives specified in the Performance Work Statement (specifically “how” the objectives will be accomplished), namely:

1. Administrative Support Services

2. Technical Support Services

3. Program Administration Support Services

4. Transition-In Plan

Offerors shall submit a Transition-In Plan for 30 days of incoming transition support from contract to contract. This plan is not subject to the page limitations.

The Transition In Plan shall describe in detail how the Contractor will transition in to the resultant contract to include being capable of providing full performance on the day after the end of the transition-in period.

Factor 2 - Experience:

The Offeror’s proposed Experience shall demonstrate experience performance of identical, similar to, or related to performing tasks contained within the Performance Work Statement, as well as contracts of comparable risk - the functions, responsibilities, and control exercised by the Offeror are essentially the same as required under this solicitation.

The proposal shall describe evidence of relevant corporate experience in managing subcontractors and providing personnel with an appropriate mix and balance in education and training relates to the tasks required in the PWS.

Factor 3 - Management Approach:

The Offeror’sManagement Approach shall demonstrate an approach to staffing that will lead to the successful accomplishment of this requirement. The offeror shall indicate how their chain of command practices will contribute in a positive manner to ensuring the completion of all tasks. The offeror shall discuss their approach to coordinating, directing, and effectively managing sub-contractors, if applicable. The Management Approach shall be comprised of the following:

The Recruitment and Retention Strategy shall demonstrate how the contractor plans to meet the requirement in the PWS specific to staffing and managing qualified personnel. The Offeror’s proposed recruitment and retention strategy shall address their approach to handling unanticipated personnel issues.

The Offeror’s proposed Management Plan shall describe the Offeror’s organizational structure and subcontracting relationships. The proposal shall demonstrate that the offeror’s chain of command practices will contribute in a positive manner to ensure the completion of all objectives on schedule and flexibility in allocating resources. The offeror’s proposal shall address methods for managing subcontracts and mitigating organizational conflicts of interest.

The Offeror’s proposed Quality Control Plan (QCP) shall document how the Contractor will meet and comply with the quality standards established in this PWS. At a minimum, the QCP must include a self-inspection plan and an outline of the procedures that the Contractor will use to maintain quality, timeliness, responsiveness, customer satisfaction, and any other requirements set forth in this solicitation. The Offeror’s quality control approach to quality control shall demonstrate and identify processes, procedures, and metrics which, are likely to result in successful outcome within cost and on schedule.

The proposed Risk Mitigation Plan shall document how the Contractor plans to reduce the risk associated with this requirement.

Factor 4- Past Performance:

A Past Performance Questionnaire has been included (Attachment 5) for offerors to distribute to past customers who offerors had/ have provided similar services in the past 3 years. The Offeror, shall submit NO MORE THAN four (4) past performance references for itself as the prime contractor of relevant CONTRACTS in scope, magnitude of effort, and complexities with this requirement. The Offeror shall also submit NO MORE THAN two (2) references for each subcontractor. The contracts may be past or current as long as the recent performance did not end more than three (3) years prior to the due date for the submission of the Offeror’s proposal, and the referenced contracts may have been with Federal, State, or City agencies and commercial customers. Please note that questionnaires shall be submitted by the customer directly to christopher.l.baker132.civ@mail.mil.

In addition, the offeror shall submit a list of references of…