RFP_Questions_and_Answers_25_Jan_2018.docx

ATTACHMENT 5

QUESTION AND ANSWER TEMPLATE

Offerors who determine that the technical requirements of this RFP require clarifications in order to permit submittal of a responsive proposal are requested to submit all questions in writing to the maximum extent possible within 7 calendar days prior to proposal submission date (Block 8, SF 1449). These questions shall be directed to the KO. The Government will issue RFP Questions and answers on www.fbo.gov and acquisition.army.mil, and amend the RFP if necessary to clarify RFP requirements.

Page 102, Paragraph 3.5.2.7

1) Does the Army or the incumbent contractor have lease agreements for the existing dispensers, such as the paper towel, toilet tissue, hand soap, instant hand sanitizer and cleaning chemical dispensers?

2) Do these lease agreements end with the terms of the current contract and will the government allow the new contractor to remove and replace dispensers at the contractors discretion?

3) If the new contractor is allowed to remove and replace the existing dispensers, will these dispensers need to be retained and returned to the government or to the incumbent contractor?

1. No.

2. Not applicable, since there are no lease agreements.

3. No.

2) Could the time possibly be changed to 4:00 P.M?

1. The Government intends to issue an amendment correcting the proposal due date to 12:00 pm.

2. No.

Page 38 of 224, Description of Service paragraph 5.c, Step-Ladder Pricing.

Reference: "Offerors shall annotate monthly firm-fixed unit prices that correspond to the step-ladder increments for square feet quantity to be cleaned for each building" Question: Is the government requesting cost for identified area to be service (Cost for every time work is performed), or is the government asking for the cost of total square footage of performance (Step-ladder SF = Area Serviced times Frequency)?

IAW Description of Services, 5.c, the Government is asking for "a monthly firm-fixed unit prices ("Monthly Unit Price") for each step-ladder range", and that it is "inclusive of all tasks". IAW Description of Services, 5.b., "Exhibit D is provided to offerors for INFORMATION PURPOSES ONLY to illustrate not only the square feet to be cleaned but the normal operational requirements (not cleaning frequencies) for each building by room".

Question: Can the Government provide a copy of the SCA wage determination applicable to this contract?

See Exhibit H - Collective Barganing Agreement.

Page 78 of 224, Performance Work Statement (PWS) paragraph 1.9 Key Personnel Reference: "The contractor shall provide sufficient management to ensure that this task is performed efficiently, accurately, on time, and in compliance with the requirements of this document."

Question: Are offerors required to submit resumes for key personnel in their proposals?

No.

Question: Can the Government provide workload data on the number of beds made per month?

Please see Attachment 1, number 4, Healthcare Statistics.

Question: Can the Government provide an inventory and locations of passenger and service elevators?

Please see Exhibit D.

Question: Can the Government provide the quantity and locations of Walk-Off Mats and Runners?

The Government does not track this data.

Question: Can the Government provide an inventory of Light Fixtures?

The Government does not track this data. However, Exhibit D provides data on rooms and corridors.

Page 106 of 224, PWS, paragraph 5.13.7.1, Register/Diffusers/ Grill Covers.

Reference: "Register/Diffusers/Grill Covers free of dust, film, cobwebs and lint."

Question: Can the Government provide an inventory of Register, Diffusers, and Grill Covers?

The Government does not track this data.

Question: Can the Government provide an inventory to include locations of all interior and exterior glass surfaces, and windows?

Please see Attachment 1, number 3.

Question: Can the Government provide the number of patient cubicles?

Please see Exhibit D.

Question: Can the Government provide the number and location of drinking water fountains?

The Government does not track this data.

Question: Can the Government provide an inventory and location of the furniture to be serviced?

The Government does not track this data.

Question: Can the Government provide the number of trash receptacles for each facility?

The Government does not track this data.

Question: Can the Government provide an inventory of Artificial plants and their locations?

The Government does not track this data.

Question: Can the Government provide an inventory of Hand Sanitizer Dispensers and their locations?

Please see Attachment 1, number 3 for the quantities. The Government does not track the locations.

Page 108 of 224, PWS, paragraph 5.6.2, Specific Tasks and Standards for Cleaning in Type I Areas.

Page 89 of 224, PWS paragraph 2.1, definitions.

Reference: "The contractor shall provide lock-in CSPs to perform housekeeping services in areas identified as Type I in Exhibit D." "Lock-in CSPs are required Monday through Friday, from 5:00 am until the last surgical case (normally approximately at 7:00 pm)." Per 2.1, Definitions, "Lock-In Areas, An area in which the CSP is confined during their operational shift".

Question: Building 0001, TAMC WINGS A, B, & C only has one sterile room, room number 2C302A, that is identified as Type I in Exhibit D. Is the contractor required to provide "Lock-in" service per PWS 5.6.2?

The Government cannot instruct the contractor on how to write their proposal. It is the contractor's responsibillity to determine which location requires "lock-in" service per the PWS.

Page 108 of 224, PWS, paragraph 5.6.2, Specific Tasks and Standards for Cleaning in Type I Areas.

Page 89 of 224, PWS paragraph 2.1, definitions.

Reference: "The contractor shall provide lock-in CSPs to perform housekeeping services in areas identified as Type I in Exhibit D." "Lock-in CSPs are required Monday through Friday, from 5:00 am until the last surgical case (normally approximately at 7:00 pm)." Per 2.1, Definitions, "Lock-In Areas, An area in which the CSP is confined during their operational shift".

Question: Building 0003, TAMC WINGS D has four sterile rooms , room numbers G1D308, G1D512, G1D518, & G1D536 that are identified as Type I in Exhibit D. Is the contractor required to provide "Lock-in" service per PWS 5.6.2?

The Government cannot instruct the contractor on how to write their proposal. It is the contractor's responsibillity to determine which location requires "lock-in" service per the PWS.

Page 108 of 224, PWS, paragraph 5.6.2, Specific Tasks and Standards for Cleaning in Type I Areas.

Page 89 of 224, PWS paragraph 2.1, definitions.

Reference: "The contractor shall provide lock-in CSPs to perform housekeeping services in areas identified as Type I in Exhibit D." "Lock-in CSPs are required Monday through Friday, from 5:00 am until the last surgical case (normally approximately at 7:00 pm)." Per 2.1, Definitions, "Lock-In Areas, An area in which the CSP is confined during their operational shift".

Question: Building 0660, DENTAL CLINIC has two Central Material service rooms, room numbers 151 and 152, that are identified as Type I in Exhibit D. Is the contractor required to provide "Lock-in" service per PWS 5.6.2?

The Government cannot instruct the contractor on how to write their proposal. It is the contractor's responsibillity to determine which location requires "lock-in" service per the PWS.

Page 108 of 224, PWS, paragraph 5.6.2, Specific Tasks and Standards for Cleaning in Type I Areas.

Page 89 of 224, PWS paragraph 2.1, definitions.

Reference: "The contractor shall provide lock-in CSPs to perform housekeeping services in areas identified as Type I in Exhibit D." "Lock-in CSPs are required Monday through Friday, from 5:00 am until the last surgical case (normally approximately at 7:00 pm)." Per 2.1, Definitions, "Lock-In Areas, An area in which the CSP is confined during their operational shift".

Question: Building 0684, ACUTE CARE CLINIC/MED LABORATORY/CMS has two Central Material service rooms, room numbers 216 and 217, that are identified as Type I in Exhibit D. Is the contractor required to provide "Lock-in" service per PWS 5.6.2?

The Government cannot instruct the contractor on how to write their proposal. It is the contractor's responsibillity to determine which location requires "lock-in" service per the PWS.

Question: Can the Government provide historic data on the number of linen and smock repairs per month ?

See Attachment 1, number 3.

Question 1: We were unable to locate Appendix D in the solicitation. Can the Government provide a questionnaire form (Appendix D)?

Question 2: Can the Government provide submittal requirements for the past performance questionnaires, to include the due date for all questionnaires to be returned to the contracting office?

Question 3: Considering Appendix D, Past Performance Questionnaire will be included by an amendment, will the Government consider an extension to the proposal due date to accommodate time needed for contracting representatives from past and current work being performed, to fill out forms and return to the contracting office?

1. Appendix D is part of the Source Selection Plan which is an internal document to the Government and will not be released to the contractor. 2. The Addendum to 52.212-1, instructs the offerors on the past performance submittal requirements of their proposal, specifically paragraph D.2.c. (i.e. due with proposal, attachment 6 customer reference sheet, etc.). 3. At this time, the Government does not anticipate an extension for proposal due date.

Question: The current CBA expires 31 October 2017. Can the government provide an updated CBA?

The most current CBA is in Exhibit H. The union has advised a revision request has yet to be submitted. Current rates in Exhibit H stand.

Question: The nationwide epidemic of influenzas had a negative impact on our proposal development team. In order for us to provide a complete and accurate best value proposal within the limited time, we are requesting an extension to the due date.

At this time, the Government does not anticipate an extension for proposal due date.

Question 1: Can the Government provide a list of required supplies or services to be obtained from nonprofit agencies for this contract?

Question 2: Can the government provide list of vendors currently supporting this requirement?

1. The Government cannot instruct the offeror how to write their proposal. Please follow the instructions of 52.208-9 to meet this requirement. 2. The Government does not have this information as it is provided by the incumbent contractor.

Question: Can the Government provide Hospital Housekeeping Hours for the Day-Shift (1st Shift), Evening Shift (2nd Shift), and Night Shift (3rd Shift)?

No. The Government cannot instruct the offeror how to write their proposal.

Question: Can the Government provide the cost per employee and to the company for the use of RAPIDS?

This information is publicly available via RAPIDS

Question: Are immunizations and pre-employment screenings cost the responsibility of the contractor?

Please see PWS Section 3.

Question: Can the Government clarify the difference between the procedures manual required to be submitted in the proposal and the manual to be submitted after award?

IAW Addendum to 52.212-1, the contractor is required to submit a sample healthcare housekeeping procedures manual with their proposal. IAW PWS 1.18 the contractor shall submit a healthcare housekeeping prcedures manual NLT 15 days after contract award date.

Question: Since this is a " performance based contract", are there Key Performance Indicators (KPI) other than the provided Quality Assurance Surveillance Plan (QASP), Performance Requirements Summary (PRS), and the Acceptable Quality Level (AQL)?

No.

Question: No mention of Respiratory Protection Plan. Is contractor responsible for annual 'Fit Testing'?

Please see PWS 3.4.2.

Question: There are 52 rooms with the description "CHASE" in building 0005. Can the Government provide clarification as to what this room is and what is it used for?

The Government intends to issue an amendment removing Exhibit D and replacing it with a new one. The new Exhibit D will have the term "vestibule" instead of "chase". Vestibule is defined in Section 2 of the PWS.

Question: There are 51 rooms with the description or "Elevator Lobby" but no information on the number of elevators in each lobby. Can the Government provide the quantity of passenger and service elevators?

The Government does not make a distinction in Exhibit D between passenger and service elevators.

Question: Can the government provide the historic usage of consumable supplies?

Please contact the incumbent contractor with your request.

Question: Can we anticipate questions from all interested parties to be posted on FBO?

Yes. The Government will post questions asked by all interested parties in batches prior to solicitation closing.

Question 1: Can the government provide clairification as to the requirement to purchase AblilityOne supplies and services?

Question 2: Does this requirement include all janitorial supplies such as paper goods and chemicals?

Question 3: Does this requirement include all janitorial equipment such as carpet vacumes, buffers, and shampooing equipment?

Question 4: Does services refer to subcontractor?

1. FAR 52.208-9 states the government's requirement. Please utilize your SBA representative and AbilityOne.

2. The Government cannot instruct the offeror how to write their proposal.

3. The Government cannot instruct the offeror how to write their proposal.

4. The Government cannot instruct the offeror how to write their proposal.

Question: Can the Government provide a copy of the "Price and delivery information for the mandatory supplies"?

Please contact the Points of Contact listed in FAR 52.208-9.