A40_Amendment_0002_FedBiOps_07_December_2016__f_.pdf

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Custodial and Grounds Maintenance Service at TAA Locations
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W5J9JE17T0002
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Amendment 0002 for W5J9JE-17-T-0002. Janitorial, Custodial Services

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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE P AGE OF P AGES

J 1 45

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

07-Dec-2016

4. REQUISITION/P URCHASE REQ. NO. 5. P ROJECT NO.(If applicable)

6. ISSUED BY

CODE

W5J9JE 7. ADMINISTERED BY (If other than item 6)

TRANSATLANTIC AFGHANISTAN ENGINEER

DISTRICT (TAA), US ARMY CORPS OF ENGINEERS

CETAA-CT, CAMP PHOENIX

APO, AE 09320

See Item 6

8. NAME AND ADDRESS OF CONT RACT OR (No., St reet , Count y, St at e and Zip Code) 9A. AMENDMENT OF SOLICIT AT ION NO.

W5J9JE-17-T-0002

X 9B. DAT ED (SEE IT EM 11)

15-Nov-2016

10A. MOD. OF CONT RACT /ORDER NO.

FACILIT Y CODE

10B. DAT ED (SEE IT EM 13)

11. T HIS IT EM ONLY AP P LIES T O AMENDMENT S OF SOLICIT AT IONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE P LACE DESIGNATED FOR THE RECEIP T OF OFFERS P RIOR TO THE HOUR AND DATE SP ECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNT ING AND APP ROP RIAT ION DAT A (If required)

13. T HIS IT EM AP PLIES ONLY T O MODIFICAT IONS OF CONT RACT S/ORDERS.

IT MODIFIES T HE CONT RACT /ORDER NO. AS DESCRIBED IN IT EM 14.

A. T HIS CHANGE ORDER IS ISSUED P URSUANT T O: (Specify aut horit y) T HE CHANGES SET FORT H IN IT EM 14 ARE MADE IN T HE

CONT RACT ORDER NO. IN IT EM 10A.

B. T HE ABOVE NUMBERED CONT RACT /ORDER IS MODIFIED T O REFLECT T HE ADMINIST RAT IVE CHANGES (such as changes in paying office, appropriat ion dat e, et c.) SET FORT H IN IT EM 14, PURSUANT T O T HE AUT HORIT Y OF FAR 43.103(B).

C. T HIS SUP P LEMENT AL AGREEMENT IS ENT ERED INT O P URSUANT T O AUT HORIT Y OF:

D. OT HER (Specify t ype of modificat ion and aut horit y)

E. IMP ORT ANT : Cont ract or is not , is required t o sign t his document and ret urn copies t o t he issuing office.

14. DESCRIP T ION OF AMENDMENT /MODIFICAT ION (Organized by UCF sect ion headings, including solicit at ion/cont ract subject mat t er where feasible.)

"The Purpose of this Amendment is as f ollows:

1. Replace Amendment 0001 dated 22 November 2016 in its entirety with Amendment 0002. Which makes changes to the CLIN structure and Perf ormance Work Statement due to base access and applicable base security clarifications and to clarify other matters.

2. The ProJnet system for vendor inquiry submission will close on 9 December 2016.

3. The Offer due date remains unchanged at 20 December 2016.

4. All other terms remain the same.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND T IT LE OF SIGNER (T ype or print ) 16A. NAME AND T IT LE OF CONT RACT ING OFFICER (T ype or print )

15B. CONT RACT OR/OFFEROR

15C. DAT E SIGNED

TEL:

16B. UNIT ED ST AT ES OF AMERICA

EMAIL:

16C. DAT E SIGNED

(Signat ure of person aut horized t o sign)

BY

(Signat ure of Cont ract ing Officer)

EXCEP T ION T O SF 30

APP ROVED BY OIRM 11-84

30-105-04 ST ANDARD FORM 30 (Rev. 10-83) P rescribed by GSA

FAR (48 CFR) 53.243

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT 0002

7 December 2016

PERFORMANCE WORK STATEMENT (PWS)

USACE Facilities Custodial, Grounds Maintenance, Operations & Maintenance, and Repairs

Services at the following locations: Bagram Air Field (BAF), Kandahar Air Field (KAF), Marmal, Qargha, Kabul Area Office at New Kabul Compound (NKC)

1.0. GENERAL. This contract is for custodial, grounds maintenance, and Operations & Maintenance (O&M) services for the US Army Corps of Engineers (USACE), Transatlantic Afghanistan (TAA) District. The Contractor shall perform the work as set forth below. The manner and method of performing the services outlined in this PWS are the responsibility and within the discretion of the Contractor to the extent that it shall maintain the required services in accordance with (IAW) the Terms and Conditions stated herein.

1.1. Description of Services/Introduction. It is the intention of the Government to issue a services contract for O&M, repairs, generator and custodial/grounds maintenance services at some or all of the USACE facilities and grounds at the USACE-TAA locations identified in paragraph 1.4 and 1.5. The Contractor shall provide the management, supervision, labor, transportation, manpower and necessary non-personal services to perform this PWS except for those items specified as government furnished property and services.

1.2. Background. The O&M and Repairs including the identified Custodial and Grounds Maintenance Services provide a clean, safe and healthy working environment for USACE employees in Afghanistan.

1.3. Objective. The objective is to award a firm fixed price (FFP) commercial service contract to perform the services as described in paragraph 1.1. A FFP contract with a performance-based work statement is determined to be the most advantageous and appropriate for this type of service.

1.3.1. The Contractor shall provide the management, supervision, labor, transportation, and manpower and shall be responsible for the efficient, effective, and economical Operations & Maintenance (O&M), repairs, generator and custodial/grounds maintenance services at one or all of the USACE facilities and grounds at the following USACE-TAA locations: Bagram Air Field (BAF), Kandahar Air Field (KAF), Marmal, Qargha, and New Kabul Compound.

1.4. Scope. The minimum services to be provided are described in detail below. The Contractor shall act as an independent Contractor and not as an agent of the U.S. Government and shall perform all requirements in this PWS IAW the terms and conditions of the contract. The Government will not exercise any direct supervision or control over personnel providing the services under this contract. Those personnel will be accountable solely to the Contractor who, in turn, will be accountable to the Government.

1.4.1. KAF Buildings 8 & 9 will be maintained in a low-use capacity (i.e. “mothballed”), with minor maintenance, in facility readiness for turn-over or minimal occupancy.

1.4.1.1. The Contractor will price out, in today’s dollars, what it would cost to bring both KAF Buildings 8 & 9 back up to full O&M capacity and what it would cost to maintain them for 1 year. The Contractor will price out Buildings 8 & 9 individually and may be required to bring only one of the two online at the Government’s discretion, if/when needed.

1.5. Period of Performance. The period of performance shall be one 12 month base year from 1 January 2017 to 31 December 2017. There will be three one-year option periods priced starting on 1 January 2018.

SERVICE AREA GENERAL AREA DISCRIPTIONS/

BUILDINGS

APPROX

AREA

(SF)

Bagram Air Field

(BAF)

(If LNs are used:

Escort service by the Contractor is required for ALL LN employees used)

BAF shall receive Custodial, Grounds Maintenance and Minor Operations & Maintenance (O&M) and Repair Services due to the vast majority of the buildings being on base density (LOGCAP).

Bldg 13956 - Billeting (2 ea) Hallways, (10 ea) Latrines/Showers, (2 ea) Laundry Rooms

Bldg 13940 - Billeting (1 ea) Hallway, (4 ea) Latrines/Showers, (1 ea) Laundry Room

Bldg 23146 - TAA HQ office (1 ea) Hallway & (2

ea) Latrines and 2nd Floor Billeting (1 ea) Hallway, (5 ea) Latrines/ Showers, (1ea) Laundry Room, (1

ea) Conference Room

Bldg 23148 - IT office, (1ea) Latrine

Bldg 23150 - TAA HQ staff office (3 ea) Hallways, (6 ea) Latrines & (l ea) Kitchen, (1 ea) Conference room

Bldg 23151 - BAO offices (2 ea) Hallways, (2 ea) Latrines

USACE Village – Billeting, Minor Operations & Maintenance, Repairs, Outside Custodial, and (1ea) Laundry Room

1,225 1,700

1,700 1,000

1,280

Kandahar Air Field

(KAF)

(If LNs are used:

Escort service by

KAF shall receive Custodial, Grounds Maintenance, O&M and Repair Services.

Building 5 - Billeting (2 ea) Hallways, (6 ea) Latrines/Showers, (2 ea) Laundry Rooms

Building 6 - Administrative office (2 ea) Hallways, 1,225 1,500 the Contractor is required for ALL LN employees used)

(6 ea) Latrines, (2 ea) Conference Room tables

Building 7 - (1 ea) Gym / (1 ea) MWR / (1 ea) Kitchen / (2 ea) Meeting rooms, (6 ea) Latrines

Building 11 - Administration/IT office, (2) Each Hallways, (1 ea) Latrine

Buildings 8 & 9 - Billeting (2 each respectively) (Hallways), (24 ea) Latrines/ Showers, (4 ea) Laundry Rooms.

NOTE: These 2 Buildings will be maintained in a low-use capacity (i.e. “mothballed”) with minor maintenance in facility readiness for turn-over or minimal occupancy.

1,300 1,500

1,000

6,500

Marmal Marmal shall receive Custodial Services ONLY.

RLB 001- Billeting (2 ea) Hallways, (4 ea) Latrines/Showers, (1 ea) Laundry Room

RLB 002 - Marmal staff office, (1 ea) Kitchen, (2 ea) Latrines

Kabul Area Office at New Kabul Compound (NKC)

NKC shall receive Custodial Services ONLY.

NKC - USACE office area

1,200

Qargha Qargha shall receive Custodial Service ONLY.

Qargha - Billeting (Hallways), (2 ea) Latrines/Showers, (1 ea) Laundry Room

Qargha - Office area, (2 ea) Latrines

1.5.1 Period of Performance: The period of performance shall be as described above. Services at specific locations and any other severable services under the contract may be canceled at any time by notice from the KO if/when those services are no longer required.

1.6. General Information.

1.6.1. Quality Control. The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed IAW this contract. The QCP is an inspection analysis and action tool prepared by the Contractor to ensure the quality of output, best operational practices and best business practices to be used by the Contractor to fulfill and verify compliance with contract performance standards/requirements. The QCP developed by the Contractor should include techniques and procedures which will identify, prevent, correct and guarantee any noted inefficient and/or defective practices. One

(1) hard copy and one (1) electronic copy of the QCP shall be delivered within ten (10) working days of the contract award. After Government acceptance of the QCP, the Contractor shall receive the KO’s acceptance in writing of any proposed change to his QCP system.

1.6.2. Quality Assurance. The Government shall evaluate the Contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The US Army Corps of Engineers will monitor Contractor performance utilizing the following methods:

a. Customer Feedback. The Contractor shall not have more than two (2) negative customer feedback incidents within one (1) month at the same location for the same reason. In order to prevent this, the Contractor must identify corrective actions in response to negative customer feedback incidents and improve performance to meet the standards set by this contract.

b. Inspections. The USACE will perform random inspections/surveys to monitor performance. Any substandard performance will be noted and sent in writing to the Contractor.

The Contractor will have three (3) days to identify and implement corrective actions.

1.6.3. Inspection. The Contracting Officer (KO), or authorized representative, shall be allowed free access to inspect all work in progress. Any work not conforming to the specifications or not meeting the approval of the KO, or authorized representative shall be corrected and/or repaired at no extra cost. Noted deficiencies should not be deemed adequately remediated until the remediation has been approved. The Contractor and the KO and/or an authorized representative, prior to initial commencement of the contract, shall physically inspect all machines, cleaning equipment, and supplies proposed for use plus ensure its suitability for use. In the event of substitution and/or change of any machines, equipment, or supplies, Contractor shall advise the KO and/or an authorized representative prior to use in the building. An inspection of the work, based on the combined daily reports & quality control checklist (reference 1.6.2.2), shall be made by the COR at the completion of each day’s work or the following morning. The purpose of the system is to detect and correct deficiencies in the delivery and quality of services before the level of performance becomes unacceptable and/or the COR identifies deficiencies IAW FAR 52.246- 4 Inspection of Services - Fixed Price (Aug. 1996) and FAR 52.212-4, Contract Terms and Conditions - Commercial Items (May 2015).

1.6.3.1. Inspection and Acceptance. Upon completion of an emergency services request, the Contractor shall notify the COR, who will determine whether the services have met the standards established in the PWS. Acceptance of the Contractor’s work shall be documented on a delivery ticket provided by the Contractor that will show actual hours worked by trade and any required parts exceeding $10. Any disputes between the COR and the Contractor will be forwarded to the KO for a decision.

1.6.4. Quality Control Checklist/Daily Report Log. The Contractor shall use combined daily report logs and a quality control checklist to evaluate contract performance during regularly scheduled and unscheduled inspections. The checklist shall include every building or site serviced by the Contractor as well as every task the Contractor is required to perform. The document shall be provided to the COR at the time of completion of work each day or the following morning by 8:30 AM.

1.6.4.1. Daily Reporting. The Contractor shall submit an electronic daily report/quality control checklist by computer (Reference 1.6.4. Quality Control Checklist/Daily Log) indicating what work has been started as well as completed. This report shall be developed by the Contractor and approved by the KO and/or COR.

1.6.4.2. The daily report shall contain the information required by Paragraph 6.5 of this PWS.

1.6.4.2. Restroom Cleaning Sign-off Sheet. The Contractor shall establish, maintain daily and post in each bathroom/restroom a cleaning sign-off sheet. The sheet shall be initialed by Contractor with the date/time of full custodial services in each restroom. The document ensures all restrooms have been inspected and serviced throughout the day.

1.6.5. Quality Control File. The Contractor’s quality control file shall contain records of all inspections conducted by the Contractor and any corrective measures taken. The Contractor shall maintain records of all inspections throughout the term of the contract, and all such records must be made available to the COR upon request.

1.6.6. Quality Assurance Surveillance Plan. A Quality Assurance Surveillance Plan (QASP) is a plan developed by the Government establishing how Quality Assurance will be controlled.

1.6.7. Contract Discrepancy Report. The contract discrepancy report (CDR) is a written report by the Government of unsatisfactory performance by the Contractor as observed by the COR and issued to the Contractor when any number of rejections of services provided exceeds the maximum number that defines the acceptable quality level. Normally, the COR will request a correction plan from the Contractor with a suspense date. The Contractor must acknowledge any such request, make comments, sign each page of CDR and return a complete document electronically by computer to the COR.

1.6.8. Performance Evaluation Meetings. The Contractor Area Manager shall meet with the COR weekly during the first three (3) months of the contract. Meetings will be as often as necessary thereafter as determined by the COR; however, a meeting shall be held whenever a Contract Discrepancy Report is issued. A mutual effort shall be made to resolve all problems identified. The written minutes of these meetings shall be signed by the Contractor and the COR. Should the Contractor not concur with the minutes, it will assert its non-concurrence and reasons for same in writing within the printed minutes.

1.6.9. Government Remedies. The KO will follow FAR 52.212-4, Contract Terms and Conditions- Commercial Items (May 2015) and Inspections of Services- Fixed Price clause 52.246-4 (Aug 1996), when pursuing rights and remedies for Contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.6.10. Place of Performance. The contractor’s duty site management staff shall monitor and track the following functions and their associated documentation: (1) time keeping, (2) monthly expense reporting.

1.6.11. Type of Contract. The Government will award a Firm Fixed Price Contract.

1.7. Schedule of Services. Except for daily, weekly, and monthly duties as set forth in Part 5 herein, it shall be the Contractor’s responsibility to schedule periodic work outlined herein with the COR. The Contractor shall be responsible for communicating with the COR for every service requested. The purpose of this communication is to coordinate the dates and times of the services, permit access to the work site, and relay specific instructions for site preparation or entry.

1.7.1. Hours of Operations. The Contractor is generally expected to perform services between the hours of 0800 and 1630 each day, except on days when the USACE facilities are closed due to local or national emergencies, administrative closings, etc. The work hours will vary by site and by services provided. An exception to the service hours above is when the Contractor is notified by the Government that an emergent situation (pursuant to paragraph 5.6. Emergency Repairs below) exists and that work outside of the above hours is required.

1.7.2. Recognized Holidays. The Contractor is NOT required to perform services on Fridays or on any of the below recognized holidays:

Victory Day - One (1) Day of Holiday Start of Ramadan (Awal Ramadan) - One (1) Day of Holiday Eid al Filtr (End of Ramadan) – Three (3) Days of Holiday Independence Day (Jeshen) – One (1) Day of Holiday Arafat Day – One (1) Day of Holiday Eid-al-Adha (Feast of Sacrifice) - Three (3) Days of Holiday Ashura - One (1) Day of Holiday The Prophet’s Birthday (Mawleed al-Nabi) - One (1) Day of Holiday

In addition, the Contractor will not perform services on the below USACE-TAA recognized holidays.

For each of the below holidays, USACE-TAA will ensure that the Contractor knows in advance which day the holiday will be observed. The intent is to not have Contractor personnel working at a USACE facility on a day when the USACE KO and COR are off duty. In the event that a USACE-TAA recognized holiday falls on a Friday, the Contractor Employees do not get a day off in addition to the Friday.

US Memorial Day (last Monday of May) US Independence Day (4 July) US Thanksgiving Day (fourth Thursday in November) Christmas Day (25 December) US New Year (1 January)

1.7.3. Unforeseen Base/Building Closure. When an unforeseen building/base closure beyond the control of the USACE occurs on a regularly scheduled day of work resulting in the non-performance of work called for under this contract, the Government shall, at the KO’s discretion, have the following options:

a. To require the Contractor to perform the non-performed work or portions thereof on the next normal duty day following the closure.

b. To forego the non-performed work or portions thereof and reduce payment due to the

Contractor accordingly for work not performed.

Note: Notifications to the Contractor with regard to base or building closure or restrictions may include the statement “Closed except for minimum essential personnel.” The COR shall designate which Contractor personnel will be considered minimum essential personnel, and these personnel will continue to work their normal schedule under these conditions.

1.7.4. After-Hours Access. The Contractor shall provide a list of its employee(s) by full name to the KO and COR before beginning contract performance. It shall make arrangements with the COR at least 48 hours in advance of any service that requires any of these personnel to perform work on the worksite after business hours and notify the COR, by email, as to which of the listed employees will require after-hours access.

1.7.4.1. Hours of Operation Other Than Normal During Emergencies. The Contractor approved after-hours employees shall work the hours necessary to resolve an emergency occurring within their areas of responsibility.

1.8. Response Times For Services.

1.8.1. Scheduled Services. The Contractor shall provide clear and effective procedures for receiving and responding to service calls during regular working hours. The Contractor shall provide a single local or toll-free telephone number for calling in all such service calls.

1.8.2. The Contractor shall notify the KO or COR of any conditions that may interrupt the schedule of performance such as water and electrical outages, gas leaks, delays due to security measures, vehicle breakdowns, personnel terminations, etc.

1.9 Security.

1.9.1. Base Security Requirements. The Base security maintains the ultimate authority for establishing, monitoring, and enforcing security requirements for the work site. All Contractor, Subcontractor, or vendor personnel and vehicles at any location on the facilities are subject to a thorough search upon entering, or departing, or at any time deemed necessary by Base Security Personnel. The Contractor shall be responsible for compliance with all base security requirements. The Government reserves the right to deny access to, or to require the Contractor to remove, any personnel or equipment deemed by any authorized U.S. Government representative to be a threat to the security of facilities or facility personnel.

The Contractor shall work through the KO to assure that all Security Regulations are followed.

1.9.2. Security and Facility Access. The Contractor will be responsible for obtaining all permits, licenses, rights of entry, and approvals from all local Governorate and/or National authorities, as well as local base authorities, as necessary for the performance of all services under this contract. Rights of entry include the ability to obtain the proper documentation to ensure that personnel can enter facilities controlled by Coalition Forces, the U.S. State Department, and the GoA. Contractor workforce must comply with all nationality and personal identity verification requirements as directed by DoD, HQDA and/or local policy within 30 days of start of their contract. The Contractor understands that the Force Protection Condition (FPCON) at any individual facility or installation may change without notice during the period of performance of this contract, which may require significant changes in contractor security matters, including alterations in processes and/or timing for accessing the work sites and completion of services. The Contractor is hereby put on notice that access to Local Nationals may be significantly limited or denied on one or more facilities or installations covered by this contract during the period of performance. The Contractor remains responsible for performing the work on-site and the Contractor agrees that any delays associated with security and facility access, or any changes thereto, including any limitation on or denial of access for Local Nationals, shall not be the basis of any claim by the Contractor against the Government. The Contractor assumes the risk of all changes in security procedures or requirements and base or facility access. Failure of the Contractor to maintain base access, which is granted and revoked at the sole discretion of base and other governmental authorities, shall be cause for termination. The requirements of this paragraph must be flowed down to any and all Subcontractors under this contract.

1.9.3. The Contractor shall be responsible for coordinating and and providing transport of their employees to/from any required security vetting and collecting the employees’ biographical data on the appropriate forms required by the entity which performs the security vetting function. Further the Contractor shall be responsible for escorting the candidates for base access to all required vetting venues.

The appropriate Government intelligence, law enforcement or other agency or its designee will be responsible for conducting the background investigations and screening to vet the Contractor’s employees. Additionally the Contractor’s employees may be required to be biometrically screened by or at the direction of the appropriate installation security office and must comply with all required biometric screening.

1.9.4. USACE will provide sponsorship to facilitate badging at each individual work location when required by the installation regulations. Where installation regulations permit, the Government may authorize interim hiring of personnel contingent on the successful completion of security screening.

Sponsorship will be specifically limited to the degree necessary for the Contractor’s performance of this Agreement and will terminate if the Government’s requirement for servicesat the site terminates.

1.9.5. As part of the coordination responsibilities, the Contractor shall also be responsible for tracking final proof of vetting provided by the Government investigatory agency and transmitting such proog to the KO and COR for personnel engaged to perform work under this contract. New employees do not include personnel hired from the incumbent contractor upon commencement of this contract.

1.9.6. Security notification. Should an employee, for whatever reason, be arrested or fail to pass any screening/vetting process, the Contractor shall immediately notify the KO and COR.

1.9.7. All Contractor employees, including subcontractor employees, who are not in possession of the appropriate security clearance or badge, will be escorted in any and all areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas. No Contractor employees are allowed entry into personal residences without the escort of USACE civilian or military personnel.

1.9.8. Personnel Replacement/Reassignment/Termination. Contractor shall notify the COR electronically via computer of a planned termination or replacement of any Contractor employee and provide a continuity plan for services to the Government following any such action and during any period of personnel transition.

1.9.9. Military Base Rules and Regulations. The Contractor and its employees and Subcontractors shall become familiar with and obey all rules and regulations including fire, traffic and security regulations.

All Contractor personnel employed on the facilities shall keep within the limits of the worksite (and venues of ingress and egress), and shall not enter any Restricted Areas unless they are required to do so and prior clearance for such entry is obtained. The Contractor’s equipment shall be conspicuously marked for identification.

1.9.10. Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. Contractor will provide locally developed training on the proper security and safeguarding of Government property, and this training will be provided to new employees, or employees who may not have received prior training, within 30 calendar days of contract award or within thirty (30) calendar days of any new employee’s commencing performance. Verification of training will be provided to the COR. Some escort requirements are identified in sections 1.9.3 and 1.9.7, and the Contractor shall also comply with any and all escort requirements that are imposed by base, installation, or other governmental authorities that apply to the worksites at no additional cost to the Government. No photography is allowed on the installation without prior written approval through the Base Security Manager and coordination through the COR, except that Local Nationals will not be authorized to take photographs on the base at any time.

1.9.11. Key Control. The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas or no longer work for the Contractor. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO or COR.

1.9.11.1. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees previously identified and authorized by the COR. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO or COR.

1.9.11.2. All keys issued to Contractor personnel shall be returned to the COR at the end of each workday when Contractor personnel require keys to perform services under the Contract. In any event, all keys to Government premises must be returned to USACE immediately if in the possession of a Contractor Employee who was terminated or is no longer working for the Contractor,, and all keys must be returned immediately when the contract expires or is terminated.

1.9.11.3. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall coordinate with the KO or COR to ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations or as reasonably requested by the KO or COR. These procedures shall be included in the Contractor’s QCP.

1.9.12. Lost and Found Property. It is the responsibility of the Contractor to ensure all articles of possible personal or monetary value found by the Contractor’s employees are immediately turned in to the COR.

1.10. Special Qualifications. Reporting in Human Resource Information Management Systems.

1.10.1. The following reports should be provided to the Government monthly for the specified period being invoiced: Manning document(s) by worksite indicating, among other things, the following items:

a. Positions Filled

b. Names of Employees

d. Dates Hired

e. Dates Commenced Work

f. All prior personnel who performed services under the contract

1.10.2. Contractor Standard Operating Procedures should address each of the following individually:

a. Screening and Vetting Procedures,

b. Hiring Procedures, and

c. Pay Roll Distribution Procedures.

1.11. Post-Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post-award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance, and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the

1.12. Contracting Officer Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and assist with site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities of and limitations on the COR, especially with regard to changes in cost or price or changes in delivery dates. In the event of any inconsistencies between the authorized functions listed herein and the responsibilities and limitations of the COR stated in the letter of designation, the letter of designation will take precedence. The COR is not authorized to change any of the terms and conditions of the Contract.

1.12.1. Except as expressly stated otherwise in this Contract, the Contractor shall perform the services and conduct his or her work on-site during normal USACE duty hours and in a manner which minimizes disruption of the occupants and their normal operations.

1.13. Personnel. Contractor employees shall present a neat appearance and be easily recognized as Contractor employees.

1.13.1. Key Personnel. The following personnel are considered key personnel by the Government:

Lead, General Facilities (Team Lead). This individual shall be the Contractor’s contract manager, who shall be responsible for the on-site performance of the work. The names of this person and an alternate, who shall act for the Contractor when the Lead is absent, shall be designated in writing to the KO or COR. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available from 8:00 AM to 4:30PM, Saturday through Thursday, except Afghan holidays or when the Government facility is closed for administrative and/or security reasons. As indicated in this paragraph, Contractor employees, including subcontractor employees, shall be under the direct supervision and control of the Contractor. If the Contractor hires Local Nationals, the Contractor must have base-specific authorized individuals (escorts) to watch over them throughout the entire work day, who must meet all requirements imposed by base or installation security authorities, and other governmental authorities as applicable, which may change from time to time.

1.13.2. Qualifications of personnel working under this contract will be commensurate with the Position Titles in Exhibit A. The plumber, electrician, HVAC technician, and generator maintenance technician must have certifications of technical expertise in their fields issued by appropriated certifying authorities.

The KO must approve any proposal by the Contractor to provide the services of personnel with lesser qualifications. If personnel with lesser qualification are approved by the KO, the Government shall be entitled to a credit, a negotiated reduction in the contract price commensurate with the difference between the value of the services of personnel with the qualifications required by this contract and the value of services of the personnel offered as substitutes.

1.13.3. Hiring of Personnel. All Contractor personnel will be selected to work under this contract based on the conditions and qualifications set forth in this contract.

1.13.4. If Local Nationals are authorized to enter the military location (ie. BAF, KAF, Marmal, NKC, and Qargha) and are used, the Contractor will be responsible for offering the first right of refusal to the existing Afghan workforce currently employed by the incumbent Contractor at the minimum of their current salary and benefits package, within twenty (20) days after the Notice to Proceed. See Attachment A.

1.13.5. Physical Fitness of Personnel. The Contractor will hire personnel physically capable of performing the tasks required under this contract.

1.13.6. Termination of Personnel. The KO and COR must be notified by the Contractor prior to any decision to terminate any personnel providing services under this contract.

1.13.7. There will be 20 days overlap of services and turnover from the existing contractor to the new awarded Contractor.

1.13.8. Identification of Contractor Employees. All Contractor personnel attending meetings, and working in other situations where their Contractor status may not be obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by the Contractor are suitably marked as Contractor products and that Contractor participation in the preparation of any documents is appropriately disclosed. All Contractor employees must wear their Government-issued identification badges visibly at all times when working on the installation.

1.13.9. Contractor Employees are restricted from engaging in activities outside of their scope of work during their scheduled workday. Contractor Employees will not engage in activities with TAA personnel that involve financial transactions during their scheduled duty hours. Personnel who fail to adhere to these guidelines may be subject to dismissal.

1.13.10. All Contractor Employees working on site are required to have working knowledge of and ability to use the English language commensurate with their assigned duties. Reference the attached position descriptions for specific requirements.

1.13.11. Personnel will maintain a professional manner at all times with all TAA personnel while they are performing their scheduled work duties.

1.13.12. Emergency medical treatment may be provided to Contractor Employees during work/duty hours at the Government’s discretion at the designated installations where the employees work.

1.13.13. Reserved.

1.13.14. Payroll delivery is the responsibility of the Contractor. The Contractor must develop safe and efficient means of delivering and distributing payroll at each location for all its employees.

1.14. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to ensure the performance of work IAW sound and efficient management practices.

1.14.1. The Contractor shall schedule and arrange work so as not to cause interference with the normal operations of USACE business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall make every effort to minimize the impact of the interference, inconvenience, equipment downtime, service interruption, and/or customer discomfort.

1.14.2. Communication Devices. The Contractor shall furnish and maintain communication devices (pagers, radios, cell phones) to maintain communication with the KO/COR at all times. The Contractor shall provide telephone numbers (i.e. cell phone numbers) that the KO/COR will use to contact the Custodial Supervisor and/or Contractor quality control representative at any time for direct communication.

1.15. Environmental Controls.

1.15.1. Compliance with Laws and Regulations. The Contractor shall be knowledgeable of and comply with all applicable Federal, State, and local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the Contractor is required to comply as such laws come into effect.

1.15.2. Environmentally Preferred Products (EPP). Environmental Management. In order to comply with federally mandated environmental preference programs and Department of Defense (DOD) “Green Procurement Program” (GPP) policy, the Government requires the use of environmentally preferable products and services. These program elements include: recovered material products, energy and water efficient products, alternative fuels and fuel efficiency, bio-based products, non-ozone depleting substances, priority chemicals, and environmentally preferable products. These program elements are described on the Office of the Federal Environment Executive website (http://www.ofee.gov).

1.15.3. Safety Data Sheets (MSDS). The Government shall provide the Contractor with a list any hazardous Government provided materials to be used on this PWS, and shall maintain copies of the applicable SDSs. The Government shall allow the Contractor and any Contractor Employee to review and copy any such SDS upon reasonable request.

1.15.4. The Contractor shall demonstrate its ability to conform to the “Right-to- Know” Law, 29 CFR

1910.1200. When hazardous substances, as defined in 29 CFR 1910.1200, are brought on the job site, all employees will be made aware of the SDS information, and each employee shall provide a signed copy of SDS acknowledgement to the COR. All storage containers stored on the job site shall contain “right-to-know” labels that identify the chemicals name, hazard numbers, and the protection equipment required for their handling and use. All hazardous chemicals that are stored on the job site will be stored in an area specifically designated by the COR.

1.15.5. Globally Harmonized System. Comply with the Integration of the Globally Harmonized System (GHS) into the Army Hazard Communication Program and Occupational Safety and Health Administration (OSHA) Hazard Communication Standard, 29 CFR 1910.1200. The Safety Data Sheet (SDS), formerly the MSDS determines the chemical classification with precautionary measures required and label requirements for each hazardous chemical used in the workplace. This has been fully implemented.

1.16. Handling, Storage and Disposal of Hazardous Waste.

1.16.1. Handling. All hazardous waste (HW) shall be handled and stored in strict compliance with Federal, base and local regulations. Contractors shall be held fully liable for any negligence, which results in a Notice of Violation, or other penalty. HW is defined as a solid waste which exhibits a characteristic such as flammability, corrosivity, reactivity or toxicity as defined in 40 CFR 261.20-261.33 (Code of Federal Regulations). Any mixture of a solid waste and a listed HW is also considered a HW. It must be understood that proper management of any waste generated, Hazardous or Non- Hazardous, will be the responsibility of the Contractor. The Contractor shall manage its generated waste and coordinate with the COR on proper disposal. The Contractor shall be responsible for the disposal of all of its HW cleaning supplies.

1.17. Training

1.17.1. Contractor's Training Responsibilities. The Contractor shall only assign fully-trained personnel capable of accomplishing all of the requirements in this contract. Contractor Employees shall be trained in customer service, the proper use of communication devices and facilities provided by the Contractor, including computers, emails, BlackBerries, pagers and any other communication devices necessary for them to perform their work or otherwise comply with the terms and conditions of this agreement.

Contractor Employees shall be trained in the proper responses to building alarms, building fire and civil defense drills and real world events.

1.18. Safety

1.18.1. Accident Prevention Plan (APP) and Activity Hazard Analysis (AHA). The Contractor shall develop and submit a written detailed Accident Prevention Plan (safety plan) as part of the firm’s proposal. This plan must indicate in detail the general policies and procedures for safe operation in the accomplishment of this contract and in case of emergencies. The plan shall show how the Contractor intends to perform all services in full compliance with the safety requirements set forth in EM 385-1- 1, Appendix A, Paragraph 11 dated 15 September 2008, entitled "Safety and Health Requirements Manual", and any applicable changes or updates. The manual is available at the following web site:

http://www.usace.army.mil/inet/usace-docs/eng-manuals/em385-1-1/toc.htm. Additionally, the Contractor shall develop and submit an Activity Hazard Analysis on all service maintenance tasks performed. The Contractor shall electronically send the APP and AHA to the COR to forward to the USACE Safety Office. The Safety Office reviews to ensure required items are adequately addressed in the plan and must accept both documents before work can begin. USACE must accept both documents before work can begin.

1.18.2. Equipment Safety. The Contractor shall provide a safety briefing before utilizing any custodial and grounds maintenance equipment necessary to accomplish the work under this contract and must propose to the COR or designee, in writing, a list of equipment utilized with manufacturers’ recommendation maintenance procedures. The equipment shall be maintained in good operating condition and be used for its intended purpose. After the safety inspection, any equipment identified as being unsafe, unsuitable or inadequate for the work, shall be removed from the work site, or not utilized until repaired or replaced at the Contractor’s expense. Before any mechanized equipment is placed in service, it shall be inspected and tested by an individual familiar with the operations of the equipment. All equipment shall be used with all manufacturers’ safety protection guards in place when in operation. All equipment shall meet all Federal, state and local codes. Contractor personnel shall perform their assigned tasks promptly, efficiently, and safely.

1.18.3. Personal Protection. The Contractor shall ensure all Contractor Employees are trained in the safe operation, use and transportation of any hazardous materials. Contractor Employees shall have the proper personal protective equipment (PPE), such as eye protection, hearing protection, gloves, and boots, as required by the applicable Safety Data Sheets (SDSs), manufacturers’ recommendations, and national consensus standards. All Contractor Employees shall wear all appropriate PPE during all specific service tasks, for which it is required by the AHA or Federal, State or local regulations.

1.18.4. Building Evacuations. All Contractor Employees shall become familiar with all evacuation routes within the buildings and participate in the fire drills, exercises and/or real world events. 100% personnel accountability is required on the installation during exercises and/or real world events are required.

1.18.5. Safety Meeting and Minutes. Safety meetings shall be held IAW EM 385-1-1 with employees and minutes there of submitted electronically by computer to the COR.

1.19. Additional Requirements.

1.19.1. Vehicle Requirements. Proper vehicle registration, proof of current insurance coverage and a valid driver’s license are required to drive at USACE-TAA locations and must be produced when requested. All vehicles shall enter through their respective Entry Control Gates, which are the primary search areas for all types of vehicles. The requirements to pass through security checkpoints may change without notice during the period of performance of this contract, introducing significant Contractor delays in accessing the work site and should be considered by the Contractor when preparing work schedules and planning for work completion. The Contractor remains responsible for performing the work on-site, and the Contractor agrees that any delays associated with the requirements to pass through security checkpoints, or any changes thereto, shall not be the basis of any claim by the Contractor against the

1.19.2. Vehicle Operations. Vehicle operators shall obey all federal laws and regulations when driving at USACE-TAA locations. Contractor shall ensure all Contractor Employees operating Contractor provided or Government Owned Vehicles (i.e. van, truck, flatbed, forklift, etc.) on the installation shall have the proper license as required by the Base and comply with facility regulations and local traffic and hauling regulations. Vehicles shall be kept clean and present a professional appearance and have all proper accessories, tie-downs, signage and lights when towing or hauling equipment, materials or supplies. In compliance with facility policy, the Contractor shall not transport personnel in the beds of trucks.

Contractor shall procure and maintain on all vehicles used in the performance of this contract at least the minimum liability insurance on all vehicles as required by the applicable Base. The Contractor shall be responsible for and hold the Government harmless against any deductibles or liabilities in excess of the limits of insurance.

1.19.3. Parking of vehicles is only allowed in designated parking areas. No parking is allowed on sidewalks, near fire hydrants, or in locations identified with posted “No Parking” signs.

1.20. Contractor Travel. There are no travel requirements pertinent to this contract.

1.21. Data Rights/Release of Information. All rights in data and reports shall become the property of the US Government.

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