W56KGZ-22-Q-2012_Solicitation Questions_Answers.pdf.xlsx
XLSX spreadsheet 25 KB Posted
- Attached to
- ATG Internet Services
- Solicitation number
- W56KGZ-22-Q-2012
About this file
This document contains questions and answers regarding a solicitation for ATG Internet Services. The requirement is for Ka-band and C-band satellite internet connectivity to 17 VSAT terminals and one C-band terminal located in At-Tanf Garrison, with a minimum of 100 Mbps download and 15 Mbps upload bandwidth shared across the Ka-band terminals, and 20 Mbps download and 5 Mbps upload for the single C-band terminal. The incumbent contractor is Delta Bridge, Inc. under contract number W56KGZ-20-P-2016. Quotes are due by June 19, 2022. The selected contractor must provide remote monthly maintenance and dispatch a technician within two hours of a notified outage. Equipment, installation and monthly recurring costs should be quoted in US dollars. Payment will be made in the currency of the awardee's registration.
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Sheet1
| # | Reference | Question | Government Response |
| 1 | General | 1. Is this in addition to the release "MaT Internet Services, Notice ID: W56KGZ-22-Q-2013"? | No, this is a similar but separate requirement. Please review all solicitation documents and the PWS in its entirety as there are differences in the requirements. |
| 2 | General | Is there an existing contract awarded to a vendor and what is the existing contract award ID number? | Yes, the previous incumbent is DELTA BRIDGE, INC., Contract Number: W56KGZ-20-P-2016. |
| 3 | General | What frequency is currently providing service (C, Ku, Ka, X, etc.?)? | C, Ku/Ka |
| 4 | How many VSAT terminals (of each type) need to be connected to the Internet? | 17 KA band terminals - a minimum of one hundred (100) Mbps download / fifteen (15) Mbps upload speeds (shared) |
1 C band terminal - a minimum of four-to-one (4:1) download ratio at twenty (20) Mbps/ five (5) Mbps speeds.
| 5 | How much MIR and CIR bandwidth should be allocated to each terminal? | The overall requirement is - KA internet services through a minimum of one hundred (100) Mbps download / fifteen (15) Mbps upload speeds. C band Internet services through a minimum of four-to-one (4:1) download ratio at twenty (20) Mbps/ five (5) Mbps speeds.. | |||
| 6 | What is the desired contract term and start dates per each terminal? | 19-Jun-22 | |||
| 7 | Should we install and manage full wireless network in ATG? | APs are in place, only need the transport layer (i.e., Terminal and modem) | |||
| 8 | How many VSAT station should we install, and does these stations share the same bandwidth? if no, what is the required band per site? | 4 new installs. They will share the same bandwidth as all other KA terminals | |||
| 9 | Solicitation document, Page 24 Section 5. Quote Submission Instructions | 5.1.2. All quotes shall be in the company’s local currency. The Contracting Office will evaluate all quotes by converting the local currency into US Dollars. | |||
| Question: can the quote be presented in just US Dollars only? | Yes, the quote can be submitted in US dollars only. | ||||
| 10 | Solicitation document, Page 37 SPECIAL REQUIREMENTS | 1. Payment in Local Currency |
1.1. The Government will pay the Contractor in local currency. The Government shall make payments via Electronic Funds Transfer, unless circumstances beyond a contractor’s control prevent this.
| Question: Is payment only acceptable in Syrian currency, or can payment be made in US Dollars? | Payment is made in the currency where the awardee is registered (i.e., if the awardee is a Jordanian company, then payment is made in Jordanian Dinar). | ||||
| 11 | Attachment 2 | What is the size of the pre-existing Ka-band Antenna, which is mentioned in Attachment 2? | .5m radius | ||
| 12 | Attachment 2 | What is the size of the pre-existing Ka-band BUC size, which is mentioned in Attachment 2? | This is unknown | ||
| 13 | Attachment 2 | What is the make/model of the C-Band router? | See Attachment 2 | ||
| 14 | Attachment 2 | Are there any additional spare parts for BUC or LNB not mentioned in attachment 2?--If yes, how many of each? | No, there are none | ||
| 15 | General | Can we propose to change the satellite modems for service? | Yes | ||
| 16 | General | What is the estimated distance from the VSAT antenna locations to the Ethernet handoff point? | Varries from 5m to 10m | ||
| 17 | Attachment 2 | Can the government confirm that all listed pre-existing equipment is fully functional? | Not all pre-exisiting equipment is fully functional. C Band Modem/Antenna/LNB is not acquiring signal and several (4) KA antennas and modems have lost sat lock and are unable to reacquire after troubleshooting as well | ||
| 18 | General | Is there currently service running on these VSAT systems (C and KA band)?--If yes, on which satellites? | There was Yahsat-1a on C band and unknown on KA band | ||
| 19 | General | Can you confirm the total number of KA band sites to install? | 4 new installs - new installs will be in addition to the 13 KA bands and will need connecting to internet | ||
| 20 | General | For the KA band sites, is the 100M/15M of bandwidth a pool to be shared between them or a dedicated bandwidth per site? | Yes, the bandwidth is shared | ||
| 21 | General | If the KA band sites are sharing the 100M/15M of bandwidth in a pool, what is the minimum CIR bandwidth required per site? | Minimum of 8 Mbps down / 2 Mbps up | ||
| 22 | General | Can you confirm that only 1 site will utilize the C band equipment?--If more than 1, can you let us know how many will need C band services? | Yes, one site. | ||
| 23 | General | When the data lands back at the teleport, do you require raw internet access from that location or a configured VPN? | VPN to Virginia | ||
| 24 | General | Will any equipment that we need to ship to H5 be exempt from customs charges in Jordan? | No, equipment is not exempt. | ||
| 25 | General | What is the planned / preferred start of service date? | 19-Jun-22 | ||
| 26 | PWS 5.3.1 | Can you confirm that the twenty IP spaces per KA band and 50 IP spaces per C band are public IP addresses needed on each one?--If not, what are the IP spaces referring to? | Yes, these are public addresses | ||
| 27 | PWS 5.3.1 | Please clarify what the acronym "POE" stands for in this section | Power Over Ethernet. | ||
| 28 | PWS 5.3.2 | Is there an existing network running in these locations that we will take over - or will all locations be a new network installation? | |||
| --For locations with an existing network in place--do you need anything changed in the current setup (provide details)? | Possibly upgrade BUC/LNB and modems, APs are fine as is | ||||
| 29 | PWS 5.3.2 | Can you provide details of what cable installations are required on each site (estimated length and layout desired)? | 5m-10m of RF cable from LNB/BUC to modem and then 5-30 feet of CAT 6e from modem to APs | ||
| 30 | PWS 5.3.2 | Is there any existing cabling available onsite for these installations?--If yes, can you let us know how much and type of each cable? | Yes there is, each site has 5-10m of RF cable from modem to antenna and 3-15m of cat 6e forom each modem to router | ||
| 31 | PWS 5.3.3 | Can you tell us how many access points should be installed for each location? | 2-3 depending on each site | ||
| 32 | PWS 5.3.3 | Can you provide a diagram or details on the network that needs to be built on each location? | |||
| --If a diagram cannot be shared, can you explain in more detail about the network installation at each location? | Hub/spoke topology with each router as the hub. | ||||
| 33 | PWS 5.3.3 | Are there any switches or other components available for the network installation portion available for use? | No, only modems and APs. | ||
| 34 | PWS 5.3.7 | Confirm that we are required to dispatch at technician within 2 hours after notification of an issue/outage--we want to clarify if they need to be on site within 2 hours at location or dispatched and heading to the site within 2 hours. | See solicitation amendment 00001 for changes. | ||
| 35 | PWS 5.3.7 | The PWS states that contractor shall dispatch trained technicians within (2) hours after notification by U.S. Government – due to location of site planning will likely take more than 2 hours to dispatch an engineer unless technicians are stationed close to installation location. Can you please confirm this requirement? | See solicitation amendment 00001 for changes. | ||
| 36 | Attachment 2 – Pre-existing Equipment | The contract states that there are twenty two (22) KA modems currently in place and forty four (44) WIFI routers in place. Will the Ten (10) additional Ka Modems and ten (10) additional WIFI routers need to be provided by contractor or will they be Government Provided Equipment? | They will need to be provided. They are not GFE. | ||
| 37 | Part 5 - Recurring Services 5.2 | This states that the contractor shall provide monthly maintenance on site – is this required to be monthly site visits to At-Tanf Garrison or can Contractor provide remote monthly maintenance support? | The contractor can provide remote monthly maintenance. | ||
| 40 | Question #4 | Question #4 answers 14 total terminals need to be connected via satellite and to the internet. How many of the 14 are KA band? | 17/18 terminals are KA - all need to be connected to the satellite and to the internet | ||
| 41 | Question #4 | How many of the KA band locations have equipment in place and how many need full installation? | 13 KA locations currently in place which need adjustment/upgrade - 4 need full installation | ||
| 42 | Question #4 | Is the single C Band site included in the 14? | Yes, it is pre-existing site. | ||
| 43 | Question #5, #7 | Questions 5 and 7 both state bandwidth should be 20 Mbps UPLOAD / 10 Mbps DOWNLOAD – is this reversed (usually more download than upload needed at sites)? | N/A - Question 20 is updated to reflect a shared pool | ||
| 44 | Question #19 | Question 19 states we need to setup 10 additional installs – is this part of the 14 terminals needed overall or in addition to them? | No, new installs will be in addition to the 13 KA bands and will need connecting to internet | ||
| 45 | Question #20 | Question 20 asked if the 100M down / 15M up should be shared across the sites—it was answered as BW is dedicated per site. Can you confirm that you need 14 sites with 100M down / 15M up for EACH site? | N/A - Question 20 is updated to reflect a shared pool | ||
| 46 | Question #21 | Question 21 says each site should have 20Mb/10Mb – need to clarify the UP/DOWN for this as asked above | N/A - Question 20 is updated to reflect a shared pool | ||
| 47 | General | Can you clearly confirm the following for the requirement: Total number of KA band VSAT terminals that need to be active? | 17 total KA terminals | ||
| 48 | General | Can you clearly confirm the following for the requirement: Bandwidth required for each KA band terminal? | 100 Mbps up/ 15 Mbps down is shaared between all terminals | ||
| 49 | General | Can you clearly confirm the following for the requirement: Bandwidth required for the single C Band terminal? | 20Mbps up/ 5 Mbps down | ||
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File details come from the government source that posted it. Updated .