ATTACHMENT 1 - PERFORMANCE WORK STATEMENT_3 May 2022.pdf

ATTACHMENT 1

PERFORMANCE WORK STATEMENT

Special Operations Task Force Syria At-Tanf Garrison

3 MAY 2022

PART 1

GENERAL INFORMATION

1.1. Introduction: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.2. Description of Services/Introduction: United Stated (US) Forces at At-Tanf Garrison (ATG) require a long range, secure, and mobile data communication platform is necessary to enable or enhance the effectiveness of advice and assist operations. This will allow for messaging that also serves as an early warning system for partner force communications and notification of incursion of the De-Confliction Zone. This should accommodate all areas of the camp near living and work spaces with sufficient equipment.

1.3. Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.4. Quality Control Plan: The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure that services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services and default in performance. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

1.4.1. The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) business days after date of contract award (Deliverable #1).

1.4.2. The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) business days after review.

If the Government has provided comments, the Contractor shall then have three (3) business days to submit a final QCP. The Contractor will receive the KO’s acceptance in writing after receipt of the final QCP. The Contractor shall to resubmit the QCP with any proposed changes to the KO for acceptance no later than thirty (30) business days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review

ATTACHMENT 1 – PERFORMANCE WORK STATEMENT

and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable.

1.4.2.1. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

1.4.2.2. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

1.4.2.3. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

1.4.2.4. How will the Contractor inventory and track maintenance of all Government Provided

Equipment / Materials?

1.4.2.5. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

1.4.2.6. How will the Contractor file and save all Quality Control related documents for the life of the contract plus five (5) years?

1.5. Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan focuses on what the Government must do to ensure that the tech has performed in accordance with the performance standards. It defines how the Government will apply performance standards, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6. Recognized Holidays: The following provides information on recognized holidays for the purpose of this PWS. The Contractor shall submit any documentation (e.g. deliverables, submittals, etc.) that are due on a holiday on the closest business day prior to the holiday.

1.6.1. U.S. Holidays: The Contractor shall perform work on U.S. holidays occurring during the normal workweek unless otherwise directed by the KO.

1.6.2. Host Nation Holidays: The Contractor shall perform work on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the KO.

1.7. Operating Hours: The Government facility office hours, facility-operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.7.1. Government Facility Office Hours: The Government facility office hours are twenty-four (24) hours a day except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.7.2. Government Facility Operating Hours: The Government facility office hours are twenty-four (24) hours a day except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.7.3. Contractor Support Hours: The Contractor is responsible for providing uninterrupted twenty-four (24) hour available fixed broadband internet service. Contractor shall provide customer service with twenty-four (24) hour on-call availability in the event of loss of service. When hiring personnel, the Contractor shall bear in mind that the stability and continuity of the workforce are essential.

1.8. Place of Performance: The Contractor shall perform work at ATG, Syria. ATG is located twenty-four (24) kilometers west of the al-Tanf border crossing, GPS 33° 30′ 21” N, 38° 37’ 4” E (33.505833, 38.617778).

1.9. Security Requirements: The following information is provided on security related matters.

1.9.1. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy.

In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.9.2. Installation Access: The Contractor shall be responsible for implementing vetting procedures, enforcing identified regulations implemented by the COR for contracted personnel prior to installation entry, and ensuring approval has been granted through the US Military, Syrian Defense Forces, and any other necessary channels. The Contractor shall maintain the ability to obtain base access throughout the period of performance for all necessary employees and shall register in all applicable Government systems as required. The Contractor shall provide a list of personnel who will be working on the base in any capacity to the COR and KO prior to the period of performance start date. The Contractor shall immediately notify the COR and KO in writing if Contractor personnel are denied access to the installation.

1.9.3. Physical Security: The Contractor shall be responsible for the safeguarding and accountability of all Government equipment, information, and property provided for Contractor use. The Contractor shall not leave personal tools or equipment with the leased equipment.

1.9.4. Operations Security Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.9.5. Post Award Conference/Periodic Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the KO will apprise the Contractor of how the government views the Contractor’s performance and the Contractor will apprise the Government of problems, if any, it is experiencing. The Contractor shall attend these meetings at no additional cost to the Government.

1.9.5.1. The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.10. Contracting Officer’s Representative: The KO will nominate and appoint a Contracting Officer’s Representative (COR). The COR will monitor all technical aspects of the contract and assist in contract administration. A letter of designation issued to the COR (a copy of which shall be delivered to the Contractor) states the responsibilities and limitations of the COR, especially as pertains to the changes in cost or price or to estimates or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting order. The COR is authorized to perform functions as follows:

1.10.1. Ensure the Contractor performance meets (at a minimum) the technical requirements of the contract;

1.10.2. Perform inspections as necessary in connection with contract performance;

1.10.3. Maintain frequent written and oral communications with the Contractor concerning the technical aspects of the contract;

1.10.4. Issue written interpretations of technical requirements (to include but not limited to Government drawings, designs, and specifications);

1.10.5. Monitor the Contractor’s performance;

1.10.6. Notify the KO and the Contractor of all noted deficiencies;

1.10.7. Document each deficiency; and

1.10.8. Coordinate availability of government furnished property if applicable.

1.11. Key Personnel: The Contractor shall provide a Project Manager (PM) who shall be responsible for the performance of work. The Contractor shall designate a PM and submit the designation in writing to the KO and the COR within fourteen (14) calendar days after award.

Likewise, the Contractor shall also provide the name and contact information of an alternate PM in writing within fourteen (14) calendar days after award. The Contractor shall submit curriculum vitae for each of the individuals. The alternate PM shall act for the Contractor when the primary PM is absent. The PM and alternate must be able to read, speak, and write in English Level 3 (good working knowledge), as defined by 3 FAH-2 H- 400 Appendix C’s language qualification requirements.

1.11.1. In order to perform services under this contract, the Contractor shall possess the necessary technical expertise to establish and maintain high-speed internet connectivity. At a minimum, the Contractor shall possess the following:

1.11.1.1. Knowledge about the latest computer technology and software.

1.11.1.2. Knowledge of the functions and operations of computers, computer hardware, associated computer peripherals, and fiber optic/wireless capabilities.

1.11.1.3. Knowledge in setup, operation, and maintenance of computer networks and internet service.

1.11.1.4. The ability to create and update websites as needed to conduct business/provide service.

1.11.1.5. The ability to troubleshoot and solve computer, network, and internet related problems.

1.11.1.6. The ability to communicate on technical issues with individuals that possess varying degrees of computer familiarity.

1.11.1.7. The ability to collect and compile computer, network, and internet usage data.

1.11.1.8. License to deliver and provide internet services.

1.12. Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contract employees must also ensure that all documents or reports produced by the Contractor’s employees are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.12.1. Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges in accordance with Contractor Identification (AE Reg. 27-715).

1.12.2. Contractors Not Required a Common Access Card, but Access to DOD Facility or Installation: The Contractor’s and all associated sub-contractor’s employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index and Terrorist Screening Database (Army Directive 2014-05/Army Regulation (AR) 190-13), applicable installation, facility, and area commander installation/facility access and local security policies and procedure(provided by government representative), or Outside Continental United States (includes Alaska and Hawaii) locations, in accordance with status of forces agreements and other theater regulations.

1.13. Contractor Travel: The Contractor shall coordinate any Contractor employee access with the COR fifteen (15) calendar days before travel for reoccurring maintenance and as soon as possible for emergency maintenance. The Contractor shall be responsible for getting to and from Tower 22. The Government shall be responsible for onward movement to and from ATG.

1.14. Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. The Contractor shall not use or sell these documents and materials without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.15. Organizational Conflict of Interest: The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services, which may create a current or subsequent Organizational Conflicts of Interest (OCI), as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that the contractor cannot satisfactorily avoid or mitigate any such OCI, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements, which may be affected by the OCI.

1.15.1. Contractors Not Required a Common Access Card, but Access to DOD Facility or Installation: The Contractor’s and all associated sub-contractor’s employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index and Terrorist Screening Database (Army Directive 2014- 05/Army Regulation (AR) 190-13), applicable installation, facility, and area commander installation/facility access and local security policies and procedure(provided by government representative), or Outside Continental United States (includes Alaska and Hawaii) locations, in accordance with status of forces agreements and other theater regulations.

1.16. Sexual Assault and Sexual Harassment Policy: The Contractor shall ensure all employees comply with the Sexual Assault and Sexual Harassment Policy outlined below.

1.16.1. Sexual Harassment Policy Compliance: The Contractor shall certify that all employees performing work under this contract have been fully trained per the requirements below. The COR shall be provided with the following information at a minimum: employee’s name, civil identification number, and date trained. Proof of Sexual Harassment Policy

Compliance is due within five (5) business days after initial contract award and within 48 hours after arrival of new personnel on site.

1.16.1.1. The Contractor shall conduct training of all employees annually to prevent sexual assault and sexual harassment. This training must, at a minimum, ensure that all the Contractor employees understand the definitions and policy outlined below.

1.16.1.2. Each employee shall be in compliance with the training requirement and shall be reported to the Contracting Officer Representative prior to the employee being allowed access to the worksite."

1.16.2. Sexual Assault and Sexual Harassment Policy Definitions: As used in this policy

– “Sexual Assault” means – A crime defined as intentional sexual contact, characterized by use of force, physical threat or abuse of authority or when the victim does not or cannot consent.

Sexual assault includes rape, nonconsensual sodomy (oral or anal sex), indecent assault (unwanted, inappropriate sexual contact or fondling), or attempts to commit these acts. Sexual assault can occur without regard to gender or spousal relationship or age of victim. “Consent” will not be deemed or construed to mean the failure by the victim to offer physical resistance.

Consent is not given when a person uses force, threat of force, or coercion or when the victim is asleep, incapacitated, or unconscious.

1.16.2.1. Sexual Harassment – Gender discrimination that involves unwelcomed sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature between the same or opposite sex genders when such conduct has the purpose or effect of unreasonably interfering with an individual’s work performance or creates an intimidating, hostile, or offensive working environment. Categories of sexual harassment are:

1.16.2.2. Verbal – Examples include telling sexual jokes; using sexually explicit profanity, threats, sexually oriented cadences, or sexual comments; whistling in a sexually suggestive manner; and describing certain attributes of one’s physical appearance in a sexual manner.

1.16.2.3. Nonverbal – Examples include staring at someone, blowing kisses, winking, or licking one’s lips in a suggestive manner. The term may also include printed material (for example, displaying sexually oriented pictures or cartoons); using sexually oriented screen savers on one’s computer; or sending sexually oriented notes, letters, faxes or email.

1.16.2.4. Physical Contact – Examples include touching, patting, pinching, bumping, grabbing, cornering, or blocking a passageway; kissing; and providing unsolicited back or neck rubs.

1.16.3. Policy. The Department of Defense has adopted a policy to prevent sexual assault and sexual harassment. Contractors and contractor employees in the Army Central Command (ARCENT) AOR shall not –

1.16.3.1. Commit acts of sexual assault against any person on any camp, post, installation, or other United States enclave within the ARCENT AOR; or

1.16.3.2. Sexually harass any person on any camp, post, installation, or other U.S. enclave within the ARCENT AOR.

1.16.4. Contractor Requirements: The Contractor shall –

1.16.4.1. Notify its employees of – Physical Security Analyst Services

1.16.4.2. The Department of Defenses’ policy described herein; and

1.16.4.3. The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment;

1.16.4.4. Take appropriate action, up to and including termination, against employees or

Subcontractors that violate the policy herein; and

1.16.4.5. Annually train all employees to prevent sexual assault and sexual harassment. This training shall, at a minimum, ensure that all contractor employees understanding the definitions outlined herein and the policy herein. Each employee’s compliance with this training requirement shall be reported to the COR prior to the employee being allowed access to the worksite.

1.16.5. Notification: The Contractor shall inform the KO immediately of –

1.16.5.1. Any information it receives from any source (including host country law enforcement) that alleges a Contractor employee, subcontractor, or subcontractor employee has engaged in conduct that violates this policy; and

1.16.5.2. Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this policy.

1.16.6. Remedies: In addition to other remedies available to the Government, the

Contractor's failure to comply with the requirements of this policy may result in –

1.16.6.1. Requiring the Contractor to remove a Contractor employee or employees from the performance of the contract;

1.16.6.2. Requiring the Contractor to terminate a subcontract;

1.16.6.3. Suspension of contract payments;

1.16.6.4. Loss of award fee, consistent with the award fee plan, for the performance period in which the Government determined Contractor non-compliance;

1.16.6.5. Termination of the contract for default or cause, in accordance with the termination clause of this contract; or

1.16.6.6. Suspension or debarment.

1.16.7. Subcontracts: The Contractor shall include the substance of this policy, including this paragraph, in all subcontracts.

1.16.8. Mitigating Factor: The KO may consider whether the Contractor had a Sexual

Assault Prevention and Response training program at the time of the violation as a mitigating factor when determining remedies. Additional information about Sexual Assault Prevention and Response training programs can be found at the Department of Defense Sexual Assault Prevention and Response Home Page, http://www.sapr.mil .

1.16.9. Sex Offenders: A sex offender is defined as any person, including but not limited to a Service member, Service member’s Family member, civilian employee, civilian employee’s family member, or contractor, who either is registered or required to register as a sex offender by any law, regulation or policy of the United States, the Department of Defense, the Army, a State, the District of Columbia, the Commonwealth of Puerto Rico, Guam, America Samoa, The Northern Mariana Islands, the U.S. Virgin Islands, or a federally recognized Indian tribe. This definition is not limited to persons convicted for felony sex offenses but includes all persons who are registered or required to register as a sex offender regardless of the classification of their offenses, including felonies, misdemeanors, and offenses not classified as a felony or misdemeanor.

1.16.9.1. All sex offenders shall register in accordance with the Sex Offender Notification Act and shall register with the local installation, base, or camp’s Provost Marshal Office.

1.16.9.2. Registrants will produce evidence of the qualifying conviction or the sex offender registration paperwork, to include the state/sovereign in which the sex offender was convicted, date of conviction, and results of conviction, to include length of time required to register and any specific court ordered restrictions.

1.16.9.3. Persons who are sex offenders include those convicted by a foreign government of an offense equivalent or closely analogous to a covered offense under the Uniform Code of Military Justice as provided in AR 27-10. See 42 USC 16911(5)(B) and U.S. Department of Justice, Office of the Attorney General, The National Guidelines for Sex Offender Registration and Notification, Final Guidelines, 73 FR 38030, 38050-1 (July 2, 2008) for guidelines and standards.

1.17. Contractor Quick Reaction Notification: Due to the current Contingency environment and changing mission requirements all contractors shall follow the below instructions in reference to reaction notifications:

1.17.1. Once notified in writing by the Contracting Officer the Contractor will have 24 hours to remove all assets from the operating area.

1.17.2. Contractor assets not removed within the given timeframe will be the responsibility and liability of the Contractor.

http://www.sapr.mil/

1.17.3. The Government will not be liable for any assets not removed or abandoned by the Contractor.

PART 2

DEFINITIONS AND ACRONYMS

2.1. Definitions:

Business Day - Monday through Friday, except US holidays specified below, any day declared to be a holiday by federal statute or executive order, or any day with respect to which the US Office of Personnel Management has announced that Federal agencies in the Washington, DC, area are closed. For purposes of calculating any deadline imposed by this PWS, any submissions received after 5 p.m. local Jordanian time are deemed to be submitted on the next business day.

New Year’s Day, January 1.

Birthday of Martin Luther King, Jr., the third Monday in January.

Washington’s Birthday, the third Monday in February.

Memorial Day, the last Monday in May.

Juneteenth National Independence Day, June 19.

Independence Day, July 4.

Labor Day, the first Monday in September.

Columbus Day, the second Monday in October.

Veterans Day, November 11.

Thanksgiving Day, the fourth Thursday in November.

Christmas Day, December 25.

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the PWS.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Fully Mission Capable - Material condition of any piece of equipment or service device indicating that it can perform all of its missions.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Quality Assurance - The Government procedures to verify that services performed by the

Contractor are performed according to acceptable standards.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2. Acronyms:

AOR Area of Responsibility AR Army Regulation ARCENT Army Central Command ATG At-Tanf Garrison COR Contracting Officer Representative DBA Defense Base Act DoL Department of Labor FAR Federal Acquisition Regulation FY Fiscal Year KO Contracting Officer OCI Organizational Conflict of Interest PWS Performance Work Statement OCP Organization Conflict of Interest PWS Performance Work Statement QCP Quality Control Program SPOT Synchronized Pre‐deployment and Operational Tracker

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1. General: The Government will provide the Contractor with the equipment, facilities, and utilities listed below solely for the purpose of performance under this contract. .

3.2. Services: The Government shall provide US troop labor when the Contractor requires underground installation of cables. The Contractor shall provide twenty-four (24) hour notice to the COR to coordinate the necessary US troop labor. The Government shall provide transport for equipment delivered to H5/Prince Hassan Air Base, Jordan to ATG, Syria. Contractor must provide equipment palletized for transport. The Contractor shall take possession of equipment for installation at all required locations once equipment reaches ATG, Syria.

3.2.1. The Government will provide transportation from Tower 22 to ATG, Syria.

3.2.2. The Government will provide housing at ATG for Contractor personnel if required during periods of maintenance. The Contractor shall coordinate the need for housing with the

COR.

3.3. Equipment: The Government will provide equipment to the Contractor for Contractor use in support of this contract (see Attachment 2 – GPE – ATG).

3.4. Facilities: The Government will provide adequate space as necessary to house devices that provide the internet connection required under this contract. The Government will provide housing at ATG for Contractor personnel if required during periods of maintenance. The Contractor shall coordinate the need for housing with the COR.

3.5. Utilities: The Government will provide power and grounding at the military site for the equipment used to provide internet connectivity that is incidental to the place of performance.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1. General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Part three (3) of this PWS.

4.2. Services: The Contractor shall provide internet services as stated in Part five (5).

4.3. Materials: The Contractor shall provide all required materials not listed under Part three

(3) of this PWS to perform the tasks contained in the PWS.

4.4. Equipment: The Contractor shall provide and maintain equipment and/or replacement parts that meet the specifications listed under this subsection. The COR shall approve all equipment and/or replacement parts to ensure the equipment and/or replacement part is compatible with and meets the specifications of the Government. The Contractor will provide information on new and replacement equipment to the COR to ensure compatibility, security, and oversight is possible in accordance with guidance from the Task Force Security Manager (see Attachment 3 for minimum equipment specifications).

PART 5

SPECIFIC TASKS

5.1. Basic Services: The Contractor shall provide continuous internet services at ATG and surrounding out stations that met the following:

5.1.1. KA internet services through a minimum of one hundred (100) Mbps download / fifteen

(15) Mbps upload speeds.

5.1.2. C band Internet services through a minimum of four-to-one (4:1) download ratio at ten

(10) Mbps/ two (2) Mbps speeds.

5.2. Recurring Services: The Contractor shall provide maintenance support at a minimum of one (1) time per month in order to service all access points and ensure all equipment is fully mission capable. The Contractor shall provide a monthly preventative maintenance schedule to the COR. The Contractor is responsible for providing, installing, and maintaining all peripheral equipment.

5.3. Contractor Specific Tasks and Responsibilities:

5.3.1. The Contractor shall provide twenty (20) IP spaces per KA band POE for connections from this service with no degradation in internet speed in order to meet the specifications listed at subpart 1.5. Provide fifty (50) spaces per C band POE for connections from this service with no degradation in internet speed in order to meet the objectives listed at subpart 1.5.

5.3.2. Installation of Cables:

5.3.2.1. The Contractor shall be responsible for installation of all cables (fiber optic, unshielded twisted pair, etc.) required to establish and maintain internet connectivity.

5.3.2.2. The Contractor shall obtain written approval from the COR prior to installation of any cables.

5.3.2.3. The Contractor shall use the Government to bury all cables requiring underground installation. The Government shall bury the cables at a minimum of thirty (30) centimeters deep with solid pipe housing and insulation to prevent damage and/or erosion of the cables from construction, weather conditions, and other unforeseen hazards. Troop labor will provide solid pipe housing and insulation.

5.3.2.4. The Contractor shall install all above ground cables and equipment to prevent damage and erosion from weather conditions or other hazards.

5.3.2.5. All underground cables and associated rights shall become property of the U.S.

Government after installation.

5.3.2.6. The Contractor shall ensure that no damage is caused to existing fiber or infrastructure if fiber installation is required. The Contractor shall repair any damage caused to property owned by the Government, host nation, or other supporting nation/country.

5.3.3. The Contractor shall ensure the following for all equipment used to provide connectivity.

5.3.3.1. Configure a network with speeds listed in 5.1.

5.3.3.2. Supports simultaneous dual band capability of 2.4 GHz and 5 GHz with beam forming technology.

5.3.3.3. Complies with current industry and local standards for security.

5.3.3.4. Configured and optimized to accommodate for periods of high usage through multi-user multiple-input and multiple-output technology.

5.3.3.5. Configured with the latest anti-virus and security software.

5.3.4. The Contractor shall ensure all devices and computer equipment are configured with the following (to include any updates and latest versions as they are released) as follows:

5.3.4.1. Firewall capabilities

5.3.4.2. Network Access Control Lists to control both inbound and outbound traffic and to block unauthorized access while permitting authorized communications.

5.3.5. The Contractor shall maintain router security applications to as follows:

5.3.5.1. Guard and provide protection against identity theft, phishing, spam, dangerous emails, viruses, malware, hackers, and other potentially dangerous online threats.

5.3.5.2. Provide for email, social network, and instant messaging safety.

5.3.6. The Contractor shall provide Help Desk Support twenty-four (24) hours a day/ seven (7) days a week.

5.3.7. The Contractor shall dispatch trained technicians within two (2) hours after notification by the Government of internet connectivity issues/outages or equipment problems. The technicians shall provide all repairs and work to restore wireless connectivity.

5.3.8. The Contractor shall provide technical support (for repair, system updates, testing, and maintenance of all equipment and devices used to provide internet connectivity.

5.3.9. The Contractor shall ensure all equipment that is used to provide internet connectivity is kept clean and free from excessive dust buildup or anything that may cause the equipment to malfunction.

5.3.10. The Contractor shall provide the following reports to the COR (or designated

Government representative) by the first day of each month for the preceding month. If the first day falls on a weekend, then the Contractor shall submit the respective report to the COR on the next Government business day.

5.3.10.1. Bandwidth Utilization Report

5.3.10.2. Network Uptime and Downtime Report

5.3.10.3. Monthly Activity Report

5.3.10.4. Maintenance Reliability Report – the Contractor shall show the reliability rate for all equipment required to establish internet service. The Contractor shall also show replaced components and all metrics needed for the Government to verify the Contractor replaced components in a timely manner.

5.4. Synchronized Pre-deployment and Operational Tracker: The Contractor shall ensure registration of all its employees and all subcontractor employees in the Synchronized Pre‐ deployment and Operational Tracker (SPOT) program available at https://spot.altess.army.mil.

The Contractor shall coordinate with the KO within seven (7) business days of contract award to ensure the necessary information is input into SPOT.

5.5. Defense Base Act Workers’ Compensation Insurance: The Contractor shall purchase

Defense Base Act (DBA) Workers’ Compensation insurance only from carriers that are authorized to provide such coverage by the United States Department of Labor (DoL). This requirement also applies to all subcontractors. The DoL maintains a website that contains a complete list of authorized insurance carriers: http://www.dol.gov/owcp/dlhwc/lscarrier.htm .

Carriers authorized to provide DBA insurance are identified with the letters “DB” in the column titled “Acts Covered.”

5.5.1. The Contractor shall provide its DBA insurance policy to the KO within seven (7) business days of contract award and prior to performing any work under this contract. The DBA requirement also applies to all subcontractors performing work under this PWS. If a subcontractor is performing work under this PWS, the Contractor shall provide evidence of the subcontractor’s DBA insurance to the KO prior to the subcontractor performing any work under this contract.

5.5.2. The Contractor shall obtain a new policy or renewal of the existing policy to cover the full period of contract performance should the expiration date of the policy occur prior to end of the POP.

5.5.3. The Contractor shall keep posted in a conspicuous place in and about its place of business either a type written or printed notice on Forms LS-241 (Notice to Employees) or LS- 242 (Notice to Employees for Self-Insured Employers). Such notice shall also contain the name and address of the employer representative to whom notice of injury is given, and the name of the insurance carrier, with whom the employer has secured payment of compensation and the https://spot.altess.army.mil/ http://www.dol.gov/owcp/dlhwc/lscarrier.htm date of the expiration of the policy. The posted notice shall be written in the language of the employees. Additional information is available at http://www.dol.gov/dlhwc/lsdba.htm.

5.5.4. The Government shall reimburse the Contractor for the cost of the DBA insurance. The

Contractor shall provide and submit a DBA insurance invoice with a “paid” stamp on it in order for the Government to reimburse it.

5.6. Service Contract Reporting:

5.6.1. Task. The Contractor shall completely fill in all required data fields using the following web address: https://sam.gov. The Contractor shall ensure inputs are for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. The Contractor shall report all data no later than October 31 of each calendar year. The Contractor may direct questions to the help desk at https://sam.gov.

5.6.1.1. Service Contract Reporting User Manuals and Frequently Asked Questions are available at https://www.sam.gov/. If any guidance in this PWS regarding SCR differs from the guidance at https://www.sam.gov/ or by regulation the regulation or guidance on the official website takes precedence.

5.6.2. Standard. When applicable, the contractor shall completely fill in all required data fields. The Contractor shall enter initial data into the appropriate SCR tool to establish the basic contract record no later than fifteen (15) business days after receipt of contract award or contract modification incorporating this clause. The Contractor shall notify the COR when the basic contract record has been established in the appropriate SCR tool. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

http://www.dol.gov/dlhwc/lsdba.htm.

https://sam.gov/ https://sam.gov/ https://www.sam.gov/ https://www.sam.gov/

PART 6

CYBER SECURITY

6.1. The Contractor shall provide the cyber security as follows:

6.1.1. Port-to-port blocking to protect against data theft.

6.1.2. Monitoring of incoming/outgoing data with intrusion detection systems for any malicious activity.

6.1.3. Cyber security software to protect from the latest web/cyber threats and data theft. The software must be able to block and filter illegal, dangerous, and inappropriate websites and content that feature, at a minimum, pornography, online hate, gambling, and illegal file sharing or downloading. The solution shall be configured to allow daily automatic updates to keep in pace with the rapid evolution of the Internet.

6.1.4. Network maintenance, latest software fixes and patches, latest system and application refreshes/updates, and functional improvements.

6.2. The Contractor shall provide the following customer support during the duration of the contract:

PART 7

APPLICABLE PUBLICATIONS

7.1. Contractor Adherence: The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

7.2. Applicable Publications:

• FAR - https://www.acquisition.gov/

• Overseas Environmental Baseline Guidance at www.dtic.mil/

• 3 FAH-2 H-400 Appendix C Language Qualification Requirements

• TM 38-410 Storage and Handling of Hazardous Materials

• AR 200-1 Environmental Protection & Enhancement at https://safety.army.mil

• AR 700-141 Hazardous Materials Information Resource System at: https://safety.army

• AR 530-1 (Operations Security, 26 September 2014).

(https://armypubs.army.mil/epubs/DR_pubs/DR_a/pdf/web/r530_1.pdf) https://www.acquisition.gov/ http://www.dtic.mil/ https://safety.army.mil/ https://safety.army/ https://armypubs.army.mil/epubs/DR_pubs/DR_a/pdf/web/r530_1.pdf

TECHNICAL EXHIBIT 1

DELIVERABLES SCHEDULE

PWS

Reference Deliverable Frequency # of

Copies Medium/ Format

Submit To

1.4 Quality Control Plan One (1) time 1 Email COR

5.3.10. Reports One (1) a

month 1 Email COR

5.2. Monthly preventative

maintenance schedule

One (1) a month 1 Email COR

5.4. SPOT Verification One (1) time or

as needed N/A Email KO

5.5. Proof of DBA

Insurance

One (1) time or as needed 1 Email KO

5.6. Service Contract

Reporting

One (1) time a year N/A Internet Sam.gov