W56KGZ-22-Q-2012_Solicitation Questions_Answers.pdf

# Reference Question Gov't Response

1 General 1. Is this in addition to the release "MaT Internet Services, Notice ID: W56KGZ-22-Q- 2013"?

No, this is a similar but separate requirement. Please review all solicitation documents and the PWS in its entirety as there are differences in the requirements.

2 General Is there an existing contract awarded to a vendor and what is the existing contract award ID number?

Yes, the previous incumbent is DELTA BRIDGE, INC., Contract Number: W56KGZ-20-P-2016.

3 General What frequency is currently providing service (C, Ku, Ka, X, etc.?)? C, Ku/Ka 4 How many VSAT terminals (of each type) need to be connected to the Internet? 14 Terminals 5 How much MIR and CIR bandwidth should be allocated to each terminal? The overall requirement is 20 Mbps upload/ 10 Mbps Download 6 What is the desired contract term and start dates per each terminal? 19-Jun-22 7 Should we install and manage full wireless network in ATG? APs are in place, only need the transport layer (i.e., Terminal and modem)

8 How many VSAT station should we install, and does these stations share the same bandwidth? if no, what is the required band per site?

14 Terminals 20 Mbps upload/ 10 Mbps Download

Solicitation document, Page 24 Section 5. Quote Submission Instructions

5.1.2. All quotes shall be in the company’s local currency. The Contracting Office will evaluate all quotes by converting the local currency into US Dollars.

Question: can the quote be presented in just US Dollars only?

Yes, the quote can be submitted in US dollars only.

Solicitation document, Page 37

SPECIAL REQUIREMENTS

1. Payment in Local Currency

1.1. The Government will pay the Contractor in local currency. The Government shall make payments via Electronic Funds Transfer, unless circumstances beyond a contractor’s control prevent this.

Question: Is payment only acceptable in Syrian currency, or can payment be made in US Dollars?

Payment is made in the currency where the awardee is registered (i.e., if the awardee is a Jordanian company, then payment is made in Jordanian Dinar).

11 Attachment 2 What is the size of the pre-existing Ka-band Antenna, which is mentioned in Attachment 2?

.5m radius

12 Attachment 2 What is the size of the pre-existing Ka-band BUC size, which is mentioned in Attachment 2?

This is unknown

13 Attachment 2 What is the make/model of the C-Band router? See Attachment 2

14 Attachment 2 Are there any additional spare parts for BUC or LNB not mentioned in attachment 2?--If yes, how many of each?

No, there are none

15 General Can we propose to change the satellite modems for service? Yes

16 General What is the estimated distance from the VSAT antenna locations to the Ethernet handoff point?

Varries from 5m to 10m

Attachment 2 Can the government confirm that all listed pre-existing equipment is fully functional? Not all pre-exisiting equipment is fully functional. C Band Modem/Antenna/LNB is not acquiring signal and several (4) KA antennas and modems have lost sat lock and are unable to reacquire after troubleshooting as well

18 General Is there currently service running on these VSAT systems (C and KA band)?--If yes, on which satellites?

There was Yahsat-1a on C band and unknown on KA band

General Can you confirm the total number of KA band sites to install? 10 additional installs

20 General For the KA band sites, is the 100M/15M of bandwidth a pool to be shared between them or a dedicated bandwidth per site?

No, the bandwidth is dedicated per site

21 General If the KA band sites are sharing the 100M/15M of bandwidth in a pool, what is the minimum CIR bandwidth required per site?

20Mb/10Mb

22 General Can you confirm that only 1 site will utilize the C band equipment?--If more than 1, can you let us know how many will need C band services?

Yes, one site.

23 General When the data lands back at the teleport, do you require raw internet access from that location or a configured VPN?

VPN to Virginia

24 General Will any equipment that we need to ship to H5 be exempt from customs charges in Jordan?

No, equipment is not exempt.

25 General What is the planned / preferred start of service date? 19-Jun-22

PWS 5.3.1 Can you confirm that the twenty IP spaces per KA band and 50 IP spaces per C band are public IP addresses needed on each one?--If not, what are the IP spaces referring to?

Yes, these are public addresses

27 PWS 5.3.1 Please clarify what the acronym "POE" stands for in this section Power Over Ethernet.

PWS 5.3.2 Is there an existing network running in these locations that we will take over - or will all locations be a new network installation?

--For locations with an existing network in place--do you need anything changed in the current setup (provide details)?

Possibly upgrade BUC/LNB and modems, APs are fine as is

29 PWS 5.3.2 Can you provide details of what cable installations are required on each site (estimated length and layout desired)?

5m-10m of RF cable from LNB/BUC to modem and then 5-30 feet of CAT 6e from modem to APs

30 PWS 5.3.2 Is there any existing cabling available onsite for these installations?--If yes, can you let us know how much and type of each cable?

Yes there is, each site has 5-10m of RF cable from modem to antenna and 3-15m of cat 6e forom each modem to router

31 PWS 5.3.3 Can you tell us how many access points should be installed for each location? 2-3 depending on each site

PWS 5.3.3 Can you provide a diagram or details on the network that needs to be built on each location?

--If a diagram cannot be shared, can you explain in more detail about the network installation at each location?

Hub/spoke topology with each router as the hub.

33 PWS 5.3.3 Are there any switches or other components available for the network installation portion available for use?

No, only modems and APs.

PWS 5.3.7 Confirm that we are required to dispatch at technician within 2 hours after notification of an issue/outage--we want to clarify if they need to be on site within 2 hours at location or dispatched and heading to the site within 2 hours.

See solicitation amendment 00001 for changes.

PWS 5.3.7 The PWS states that contractor shall dispatch trained technicians within (2) hours after notification by U.S. Government – due to location of site planning will likely take more than 2 hours to dispatch an engineer unless technicians are stationed close to installation location. Can you please confirm this requirement?

See solicitation amendment 00001 for changes.

Attachment 2 – Pre-existing Equipment

The contract states that there are twenty two (22) KA modems currently in place and forty four (44) WIFI routers in place. Will the Ten (10) additional Ka Modems and ten (10) additional WIFI routers need to be provided by contractor or will they be Government Provided Equipment?

They will need to be provided. They are not GFE.

Part 5 - Recurring Services 5.2 This states that the contractor shall provide monthly maintenance on site – is this required to be monthly site visits to At-Tanf Garrison or can Contractor provide remote monthly maintenance support?

The contractor can provide remote monthly maintenance.

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