PWS Attachment 07 Customer Questionnaire Card.xlsx

XLSX spreadsheet 14 KB Posted

Attached to
Appliance Repair Services for US Army Garrisons in Benelux
Solicitation number
W564KV-24-R-0049
Issued by

About this file

This document is a sample Customer Questionnaire Card related to the Appliance Repair Services for US Army Garrisons in Benelux contract opportunity. The questionnaire requests feedback from customers on the performance of the appliance repair contractor, including whether the contractor met the scheduled appointment, left the work site in acceptable condition, and whether the technicians were courteous and polite. The customer can provide an overall rating of the service as exceptional, very good, satisfactory, marginal, or unsatisfactory, and include additional comments. The related federal contract opportunity is a solicitation for Appliance Repair Services for US Army Garrisons in Benelux, with a proposal due date of 11 September 2024 at 12:00 PM Central European Summer Time (CEST). The solicitation is issued by the Department of the Army Materiel Command, Army Contracting Command.

View the file

Other files

File Type Posted
W564KV-24-R-0049 Amendment 0003.pdf PDF
PWS Attachment 14 Installations in the Benelux.xlsx XLSX spreadsheet
PWS ATTACHMENT 02 HISTORICAL WORKLOAD DATA BE.xlsx XLSX spreadsheet
W564KV-24-R-0049 Amendment 0002.pdf PDF
PWS ATTACHMENT 01 Maximum Quantity WORKLOAD DATA BE.xlsx XLSX spreadsheet
Q and A- W564KV-24-R-0049.pdf PDF
PWS Attachment 21 Issued Appliances - FHM and UHM for Benelux.xlsx XLSX spreadsheet
W564KV-24-R-0049 Amendment 0001.pdf PDF
PWS Attachment 19 Age of appliances per Garrison in BE.xlsx XLSX spreadsheet
PWS Attachment 09 MLFB Listing.xlsx XLSX spreadsheet
PWS Attachment 13 Emergency Phone Register BE.xlsx XLSX spreadsheet
PWS Attachment 17 Listing of Service Codes and Repair Codes.docx DOCX document
PWS ATTACHMENT 02 HISTORICAL WORKLOAD DATA BE.xlsx XLSX spreadsheet
PWS Attachment 12 Total Number of Appliances per Garrison BE.xlsx XLSX spreadsheet
PWS Attachment 14 Installations in the Benelux and POCs.xlsx XLSX spreadsheet
PWS Attachment 20 Sample Work Order Report.xlsx XLSX spreadsheet
PWS Attachment 04 Tools and Test Equipment in Service Vehicles.docx DOCX document
PWS Attachment 21 Issued Appliances - FHM and UHM for Benelux.xlsx XLSX spreadsheet
PWS Attachment 16 Work Order Sample.pdf PDF
PWS Attachment 05 NAK.docx DOCX document
PWS Attachment 08 Gross Negligence letter.pdf PDF
PWS Attachment 10 Parts for Cannibalization.xlsx XLSX spreadsheet
PWS Attachment 06 Appropriation Classes.docx DOCX document
PWS Attachment 11 QASP APPLIANCE REPAIR CONTRACT BE.docx DOCX document
PWS ATTACHMENT 01 ESTIMATED WORKLOAD DATA.xlsx XLSX spreadsheet
PWS Attachment 15 Common Standard Item Parts.xlsx XLSX spreadsheet
PWS Attachment 22 Daily Status Report.xls XLS spreadsheet
PWS ATTACHMENT 03 MEL 2023.pdf PDF
W564KV-24-R-0049.pdf PDF
RFP Attachment 1- Pricing Sheet Benelux.xlsx XLSX spreadsheet
Show all 30

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Name:_________________________MPS
CMR, Box_________________________
APO AE_________________________
IMCOM-E, Garrison Support Element
Furnishings Branch
Heide Stroehl, COR Domestic Appliances Contract
UNIT 28103
APO AE 09136-3103

Attachment # 7 Sample of Customer Questionnaire

1. Please provide your feedback regarding the work performed by the
appliance repair contractor and drop this survey off in APO Mailbox.
Please use your CMR address as the return address.
2. For urgent problems, please contact your local Work Order Section
Name:Phone:
Address:
WO#
Type of ApplianceType of Service
RangeRepair
Refrigerator
Washer
Dryer
Dishwasher
Did the contractor meet the scheduled appointmentYesNo
Was work site left in acceptable conditionYesNo
Were technicians courteous and politeYesNo
Overall rating of service
ExceptionalVery GoodSatisfactoryMarginalUnsatisfactory
Comments:

Date:

File details come from the government source that posted it. Updated .