DRAFT-PWS-Gruenstadt_Heating_Plant.pdf

PERFORMANCE WORK STATEMENT

Operation, Maintenance and Repair of Gas- Fired High-Pressure Heating Plant in AAFES

Depot Bldg # 3556 GRÜNSTADT

DRAFT

TABLE OF CONTENTS

Operation, Maintenance and Repair of Gas-Fired High-Pressure Heating Plant in AAFES Depot Bldg # 3556

GRÜNSTADT

PART 1 GENERAL INFORMATION

1. Introduction

1.1. Background …………………………………………… ………………….5

1.2. Responsibilites……………………… …………………………………… …… 5

1.2.1 Work Responsibility ………………………………………… …… ……… ………… …...5

1.2.2 Administrative Responsibility……………………………………………………………………… 5

1.3 Objectives ………………… ………………………………………………………… ….5

1.4 Functional Areas…………………… …………………………………………………… .5

1.5 Period of Performance……… ……………………………………………………………… … 5

1.6 Management and Administration………………… …… ……………………………… ……….5

1.6.1 Phase-In/Phase-Out Period ………………………………………… …………………………5/6

1.6.2 Contractor Management…… …………………………………. 6

1.6.3 Contractor Responsiveness… ……………………………………………… …6

1.6.4 Meetings, Conferences, and Briefings… ………………………………………………… …… 6

1.6.5 Hours of Operation………………… …………………………………… 7

1.6.6 Recognized Holidays……… ………………………………………………………………… .7

1.6.7 Training Holidays…………………… ………………………………………………... 7

1.6.8 Quality Control………………… ………………………………………………………………… 7

1.6.9 Quality Assurance…………………… …………………………………… 7

1.6.10 Place of Performance……………… ………………………………………………………… 7

1.6.11 Type of Contract……..………………… …………………………………………………………7

1.6.12 Security Program:..…… ………………………………………… 7

1.6.13 Physical Security 8

1.6.14 Key Control 8

1.6.15 Special Qualifications 8

1.6.16 Post Award Conference/Periodic Progress Meetings 9

1.6.17 Contracting Officer Representative (COR) 9

1.6.18 Key Personnel 9

1.6.19 Identification of Contractor Employees 9

1.6.20 Contractor Travel 9

1.6.21 Other Direct Costs 10

1.6.22 Data Rights 10

1.6.23 Organizational Conflict of Interest 10

1.6.24 Safety 10

1.6.24.1 Safety Plan and Program (DA PAM 385-10) 10

1.6.25 Environmental Compliance 10

1.6.25.1 Environmental Complaince Plan in Accordance with AR 200-1 and DA Pam 385-10 10

PART 2 DEFINITIONS & ACRONYMS

2. DEFINITIONS & ACRONYMS

2.1. Definitions:………………………………………………………………………………… … ……11

2.1.1. Contractor: ……………………………………………………………………………… …… …11

Contracting Officer:…………………………………………………………………… … …11 Contracting Officer’s Representative (COR):……………………………………………… … 11 Defective Service:…………………………………………………………………………… . 11

Deliverable: ………………………………………………………………………………… 11 Key Personnel:………………………………………………………………………………… 11 Physical Security:……………………………………………………………………………… 11 Quality Assurance:……………………………………………………………………………….11 Quality Assurance Surveillance Plan (QUASP)………………………………………… …… 11 Quality Control:……………………………………………………………………………… .11 Subcontractor:………………………………………………………………………………… 11 Work Day:………………………………………………………………………………… 11 Work Week:……………………………………………………………………………… ……11

2.2 Acronyms:…………………………………………………………………………………………12

PART 3 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services 13

3.2 Facilities 13

3.2.1 - 3.2.5 13

3.3 Utilities 13

3.4 Equipment 13

3.5 Materials 13

PART 4 CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General:………………………………………………………………………………………… 14

4.2 Secret Facility Clearance:……………………………………………………………………… 14

4.3 Materials: …………………………………………………………………………………… …14

4.4 Equipment:……………………………………………………………………………………….14

PART 5 SPECIFIC TASKS

5. SPECIFIC TASK:

5.1 Basic Services:……………………………………………………………………………………15

5.2 Recurring Services ……………………………………………...15

5.2.1 Operation of Heating System:………………………………………………………………… 15

5.2.2 :…………………………………………………………….15 5.2.3………………………………………………………………………………... 15

5.2.4 ……………………………………………………………. 15

5.2.5 15

5.2.6 ………………………………………………………… …………15

5.2.7 …………………………………………………………………………… 15

5.2.8 …………………………………………………………………… …… 15

5.2.9 Standby/Emergency BPO duties of the Contractor ……………………………… …….15/16

5.2.10 Preventive Maintenance and TÜV Inspections ……………………………………………..16

5.2.11 Preventive Maintenance …………………………………………………………………….16

5.2.12 Preventive Maintenance Schedule ……………………………………………………………16

5.2.13 TÜV Inspection……………………………………………… ………………………… …17

5.2.14 Malfunction during a PM/TÜV Visit… …………………………………………………….17

5.3 On Demand Services………………………………………………………………… ……...17

5.3.1 Regular Repair Calls …………………………………………………………… ……… …17

5.3.2 Emergency Repair Calls…………………………………………………………… ………17

5.3.3 Inventory and Labeling ………………………………………………………17

5.3.3.1 Labeling of New Equipment 17

5.4 Task Heading 17

5.4.1 Unscheduled Repair Calls 17

5.4.1.1 Use of Time Units 17

5.4.2 Repair Parts 17

5.4.3 Availability 17

5.5 Enterprise-Wide Contractor Manpower Reporting Application (eCRMA) 17/18

PART 6 APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

6.1 Contractor Adherence:………………………………………………………………………… 19

6.1.1 Work Certificates:…………………………………………………………………………… 19

6.1.1.1 Distribution of Work Certificates:……………………………………………………… ….19

6.1.2 Daily Attendance Sheet:……………………………………………………………… ………19

6.1.3 Cost Estimate:……………………………………………………………………………… … 19

6.1.4 Providing of Documents:………………………………………………………………… ……19

6.1.5 Technical Manuals:…………………………………………………………………………… 19

PART 7 ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. ATTACHMENT/TECHNICAL EXHIBIT LIST:

7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary:…………… 21/22

7.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule:……………………………… 23/24

7.3 Boiler Plant Description…………………………………………………………………………25

Part 1

General Information

1. Introduction: This is a non-personal services contract to operate, maintain and repair the whole gas-fired high-pressure heating plant at the Army and Air Force Exchange Service (AAFES ) Depot Bldg 3556 in Grünstadt. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background: The United States Army Garrison (USAG)Rheinland Pfalz has a requirement for Operation, Maintenance and Repair of the gas-fired high-pressure heating plant at the AAFES Depot Gruenstadt. TheContractor shall support Army units with the Operation, Maintenance and Repair of the gas-fired high-pressure heating plant at this Government Owned/Government Operated facility.

1.2 Responsibilities: The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this contract and under the direction of the Contracting Officer (KO). See also Paragraph 1.1 Introduction.

1.2.1 Work Responsibility: The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this Performance Work Statement (PWS). The Contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.), German, and local laws, regulations, such as UVV, BGV, TRD, TRG, VDE, VOB etc. and the specifications of the involved manufacturer. Standards, provisions, and directives to include applicable publications in Part 6 The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. Some services under this Contract may be performed at designated facilities, or portions of installations, by in-house Government personnel or by other contractors.

1.2.2 Administrative Responsibility: The Contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S. German, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The contractor needs to be in compliance with local technical connection conditions (TABs – Technische Anschlussbedingungen) of public utility, energy provider, gas-, water and waste water/sewage. The Contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List in Part 7.2 Technical Exhibit 2 presented in this PWS.

1.3 Objectives: The purpose of this requirement is to provide operation, preventive maintenance (PM)and repair in accordance with respective exhibit, applicable standards, German Law Inspection (GLI), on-call repairs, either emergency or regular, install and/or remove, to include the provision of repair parts to operate, repair/maintain the gas-fired high-pressure heating plant.

1.4 Functional Areas: Grünstadt, AAFES Depot USAG RP:

Base Year 1 April 2017 – 31 March 2018 Option Year I 1 April 2018 – 31 March 2019 Option Year II 1 April 2019 – 31 March 2020

1.6 Management and Administration

1.6.1 Phase-In /Phase-Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the fifteen (7) day phase in/ phase out periods.

During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The contractor shall develop comprehensive procedures to ensure the seamless transition to the level of service prescribed within the time allowed under the terms of this contract. The contractor shall also establish plans for an orderly phase-out of the operations at the termination of this contract

Phase-In Period: The period between the contract effective date and the start of the base performance period will constitute the phase-in period. During the phase-in period, the contractor shall assume full responsibility for all locations of operation in accordance with the terms and conditions of this contract. This period will be a maximum of 15 calendar days in duration. The Government will make all facilities and equipment listed in part 3 accessible to the contractor during the phase-in period. The contractor’s management personnel will be permitted to observe any on-going operations. During the phase-in period, the contractor as a minimum shall:

• Establish a contractor’s Project Management Office to coordinate phase-in tasks and be the point of contact for the Government during the phase-in.

• Recruit and hire personnel as required.

• Obtain all required certification and clearances, including police good conduct certificate for personnel working under this contract.

• Develop and submit all required deliverables.

• Attend post-award meetings as required.

• Establish service facilities and provide addresses and phone numbers to KO and COR 5 days prior to full start of contract.

Phase-Out Period: The phase-out period occurs at the end of the contract performance period when, if necessary, there is a transition to a new contractor. During the phase-out period, the contractor shall take all actions necessary to guarantee a smooth transition from the current to the new contract. The contractor shall provide an updated inventory and an updated as-build plan of the heating system (hard copy &CD to the COR within ten (10) days after the end of the contract performance period. This inventory shall be provided in Microsoft Excel format or the media which is being utilized at the end of the contract period.

Contractor shall return all Government-furnished identification cards to the nearest Installation Administrative Control Services (IACS) office at the end of the contract/service period as well as after termination of Contractor/subcontractor/employee during contractor performance period not later than (NLT) 3 working days after termination. A signed statement certifying pass was turned in to IACS Office needs to be provided to the COR on day of pass turn-in.

1.6.2 Contractor Management: The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Project Manager physically present on-site during normal duty hours from 0730 – 1600 hrs. The Project Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference, the Contractor shall submit to the COR, in writing, the name, title, office, home and mobile telephone number of the Project Manager (see TE

2) A Contractor employee shall be designated to act for the Project Manager when work is being performed outside of duty hours, or during the Project Manager’s absence. Both, the Project Manager and the Contractor employee filling in for the Project Manager, shall have full authority to act for the contractor on all Contract matters relating to daily operation of this Contract.

1.6.3 Contractor Responsiveness: The Project Manager or designated alternate shall be available for telephone communication (e.g. Mobile phone) or site attendance, with the COR, as required by the COR, 24 hours a day, 7 days a week. A personal answering service is permitted at other than normal Contract workdays and work hours for receipt of COR emergency response work requirements, provided that the Project Manager or designee responds to all calls within a time not to exceed two hours after notification of the call by the answering machine and/or service. The Project Manager and any individuals designated to act in that capacity shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of the PWS.

1.6.4 Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Project Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.6.5 Hours of Operation: The contractor is responsible for conducting business, between the hours of 06.00 – 15.00 hrs. Monday thru Friday, Saturday and Sunday 3 hours (ref.5.2.5. PWS) except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

The German national and local holidays are:

New Year’s Day 01 January Three King's Day (Only in Baden Wurttemberg and Bavaria) 06 January Good Friday varies yearly Easter Monday varies yearly Labor Day 01 May Ascension Day varies yearly Whit Monday varies yearly Corpus Christi (Only in Baden-Wurttemberg, Bavaria, Hessen, varies yearly

Nordrhein- Westphalia,Rheinland-Palatinate and Saarland) Assumption Day (Only in Saarland and Roman Catholic 15 August areas of Bavaria) Day of German Unity 03 October All Saints' Day (Only in Baden-Wuerttemberg, Bavaria, 01 November North Rhine-Westphalia, Rhineland-Palatinate and Saarland) 1st Christmas 25 December 2nd Christmas Day 26 December

1.6.7 Training Holidays: USAREUR has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.8 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractor shall submit the QCP to the contracting officer 20 days after contract award date. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system. Three copies of a comprehensive written QCP shall be submitted to the KO and COR within 5 working days when changes are made thereafter.

The contractor shall provide and maintain a quality control system, which is acceptable to the Government, covering the services to be performed under this contract. Complete records of all inspection work carried out by the contractor shall be retained and shall be made available to the Government at any time upon request and shall be available up to one year after contract expiration. The contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction until 3 years after final payment under this contract.

1.6.9 Quality Assurance: The government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.10 Place of Performance: The work to be performed under this contract will be performed at Building 3556, AAFES Depot Grünstadt or at the Contractor’s facility. The place of work performance will be determined on the work order or during repair, whichever is required.

1.6.11 Type of Contract: To be determined by the 409th Contracting.

1.6.12 Security Program: Contractor personnel performing work under this contract and require access to US Government facilities must comply with the Local National Screening Program in Germany, AE Regulation 604-1.

Contract requirement: AT/OPSEC (Antiterrorism/Operations Security) review of contractor will be performed. It is the contractor’s responsibility that all affected employees and also sub-contractors personnel will complete all applicable trainings (e.g. AT level 1 training) available at following website: https://atlevel1.dtic.mil/at. Certificates of completion shall be forwarded to the COR no later than 5 calendar days after the employees complete the training.

AT Level I Training: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities and controlled-access areas will complete AT Level1 awareness training within 30 calendar days after contract start-date or effective date of incorporation of this requirement into the contract whichever is applicable.

The contractor will submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, i within 5 calendar days after training is completed by all employees and subcontractor personnel. AT Level I awareness training is available online at https://atlevel1.dtic.mil/at.

iWATCH/iSALUTE Training: The contractor and all associated subcontractors will brief all employees on the local iWATCH/iSALUTE program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within 30 calendar days after the contract is awarded and within 10 calendar days after new employees commence contract performance, with the results reported to the COR within 5 calendar days after the contract is awarded.

OPSEC Training: According to AR 530-1, new contractor employees must complete Level I OPSEC training within 30 calendar days after they report for duty. All contractor employees must complete annual OPSEC awareness training and should be submitted to the COR within 5 calendar days of training completion.

1.6.13 Physical Security: The contractor shall be responsible for safeguarding all gGovernment equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. When Government owned Equipment is turned over to the contractor, the contractor assumes full responsibility and liability for the equipment by signing the work-order form upon receipt. Before accepting the equipment, the contractor will inspect the equipment for damage or missing components record this information on the work-order and notify the Government representative. Damages or missing parts not listed on the work-order will be considered as contractor’s responsibility. After the equipment has been accepted by the contractor, a copy of the signed work-order shall be returned to the COR immediately.

1.6.14 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.15 Special Qualifications: LICENSES: The contractor shall comply with existing applicable laws and regulations for equipment listed in TE 3. DIN (Deutsches Institut fuer Normung), VDE (Verband der Elektrotechnik Elektronik Informationstechnik), VDMA (Verband deutscher Maschinen und Anlagenbau), DVGW (Deutsche Vereinigung des Gas und Wasserfaches), environmental laws, etc. and accepted commercial standards and practices. The contractor shall be certified at least with the following licenses:

• DIN ISO 9001 – Qualitätsmanagementsystem (DIN ISO 9001 Quality Management System)

• DIN ISO 14001 – Umweltmanagementsystem (DIN ISO 14001 Environmental Management

System)

• Fachbetrieb nach dem Wasserhaushaltsgesetz § l 19 (Specialized Company based on Water

Resources Law)

• Fachbetrieb nach § 6 Chemikalienklimaschutzverordnung (Specialized Company acc. § 6

Chemicals Climate Safety Regulation)

• Fachbetrieb nach EG 842/2006, Artikel 5 (F-Gas Verordnung) (specialized Company acc. EG

842/2006, article 5

• Fachbetrieb mit Eintrag in die Handwerkerrolle (mind. Heizung (Hoch-Niederdruck) und Elektro)

(Specialized Company with entry in Register of qualified Craftsmen – minimum Heating (high/low pressure) and Electric)

• Fachbetrieb nach Verordnung EG 303 / 2008, Artikel 1 – 14 (Specialized Company acc. Regulation EG 303 / 2008, article 1 - 14)

• Fachbetrieb nach DVGW (Deutsche Vereinigung des Gas und Wasserfaches) (Specialized company in accordance with DVGW - German union of Gas and Water)

1.6.16 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.17 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.18 Key Personnel: The follow personnel are considered key personnel by the government. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.(see TE 2 ). The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available by telephone 24 hours per day, 7 days per week.

• Person with a Master or Engineer level: The contractor must demonstrate that it has key personnel, qualified to a “Meister” or “Ingenieur” (Heating/Water/Gas) level, prior to start of the phase-in period of the contract, per location as listed in Para 1.4 in order to perform the preventive maintenance and repair services.

• Various Technicians (empowered journeyman): Below listed categories are samples, but actual requirements may vary based on equipment as listed in Technical Exhibit #3. The contractor must demonstrate that it has required personnel at this level on staff prior to start of the phase-in period. It is the contractor’s responsibility to ensure that all required work will be performed by specialized knowledgeable empowered journeymen (“befähigte Personen”) only.

- Qualification IAW Education Directive for Boiler Plant Operators (TRD, BetrSichV, Bundesarbeitsblatt Arbeitsschuts Nr.4, Dampfkessel etc). Kesselwärter (“Kesselwärterbrief” is a requirement).

- Qualification IAW DIN VDE 1000-100, Electrical Technicians

1.6.19 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor is required to obtain identification badges for all his and sub- contractor employees, working under this contract. Reference is made to AER 27-715. Contractor Identification requirements. ALL employees are required to wear those badges on the US premises.

1.6.20 Contractor Travel: Travel shall only be invoiced for the initial call. No additional travel charges are authorized. This applies also in case a second visit is required. Travel for preventive maintenance shall be included in the firm fixed price; therefore, no additional travel charges are authorized.

1.6.21 Other Direct Costs: N/A

1.6.22 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.23 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart

9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.24 Safety: For any work performed at an US Government installation, the contractor shall be responsible for all damages to persons or property that occurs as a result of the contractor’s fault or negligence. The contractor shall also be responsible for all material needed and work performed until completion and acceptance of the entire work.

1.6.24.1 Safety Plan and Program (DA PAM 385-10): The contractor shall at all times keep the work area free from accumulations of waste materials. Before completion the work, the contractor shall remove from the work and premises any rubbish, tools, scaffolding equipment, and materials that are not the property of the US Government. Upon completion the work, the contractor shall leave the work area in a clean, neat, and orderly condition satisfactory to the Government.

1.6.25 Environmental Compliance: All chemical substances and products used during PM/TÜV and/or repair visits shall be authorized by the responsible German authorities (ref. boiler plant operation, water treatment etc.) and by the German Food Hygiene regulation and Technical Bulletin TB MED 530.

1.6.25.1 Environmental Compliance Plan and Program in accordance with AR 200-1 and DA PAM 385-10:

SPILL REPORTING PROCEDURES FOR CONTRACTORS WORKING AT US ARMY GARRISONS

PART 2

DEFINITIONS & ACRONYMS

2. Definitions And Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Specialist and Contractor of any deficiencies; and provide site entry of Contractor personnel.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AAFES Army & Air Force Exchange Service ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AE Reg Army Europe Regulation AR Army Regulation BertrSichV Betriebsicherheitsverordnung BGV Berufsgenossenschaftliche Vorschriften CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DIN Deutsches Institut fuer Normung - German Institution of standardization DMDC Defense Manpower Data Center DOD Department of Defense DPW Directorate of Public Works DVGW Deutsche Vereinigung des Gas- und Wasserfaches - German Union of Gas and Water FAR Federal Acquisition Regulation GUV Gesetzliche Unfallversicherung - Host Nation insurance HIPAA Health Insurance Portability and Accountability Act of 1996 HR Labor Hours IACS International Association of Classification Societies IAW In accordance with KO Contracting Officer NLT No later than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TABs Technische Anschlussbedingungen TB Technical Bulletin TE Technical Exhibit TRBS Technische Regeln Betriebssicherheit TRD Technische Regeln für Dampfkessel TRG Technische Regeln für Druckgase TÜV Technischer Überwachungs Verein - German Law Inspection UIC Unit Identification Code UN Time units USAG United States Army Garrison UVV Unfall Verhütungsvorschriften - Accident prevention regulation VDE Verband der Elektrotechnik - Union of the electrotechnology VDI Verband Deutscher Ingeneure - Union of German Engineers

VDMA Verband Deutscher Maschinen- und Anlagenbau - Union of German machinery and equipment

WAWF Wide Area Workflow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services

3.1 Services: RESERVED

3.2 Facilities:

3.2.1 The Government will provide Contractor an on-site one shop room, an office room, a dayroom and one storage room for chemicals (boiler plant operation), free of charge, for use by the Contractor during the performance period of the contract.

3.2.2 Contractor personnel are not allowed to use the boiler plant as a living room, a sleeping room, or as a storage.

3.2.3 Boiler Plant operator shall keep the rooms provided by the Government in a proper and clean condition.

3.2.4 Contractor shall be responsible for cleaning work of the boiler plant facility and the provided rooms.

Unauthorized persons are not authorized to enter the boiler room and shall not be authorized by the Boiler Plant Operator. Smoking is not allowed in the whole building.

3.2.5 The Contractor shall furnish proof that the boiler plant operators possess knowledge of the pertinent provisions, when requested of the COR or Government representative.

3.3 Utilities: All utilities in the facility will be available for contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning.

3.4 Equipment: RESERVED

3.5 Materials: RESERVED

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items And Responsibilities:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: RESERVED

4.3 Materials: The Contractor is responsible for ordering and maintaining sufficient materials/repair parts to perform the work within the allocated time frame, as stated in the PWS and under this contract.

4.4 Equipment: The Contractor shall be responsible to furnish all necessary tools, test/diagnostics equipment, specialized test and analysis equipment, repair/replacement parts and service vehicles to perform the services specified in this PWS and under this contract.

PART 5

SPECIFIC TASKS

5.1 Basic Services: Operation, maintenance and repair of the gas-fired high-pressure heating plant have to be performed in accordance with the applicable rules of technology [e.g. Deutsches Institut fuer Normung (DIN), Verband der Eletrotechnik (VDE), Verband Deutscher Ingenieure (VDI), Technische Regeln fuer Druckgase (TRG), Technische Regeln für Dampfkessel (TRD) (601/604 etc), Technische Regeln Betriebssicherheit (TRBS), Betriebssicherheits-verordnung (BetrSichV) as well as the state of technology has to be considered. Furthermore, the provisions of the [Gesetzliche Unfall Versicherung(GUV)] host nation insurance [e.g. Berufsgenossenschaftliche Vorschriften (BGV), Unfall Verhütungsvorschriften (UVV), etc.] as well as AE Reg 385-29-G have to be complied with, during contractor’s work performance. Is an inspection in accordance with VDE 0701/0702 required, it needs to be performed by the contractor without any additional request from the US Government. The result of the inspection needs to be confirmed with a test protocol. Those test protocols need to be provided to the owner of the equipment and to the Contracting Officer Representative (COR) along with the work certificate.

5.2 Recurring Services: The contractor shall provide services to operate, maintain and repair the whole gas-fired high-pressure heating plant at the AAFES Depot Bldg 3556 in Grünstadt.

5.2.1 Operation of the Heating System by a tested and certified Boiler Plant Operator (BPO) according to TRD 601, 604 steam boiler group IV.

5.2.2 High pressure type steam boiler plant for 9/3 (7 Days) hour-operation shall be run IAW TRD 601/604 and the operating instructions of the manufacturers of the boiler plant. This includes all required inspections and checks of the system parts IAW UVV, VBG, TRG, TRD 601, VDE and all maintenance proposals of the individual manufacturers of the system parts. Contractor needs to comply with the operating instruction BV 75 for steam- and hot water generators (LOOS) available at the boiler plant. The Contractor operating personnel shall have the required specialist knowledge and skills in order to be able to perform general maintenance and minor repairs (e.g. replacement of gasket, small valves, fixing bolt etc.) of accessories, pumps, and other equipment parts independently without extra pay.

5.2.3 Any work that could impair the safety of the system i.e., electrical controls, check valves, water level delimiter, temperature delimiter is not allowed.

5.2.4 The Boiler Plant Operator (BPO) shall be responsible for all work accomplished in the boiler plant including all daily inspections and tests. Deficiencies and disturbances shall be reported to the COR immediately. The BPO is responsible for keeping and signing off by the end of each workday an operation log book with all entries as required by the manufacturer. The BPO is responsible for the initiation, preparation, support and execution of all recurring tests by the expert- organizations (TÜV). The BPO is the point of contact of the COR and Government Inspectors.

5.2.5 The Boiler Plant Operator shall perform regular services from Monday through Friday, from 06:00 – 15:00 hrs, Saturdays and Sundays three (3) hours per day.

5.2.6 Within one hour after every start and at least every 24 hours during operation, the BPO shall ensure that the high pressure steam installation works properly. During the daily inspection procedure, the BPO shall ensure that every automatic furnace quick-action stop mechanism will close at least once.

5.2.7 Contractor shall be held liable for all deficiencies and damages resulting from insufficient supervision or incorrect operation and/or maintenance.

5.2.8 The Contractor shall be responsible for all coordination work for Third Parties Repairs and inspections. After arranging a datefor a Third Party Repair, the Contractor shall inform the COR on time, date, and purpose of the intended repair.

5.2.9 Standby / Emergency BPO duties of the Contractor. During working hours after 15:01 hours and during weekends, a standby emergency BPO shall be available. The emergency BPO shall be knowledgeable in the elimination of deficiencies and must have system-specific knowledge in order to eliminate breakdowns. The emergency BPO shall be on-site to start eliminating deficiencies no later than 1 hour after receipt of a call or an SMS text message.

Deficiencies will be reported by the control system automatically via modem by sending an SMS to an existing mobile phone of the Contractor. Provision of a subscriber identity card (SIM) and the cost involved is the contractor’s responsibility.

5.2.10 Preventive Maintenance and TÜV Inspections: Preventive maintenance (PM) needs to be performed in accordance with TRD/valid regulations by a company certified by the German Handwerkskammer to operate maintan a repair high pressure heating systems. TÜV Inspections will be requested by the contractor and approved by the technical assistant or COR. In both cases a work report and test protocol needs to be created and forwarded to the technical assistant or COR. Those protocols can be either a print out from a digital test instrument or a handwritten inspection sheet. If a handwritten sheet will be used, the most current version of the test protocol shall be used in accordance with the applicable regulation. If possible, PM visits and TÜV can be done at the same time. The COR will forward in writing, the telephone number(s) and name(s) to the contractor of the authorized personnel as well as the contact information of the technical assistant after award of the contract but prior to the base year start date.

5.2.11 Preventive Maintenance (PM): PM is maintenance performed on a scheduled basis to inspect and maintain equipment and facilities to prolong equipment life cycle and prevent malfunctions/Break-downs. PM has to be performed in accordance with TRD and German Engineering Federation (VDMA – Verband Deutscher Maschinen- und Anlagenbau), VDMA 24186, part 0 – part 7. The mentioned VDMA describes the preventive maintenance on technical installations and technical equipment from buildings. In addition, manufacturer specifications need to be considered during the performance of PM visits. Tables of the VDMA are as follows:

VDMA 24186 Part 0 Allgemeine Anwendungshinweise

General Instructions VDMA 24186 Part 1 Lufttechnische Geräte und Anlagen

Ventilation and Air conditioning equipment and systems

VDMA 24186 Part 2 Heiztechnische Geräte und Anlagen Heating equipment and systems

VDMA 24186 Part 3 Kältetechnische Geräte und Anlagen Refrigeration equipment and systems

VDMA 24186 Part 4 MSR Einrichtungen und Gebäudeautom. Systeme MSR Einrichtungen und Gebäudeautom. Systeme

VDMA 24186 Part 5 Elektrotechnische Geräte und Anlagen Electrical equipment and systems

VDMA 24186 Part 6 Sanitärtechnische Geräte und Anlagen Sanitary equipment and systems

VDMA 24186 Part 7 Brandschutztechnische Geräte und Anlagen Fire protection equipment and systems

During preventive maintenance the contractor shall also identify obvious defects and/or any overdue safety inspection in an attempt to avoid more serious and costly problems. In conjunction with the performance of inspections and maintenance services, the contractor shall perform work that is directly related to the scheduled maintenance of any piece of equipment: e.g. lubrication, adjustment or realignment of moving parts, checking and tightening screws and bolts, measuring and minor refilling, as necessary, disposal of used parts and/or materials, cleaning of electrical distribution components, replacing filter, gaskets, O-rings, common hardware and any other tasks identified in the manufacturer maintenance manual. PM shall be performed as stated in the equipment manual.

The Contractor is responsible for obtaining all documents required to be fully informed and carrying out required PM services.

5.2.12 Preventive Maintenance Schedule: RESERVED

5.2.13 TÜV Inspection: TÜV inspections (e.g. BGV-A3, F-Gas Verordnung, TRD, Technische Regeln Dampfkessel, etc.) shall be performed in accordance with regulations ( e.g. as specified in part 6.) by a certified company (Handwerkskammer).