A3-Tech_Exhibit_1_10-9-2018_TEAD_Machine_Services_PRS_QASP.docx
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- Solicitation number
- W52P1J-20-Q-3001
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This document outlines the performance requirements summary and quality assurance surveillance plan for maintenance and repair services at Tooele Army Depot in Tooele, Utah. The contractor will be responsible for providing lubrication, lifting device inspection and testing, oil sampling, wrecker and towing services, vehicle pickup and delivery, work order management, trouble call response, technical inspections, equipment marking, auxiliary generator maintenance, welding, warranty coordination, shop maintenance, and quality control. Performance will be evaluated through methods such as 100% inspections, periodic process reviews, and customer complaint monitoring. Response times for trouble calls and towing requests are defined. Work orders over $1,000 require approval. The related federal contract opportunity is for the acquisition of these maintenance and repair services with a base year of performance from February 1, 2020 to January 31, 2021 and two one-year options.
Tech Exhibit 1- Performance Requirements Summary & Quality Assurance Surveillance Plan
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PERFORMANCE REQUIREMENTS SUMMARY (PRS)
AND
QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)
Technical Exhibit 1
TECHNICAL EXHIBIT 1
PERFORMANCE REQUIREMENTS SUMMARY (PRS) and Quality Assurance Surveillance Plan (QASP)
1. PERFORMANCE REQUIREMENTS SUMMARY (PRS). The PRS charts at the end of this exhibit:
1.1. List the PWS requirements that the Government will survey. The absence of any contract requirement from the PRS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract, including the clauses entitled "Inspection of Services" and "Default."
1.2. Define the standard of performance for each listed service.
1.3. Define the lot used as the basis for surveillance.
1.4. Set forth the surveillance methods the government will use to evaluate the contractor's performance for the listed tasks.
2. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). Contractor performance will be surveilled to determine if performance meets the contract standards. A variety of surveillance methods may be used:
2.1. One hundred percent inspection of the output.
2.2. Periodic inspection of the processes or output.
2.3. Customer complaints.
3. PERFORMANCE EVALUATION. Performance of a service will be evaluated to determine whether or not it meets the performance requirements of the contract. When the performance requirement is not met, a Contract Discrepancy Report (CDR) will be issued to the contractor by the KO. The contractor shall respond to the CDR by completing block 9 and 10 of the form and returning it to the KO within 15 calendar days of receipt. In the case of CDR's issued as the result of other methods of surveillance the KO shall take appropriate measures according to the clause entitled "Inspection Services."
PERFORMANCE REQUIREMENTS SUMMARY
| PARAGRAPH NUMBER AND SERVICE REQUIRED |
| STANDARD OF SERVICE |
| METHOD OF SURVEILLANCE |
| C.5.2.2. | LUBRICATION SERVICE |
| The Contractor shall provide lubrication service to support vehicles/equipment under this PWS. | |
| Periodic inspection. |
| C.5.2.3. LIFTING DEVICE, PERIODIC INSPECTION AND LOAD TESTING |
| The contractor shall perform periodic inspection as well as load/function tests of Mobile Lifting Devices including inspection of mobile cranes in accordance with TB-43-0142, OSHA 1926.550, 1910, 150, ANSI B, 30.5. |
| Periodic inspection. |
| C.5.2.4. | ARMY OIL ANALYSIS PROGRAM (AOAP) |
| The Contractor shall draw oil samples from all equipment listed in Technical Exhibit 7 with type service code O at the specified day, hour, or mileage frequency indicated. | |
| Periodic inspection. |
| C.5.2.5. WRECKER AND TOWING SERVICE |
| The contractor shall have 30 minutes to respond during normal duty hours and two hours during non-duty hours. |
| Periodic inspection. Customer complaint. |
| C.5.2.6. VEHICLE/EQUIPMENT PICKUP AND DELIVERY SERVICE |
| The Contractor shall be required to provide pickup and delivery service for scheduled or breakdown repair maintenance services, between TEAD and DCD equipment user’s and the contractor’s Government furnished, maintenance repair shop, for all Army owned equipment listed in Technical Exhibit 7. |
| Periodic inspection. Customer complaint. |
| C.5.3.3. WORK ORDERS |
| Services that are estimated to exceed $1000.00 including parts and labor will be approved by the COR prior to commencing the work. |
| Periodic inspection. |
| C.5.3.3.1. WORK ORDER REGISTER |
| The Contractor shall keep a work order register/log for TEAD equipment. |
| Periodic inspection. |
| C.5.3.4. TROUBLE CALLS |
| The contractor shall have 30 minutes to respond during normal duty hours from receipt of a request for breakdown trouble call (Field Service) for all equipment listed in Technical Exhibit 7. |
| Customer complaint. |
| C.5.3.5. TECHNICAL-INSPECTION |
| The Contractor shall technically inspect all vehicles/equipment deemed excess/overage by the EM. |
| Period Inspection Customer complaint |
| C.5.3.6. NEW EQUIPMENT |
| The Contractor shall stencil all new equipment with the assigned U.S. Army registration number, bumper number, and inspect all new equipment upon receipt to insure it is full safe, serviceable, and ready to issue to the operator. |
Periodic inspection.
| C.5.3.7. INSTALLED AUXILIARY STANDBY GENERATORS |
| The Contractor shall perform maintenance and repair service to this equipment at remote site building locations at TEAD. |
| Periodic inspection. Customer complaint. |
| C.5.3.8. INDUSTRIAL PLANT EQUIPMENT (IPE) |
| The Contractor shall perform maintenance services on this equipment on site at various building locations at TEAD. |
| Periodic inspection. Customer complaint. |
| C.5.3.9. | SPOT PAINTING |
| The contractor shall provide spot painting service on vehicles and equipment. | |
| Periodic inspection. |
| C.5.3.10. WINTERIZING |
| The contractor shall winterize, mark, and tag as winterized for the current year, all vehicles and equipment in conjunction with annual service. |
| Periodic inspection. Customer complaint. |
| C.5.3.11. QUICKFIX MAINTENANCE SERVICE |
| The contractor shall furnish a quick fix/drive in maintenance service for repair of vehicles/equipment that requires maintenance service that can be performed in one hour or less. |
| Periodic inspection. Customer complaint. |
| C.5.3.13. STRADDLE CARRIER OVERHAUL SERVICE |
| The Contractor shall accomplish inspection and repair maintenance, to include washing/cleaning, painting and update/modifications to two Straddle Carrier Trailers per year. |
| Periodic inspection. Customer complaint. |
| C.5.3.14. WELDING SERVICE |
| The contractor shall perform all types of normal welding services in house on light metals up to ½ inch in thickness for all vehicles/equipment listed in Technical Exhibit 7. |
| Periodic inspection. Customer complaint. |
| C.5.3.15. WARRANTY WORK |
| Contractor shall coordinate required warranty work on new equipment during its warranty period, with the EM or COR. |
| Periodic inspection. Customer complaint. |
| C.5.5. SHOP MAINTENANCE |
| The Contractor shall maintain the Equipment Shop and other maintenance and repair facilities utilized in a clean, orderly, and hazard free manner, to include the upkeep of the Technical Library, supply, lunch and rest rooms and snow removal, etc. |
| Periodic inspection. |
| C.5.6. QUALITY CONTROL |
| The Contractor shall inspect vehicles/equipment prior to scheduled and unscheduled maintenance to identify items requiring correction. |
| Periodic inspection. Customer complaint. |
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