Attachment 3 - PWS_TV and Theater_2026.08.21.pdf
PDF 332 KB Posted
- Solicitation number
- W50S8G26QOR05
- Issued by
-
Department of the Army National Guard
About this file
This is a Performance Work Statement (PWS) for marketing and advertising services for the New Mexico Air National Guard (NMANG) Recruiting and Retention office, located at Kirtland Air Force Base, New Mexico.
The contractor shall provide comprehensive marketing and advertising services to generate qualified recruitment leads, develop lead capture and nurturing solutions, and support NMANG recruiting and retention goals. The contract period consists of a three-month base period with one three-month option period, for a total potential performance period not to exceed six months (April 2, 2026–August 24, 2026). Key service requirements include: (1) a minimum of 76 television spots monthly (15- and 30-second advertisements airing across Designated Market Areas of Albuquerque-Santa Fe, El Paso-Las Cruces, and Amarillo, with 80% guaranteed during key programming hours of 4:00 am–11:00 pm), (2) targeted digital advertising delivering a minimum of 150,000 Digital Media Impressions per month, (3) two 7–10-minute live interview appearances during the period of performance in key programming hours, (4) movie theater advertisements on all 149 screens across specified New Mexico locations with 30-second commercials running a minimum of one time daily throughout the period, and (5) comprehensive campaign management with monthly reporting on key performance indicators including audience metrics, demographic reporting, geographic reporting by DMA, engagement and click-through rates, and mobile versus desktop device performance. The contractor must assign a Program Manager within 30 days of award to oversee all aspects and develop a comprehensive Marketing Strategy and Execution Guide within 30 days of contract award based on NMANG mission priorities. The contractor shall develop and maintain a Quality Control Plan addressing identified performance standards and provide access to an online dashboard tool showcasing near real-time campaign performance metrics. All materials produced under the contract are Government-owned property.
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NEW MEXICO AIR
NATIONAL GUARD
ADVERTISING PACKAGE
SERVICE
PWS
APRIL 2, 2026August 24, 2026
NMANG RECRUITING AND RETENTION
2251 Air Guard Rd SE, Kirtland Air Force Base, NM 87117
Version April 3, 2026August 24, 2026
Table of Contents General
1.1. Scope:
1.2. Background:
1.3. Period of Performance (PoP)
1.4. General Information
2. Definitions and Acronyms
2.1. Definitions
2.2. Acronyms
3. Government Furnished Property
4. Contractor Furnished Property
4.1. General
5. Requirements
5.1. Program Management
5.2. Campaign Management and Reporting
5.3. Media and Marketing Strategy
5.3.1. Marketing Campaigns
5.3.2. Targeted Digital Advertising
5.3.3. Live Promotion
5.3.4. Creative Services
5.4. Movie Theater Advertisements
6. Applicable Publications
TECHNICAL EXHIBIT 1 PERFORMANCE REQUIREMENTS SUMMARY (PRS)
TECHNICAL EXHIBIT 2 DELIVERABLES SCHEDULE
PERFORMANCE WORK STATEMENT (PWS)
FOR
NEW MEXICO AIR NATIONAL GUARD
RECRUITING AND RETENTION ADVERTISING PACKAGE SERVICES
General:
1.1. Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as
Government Furnished, to perform Marketing and Advertising Services, as defined in this PWS.
1.1.1. Objectives: The objective of this Performance Work Statement (PWS) is to provide a comprehensive marketing package to the New Mexico Air National Guard
(NMANG) for recruitment and retention goals. The Contractor shall provide services to generate qualified recruitment leads, offer a customized lead capture and nurturing solution, and support the Recruiting and Retention Office leadership, recruiters, and marketing staff and the contractor shall develop and publish an annual enterprise advertising plan. The integrated advertising plan typically includes multiple channels and platforms, including linear television, theater, streaming and digital marketing (display and video). Most enterprise advertising drives traffic to one of the recruiting websites or recruiting offices to encourage prospects and influencers to learn more about various component opportunities, benefits, etc.
1.2. Background: New Mexico Air National Guard Recruiting and Retention Office’s mission is to promote the NMANG to gain interest and attention of prospective recruits.
The NMANG has a dual mission that is not understood well, and the general public has a hard time distinguishing Air National Guard from Active Duty. The primary target market is non-prior/prior service (NPS) individuals 17-42 years of age. The NMANG requires the services of a contractor with experience providing marketing and advertising solutions for the Air National Guard to develop and execute a comprehensive marketing program that includes branding, engagements, leads, and recruiter support to help the
NMANG achieve recruitment and retention goals.
1.3. Period of Performance (PoP): The period of performance for this contract shall be for one twelve-monththree-month base period with four twelve-month3-month option periods that may be exercised at the discretion of the Government. The total period of performance, including the base and all option periods, shall not exceed six (6) months.
1.3.1. Base Year: 3 months
1.3.2. Option 1: 3 months
1.4. General Information:
1.4.1. Place and Performance of Services: The contractor has the discretion to determine the specific digital platforms and media outlets for this advertising campaign.
However, the geographic place of performance is restricted to the Designated
Market Areas (DMA). Within this defined geographic area, the contractor's choice of advertising channels and methods must align with the campaign's objectives and effectively engage the organization's target audience as specified in this PWS. The physical work location for the contractor's staff remains at their discretion.
1.4.2. Quality Control (QC): The contractor shall develop and maintain an effective QC
Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT
30 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.
1.4.3. Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance
Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).
1.4.4. Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the
Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.
1.4.4.1. Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103
Personally Identifiable Information and Department of Defense Directive
(DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-
R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.
1.4.5. Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
1.4.6. Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR
42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.
1.4.7. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States
Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the
US Government policy as described at FAR 22.17.
1.4.8. Data Rights. The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from KO. All materials supplied to the Government shall be the sole property of the
Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.4.9. Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participating in subsequent contracted requirements which may be affected by the OCI.
2. Definitions and Acronyms:
2.1. Definitions:
2.1.1. Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
2.1.2. Defective Service: A service output that does not meet the standard of performance associated with the PWS.
2.1.3. Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.
2.1.4. Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the
PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the people that are listed in the proposal.
2.1.5. Physical Security: Actions that prevent the loss or damage of Government property.
2.1.6. Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.7. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.8. Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.
2.1.9. Subcontractor: One that enters into a contract with a prime contractor. The
Government does not have privity of contract with the subcontractor.
2.1.10. Designated Market Area (DMA): Defined geographic region used by the FCC and the television industry to measure local viewing habits. They are non-overlapping county-based areas that define where local television stations command the largest share of viewing determining local market carriage for air, satellite and cable. For the purpose of this PWS, DMA areas are Albuquerque-Santa Fe, El Paso-Las
Cruces and Amarillo.
2.1.11. Digital Media Impression (DMI): One instance of an advertisement being served and rendered on the user device in the Designated Market Area regardless of user interaction.
2.2. Acronyms:
2.2.1. AEI Army Enterprise Infostructure
2.2.2. ANG Air National Guard
2.2.3. AR Army Regulation
2.2.4. AT/OPSEC Antiterrorism/Operational Security
2.2.5. BI Background Investigation
2.2.6. CM Contract Manager
2.2.7. COR Contracting Officer Representative
2.2.8. DA Department of the Army
2.2.9. DD254 Department of Defense Contract Security Classification
Specification
2.2.10. DFARS Defense Federal Acquisition Regulation Supplement
2.2.11. DoD Department of Defense
2.2.12. DSCA Defense Counterintelligence and Security Agency
2.2.13. DMA Designated Market Areas
2.2.14. DMI Digital Media Impressions
2.2.15. FAR Federal Acquisition Regulation
2.2.16. GFP/M/E/S Government Furnished
Property/Material/Equipment/Services
2.2.17. HQDA Headquarters, Department of the Army
2.2.18. HSPD Homeland Security Presidential Directive
2.2.19. IA Information Assurance
2.2.20. IS Information System(s)
2.2.21. KO Contracting Officer
2.2.22. NMANG New Mexico Air National Guard
2.2.23. NGB National Guard Bureau
2.2.24. NPS Non-Prior Service
2.2.25. OCI Organizational Conflict of Interest
2.2.26. PII Personally Identifiable Information
2.2.27. PIPO Phase In/Phase Out
2.2.28. POC Point of Contact
2.2.29. PRS Performance Requirements Summary
2.2.30. PS Prior Service
2.2.31. PWS Performance Work Statement
2.2.32. QA Quality Assurance
2.2.33. QASP Quality Assurance Surveillance Plan
2.2.34. QC Quality Control
2.2.35. QCP Quality Control Program
2.2.36. R&R Recruiting and Retention
2.2.37. SCR Service Contract Reporting
2.2.38. SSN Social Security Number
2.2.39. TE Technical Exhibit
2.2.40. USD(I) Under Secretary of Defense for Intelligence
3. Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The
Government will provide any property, material, equipment, and/or services for the purpose of performance under this contract.
4. Contractor Furnished Property, Materials, and Equipment (CFP/M/E): The contractor will provide all reasonable equipment and/or services to meet the specifications of this contract.
4.1. General: Except for those items specifically stated to be Government-Furnished in
Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.
5. Requirements: The contractor shall conduct media research and develop a media and marketing strategy that will address NMANG’s marketing objectives The contractor shall provide a minimum of 76 television spots monthly for each of the three (3) months base and three (3) 4 months option. These advertisements should occur during each month of the 3-month period of performance. These 15- and 30-second advertisements will air across DMA.
80% of spots are guaranteed to air during key programming hours (4:00 am - 11:00 pm). The
Contractor shall secure additional, no-cost advertising placements by utilizing unsold inventory in DMA to increase the campaign's frequency. Furthermore, the Contractor shall manage the campaign in a manner projected to generate a return on investment.
5.1. Program Management: The contractor shall assign a Program manager to oversee all aspects of the program, including lead management system development, marketing campaign execution, and training and consultation.
5.1.1. The Program Manager shall have a working knowledge and adequate experience to facilitate the requirements of this contract. The contractor shall submit the resume of the proposed PM to COR for review and approval within 30 days after the award.
5.1.2. The Program Manager shall work alongside the COR.
5.2. Campaign Management and Reporting: The Contractor shall develop, deliver, and maintain a comprehensive Marketing Strategy and Execution Guide that will serve as the master plan for all marketing activities. This document must be based on NMANG mission priorities and incorporate market research, analytics, and timing to define the step-by-step execution plan to include monthly reports and proof of delivery on market progress and effectiveness.
5.2.1. The contractor shall provide a monthly spreadsheet of all data used, a written report that includes key findings and recommendations, and an online briefing for the following Key Performance Indicators (KPIs): The KPIs are as follows:
5.2.2. Audience and Awareness Metrics: The total number of times an ad is displayed to include the average number of times a person saw the ad.
5.2.3. Demographic Reporting: a breakdown of the general age groups and genders seeing the ads to ensure target audience (ages 17-42) and diverse audiences are being captured.
5.2.4. Geographic Reporting: Reporting by state, city and Designated Market Area
(DMA) verifying that the campaign is running throughout New Mexico and its regional areas defined in the DMA.
5.2.5. Engagement and Efficiency: Click-through rate (CTR) measuring the effectiveness of the ad created in generating interest (clicks vs. views). The percentage of users who clicked the ad and then completed an application
5.2.6. Report on Performance: Mobile devices vs. Desktop/Laptop devices
5.3. Media and Marketing Strategy: The Contractor shall develop and implement a marketing strategy that incorporates market research and analytics, provides tools and training for recruiters, and employs targeted marketing for lead generation. The contactor shall provide a written plan for managing execution of the marketing plan. The plan must be submitted 30 days after award.
5.3.1. Marketing Campaigns: The Contractor shall create and manage marketing campaigns using a mix of traditional and digital media. The contractor shall carry out the following campaigns:
5.3.2. Targeted Digital Advertising: The contractor shall deliver social media exposure with a minimum of 150,000 Digital Media Impressions (DMI) per month targeted to audiences in DMA.
5.3.3. Live Promotion: The contractor shall secure and coordinate two 7–10-minute live interview appearances airing in DMA in the key programming hours (4:00 am -
11:00 pm) that target audiences can receive through air, satellite and cable channels during the period of performance.
5.3.4. Creative Services: The contractor shall provide the following creative services:
5.3.4.1. The contractor shall monitor and evaluate the performance of each platform and provide the NMANG with access to an online dashboard tool showcasing the performance of each campaign platform in near real-time, including but not limited to the Key Performance Indicators (KPls) for selected media: impressions, cost per impression, clicks, click-through-rate, cost per click, on-site conversions, conversion rate, cost per conversion, completed video views, and social engagements (e.g., likes, comments, shares).
5.4. Movie Theater Advertisements. The New Mexico Air National Guard Recruiting office requires an advertising agency to run commercials in multiple theaters throughout the
DMA. The contractor shall be expected to perform normal cinema advertising services to support our recruiting efforts. The contractor will ensure that advertising generates impressions, creates brand recognition, builds awareness, attracts, inspires, transforms & recruits the selected target audience to include non-prior service men and women ages
17-42. Prior service members and current members of the armed forces.
5.4.1. Advertisements will be placed at the following locations for all daily showtimes:
City County Zip
Code
Location Screen
Count
ROSWELL CHAVES 88201 &
88203
ALBUQUERQUE-
SANTA FE
LAS CRUCES DONA ANA 88011 EL PASO (LAS
CRUCES)
ALBUQUERQUE BERNALILLO 87121 &
87123 & 87109
ALBUQUERQUE-
SANTA FE
FARMINGTON SAN JUAN 87401 ALBUQUERQUE-
SANTA FE
CARLSBAD EDDY 88220 ALBUQUERQUE-
SANTA FE
RUIDOSO LINCOLN 88345 ALBUQUERQUE-
SANTA FE
ALAMOGORDO OTERO 88310 ALBUQUERQUE-
SANTA FE
RIO RANCHO SANDOVAL 87124 ALBUQUERQUE-
SANTA FE
DEMING LUNA 88030 ALBUQUERQUE-
SANTA FE
HOBBS LEA-N 88240 ALBUQUERQUE-
SANTA FE
GALLUP MCKINLEY 87301 ALBUQUERQUE-
SANTA FE
CLOVIS CURRY 88101 AMARILLO 7
CLAYTON UNION 88415 EL PASO (LAS
CRUCES)
PORTALES ROOSEVELT 88130 AMARILLO 1
5.4.2. The contractor shall provide and coordinate day-to-day management of the local cinema advertising campaign. The contractor shall display and maintain commercial ads that play prior to the start of each movie. Commercials will run for 30 seconds each. The commercials will run on all 149 screens listed in graph 5.4.1, 7 days a week throughout the period of performance. The 30 second commercial will run a minimum of 1 time throughout preshow rotating in prime positions.
6. Applicable Publications: Publications applicable to this PWS are listed below:
Publication
(Chapter/Page)
Date of
Publication
Website
Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar
Defense Federal Acquisition Regulation
Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.
html or https://www.acquisition.gov/dfars Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm
DoDM 1000.13-M-V1
DoD Identification (ID) Cards
(Enclosure 2, paragraph 3.b)
01/23/2014
(Change 1:
07/28/2020) http://www.esd.whs.mil/Directives/issuances/dodm
Federal Information Processing Standards
(FIPS) Publication 201-2
Personal Identity Verification (PIV) of
Federal Employees and Contractors
(paragraph 9)
August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-
2.pdf
DoDM 5200.2 Procedures for the DoD
Personnel Security Program (PSP)
04/03/2017 https://www.esd.whs.mil/Directives/issuances/dodm/
DoDI 5200.46
DoD Investigative and Adjudicative
Guidance for Issuing the Common
Access Card (CAC)
09/09/14
(Change 1:
05/04/2018) https://www.esd.whs.mil/Directives/issuances/dodi/
Homeland Security Presidential Directive
(HSPD)-12
Policy for a Common Identification
Standard for Federal Employees and
Contractors
08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12
DoDI 5400.11
Department of Defense Privacy and Civil
Liberties Programs
01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/
DoD 5400.11-R
Department of Defense Privacy Program
05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/
DoDD 8140.01 Cyberspace Workforce Management
10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/
DoD 8570.01-M
Information Assurance Workforce
Improvement Program
12/19/2005
(Change 4:
11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/
DoD 5220.22-M
National Industrial Security Program
Operating Manual (NISPOM)
02/28/2006
(Change 2:
05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/
DAFMAN 36-2032 16 January
2025(incorpo rating change
1 9 December https://static.e-publishing.af.mil/production/1/af_a1/publication/dafman
36-2032/dafman36-2032.pdf https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars https://www.defensetravel.dod.mil/site/travelreg.cfm http://www.esd.whs.mil/Directives/issuances/dodm http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodd/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://static.e-publishing.af.mil/production/1/af_a1/publication/dafman36-2032/dafman36-2032.pdf https://static.e-publishing.af.mil/production/1/af_a1/publication/dafman36-2032/dafman36-2032.pdf https://static.e-publishing.af.mil/production/1/af_a1/publication/dafman36-2032/dafman36-2032.pdf https://static.e-publishing.af.mil/production/1/af_a1/publication/dafman36-2032/dafman36-2032.pdf
TECHNICAL EXHIBIT 1 PERFORMANCE REQUIREMENTS SUMMARY (PRS)
This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).
Performance Objective
Performance Standard Acceptable Quality Levels (AQL)
Surveillance Method / By Whom
5.0 The contractor shall provide
a minimum of 76 television spots monthly for each of the 3 months base and 34 months option. These advertisements should occur during each month of the 3-month period of performance. These 15- and
30-second advertisements will air across Designated
Market Areas (DMA) of
Albuquerque-Santa Fe, El
Paso-Las Cruces. 80% of spots are guaranteed to air during key programming hours (4:00 am - 11 :00 pm). The Contractor shall secure additional, no-cost advertising placements by utilizing unsold inventory in
DMA to increase the campaign's frequency.
Furthermore, the Contractor shall manage the campaign in a manner projected to generate a return on investment.
Monthly Contractor/COR
5.1 The contractor shall assign a
Program manager to oversee all aspects of the program, including lead management system development, marketing campaign execution, and training and consultation.
Within 30 days of the contract being awarded
Contracting officer/COR
5.1.2 The Program Manager shall
work alongside the COR
Throughout the contract period
COR
5.2 Campaign Management and
Reporting: The Contractor shall develop, deliver, and maintain a comprehensive
Marketing Strategy and
Execution Guide that will serve as the master plan for all marketing activities. This document must be based on
NMANG mission priorities and incorporate market research, analytics, and timing to define the step-by-step execution plan to include monthly reports and proof of delivery on market progress and effectiveness.
Monthly reports NLT the 5th of each month
COR
5.2.1 The contractor shall provide
a monthly spreadsheet of all data used, a written report that includes key findings and recommendations, and an online briefing for the following Key Performance Indicators (KPIs)
Monthly reports NLT the 20th of each month
COR
5.3 Marketing Strategy: The
Contractor shall develop and implement a marketing strategy that incorporates market research and analytics, provides tools and training for recruiters, and employs targeted marketing for lead generation. The contactor shall provide a written plan for managing execution of the marketing plan.
Monthly reports NLT the 20th of each month
COR
5.3.1 Marketing Campaigns: The
Contractor shall create and manage marketing campaigns using a mix of
Within 30 days of the contract being awarded
COR
traditional and digital media. The contractor shall execute the following campaigns
5.3.2 Targeted Digital
Advertising: The contractor shall deliver online web exposure with a minimum of 150,000 Digital Media
Impressions (DMI) per month targeted to audiences in (DMA) of Albuquerque-
Santa Fe, El Paso-Las
Cruces.
Monthly reports NLT the 20th of each month
COR
5.3.3 Live Promotion: The
contractor shall secure and coordinate two 7–10-minute live interview appearances airing in DMA in the key programming hours (4:00 am - 11 :00 pm) that target audiences can receive through air, satellite and cable channels during the period of performance.
Twice during the period of performance
COR
5.4.3 The contractor shall monitor
and evaluate the performance of each platform and provide the
NMANG with access to an online dashboard tool showcasing the performance of each campaign platform in near real-time, including but not limited to the Key
Performance Indicators
(KPIs) for select media channels: impressions, cost per impression, clicks, click-through-rate, cost per click, on-site conversions, conversion rate, cost per conversion, completed
Quarterly COR video views, and social engagements (e.g., likes, comments, shares).
TECHNICAL EXHIBIT 2 DELIVERABLES SCHEDULE
PWS Reference /
Deliverable Title
Frequency/ Due date Number of
Copies
Medium/Format Submit To
1.4.3 QCP
Within 30 days after award
Electronic
Submission
COR
5.1.1 PM Resume
Within 30 days after award
Electronic
Submission
COR
5.2 Campaign
Management and
Reporting Monthly 1
Electronic
Submission
COR
5.2.1The contractor shall provide a monthly spreadsheet
Monthly
Electronic
Submission
5.3 Media and
Marketing Strategy
Within 30 days after award
Electronic
Submission
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