Solicitation RFIs - Answered.pdf

W50S7826RA003, Locksmith Services

Building 937A(RSS1):

1. Please describe how the S&G2890 device has failed and/or what complications it has while operating the lock.

a. The badge presented with pin will unlock the mechanical latch, but the door handle is passing its stop/block and turns too far causing the system to bind, not functioning again until the door handle has been physically rotated to the start position. Crash bar system works as expected upon exit and secure the door. We are not sure if the door handle to X-10 system needs replacing or if the entire crash bar setup requires replacement.

2. Is this issue periodic or constant?

a. Constant.

3. Is the X-10 installed on the S&G2890 device still in good working order?

a. Yes, the X-10 lock was replaced less than 1 year ago.

4. The performance work statement indicated this lock has failed in the open position. Are you able to turn the handle and open the door without badging in? or do you only need to pull out on the handle to open it without turning the handle or using the badge reader? If you lock the X-10 does it prevent this from happening?

a. The lock which has failed in the open position is an X-10 on a 5 drawer/5 combo safe. X-10 lock needs repair or replacement. Currently, you can lock the drawer, spin the X-10 dial left, then right (using any random numbers) and the X-10 will open the drawer.

5. If needed, may I perform an onsite in-depth analysis of the S&G2890 device and provide a detailed description of what’s wrong so that everyone can more accurately quote this repair? The device analysis and report will be performed at no cost and be made available for everyone bidding this project.

a. No, an additional onsite in-depth analysis of the S&G2890 device is not permitted.

As stated in the Performance Work Statement (PWS), "the contractor shall troubleshoot/diagnose to determine where the failure...is and also determine if the...hardware needs a repair or a full replacement." This troubleshooting and diagnosis is the responsibility of the selected contractor.

The pre-proposal site visit that was offered on 17 March 2026 was the designated opportunity for all potential contractors to inspect the site and the equipment.

Furthermore, one of the evaluation factors of proposals will be based on the technical approach to address all items in the PWS.

Building 397:

6. The performance work statement indicated this safe needs to be opened but not repaired.

Do you need us to include pricing for delivering it to DRMO(DLA)?

a. Please refer to the PWS, Section 1.1 “Once the safe is fully accessed by the program escort personnel, the job is complete as we do not require repair of the opened safes.”

7. Is this solicitation categorized as a 'classified government project'?

“The contractor must possess or obtain an appropriate facility security clearance prior to performing work on a classified government contract.” (pg. 6)

a. No, the selected company does not need to maintain a facility clearance nor provide cleared employees. This contract only requires US citizen employees to perform the work on site under direct escort into the secure facilities.

8. Are there any required deliverables or documentation that must be submitted for approval after assessing whether the locks require repair or replacement?

a. Please refer to Performance Work Statement_20260319 that has been updated in Section 1.4.2 “Deliverables: After assessing whether the locks require repair or replacement, the Contractor will provide a submittal to the Government for approval prior to performing work.”

9. Will the contractor be responsible for supplying replacement locks, or will the unit provide them?

a. Please refer to Performance Work Statement_20260319 that has been updated in Section 1.1.1 “Objectives to open safes and repair or replace lock sets. All parts and equipment are to be provided by the contractor.”

Please also refer to the solicitation posted in SAM.gov. One of the evaluation factors of proposals will be based on parts/equipment lead time.

10. As we continue preparing our proposal, we wanted to check if there may be any available photos of the GSA containers, locks, safes, vault doors, or related hardware referenced in the PWS. Having access to these images would help us better assess the required tools, potential drill points, replacement components, and labor requirements so we can prepare an accurate and competitive proposal.

a. The Government will not provide photos.

11. If any model numbers, lock types, or prior maintenance history are available, that information would also be very helpful.

a. RSS1 (Bldg 937A) – X-10 vault door lock with badge reader and S&G2890 device

i. X-10 lock replaced within past 12 months by the Government and not anticipated to have repair/replacement for this part. The S&G2890 requires “the contractor shall troubleshoot/diagnose to determine where the failure...is and also determine if the...hardware needs a repair or a full replacement” as stated in the PWS.

b. Bldg 937 Safe – X-07 dial on 5 drawer/1 combo lock (Hamilton Red label)

i. The PWS has been updated to properly reflect X-07 dial.

c. Bldg 917 Safe – X-10 dial on 5 drawer/5 combo lock (Hamilton Red label)

d. Bldg 917 Vault Door – X-10 dial on vault door (preventative maintenance)

i. Dial had previously fallen off and local security team was able to re-install

12. In addition, to help us prepare an accurate and competitive proposal, would the Government allow our subcontractor to conduct a site visit?

a. A pre-proposal site visit was offered on 17 March 2026; there will not be another visit offered.

13. Please provide pictures of the vaults and locks so we can understand the issues and quote properly.

14. Could you please confirm whether the inspection must be performed by a GSA-certified technician?

a. These failed locks must be inspected in accordance with DOW lock Program:

https://exwc.navfac.navy.mil/DoD-Lock-Program/GSA-Approved-Security- Equipment-Inspection-Program/Inspector-Training/ https://exwc.navfac.navy.mil/DoD-Lock-Program/GSA-Approved-Security-Equipment-Inspection-Program/Inspector-Training/ https://exwc.navfac.navy.mil/DoD-Lock-Program/GSA-Approved-Security-Equipment-Inspection-Program/Inspector-Training/

GSA equipment inspections may only be done by authorized inspectors who have successfully completed an inspection training course approved by GSA. Approved training courses are offered by two training organizations. For information on GSA approved training, or to locate an authorized inspector near you, contact:

Lockmasters Securit y Institute 2101 John C. Watts Drive Nicholasville, KY 40356 Phone: (866) LSI- TRAIN (USA Toll Free) Phone: (859) 887- Email: education@lo ckmasters.com Web: https://www.lsi education.com

MBA USA, Inc.

200 Orchard Drive Nicholasville, KY

40356 USA

Phone: (888) 622- 5495 (USA Toll Free) Phone: (859) 887- Email: education@ mbaUSA.com Web: https://www.

mbausa.com

QSecurity Industries & LTI, Inc 1014 South Main St Nicholasville, KY 40356

USA

Phone: (859) 241-2063 ext.

Email: https://qsecurityindus tries.com/contact/ Web: https://qsecurityindustr ies.com/education/

15. To prepare the quote, photographs of the doors and locking mechanisms, as well as short videos if available, would also be very helpful.

a. The Government will not provide photos or videos.

16. This is my first time submitting a proposal and I wanted to know if you had a specific format or template.

a. Please refer to the SAM.gov solicitation. The only criteria are:

Contractors who are interested in this requirement shall submit your proposal, not to exceed two pages, by email no later than Thursday, March 26, 2026 at 1:00 pm CDT to the Contract Specialist Candace Fernandez at candace.fernandez@us.af.mil and the Contracting Officer Mark Green at mark.green.23@us.af.mil. Certifications for the Department of War Lock program participant and GSA certified safe and vault technicians shall be submitted with the proposal and will not count against the page requirement.

mailto:education@lockmasters.com?subject=GSA%20Certified%20Safe%20and%20Vault%20Training mailto:education@lockmasters.com?subject=GSA%20Certified%20Safe%20and%20Vault%20Training https://lsieducation.com/courses/gsa-authorized-safe-vault-technician-and-inspector-training-certification/ https://lsieducation.com/courses/gsa-authorized-safe-vault-technician-and-inspector-training-certification/ mailto:education@mbaUSA.com?subject=GSA%20Certified%20Safe%20and%20Vault%20Training mailto:education@mbaUSA.com?subject=GSA%20Certified%20Safe%20and%20Vault%20Training https://mbausa.com/course-schedule/ https://mbausa.com/course-schedule/ https://qsecurityindustries.com/contact/ https://qsecurityindustries.com/contact/ https://qsecurityindustries.com/education/

17. Building 937A, S&G2890 lock. Is it known if the lock failed or if the electronic access control failed? If it is the electronic access, will a member of the access control team be available?

a. Failure is mechanical. Electronic access is still functioning as intended.

18. Building 937, 5drawer/1lock. If this is a black label safe, no repair is understood, but if it is a red label, no repair will decertify the safe. I just want to verify that NO REPAIR is correct.

a. No repair is required.

19. To assist us in preparing an accurate and competitive proposal, we respectfully request any available pictures of the GSA containers, locks, safes, vault doors, or affected hardware referenced in the PWS. Photos will allow us to better assess tooling requirements, potential drill points, replacement components, and estimated labor time.

20. Additionally, if there are any known model numbers, lock types, or prior maintenance history available, we would appreciate receiving that information as well.

a. RSS1 (Bldg 937A) – X-10 vault door lock with badge reader and S&G2890 device

i. X-10 lock replaced within past 12 months by the Government and not anticipated to have repair/replacement for this part. The S&G2890 requires “the contractor shall troubleshoot/diagnose to determine where the failure...is and also determine if the...hardware needs a repair or a full replacement” as stated in the PWS.

b. Bldg 937 Safe – X-07 dial on 5 drawer/1 combo lock (Hamilton Red label)

i. The PWS has been updated to properly reflect X-07 dial.

c. Bldg 917 Safe – X-10 dial on 5 drawer/5 combo lock (Hamilton Red label)

d. Bldg 917 Vault Door – X-10 dial on vault door (preventative maintenance)

i. Dial had previously fallen off and local security team was able to re-install

21. We would like to know if this is a brand new contract OR if there is (was) an incumbent performing these services.

a. This is a new contract.

22. If not brand new, could you please provide the current / previous contract number?

a. This is a new contract.

23. What documentation you are looking for in regards to “Certifications for the Department of War Lock program participant and GSA certified safe and vault technicians”?

a. A certificate or proof of training completed in accordance with DOW Lock

Program: https://exwc.navfac.navy.mil/DoD-Lock-Program/Training/GSA- Certified-Safe-and-Vault-Technician-Training/

GSA certified safe and vault technicians must be trained and must pass written and practical examinations. Technicians may only be certified by GSA approved training institutions. For information on this GSA-authorized training, or to locate a GSA certified safe and vault technician, contact:

Lockmasters Security Instit ute 2101 John C. Watts Drive Nicholasville, KY 40356 Phone: (866) LSI- TRAIN (USA Toll Free) Phone: (859) 887-9633 Email: education@lockmas ters.com Web: https://www.lsieducat ion.com

MBA USA, Inc.

200 Orchard Drive Nicholasville, KY 40356

USA

Phone: (888) 622- 5495 (USA Toll Free) Phone: (859) 887-0496 Email: education@mbaU SA.com Web: https://www.mbaus a.com

QSecurity Industries & LTI, Inc 1014 South Main St Nicholasville, KY 40356 USA Phone: (859) 241-2063 ext. 212 Email: https://qsecurityindustries.co m/contact/ Web: https://qsecurityindustries.com /education/

24. Building 917: The front door of this location has a CDX-10 currently installed where the dial has previously fallen off and been put back on. Is the dial and dial ring for this lock colored black or gray?

a. Gray https://exwc.navfac.navy.mil/DoD-Lock-Program/Training/GSA-Certified-Safe-and-Vault-Technician-Training/ https://exwc.navfac.navy.mil/DoD-Lock-Program/Training/GSA-Certified-Safe-and-Vault-Technician-Training/ mailto:education@lockmasters.com?subject=GSA%20Certified%20Safe%20and%20Vault%20Training mailto:education@lockmasters.com?subject=GSA%20Certified%20Safe%20and%20Vault%20Training https://lsieducation.com/courses/gsa-authorized-safe-vault-technician-and-inspector-training-certification/ https://lsieducation.com/courses/gsa-authorized-safe-vault-technician-and-inspector-training-certification/ mailto:education@mbaUSA.com?subject=GSA%20Certified%20Safe%20and%20Vault%20Training mailto:education@mbaUSA.com?subject=GSA%20Certified%20Safe%20and%20Vault%20Training https://mbausa.com/course-schedule/ https://mbausa.com/course-schedule/ https://qsecurityindustries.com/contact/ https://qsecurityindustries.com/contact/