W50S6U26QA012_Attachment-1_Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Drug Demand Reduction Program Management Services

1.0. General:

1.1. Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in paragraph 3.0 as Government-furnished, to perform non-personal services in support of California Air National Guard’s Drug Demand Reduction Program (DDRP). The contractor shall perform on-site DDRP program management and implementation services to include specimen collection and packaging in accordance with Department of Air Force Manual (DAFMAN) 44-197, Military Drug Demand Reduction Program, AFMAN 44-198, Air Force Civilian Drug Demand Reduction Program (if applicable), Department of Defense Instruction (DoDI) 1010.01, Military Personnel Drug Abuse Testing Program, DoDI 1010.16, Technical Procedures for the Military Personnel Drug Abuse Testing Program, local guidelines, and regulations.

1.1.1. Objectives: The primary goal of this requirement is to provide a commercial solution that will enable the California Air National Guard to meet and comply with the requirements outlined in the manuals and instructions in paragraph 1.1.

1.2. Background: The goal of DDRP is to deter and ensure a workplace free of illicit drug use. All personnel that hold an Air Force Specialty Code (AFSC) that corresponds to their specialty and Title 5 and Title 32 employees with a Testing Designated Position (TDP) are required to provide urine specimens for testing under the DDRP.

1.3. Period of Performance: 12 months (base) plus four (4) 12 months option periods.

1.4. General Information:

1.4.1. Place and Performance of Services: The contractor shall provide services during Regularly Scheduled Drills (RSD), except on recognized US holidays (see paragraph 1.4.2) or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The cognizant Wing Commander (WG/CC) or his/her designee may establish a different work week schedule based on the installation’s demands, its mission, and schedules for RSD weekends.

The contractor shall coordinate with the Government regarding changes at each location. The contractor shall at all times maintain a workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility or installation is not closed for the above reasons. The contractor shall keep in mind that the stability and continuity of the workforce are essential. A list of each performance location can be found in Technical Exhibit 3.

1.4.1.1. Telework: The Government does not permit the contractor to telework in support of this requirement. However, when the wing or any of its Geographically Separated Units (GSU) activates and implements its Continuity of Operations Plan, a telework arrangement may be enacted after Government coordination, review, and approval. Telework shall be at no additional cost to the Government.

Version 8 dated 18 Mar 2026

1.4.1.2. Unscheduled gate closures by the facility or installation’s Security Forces may occur at any time causing all personnel entering or exiting a closed installation to experience a delay.

This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3. The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2. Recognized Holidays: See https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview for recognized US holidays.

1.4.3. Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) no later than the time period specified in paragraph 1.4.15 (Deliverable/DE-01). After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4. Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5. Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, HAF and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1. CAC Requirements: For Contractors Requiring Common Access Card (CAC). For installation(s)/location(s) cited in the contract, contractors shall ensure Common Access Cards

(CACs) are obtained by all contract or subcontract personnel who meet one or both of the following criteria:

(a) Require logical access to Department of Defense computer networks and systems in either:

(i) the unclassified environment; or

(ii) the classified environment where authorized by governing security directives.

(b) Perform work, which requires the use of a CAC for installation entry control or physical access to facilities and buildings.

(c) While visiting or performing work on installation(s)/location(s), contractor personnel shall wear or prominently display the CAC as required by the Governing local policy.

Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 (T1) or higher investigation IAW DoDI 5200.46. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial/interim CAC may be issued based on a successfully scheduled T1 with the Office of Personnel Management and a favorable completion of an FBI fingerprint check.

1.4.5.1.1 Homeland Security Presidential Directive (HSPD)-12 Background Investigation Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them, and shall process all CAC card applications. The contractor shall ensure that all employees requiring a T1 be vetted by the cognizant security activity Chief, Information Protection (CIP) to ensure a proper investigation is on record. The CIP will process the T1 if needed. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the investigation may take multiple weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2. Contractors and their personnel shall use the following procedures to obtain CACs:

(a) Contractors shall provide a listing of personnel who require a CAC to the COR within seven

(7) business days after the award (DE-02). The Government will provide the contractor instructions on how to complete the Contractor Verification System (CVS) application and then notify the contractor when approved.

The contractor shall process CAC applications through the Mission Partner Identity, Credential, and Access Management (MP ICAM), the procedures for which are described below. Although there is no requirement for the contractor to designate a “Corporate Facility Security Officer” (FSO) to serve as its single point of contact for the background investigation, the MP ICAM application process and other CAC and security-related matters, such designation facilitates these processes. If a corporate FSO is not established, all contractor employees requiring a

CAC will be required to process their own applications. The submission process for CAC applications is as follows:

The contractor’s FSO or contractor employee shall submit requests for a CAC via email to the designated Mission Partner Affiliation Sponsor (MPAS). The MPAS for this requirement will be provided by the Government at award.

1.4.5.1.3. The Government will establish a MP ICAM application account for each CAC request and will provide each contractor employee a user ID and password, via email, to the contractor’s FSO or contractor employee. The FSO or contractor employee shall access the MP ICAM account and complete the CAC application (i.e., entering/editing contractor information as applicable) at: https://mpartnerspnrweb.dmdc.osd.mil/mpartnerspnrweb/app/. The contractor’s FSO or contractor employee shall follow up to ensure that the TA is processing the request.

Contractor personnel shall obtain a CAC from the nearest Real Time Automated Personnel Identification Documentation System (RAPIDS) Issuing Facility (typically the local Military Personnel Flight (MPF)). At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-00047, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID).

The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier. The contractor shall maintain records of all approved and rejected applications

1.4.5.1.4. During the performance period of the contract, the contractor shall:

(1) Within seven (7) business days of any changes to the listing of the contract personnel authorized a CAC, provide an updated listing to the COR who will provide the updated listing to the authorizing government official (DE-03);

(2) Return CACs in accordance with local policy/directives within seven (7) business days of a change in status for contractor personnel who no longer require logical or physical access;

(3) Return CACs in accordance with local policy/directives within seven (7) business days following a CACs expiration date; and

(4) Report lost or stolen CACs in accordance with local policy/directives.

1.4.5.1.5. Within seven (7) business days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives (DE-04).

1.4.5.1.5.1. Failure to comply with these requirements may result in withholding of final payment.

https://mpartnerspnrweb.dmdc.osd.mil/mpartnerspnrweb/app/

1.4.5.2. Security Forces vet civilian contractors and any personnel without a valid CAC in accordance with DoDI 5200.08 physical security program. Vetting includes identity verification, confirmation of official purpose or contract authorization, criminal history and installation access checks. A fitness determination is made based on force protection risk and mission requirements prior to granting access. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) Department of Defense Instruction (DoDI) O-2000.16V1_DAFI31-145-O, Department of the Air Force Instruction (DAFI) 31-101, Base Defense and Air Force Manual (AFMAN) 31-113), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative).

1.4.5.3. Antiterrorism Awareness Level I Training (AT Level I). All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor;

completing the Force Protection computer-based training (CBT) course on the Advanced Distributed Learning System (ADLS) or Joint Knowledge Online at https://jko.jten.mil/courses/AT-level1/launch.html. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative. The contractor shall submit certificates (DE-05) of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel.

1.4.5.4. Reserved.

1.4.5.5. Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.

Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6. Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy, and their actions affect the most vulnerable portion of the Air Force Infostructure. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.6.1. Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.6.2. Complete initial and/or annual Information Assurance (IA) training as required by applicable Air Force/ANG policy.

1.4.5.6.3. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.6.6. No contractor-owned or non-Government cloud storage, personal email, personal messaging apps, or personally owned removable media will be used to store/transfer Government DDRP data (including rosters, notifications, DD2624-related data, metrics, or PII).

Government-furnished systems only.

1.4.5.7. Air Force myLearning. All contractor employees and associated sub-contractor employees assigned to work on a Government site and/or requiring access to a DoD network will be required to register with myLearning at commencement of services in order to complete the necessary training required (e.g., Cyber Awareness Challenge, DAF-Operations Security Awareness Training, Controlled Unclassified Information (CUI) Training, initial Force Protection (for new employees) and annual Force Protection training (refresher)) of them initially and annually for the duration of the contract. myLearning website: https://lms-jets.cce.af.mil/moodle/.

The contractor must notify the COR in its first Monthly Status Report (MSR) (DE-06) completion by all employee(s) has been accomplished and annually thereafter (DE-07).

1.4.5.8. Information Assurance (IA) Training. All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness CyberAwareness Challenge before issuance of network access and annually thereafter (DE- 08). All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoDD 8140.01, DoD 8570.01-M and AFMAN 17- 1301 within 180 days of the start of contract performance.

1.4.5.9. Information Assurance (IA)/Information Technology (IT) Certification. In accordance with DoD 8570.01-M, DFARS 252.239.7001, and Air Force Policy Directive (AFPD) 17-1 contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award (DE-09). The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.10. The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11. Contractor shall report suspected OPSEC incidents, spills, unauthorized disclosures, or loss/compromise of sensitive information to the COR and Government OPSEC Manager within 1 hr for immediate risk, 24 hrs for all others, and cooperate with mitigation actions.

1.4.5.12. Requirement for OPSEC Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/Signature Managers/Coordinators will provide OPSEC training or training materials to contract employees within 30 days of employees’ initial assignment to the contract and prior to having access to any critical information (CI) and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training is located on the Air Force’s myLearning website. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training (DE-10).

1.4.5.13. OPSEC Plan. The contractor shall develop an OPSEC Plan and provide it to the COR or KO within 15 calendar days of contract award to be reviewed and approved by the responsible Government OPSEC officer, per AFI 10-701, Operations Security (DE-11). This Plan shall include the Government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. For the contractor to effectively comply with OPSEC provisions of the contract, the organization will provide the following guidance: (1) Organization’s Critical Information; (2) Adversaries’ collection threat information as it applies to the organization’s mission and the contract; (3) Operations Security guidance; and (4) Specific OPSEC measures the organization requires (as appropriate).

1.4.5.14. Contractor shall not release information related to Government operations, unit activities, schedules, locations, personnel participation, metrics, or program outcomes to any public-facing medium (including social media, marketing, proposals, presentations) without written Government approval (OPSEC + PA as applicable).

1.4.5.15. DDRP critical information example list: Testing dates/times/locations (especially GSUs and RSD/AT patterns, selection lists/random rosters/“who got tested” information, participation rates by unit/GSU, shortfalls/untestable rates/trend reports before approval for wider release, shipping schedules/batch volumes if it reveals operational tempo, any report that ties unit readiness indicator trends together.

1.4.6. Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1. Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall include procedures covering key control in the QCP.

1.4.6.1.1. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3. The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2. Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.7. Special Qualifications: Individuals that have a record of conviction by a civilian criminal court are ineligible to perform the work. Individuals cannot have a medical or mental health condition that precludes them from responsibly performing the work.

1.4.7.1. The contractor and/or its personnel must be knowledgeable on DDR processes, procedures, and guidelines. The contractor shall provide proof of WDDRPM training completion/certification within five (5) business days of completion (DE-12).

1.4.8. Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9. Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO (DE-13). The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10. Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1. The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (e.g., badges and vehicles passes) to the KO within 14 days of an employee’s departure

(DE-14).

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12. Contractor Travel. The contractor shall travel to other than the primary place specified in Technical Exhibit 3 during the performance of this contract to perform the tasks identified in paragraph 5 and its subparagraphs. The contractor will be authorized travel expenses consistent with applicable sections of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR recommendation for approval and authorization by the KO no less than 10 business days prior to travel arrangements being made.

The contractor shall submit its proposed trip itinerary and costs to the COR via email no less than 15 business days prior to travel (DE-15). The contractor shall not travel without KO approval. NOTE: The contractor must include paid travel receipts on its invoice submission.

Note: Travel, submitted and approved in accordance with the Joint Travel Regulation (JTR), will not be reimbursed without providing appropriate paid receipts. There must be no mark-up (no-fee) on travel.

1.4.13. Reserved.

1.4.14. Reserved.

1.4.15. Phase In Period: To minimize any decreases in productivity and lapses in the DDRP, the contractor shall have personnel on board within 30 calendar days of contract award for the phase in period. During the phase in period, the contractor shall become familiar with performance requirements, apply for and/or secure CAC/facility/installation/website access, and complete all pre-requisite training in order to commence full performance of services on the contract start date.

2.0. Definitions

2.1. Definitions

2.1.1. Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3. Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4. Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5. Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6. Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8. Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9. Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2. Reserved.

3.0. Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1. Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephone, computer, scanner, printer, printer consumables, lockable drawer/filing cabinet and other items necessary to maintain an office environment.

3.2. Materials: The Government will provide the necessary drug testing supplies and storage space as listed in DAFMAN 44-197 and AFMAN 44-198. The contractor shall secure all Government-furnished supplies and materials.

3.3. Reserved.

3.4. Services: The Government will provide DDRP-associated waste disposal. The Government will also provide access to required online training sites (e.g., myLearning), email address/communication services (e.g., Microsoft Outlook/TEAMS), network (e.g., NIPR net), databases, and any software necessary to perform the tasks outlined in this PWS.

3.5. Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0. Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1. General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2. Reserved.

4.3. Reserved.

5.0 Requirements

The contractor shall provide non-personal Drug Demand Reduction Program (DDRP) management, training, testing, reporting, and outreach services that ensure a compliant and effective program for the California Air National Guard.

5.1. Program Management and Compliance

5.1.1. The contractor shall ensure delivery of program management services that achieve a compliant DDRP for the California Air National Guard, as defined in DAFMAN 44-197, 2.15.1, and AFMAN 44-198, 2.18.1–2.18.2.

5.1.2. The contractor shall ensure the DDRP is fully implemented at the installation/wing level, encompassing testing, prevention, education, and outreach. Compliance shall be maintained with all requirements in DAFMAN 44-197 and AFMAN 44-198.

5.1.3. The contractor shall support annual DDRP Training Visits (TVs), including coordination with Government officials, ensuring records and personnel are available, and active participation during the visit.

5.1.4. The contractor shall ensure DDRP testing is conducted in accordance with DAFMAN 44- 197 and AFMAN 44-198. Testing results shall be accurate, compliant, and suitable for tracking and monitoring. Performance shall meet the Acceptable Quality Levels (AQLs) defined in Technical Exhibit 1.

5.1.5. The contractor shall perform a current-state analysis at all locations listed in Technical Exhibit 3. The analysis shall establish baseline readiness for specimen collection and packaging and align with required Drug Testing Report metrics.

5.1.6. The contractor shall conduct out-of-cycle DDR testing as directed by the cognizant Wing Commander.

5.1.7. The contractor shall serve as the installation’s primary point of contact for DDRP testing procedures, results, metrics, and prevention, education, and outreach initiatives.

5.1.8. The contractor shall implement DDRP policies, procedures, and initiatives as directed by AFMRA and NGB/SG, coordinated with the installation or assigned facility.

5.2. Training and Qualification

5.2.1. The contractor shall ensure all DDRP training requirements are completed, documented, and reported in accordance with applicable regulations and deliverables.

5.2.2. The contractor shall complete AFMRA-certified train-the-trainer training. Upon certification, the contractor shall train government-appointed DTPAM, backup collectors, Trusted Agents, and Observers training per AFMRA/NGB/SG standards and provide the COR a list of trained personnel and completion dates (DE-16). The contractor shall document and certify training per DAFMAN 44-197 and AFMAN 44-198. Training completion rosters and certification records shall be provided to the COR within five (5) business days of completion.

5.2.3. For Observers: Training shall include a briefing, a signed acknowledgment of responsibilities, and observation of the specimen collection process. Observer training remains valid for seven calendar days and shall be re-accomplished thereafter.

5.2.4. The contractor shall attend annual refresher training provided by the Government, including AFMRA program updates and any revised guidance (DE-17).

5.2.5. The contractor shall complete Air Force Drug Testing Software training as part of annual training requirements.

5.2.6. The contractor shall ensure individuals who do not meet DDRP standards are retrained.

Certificates of retraining shall be provided to the COR within five business days of completion

(DE-18).

5.2.7. The contractor shall provide DDRP training to Commanders and First Sergeants within six months of assuming duty. Training shall be documented via sign-in sheets and submitted to the COR within five business days of completion (DE-27). If an Installation or Unit Commander delegates Trusted Agent authority, the contractor shall verify appointments and provide Trusted Agent training in accordance with DAFMAN 44-197 and AFMAN 44-198.

5.3 Testing Operations and Specimen Handling

5.3.1. The contractor shall ensure all Unique Members (UM) are tested annually, tracked by fiscal year, and aligned with DDRP’s goal of 100% identification for testing.

5.3.2. The contractor shall perform DDRP testing types as listed in DAFMAN 44-197, including but not limited to Random (IR), Unit Sweep (IU), Inspection Other (IO), Probable Cause (PO), Consent (VO), Commander Directed (CO), Rehab (RO), Accession (NO), and Medical (MO).

5.3.3. The contractor shall provide daily oversight of testing requirements, including scheduling and coordination of required government-appointed DTPAMs, backup collectors, and Observers.

5.3.4. The contractor shall ensure at least two Government Observers (one male and one female) are present during scheduled testing.

5.3.5. The contractor shall ensure DDRP testing supplies are maintained at required levels.

5.3.6. The contractor shall conduct ANG testing during Regularly Scheduled Drills (RSD) or Annual Training (AT). When feasible, testing may occur during the month to reduce demands on limited RSD time.

5.3.7. The contractor shall ensure specimens are collected, packaged, stored, and shipped IAW DAFMAN 44-197, AFMAN 44-198, and applicable NGB/SG guidance.

5.3.8. The contractor shall ensure secure storage of all official drug testing supplies and limit access as prescribed in DAFMAN 44-197.

5.3.9. The contractor shall ship specimens collected to the HQ Air Force Drug Testing Laboratory (AFMRA/SGBD) within two business days of collection. Specimens not shipped within two days shall be documented via an MFR signed by the contractor, forwarded to the SJA, and retained for three years (DE-33).

5.3.10. The contractor shall maintain a proper chain of custody during specimen collection and transportation and complete DD Form 2624 for all samples.

5.3.11. The contractor shall ensure specimens are collected, packaged, and transported to the AFMRA drug testing laboratory in accordance with forensic standards outlined in DAFMAN 44- 197, AFMAN 44-198, and AFMRA supplemental guidance.

5.3.12. If the contractor is unable or restricted from performing any DDRP task (e.g., due to inclement weather, natural disaster, or scheduling conflicts), the contractor shall immediately inform the COR before the scheduled testing date.

5.4. Reporting, Notifications, Records, and Corrective Action

5.4.1. The contractor shall monitor monthly testing rates and untestable specimen rates and adjust procedures, with Installation Commander concurrence, to meet monthly and fiscal-year DDRP benchmarks.

5.4.2. The contractor shall communicate with the Installation Commander or designee or Wing Commander to identify and document the monthly drug testing plan.

5.4.3. The contractor shall verify that the Guard Medical Group Commander (GMU/CC) appoints a Primary and Alternate Medical Review Officer (MRO). Appointment letters and AFMRA MRO training certificates shall be maintained in the Continuity Binder and on CarePoint. Note: The Installation Commander, SJA, Unit Commander, and Security Forces Commander or designee shall not be notified of prescription-positive results until the MRO deems them unjustified upon final medical review.

5.4.4. The contractor shall perform Drug Testing Portal (DTP) functions as outlined in the user guide and AFMRA-approved training materials. The contractor shall receive all positive urinalysis results via iFTDTL and send all illicit-positive result notifications by encrypted Government email to the WG/CC, Unit Commander, SJA, and Security Forces Commander upon initial receipt or within one business day (DE-19).

5.4.5. The contractor shall generate DDRP reports, metrics, and analysis from DTP at the installation level, use Air Force Drug Testing Software for tracking, and submit quarterly metrics to the cognizant Wing Commander no later than 15 calendar days after the end of each quarter

(DE-20).

5.4.6. The contractor shall submit and report prescription positives to the MRO within one business day (DE-21), notify the SJA within 30 minutes of any contamination or adulteration

(DE-22), and enter MRO findings in iFTDTL, notifying the Commander, Security Forces, and SJA of any unexcused drug-positive results (DE-23).

5.4.7. The contractor shall develop corrective action plans and communicate with the Installation Commander to identify and document corrective steps when performance benchmarks are not met.

5.4.8. The contractor shall develop draft MFRs for Commander signature when testing is deferred more than 30 days.

5.4.9. The contractor shall send notifications only through confidential means, e.g., encrypted email, to Trusted Agents or Commanders and notify the cognizant Wing Commander and SJA when an individual fails to report for testing or cannot be contacted.

5.4.10. The contractor shall maintain electronic records (e.g., notification letters, DD2624s, MFRs, Observer acknowledgments) for a minimum of five years in secure Government-provided storage and provide copies within 24 hours of a Government request (DE-28).

5.4.11. Observer Briefing Forms: The contractor shall maintain all signed Observer briefing forms and acknowledgment sheets in accordance with DAFMAN 44-197 paragraphs 3.3.7.2 and

3.3.7.3 and shall dispose of these forms in compliance with the Air Force Records Information Management System (AFRIMS) 44-series table and rule.

5.4.12. Civilian Testing Coordination: When civilian employees are included in the installation Drug Testing Program, the contractor shall coordinate monthly with the Civilian Personnel Office or Human Resources Office to obtain and reconcile the Testing Designated Position (TDP) listing against DTP selections. All variances shall be documented and included in the next quarterly metrics report. The contractor shall also maintain documentation of quarterly SJA chain-of-custody oversight reviews for civilian testing.

5.4.13. The contractor shall meet DDRP performance benchmarks:

5.4.13.1. Maintain untestable specimens below 1% per month; submit an action plan to the COR within five business days if exceeded (DE-29).

5.4.13.2. Complete corrective action plans if the 7% monthly or 21% quarterly end-strength testing minimum is not achieved (DE-30).

5.4.13.3. Identify and document corrective steps with the Installation Commander to reduce untestable specimens below 1% (DE-31).

5.4.13.4. Achieve a 9% monthly or 27% quarterly end-strength testing rate, reported to NGB/SG and COR via monthly Kneeboard Report (DE-32).

5.5 Governance, Oversight, and Outreach

5.5.1. The contractor shall maintain all items listed on the Annual DDRP/COR Checklist (template will be provided by the government).

5.5.2. The contractor shall participate in the Cross-Functional Oversight Committee (CFOC) meeting chaired by the cognizant Wing Commander or designee. Present annual DDRP metrics and submit an MFR to the COR within five business days of the meeting (DE-26).

5.5.3. The contractor shall review the SJA inspection results and provide an annual MFR to the WG/CC and COR confirming completion and any corrective actions. The contractor shall communicate monthly with the SJA, MRO, and GMU/CC to verify the status of open cases, document updates in DTP, and report metrics during the CFOC meeting.

5.5.4. The contractor shall complete an annual MICT DDRP self-assessment and provide validated results to the COR within five business days after the end of each 12-month MICT cycle.

5.5.6. Recurring DDRP Status Briefs: The contractor shall provide recurring DDRP status briefs to unit commanders, first sergeants, and supervisors at a frequency established by the cognizant Wing Commander. Briefs shall include testing execution results, untestable trends, corrective action progress, and upcoming training or outreach initiatives. An MFR documenting each brief, including attendees and key discussion points, shall be provided to the COR within five (5) business days after the briefing (DE-35).

5.5.7. The contractor shall conduct at least one annual Prevention, Education, and Outreach (PE&O) event per fiscal year, targeting ANG personnel, families, and DoD civilians (DE-24).

5.5.6. The contractor shall complete a PE&O After-Action Report (AAR) within 45 days of each event, in accordance with DAFMAN 44-197 paragraph 10.1.3.1 (DE-25). All PE&O materials and events shall be coordinated with the NGB PE&O Coordinator before release or execution.

The contractor shall notify the COR within one business day when new initiatives conflict with previously scheduled events.

5.5.7. The contractor shall use the CFOC forum to address DDRP communications, member participation issues, specimen shipping concerns, and future PE&O opportunities or initiatives approved by NGB/SG.

6.0. Applicable Publications:

Publication (Chapter/Page) Mandatory or Advisory Website

AFI 10-701

Operations Security

Mandatory https://www.e-publishing.af.mil/

AFI 33-332

Air Force Privacy and Civil Liberties Program

Mandatory https://www.e-publishing.af.mil/

DAFMAN 44-197

Military Drug Demand Reduction Program

Mandatory https://www.e-publishing.af.mil/

AFMAN 44-198

Air Force Civilian Drug Demand Reduction Program

Mandatory https://www.e-publishing.af.mil/

DAFMAN 17-1301

Computer Security

Mandatory https://www.e-publishing.af.mil/

AFI 33-322

Records Management and Information Governance Program

Mandatory https://www.e-publishing.af.mil/

DAFPD 16-14

Security Enterprise Governance

Mandatory https://www.e-publishing.af.mil/

Technical Exhibit 1 – Performance Requirements Summary (PRS)

The following PRS includes performance objectives the Government will use to determine Contractor(s) performance and will compare Contractor(s) performance to the Acceptable Quality Level (AQL).

Task – Paragraph Location

Performance Standard – Objective

Acceptable Quality Level (AQL)

Surveillance Method/By Whom

5.1 and subparagraphs

Meet all tasks outlined within prescribed window/deadline.

Met/Not Met; or On-time ≥ 90% if recurring/timed.

Monthly, Periodic inspection, or Customer complaint By the Contracting Officer Representative (COR)

5.2 and subparagraphs

Meet all tasks outlined within prescribed window/deadline.

Met/Not Met; or On-time ≥ 90% if recurring/timed.

As needed Periodic inspection, or Customer complaint By the COR

5.3 and subparagraphs

Meet all tasks outlined within prescribed window/deadline.

100% of events meet full compliance within prescribed window/deadline

Monthly, Periodic inspection, or Customer complaint By the COR

5.4 and subparagraphs

Meet all tasks outlined within prescribed window/deadline.

100% of events meet full compliance within prescribed window/deadline

Monthly, Periodic inspection, or Customer complaint By the COR

5.5 and subparagraphs

Meet all tasks outlined within prescribed window/deadline.

Met/Not Met; or On-time ≥ 90% if recurring/timed.

As needed Periodic inspection, or Customer complaint By the COR

Technical Exhibit 2 – Deliverables Schedule

Deliverable PWS reference and Title Frequency Medium/Format Submit to

DE-01 1.4.3

Contractor’s Quality Control Plan

No later than 30 calendar days after award

E-mail, digital Contracting Officer Representative

(COR)

DE-02 1.4.5.1.2(a) Contractor personnel who require a CAC

Within seven (7) business days after award

Email, digital COR

DE-03 1.4.5.1.4

Contractor personnel CAC requirements and/or changes

Multiple; see PWS paragraph

See PWS paragraph

COR

DE-04 1.4.5.1.5

Return CAC

Upon occurrence CAC COR and/or 9

FSS/FSP

ID Card Section/DEERS 17855 Warren Shingle Rd, Beale

AFB, CA

DE-05 1.4.5.3

AT Level I training

Within 15 calendar days after training completion

Email, digital COR

DE-06 1.4.5.7

myLearning training completion and certificates

Upon completion Email, digital COR

DE-07 1.4.5.7

myLearning refresher training completion and certificates

Upon completion Email, digital COR

DE-08 1.4.5.8

Information Assurance training and certificate

Upon completion Email, digital COR

DE-09 1.4.5.9

Information Assurance/Information Technology Certification

Upon completion Email,…