Attch_0003_Army_EITaaS_Demonstrated-Performance-Record_2019_07_15.pdf

Attachment 0003 – Demonstrated Performance Record Version 1.1, 15 July 2019

Attachment 0003 Demonstrated Performance

Record for

Army Enterprise Information Technology as a Service

(EITaaS)

Solicitation Number: W15QKN-19-R-06JL

Army Contracting Command – New Jersey (ACC-NJ) Innovative Concepts Division (ACC-NJ-IC) Attn: Mr. Christopher Fotiadis Agreements Officer Building 10, Phipps Road, Picatinny Arsenal, NJ 07806-5000 Office: 973.724.8543

Instructions for Demonstrated Performance Record submission for the EITaaS Proposal Part 1.

1. Read ALL instructions, to include the file and sections:

“Army_EITaaS_PPON”, Section “B – PROPOSAL INSTRUCTIONS AND NOTICES TO OFFERORS” and Section “C – PROPOSAL EVALUATION PROCESS, PART 1 CRITERIA, PART 2 CRITERIA AND FACTORS FOR AWARD”

The PPON and these instructions combine to define the required response format and content response to this Demonstrated Performance submission. This submission requires two parts, total Page Limit = 6.

1.1 Prime / Team Qualifications – Page Limit for this Section = 2

1.2 Demonstrated Performance Records – Limited to four Records, Page Limit = 1

(per Record), Total Page Limit for this Section = 4

2. Table 1: Prime / Team Qualifications: Submit a two (2) page response with Table 1 below. Keep Table 1 content formatted as provided Table Font/Size = Arial 11 Point.

Page Limit for Table 1 = 2 Pages (as provided)

Respond in the blue highlighted cells with a lead-in to indicate Prime / Team Vendor Name, then the Qualification and the Month/Year of the effort or completion. Month/Year shall be within three years of the release of this PPON.

Enter responses for “Qual. 1 – 8” to indicate a Demonstrated Performance “Proof Point” for the Government Minimum Qualification sought to meet the requirements in the Statement of Objectives (SOO) paragraph 4 (inclusive of 4.1 – 4.8).

A “Proof Point” is defined as: A claim of performance supported with objective evidence. A statement/example that offers objective and verifiable evidence of the claim, be it for quality, importance or uniqueness of a capability, of a product or of a service delivery.

Examples (shaded Green) for Table 1:

Qual

1.

Demonstrated ability to provide IT services for one or more Lines of Effort (LOEs) in a geographically dispersed environment, under a single contract that crossed at least one Governmental organizational/agency or political boundary (e.g. DoD to DOE) or political (city/state lines) where customer experience and performance improvements are quantified and reported. Prime / Team Qualifications for Q#1:

LOE 1.1 NaaS:

EXAMPLE EITaaS Pro Inc – Implemented NaaS for XYZ National Bank, with locations in all 50 States and 15 Foreign Countries Jul 2017-May 2019, See annual report: www.EITaaS-Pro.com

LOE 1.2 EUS:

EXAMPLE User Device Experts Inc – Delivered 102,000 Laptops and Tablets to West Coast State University System (12 Campuses), Feb 2018-Apr 2019, West Univ POC 703.321.456 LOE 1.3 C&S: EXAMPLE PowerCloud Inc – Operated and provided 24/7 Cloud Storage and Compute support to the Fort Snow Data Center, Jun 2015 – Jul 2019, Ft Snow Contract W15QKN-15-C-0012, POC Mr. John Doe, 703.456.7890

All LOEs:

N/A

Qualification “Proof Point” Responses can be Government or Commercial Customers.

For Table 1, each response entry is limited to three lines in each of the blue highlighted cells. Blank cells for an individual Line of Effort (LOE) are acceptable and shall be marked with an entry of “N/A”.

Each Qualification #1 – 8 with a response shall be met with at least one “Proof Point” submitted by the Prime or Team Member. All “Proof Points” submitted shall be Recent, Relevant & Verifiable. Therefore ensure the response has enough public factual details to permit the Government to validate/verify each “Proof Point”.

3. Table 2: Prime / Team Demonstrated Performance Record: Complete the Table 2 below by entering a response, limited to the blue highlighted cells (Keep Table content formatted as provided Font/Size = Arial 11 Point). The responses shall include the Performance Records that represent the contracts or agreements that generated at least one of the “Proof Point(s)” from Table 1. The responses shall specifically identify the SOO paragraph 4 (inclusive of 4.1 – 4.8). Page limit: Up to 4 Records, 1 Page per Record (formatted as provided). At least one Record shall demonstrate performance across all three LOEs. Records from Team Members are acceptable as long as the Record clearly shows that they were the Prime on the Record Performance.

4. Reference PPON Instructions Section C.2 PROPOSAL PART 1 CRITERIA Upon receipt of the Proposal Part 1 Submission the Government will review the submitted information, determine if the minimum acceptable standards have been met for the requested information (see paragraphs C.2.1. A-F) and assign an adjectival rating for the Demonstrated Performance Volume. A Proposal Part 1 Submission that receives a rating of ‘Limited Confidence’ or ‘No Confidence’ will render the submission Unacceptable and ineligible for award and will not proceed to Step 2 and will be eliminated from the competition. An adjectival rating of ‘Unknown Confidence’ will result in a Neutral rating, and the Proposal Part 2 submission will be evaluated in Step 2.

Offerors that submitted all required Proposal Part 1 documents and were assigned a rating of ‘Substantial Confidence’ or ‘Satisfactory Confidence’ will have Proposal Part 2 submissions evaluated in Step 2: Upward Invite – A Submit (written) Proposal Part 2.

Therefore, Offerors are encouraged to ensure that the submission of this Attachment complies with all of the instructions.

Table 1 - EITaaS Minimum Qualifications (Qual.) for Prime / Team Members

EITaaS Minimum Qualifications for Prime / Team Member (Each Qualification #1 – 8 shall be met with at least 1 “Proof Point” submitted by the Prime or Team Member. All “Proof Points” submitted shall be Recent, Relevant & Verifiable.)

Qual

1.

Demonstrated ability to provide IT services for one or more Lines of Effort (LOEs) in a geographically dispersed environment, under a single contract that cross(ed) at least one Industry, Educational, Governmental organizational/agency or political boundary (e.g. DoD to DOE or city/state lines) where customer experience and performance improvements are quantified and reported. Prime / Team Qualifications for Q#1:

LOE 1.1 NaaS:

LOE 1.2 EUS:

LOE 1.3 C&S:

Qual 2.

Demonstrated ability to scale geographically to support:

a. a Surge capacity (to add over approximately 10,000 users) on a defined schedule of approximately 45 days or less.

b. an increased customer base of approximately 1.3 million users or more over approximately

4 years.

Prime / Team Qualifications for Q#2:

3.

Demonstrated interoperability across all three LOEs with other vendor services, network architectures, service desk solutions. Prime / Team Qualifications for Q#3:

*TABLE Key: LOE = Line of Effort, NaaS = Network as a Service, EUS = End User Services, C&S = Compute and Store

4.

Demonstrated capability for identifying, solving, and implementing Identity Access Management (IdAM), Commercial Solution for Classified (CSfC), security/vulnerability and risk management.

Prime / Team Qualifications for Q#4:

5.

Demonstrated capability for all three LOEs to provide Resiliency (Alternate Data Path) to achieve 99.99% availability. Prime / Team Qualifications for #5:

6.

Demonstrated delivery support for different tiers of end users with varying levels of capability across all LOEs. Prime / Team Qualifications for #6:

7.

Demonstrated ability to provide support as a cloud service provider and integrate with multiple (other cloud technology) cloud service providers that support the Army / DoD, Federal Agency or Commercial Customers for LOE 1.3. Prime / Team Qualifications for #7:

LOE 1.3 C&S

8.

Demonstrated “recent/current” significant EITaaS Infrastructure investments of approximately $250,000 or greater. Submit Prime/Team EITaaS Infrastructure investments. Prime / Team Qualifications for #8:

Table 2 - Demonstrated Performance Record #1 of 4 (Submit up to 4 Records, 1 page each)

Demonstrated Performance Record – EITaaS Lines of Effort 1.1, 1.2, 1.3 & All LOEs EITaaS Contractor Information Govt Contract or Industry Customer Information

Contractor: Contract Number/Name:

Cage Code:

Govt or Industry Customer Activity:

DUNS

Contract Administration: Award Date & Term:

Contract Type (ex: FFP, T&M, CPIF, Hybrid)

Deliverable / Service:

Govt / Industry Contract POC Info:

Place of Performance

Name Original Dollar Amount Awarded

POC Email Current / Final Dollar Amount

POC

Phone End Date

Contract Information (Cont.) Summary of Services Provided (List the related EITaaS LOE(s) and list the applicable SOO Paragraph 4 (inclusive of 4.1 – 4.8) #(s) on left edge, in front of each statement/ paragraph (ex “LOE 1.2, para 4.1”). Submit up to 4 Records, Page Limit = 1 per record, the text shall be no smaller than Arial 11 point font size