Vendor_Letter-S25-0531.pdf

This is a service confirmation letter dated March 2, 2025, from FIAlab Instruments, Inc. to potential customers or partners regarding service plans for FIAlab Instruments products in the United States. The letter confirms that FIAlab Instruments, Inc. is the sole provider of service plans for FIAlab Instruments, which include support, preventative maintenance, and software upgrades that are not available through any other distributor. The company specifies that their products are manufactured, shipped, and invoiced from their Seattle, WA location, and that all maintenance and service work must be performed by FIAlab Company authorized service technicians to maintain warranty and technical support validity.

The letter serves as a business communication establishing FIAlab Instruments' exclusive service provider status and contains contact information (206-258-2290) for further inquiries. It is signed by Tim Traynor, Service Manager at FIAlab Instruments, Inc., and includes the company's website (www.flowinjection.com) and Seattle address (4250 23rd Ave W, Seattle, WA 98199). This appears to be a supporting document that could be used in contract opportunities to verify authorized service provider status and establish the company's credentials for maintenance and support services.