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USCA14R0006
ATTACHMENT L.
L.4.1 – Section 1 – Location Monitoring Equipment and Services - is amended to read as follows:
The offeror shall identify all proposed equipment, installation instructions and user documentation that will be provided for use under this contract. The offeror shall propose equipment to satisfy the type of monitoring required in Section C of the solicitation. The actual equipment is not to be included with the proposal. The offeror shall provide sufficient detail to demonstrate that the equipment can provide the functionality required by the solicitation in the areas of radio frequency (RF), GPS monitoring, voice verification and RF Cellular monitoring. .
The offeror shall also demonstrate that the equipment and proposed services together meet the monitoring requirements of Section C and provide detailed information that describes all features of the proposed solution; including any features that offer enhanced value to reduce the performance risk to the government. All features shall be directly related to the performance requirements identified in the solicitation. The offeror shall support the proposed claims with references to documentation, as described above.
L.4.1.1 – Section 1 – Instruction Matrix for Statement of Work Requirements
The following matrix is provided to assist offerors in addressing their ability to meet all requirements in the statement of work:
Instructional Matrix - Location Monitoring Statement of Work
| In responding to paragraph: |
| Address the following: |
| C.2 Size and Scope of Contract |
| Describe the offeror’s understanding of the size and scope of the contract and the area to be covered |
| C.3 Equipment Requirements |
| Describe the contractor’s plan for the coordination of any deficiency and/or failure resulting from equipment or services acquired by the government under this contract |
| C.3.1 Lost Equipment |
| Describe the offeror’s understanding that the contractor will be responsible for all lost/stolen equipment. Do not discuss pricing in the technical proposal. |
| C.4 Inventory, Spares and Maintenance |
| Describe the offeror’s plan to maintain inventory/spare equipment at each agency’s specified locations at the request of the agency and in accordance with the requirements of this clause. Describe the contractor’s plan to bar code equipment to capture the required information. Do not discuss pricing in the technical proposal. |
C.5 Location Monitoring Service and Equipment C.5.1 Radio Frequency C.5.2 Tamper Detection C.5.3 Transmitter Specifications C.5.4 Transmitter Power Source C.5.5 Signal Range C.5.6 Home Monitoring Unit Describe the offeror’s equipment to include functionality and services as it pertains to Radio Frequency (RF) monitoring in all associated services listed in the referenced subparagraphs.
| C.6.0 Voice Verification |
| Describe the offeror’s voice verification technology to include the system by which a test is performed and validated. |
C.7.0 Active GPS C.7.1 GPS Software Capability C.7.2 GPS Transmitters C.7.3 Transmitter signal Frequency C.7.4 Tamper Detection C.7.5 Transmitter Specifications C.7.6 Transmitter Power Source C.7.7 GPS High Intensity C.7.8 GPS Low Intensity Describe the offeror’s equipment to include functionality and services as it pertains to GPS monitoring in all associated services listed in the referenced subparagraphs.
| C.8.0 RF Cellular |
| Describe offeror’s system to provide cellular functionality coupled with radio frequency technology for participants that do not have a land-line. |
| C.9.0 Key Alerts for Monitoring Systems |
| Describe the offeror’s system for generating and notifying officers of key alerts as specified by the time frames and process outlined in Section F of The Guide to Judiciary Policy, Volume 8 Probation and Pretrial Services (LM Policy). The plan shall include software capability and the monitoring system’s capability to communicate key alerts to the officer |
C.10 Closed Loop Escalation Process C.10.1 Storing and Access to Key Events C.10.2 Remote User Interface and Mapping C.10.3 Monitoring Center Facility Describe the offeror’s functionality as it pertains to the Closed Loop Escalation Process in all associated services listed in the referenced subparagraphs.
C.11 Monitoring Center Software/Platform C.11.1 Monitoring Center Security and Continuous Operational Plan Describe the offeror’s plan to protect records and restrict access to authorized users. Describe the plan to provide continuous operations and maintain data integrity at all times to include during any software, server or power outage resulting in any down time.
| C.11.2 Remote Access to Monitoring System |
| Describe the offereor’s plan to provide users with a remote and automated capability for accessing monitoring system data to view, print, download and enter and/or modify participant monitoring and to acknowledge, close and enter narratives pertaining to alert notifications. Describe the interface and security system. |
| C.11.3 Key Alert Notification |
| Describe the offeror’s plan and system to notify officers of identified events as indicated in Section 543.10 of Part F of The Guide to Judiciary Policy and Procedures. |
| C.11.4 Operation of Monitoring System |
| Describe offeror’s plan to staff the monitoring center 24 hours per day, 7 days per week and provide 24/7 technical assistance and/or troubleshooting capability. Describe how the system will copy all data from a primary to a redundant server in the event of a failure in network and/or service. |
| C.12 Continuing Operational Plan |
| Describe the plan by which an offeror shall move to a backup monitoring system within 12 hours following s system malfunction. |
| C.13 Security Safeguards of Monitoring System Information |
| Describe the offeror’s plan to implement security safeguards to prevent unauthorized access to data inside the monitoring facility by other than authorized employees and ensure security strategies that are specified in this clause. |
| C.14 User Access to Data |
| Describe the offeror’s plan to guarantee the security of data modifications made remotely or over communications systems or manually on the telephone with a monitoring center employee. |
| C15 Monitoring Center Architecture |
| Describe the offeror’s plan to provide information regarding system architecture to include hardware, software, and power sources as well as a description of the contingency plan for system failures. |
| C.16 Training |
| Describe the offeror’s plan to meet the training requirements set forth in the SOW, to include remote on-line training as well as upon request, hand’s-on training on technology and equipment. |
| C.17 Tools |
| Describe the offeror’s plan to provide all necessary tools to install, adjust and remove monitoring units and transmitters for each user agency, to include one tool set for every 20 active units. |
| C.18 Overnight Delivery of Required Notices |
| Describe offeror’s plan to provide delivery of notices (alerts, reports, violations) by overnight delivery, in the event of equipment or communication line failure. |
C.19 RESERVED
C. 20 Invoicing and Co-Payments C.20.1 Direct Payment by Participants (Copayments) Describe the offeror’s plan to bill agencies for active units only and factor in the minimum allowed inventory for each type of equipment. Describe the offeror’s plan to receive copayments and credit invoices. Do not discuss pricing in the technical proposal.
| C.21 Testimony Preparation and Appearance |
| Describe the offeror’s plan to respond to a subpoena, appear and testify in any legal proceeding and inform the COR of any such matters. |
| C.22 Ethical Standards |
| Describe offeror’s plan to avoid compromising relationships with participants, their families, and the agency staff to include reporting any potential or identified conflicts. |
| C.23 Staffing Requirements |
| Describe the offeror’s plan to meet sufficient standards of integrity to ensure the confidentiality of records and ensure that staff does not disclose information to third parties without permission of the respective agency and COR. |
| C.24 Staff Requirements and Restrictions |
| Describe the offeror’s understanding of this requirement and its plan to ensure the staff restrictions set forth in this section. |
| C.25 Contractor Key Personnel |
| Describe how the offeror’s proposed Senior Project Manager meets the required qualifications for the key personnel position. |
| C.26 Records and Reports |
| Describe offeror’s plan to maintain participant records associated with the contract for inspection and examination by authorized personnel. |
| C.27 Quality Control Program |
| Describe the offeror’s plan for a formal Quality Control Program that shall detect errors and provide quality assurance for the services provided under this contract. |
C.28 Reporting Requirement and Deliverables
See Below
| C.28.1 Status Meetings |
| Describe the offeror’s plan to meet the minimum status calls and conference calls as specified in this section. |
| C.28.2 Deliverables |
| Describe the offeror’s plan to make available all records relating to a participant in accordance with a written request from the COR or agency. |
| C.28.3 Delivery Schedule |
| Discuss the offeror’s ability to meet the delivery schedule. |
| C.28.4 Inspection Records |
| Discuss the offeror’s plan for maintaining and releasing records in accordance with this clause. |
| C.28.5 Monthly COR Report |
| Describe the offeror’s plan to provide the COR and agencies detailed tests and findings on equipment failures and provide a national report with the information and statistics specified in this section. |
| C.28.6 Agency Remotely Accessible Data |
| Describe the offeror’s plan to provide each agency with remote access to the monitoring system that includes the data elements and information as specified in this section. |
| C.29 Equipment and Service Upgrades/Improvements |
| Describe the offeror’s plan to provide each agency with the most recent generation of equipment that has completed testing. |
| C.30 Contract Transition |
| The offeror shall describe how they will comply with the requirements of “contract transition.” |