TSS Statement of Work - Draft .pdf

PERFORMANCE WORK

STATEMENT

Training Infrastructure Support

FAA Academy, Mike Monroney Aeronautical Center (MMAC)

June 1, 2027

Pa ge

Revision Table

Revision Date Description of Revision Paragraph(s)

Affected 1 June 1, 2027 Original All

Table of Contents

1. Introduction

2. Background

3. Scope

4. Place of Performance

5. Task Requirements

Leave and Absences

Flexible Scheduling

Training Requirements

Workload Requirements

5.1. Task 1 - Contract Management

5.2. Technical Support Tasks

Hours of Operation

5.2.1. Task 2 - EnRoute Automation

5.2.2. Task 3 - Terminal Automation

5.2.3. Task 4 - Radar

5.2.4. Task 5 - Communication

5.2.5. Task 6 - Navigation and Landing

5.2.6. Task 7 - Environmental

5.2.7. Task 8 - Emerging (Planned/Future) Technologies

5.2.8. Task 9 - Computer Systems Analyst (CSA)

6. Transition In and Out Support

Transition In Period

Transition Plan

Transition In Inventory

Transition Out Period

Transition Out Plan

Transition Out Inventory

Transition Out Execution

7. Deliverables

Monthly Status Report

Meetings

Organizational Chart

Requests for Information

Records, Files and Documents

Quality Control Plan

Safety Management Plan

Program Management Plan

Deliverables Timeline

8. Government Furnished Property

9. Other Direct Costs (ODCs)

10. References

11. Referenced MOA Clauses

12. Service Contract Act (SCA) Applicability

Appendix A – Wage Determinations SCA

Appendix B – Monthly Status Report

Appendix C – Training Plan(s)

1. Introduction The Government requires training infrastructure support for the National Airspace System (NAS) Academy at the Mike Monroney Aeronautical Center (MMAC). This Performance Work Statement (PWS) details the requirements for maintaining, repairing, and supporting training systems and equipment used by the FAA Academy (Academy) and its partners.

These systems, including Terminal and EnRoute Automation, Radar, Communication, Navigation, and Environmental, are in training labs, classrooms, and other buildings across the MMAC. In specific instances, support may be needed for off-site training within the Oklahoma City area. The scope of this contract covers both existing and newly acquired systems.

During the term of this Agreement, all Contractor personnel, including employees, subcontractors, and consultants, must maintain a physical presence on-site at MMAC. ‘On-site' is defined as within the boundaries of the MMAC. Exceptions to this requirement must be pre-approved in writing by the appropriate Academy Branch Manager (BM) and the Contracting Officer’s Representative (COR).

2. Background The Academy's mission is to deliver mission-ready employees through technical training and development for its workforce and the aviation community. The Academy supports this mission by providing innovative technical services. To meet the evolving demands of the FAA and aviation industry, driven by growth, consolidation, and technological advancements, this contract will augment existing resources to maintain the quality and operability of the Academy's training systems, equipment, and environments.

3. Scope The Contractor is responsible for consistently delivering high-quality support services that meet the Academy's mission requirements. This includes providing and supervising experienced, qualified personnel to perform all tasks outlined in this Statement of Work. The Contractor and their personnel will interact with FAA and non-FAA individuals as necessary to fulfill these responsibilities.

This PWS details the required tasks and deliverables for the following support services:

Contract Management (Task 1), EnRoute Automation (Task 2), Terminal Automation (Task 3), Radar (Task 4), Communication (Task 5), Navigation (Task 6), Environmental (Task 7), Emerging Technologies (Task 8), and IT Developer (Task 9).

This PWS is part of the contract.

4. Place of Performance The Contractor will primarily perform services for this contract at the MMAC in Oklahoma City, OK, and within the 50-mile radius of the OKC Metropolitan Area unless directed in writing by the COR.

Note: The Academy includes both Government civilians and Contractors who collaborate closely. For a successful partnership, it's important that Contractors receive direction only from designated points of contact within the Government, not from Government civilian colleagues. This is considered a non-personal services contract.

5. Task Requirements

Leave and Absences The contract manager (CM) manages all contractor employee leave and absences. For any absence during duty hours (excluding breaks/lunch), the Contractor must notify the relevant BM and COR. Unplanned absences require BM and COR notification from the CM within one (1) hour of the start time, while planned absences require at least one (1) weeks’ advance notice. The CM and BM will coordinate all planned leave based on workload requirements to minimize operational impact.

Flexible Scheduling Work outside of normal hours of operation, including weekends, may be required occasionally. The Contractor must adjust work schedules ("flex time") to accommodate this, provided the average work week does not exceed 40 hours. The Government will give maximum possible advance notice for such schedule changes.

Training Requirements The Contractor (all tasks) must accomplish training as assigned by the Academy Training Coordinator (TC) or COR and as approved (prior to attendance) by the BM. The TC will verify completed training. Each training plan is individually designed with specific milestones relevant to the assigned work area.

Foundational understanding requires completion of the assigned training plan. Further training, driven by organizational needs and requirements, will be directed by the BM.

The CM is responsible for tracking training progression; therefore, it is critical that individual training progression is clearly detailed and submitted in the MSR to effectively monitor development.

Contractor personnel must show progression in his/her role, both through ongoing training and by expanding job knowledge. This means actively seeking opportunities to learn new skills, deepen understanding of responsibilities, and staying current with best practices.

Continuous development is key to contractual and personal success, and the success of the team. Training objectives are outlined in the training plan provided.

After completion of training plan objectives, the Contractor is expected to be proficient with organizational training readiness procedures and be capable of performing job tasks with minimal supervision. This requires a strong grasp of maintenance procedures and the ability to troubleshoot system faults.

Contract staff will be required to take assigned courses as they become available. Any scheduling adjustments must be coordinated through BM.

Workload Requirements After completion of two (2) years of progressive training, the Contractor is expected to be capable of working independently as required. This milestone demonstrates a strong grasp of all procedures and the ability to troubleshoot effectively on their own, showcasing a high level of competency and expertise in their role.

The Academy has experienced a consistent workload throughout the contract, covering all anticipated system modifications, preventative, and corrective maintenance. This predictability has been key to our ability to consistently achieve our quality objectives. The Academy workload is projected as follows:

Labor force distribution will be based on operational necessity and coordinated with the BM.

The mission requires a flexible distribution of technical support personnel qualified to perform maintenance upon the systems defined in task 2 through 8. BMs will determine the specific mix of technical support labor hours required by CLIN. Should requirements change at a future date, requiring less or more labor hours per CLIN, Academy management and the COR will provide 90 days’ notice to the Contractor.

Fully trained technicians will be expected to work on assigned systems independently as required.

Projected Weekly Hour Requirement

Task 1 - Contract

Management

Tasks 2 thru 8 - Technical

Support Tasks

Task 9 Computer Systems Analyst

(CSA)

Base Period 620 20 560 40 Option Year 1 620 20 560 40 Option Year 2 620 20 560 40 Option Year 3 330 10 280 40 Option Year 4 330 10 280 40

5.1. Task 1 - Contract Management

Description

The Contractor must identify an Contract Manager (CM) who must be the primary representative responsible for all the necessary technical, business, and administrative tracking (e.g., cost, schedule, and deliverables) of performance management, employee training, risk management, safety management, personnel and resource management required to successfully perform within the scope of this PWS and must ensure all standards are followed. The CM must ensure the timely, accurate, and complete submission of all required reports, invoices, and deliverables.

This contract does not stipulate the requirement of a dedicated, full-time on-site manager.

Although permanent on-site stationing is not necessary, the CM will be required to be present during the contract transition period. The CM is required to be available for consultation, whether by phone, video conference, or other approved methods, during core business hours of 8:00 AM to 4:00 PM Central Standard Time, Monday through Friday. This requirement excludes observed holidays and periods of MMAC closures, such as those due to inclement weather.

Oversight of personnel demands the capacity to appraise employee proficiency within their designated discipline. The CM must be proficient in assessing the technical performance of subordinate personnel, in conjunction with subject matter experts pertinent to the assigned work areas. The CM or designee will be required to perform evaluation of employee Demonstration of Proficiency (DOP). DOP tasks will be part of the required training plan.

The CM bears the responsibility for verifying the fulfillment of mandated employee training plans. All required in-person training must be scheduled by the TC based on training plan requirements. The CM or designee must collaborate with TC to schedule all other training required for assigned employees.

The CM must appoint an interim replacement in his/her absence and provide this information to the COR as soon as possible. The Contractor must provide the name(s), and 24/7/365 contact information of any alternate(s) authorized to act on the CM's behalf during absences.

Objective The primary objective of a contract CM is to ensure the successful execution and completion of this requirement(s), as outlined in the contract, while acting as the main point of contact and liaison between the Contractor and the Government. This involves overseeing daily operations, managing resources efficiently (including personnel, equipment, and materials), maintaining quality control standards, and adhering to budgetary constraints and timelines.

Furthermore, the CM is responsible for fostering strong relationships, proactively identifying and resolving conflicts that may arise, communicating progress and challenges effectively to both the client and internal stakeholders, and ensuring compliance with all relevant safety regulations and contractual obligations. Ultimately, their goal is to deliver the contracted services or project outcomes to the Government's satisfaction.

Qualification / Experience Requirement The CMs must demonstrate a proven ability to lead teams, oversee operations, and manage projects from start to finish. Industry-specific experience is a strong advantage for tackling unique challenges and applying best practices. Beyond these core needs, managers require exceptional soft skills, including strong leadership, effective communication, and adept problem-solving. Superior organizational, time management, and negotiation skills are crucial for meeting project timelines. The ideal CM will possess a strong understanding of contract compliance and execution. Furthermore, critical attributes include adaptability, resilience under pressure, meticulous attention to detail, and relevant technical proficiency.

To be considered qualified, the CM must meet two (2) or more of the following requirements.

• Possesses a Master’s Degree in Project Management or related field.

• Possesses a Project Management Professional (PMP)® Certification.

• Seven (7) or more years’ progressive experience in project or labor force management.

• Five (5) or more years’ experience managing federal contracts or programs valued above $1M.

• Technical expertise NAS systems defined in Technical Support Tasks in this PWS.

5.2. Technical Support Tasks

Objective

The expectation for this contract is support in achieving that quality objective to ensure the highest caliber of training for the NAS. To ensure a quality training environment, the NAS Technical Services Division strives for all training systems to achieve "Training Ready" status before the start of each class. The term “Training Ready” in this instance means that the system is ready for student learning activities. The technical workforce is responsible for problem determination and troubleshooting of all assigned systems. Technicians are expected to resolve system malfunctions to customer satisfaction per ISO 9001.

Performance Standard All technical support tasks are subject to specific performance standards. It's crucial to report on time due to class schedules. The Contractor must ensure all assigned training systems are operational up to 72 hours before a course begins. Responding promptly to trouble calls within assigned work area is required. Additionally, the Contractor needs to document all completed maintenance tasks using organizational tools before shift ends. The Contractor is required to demonstrate proficiency with training plan tasks to the CM, with no more than two exceptions, which includes a demonstration of proficiency with test equipment with minimal supervision.

Hours of Operation The duty hours for this task must align with Academy instruction times (day shift is 0700L to 1530L Monday through Friday; evening shift is 1530L to 2359L Monday through Friday) allowing for preparation beforehand and afterward, excluding holidays and MMAC closures (such as weather-related events).

5.2.1. Task 2 - EnRoute Automation

Description (including list of systems)

EnRoute Automation technical support includes the following systems: En Route Automation Modernization (ERAM) for both air traffic and technical operations training, ERAM Communication Gateway (ECG), Wide Area Augmentation System (WAAS), and Flight Data Input/Output Gateway (FDIO-G) as well as simulation systems that facilitate training. Duties and responsibilities include completing assigned system modifications, corrective maintenance and preventative maintenance in an efficient manner.

Experience Requirement EnRoute Automation technical support requires education and/or technical experience. To be qualified, employees must meet one (1) or more of the following requirements.

• Bachelor's degree in computer science or related field.

• Professional certification in Linux distribution such as Red Hat

• Three (3) or more years’ experience in Unix/Linux system administration

• Five (5) or more years’ combined experience in a related technology field such as cloud development, virtualization, or network security.

5.2.2. Task 3 - Terminal Automation

Description (including list of systems)

Terminal Automation technical support includes the following systems: Standard Terminal Automation Replacement System (STARS), Micro-EnRoute Automated Radar Tracking System (MEARTS), Fiber Optic Transmission System (FOTS) and the associated fiber optic transmission systems as well as the simulation systems that facilitate training. Duties and responsibilities include completing assigned system modifications, corrective maintenance and preventative maintenance in an efficient manner.

Experience Requirement

Terminal Automation technical support requires education and/or technical experience.

Employees in this area must meet one (1) or more of the following requirements.

• Bachelor's degree in computer science or related field

• Two (2) or more certifications in a related field

• Three (3) or more years’ experience with IT system administration or equivalent.

• Five (5) or more years combined experience in related fields.

5.2.3. Task 4 - Radar

Description (including list of systems)

Radar technical support includes the following systems: Airport Surveillance Radar (ASR) 8, ASR-9, ASR-11, Airport Surface Detection Equipment (ASDE), Terminal Doppler Weather Radar (TDWR), Common Air Route Surveillance Radar (CARSR), and Air Route Surveillance Radar 4 (ARSR4), as well as the simulation systems that facilitate training. Duties and responsibilities include completing assigned system modifications, corrective maintenance and preventative maintenance in an efficient manner.

Radar technical support requires education and/or technical experience. Employees in this area must meet one (1) or more of the following requirements.

• Bachelor’s degree in electronics engineering or related field

• Three (3) or more years’ experience maintaining military RADAR systems

• Five (5) or more years’ combined experience in related fields

5.2.4. Task 5 - Communication

Description (including list of systems)

Communication technical support includes several voice switches such as Voice Switching and Control System (VSCS) and the Enhanced Terminal Voice Switch (ETVS). Support includes radio and recording systems such as Low-Density Radio Communication Link (LDRCL), and Digital Audio Legal Recorder (DALR), as well as simulation equipment that facilitates training. Duties and responsibilities include completing assigned system modifications, corrective maintenance and preventative maintenance in an efficient manner.

Communication technical support requires education and/or technical experience.

Employees in this area must meet one (1) or more of the following requirements.

• Bachelor's degree in telecommunications or related field

• Two (2) or more certifications in a related field

• Three (3) or more years’ experience maintaining telecommunications systems

• Five (5) or more years’ combined experience in related fields

5.2.5. Task 6 - Navigation and Landing

Description (including list of systems)

Navigation and landing technical support include the maintenance of systems such as VHF Omnidirectional Range (VOR), Distance Measuring Equipment (DME), Doppler, VOR Tactical Air Navigation (VORTAC), Instrument Landing System (ILS) as well as simulation equipment that facilitates training. Duties and responsibilities include completing assigned system modifications, corrective maintenance and preventative maintenance in an efficient manner.

Navigation and landing technical support requires education and/or technical experience.

Employees in this area must meet one (1) or more of the following requirements.

• Bachelor’s degree in engineering technology or equivalent

• Three (3) or more years’ experience maintaining military navigation systems

• Five (5) or more years’ combined experience in related fields

5.2.6. Task 7 - Environmental

Description (including list of systems)

Environmental technical support includes the maintenance of plant power distribution systems which include static transfer switches, Uninterruptible Power Supply (UPS), and various engine generator systems. In addition, environmental technical support includes the maintenance of runway approach lighting systems, boilers, chillers, air conditioning, as well as the simulation equipment that facilitates training. Duties and responsibilities include completing assigned system modifications, corrective maintenance and preventative maintenance in an efficient manner.

Environmental technical support requires education and/or technical experience.

Employees in this area must meet one (1) or more of the following requirements.

• Associate’s degree in powerplant maintenance or trade school equivalent

• Airframe and Powerplant (A&P) License

• Three (3) or more years’ industrial/powerplant maintenance experience

• Five (5) or more years’ combined experience in related fields.

5.2.7. Task 8 - Emerging (Planned/Future) Technologies

Description

This contract line-item number (CLIN) serves as a placeholder specifically designed to accommodate future systems and funding. It is anticipated that this CLIN will be utilized to finance new technological advancements and address emerging requirements as they arise.

5.2.8. Task 9 - Computer Systems Analyst (CSA)

Description

The CSA Support’s responsibilities encompass the analysis, design, testing, and administration of databases, websites, and web applications. This role focuses on the design, development, and optimization of interactive dashboards and reports using Power Platform tools, with a strong emphasis on business intelligence strategy and performance analytics using Key Performance Indicators (KPIs). Position is responsible for the administration and integration of data sources including Dataverse tables, SQL databases, and other enterprise systems. Develops and maintains automated workflows using Power Platform tools (Power Automate, Power Apps) to streamline business operations.

Objective

To prepare, model, visualize, and analyze data to transform business data into actionable insights. The goal is to deliver meaningful business value through clear data visualizations and to empower users with self-service analytics capabilities.

Qualification/Experience Requirement This role requires education and/or practical experience in the analysis, design, testing, and administration of databases, websites, and web-based applications. Candidates must demonstrate a proven ability to translate business requirements into effective technical solutions. The ideal applicant will bring together strong technical proficiency, strategic business insight, and clear communication skills, with a solid grasp of Key Performance Indicators (KPIs) and their application in business data modeling and performance analysis.

Education/Certification Requirement Employees in this area must meet two (2) or more of the following requirements.

• Bachelor's degree in Computer Science, Information Systems, or related field

• Power Platform Fundamentals or Power BI Data Analyst Associate certified

• Three (3) or more years’ work experience in Power BI Desktop & Service with a strong focus on Data Analysis Expression (DAX), Power Query, and Structured Query Language (SQL).

Documentation Requirement

The CSA Support position must provide a status report to CM monthly, which is to be included in MSR submission. Status reporting will include progress for all assigned projects with projected completion timeframes.

Performance Standard CSA Support must develop and maintain Power BI dashboards that are accurate, visually intuitive, and aligned with business objectives. Reports must be updated on schedule and reflect the most current data, as applicable. A minimum accuracy of 90% or higher is required for all data in published reports. This will be verified through comparison against original source data.

Automated workflows must be error free and meet organizational requirements. All workflow assignments must be completed according to project timelines with no exceptions.

Organizational business processes are in a constant state of review for performance, relevance, and accuracy. CSA Support will be required to effectively communicate with stakeholders to identify targets for continuous improvement. CSA Support must submit process improvement proposals once a quarter to CM or BM for review.

All data models, transformations, and automated workflows are required to be documented.

It is critically important to document work and contribute to overall organizational goals.

Documentation will be maintained internally on FAA network shared storage with file locations communicated to BM with no exceptions.

6. Transition In and Out Support Transition In Period

Following a contractor change and task order (TO) award, a 30-day transition-in period will commence. During this time, the outgoing contractor is responsible for ensuring a smooth transfer of operational duties by providing familiarization, allowing observation of operations, facilities, work, equipment, and reporting procedures, all without disruption. The incumbent contractor remains fully responsible for all PWS requirements throughout this period.

Transition Plan To ensure a smooth transition in the change of work effort from the current contract, the Contractor must submit a transition-in plan, by email, for COR approval within ten (10) days of the contract award that describes actions necessary for a successful transition of operational responsibilities to the Contractor.

In the transition plan and during the transition period, the Contractor must designate an on-site CM. This individual must be present to oversee the transition process, ensuring a smooth and efficient transfer of responsibilities and knowledge. A CM’s presence will facilitate direct communication, address any immediate issues or concerns, and maintain continuity as new systems or procedures are implemented.

During the transition-in period, the Contractor will be granted access to FAA facilities, arranged by the BM or COR, to familiarize its supervisors, key personnel, and staff with equipment, reporting, work scheduling, and procedures. Contractor personnel must observe ongoing services defined in this TO, ensuring their actions do not disrupt these services.

Transition In Inventory During the transition period, the Contractor will conduct an inventory of Government Furnished Property (GFP) and submit an inventory report to the COR by email. This inventory will identify equipment and documentation for Contractor use. The Contractor must maintain the inventory list, submitting updates in the MSR following a change.

Transition Out Period The final ninety (90) calendar days of the TO will be the transition-out period. The Contractor must maintain availability of all necessary equipment, materials, and services. The Government reserves the right to negotiate possession of these assets for continued operations post-TO. Transfer negotiations will occur during the transition-out period.

To facilitate smooth transfer, the incoming Contractor workforce may observe Contractor operations. The Contractor must ensure an orderly transfer of facilities, equipment, and records, and must not defer responsibilities to the successor. Full cooperation with both the successor and the Government is required throughout the transition-out period.

Transition Out Plan During the transition-out period, the Contractor must submit a transition-out plan, by email, for COR approval, detailing procedures for ensuring seamless continuity of operations for the successor.

Transition Out Inventory During the transition out period, the Contractor must conduct a joint GFP inventory with the successor. Fifteen (15) days before the TO end date, the Contractor must submit a transition-out inventory report, mirroring the transition-in report's data, by email, to the COR for approval. The report must detail all inventory discrepancies. The COR must validate these discrepancies. If Contractor negligence is determined, the Contractor must rectify the discrepancy before the TO's expiration, or the repair or replacement cost will be deducted from the final payment.

Upon TO completion, the Contractor must return the originally furnished GFP, or equivalent items in type, kind, quality, and quantity. Property no longer required during the TO must be returned within ten (10) calendar days of disuse, documented within the Contractor’s inventory management. The Contractor must return GFP in the same or better condition as received, excluding normal wear and tear.

Transition Out Execution To ensure a successful transition-out, the Contractor must execute the transition-out plan by prioritizing uninterrupted service and a seamless handover to the successor. This means keeping everything running smoothly for the FAA. Upon TO closeout, it's mandatory to return all FAA security badges and keys to the MMAC Security Command Center.

7. Deliverables The Government reserves the right to request or modify deliverable formatting without incurring additional cost.

Monthly Status Report The Contractor is required to provide a Monthly Status Report (MSR) to the BM and COR by the tenth (10th) day of the month following the reporting period. The MSR must include all required reporting unless otherwise stated. The MSR must include any significant accomplishments and concerns during the prior month. Unless requested otherwise, report all metrics and information in the MSR.

Upon contract award, the Government will furnish the necessary format (see Appendix B).

The Government reserves the right to request or modify this formatting without incurring additional cost.

Meetings The Contractor must provide minutes of meetings with the contracting officer (CO), COR and/or BM to the COR, by email, NLT five (5) days following the meeting and in the following

MSR.

Upon request, the Contractor must assist government personnel by providing technical representation. The Contractor may present briefings, formal and informal talks and opinions to personnel at staff meetings and at other functions as requested by the government.

Organizational Chart The Contractor must provide an organizational chart, in the MSR, depicting quantities and positions/titles of all personnel in direct support of this contract. The Government reserves the right to request or modify this deliverable formatting without incurring additional cost.

Requests for Information The Contractor must provide all government-requested data, by requested medium within the specified time to the BM or COR. If unable to meet the deadline, the Contractor must inform the government and request approval for a new completion date.

Records, Files and Documents All physical records generated under this contract are government property and must be managed according to applicable regulations and the Federal Acquisition Regulation (FAR).

Intellectual property rights are not affected by this provision.

Quality Control Plan To ensure adherence to the requirements specified in this PWS, the Contractor must develop and maintain a Quality Control Plan (QCP). This QCP must align with and support the FAA’s Quality Assurance Surveillance Plan (QASP), which the FAA will employ to monitor the Contractor's performance. The Contractor must execute quality assurance (QA) activities as outlined in the approved QCP. The Contractor is required to submit the QCP within ten (10) days, by email, following the start of the Task Order (TO) to the COR. The COR will review and approve the QCP, which must include the following:

• Identify the standards that are applicable to this effort.

• Include procedures for complying with those standards.

• Identify metrics and techniques for measuring quality and performance.

• Include an approach for eliminating the causes of unsatisfactory performance (i.e., procedures to identify, prevent, and ensure non-recurrence of defective services).

• Address TO and PWS task-level performance for applicable tasks.

The Contractor is responsible for reviewing and updating the QCP whenever the TO changes (e.g., scope of work, personnel, QA procedures) or when instructed by the COR by email.

Updated QCPs must be submitted to the COR within fifteen (15) days of either the COR's request or a TO modification.

Safety Management Plan The Contractor is responsible for establishing and maintaining a safety management program for their personnel. This includes developing a Safety Management Plan (SMP) for COR review and approval, to be submitted within thirty (30) days following the start of the TO the COR by email. The SMP must, at a minimum, include:

• Identify the safety standards.

• Include an Electrical Safety Program.

• Include a Hazardous Energy Control Program (HECP) in accordance with THE

ACADEMY’s established standard operating procedures (SOPs).

• Include a Fall Protection Program.

• Include a Personal Protective Equipment (PPE) Program.

• Include a Hearing Conservation Program.

• Include an Occupational Safety and Health Training and Awareness Training

Program.

• Identify safety training requirements for applicable Contractor personnel (e.g., AED/CPR/FA, ESQP, etc.)

• Coordinate all training requirements with onsite TC for enrollment.

The Contractor must ensure all programs and training adhere to current OSHA, ANSI, and other relevant government regulations.

The Contractor must review and update the approved SMP annually, or whenever the TO changes (e.g., duties, staffing). Updated SMPs are due to the COR thirty (30) days after exercise of option. If the TO changes or the COR requests, the Contractor will revise the SMP and submit it to the COR for approval within fifteen (15) days.

The Contractor must provide the COR with initial training certifications in the MSR. These records must detail each Contractor employee's specific training with the date(s) of completion.

Program Management Plan The Contractor must submit a written program management plan (PMP) to the CO, by email, NLT twenty (20) days following contract award. This plan must provide detailed information regarding the proposed management approach for each area outlined in the PWS. Subsequent updates to this plan must be provided upon request by the COR.

Deliverables Timeline This section describes 1) the products and tangible end results that are required, 2) the date each deliverable is due, 4) distribution instructions, 5) delivery method, and 3) the Government acceptance criteria. The Contractor must verify that all submitted deliverables conform to applicable FAA policies, standards, and guidelines as listed in Section 10 of this PWS and any specific formatting requirements when directed by the COR.

The Contractor must incorporate all deliverables into the MSR documentation for tracking and reporting purposes.

All days are business days unless otherwise specified.

The COR will conduct an initial review of each deliverable in accordance with the “Initial Review” terms listed in the Acceptance Criteria section below. The definitions for the terms are as follows:

a. Schedule Compliance (SC): Contractor provides deliverables on due dates and meets project milestones or schedules.

b. Deliverable Quality (DQ): Deliverables are complete, accurate, and compliant with task requirements.

c. Deliverable Content (DC): Deliverables include clear, concise and requested information.

The following provisions and the applicable PWS section(s) (as listed in the Acceptance Criteria for each deliverable in the table below) govern the Government’s final acceptance of each deliverable:

• 3.10.4-4 Inspection of Services - Both fixed price & Cost Reimbursement (April 1996)

• 3.10.4-5 Inspection - Time and Material and Labor Hour (April 1996)

Item

PWS

Reference End Result / Deliverable

Due Date Distribution Via Acceptance Criteria

Initial Review: SC, DQ, DC The plan is accurate, complete, submitted on time and prepared in accordance with

PWS Section 6.

Initial Review: SC, DQ, DC

The plan is inventory, complete, submitted on time and prepared in accordance with

PWS Section 6.

Initial Review: SC, DQ, DC

The plan is accurate, complete, submitted on time and prepared in accordance with

PWS Section 6.

Initial Review: SC, DQ, DC

The inventory is accurate, complete, submitted on time and prepared in accordance with PWS Section 6.

Initial Review: SC, DQ, DC The MSRs are accurate, complete, submitted on time in the Government approved format and prepared in accordance with PWS Section 7.

Initial Review: SC, DQ, DC

The meeting minutes are accurate, complete, submitted on time in the

Government approved format and prepared in accordance with PWS Section 7.

Initial Review: SC, DQ, DC

The organizational charts are accurate, complete, submitted on time in the

Government approved format and prepared in accordance with PWS Section 7.

Initial Review: SC, DQ, DC The information requests are accurate, complete, submitted on time and prepared in accordance with PWS Section 7.

Initial Review: SC, DQ, DC

The plan is accurate, complete, submitted on time and prepared in accordance with

PWS Section 7.

Initial Review: SC, DQ, DC

The plan is accurate, complete, submitted on time and prepared in accordance with

PWS Section 7.

Initial Review: SC, DQ, DC

The certificates are accurate, complete, submitted on time and prepared in accordance with PWS Section 7.

Initial Review: SC, DQ, DC

The plan is accurate, complete, submitted on time and prepared in accordance with

PWS Section 7.

Program

Management Plan

(PMP)

Twenty (20) days following contract award; upon requesst from the COR

To the CO; to the COR

Initially thirty (30) days following the start of the Task Order (TO);

annually thirty (30) days after exercise of option; fifteen (15) days after change; fifteen (15) days after request of COR

To the COR

Safety Management Plan

(SMP) Training Certificates

In the following MSR To the CORSection 7

Section 7

Quality Control

Plan (QCP)

Initially ten (10) days following the start of the Task Order (TO);

fifteen (15) days after change;

fifteen (15) days after request of

COR

To the COR

Safety

Management Plan

(SMP)

Section 7

Section 7

Organizational

Chart Tenth (10th) day of the following month To the BM and

COR

Requests for Information

Upon request at a time requested To the BM or

COR

Section 7

Section 7

Monthly Status Report (MSR)

Tenth (10th) day of the following month

To the BM and

COR

6 Meeting Minutes Five (5) days following the meeting To the COR

Section 7

Section 7

1 Section 6 Transition Plan Ten (10) days following contract award To the COR

2 Section 6 Transition In

Inventory During the transition period; upon change To the COR

3 Section 6 Transition Out

Plan During the transition period To the COR

4 Section 6 Transition Out

Inventory Fifteen (15) days before the TO end date To the COR

Email

Email; Monthly Status Report

(MSR)

Monthly Status Report (MSR)

Email; Monthly Status Report

(MSR)

Monthly Status Report (MSR)

Email

Email

Email

Monthly Status Report (MSR)

Email

Requested medium

Email

8. Government Furnished Property Under this TO, the Contractor bears full responsibility and accountability for all Government Furnished Property (GFP). This includes adherence to all applicable Government property clauses and contract requirements, such as the annual GFP Report.

The Contractor must return all Government Furnished Information (GFI) and GFP to the Government. Delivery of all Government property must be in accordance with the PWS or as directed by the COR.

The FAA will provide necessary GFP, including PIV cards, email addresses, and laptops with required software and hardware, to Contractor personnel needing direct access to GFI and/or systems behind the FAA network firewall. The Contractor is required to utilize only FAA-approved laptops for all work performed under this TO.

9. Other Direct Costs (ODCs) The Contractor must comply with eFAST MOA Section B.2 for all ODCs, including travel for this TO. Travel is not expected to be required for the performance of this contract. Travel must be defined and approved by the CO and COR in accordance with the eFAST MOA.

When contract support is necessary in alternate locations (outside the 50-mile radius of the OKC Metropolitan Area), the task and location will be coordinated by the COR to the CM to acquire the Contractor’s travel estimate (not to exceed FAA Travel Regulation (FTR).

Any other ODCs may be identified. If so, they must be approved by the CO and COR prior to expenditure by the Contractor in accordance with the eFAST MOA.

10. References Occupational Safety and Health Administration (OSHA) American National Standards Institute (ANSI) Title 29 Code of Federal Regulations (CFR) 1910 - Occupational Safety and Health Standards

• 29 CFR 1910, Subpart S, Electrical

• 29 CFR 1910, Subpart I, Personal Protective Equipment

• 29 CFR 1910.146, Permit Required Confined Spaces (within Subpart J)

• 29 CFR 1910.147, The Control of Hazardous Energy (Lockout/Tag out) (within

Subpart J)

• 29 CFR 1910.268, Telecommunication (within Subpart R)

• 29 CFR 1910.1200, Hazard Communication Program (within Subpart Z)

Title 29 CFR 1926 - Safety and Health Regulations for Construction

• 29 CFR 1926, Subpart K, Electrical

Title 29 CFR 1960 - Basic Program Elements for Federal Employee Occupational Safety and Health Programs and Related Matters National Fire Protection Association (NFPA) 70 - National Electrical Code (NEC)

National Fire Protection Association (NFPA) 70E - Standard for Electrical Safety in the Workplace FAA Order 1370.121, FAA Information Security and Privacy FAA Order 1600.1, Personnel Security Program FAA Order 3900.19 - Occupational Safety and Health Program. The following sections are of particular importance:

• Chapter 1. General Information

• Chapter 5-2. Fire Life Safety (FLS) Policy

• Chapter 9-3. Personal Protective Equipment (PPE) Policy

• Chapter 10-4. Hazardous Energy Control Policy

Aeronautical Center (AC) Order 3900.21 - MMAC Occupational Safety and Health Program MMAC Environmental and Occupational Safety and Health Management System International Organization for Standardization (ISO) 45001 Occupational Health and Safety Management Systems International Organization for Standardization (ISO) 14001 - Environmental Management Systems

11. Referenced MOA Clauses All conditions, terms, and clauses in eFAST MOA 2021 are applicable to this TO, but several of particular importance are restated here for emphasis:

• 3.1.7-2 Organizational Conflict of Interest (July 2018)

• 3.1.7-5 Disclosure of Conflict of Interest (July 2018)

• 3.5-13 Rights in Data - General (October 2014)

The following FAA Acquisition Management System (AMS) clause is hereby incorporated into this contract and flows down to all subcontracts and other contractual documents:

AMS Clause 3.6.4-23 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment (January 2021)

12. Service Contract Act (SCA) Applicability The SCA applies to this contract. The following mapping (between DOL Wage Rate Determination and Task Order CLINs) is applicable for this task order award:

• CLINs 2 - 8 correspond to DOL WD 23183 - Electronics Technician Maintenance III.

• CLIN 9 corresponds to DOL WD 14103 – Computer Systems Analyst III.

Appendix A – Wage Determinations SCA

Wage Determination 2015-5315 v 25.pdf

Appendix B – Monthly Status Report

1e Monthly Status Report Template.pdf

Appendix C – Training Plan(s)

1e Contract Training Plan.xlsx