Technology_Services_Template.docx
DOCX document 16 KB Posted
- Solicitation number
- 471
- Issued by
- Los Angeles County, San Francisco City, California
About this file
This is an Insurance Requirements Template document and Request for Proposals issued by the City of Santa Monica for Fixed Route Vehicle and Operator Scheduling Software. The City seeks a qualified firm to provide comprehensive software that supports fixed route scheduling, daily operations management, workforce timekeeping, implementation services, system integration, and ongoing maintenance for Big Blue Bus operations, which manages 17 routes with 195 buses and approximately 300 fixed route operators. The RFP was released on April 16, 2026, with a proposal submission deadline of June 10, 2026, at 3:00 PM and a question deadline of May 6, 2026. The contract will be awarded to one qualified firm and will have an initial term of five years with two optional five-year renewal periods at the City's sole discretion. The software must support Windows 10 and Windows 11 operating systems, modern web browsers, WCAG 2.1 Level AA accessibility standards, TLS 1.2 encryption in transit, AES-256 encryption at rest, and accommodate at least 125 concurrent users, with deployment options including local hosting, cloud hosting, or full SaaS delivery.
Proposers must meet minimum qualifications of at least five years of experience providing operator and vehicle scheduling software to comparable U.S. transit agencies and a minimum of two years of compatibility experience with Clever Devices CAD/AVL systems. Evaluation criteria include system and functional requirements compliance (20%), maintenance and post-sales support (15%), vendor qualifications (20%), project understanding and timeline (10%), software user interface quality (10%), cost (20%), and added value (5%). No specific award values or budget ranges are disclosed. The RFP does not specify set-aside designations, and no incumbent vendors are identified. Proposers must comply with the City of Santa Monica's Living Wage Ordinance if services exceed $54,200, prevailing wage requirements under California Labor Code, non-discrimination policies, and the Oaks Initiative disclosure requirements. The required insurance includes Commercial General Liability of at least $1,000,000 per occurrence, Workers' Compensation with statutory limits, and Technology Professional Errors and Omissions/Cyber Liability insurance with limits of not less than $2,000,000 per occurrence or claim, with the City named as additional insured and primary coverage. Integration with existing City infrastructure including Tyler Munis ERP, Clever Devices CAD/AVL, ServiceNow Platform, UKG, SharePoint, Laserfiche, and Tableau is required.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Fixed_Route_Vehicle_and_Operator_Scheduling_Software.pdf | ||
| Fixed_Route_Vehicle_and_Operator_Scheduling_Software.pdf | ||
| Enterprise_Core_Technologies.pdf | ||
| Glossary.docx | DOCX document | |
| City_of_Santa_Monica_VISA_Questionnaire_3.1.docx | DOCX document | |
| Glossary.docx | DOCX document | |
| Software_as_a_Service_Template_(11-25).docx | DOCX document | |
| Software_as_a_Service_Template_(11-25).docx | DOCX document | |
| Technology_Services_Template.docx | DOCX document | |
| Vehicle_and_Operator_Scheduling_Requirements.xlsx | XLSX spreadsheet | |
| City_of_Santa_Monica_VISA_Questionnaire_3.1.docx | DOCX document | |
| Software_Maintenance_Agreement_Template.docx | DOCX document | |
| Architecture_Questionnaire.pdf | ||
| Enterprise_Core_Technologies.pdf | ||
| Software_Maintenance_Agreement_Template.docx | DOCX document | |
| Architecture_Questionnaire.pdf | ||
| Vehicle_and_Operator_Scheduling_Requirements.xlsx | XLSX spreadsheet | |
| Proposer_Checklist.pdf | ||
| Proposer_Checklist.pdf |
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Text version
Insurance Requirements for Agreements Involving Information Technology Consultant shall procure and maintain for the duration of the Agreement insurance against claims that may arise from or in connection with the performance of the work hereunder by the Consultant, its agents, representatives, employees or subcontractors.
Minimum Scope and Limits of Insurance Coverage shall be at least as broad as:
1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal and advertising injury, with limits of no less than $1,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (Insurance Services Office Form CG 25 04) or the general aggregate limit shall be twice the required occurrence limit.
2. Workers’ Compensation: Workers’ Compensation insurance as required by the State of California, with Statutory Limits and Employers’ Liability Insurance with limits of no less than $1,000,000 per accident for bodily injury or disease (see footnote #1).
3. Technology Professional Errors and Omissions/Cyber Liability: Insurance with a limit of not less than $2,000,000 per occurrence or claim/$2,000,000 in the annual aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations undertaken by Consultant in this Agreement and shall include, but not be limited to, claims involving infringement of intellectual property, including but not limited to infringement of copyright, trademark, invasion of privacy violations, information theft, release of private information, alteration of electronic information, extortion, and network security. The policy shall also provide coverage for breach response costs, regulatory fines and penalties, and credit monitoring expenses with limits sufficient to respond to these obligations. Further, the policy shall include, or be endorsed to include property damage liability coverage for damage to, alteration of, loss of, or destruction of electronic data or information “property” of the City of Santa Monica in the care, custody, and control of Consultant.
If Consultant maintains broader coverage or higher limits than the minimums shown above, the City of Santa Monica requires and shall be entitled to any broader coverage and higher limits maintained by Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City of Santa Monica.
Other Insurance Provisions
1. The insurance policies are to contain, or be endorsed to contain, the following provisions:
a. Additional Insured Status: The City of Santa Monica, its officers, officials, employees and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of Consultant including materials, parts, or equipment furnished in connection with such work or operations. CGL coverage can be provided in the form of an endorsement to Consultant’s insurance (at least as broad as Insurance Services Office Form CG 20 10 11 85, or if not available, through the addition of a combination of (1) CG 20 10, CG 20 26, CG 20 33, or CG 20 38 and (2) CG 20 37).
b. Primary Coverage: For any claims related to this Agreement, Consultant’s insurance shall be primary coverage at least as broad as Insurance Services Offices Form CG 20 01 04 13 as respects the City of Santa Monica, its officers, officials, employees and volunteers. Any insurance or self-insurance maintained by the City of Santa Monica, its officers, officials, employees or volunteers shall be in excess of Consultant’s insurance and shall not contribute with it.
c. Notice of Cancellation: Each insurance policy required herein shall state that coverage shall not be cancelled except after notice has been given to the City of Santa Monica.
d. Waiver of Subrogation: Consultant hereby grants to the City of Santa Monica a waiver of any right of subrogation which any insurer of said Consultant may acquire against the City of Santa Monica by virtue of payment of any loss. Consultant agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the City of Santa Monica has received a waiver of subrogation endorsement from the insurer.
Self-Insured Retentions Self-insured retentions must be declared to and approved by the City of Santa Monica. The City of Santa Monica may require Consultant to purchase coverage with a lower deductible or retention or provide satisfactory proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self-insured retention may be satisfied by either the named insured or City of Santa Monica.
Acceptability of Insurers Insurance is to be placed with insurers authorized to conduct business in California with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to the City of Santa Monica.
Claims Made Policies
1. If the Professional Liability policy provides “claims made” coverage:
a. The Retroactive Date must be shown and must be before the date of this Agreement or the start of work.
b. The insurance must be maintained, and evidence of insurance must be provided for at least 5 years after completion of work.
c. If the policy is cancelled or not renewed, and not replaced with another “claims made” policy form with a Retroactive Date prior to the effective Agreement date, Consultant must purchase “extended reporting” coverage for a minimum of 5 years after completion of work.
Verification of Coverage Consultant shall furnish the City of Santa Monica with original certificates and amendatory endorsements (or copies of the applicable policy language effecting coverage provided by this clause). All certificates and endorsements are to be received and approved by the City of Santa Monica before work commences. However, failure to obtain required documents prior to the work beginning shall not waive Consultant’s obligation to provide them. The City of Santa Monica reserves the right to require complete, certified copies of all required insurance policies, including the endorsements required herein, at any time.
Failure to Maintain Insurance Coverage If Consultant, for any reason, fails to maintain insurance coverage which is required pursuant to this Agreement, the same shall be deemed a material breach of contract. The City of Santa Monica, at its sole option, may terminate this Agreement and obtain damages from Consultant resulting from said breach. Alternatively, the City of Santa Monica may purchase such coverage (but has no special obligation to do so), and without further notice to Consultant, the City may deduct from sums due to Consultant any premium costs advanced by the City for such insurance.
Subcontractors Consultant shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein. All exceptions must be approved in writing by the Risk Manager.
Footnotes
1. Workers’ Compensation insurance coverage is not required if Consultant does not have employees. Consultant must, however, execute the City’s Workers’ Compensation Coverage Exemption Declaration Form.
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