Enterprise_Core_Technologies.pdf
PDF 115 KB Posted
- Solicitation number
- 471
- Issued by
- Los Angeles County, San Francisco City, California
About this file
This is an enterprise core technologies reference document for the City of Santa Monica, California, detailing the existing technology infrastructure that prospective vendors must integrate with for the Fixed Route Vehicle and Operator Scheduling Software procurement. The City operates on a diverse technology stack including Tyler ERP (Munis) for finance and HR data management, ServiceNow Platform for service desk, IT service management, 311 services, and project portfolio management, and SharePoint for internal workflows and document sharing. Additional systems include Laserfiche as the official document repository (currently migrating to cloud), the City's public-facing website built on Orchard (.Net CMS platform), and CKAN as the open data platform deployed on AWS for public transparency data.
Prospective vendors must document how their proposed scheduling software solution will interact with and utilize these enterprise technologies. The City uses ServiceNow Integration Hub for ServiceNow-related integrations and AWS serverless technologies including AWS Glue and Athena for other integrations. Tableau serves as the City's dashboarding and analytics platform, with public dashboards publishable through Tableau Public and accessible via the City Website or Open Data Portal, while internal dashboards are available to city staff with appropriate licenses. Any solution must account for the City's planned procurement of Tyler APIs module and ongoing cloud migration initiatives, particularly regarding Laserfiche infrastructure modernization.
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Other files
| File | Type | Posted |
|---|---|---|
| Fixed_Route_Vehicle_and_Operator_Scheduling_Software.pdf | ||
| Fixed_Route_Vehicle_and_Operator_Scheduling_Software.pdf | ||
| Enterprise_Core_Technologies.pdf | ||
| Glossary.docx | DOCX document | |
| City_of_Santa_Monica_VISA_Questionnaire_3.1.docx | DOCX document | |
| Glossary.docx | DOCX document | |
| Software_as_a_Service_Template_(11-25).docx | DOCX document | |
| Software_as_a_Service_Template_(11-25).docx | DOCX document | |
| Technology_Services_Template.docx | DOCX document | |
| Technology_Services_Template.docx | DOCX document | |
| Vehicle_and_Operator_Scheduling_Requirements.xlsx | XLSX spreadsheet | |
| City_of_Santa_Monica_VISA_Questionnaire_3.1.docx | DOCX document | |
| Software_Maintenance_Agreement_Template.docx | DOCX document | |
| Architecture_Questionnaire.pdf | ||
| Software_Maintenance_Agreement_Template.docx | DOCX document | |
| Architecture_Questionnaire.pdf | ||
| Vehicle_and_Operator_Scheduling_Requirements.xlsx | XLSX spreadsheet | |
| Proposer_Checklist.pdf | ||
| Proposer_Checklist.pdf |
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Enterprise Core Technologies
1685 Main Street, Suite 209, Santa Monica, CA 90401 • procurement@santamonica.gov www.santamonica.gov • @cityofsantamonica • @santamonicacity
The following are the enterprise technologies that the city uses. Please document how your solution will interact with/utilize these technologies.
Tyler ERP (Finance and HR) – Tyler Munis is the official data source for HR and financial data. Currently, the City does not have the Tyler APIs module but is in the process of procuring that shortly
ServiceNow Platform – The City uses ServiceNow as a Service Desk platform (ITSM) and also utilizes it for 311 (https://311.santamonica.gov ) and PPM (Project Management). The city also utilizes ServiceNow as a low-code development platform to create internal workflow applications.
SharePoint – The City uses O365 products and utilizes SharePoint for internal simple workflows and document sharing. The city also uses SharePoint as the intranet portal to share information with internal stakeholders.
Laserfiche –Laserfiche is a document repository for “final” documents. The official documents are managed using Laserfiche. Currently, the city is in the process of migrating to the Laserfiche cloud from an on-prem environment.
OKTA (Waiting from Veronica)
The City’s Website (.Net Orchard) – The public-facing website (www.santamonica.gov) is using Orchard (an open-source CMS platform) based on .Net. Any headless implementation will utilize this platform.
The platform uses the ASP .NET core MVC platform.
CKAN (Open Data Platform (CKAN on AWS) – The open data platform (data.santamoncia.gov) is deployed on AWS using CKAN (Open-Source Product). Any public transparency data needs to be published to the Open Data Portal.
Integration – The City currently uses ServiceNow Integration Hub for the integrations involving ServiceNow (to and from). For all other integrations, the city uses AWS serverless technologies including AWS glue and Athena.
Dashboarding (Tableau) – The city utilizes Tableau for dashboards. The public dashboards could be published on Tableau public to be consumed via the City Website and/or Open Data Portal. The internal dashboards will be available to the internal city staff with Tableau licenses.
mailto:procurement@santamonica.gov http://www.santamonica.gov/ https://311.santamonica.gov/ http://www.santamonica.gov/
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