Technical Exhibit - E - Customer Complaint Record.xlsx
XLSX spreadsheet 19 KB Posted
- Solicitation number
- W9115125QA035
About this file
The file is a Technical Exhibit - Customer Complaint Record template for a laundry and dry-cleaning services contract at Fort Hood, Texas. The template is designed to document customer complaints, including fields for date, time, customer contact information, specific complaint details, contractor's perspective, actions taken, validation, contract reference, and signatures from both the contractor and Contracting Officer's Representative (COR).
This template corresponds to a pre-solicitation notice (Solicitation Number W9115125QA035) issued by the Mission and Installation Contracting Command (MICC) Fort Hood for a firm fixed-price service contract. The contract requires the contractor to operate and manage laundry distribution and collection points, handling linen issue, receipt, requisition, exchange, warehousing, and turn-in. Key requirements include thorough cleaning of linens, proper folding and bundling, and specialty item cleaning such as sleep systems. All questions must be submitted via email by 2:00 PM CST on January 30, 2026, to the Contract Specialist Ruth Adewole and Contracting Officer Justin Mansfield.
View the file
Other files
Show all 17
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Customer Complaint Record
| Customer Complaint Record | Date: | ||
| Time: | |||
| Unit/Organization: | Building Number: | First Name: | |
| Last Name: | |||
| Email: | |||
| Phone Number: | |||
| Complaint: |
Contractor Perspective:
Actions taken by contractor:
Validation:
Contract Reference:
Contractor was informed: Date: Time:
Contractor Signature: COR Signature:
Date: Date:
File details come from the government source that posted it. Updated .