Technical Exhibit - E - Customer Complaint Record.xlsx
XLSX spreadsheet 19 KB Posted
- Attached to
- Laundry and Dry Cleaning
- Solicitation number
- W9124925R0003
About this file
This is a Customer Complaint Record template form that would be used to document and track complaints related to the Army's laundry and dry cleaning services contract. The form includes fields for recording basic information about the complainant (name, contact details, unit/organization, building number), details of the complaint, contractor's perspective, actions taken to address the issue, contract reference details, and signature fields for both the contractor and Contracting Officer Representative (COR). The form appears to be a technical exhibit that supports quality control and customer service accountability for the broader laundry and dry cleaning services contract at Fort Eustis.
This template relates to a solicitation (W9124925R0003) for laundry and dry cleaning services being procured by the Department of the Army Materiel Command Mission and Installation Contracting Command at Fort Eustis. The services include drop-off/pick-up, washing, drying, packaging, and dry cleaning of government-owned items in accordance with OSHA and environmental regulations.
View the file
Other files
Show all 23
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Customer Complaint Record
| Customer Complaint Record | Date: | ||
| Time: | |||
| Unit/Organization: | Building Number: | First Name: | |
| Last Name: | |||
| Email: | |||
| Phone Number: | |||
| Complaint: |
Contractor Perspective:
Actions taken by contractor:
Validation:
Contract Reference:
Contractor was informed: Date: Time:
Contractor Signature: COR Signature:
Date: Date:
File details come from the government source that posted it. Updated .