TE_16 Priority Matrix.xlsx

XLSX spreadsheet 141 KB Posted Feb 9, 2021

Attached to: Operations and Maintenance Service Order Center Federal contract opportunity
Solicitation number: W91247-21-R-9003
Issued by: Department of the Army Materiel Command Mission and Installation Contracting Command

About this file

Written by GovTribe AI · Dec 28, 2023

This pre-solicitation notice seeks proposals for a non-personal services contract to provide operations and maintenance service order center services to the Directorate of Public Works Operations and Maintenance Division at Fort Bragg, North Carolina. The contractor shall be responsible for providing all necessary personnel, equipment, facilities, tools, materials, transportation, supervision and non-personal services to perform work in accordance with the performance work statement. Specifically, the contractor shall operate and maintain the service order center to manage work orders, schedule repairs, and ensure timely completion of maintenance and repair services at Fort Bragg. The closing date for this solicitation has not yet been determined.

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Other files for this federal contract opportunity

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W91247-21-R-9003 OMSOC Solicitation DRAFT.pdf	PDF	Feb 9, 2021
TE_22 Weekly SFAB Report.xlsx	XLSX spreadsheet	Feb 9, 2021
TE_9 DEFECTS CODE LIST.docx	DOCX document	Feb 9, 2021
TE_12 L and E example.pdf	PDF	Feb 9, 2021
TE_21 Monthly Labor hours.xlsx	XLSX spreadsheet	Feb 9, 2021
TE_14 LOE 1 Infrastructure.PPTX	PPTX presentation	Feb 9, 2021
TE_13-OMD Open PM Backlog Example Report.pdf	PDF	Feb 9, 2021
TE_11 DMO Example.pdf	PDF	Feb 9, 2021
TE_7 Daily Backlog Stats Report Example.xlsx	XLSX spreadsheet	Feb 9, 2021
TE_6 ISR Report Example.pdf	PDF	Feb 9, 2021
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TE_23 Weekly Interior Shops 10 Oldest 16-Aug-19.xlsx	XLSX spreadsheet	Feb 9, 2021
TE_20 Weekly Priority Situation Report.xls	XLS spreadsheet	Feb 9, 2021
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TE_17 Tech Info report.xlsx	XLSX spreadsheet	Feb 9, 2021
TE_14 OMD QMB Repot Example.pdf	PDF	Feb 9, 2021
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TE_15 Comp Code List DPW OMD.PPTX	PPTX presentation	Feb 9, 2021
TE_19 Backlog Statistics.pdf	PDF	Feb 9, 2021
TE_8 OMD Supply Backlog By Shop Report Example.xlsx	XLSX spreadsheet	Feb 9, 2021
TE_5 4283 Weekly Backlog.xlsx	XLSX spreadsheet	Feb 9, 2021

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Plumbing

PLUMBING - SHOP 1130
Standardized Descriptions and Priorites
	Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint./Hangar	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
Potable Water
Whole Bldg Without Hot Water - Tech Distinguishes it as a Boiler Problem	1127	25	BLDG	A001	Y	2	1	1	3	2	2	1	1
Whole Bldg or Entire Wing without Hot Water	1130	08	BLDG	A001	Y/N	2	1	1	3	2	2	1	1
One Room Without Hot Water	1130	08	BLDG	A001	N	3	1	2	3	3	3	2	2
Whole Bldg Without Water	1130	08	BLDG	A001	Y	1	1	1	1	1	1	1	1
Entire Wing Without Water	1130	08	BLDG	A001	N	N/A	N/A	N/A	N/A	N/A	N/A	N/A	1
Entire Floor Without Water	1130	08	BLDG	A001	N	1						1	1
One Room Without Water	1130	08	BLDG	A001	N	2	1	2	2	3	2	2	2
Broken Fixtures*	1130	08	BLDG	A001	N	3	1	3	3	3	3	3	2
PW Leak -- Able to Contain	1130	08	BLDG	A001	N	2	1	2	2	2	2	2	2
PW Leak -- Unable to Contain	1130	08	BLDG	A001	Y	1	1	1	1	1	1	1	1
Broken Pipe*	1130	08	BLDG	A001	Y	1	1	1	1	1	1	1	1
Water Fountains Filters Need Changing (Wall Mounted)	1130	08	BLDG	A001	N	3	1	3	3	3	3	3	2
Discolored Hot Water	1130	08	BLDG	A001	Y	1	1	1	1	1	1	1	1
Cloudy Water (Usually means there is Air in the Lines)	1130	08	BLDG	A001	N	2	1	2	2	2	2	2	2
Waste Water
Whole Bldg Stopped Up and Not Draining	1130	08	BLDG	A001	Y	1	1	1	1	1	1	1	1
Sink Stopped Up	1130	08	BLDG	A001	Y/N	3	1	2	3	3	3	3	2
Sink Stopped Up- ONLY SINK IN DFAC	1130	08	BLDG	A001	Y	N/A	N/A	1	N/A	N/A	N/A	N/A	N/A
One bathtub/shower clogged	1130	08	BLDG	A001	N	2	1	2	2	2	2	2	2
Wing/Floor/Stack Clogged	1130	08	BLDG	A001	Y	1	1	1	1	1	1	1	1
Floor Drain Stopped Up	1130	08	BLDG	A001	Y/N	2	1	2	2	2	2	2	2
Washing Machine Drains Over Flowing - Standing Water	1130	08	BLDG	A001	Y	1	1	1	1	1	1	1	1
Washing Machine Drains Stopped Up/Not Draining - Other Washing Machines to Use	1130	08	BLDG	A001	Y	2	1	2	3	N/A	N/A	2	2
Restroom Stopped Up/Not Draining if Only Latrine/Toilet **	1130	08	BLDG	A001	Y/N	1	1	1	1	1	1	1	1
Restroom Stopped Up/Not Draining for Gang Latrines or Multiple Latrines	1130	08	BLDG	A001	Y/N	2	1	2	2	2	2	2	2
Toilet or Urinal Running Continuiously	1130	08	BLDG	A001	N	2	1	2	2	2	2	2	2
Keys dropped in Toilet (see ONUS)						3	3	3	3	3	3	3	3
Sewage Smell / Odor coming from Latrines	1130	08	BLDG	A001	N	2	1	2	2	2	2	2	2
PW Leak -- Dripping	1130	08	BLDG	A001	Y/N	2	2	2	2	2	2	2	2
PW Leak -- <1 Gallon/Minute	1130	08	BLDG	A001	Y/N	2	1	2	2	2	2	2	2
PW Leak -- >1 Gallon/Minute or Safety Issue	1130	08	BLDG	A001	Y	1	1	1	1	1	1	1	1
Garbage Disposal Inop (WTB Only)	1130	08	BLDG	A001	N	N/A	N/A	N/A	N/A	N/A	N/A	N/A	2
Dishwasher repairs - clogged, leaks, etc ONLY at WTBs	1130	08	BLDG	A001	N	N/A	N/A	N/A	N/A	N/A	N/A	N/A	2
Broken Pipe*	1130	08	BLDG	A001	Y	1	1	1	1	1	1	1	1
Repair and Maintenance Of Grease Traps (*See Note Below on Priority)	1130	08	BLDG	A001	N	2	1	2	2	2	2	2	2
* Items must include brief description of the type of device or area of the problem.
Oddities
Any DFAC stainless steel sinks (Ex. Pots and Pans Sinks) go to McLaurin. Call Food Services
Dish Sprayers and Appliances go to McLaurin, Call Food Services
Grease Trap Maintenance goes to 1130 (Priority 1 if clogged and backing up). Pumping of Grease Traps go to 1162.*
**Personnel must be able to use Gender Specific Latrines - we cannot ask a Female to use a Male Latrine. If the only Female Toilet in the building is clogged/Inop it is a Priority One and Vice Versa for Male Latrines
CDC Water Temp Per Environmental health the water temp.in all CDCs should not exceed 110 degress. This is per Army regulation

article 608-10

*GARBAGE DISPOSALS AT POPE BARRACK/DORMS* Per Aaron Brown, we can take these requests - WITH OPTIONS. Option 1: Repair garbage disposal Option 2: Remove garbage disposal completely and re-plumb (we will not install a new disposal at a later date if they choose option 2) Assign the DMO's to 1130/08 priority 2. Currently only garbage disposals at WTB.

*Eye Wash Stations*Per Rigby we do not remove eye wash stations. This is an OSHA violation and needs

to go through post safety. Anyone inquiring about the removal of these stations should contact Tony Edwards (post safety office)@907-0079

*Hand Sinks* DPW is responsible for all hand sinks at DFACs, and Admin spaces

*Water Fountain* Per Steve Rigby, we will install new water fountains(free standing) that the unit has purchased only where there was an exisiting one there

DMO's that are being sent 4283 now need to be transferred to Work Center 1073 with Supervisor/Work Leader approval only. These DMO's will retain the correct Comp Code when Transferred.

DMO's created for Key West and Camp Dawson now belong to Work Center 1074. Any DMO's created for those two locations will be created with the appropriate Comp Code and Priority.

Electrical

Technical Exhibit #16 Priority Matrix
ELECTRICAL - SHOP 1124
Standardized Descriptions and Priorites
	Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint./Hangar	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
Whole Building Without Electricity	1124	07	BLDG	A001	Y	1	1	1	1	1	1	1	1
Floor or Wing Without Electricity	1124	07	BLDG	A001	Y	1	1	1	1	1	1	1	1
Individual Room Without Electricity	1124	07	BLDG	A001	Y	1	1	1	1	1	1	1	1
Electrical Hazard*	1124	07	BLDG	A001	Y	1	1	1	1	1	1	1	1
Water Leaking into Fixture - Roof Leak (Shop will Disconnect Fixture until Roof Leak Repaired)	1124	07	BLDG	A001	Y	1	1	1	1	1	1	1	1
Water Leaking into Fixture - Find source of Leak and send Pri 1 to Appropriate Shop	1124	07	BLDG	A001	N	1	1	1	1	1	1	1	1
Exit/Emergency Lights Inop	1124	07	BLDG	A001	N	2	1	2	2	2	2	2	2
Ceiling Fan Inop	1124	07	BLDG	A001	N	3	2	3	3	3	3	3	2	Will only determine if power to the fan, no fan replacement

located within barracks. If the ceiling fan has a light kit that is the only means for illumination the fan will be replaced with a light fixture

Outlet(s) Inop	1124	07	BLDG	A001	N	3	2	3	3	3	3	3	2
Server Rm Outlet Inop	1124	07	BLDG	A001	N	1	1	1	1	1	1	1	1
Light Ballast Inop	1124	07	BLDG	A001	N	3	2	3	3	3	3	3	2
Light Ballast Inop inside of Elevator	1124	07	BLDG	A001	N	2							2
Outlet or Light Switch HOT	1124	07	BLDG	A001	Y	1	1	1	1	1	1	1	1
All Lights Inop in Stairwell	1124	07	BLDG	A001	N	1	1	1	1	1	1	1	1
Broken Fixture*	1124	07	BLDG	A001	N	3	2	3	2	3	2	2	2
Broken Fixture - Safety Hazard	1124	07	BLDG	A001	N	1	1	1	1	1	1	1	1
Exhaust Fan Inop	1124	07	BLDG	A001	N	2	1	2	2	2	2	2	2
Exhaust Hood Inop	1124	07	BLDG	A001	N	N/A	1	1	N/A	N/A	NA	N/A	2
Exposed Wires	1124	07	BLDG	A001	Y	1	1	1	1	1	1	1	1
Repair to Grounding Wires	1124	07	BLDG	A001	N	1	1	1	1	1	1	1	1
Burning Smell In Building (Electrical Hazard - Advise POC to call 911)	1124	07	BLDG	A001	Y	1	1	1	1	1	1	1	1
Breaker Box Without Cover (Mechanical Room or Electrical Room)	1124	07	BLDG	A001	N	1	1	1	1	1	1	1	1
Breaker Box Without Cover (Common Area) Exposed Wires	1124	07	BLDG	A001	Y	1	1	1	1	1	1	1	1
Breaker Tripped*	1124	07	BLDG	A001	N	2	1	2	2	2	2	2	2
Saunas Inop	1124	07	BLDG	A001	N	3	3	3	3	3	3	3	3
Repair Stove Tops (only in Barracks and WTB)	1124	07	BLDG	A001	N	N/A	N/A	N/A	N/A	N/A	N/A	N/A	2
Outside Lights (Attached to Building) Inop	1124	07	BLDG	A001	N	2	1	2	2	2	2	2	2
Electrician Identified Issue - Not Covered by Above*	1124	07	BLDG	A001	N	2							2
Time Warner Cable
Repair Cut/Damaged Cable Lines Inside Barracks Buildings (if exterior belongs to TW)	1124	07	BLDG	A001	N	N/A	N/A	N/A	N/A	N/A	N/A	N/A	3
* Items must include brief description of the type of device or area of the problem.

Oddities

You can Put 25 lights per DMO/If more Lights are Inop Create Multiple DMO's - If a Tech requests more than 25 put them all on One DMO

Clocks hardwired to bldg, Interior Elect. Will Respond Bldg D3004 (NCOA)-(Priority 3) / 11326 (18th Airborne Corps HQ)-(Priority 2) / C7620 (82nd HQ)-(Priority 2)

If a Condiut (Underground Line) to a Fire Alarm Gets Hit/Cut by Someone Digging They Need to Call NEC

Labeling of electrical panel is a DA4283 - If they want one room labeled then our electricians will do it. P3

DPW is not responsible for testing grounding wires. If a request is made, let them know it is a unit function. Customer can call Prime Power 249 Engineers for Testing Assistance

we will repair ceiling fans in Admin buildings and gyms but we will not repair/replace them in Barracks.If a fan in a Barracks building is INOP they will cap the wires off or put a light fixture up if that is the light source in the room

ELECTRICAL GATES - If you receive any repair requests for electric gates, please let the POC know that this is a Unit Function (According to Army Article 4-59). If there is no power to the gate we will submit a DMO for the electricain but all other repairs are a unit function. Roads will only work on Manual Gates

*DOOR ALARM BATTERIES* The electrical shop will only work on door alarm batteries if its at a CDC. The changing of the batteries for all other BLDGs is a unit/R&U funciton. Per Tim Davis.

*Light fixture leaks* If we recieve a call in regards to leaking into light fixture create a P1 DMO for the

electricans to shut/disconnect power and a P2 for the leak. Electricians would like to request the technician for the leak be dispatched on the DMO also, in order to allow verification of leak location

DMO's that are being sent 4283 now need to be transferred to Work Center 1073 with Supervisor/Work Leader approval only. These DMO's will retain the correct Comp Code when Transferred.

DMO's created for Key West and Camp Dawson now belong to Work Center 1074. Any DMO's created for those two locations will be created with the appropriate Comp Code and Priority.

**Handicap Doors - The switch to open the handicap door goes to Electrical first to ensure there is power, only a priority 1 when

it is the ONLY handicap door in the facility

Lock Shop

	LOCK SHOP - SHOP 1136
	Standardized Descriptions and Priorites
		Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint.	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
	Locks
	Occupant Locked in Room	1136	27	BLDG	A001	Y	1	1	1	1	1	1	1	1
	Latrine Door Lock Inop - Cannot Access Latrine - Only Male/Female Latrine in Building	1136	27	BLDG	A001	Y	1	1	1	1	1	1	1	1
	Barracks Suite Exterior Door- Lock INOP- Cannot Gain Access including using Hard Key After 1630 M-TH CQ can provide a room for the night, Tech will be out in AMAfter 1630 F-SUN POC must Provide CQ Name & # for Verification**	1136	27	BLDG	A001	Y	N/A	N/A	N/A	N/A	N/A	N/A	N/A	1
	Barracks Suite Exterior Door- Lock INOP- Cannot Secure, but CAN secure Interior Doors	1136	27	BLDG	A001	Y	N/A	N/A	N/A	N/A	N/A	N/A	N/A	2
	Barracks Suite Exterior Door- Lock INOP- Cannot Secure,and CANNOT secure Interior Doors
MUST HAVE DMO IN FOR INTERIOR LOCKS ALSO	1136	27	BLDG	A001	Y	N/A	N/A	N/A	N/A	N/A	N/A	N/A	1
	Interior Lock Inop-Barracks Bedroom Interior Door-Unable to Gain Access to Assigned Room - ON DUTY Hours Call Tech. Same Business Day / OFF DUTY Hours CQ Can Provide Room for Night Call Tech Next Business Day	1136	27	BLDG	A001	Y	N/A	N/A	N/A	N/A	N/A	N/A	N/A	1
	Interior Lock Inop - Barracks Room Interior Door - Able to Gain Access to Room	1136	27	BLDG	A001	Y	N/A	N/A	N/A	N/A	N/A	N/A	N/A	2
	Main Door - Barracks Room Exterior Door - Card Reader not Working but able to access room with hard key.	1136	27	BLDG	A001	Y	N/A	N/A	N/A	N/A	N/A	N/A	N/A	3
	Main Door - Barracks Room Exterior Door - Card Reader Inop-cannot access with hard key- batteries changed and has been reprogrammed	1136	27	BLDG	A001	Y	N/A	N/A	N/A	N/A	N/A	N/A	N/A	1
	Cannot Access Interior Office - Causing Work Stoppage - Due to the Locks Mechanisms	1136	27	BLDG	A001	Y	1	1	1	1	1	1	1	N/A
	Cannot Access Interior Office - Causing Work Stoppage - Due to Personnel Locking Keys in Office/loss of key control(May Print and Call Tech - Present to Work Lead First)	1136	27	BLDG	A001	N	2	1	2	2	2	2	2	2
	Interior Lock Inop - Unassigned Room	1136	27	BLDG	A001	N	3	2	3	3	3	3	3	3
	Interior Lock Inop - Non Work Stoppage - Exterior Building Door Can be Secured	1136	27	BLDG	A001	N	3	2	3	3	3	3	3	3
	Exterior Lock Broken - Civilian Facitlity and is not a 24-hour Facility - Cannot be Secured	1136	27	BLDG	A001	Y	1	1	1	1	1	1	1	N/A
	Exterior Lock Broken - Military Facility (A Guard Can be Posted) or is a 24-hour Facility	1136	27	BLDG	A001	N	2	1	2	2	2	2	2	2
	Exterior Lock Broken - cannot be locked from outside, but can lock from inside; other doors can be used to enter/exit bldg	1136	27	BLDG	A001	N	2	1	2	2	2	2	2	2
	Arms Room - Unit is in Deployable Status - ensure not a Cypher Lock or Safe/Bring to Supervisor for approval for dispatch	1136	27	BLDG	A001	Y	1	1	1	1	1	1	1	N/A
	Arms Room - Exterior door lock wont close or open (main interior door/vault door is a unit function) Bring to Supervisor for approval for dispatch	1136	27	BLDG	A001	N	2
	Key Control Lost - Room must be Rekeyed (Assigned & Unassigned) unit or customer responsible for payment	1136	27	BLDG	A001	N	3	3	3	3	3	3	3	3
	Recore/Install Cores (Less than 20 Cores, If More Than 20 you Must see Orlando Ayala or Ops Officer)	1136	27	BLDG	A001	N	3	3	3	3	3	3	3	3
	Repair Lock on Cage Door (Built into the bldg)	1136	27	BLDG	A001	N	N/A	N/A	3	3	N/A	N/A	N/A	N/A
	Lock Guard on Exterior Door- (POC's can go to lockshop and pick up lock guards to install themselves on interior or exterior doors if they would like	1136	27	BLDG	A001	N	3	3	3	3	3	3	3	3

Oddities

The Locksmith will Duplicate up to 20 Keys, If the Customer has More Than That, They Must Call the Lock Shop and Make an Appointment. *A DMO is not Required but they must present a MEMO signed by their 1Sgt or Key Control

DPW does not repair Cypher locks, these are units responsibility to maintain.

If a Contractor calls to get into a Mechanical RM, We need to ask a Couple Questions. Working from a WO (DA 4283), he needs to Coordinate Access with his Project Manager (Corps of Engineers or DPW Engineer Division). Working off of a DMO that our Tech CCC-ed, then we can call a Tech to let him in.

*Hasps* We do not work on door hasps unless it is on an arms rm door or cage dr. This is a unit function.

*REKEY LOCKS* If a customer calls to have several doors re-keyed due to them taking over a BLDG please ask if they've

recieved keys from real property. If they didn't or if they didn't receive all of the keys, real property has to submit the DMO request. If the unit wants to rekey due to loss of key control payment needs to be recieved.

*Bay Doors* If the key to a baydoor doesn't work or needs to be rekeyed send DMO to 27/1136. The majority of bay doors have an electronic closure and an actual lock on the door ***LOCK SHOP HOURS*** The Lock Shop is open for copying keys in the mornings of Mondays, Wednesdays and Fridays from 8:30-11:30.

Please have customers call before they go to ensure a locksmith has not been called away 396-4634

*Pad Locks* Pad locks are a unit function unless its being called in by a tech. Only techs, work leaders and supervisors are able to submit a DMO for pad locks based on the situation at hand.

*Key Rings* We should not be submitting any DMOs for the welding of key rings

DMO's that are being sent 4283 now need to be transferred to Work Center 1073 with Supervisor/Work Leader approval only. These DMO's will retain the correct Comp Code when Transferred.

DMO's created for Key West and Camp Dawson now belong to Work Center 1074. Any DMO's created for those two locations will be created with the appropriate Comp Code and Priority.

DPW will repair deadbolts.

Arms Rooms Certifiers: Doug Hammes (910-396-3022) and Frank Smith (910-908-4502) - We basically only inspect the physical construction of the arms room. We do not inspect or have anything to do with SCIF inspections/certifications, weapons, weapons racks, weapons safes, munitions placarding, munitions licensing, or intrusion detection systems. Physical Security and Garrison Safety handle everything else other than the physical construction inspections that we conduct and the Security Construction Statements that we issue

Speciality

	SPECIALITY - SHOP 1133
	Standardized Descriptions and Priorites
		Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint./Hangar	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
	Stall Doors
	Stall Doors Inop/Broken	1133	21	BLDG	A001	N	3	3	3	3	3	3	3	3
	Flooring
	Carpet is Torn or Coming off the Subfloor (Safety Issues Only)DPW does not Replace/Repair Carpet	1133	22	BLDG	A001	N	3	3	3	3	3	3	3	3
	Tiles are Broken or Missing	1133	22	BLDG	A001	N	3	1	3	3	3	3	3	3
	Subfloor is Broken/Sagging/Hazardous	1133	22	BLDG	A001	N	2	1	2	2	2	2	2	2
	Brick/Sidewalk Repairs/Concrete	1133	22	BLDG	A001	N	3	2	3	3	3	3	3	3
	Sheet Metal
	Repair/Remove Damaged Siding	1133	23	BLDG	A001	N	3	3	3	3	3	3	3	3
	Air Compressors - only responsible if pertaining to FA or HVAC unit. Assign accordingly. Only for DPW/OMD equipment or requests	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
	Mold
	Clean Mold (>3' x 3')	1133	72	BLDG	A001	N	2	1	2	2	2	2	2	2	*Be sure to ask the customer if he/she has attempted to clean.
	Clean Mold (<3' x 3') - FSBP or R&U	1133	72	BLDG	A001	N	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
	Clean Mold in Mechanical Rooms	1133	72	BLDG	A001	N	3	3	3	3	3	3	3	3
	Asbsetos
	Sample for Asbestos - Direct Caller to ENV						N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
	Abate Asbestos in Support of OMD Maintenance	1133	60	BLDG	A001	N	Prioritize Based on the DMO it is Supporting
	Air Sample for Abatement	1133	60	BLDG	A001		2	1	2	2	2	2	2	2
	Roofing
	Roof Leaks; Significant Interior Damage (Safety Hazard)	1133	47	BLDG	A001	Y	1	1	1	1	1	1	1	1
	Roof Leaks When it Rains	1133	47	BLDG	A001		2	2	2	2	2	2	2	2
	Roof Leaking into Light Fixture**
SEE ODDITIES	1133	47	BLDG	A001	Y	2	2	2	2	2	2	2	2
	Repair/Remove Flashing on Leaking Roof/Flashing on Exterior side of building	1133	47	BLDG	A001	N	3	3	3	3	3	3	3	3
	Shingles or Roof Material Blown Up/Off	1133	47	BLDG	A001	Y	3	3	3	3	3	3	3	3
	Gutters
	Clean Gutters	1133	35	BLDG	A001	N	3	3	3	3	3	3	3	3
	GutTers Clogged	1133	35	BLDG	A001	N	2	2	2	2	2	2	2	2
	Repair Downspouts or Gutters	1133	35	BLDG	A001	N	3	3	3	3	3	3	3	3
	Downspouts or Gutters Hanging or Loose-May Fall/Safety Issue	1133	35	BLDG	A001	Y	1	1	1	1	1	1	1	1
	Carpentry
	Repair Shower doors	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Repair Stair Treads	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Towel Bar/Soap Dish/Toilet Paper Holder Repair or Mount	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Repair Hole in Wall	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Repair Sheet Rock From Water Damage	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	replace Ceiling Tiles from Minor Water Damage	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Ceiling Hanging or Falling Due to Water Damage - Non-Safety Issue	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Ceiling Hanging or Falling Due to Water Damage -Safety Issue	1133	96	BLDG	A001	N	1	1	1	1	1	1	1	1
	Remove Graffiti from Wall	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Door Stop - Repairs and installment	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Replacing Ceiling Tiles Over 10 Ft.	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Replacing Ceiling Tiles Under 10 Ft. (Self Help)	1159	96	BLDG	A001	N	This Should be Done by the R & U of the Building. Ceiling Tiles Can Be Ordered Through Self Help.
	Finger Guard Repairs - already installed to existing door. (DA4283 for new ones to be installed)	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Reattach a handrail/ladder to bldg	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Cove Base/Base boards	1133	96	BLDG	A001	N	3	3	3	3	3	3	3	3
	Welding
	Welding in Support of OMD Shop (Description of Requirement).	1133	71	BLDG	A001		Priority is set by the Priority of the Supported SO
	Repair Cages in COF or Motor Pool	1133	71	BLDG	A001	N	3	3	3	3	3	3	3	3
	Remove Hasp or Locking Device	1133	71	BLDG	A001	N	3	3	3	3	3	3	3	3
	Repair handrail/ladder on bldg	1133	71	BLDG	A001	N	3	3	3	3	3	3	3	3
	Signs
	Fabrication of Signs	1133	50	SIGNS	A001	N	3	3	3	3	3	3	3	3
	Installation of Signs	1133	49	SIGNS	a001	N	3	3	3	3	3	3	3	3
	Repair Essential Road Signs	1133	50	SIGNS	A001	N	2	1	2	2	2	2	2	2
	Repair Signs	1133	50	SIGNS	A001	N	3	3	3	3	3	3	3	3
	Stop Sign Knocked Down	1133	49	SIGNS	A001	Y	1	1	1	1	1	1	1	1
	All sign Requests Must Come From Steve Dunning or Personnel in Real Property

Oddities

**Roof Leaking into Light Fixture - Create Pri 1 DMO for Electrical shop to disconnect light

*HANGING/MOUNTING*DPW does not hang or mount anything! These items are not part of Real Property, this is a unit responsibility.

(This includes: Televisions, Wall Boards, Paper Towel and Toilet Paper Dispensers, Fire Extinguishers, etc.)

*BLDG SIGNS* Per Christine Hull, if we are asked to create a service order to fabricate and install a building number sign when the building is not considered real property, we are not to create the service order.

*SIGNS*The only signs that do not need approval from Steve Dunning are BLDG number signs and they should be called in by real property or project managers.All other signs need to go through him to include DPW staff and personel

*Sign Repairs*We are allowed to take sign repairs. Only new signs need approval from MSG Johnson or SGM Brown, DPW Rep Steve Dunning

**FT.BRAGG SIGNS**If we receive a call to Fabricate and Install any Ft. Bragg sign on Bragg Blvd DPW will only Fabricate the sign. They will then turn it over to NC-DOT to be installed. DPW will Fabricate and Install all signs for All American (Per Robert Mullen) NC DOT can be contacted at 486-1452 or 1-800-200-0811.

*SIGNS* All sign request need to go through Steve Dunning, steven.m.dunning.civ@mail.mil (primary) or David Coore, david.l.coore.civ@mail.mil(secondary)

*Air Compressors* DPW will no longer service or repair any air compressor that is used for operating tools-this is mission equipment and is a unit function. DPW will service and repair any air compressor that is used for HVAC systems and FA systems.

*Vents* Per Bobby Hudson, we will treat for mold in air vents but if its anything leading to the duct work will have to be addressed and or directed to environmental. This is only for mold. Cleaning of vents is still a unit function.

if unit is relocating on Bragg, Pope, SAAF, Mackall, no approval needed, due to already approved for previous sign

DMO's that are being sent 4283 now need to be transferred to Work Center 1073 with Supervisor/Work Leader approval only. These DMO's will retain the correct Comp Code when Transferred.

DMO's created for Key West and Camp Dawson now belong to Work Center 1074. Any DMO's created for those two locations will be created with the appropriate Comp Code and Priority.

HVAC

HVAC - SHOP 1127
Standardized Descriptions and Priorites
	Shop/Work Center	Comp	FunctionaLocation	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint./Hanger	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
Heating
Whole Building Without Heat	1127	25	BLDG	A001	Y/N	1	1	1	1	2	1	1	1
Floor, Wing, Stack, Child Module, FoodSales/Food Prep Area	1127	25	BLDG	A001	Y/N	2	1	1	3	N/A	1	N/A	1
Simulator or Medical Room Without Heat - Medical Facilities (Not WAMC)	1127	25	BLDG	A001	Y	1	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Common Area, Dining Area (Includes DFAC), Display Area, Food Court, Locker Room, or Workout Area Without Heat	1127	25	BLDG	A001	Y/N	2	1	2	N/A	3	1	2	2
Classrooms/Auditorium/Conference Rooms Without Heat	1127	25	BLDG	A001	Y/N	2	1	2	2	N/A	1	2	N/A
Individual Room/Admin Spaces (Including Computer Server Room) Without Heat	1127	25	BLDG	A001	Y/N	3	1	3	3	3	1	3	2
Hot Water Distribution Leak (Cannot Contain Leak)	1127	25	BLDG	A001	Y	1	1	1	1	1	1	1	1
Burning Smell Coming from HVAC Unit (Advise POC to call 911)	1127	25	BLDG	A001	Y	1	1	1	1	1	1	1	1
Hot Water Distribution Leak (Can Contain Leak)	1127	25	BLDG	A001	Y/N	2	1	2	2	2	2	2	2
Interior Gas Leak/Smell (smell outside bldg at meter/attached to bldg)	1127	39	BLDG	A001	Y	1	1	1	1	1	1	1	1
Gas Regulators Rep. (attached to BLDG)from Valve into bldg/ Not attached 1154	1127	39	BLDG	A001	N	2	2	2	2	2	2	2	2
No Heat - Out of Season - Building not on Changeover List	1127	25	BLDG	A001	Y/N	3	1	3	3	3	3	3	2
Too Hot in Building - Temperature above 78	1127	25	BLDG	A002	Y/N	3	1	3	3	3	1	3	2
Air Conditioning
Entire Building Without A/C (T-Stat reads +74 Degrees)	1127	24	BLDG	A001	Y/N	1	1	1	2	2	1	1	1
Floor, Wing, Stack, Child Module, FoodSales/Food Prep Area Without A/C (T-Stat reads +74 Degrees)	1127	24	BLDG	A001	Y/N	2	1	1	3	N/A	1	2	2
Simulator or Medical Room Without A/C (T-Stat reads +74 Degrees) - Medical Facilities (Not WAMC)	1127	24	BLDG	A001	Y	1	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Top of Air Control Tower/7TH & 8TH Floor Without AC (Pope & Simmons, Mackall) (T-Stat reads +74 Degrees)	1127	24	BLDG	A001	Y	1	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Common Area, Dining Area (Includes DFAC), Display Area, Food Court, Locker Room, or Workout Area Without A/C (T-Stat reads +74 Degrees)	1127	24	BLDG	A001	Y/N	2	1	2	N/A	3	1	2	2
Classrooms/Auditorium/Conference Rooms Without A/C (T-Stat reads +74 Degrees)	1127	24	BLDG	A001	Y/N	2	1	2	2	N/A	1	2	N/A
Computer Server Room Without A/C	1127	24	BLDG	A001	Y/N	2	1	2	2	2	1	2	2
Individual Jury Room - OCCUPIED (court house)	1127	24	BLDG	A001	Y	1	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Individual Room/Admin Spaces Without A/C (T-Stat reads +74 Degrees)	1127	24	BLDG	A001	Y/N	3	1	3	3	3	1	3	2
A/C Leak (Cannot Contain Leak)	1127	24	BLDG	A001	Y	1	1	1	1	1	1	1	1
A/C Leak (Can Contain Leak)	1127	24	BLDG	A001	Y/N	2	1	2	2	2	2	2	2
Burning Smell Coming from HVAC Unit (Advise POC to call 911)	1127	24	BLDG	A001	Y	1	1	1	1	1	1	1	1
No A/C - Out of Season - Building not on Changeover List	1127	24	BLDG	A001	Y/N	3	1	3	3	3	1	3	2
Too Cold in Building - Temperature below 68 Degrees	1127	24	BLDG	A001	Y/N	3	1	3	3	3	3	3	2
HVAC System making loud noise	1127	24	BLDG	A001	Y/N	2	1	2	2	2	2	2	2
Oddities
DPW DOES NOT WORK ON WINDOW UNITS.
**Bldg 4-2133: Daycare area will be treated as a CDC.
Air VentsPlease be advised that our HVAC team does not clean air vents.This is the responsibility of the cleaning crews in the building.
D-3229 If a wing is without AC/Heat this will be treated as a PRI 1 for this building.
5-6211 ALL DMO's for HVAC need to be PRI 1 it is considered a NEC building.
KEY SERVER ROOMS If Server Rooms in following buildings have no AC, set as PRIORITY 1: 173, 347, 519, 900, 11326, 11434, 11621, 11624, 21127(3RD FLR), 24854, 24951, 24953, 25155, 25353, 25426, 25935, 42817, 81808, 84813, A1308, A2356, A3434, C1140, C2729, C7023, E3724, H1733, H2313, H2318, H3441, M2621, N3627, N2826, P4343, T2745, T2767, and X3485 . All other server rooms to be prioritized according to matrix. Thanks!
AIR TRAFFIC CONTROL TOWER Bldg 179 without AC is a Priority 1.
Gas Meters DPW is responsible for gas meters at WOMACK facilities. Send DMO to 1154 GASLN

P2 if it is not attached to bldg, if attached to bldg send to 39/1127. Per Robert Mullen and Christine Hull

Air Ducts*Per Bill Fairbanks the cleaning of air ducts is a unit function

***Motor Pools, Hangars, and Warehouses (except Medical Warehouses) do NOT have AC in their bay areas, these areas have heat, but only enough to ensure pipes do not freeze Temps are set for heat at 55 ° in motorpools and hangars.

*Cooling Temp* - The cooling temp post wide is 74 degress

DMO's that are being sent 4283 now need to be transferred to Work Center 1073 with Supervisor/Work Leader approval only. These DMO's will retain the correct Comp Code when Transferred.

DMO's created for Key West and Camp Dawson now belong to Work Center 1074. Any DMO's created for those two locations will be created with the appropriate Comp Code and Priority.

SUS

SANDHILLS UTILITIES - SHOP SUS
Standardized Descriptions and Priorites
	Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint./Hangar	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
Transformer Blown	SUS	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
No Power to Traffic Lights (Black/Not Blinking	SUS	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
No Power to More Than One Area/Bldg	SUS	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Pedestals (Knocked over or exposed wires)	SUS	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Tree Laying on Power Lines	SUS	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Jumper Stuck in Tree	SUS	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Tree Growing in Power Lines	SUS	30	EXLTG	A001	Y	2	2	2	2	2	2	2	2
Broken guy wires (Wire that anchors light poles on each side)	SUS	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Street Lights Inop	SUS	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Street Lights Knocked Down	SUS	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Walkway Lights Inop (Power Fed From Transformer)	SUS	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Boots Hanging from Power line	SUS	30	EXLTG	A001	y	3	3	3	3	3	3	3	3
Walkway Lights Knocked Down (Power Fed From Transformer)	SUS	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Parking Lot Lights Inop(Power Fed From Transformer)	SUS	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Parking Lot Lights Knocked Down (Power Fed From Transformer)	SUS	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Ball Field Lights Inop (No Function Pending)	SUS	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Ball Field Lights Inop (Function Pending)	SUS	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Set Temporary Power Meter	SUS	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Disconnect Temperory Meters	SUS	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Install Perminate Power Meter	SUS	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Generator Alarm Going Off	SUS	93	BLDG	A001	Y	1	1	1	1	1	1	1	1
Generator ReFuel - Contact SUS - they will determine if a DMO is needed	SUS	93	BLDG	A001	Y	Priority Determined by SUS
Fax or Print a Copy of Priority One's to their Shop

Oddities
Special Lighting Circumstances: Ext. Lights attached to building at SOTF go to SUS. If there is question about ownership, the Service Order Clerk can call SUS with the pole number for answer. Multiple lights in area require pole numbers or flagging for daytime repairs.
Ball Fields: Hedrick Stadium and Towle Field controlled by MUSCO lighting. Only SUS can operate the controls by computer. Changes made by DMO request NO LESS than 24 hours prior to need. Pike Field and Ritz Epps have been added to MUSCO lighting but no set schedule has been set as of 2/1/2018 by MWR. Lights can be programmed by DMO request NO LESS than 24 hours prior to need. All other ballfields operate by different controls (timers or disconnects) that are controlled by users or MWR facility personnel. Inop or Control issues are corrected by SUS with DMO.
Meters: Connects or disconnects of permanenet or temporary power for all buildings need to go through Robert Edge for approval before being submitted. The POC's need to contact him at 396-6904, and then he will contact the Service Order Section to put in DMO's.
Building Disconnects for Demolition: One DMO submitted and a list of the buildings emailed to SUS.
SUS Priorities: Priority 1: 30 minutes to respond during business hours (Call and Print DMO to shop immediately) After hour Priority 1: 60 minutes to respond ( Call directly to SUS Main Number after 16:30 to reach SUS dispatch until Service Order Section closes. Duty officer will call the same. Call SUS to verify L&E log and create DMO's ASAP the morning after) Priority 2: SUS has 3 business days to respond Priority 3: SUS has 10 business days to respond (SUS is on a more specific contract than others)
* Do not submit DMO's that are more than 10 days out for SUS.** Requestor will need to call back to submit within the 10 day window for Priority 3's, within 3 business day window for Priority 2's.
Parking Lot/Street Lights:	Security issues are Priority 2 - Standard (No safety issue) lights out are Priority 3

Ext. Utilities

EXTERIOR UTILITIES - SHOP 1154
Standardized Descriptions and Priorites
	Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint./Hangar	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
Traffic Light Bulb Out	1155	51	TFSIG	A001	Y	2	2	2	2	2	2	2	2
Traffic Light in Flash Mode - Not A Lot of Traffic Backing Up	1155	51	TFSIG	A001	Y	2	2	2	2	2	2	2	2
Traffic Light in Flash Mode - Traffic Backing Up	1155	51	TFSIG	A001	Y	1	1	1	1	1	1	1	1
Traffic Light No Power (Direct to SUS Priority 1)	1155	51	TFSIG	A001	Y	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Crosswalk Light Inop	1155	30	EXLTG	A001	Y	2	1	2	2	2	2	2	2
Crosswalk Light Maintenance	1155	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Crosswalk Lights Knocked Down	1155	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
School Zone Lights Inop	1155	30	EXLTG	A001	Y		1					1
School Zone Lights Time Reset (Seasonal)	1155	30	EXLTG	A001	Y		3					3
School Zone Lights Knocked Down	1155	30	EXLTG	A001	Y		1					1
Walkway Lights Inop (Power Fed From Bldg)	1155	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Walkway Lights Knocked Down (Power Fed From Bldg)	1155	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Parking Lot Lights Inop (Power Fed From Bldg)	1155	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3
Parking Lot Lights Knocked Down (Power Fed From Bldg)	1155	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Request for Use of Bucket Truck This is a Priority 3 but if POC has a Specific Date Notate it on the DMO so 1154 can Schedule it.	1155	30	EXLTG	A001	Y	3	3	3	3	3	3	3	3	REIMBURSABLE MUST GAIN APPROVAL FROM OMD CHIEF/OPS OFFICER
Gas Line (Buried in Ground) Hit or Leaking Make Sure 911 has been Called	1155	39	GASLN	A001	Y	1	1	1	1	1	1	1	1
Gas Line Maintenance	1155	39	GASLN	A001	Y	3	3	3	3	3	3	3	3
Digging Permit	1155	DP	EXUTL	A001	Y	3	3	3	3	3	3	3	3
Digging Permit - ER Spot	1155	DP	EXUTL	A001	Y	1	1	1	1	1	1	1	1
Free Standing Water Fountain/Yard Hydrant (Outside Bldg) No Water	1155	W2	EXUTL	A001	Y	2	1	2	2	2	2	2	2
Free Standing Water Fountain/Yard Hydrant (Outside Bldg) Leaking SEE ODDITIES	1155	W2	EXUTL	A001	Y	2	1	2	2	2	2	2	2
Lawn Sprinkler Leaking Unit Can't Turn Off (Low Volume of Water)**	1155	W2	EXUTL	A001	Y	2	1	2	2	2	2	2	2
Lawn Sprinkler Leaking Unit Can't Turn Off (High Volume of Water)**	1155	W2	EXUTL	A001	Y	1	1	1	1	1	1	1	1
Lawn Sprinkler: Instruct Troops on How to Operate/Repair**	1155	W2	EXUTL	A001	Y	3	3	3	3	3	3	3	3
Water Well Maintenance	1155	W2	EXUTL	A001	Y	3	3	3	3	3	3	3	3
Water Well Inop (No Water to Bldg/Leaking)	1155	W2	EXUTL	A001	Y	1	1	1	1	1	1	1	1
Wash Racks Leaking/Pipes Broken	1155	W2	EXUTL	A001	Y	2	1	2	2	2	2	2	2
Septic Tank Clogged	1154	W4	SEWER	A004	Y	2	1	2	2	2	2	2	2
Septic Tank Overflowing	1154	W4	SEWER	A004	Y	1	1	1	1	1	1	1	1
Septic Tank Lift Station Alarm Sounding**	1154	W4	SEWER	A004	Y	1	1	1	1	1	1	1	1
Septic Tank Lift Station Repair**	1154	W4	SEWER	A004	Y	2	2	2	2	2	2	2	2
Car Wash Facility Clogged Drain ··	1154	W4	SEWER	A004	Y	3	3	3	3	3	3	3	3
Sump Pump Repairs - outside pit (Inside send to interior plumbing)	1154	W4	SEWER	A004	Y	2	2	2	2	2	2	2	2
Unstop Oil & Water Separators**	1154	W4	SEWER	A004	Y	3	3	3	3	3	3	3	3
Pope Army Airfield/SAAF/MAAF
Runway Lighting Inop (At least half )	1155	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Runway Lighting Inop (Less than half of lights)	1155	30	EXLTG	A001	Y	2	1	2	2	2	2	2	2
Taxiway Lighting Inop (At least half)	1155	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Taxiway Lighting Inop (Less than half of the lights)	1155	30	EXLTG	A001	Y	2	1	2	2	2	2	2	2
Trafficking Lights Inop(There are Two "Stop" Lights That are Green or Red for Cars that Drive Around the Air Field)	1155	30	EXLTG	A001	Y	1	1	1	1	1	1	1	1
Pope Air Traffic Control Tower can call any of the Above for Pope AFF in as Priority One's if it is Mission Essential.

**Print a Copy of All DMO's to the Shop**

Oddities

**Lawn Sprinkers** If the water is running than it should be Priority 1. If the Sprinklers are Ground Section shop 1154 will make the repairs. The following are Ground Section Owned: Cemetery, Iron Mike, Parade Field, Main post flag pole, Hendricks Stadium (if broken in ground

ONUS is responsible for shutting the water off to the Free Standing Water Fountain/Yard Hydrant. DMO must be created for ONUS to turn water off in order for the fountain/hydrant to be repaired.

Ext. Lights at JSOC go to SUS or JSOC will repair them themselves.

·· Car Wash Facility - A Drain Clogged goes to 1154 but they Need Roads (1142) Assistance with VACON (Comp 74) A tech or work lead will put the DMO in for the VACON.

Haz-Mat Type Storage Tanks -Refer to ENV at 396-2141

Septic Tanks go to 1162 if they are Full or Overflowing

**BUCKET TRUCK**We cannot provide bucket truck assistance to anyone outside of DPW unless the unit is willing to pay us for the service. The hanging of banners and signs need to be aproved by OMD Chief/OPS Officer to forward the information to your office supervisor.

*Bucket Truck* Please let customers know that any assistance for installing antennas, or making repairs need to go through real property for approval. This is considered an add on to the BLDG. If they approve it then customers will have to submit a DA4283

***ETERNAL FLAME ISSUES*** No DMO needed. Call Robert Mullen and he will relight it. If issues arise they need to call DPTMS 643-7405

Per Robert Mullen there is no limit amount of lights to put on one request.If there are 10/20 parking lights inop put them all on one order

Central Vehicle Wash-Customers need to call Ed Smith at 432-1419 to schedule all cleaning for truck/vehicles and to schedule training

to use the CVWF

Per Robert Mullen, MOST parking lot lights in the C and D areas belong to SUS

Septic Tanks Lift Stations are mostly located at the Longstreet ACP, and Camp Mackall-Contact Robert Mullen 910-303-0601 to verify

Per the upper management cross walk lighting at Womack is personal property and they will take care of it

Environmental

	ENVIRONMENTAL - SHOP 1166
	Standardized Descriptions and Priorites
	Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Ranges, C Mackall and Airfields	CDC and Schools	Food Prep. Fac. (to include Womack Nutrition CTR, CDC and School Kitchens, DFMWR Clubs, AAFES Food service facilities , DECA Vendor & Commissaries)	Motor Pool/Veh. Maint./Hangar/Admin	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	WOMACK /Clinics	Barracks/Smith Lake
Exterior
Pick Up Dead Animal	1166	XP	OTHST	A001	Y	2	2	2	2	2	2	2	2	2
Pick Up Live Snake	1166	XP	OTHST	A001	Y	1	1	1	1	1	1	1	1	1
Set Traps for Wild Life Species	1166	XP	OTHST	A001	Y	2	2	2	2	2	2	2	2	2
Treat for Bees or Wasps	1166	XP	OTHST	A001	Y	2	1	1	2	2	2	1	1	2
Treat for Termintes (When Swarming)	1166	XP	OTHST	A001	Y	1	1	1	1	1	1	1	1	1
Termites Treatment	1166	XP	OTHST	A001	Y	3	3	3	3	3	3	3	3	3
Treat for General Pests / Bugs	1166	XP	OTHST	A001	Y	3	3	3	3	3	3	3	3	3
Treat for Weeds Seasonal (note 2)	1166	XP	OTHST	A001	Y	3	3	3	3	3	3	3		3
Treat for Ants/Fire Ants (Not Biting)	1166	XP	OTHST	A001	Y	3	2	3	3	3	3	3	2	3
Treat for Ants/Fire Ants (Biting)	1166	XP	OTHST	A001	Y	1	1	1	1	1	1	1	1	1
Treat for Spiders/Ticks	1166	XP	OTHST	A001	Y	2	2	2	2	2	2	2	2	2
Interior
Treat for Bees or Wasps	1166	IP	BLDG	A001	Y	1	1	1	1	1	1	1	1	1
Treat for Termintes (When Swarming)	1166	IP	BLDG	A001	Y	1	1	1	1	1	1	1	1	1
Termites (Treatment)	1166	IP	BLDG	A001	Y	3	3	3	3	3	3	3	3	3
Treat for Ants/Fire Ants (Not Biting)	1166	IP	BLDG	A001	Y	3	2	3	3	3	3	3	2	3
Treat for Ants/Fire Ants (Biting)	1166	IP	BLDG	A001	Y	1	1	1	1	1	1	1	1	1
Treat for Rodents or Roaches	1166	IP	BLDG	A001	Y	2	2	1	2	2	2	2	1	2
Treat for General Pests / Bugs	1166	IP	BLDG	A001	Y	3	3	3	3	3	3	3	2	3
Treat for Spiders	1166	IP	BLDG	A001	y	2	2	2	2	2	2	2	2	2
Treat for Bed Bugs	1166	IP	BLDG	A001	Y	*	*	*	*	*	*	*	1	1
Remove bird and or nest when not Wild Life protected/restricted	1166	IP	BLDG	A001	Y	2	2	2	2	2	2	2	2	2
Be Sure to Print Two Copies to Pest Control
															`
Points of Contact for Priority Ones
Wilfredo Rivera - (910) 907-2160 / (910) 574-4643 -- Manager
Dr. Alan Abellanosa - (910) 309-7783 -- Manager
Jeff Lovick - (910) 584-1104 (during work hours)
Danny Graham - (910) 584-1358 (after working hours)

Oddities

Note 1: 1 April - 15 Nov. Ranges, fences, Camp Mckall and airfields only. (No beautification around buidlings, parkins, sidewalk, etc)

Note 2: Weed Control limited to fence lines, SAAF and PAAF.

Note 3: Pest control is not responsible for setting dog traps. If the POC is requesting dog traps they must call the stray animal facility. We only set traps for small animals

Note 4: DPW does NOT do pest control in housing and lodging/hotels.

Environmental (1)

ENVIRONMENTAL - SHOP 1166
Standardized Descriptions and Priorites
	Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint./Hangar	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
Exterior			OTHST	A001
Pick Up Dead Animal	1166	XP	OTHST	A001	Y	1	1	1	1	1	1	1	1
Pick Up Live Snake	1166	XP	OTHST	A001	Y	1	1	1	1	1	1	1	1
Set Traps for Live Animals	1166	XP	OTHST	A001	Y	2	2	2	2	2	2	2	2
Treat for Bees or Wasps	1166	XP	OTHST	A001	Y	1	1	1	1	1	1	1	1
Treat for Termintes (When Biting)	1166	XP	OTHST	A001	Y	1	1	1	1	1	1	1	1
Treat for Termites (When Seen)	1166	XP	OTHST	A001	Y	2	2	2	2	2	2	2	2
Treat for Termites (Maintenance)	1166	XP	OTHST	A001	Y	3	3	3	3	3	3	3	3
Treat for General Pests / Bugs	1166	XP	OTHST	A001	Y	3	3	3	3	3	3	3	3
Treat for Weeds Seasonal	1166	XP	OTHST	A001	Y	3	3	3	3	3	3	3	3
Treat for Ants/Fire Ants (Not Biting)	1166	XP	OTHST	A001	Y	3	2	3	3	3	3	3	3
Treat for Ants/Fire Ants (Biting)	1166	XP	OTHST	A001	Y	1	1	1	1	1	1	1	1
Treat for Spiders	1166	XP	OTHST	A001	Y	2	2	2	2	2	2	2	2
Animal in Storm Drain	1166	XP	OTHST	A001	Y	1	1	1	1	1	1	1	1
Interior
Treat for Bees or Wasps	1166	IP	BLDG	A001	Y	1	1	1	1	1	1	1	1
Treat for Termintes (When Biting)	1166	IP	BLDG	A001	Y	1	1	1	1	1	1	1	1
Treat for Termites (When Seen)	1166	IP	BLDG	A001	Y	2	2	2	2	2	2	2	2
Treat for Termites (Maintenance)	1166	IP	BLDG	A001	Y	3	3	3	3	3	3	3	3
Treat for Ants/Fire Ants (Not Biting)	1166	IP	BLDG	A001	Y	3	3	3	3	3	3	3	3
Treat for Ants/Fire Ants (Biting)	1166	IP	BLDG	A001	Y	1	1	1	1	1	1	1	1
Treat for Rodents or Roaches	1166	IP	BLDG	A001	Y	2	1	1	2	2	2	2	2
Treat for General Pests / Bugs	1166	IP	BLDG	A001	Y	3	3	3	3	3	3	3	3
Treat for Spiders	1166	IP	BLDG	A001	y	2	2	2	2	2	2	2	2
Be Sure to Print Two Copies to Pest Control
Points of Contact for Priority Ones
Wilfredo Hernandez - (910) 907-2160 --Supervisor
Dr. Alan Abellanosa - (910) 309-7783 --Supervisor
Charlie Scaerce - (910) 584-7960
Oddities

ONUS

OLD NORTH UTILITIES - ONUS
Standardized Descriptions and Priorites
	Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint./Hangar	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
Water
Water Main Break (More than 10 ft from Bldg) - Heavy Leak**	ONUS	W2	EXUTL	A001	Y	1	1	1	1	1	1	1	1
Water Main Break (More than 10 ft from Bldg) - Dripping or Small Leak**	ONUS	W2	EXUTL	A001	Y	2	1	2	2	2	2	2	2
Water Backing up out of Man Hole	ONUS	W2	EXUTL	A001	Y	1	1	1	1	1	1	1	1
Water Coming up from the Ground - Heavy Leak**	ONUS	W2	EXUTL	A001	Y	1	1	1	1	1	1	1	1
Water Coming up from the Ground - Small Leak**	ONUS	W2	EXUTL	A001	Y	2	1	2	2	2	2	2	2
Flow Test	ONUS	W2	EXUTL	A001	Y	3	3	3	3	3	3	3	3
Fire Hydrant - Heavy Leak	ONUS	W2	EXUTL	A001	Y	1	1	1	1	1	1	1	1
Fire Hydrant - Small Leak	ONUS	W2	EXUTL	A001	Y	2	1	2	2	2	2	2	2
Backflow Preventer Leak	ONUS	W2	EXUTL	A001	Y	1	1	1	1	1	1	1	1
Discolored COLD water (If it is Discolored Hot Water Only, Send to 1130/08)	ONUS	W2	EXUTL	A001	Y	1	1	1	1	1	1	1	1
Odorous Water (if its discolored hot watrer send to 1130/08	ONUS	W2	EXUTL	A001	Y	1	1	1	1	1	1	1	1
Test Water to Ensure it is Drinkable	ONUS	W2	EXUTL	A001	Y	2	2	2	2	2	2	2	2
Sewer
Lift Station Alarm Sounding	ONUS	W4	SEWER	A004	Y	1	1	1	1	1	1	1	1
Sewage Coming up from the Ground - Heavy Leak**	ONUS	W4	SEWER	A004	Y	1	1	1	1	1	1	1	1
Sewage Backing up out of Man Hole	ONUS	W4	SEWER	A004	Y	1	1	1	1	1	1	1	1
Missing Man Hole cover	ONUS	W4	SEWER	A004	Y	1	1	1	1	1	1	1	1
Retrieve kyes from Manhole cover	ONUS	W4	SEWER	A004	Y	2	2	2	2	2	2	2	2
Print a Copy of Priority One's, fax to the Shop, provide copy to liaison to dispatch

Oddities

*ONUS Response Time* P1-30 minute response during business hours,1 hour response after hours close/complete within 24 hours/P2-respond within 3 business days-close/complete within 7 calendar days P3-respond within 5 business days-close/complete within 30 calendar days

*Temp water meter install* Contractors needing temporary water meters installed need to call Donavon Pullen 709-8335.

*Dunk Tanks* Anyone calling to fill a dunk tank needs to get a permit through ONUS to install a backflow on hydrant. Have customers

call 495-1311 ***ONUS DMO CHANGES*** We are no longer to make any changes to ONUS's DMO's, the only thing we should be doing for them is Transferring them to other shops. Do not Complete, TECO or Downgrade per their COR. If you have any questions please ask.

Grounds

GROUNDS - SHOP 1148
Standardized Descriptions and Priorites
	Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint./Hangar	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
Ground
Equipment/Vehicle Maintenance Requests (Grounds DPW Techs Only)	1148	92	EQMNT	A004	Y	N/A	N/A	N/A	3	N/A	N/A	N/A	N/A
Tree Trimming - Hanging Too Low - Safety Issue/Roadways, Parking Lots	1148	40	IMPGD	A004	Y	1	1	1	1	1	1	1	1
Tree Trimming Hanging Too Low (unit function unless approved from supervisor)	1148	40	IMPGD	A004	Y	3	2	3	3	3	3	3	3
Tree Hanging on Power Lines (Direct to SUS)						N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Tree Growing into Power Lines (Direct to SUS)						N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Fallen Tree / Non-Safety Issue	1148	40	IMPGD	A004	Y	3	2	3	3	3	3	3	3
Remove Dead Tree (Trunk Over 6" in Diameter) - Direct POC to Environmental Branch	1148	40				N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Remove Dead Tree (Trunk Under 6" in Diameter)	1148	40	IMPGD	A004	Y	3	2	3	3	3	3	3	3
Grass Cutting (Only with Approval from OMD Chief/OPS Officer or Grounds Supervisor)	1148	40	IMPGD	A004	Y	3	2	3	3	3	3	3	3
Plant Trees (Only with Approval from Environmental	1148	40	IMPGD	A004	Y	3	2	3	3	3	3	3	3
Plant Shrubs (Only with Approval from OMD Chief/OPS Officer or Grounds Supervisor)	1148	40	IMPGD	A004	Y	3	2	3	3	3	3	3	3
Trimming Shrubs and Bushes (unit function unless approved by supervisor)	1148	40	IMPGD	A004	Y	3	2	3	3	3	3	3	3
Trimming Shrubs and Bushes - Safety Issue	1148	40	IMPGD	A004	Y	1	1	1	1	1	1	1	1
Clear Sidewalks from Snow and Ice Storms - DO NOT create a DMO. This is done on a schedule.
Print All DMO's to the Grounds Shop Printer

Oddities

If a Tree Falls on a Fence put in two DMO's 1. A DMO to Grounds to Remove the Tree 2. A DMO to Roads to Repair the Fence

***REMOVAL OF TREES*** If you receive a request to remove bushes or trees, please contact Johnathan Sutton for approval. Johnathan.g.sutton.civ@mail.mil 907-3645

Roads

ROADS - SHOP 1142
Standardized Descriptions and Priorites
	Shop/Work Center	Comp	Functional Location	Activity Type	Do I Print?	Admin/Train./ Simulator	CDC Module	DFAC/Indust. (DFMWR Clubs, AAFES, DECA, Vendor, Commissary, PX, Warehouse)	Motor Pool/Veh. Maint./Hangar	Access Control Points	DOIM/SCIF/NEC	Rec Facilities	Barracks/Lodging
Pot Hole Repair (Regular) Use proper functional location	1143	42	Street Name	A001	Y	3	3	3	3	3	3	3	3
Pot Hole Repair (Damaging Vehicles) Use proper functional location	1143	42	Street Name	A001	Y	2	2	2	2	2	2	2	2
Repaint Parking Lot Lines (Seasonal)	1143	42	ROADS	A001	Y	3	3	3	3	3	3	3	3
Tree Laying on Roadway	1143	42	ROADS	A001	Y	1	1	1	1	1	1	1	1
Paint Handicap Spaces (Seasonal)	1143	42	ROADS	A001	Y	3	3	3	3	3	3	3	3
Restripe Roadway	1143	42	ROADS	A001	Y	3	3	3	3	3	3	3	3
Gravel/Top Soil/Mulch Requests (100 Ton Load ONLY)	1143	66	ROADS	A001	Y	3	3	3	3	3	3	3	3
Sidewalk Repair	1143	42	ROADS	A001	Y	3	3	3	3	3	3	3	3
Sidewalk Repair (Person Fell & got Hurt)	1143	42	ROADS	A001	Y	1	1	1	1	1	1	1	1
Traffic Accident Clean Up (Will Clean with Sweeper)	1143	42	ROADS	A001	Y	1	1	1	1	1	1	1	1
Environmental Spills	1143	64	ROADS	A001	Y	1	1	1	1	1	1	1	1
Road Grading	1143	65	ROADS	A001	Y	3	3	3	3	3	3	3	3
Street Sweeping	1142	SS	SWEEP	A004	Y	3	3	3	3	3	3	3	3	unit function without approval from OMD chief/OPS officer
Parking Lot Sweeping (Outside of Scheduled Plan)	1142	SS	SWEEP	A004	Y	3	3	3	3	3	3	3	3	unit function without approval from OMD chief/OPS officer
Manage Refuse Removal	1142	L1	REFUSE	A004	Y	determined by tech
Removal Of Beaver Dams (If it is Flooding or Almost Flooding the Road)	1143	44	STSWR	A001	Y	2	2	2	2	2	2	2	2
Storm Drains Clogged and Not Draining	1143	44	STSWR	A001	Y	3	3	3	3	3	3	3	3

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated Feb 9, 2021.